# Page 52 | FreshBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 52 - Is FreshBooks the right Billing and Invoicing solution for you? Explore 4506 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142390/FreshBooks/reviews --- FreshBooks 4.5 (4506) [View alternatives](https://www.capterra.com/p/142390/FreshBooks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 52 - Reviews of FreshBooks ## Showing most helpful reviews Showing 1276-1300 of 4506 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Carin S. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great App - poor integration " October 9, 2020 4.0 Optimistic - better than nothing, but very basic and I feel frustrated that I keep encountering the same glitches Pros Ease of use, database, excellent customer support Cons Doesn’t sync well across platforms, I struggle to transfer info captured in my mobile phone to my app in my desktop and often lose work done. Full tracking of transactions and bank recons absent When I log a payment by a customer, the app doesn’t update the arrears...! It keeps showing the original amount - very frustrating indeed! Review Source JM Joseph M. Teacher Education Management Used the software for: 1-2 years ### "Dynamic and User Friendly" August 13, 2022 4.0 This made invoicing as an independent contractor and freelancer so easy. Highly recommend! Pros Really love how easy it is to create professional invoices, track them, and manage backend accounting tasks. Also love how it integrates with Gusto. Cons I really don’t have anything negative to say about this software. I think the UI is great and features for price are spot on. Review Source Philip L. Founder & Creative Director Used the software for: ### "Freshbooks is Essential to My Business" May 31, 2016 5.0 Freshbooks is amazing. It's incredibly simple and well thought out. Creating invoices takes seconds. I have my business credit card synced up so that all of my expenses are imported automatically, so come tax time instead of spending a week preparing everything it takes me a few hours. I've used it since 2007 and it literally has not been down or inaccessible one time -- which is unheard of for a SaaS product. Everything about it is rock solid. I've had to email support a few times and they always respond within a few hours. I love how it tracks and records time, and has a companion desktop app called Chronomate which is better than any time tracking app I've used. My only complaints about Freshbooks are that the interface looks a little dated and the mobile app doesn't have all the features you find on the web version. Other than that it's perfect. I run a product design studio and have been in the industry for over 15 years. I'm very picky/selective about products I choose to use and Freshbooks is easily my favorite and the one that adds the most value of all to my business. Review Source Syed Ali B. Cheif Financial Officer Insurance Used the software for: 6-12 months ### "Fresh books was actually very easy to use. " February 13, 2018 5.0 My accounting problems were solved. Pros The thing that I like the most about freshbooks is the ease use and also the functions and features which are much more advanced than other softwares. Cons What I don't like about this software is sometimes it gets stuck and the screen freezes. It does not happen all the time but sometimes. Review Source VR Verified Reviewer operador Used the software for: 6-12 months ### "your best way to leave your accounting in safe hands I recommend it " April 16, 2018 5.0 Pros best of all, is that thanks to freshbooks, your accounting books, and all that work he does it for you, the cloud is freshbooks is the most innovative, his work tools make it versatile and comfortable to work Cons I have nothing wrong, or anything that I still do not like Review Source Hayley D. Founder, Chief Marketing Officer Marketing and Advertising Used the software for: 1-2 years ### "Makes year-end taxes easy for this entrepreneur!" October 3, 2018 5.0 Pros So easy to use! I can go in whenever I need to view anything if a client has a question. Cons Wish I could customize the look of my invoices to match my brand more. Review Source Amara O. Managing Partner Marketing and Advertising Used the software for: 2+ years ### "Great for solopreneurs and freelancers" November 19, 2016 3.0 When I first started out, Freshbooks was great! Now that my business is expanding, I'm starting to outgrow the platform, which makes me sad, because I hate Quickbooks for invoicing. My clients love my Freshbooks invoices, and they find it easy to pay me and all of that, so I'm eager for the new and improved updates. Hopefully the features will still be easy (if not easier to use) and they add better bank feeds, and cashflow projection to the platform. Review Source Tana C. Advertising Strategist Retail Used the software for: 2+ years ### "Freelance Billing made easy" May 5, 2020 5.0 Overall, this is a great tool. I have really enjoyed using it to track my invoices and ensure that I am paid in full for the work that I am doing. Pros The way for your freelancing clients to pay you. I have been freelancing for 2 years now and this is the only software that I have found easy to use and extremely helpful when it comes to accepting payment, tracking invoices that were not paid, and totally the amount made each year. Cons I don't like the cost structure. You pay $15 a month to have up to 5 freelance clients. For starters like me that want to have 1 or 2 for a few years before really building this, $15 a month is a little steep. This also doesn't include the fees acquired for sending the money to your bank account. Review Source DH Dayna H. Owner Consumer Services Used the software for: 6-12 months ### "FreshBooks saved us " July 28, 2022 5.0 Easy and fluid. No issues at all Pros We were using a very