--- title: "Page 30 | FreshBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 30 - Is FreshBooks the right Billing and Invoicing solution for you? Explore 4534 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/142390/FreshBooks/reviews/?page=30" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- FreshBooks 4.5 (4526) [View alternatives](https://www.capterra.com/p/142390/FreshBooks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 30 - Reviews of FreshBooks ## Showing most helpful reviews Showing 726-750 of 4526 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Training Specialist Used the software for: Less than 1 year ### "Tracking expenses and billing made SUPER easy!" March 5, 2023 5.0 Every other software that we used was complicated, Freshbooks honestly made our life so much easier, we use it all the time, the billing, invoicing and all the other features made every penny invested (which is not a lot) worth it! Pros All of it! It has a nice interface, it's very easy to use, it has a lot of features and it makes easy for us the billing, which is super important Cons At first could be overwhelming, but after an hour or so I got used to it Review Source Administrator Used the software for: Less than 1 year ### "Best software founder" October 11, 2023 5.0 Pros It easy to used and find what requested easily Cons Some time looking for product may not founded in base Review Source Brandon L. Owner/Designer Used the software for: 3-5 years ### "I love Freshbooks!" December 15, 2016 5.0 Fresh has been the perfect solution for our small business. After being turned down by Quickbooks online when we first started because we were new and didn't have any business credit and a few other excuses they gave us, we went on the search for something else and voila! Freshbooks to the rescue! I have been using this software for about 3 years now and it does everything I need and more. Links to our bank account to keep track of expenses and helps us manage all of our invoices and the auto reminders are great! Review Source Accountant Used the software for: 1-3 years ### "FreshBooks" November 30, 2022 5.0 Pros Billing and Accounting process of this software is Amazing Cons Its best and easy to used Am used this daily basis in office work time Review Source Géovanny N. graphic designer Used the software for: Less than 1 year ### "Ideal Solution for Managing Your Business Finances with FreshBooks" February 13, 2023 4.0 Pros Easy to use, integration with other business tools, real-time tracking of invoices and payments, automated billing option, great flexibility for small and medium businesses, and excellent customer support Cons FreshBooks has limitations in features for large businesses, an unintuitive interface for some users, and additional costs for accessing advanced features Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Review Source María G. Financial Account Manager Used the software for: 1-3 years ### "Better and amazing tool for online accounting and invoicing." March 7, 2022 5.0 Enahnce ease of financial reporting. Ease to track and manage expenses. Pros Freshbooks is well suited to execute accounting and bookkeeping operations efficiently. It's simple to send invoices with this tool. Cons There is nothing that disappoints me when using Freshbooks as it meets all my requirements. Review Source Director of Sales and Marketing Used the software for: 3-5 years ### "It all started with FreshBooks." August 2, 2018 5.0 Pros So many Pros, cloud based software, the price is right, the customer service is amazing. My business would not be in existence without Freshbooks. Cons The fact that it didn't come around until after I had started my business. I know that listing Cons here would provide some form of credibility but honestly you would be hard pressed to find a software that will help you the way Freshbooks does. Review Source CEO and owner Used the software for: 1-3 years ### "FreshBooks for small businesses" October 12, 2020 5.0 Pros I LOVE that the software is user friendly and also looks really pretty and professional Cons No cons! Super simple and professional. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks was so confusing!! Review Source Eric F. Owner Used the software for: 3-5 years ### "On the same level as Quickbooks!" July 14, 2022 5.0 Pros For businesses like mine, Freshbooks offers a fresh perspective to accounting and invoicing in a similar fashion as Quickbooks. It's super easy to use and deploy and has absolutely stellar customer service. Great product for all finance-related purposes in your business. Cons l think the software lacks tutorials upon initial use, something I believe Quickbooks offers. It would help get a few issues squared for new users but overall doesn't hurt through trial and error. Reasons for choosing FreshBooks Freshbooks is better suited for my