--- title: "Page 6 | FreshBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 6 - Is FreshBooks the right Billing and Invoicing solution for you? Explore 4534 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/142390/FreshBooks/reviews/?page=6" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- FreshBooks 4.5 (4526) [View alternatives](https://www.capterra.com/p/142390/FreshBooks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 6 - Reviews of FreshBooks ## Showing most helpful reviews Showing 126-150 of 4526 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Financial Analyst Financial Analyst Used the software for: 1-3 years ### "Accounting at its best!" September 19, 2023 5.0 I consider it very helpful and perfect accounting software, if one is looking to get a job done, FreshBooks is worth to look upon. Pros I like it's incredible ability to create our invoices through the cloud am able to track invoices paid, scheduling recurring invoices with easier accessibility and from different localities..It's useful in managing all our accounts received and payed from a single platform.It's intuitive and user friendly UI that helps to navigate, search and create invoices easily. Cons I don't have any dislike about FB, it makes everything about BK and Accounting tasks simple and efficient. Review Source Co-founder & Marketing Director Co-founder & Marketing Director Used the software for: 3-5 years ### "FreshBooks is a comprehensive accounting software" May 1, 2023 5.0 Overall, I have had a great experience with FreshBooks. It's a comprehensive accounting software that makes it easy to track expenses, manage invoices, and keep track of payments. The user interface is straightforward and simple to use, making it easy to navigate and get the information you need quickly. The customer service team is also always available to answer any questions you may have. The only downside is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software. Pros FreshBooks is a comprehensive accounting software that makes it easy to track expenses, manage invoices, and keep track of payments. The user interface is straightforward and simple to use, making it easy to navigate and get the information you need quickly. Additionally, the customer service team is always available to answer any questions you may have. Cons The only downside to FreshBooks is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software. Additionally, some of the features are a bit limited and could be improved. Switched from [TaxDome](https://www.capterra.com/p/186749/TaxDome/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) FreshBooks stands out from its alternatives because it offers a comprehensive suite of features that make it easy to track expenses, manage invoices, and keep track of payments. The user interface is straightforward and simple to use, making it easy to navigate and get the information you need quickly. Additionally, the customer service team is always available to answer any questions you may have, which is a great customer service perk. Additionally, FreshBooks offers integrations with other popular software programs, such as QuickBooks, that make it easy to sync data and ensure accuracy. All in all, FreshBooks offers an excellent accounting solution that is both reliable and user-friendly. Review Source Salesman Salesman Used the software for: 1-3 years ### "A nice experience with Freshbooks " March 24, 2023 5.0 I have found the platform to be very user-friendly and efficient. It has made my job of managing expenses, invoicing clients, and tracking time much easier and more streamlined. I particularly appreciate the ability to create and customize invoices quickly and easily, which has helped me to get paid more promptly and accurately.One of the things that I find particularly useful is the ability to access Freshbooks from anywhere, as it is cloud-based and accessible on multiple devices. This has made it easy for me to work remotely and stay up-to-date on my accounting tasks while on the go.Overall, my experience with Freshbooks has been very positive, and I would recommend it to other people who need to manage finances for their companies. While there are some areas where more customization options or integrations could be beneficial, the platform is generally reliable and efficient. I appreciate the value that Freshbooks provides, and it has become an essential tool for me in my job. Pros I can confidently say that the invoice creation feature is one of my favorite parts of the software. It's super user-friendly and allows me to create and customize professional-looking invoices with ease. I'm not an accounting expert, so the fact that I can navigate the software without feeling overwhelmed is a huge plus for me.I also appreciate that I can automate recurring invoices, which is a huge time-saver for me. It's great to know that Freshbooks can handle the invoicing while I can focus on other important aspects of my business.Sending invoices through Freshbooks is a breeze, too. I can easily send them through email and get notified when clients have opened and paid them. And with the option to accept online payments, my clients find it super convenient to pay their invoices. Cons One thing that can be frustrating is the lack of customization options for certain aspects of the platform. For example, while I appreciate the ability to customize invoices and estimates, there are some areas where I feel limited in what I can do.For instance, the dashboard and reporting features are not as customizable as I would like them to be. While I can view certain metrics and data points, I cannot always tailor them to my specific needs or preferences. This can make it difficult to get a comprehensive view of my