expensive competitor. This is so much better Cons No complaints at all considering what I use Reason for choosing FreshBooks Chase bank recommended Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Money and ease. Quickbooks was ripping us off big time Review Source vC virgilio C. operations assistant Consumer Goods Used the software for: 1-2 years ### "best bookkeeping software to date" February 15, 2023 4.0 good for a small business Pros easy to create reports and bank transfers is a breeze Cons it is the dashboard its a little complicated Review Source VR Verified Reviewer People and Operations Computer Software Used the software for: 2+ years ### "Freshbooks is super easy to use! " April 5, 2018 5.0 Pros Freshbooks is a very simplistic accounting system. It has an easy to use and update interface, it has decent reporting and relatively easy to change up when needed. Cons The API's with Expensify didn't work correctly which was really frustrating. The work around was sloppy and led room for human error. At the time, there was no plan to update the API. Review Source CQ Cynde Q. Senior Director Education Management Used the software for: 2+ years ### "Not enough tools for full work" December 20, 2019 5.0 Pros There was a time when I worked as an entrepreneur. With FreshBooks, I received payment from suppliers and customers. It's great that you could do everything from a smartphone, a computer was not needed at all. Cons FreshBooks has too simple functionality. There you can’t manage stocks and discounts, conduct trading analytics, and financial analytics can be carried out only on expense items. Review Source JM Jackson M. Owner Used the software for: ### "FreshBooks Changed My Life!" March 11, 2016 5.0 Seriously, FreshBooks has changed my life, and that's not an overstatement. Over the years I have started several small businesses, solopreneuer style, you know... the one man show, in charge of everything, including doing the books! Which for guys like me is a bad idea, and although we know it, we rarely ever learn or make a change. My struggle to find the "perfect" system to organize my business left me in a hold pattern of outright procrastination, scrambling to find receipts in a shoe box at the end of the year because I needed write offs to lower my "outrageous" tax bill. Looking for a fresh start with my latest business venture, I decided to get organized step one... that this time it would be different! And it is. Thanks to FreshBooks. FreshBooks has changed the way I do business and has made me 100 times more efficient. I invoice clients for one-time projects directly, I have clients paying for subscriptions on a recurring monthly payment, I upload and track all my income and expenses, and run reports that show me real time numbers. Integration with Stripe means money transfers into my bank account automatically. I realize this might sound so basic, but I think that's the point! I didn't realize that what I thought was an absolute nightmare (doing the books), could be handled very simply in as little as 5 minutes a day. Having sent out over 350 invoices in the last year, I have not received a single client complaint. about the online invoicing. Actually quite the opposite is true, I received a business review online that claimed they loved working with me because of "ease of payment for services". FreshBooks is awesome, I highly recommend it. If your books have ever been described as a "hot mess", then you need FreshBooks. It's the best money you will ever spend getting your business organized! Review Source MC Micaela C. PCA Associate Financial Services Used the software for: 6-12 months ### "Best 360-degrees App" April 15, 2019 5.0 Excellent, it's one of the very first times I am 100% satisfied with a software and I would recommend this to everyone without hesitation! Pros What I really love about this software is that it covers every aspect of people's life. For example, the division into categories like "expenses", "invoices", "time tracking", "projects" and so on is helpful to plan the next move and to be always ahead of time. One of the key features is also the simplicity of using the software itself and the very friendly interface. The mobile app works even better than the software, so I'm very happy with this. Cons Honestly speaking, nothing at all! Maybe I would just change the colours on the main page of the software, but anything else is perfect. Review Source VR Verified Reviewer Sr. Talent Advisor Used the software for: 6-12 months ### "I've been using Fresh Books for the past few months and really like how user friendly it is. " June 12, 2018 4.0 I use it every other week to send invoices to my client. I love that I can easily add different lines to the same invoice. Pros The user interface is clean and very intuitive. I love that I can easily create, save, and send invoices to my client. It was easy to download and install on my computer. I really like the dashboard, it gives me a really good overview of my profits and if any invoices are outstanding. The support function is also easy to use. I haven't used it yet but I think the time tracking feature is really cool. Cons I haven't been able to figure out if it can calculate HST/GST (taxes) for you. I am sure it can but I found that this function is not as easy to find. Review Source JV Justin V. Pipeline Construction Used the software for: 6-12 months ### "Easy and Affordable " August 25, 2022 5.0 FreshBooks has helped my business grow so much. I definitely recommend FreshBooks to the public. Definitely a five star rating. Pros FreshBooks is very easy to use. It’s very dependable and helps businesses grow drastically. The price is very affordable, so anyone can purchase and use this software. Cons What not to like about FreshBooks is that, they took away the ticket module. The tickets was very important