small business, as Quickbooks feels better suited for larger ones. Review Source Becky B. CEO and co-founder Used the software for: 3-5 years ### "Best accounting software for Freelancers" October 6, 2025 4.0 Customer service is over the moon great. Have really enjoyed using the software. Pros This is probably the easiest to use accounting software I've ever encountered. Even tho it is loaded with features that could be confusing, they're all very intuitive and come with easy to follow directions and tutorials. Cons While it has a lot of great features, there are a few more I'd like to see. I don't like that you're limited to only 25 customers a month for the lowest end, but that's just cheap me, not the software! Review Source developer Used the software for: 3-5 years ### "Very pleased with the ease and speed of use" November 15, 2017 5.0 The ability to quickly invoice clients, without messing up the formatting, enabling me to get my invoices paid quickly. Pros I use Freshbooks to invoice clients, and it's a breeze. The user interface is as clear as you can get, and even the first time I jumped in ages ago, it was obvious what everything did, how to create an invoice, how to send it, etc. The software makes creating the invoice and adding line items very easy, and you're able to send it quickly, with a minimum of fuss. My clients have always paid quickly, and I know I've heard that sending invoices via Freshbooks helps with this - people are used to receiving invoices from them, and that tends to make them pay faster apparently. There's a feature to automatically remind clients, which sounds very useful. Although I haven't had to use it personally, the ability to send an automated reminder without having to sit there and type an email and try to find the exact right wording, etc, seems like a killer feature. Cons I haven't run into any real problems with Freshbooks at this point. I guess the one thing that has happened was that the first time I used it, I accidentally left a "Pay via Paypal" button clicked (or perhaps clicked it myself?) and I'm not sure exactly how this is displayed when the client sees it, but they took it as me saying "Please use Paypal" - which is definitely not my preference. That problem was easily solved with an email from them to me, and I have made sure not to click that button since. Review Source Principal (Branded Copywriting, Content Strategy, Brand Development, Creative Concepts) Used the software for: I used a free trial ### "Just not a great option for bookkeeping" October 4, 2019 3.0 I installed it and went through the free trial, but ultimately didn't love it and went back to my trusty eXcel spreadsheet. In time, I switched to QuickBooks, which comes with its own gripes, but ultimately suited me better. Pros Not much. It seemed secure enough, and many of my friends in freelance used it, so it came well recommended. Cons The clunky backend turned me off, since user experience is a large part of my job. It was marketed as a way for creatives to do their own bookkeeping, but I personally found it non-intuitive. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I wanted something more robust and automated. In the end, I went back to Excel. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reasons for choosing FreshBooks Initially, Quickbooks seemed overpowered for what I needed. In the end, I wound up going with them. Review Source Response from FreshBooks October 11, 2019 Hey there, thanks for sharing your review of FreshBooks. I'm sorry to hear that you had difficulties using FreshBooks and found it non-intuitive to use. If you have specific feedback about the issues that you found in FreshBooks, our team would love to hear it. Feedback like this helps us to improve and grow! Our Support Team would be happy to hear this feedback, and can be reached at help@freshbooks.com or 1-866-303-6061 Monday through Friday, 8am-8pm EST. ^DM Office Manager Used the software for: 3-5 years ### "Satisfactory Alternative to Quickbooks" July 4, 2022 5.0 Pros It works for us because our team is all contractors and freelancers so we don't have to pay for each person using it, it also allows us to easily bill and invoice and the recurring payment feature is useful. Cons The fact that we've reached out client limit but the next tier is more than double the cost so it's just cost prohibitive for us. Reasons for choosing FreshBooks Easier to use and better suited for our needs. Review Source Skyler B. Freelance Writer Used the software for: Less than 1 year ### "FreshBooks is the best invoicing software for freelancers" June 8, 2022 5.0 Freshbooks saves me time creating invoices manually, when I first started freelancing I would manually create invoices. It also helps me get paid faster, accept credit card payments, and send automatic payment reminders to clients. I now have a lot more