business and make informed decisions based on the data.Additionally, there are some integrations that I would like to see available on the platform that are not currently offered. While Freshbooks does offer a decent selection of integrations, there are some key tools and apps that are not yet supported. This can be limiting in terms of workflow and efficiency. Review Source respect Used the software for: I used a free trial ### " "Freshbooks: The Ultimate Accounting Solution for Small Businesses" March 23, 2023 5.0 based on the analysis of customer feedback, Freshbooks is generally well-regarded for its user-friendly interface, time-saving features, and excellent customer support. Some users have reported limitations with reporting and integration options, and others have found the price to be higher compared to other accounting software. Overall, Freshbooks appears to be a solid choice for small businesses looking for an easy-to-use accounting solution. Pros User-friendly interface: Freshbooks offers a simple and intuitive interface that makes it easy to navigate and use, even for those with limited accounting experience.Time-saving features: Freshbooks offers several time-saving features such as automatic invoicing, expense tracking, and integration with popular payment gateways that can help streamline your accounting tasks.Customizable invoices: Freshbooks allows users to create fully customizable and professional-looking invoices that can be branded with your company logo and colors.Mobile accessibility: Freshbooks can be accessed from any device with an internet connection, making it easy to manage your finances on the go.Customer support: Freshbooks offers excellent customer support, with a dedicated team available to answer any questions or resolve issues promptly.User-friendly interface: Freshbooks offers a simple and intuitive interface that makes it easy to navigate and use, even for those with limited accounting experience.Time-saving features: Freshbooks offers several time-saving features such as automatic invoicing, expense tracking, and integration with popular payment gateways that can help streamline your accounting tasks.Customizable invoices: Freshbooks allows users to create fully customizable and professional-looking invoices that can be branded with your company logo and colors.Mobile accessibility: Freshbooks can be accessed from any device with an internet connection, making it easy to Cons Limited reporting: Some users have reported that Freshbooks' reporting functionality is limited compared to other accounting software, making it difficult to generate detailed financial reports.Price: Freshbooks can be more expensive compared to other accounting software on the market, particularly for businesses with larger accounting needs.Integration limitations: Some users have reported that Freshbooks' integration options are limited, particularly when it comes to syncing with other accounting software or e-commerce platforms.No inventory management: Freshbooks doesn't offer inventory management features, which may be a disadvantage for businesses that need to track inventory.Lack of customization: Some users have reported that Freshbooks' templates and design options are limited, which may make it difficult to fully customize invoices and other financial documents to match their branding. Review Source CEO Used the software for: Less than 1 year ### "Effortless Invoicing with FreshBooks: A Game-Changer for Small Businesses" March 17, 2023 4.0 Overall, my experience with FreshBooks has been excellent. As a small business owner, I appreciate the platform's user-friendly interface and seamless invoicing capabilities. While the software may lack some advanced accounting features and could benefit from more detailed reporting options, it more than makes up for it with its ease of use and efficiency. The pricing plans may be a bit steep for some users, but the value that FreshBooks provides is undeniable. Overall, I highly recommend FreshBooks to any small business looking to streamline their invoicing and accounting processes. Pros FreshBooks offers a variety of features that make invoicing and financial management effortless, including customizable invoices, recurring payments, automated late payment reminders, time-tracking, and expense tracking. As a digital marketing business owner, I was pleasantly surprised by how seamlessly FreshBooks integrated with our existing workflows, saving us time and effort on a daily basis. Their platform's user-friendly interface and efficient features make it a top-notch solution for small businesses looking to streamline their financial processes. Cons Although FreshBooks is a great invoicing and accounting software for small businesses, it may not be suitable for larger enterprises with more complex financial needs. Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform.While FreshBooks provides a range of useful reports, some users might find that the options are not as extensive as they would like. For instance, the software could benefit from more detailed insights into sales trends, expenses, and cash flow.While FreshBooks is an excellent invoicing and accounting solution, some users may find the pricing plans to be relatively expensive, particularly if they only require basic invoicing functionality. Additionally, some users may be disappointed to find that certain features are only available on more expensive plans.While FreshBooks has a user-friendly interface, certain features can be challenging to navigate, particularly for users who are not tech-savvy. For instance, creating custom reports or integrating third-party applications can be a bit complicated.While FreshBooks does offer a mobile app, some users may find that it lacks certain features and functionality. For example, tracking time and expenses on the go can be a bit clunky, and the app could benefit from more advanced project management tools. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) It's because of one advantage that FreshBooks has over QuickBooks. Its user-friendly interface and ease of use. While QuickBooks is a robust accounting software, it can be quite complex and intimidating for new users. FreshBooks, on the other hand, offers a more streamlined and simplified experience, making it easier for small business owners to manage their finances without getting bogged down by complicated accounting jargon or features they don't need. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing FreshBooks One advantage that FreshBooks has over Xero is its intuitive and user-friendly interface. While Xero offers a comprehensive range of accounting features, its interface can be overwhelming and confusing for new users. FreshBooks, on the other hand, has a more streamlined and simplified user experience that makes it easier for small business owners to manage their finances without getting bogged down in complexity. Additionally, FreshBooks is more focused on invoicing and time-tracking features, which can be a better fit for some small businesses. Review Source Owner/ Project Manager Used the software for: 1-3 years ### "FRESH ISNT ALWAYS QUICK ( or efficient)" March 14, 2023 3.0 Fresh books was recommended by a friend that utilizes it for her drop shipping business. She recommended it due to pricing, great for a small set up however, if u have one or more employees or accounts payable or receivables then don't bother it was a disappointment Pros What I liked most was pricing and ease of initial set up Cons What was least favored with this software was the amount of double to triple entry of data and ledgering had to be checked and rechecked due to inaccurate totaling and the taxes aren't even close to kept accurate here. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I switched only to try something a bit cheaper. Am back to quickbooks Reasons for choosing FreshBooks I chose to give it a shot because a friend thought I may like it Review Source Response from FreshBooks March 17, 2023 Hey Amy, thank you for taking the time to share your review of FreshBooks. I have shared your feedback with our Product Team on your behalf. You can check out any changes and updates made in FreshBooks here: https://support.freshbooks.com/hc/en-us/articles/11925619511053-Changes-Updates-in-2023. If there's any other feedback you wish to share or if you need any assistance, please feel free to reach out to our Support Team: https://www.freshbooks.com/contact ^DM Riya S. Virtual Bookkeeper Used the software for: 1-3 years ### "Simplifying Accounting for Small Businesses" March 12, 2023 4.0 Overall, my experience with FreshBooks has been positive. The software has helped me streamline my accounting processes and save time on tasks such as invoicing and expense tracking. The ability to access FreshBooks from anywhere, whether on desktop or mobile, has also been a great convenience. While there are some limitations with the reporting features and the cost can be a bit high, I believe that FreshBooks is a valuable tool for small businesses looking to simplify their accounting. Pros As a small business owner, what I liked most about FreshBooks is how easy it made my accounting processes. The user-friendly interface and intuitive design made it easy to create invoices, track expenses, and generate financial reports. The ability to customize invoices with my logo and brand colors was also a nice touch. Cons One thing I disliked about FreshBooks was the lack of flexibility with the reporting features. While there are a variety of pre-made reports available, I found it difficult to create custom reports to fit my specific needs. Additionally, the cost of the software can be a bit high for small businesses just starting out. Review Source Mohammad A. Software developer Used the software for: 3-5 years ### "FreshBooks is your hero when we talk accounting." March 6, 2023 5.0 One of the best systems available in the market, the support is great. Pros FreshBooks is a one stop for all your accounting needs. It can be your secretary that organizes everything and reminds you with everything you need to remember. Cons It should spread to be covered more in the Middle East market. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Staff feel difficulty working with Xero specially new staff, training takes time and sometimes we face technical issues. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing FreshBooks FreshBooks has more features, support is better, cost is much much better. Review Source el mahdi M. office assistant Used the software for: Less than 1 year ### "Financial management" February 24, 2023 5.0 FreshBooks is an excellent program that helps complete accounting and financial tasks with great expertise and ease. I recommend it to every entrepreneur Pros FreshBooks is a unique program that has many great features, such as:- good price- easy to use- Easier management of accounts and records- Pricing options Cons A program that would be better if some details were worked out, such as:- Data upload and download speed- Reporting volume Alternatives considered [Jibble](https://www.capterra.com/p/156992/Jibble/) Reasons for choosing FreshBooks Many features and reasonable price Review Source Content writer Content writer Used the software for: 3-5 years ### "My Honest Reviews About Freshbook" February 17, 2023 5.0 Pros the most notable or noteworthy aspects of Freshbooks, there are several that are worth mentioning:Invoicing: Freshbooks offers a robust invoicing system