# Page 5 | FreshBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is FreshBooks the right Billing and Invoicing solution for you? Explore 4514 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142390/FreshBooks/reviews

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FreshBooks

4.5 (4514)

[View alternatives](https://www.capterra.com/p/142390/FreshBooks/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of FreshBooks

## Showing most helpful reviews

Showing 101-125 of 4514 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Accountant  
Logistics and Supply Chain  
Used the software for: 6-12 months

### " I recommend it for each and every business owner"

September 2, 2024

5.0

Experience is unbelievable beyond my expectations

Pros

Totally love it , practical ,super easy easy to navigate Life saverr

Cons

Too expensive to my budget I wish there is offers

Review Source

KG

Kev G.  
Financer  
Accounting  
Used the software for: 6-12 months

### "Freshbooks Usability"

November 22, 2024

4.0

Pros

Easy to use with many great features love it

Cons

could improve on certain features enhancing user experience

Review Source

IB

India B.  
Solicitor Apprentice  
Law Practice  
Used the software for: 1-2 years

### "Reliable and flexible services with FreshBooks"

September 7, 2024

5.0

Pros

FreshBooks has really helped us to transfer our timesheets data to invoices and we can quickly receive our payments.

Cons

I have no cons regarding FreshBooks since it is a great platform.

Review Source

FM

Fanne M.  
CEO and Publishing Editor  
Publishing  
Used the software for: 1-2 years

### "Fantastic experience with FreshBooks"

August 28, 2024

5.0

It makes invoicing and managing finances straightfoward.

Pros

I like how it has made it easy to use invoicing across multiple currencies. It has also simplified the payroll process for me.

Cons

Nothing that i disliked while using it, everything was perfect.

Review Source

AA

Amir A.  
Administrative  
Accounting  
Used the software for: I used a free trial

### "FreshBooks Review"

November 6, 2024

5.0

FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and small businesses.

Pros

FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and small businesses.

Cons

FreshBooks charges an additional $11 per month for each extra user, which can be costly for growing teams.

Review Source

MB

Mark B.  
Founder and CEO  
Apparel & Fashion  
Used the software for: 1-2 years

### "Freshbook Review"

August 26, 2024

3.0

Pros

Keeps an accurate time sheet, it's very easy to use

Cons

The price is too high, it doesn't count for overtime

Review Source

Response from FreshBooks

September 5, 2024

Hey Mark, thank you for taking the time to share your review of FreshBooks. I have shared your feedback regarding pricing with our team. As for your comment on overtime, to best understand how you'd like to track overtime in FreshBooks, please reach our team via https://www.freshbooks.com/contact so we can better understand your experience and feedback. ^DM

YB

Yatunyi B.  
Full Stack Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Simple, Reliable and Reasonable Pricing"

August 6, 2024

5.0

Pros

It is extremely easy to create clients accounts,records review,edit time entries and also generate invoices.Additionally the timer and the expenses in the project menu are just incredible I love how all the features work together to save us so much time.

Cons

I wish it were easier to keep things accurate ie within expenses being able to sub categorize expense accounts,instead of having to create journal entries.

Review Source

EC

Emmeline C.  
Writer  
Publishing  
Used the software for: I used a free trial

### "Quick to learn how to use"

March 25, 2025

4.0

Very useful, easy to use, easy and quick to learn

Pros

Ease of use, intuitive layout and simple

Cons

Could be simplified a bit more, made more streamlined

Review Source

FF

Franco F.  
ADM. Supervisor HR  
Construction  
Used the software for: I used a free trial

### "Biblio Adm rev"

October 31, 2024

4.0

Really smooth for small biz finances; makes accounting less of a hassle.

Pros

Super easy invoicing and tracking expenses.

Cons

Some reports feel limited for detailed needs.

Review Source

Monica M.  
Saleswoman  
Consumer Goods  
Used the software for: Less than 6 months

### "My Overall Experience With Freshbooks "

August 13, 2024

5.0

It is a very excellent software to me and it is very easy to use

Pros

The subscription pricing is so fair and so affordable and the support centre is so amazing and excellent as they attend to me on time and help to deal with my problem on time.

Cons

Freshbooks is an amazing software to me so far as I can generate invoices so easily and track time at the same time, for me this is what I was looking for to see from this software.

Review Source

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Good for personal finances"

November 18, 2024

4.0

Pros

Easy to use interface for inputting expenses

Cons

Was not robust enough for my business accounting.

Review Source

JC

Jackson C.  
ITO  
Accounting  
Used the software for: 6-12 months

### "Freshbooks Review"

December 20, 2024

4.0

Pros

The software makes it easy to send and receive invoices

Cons

I wish there would be a free version available

Review Source

HK

Hakhim K.  
Team Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "A Great Accounting Solution For Business "

August 27, 2024

4.0

Pros

Using FreshBooks is easy and it comes equipped with great accounting features.

Cons

I find all features of FreshBooks helpful and no complaints.