time to focus on growing my business instead of doing admin tasks. Pros It is very easy to create new clients and send invoices. There are multiple payment options available, and it means I get paid much faster than slow bank transfers. My clients also like to have a choice of payment options that suit them. I love that you can invoice in multiple currencies for clients worldwide. Currently, I use it to send all my invoices and also track expenses. I also plan to use it when doing my taxes in the future. It definitely has made things less stressful and faster than when I would manually use Google Sheets for everything. Cons The only thing I don't like is that the Lite plan is for up to 5 billable clients, but then the next plan, Plus, is for up to 50 billable clients. It would be nice to have another tier in-between. I have regular long-term clients, but I also do a lot of one-time projects so need to go with the higher tier. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) I used Wave for years, but they stopped offering services to clients outside the US and Canada in 2020, so I had to find an alternative option as I have an Australian business. Review Source Lawrence B. Used the software for: 3-5 years ### "Makes life Easy" November 1, 2016 5.0 I'm Very happy with FreshBooks it's an easy place to keep track of who owes you, what they owe you. Also I love the recurring feature, I can set up a recurring invoice and forget it! The only issue I have is for customers that pre-pay for hours. the accounting gets kinda messy Pros Accessible anywhere PDF Invoices Detailed Time sheets Easy to Use Cons Customers that prepay for hours, the accounting get messed up and looks like they have paid/charged twice. Review Source Digital Marketing Specialist | Keeper of Sugar Spice and Everything Nice Used the software for: 1-3 years ### "Freshbook is #awesome" February 17, 2016 5.0 About two years ago we started the business, suddenly we had to do quotations, send invoices and setup recurring profiles for retainers clients. First instinct was to go to excel (which we did to our disappointment) and start doing invoices that worked fine for the first month till our client base started growing. It was a nightmare and we had to look for a simpler solution since non of us are accountants. A simple Google search, a click of a button and we signed up for the free trial. Save to say it was love at first sight and we can sit back and relax knowing that everything is there whenever, where ever we wanted it. I would recommend Freshbooks (actually still do to clients, friends) to anyone! Pros Free Trail Easy of Use Cloud Integration App Available Fantastic Customer Support Cons There is not really any cons, that fact that I have to really think about cons is a clear indication of how awesome it is. A possible con could be that in our country, SARS (Revenue Service) frowns upon such accounting software, but as a small business there is no needs to worry about it. Review Source Jonathan M. Used the software for: 3-5 years ### "Best personnel and business invoicing platform on the market" August 12, 2016 5.0 From it's intuitive UI to it's amazing features offering, Freshbooks as help me track my business financial and get paid in time. The iOS apps is easy to understand and those an amazing job of invoicing on the fly and keeping track of my time. Pros Easy project tracking. Manage corporate expenses. Re-usable tasks. Flexibility on the hourly rate @multiple level Cons None, really!!! Having a drag and drop invoice designer built in would be incredible. Review Source Creative Consultant Used the software for: 1-3 years ### "Helpful Hand" January 11, 2019 4.0 My husband does not own a business but is a professional athlete abroad so we have to file our US taxes as self employed, I just wish there was a smaller subscription option or an add on just to track spending for another account/person separately because we would absolutely use it for him Pros The way you can plug in your bank account, it can track you purchases and categorize them as you like, makes filing taxes a BREEZE! I love that there is a chrome plugin so it helps remind me when I am on my computer working to track my time. Cons While I love the chrome plugin and the app, they VERY often cause issues and force a shutdown of chrome or the app on my phone while I am tracking my time. Obviously this is frustrating when you lose the time tracked. Also I would say that the option to track your hours for the same client / project into the same group would be very helpful. IE at the end of each month I spend a decent amount of time compiling the different categories to see total hours. Review Source Cashier Used the software for: Less than 1 year ### "FreshBooks Review" December 14, 2020 5.0 \-Create and send invoices to clients, -Track and manage expenses. -The software