that makes it easy to create and send professional-looking invoices to your clients. You can customize your invoices with your branding, accept online payments, and set up automatic payment reminders.Time tracking: Freshbooks includes a built-in time tracking system that allows you to track time spent on projects or tasks. You can also set up project budgets and track your team's hours to ensure you're staying within budget.Expense tracking: Freshbooks makes it easy to track expenses by allowing you to upload receipts, import expenses from your bank or credit card, and categorize expenses by project or client. You can also set up recurring expenses and mark expenses as billable to clients.Reporting: Freshbooks offers a variety of customizable reports that provide insights into your business's financial health. You can track revenue, expenses, and profit margins, as well as monitor cash flow, outstanding balances, and other key financial metrics.Mobile app: Freshbooks offers a mobile app that allows you to manage your business on the go. You can create and send invoices, track time and expenses, and view your financial reports from your smartphone or tablet.Overall, Freshbooks is a comprehensive cloud accounting solution that provides a wide range of features designed to help small business Cons While Freshbooks is a robust cloud accounting solution that offers a wide range of features, there are a few potential drawbacks to consider:Limited inventory management: Freshbooks does not offer a built-in inventory management system, which may be a drawback for businesses that sell physical products.Limited customization: While Freshbooks offers a good amount of customization options for invoices and reports, some users may find that the level of customization is limited compared to other accounting software options.Limited integrations: Freshbooks does offer a number of integrations with third-party apps and services, but the selection is not as extensive as some other accounting software options.Limited international support: Freshbooks is primarily designed for businesses based in the United States, Canada, and the UK, so businesses based in other countries may not find the same level of support and functionality.Pricing: Freshbooks can be relatively expensive compared to other accounting software options, especially for businesses that need to add additional users or access more advanced features.Overall, while Freshbooks is a solid cloud accounting solution, it may not be the best fit for all businesses, especially those with more complex needs or those based outside the US, Canada, or the UK. Review Source Njeru K. Non Executive Director Used the software for: 3-5 years ### "Gain supremacy and rediscover accounting experience with FreshBooks, the best there is in the market" February 17, 2023 5.0 We make use of FreshBooks in our organization for accounting. More to just accounting, it has delivered us with top quality bookkeeping services which helps us keep all our financial books like receipts in an orderly and easy to access place. It gas also helped us create very effective invoices for customers, send them together with due payments reminders and also it allows us understand the position of our organization financial via the financial reports. Pros FreshBooks gives one a robust and unified accounting platform where you can perform all your accounting tasks efficiently without having to use multiple products for each task. With its functionalities in bookkeeping, billing, accounting, expenses tracking, financial reporting and much more, it always proves to be the most qualified tool for solving your accounting needs. It helps generate very detailed financial reports which are effective at giving accurate insights on the position of the business financially. This also helps by guiding one on how to make crucial decisions to help improve your business performance. It has a very user-friendly user interface which gives one easy time when navigating through it and making use of its features. Moreso, some of its functions like invoicing comes with ready-made invoice templates which guides you toward generating professionally looking invoices for your customers. FreshBooks has a very committed user support team which are always ready to offer any assistance you need or answer any questions you might be having. Cons FreshBooks is a very effective accounting tool and each of its features has proved to be very useful. It's easy to use, has a very supportive customer support team and i have never encountered any difficulties when using it. Review Source Sharem S. Virtual Assistant Used the software for: I used a free trial ### "The Fastest and Easiest way to Improve your Business" February 17, 2023 5.0 As a General Virtual Assistant, creating invoice is a problem. However when I discover FreshBooks my life becomes more easier. FreshBooks offers invoice creation and online invoicing feature which solves my problem. You can send instantly invoice and will save you time. Pros The most Impactful feature in FreshBooks is the General Ledger where it holds the account data of your business. It is very important to have this feature because you can track the growth of your business. Cons I have nothing to complain about using FreshBooks. Everything I need for my business are here. I can easily track my financial records and this helps me to identify where could this business go in the future. Review Source Julio G. General Manager Used the software for: 1-3 years ### "Freshbooks is your partner in general accounting" February 16, 2023 5.0 We use FreshBooks for all expense tracking, client invoicing and project time tracking. I use it personally and each of my contractors/service providers also have