Review Source

VR

Verified Reviewer  
Owner operator  
Construction  
Used the software for: 6-12 months

### "FreshBooks made it easy for me "

August 7, 2024

5.0

I use it for my home business I can keep everything in order.

Pros

What I like about FreshBooks is how user friendly it is.

Cons

There really are no down sides from using this product.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Cheaper to use and quick books can’t handle double accounts.

Review Source

RS

Rondell S.  
Ceo  
Accounting  
Used the software for: 6-12 months

### "Fresh books new user"

November 11, 2024

5.0

So far so great no complaints a great accounting software

Pros

Very easy to use interface and also self explanatory

Cons

The paid version is needed to get access to more

Review Source

AM

Ameya M.  
Deputy General Manager  
Real Estate  
Used the software for: 2+ years

### "Fresh look at accounting"

August 26, 2024

5.0

Pros

Freshbooks is a fresh initiative for maintaining books of accounts.

Cons

I assume there is nothing that I dislike about it

Review Source

JC

Jethro C.  
CoOwner  
Accounting  
Used the software for: I used a free trial

### "FreshBooks has some quirks but overall is good"

September 23, 2024

4.0

Very good for small businesses but can be worse for bigger companies

Pros

Very good user experience, and projects and times tracking

Cons

Makes businesses pay more per employee using the website

Review Source

AB

Andrea B.  
Vice President  
Printing  
Used the software for: 2+ years

### "Freshbooks software "

July 31, 2024

5.0

Pros

Ease of use, flexibility and the ability to personalize our templates

Cons

Payment options are limited and the rates are pretty high.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing FreshBooks

Pricing was a big factor with regards to why we stayed with Freshbooks.

Review Source

YL

Yasmine L.  
Manager  
Government Administration  
Used the software for: 6-12 months

### "La fonctionnalité "

January 16, 2024

4.0

Pros

La rapidité et la simplicité d'utilisation

Cons

J'ai pas rencontré des difficultés avec ce site

Review Source

RR

Robyn R.  
Owner  
Arts and Crafts  
Used the software for: I used a free trial

### "Freshbooks"

October 7, 2024

4.0

Overall it is a good product better for a mid-large size company.

Pros

It is an easy to use software that was easily implemented

Cons

It is a little costly for a small business

Review Source

AS

Alyx S.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Freshest of Them All"

January 28, 2025

4.0

Pros

I like the almost exact matching to Quickbooks/Stripe as a mix!!

Cons

How there aren’t as many customization options for your view or customer viewing.

Review Source

SD

Saitejaswi D.  
Commercial manager  
Accounting  
Used the software for: 1-2 years

### "Freshbooks and its significant use"

July 10, 2024

5.0

Overall , i can suggest for small and medium vendors and also to companies where turnover is less than 20 cr can use this accounting software for recording trasactions

Pros

Freshbooks is really a good software where the accounting process is digitalized and easy reports making

Cons

There are some technical glitches while operating on the software

Review Source

mO

mubarak O.  
not one position  
Alternative Dispute Resolution  
Used the software for: 6-12 months

### "give it 5 star"

August 2, 2024

5.0

Pros

I really enjoy the user-friendly interface and how easy it is to manage my finances with the FreshBooks . It has really helped me stay organized and on top of my expenses. I would definitely recommend it to my friends and colleagues.

Cons

I did not like the limited customization options for invoices and the lack of integrations with other software.

Review Source

MA

Mujeezah A.  
Personal Assistant  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "FreshBooks does all that I yarn for."

July 13, 2024

5.0

Pros

Simplicity.Unlike other 'Big names'accounting softwares, FreshBooks is very user friendly and fun!It meets all our needs for we can easily track our income, payroll,expenses, invoices and reports with ease.

Cons

I haven't found anything to deslike about FreshBooks it is such a powerful tool, very straightforward and has a great support team.

Review Source

VR

Verified Reviewer  
Operations manager  
Cosmetics  
Used the software for: Less than 6 months

### "FreshBooks: A User-Friendly Solution for Streamlined Accounting"

June 26, 2024

4.0

Overall, FreshBooks offers a seamless and efficient accounting experience tailored for small businesses and freelancers. Its intuitive design and automation capabilities streamline financial tasks, improving productivity and accuracy. Despite some cost considerations, the value it provides in terms of time-saving and ease of use makes it a highly recommended tool for managing business finances.

Pros

FreshBooks excels with its user-friendly interface and comprehensive invoicing features. It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers. The automation of tasks like recurring invoices and late payment reminders saves time. Integration with numerous apps enhances its functionality, making accounting straightforward and efficient.

Cons

The pricing structure can be a downside, especially for very small businesses or freelancers on a tight budget. Some advanced features require higher-tier plans, limiting access to essential tools for lower-tier users. Additionally, while generally intuitive, certain complex accounting tasks may still necessitate additional support or integration with more robust accounting software.

Review Source

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