integrate easily with other platforms like QuickBooks, PayPal, Wix, etc. Pros The software is easy to use, it provide payroll monitoring easy. You can create invoices automatically with FreshBooks. You can also connect QuickBooks online with FreshBooks using OneSaas and automatically get your invoice data. Very awesome software indeed!! The integration is awesome! Cons Email click through sometimes don't work. Except this I am super ok with FreshBooks software!! Review Source manager Used the software for: 3-5 years ### "Moved on from Freshbooks" November 30, 2018 3.0 changed to Wave due to lack of options for accumulated invoicing Pros easy to use, but lacking some basic accounting features. No ability to send the customer a statement. Cons no statements or accumulated invoicing. No ability for the customer to see a TOTAL amount owed. Review Source Response from FreshBooks November 30, 2018 Hey Randy, thank you for taking the time to share your review of FreshBooks! FreshBooks has been in the process of adding accounting features to our software, like the General Ledger, Chart of Accounts and Trial Balance report. Clients do also have the option to view a total of what they owe a business when logged into their Client Account. You are correct that we don't have a specific Client Statement report, but a filtered Invoice Details report can be emailed to a client to show them all of their invoices and payments received. However, I will ensure to pass along your feature suggestion for a specific Client Statement and accumulated invoicing to our team! ^DM Principal Creative Director Used the software for: 3-5 years ### "Has the tools I need" December 20, 2018 4.0 Freshbooks keeps me organized with my clients, estimates, projects, time keeping, invoices and profits. Pros As Graphic Designer, my time keeping is essential to my business. The ability to track my time and then invoice according to that time spent is very valuable to me and my clients. Also being able to convert my estimates to invoices is a huge time saver! Cons I can't convert my estimates to working projects. Review Source CEO Used the software for: 3-5 years ### "I've been using FreshBooks for several years now. I love that they are continuously updating. " June 1, 2018 5.0 Helps me run my business much more effectively. Pros FreshBooks is very well designed. It makes accepting payments online and invoicing very easy. The way they have it set up for me to keep track of my expenses is simple. I like that I can keep track of both of my businesses on one app. Cons The one downfall I can find with this app is that I am not able to keep track of my inventory within the app. Review Source Kabayo K. Nurse Used the software for: I used a free trial ### "Free invoicing " September 8, 2023 5.0 Invoicing is quick with this product in way that templates of invoices are already provided. Pros Freshbooks trials version is free for a month and when the month is completed with out using it, the month is resumed Cons Clear and fantastic software for invoicing Switched from [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Freshbooks is user friendly compare to QuickBooks and zoho Book Review Source Lucy G. Sales And Marketing Specialist Used the software for: Less than 1 year ### "Phenomenal User Experience, Cost Effective, Easy-to-use Accounting and Bookkeeping Tool." June 13, 2022 5.0 My experience has been amazing and phenomenal. Its a must have for all those branding and marketing. Pros I like that this tool is very user-friendly, easy-to-use and has a very committed and dedicated to success support team. I have found this tool to be very intuitive and helpful because I am able to do time tracking, expense tracking and invoice our customers easily. Cons For my case I have not encountered any dislike since this tool has a very perfect support team ready to listen to our needs and solve our problems on time. Review Source Branch Coordinator Used the software for: 3-5 years ### "For the love.... Paypal Support, Please!" November 21, 2018 5.0 Pros Easy reporting, great client management, integrations with other popular services (and Zapier for when those integrations don't quite cut it), there's so much to like about this platform. Their customer service is also super nice and really helpful. If it weren't for the one big con, I'd still be using this, almost 9 years after I started using it in the first place. Cons This is hands down my favorite online invoicing software, but they have one fatal flaw. When they changed over to their new system, they dropped Paypal integration for payments. While we all have our opinions about Paypal, it still remains one of the most commonly used payment platforms online. Not having support for Paypal really cripples the ability to use this otherwise superb software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.