accounts. My contractor also invoices me directly through FreshBooks. We can also coordinate with our accountants to export the information you need. If accounting is not your thing, but you need a good basic accounting software for your small to medium sized business. We often recommend FreshBooks to other businesses just starting out. The user interface is very easy to learn and use. It can be used simply as an invoicing tool or in a more advanced way for detailed accounting. Pros My clients can make online payments directly from the invoice. FreshBooks asks my clients to leave a review of my service when they pay. Invoices with my company branding are sent directly from FreshBooks to my clients. The scheduling feature is great for clients who pay me by the hour. Within minutes, I can make a time sheet per project and task at the end of each month in the required Excel format. I can also track my work against my time estimates, which is helpful if I work on a flat fee basis. Cons The Freshbooks account home page has a nice graphical display of expenses and income, but only shows the last 6 months. This is still very useful, but I would like to be able to see graphs like this for different time periods. Freshbooks does not remember categories that have previously assigned similar rates. It would be nice if Freshbooks would suggest a category for saved vendors to ensure consistency in expense reports. I can print my company logo on the invoice, but I would like to change the color of the invoice to match my other business documents. It's not a big deal at all, but it's something I'd like to see. Review Source Kelly M B. System Engineer Used the software for: 3-5 years ### "Invoice and expense tracking automation" February 15, 2023 4.0 The features that make FreshBooks such a superb invoicing and accounting application for small businesses may not be sufficient for larger enterprises. Not all small businesses can afford FreshBooks because it is more expensive than some comparable solutions. Pros Because of FreshBooks' intuitive design, keeping track of business money and other administrative tasks is a breeze. Save time and work more efficiently with FreshBooks' convenient time-saving tools, such recurring invoices and cost monitoring. Cons FreshBooks's user-friendly interface is a major selling point for me as a financial manager. We've found great use in the time-saving tools, such automatic invoicing and expense tracking. Nonetheless, I have found a few shortcomings, such as a lack of robust reporting tools and a dearth of available integrations. Despite these concerns, FreshBooks has been a great help to me. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Small businesses will appreciate FreshBooks' straightforward design, which makes accounting and invoicing a breeze. Invoicing and cost tracking are just two of the numerous time-consuming and prone-to-error processes that may be automated with the help of FreshBooks. Review Source Pharmacist Pharmacist Used the software for: 3-5 years ### "A good financial app to use" January 24, 2023 5.0 It's very easy to use. It provides plenty of options to allow my clients to pay in the way they like, and all my clients are saved automatically is a very good feature. My overall experience is very good , and i have recommended it to friends of mine.. Pros I like the features of time tracking and the invoicing and i can easily track my all Data and getting reports about it .. the customer service is super Cons The price is little high when you have many customers and the update every item manually is not good Review Source Master of Engineering student Master of Engineering student Used the software for: Less than 1 year ### "Freshbooks: The easy and intuitive way to manage your finances." January 4, 2023 4.0 The overall experience of FreshBooks software is positive due to its user-friendly interface, comprehensive invoicing and billing features, and convenient mobile app. It also has strong customer support and offers a variety of integrations with other business tools. Pros Easy to use: FreshBooks has a simple and intuitive interface, making it easy for businesses and freelancers to use without needing specialized knowledge or training in accounting.Time-saving: FreshBooks automates many of the tasks associated with accounting and invoicing, such as creating invoices and tracking expenses, which can save businesses and freelancers time and allow them to focus on other aspects of their business.Customizable: FreshBooks allows users to customize their invoices and expenses with their own branding and logo, making it easy to create professional-looking documents and establish a strong brand identity.Accessible: FreshBooks is cloud-based, which means that users can access it from any device with an internet connection, making it easy to manage finances and invoicing on the go.Collaborative: FreshBooks allows users to share access to their accounts with others, such as employees or clients, making it easy to collaborate and manage finances together. Cons One potential disadvantage of FreshBooks is that it may not have all of the features that some businesses need. For example, FreshBooks does not have inventory management capabilities, which can be a problem for businesses that need to track stock levels and inventory costs. Review Source Self employed Used the software for: Less than 1 year ### "Quick way for checks and balance" January 4, 2023 5.0 For a little organization as myself the phenomenal receipt highlights has been extremely useful and helpful Pros It makes it easier and plans solicitations for messaging - in any event, mailing an actual duplicate of the receipt to the client in the event that you decide. Cons The application is great yet doesn't