on the software, and what caused the audience so much attention. Now that that’s gone, it’s still very effective but not as much. Review Source VR Verified Reviewer Creative Arts Pastor Religious Institutions Used the software for: 1-2 years ### "Overall, a good product that does what it says it will do. But other products have outpaced it." January 19, 2018 4.0 Pros I got my start with online invoicing through Freshbooks. At the time, it was the best one I had used. It made things pretty simple to setup invoices, send them to clients, and streamline the process of invoicing. Cons The UI feels has gotten better, but for a long time it felt extremely dated. The other aspect is the cost. Quite simply, there are other products that you don't have to pay a monthly fee for just to use the software (like zipbooks), which has made my use of Freshbooks far less frequent. Review Source VR Verified Reviewer Graphic Designer Financial Services Used the software for: 2+ years ### "Good software. Does what you need it to do." March 20, 2018 5.0 Pros This software is really easy to use. If I have any issues, I typically can get in contact with their customer service easily and they have been helpful. The mobile app is another plus and it has a good user interface. Invoice templates are also well designed. Cons I really liked the previous software better. Why did you have to update?! It is also costly, but I think it's worth the fees. Review Source GM Ghaith M. Civil engineering Civil Engineering Used the software for: 6-12 months ### "Good App and easy to use" December 23, 2022 4.0 Pros It has an easy-to-use interface and also has the ability to provide an accounting program suitable for small business owners and self-employed Cons Fewer options than other programs and also expensive when it comes to adding a new member and does not include large companies Review Source VR Verified Reviewer Chief Information Officer Used the software for: 2+ years ### "Great for getting your accounting done!" March 12, 2018 4.0 Super easy to use and a great tool for non financial experts. Pros This was a great tool for us to get our startup off the ground. We were able to get reports done and make everything run smoothly to get to the point where there is and is not profitable activities in our business. Cons The reporting features need to be upgraded. There need to be more analytics and connections to more sophisticated tools. Review Source Dan S. Tier 2 Computer Software Used the software for: 1-2 years ### "Great Product" August 28, 2018 5.0 Pros Highly recommend for small businesses and freelancers. Cons After using this product to send invoices for my side business, I have had 0 issues or complaints! Review Source PI Patricia I. Sr E-commerce Manager Apparel & Fashion Used the software for: 2+ years ### "Great Product" October 7, 2019 5.0 Great software. The new name in the game and perfect for any company size. Pros Love it and can only have positive comments about this product. Smooth and all in one place to input accounting information. In addition to process invoices with an organized way of storing information. Cons The customer support is amazing. Therefore any issue you may come across will be quickly resolved. There are there to help. Review Source jS junsup S. section chief Aviation & Aerospace Used the software for: 6-12 months ### "FreshBooks review" January 12, 2023 3.0 The best thing about this software is that it was easy to use, very easy to use, and very expensive. It's very good value for money. Pros For small companies like myself, the good invoice functionality was very useful.Ease of use, simplicity and reliability. I love how easy it is to access information, upload information, and browse sites. All of these products have amazing feature detail integration across the board. Cons It's really disappointing that customers can't pay through the invoice, and the system is down a lot, so the information is lost. Review Source Response from FreshBooks January 13, 2023 Hey Junsup, thank you for taking the time to share your review of FreshBooks. FreshBooks does connect with several online payment processors, allowing your Clients to make online credit card or ACH bank transfer payments towards your FreshBooks invoices. Should you be experiencing any issues with online payments or issues with your FreshBooks account in regards to your mention of the system being down, our Support Team is more than happy to assist. Contact information is available at https://www.freshbooks.com/contact ^DM Ashlee B. Special Project Coordinator Used the software for: 2+ years ### "Great experience with invoice processing as an Account Specialist" January 20, 2018 5.0 Pros For the accounts payable portion of my job, FreshBooks has been great. Most of our clients use it, and the ability to pay with our PayPal balance directly from the email invoice is convenient. Cons Sometimes the connection with PayPal breaks causing the payment to fail, though I can't be certain if that is a FreshBooks problem or a PayPal problem. Review Source Daniela U. Freelance Writer Writing and Editing Used the software for: 1-2 years ### "Good accounting software for solopreneurs" November 21, 2018 4.0 FreshBooks is a great app. Every time I had an issue, the customer support was great. I now use a different app for accounting because FreshBooks was a bit pricey for me, but it is a beautiful app that does its job well. Pros It makes invoicing extremely quick and easy. You can upload your logo and brand colors to make customized invoices to impress your clients. You can also send testimonial requests as a part of your invoicing process. Cons You can't choose which testimonials to see when you log in, so if a client leaves a negative review, you are forced to see it every time you log in. Review Source Similar Products Featured