function admirably for certain highlights. Review Source Founder Used the software for: 3-5 years ### "FreshBooks is an easy-to-use cloud-based accounting tool designed for small businesses." November 18, 2022 5.0 Overall, FreshBooks is a great choice for anyone looking for an efficient way to manage their small business finances. Its ease of use, range of features, and mobile app make it a great tool for staying organized, keeping tabs on income and expenses, and getting paid faster. It is definitely worth checking out if you are looking for an accounting solution that will simplify your business processes. Pros The user interface is clean, intuitive, and very easy to navigate. The dashboard gives users an overview of their business in one place with helpful charts summarizing financial data. It also offers a range of options for customizing invoices, setting up payments, and tracking expenses. The time tracking feature allows users to keep track of their hours worked and bill clients accordingly. Cons One downside of FreshBooks is that it only works with limited payment methods. It only accepts credit cards and PayPal payments, which means users are not able to accept payments directly from their bank accounts. Additionally, some users have reported slow customer support response times when requesting help or assistance. Lastly, there are many features available in the paid version of FreshBooks which can be quite costly. Review Source JULIET J. Blogger Used the software for: 1-3 years ### "Why FreshBooks is The Best Accounting Software for Your Small Business" November 15, 2022 5.0 FreshBooks is a simple and intuitive cloud-based accounting app with all the tools that you need to manage your finances. Its pricing is cheaper than most accounting software although it stacks on extra costs when you start having more billable clients. It's available as a desktop app or online app, so you can use it anywhere at any time. Pros What I liked the most about FreshBooks is that it's for self employed or small businesses and it was the best accounting software for my small business. FreshBooks' seamless design and ease of use saves you time with solutions that work. It’s the best overall choice because it easily integrates with all your other favorite apps. You can operate FreshBooks from an android app and use it on the go. Cons Although FreshBooks is cheaper than other accounting software, it requires you to pay an additional fee per user account regardless of which one of the three plans that you go with. Review Source Owner Used the software for: 3-5 years ### "Great Invoicing Tool for Time Tracking" November 14, 2022 5.0 Freshbooks does manage the following VERY well: Time tracking against projects and clients; invoice creation based on tracked time; and one-off invoices or flat rate pricing. I also like the clean and easy to navigate interface.Generating and reading historical reports is quick and easy to determine things like, how quickly specific clients are paying (and who is historically slower at paying), income by client and income by project/work type.The phone app is functional for my needs, although it's a little clunky and not nearly as full featured as the desktop software. It's not bad, but not great. I have successfully tracked time on the app, then issued an invoice from my phone to my client's email inbox.Overall, Freshbook fulfills my needs as a consultant. Pros I really like Freshbooks for it's easy invoicing and time tracking. I was able to integrate it with Teamwork project management software so that more complex jobs that require detailed time tracking against tasks and milestones could be tracked there and then my time could be exported to Freshbooks. Freshbooks also integrated with my Paypal gateway, allowing me to accept major credit cards. Cons Freshbooks collaboration with other contractors doesn't work very well. In addition, the per-client pricing has gotten pricey for those of us who have many one-off clients.The retainer payments feature was not easy to use. Alternatives considered [Harvest](https://www.capterra.com/p/75598/Harvest/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing FreshBooks Invoicing flexibility, integration with Teamwork PM software and integration with Paypal. Review Source None None Used the software for: I used a free trial ### "The and simplicity of a very sophisticated thing for very unsophisticated people" November 10, 2022 5.0 I just use freshbooks for invoicing I've never had to use it for anything else with the business that I try to do and the things that I try to get solved I try to solve them with fresh books no matter what it is if it's accounting or if it's invoice creation or if it's sending invoices or trying to check for payments or Payment processing or account overview or chart of accounts or anything like that Pros I just like the fact that freshbooks will let you literally do anything as long as you have a customer and you have a business template or an idea you can create any type of invoice or any type of payment process and fresh books will work with you on it you can create anything you could be a master accountant or you could be novice entrepreneur and fresh books will take care of everything just the same your customers would never your customers would never know the difference in you start your business today or 10 years ago with freshbooks they make your company look and seem like it's always been there it's always been an option with Facebook there's always an optional freshbooks Cons First book is a good program there's not too many things that I can think of that are featureless about freshbooks I don't like the second Factor authentication freshbooks ask you if you would like to remember your device and save your information and you click yes and it doesn't save your device it makes you two Factor authenticate every time even if you turn it off the second layer secure my account but if that's how fresh looks works that's how they work Switched from For the free trial I don't have any money so I needed the free trial Review Source Senior Digital Designer Used the software for: 1-3 years ### "Freshbook is a great way for business owners to keep track and send out invoices." November 2, 2022 5.0 My overall experience with Freshbooks has been great. I don't like the back and forth that some platforms force you to do as they dont carry all features. However with Freshbook they offer everything in one place. Pros Personally really like using Freshbooks to help keep track of project tasks and organizing what needs to be done and sent out. The ability to keep this together allows for a quick glance and ensure things are good to go. Cons Personally not a big fan how there isn't much customization in the invoice. Would love the ability to add logos or special designs to make it a bit more customized. Switched from [Clockify](https://www.capterra.com/p/169607/Clockify/) I did not like the way things were organized. Hard to pair things together and keep track of what was being done. The overview was a bit messy and sending out invoices is not offered which I personally needed and was happy to pay to get all features in one spot. Review Source Khalid A. content writer Used the software for: I used a free trial ### "INDISPENSABLE Cloud-based small-business oriented accounting software" September 30, 2022 3.0 i felt that its an OK cloud-based accounting software for small businesses. But it lacks in payments integration with leading payment gateways. it also comes with too many crashes and slow loading not fit for bigger companies. it lacks in carrying over of past balances and becomes expensive if one does not use all its paid features. some of my friends migrated to Stripe and other software due to billing and payment issues. Pros I LIKED the most about this software: easy professional creation of invoice tax advisor accessibility payroll management inventory management customer friendly handles large databases easily tracking of time management of projects cloud-based support is excellent report management and generation invoice tracking on real time smoother & easier software implementation Cons I DIS-like most about this software: WEPAY INTEGRATION user manual limited in english language intra-projects time tracking absent recurring budgets of projects not handled well. difficult to carry the last balance of customer to new invoice unable to integrate with quickbooks Review Source Response from FreshBooks October 7, 2022 Hey Khalid, thank you for taking the time to share your review of FreshBooks. I appreciate the details you have provided about the changes you would like to see implemented in FreshBooks, and wanted to let you know I have ensured those are passed along to our Product Team on your behalf. You can review changes and updates made to FreshBooks here: https://support.freshbooks.com/hc/en-us/articles/4418654981005-Changes-Updates-in-2022 If there's other feedback you wish to share, please feel free to reach out to our Support Team, with contact numbers listed here: https://www.freshbooks.com/contact ^DM Rachel M. CEO Used the software for: 3-5 years ### "Freshbooks is the ultimate for a service-based business" September 23, 2022 4.0 It was a good onboarding experience. I didn't call support and had us rolling in about 2 hours. The things I miss from Quickbooks aren't here, but they are continuing to build out the system. Hopefully we can get some of those critical features sooner than later. Pros I used to love Quickbooks. It had an app, it had time tracking. Then everything I loved was taken away. Freshbooks is the choice we made because it was built for a small service-based business. Recurring billing, time tracking, payment processing, it's all built in and easy to use. It took me 2 hours to get setup completely and it was a great experience. It's great for an owner who needs to be able to just run their business. Cons This is a major miss on the accounting side of the house. If you came from Quickbooks, you know how important double-entry accounting is, in depth reporting with punchouts, a quick dashboard into profitability. This isn't the case with Freshbooks. You will need an accountant to help at the end of the year. Ours had to rebuild our system because it doesn't believe in a cash-based accounting system. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Pricing, features- recurring billing, time tracking which were removed from the main product and were now additional costs Review Source Persaonl Trainer / Gym Owner Used the software for: 1-3 years ### "Freshbooks Software Review" September 12, 2022 5.0 It has been an excellent software to use and works great. Very simple to use for invoice creation and setting up payments. Highly recommended! Pros The ease of use. It is very simple to learn how to utilize the software and to get your business invoices set up for clients. Cons It would save time if there was an option to create an invoice from the client master list instead of having to go into the invoice tab after a new client is created to create an invoice. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks had way too many features that we did not need as a small business and they also did not offer automatic bank withdrawals (the auto-pay feature) from bank accounts (only credit cards). Reasons for choosing FreshBooks We chose Freshbooks because they offered the automatic bank withdrawals for a payment option. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.