# Page 76 | FreshBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 76 - Is FreshBooks the right Billing and Invoicing solution for you? Explore 4506 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142390/FreshBooks/reviews

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FreshBooks

4.5 (4506)

[View alternatives](https://www.capterra.com/p/142390/FreshBooks/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 76 - Reviews of FreshBooks

## Showing most helpful reviews

Showing 1876-1900 of 4506 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Yvonne G.  
Computer Consultant  
Computer Networking  
Used the software for: 2+ years

### "Customer of Fresh books User"

November 27, 2018

5.0

Pros

Ease of access to pay invoices. Was very user friendly.

Cons

There were no negatives that I have experienced

Review Source

Elaine S.  
Web Developer and User Interface Specialist  
Higher Education  
Used the software for: Less than 6 months

### "You just have to remember to use it."

June 21, 2018

3.0

Pros

Overall it makes tracking your time and billing fairly easy. It's got a nice, simple, clean user interface that's pleasant to look at.

Cons

If you're using the time tracker, it's just another little window you have to remember to hit every time you switch tasks or projects. I ended up having to estimate a lot because I didn't use it for every single project every single day.

Review Source

VR

Verified Reviewer  
Luxury Travel Agent  
  
Used the software for: 2+ years

### "I use Freshbooks to manage my freelance business and love it"

July 27, 2018

5.0

I can manage my bookkeeping. As a freelancer wearing many hats, this makes at least one of my jobs easier. I can also keep track of client contact info.

Pros

Freshbooks makes it easy for me to look professional with ease. Just upload a logo, fill in the blanks and go. Recurring invoices are easy to manage.

Cons

The only thing I don't like is in the FREE version, you can only have up to 3 clients stored.....Freshbooks is a must have for any freelancer.

Review Source

Sade L.  
Recruiter  
Retail  
Used the software for: Less than 6 months

### "Small business perfect"

March 10, 2019

5.0

I absolutely love this software it's so easy to use and it has truly been a business saver by allowing me to keep track of all of my finances, expenses, and invoices.

Pros

I love that I am able to keep and organize my finances. When having a business this is very important Fresh books has truly made keeping track of expenses easy.

Cons

The app is great besides when my phone does a update then it lags to open the app

Review Source

VT

Viji T.  
English teacher ( Retired )  
Education Management  
Used the software for: 2+ years

### "FreshBooks - Accounting application."

June 1, 2019

4.0

Pros

It offers products like invoicing, accounts payable, purchase orders, expense claims, reporting, time tracking and etc. It makes financial transactions easy. Payments can be settled through visa, mastercard or paypal payments. It helps to keep in touch with customers and manages accounting at anywhere and anytime.

Cons

1\. One important downside of freshbooks is its pricing. 2. Poor reporting function. 3. Payments cannot be deposited in bank account.

Review Source

ML

Mary L.  
Social Media Manager  
  
Used the software for: 2+ years

### "Simple invoicing software for freelancers"

April 19, 2018

5.0

Pros

Freshbooks is the only invoice billing software we use and we could live without it! We use it to automate billing to our clients and manage passed due payments.

Cons

We've noticed a couple competitors who are offering cheaper options but FreshBooks is still affordable and it's not worth switching.

Review Source

SN

Samuel N.  
Développeur  
Computer Software  
Used the software for: 6-12 months

### "Mon avis personnel sur freshbook"

December 16, 2022

5.0

Je trouve que c’ette application malgré qu’elle soit performance elle ne me sert pas à grand chose

Pros

Facile de crée un compte et très facile d’utilisation

Cons

Prix un peut trop élevé pour l’es service propose

Review Source

Simón Bernabé G.  
Operador de Servidores  
  
Used the software for: Less than 6 months

### "Thanks to this program, managing the accounting of my work is very simple."

May 29, 2018

4.0

I reduce the time invested to handle the financial affairs of my business and I invest it in other fundamental aspects

Pros

What I like most about this software is that I can know how much money comes in and goes out. It's amazing how much time can be reduced when handling billing and collections

Cons

At first it is a little complicated, but with daily use you can learn to use it and enjoy its advantages.

Review Source

JD

Jenn D.  
CEO  
Computer & Network Security  
Used the software for: 2+ years

### "Great tool for basic accounting/invoicing"

July 26, 2019

5.0

Pros

Super easy to setup and use. Great for folks new to accounting/bookkeeping Responsive support.

Cons

Doesn't have some of the features we needed later - causing us to upgrade to a different tool (after 9 years of happy use - no regrets!)

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing FreshBooks

Ease of use and cost

Review Source

GW

Gary W.  
General Manager  
Construction  
Used the software for: 2+ years

### "Freshbooks for Small Business"

December 13, 2016

5.0

We have been using Freshbooks for about 4 years. It was very easy to set it up to create a custom invoice to bill our customers. Once you have set up a template for your invoice you can easily enter the items or service you want to invoice your customers. They receive a secure email notifying them of your invoice. One limitation we had is that we can't send attachments with the system generated invoice. So we.created a separate pdf along with the attachments, then emailed them separately from FreshBooks. If they add that feature it would make our job much easier. They have a free version you can try out that allows you to invoice a limited number of customers. Very good software for the price and is easy to use.

Pros

Ease of setting up and billing for a small company.

Cons

Can't send attachments directly.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Printing  
Used the software for: 2+ years

### "I've been using freshbooks for years and i love it. easy and effective"

January 13, 2018

5.0

Less work too keep track of for my business responsibilities, like clients, time tracking, project tracking, billing and every accepting payments.

Pros

it had everything i need for free lance designer. time, client, and project tracking. it even sends out invoices and bills out easily

Cons

the monthly payment is a little pricey in my opinion how i use it. but its worth it and i can't really live without it even if it's not always in my budget

Review Source

David S.  
Analista de programación  
  
Used the software for: 6-12 months

### "It is amazing! Finally, I don\`t have to worry about the accounting."

July 14, 2018

5.0

Now it is not that difficult running my own business.

Pros

It lets me focus my attention on what is really important for the evolution of my company. Also, within FreshBooks, you can use different platforms that make running your small business easy, fast and secure.

Cons

It extremely depends on your internet connection. I wish I could get the best of the app even when I\`m not connected.

Review Source

CI

Candice I.  
Vice President - Marketing and Distribution  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Enchanting Freshbooks"

December 10, 2018

4.0

Cloud based, easy to use application you don't need to much knowledge on computer, the design looks professional. Plus, a big help for accounting, finances, and clients as well.

Pros

Our Accounting department started deploying and use of this system. Well if you view the entire system it looks appealing, icons and buttons are nice. It does not look complicated to use. Automation of invoicing, notifications for clients, having all of it in one system is great idea this application have. Great work!

Cons

Convincingly it is for small to medium businesses. Yet this works on a cloud, updating is real time, this is is still a promising application.

Review Source

LS

LaRee S.  
Office Manager  
Dairy  
Used the software for: 1-2 years

### "Accounting Made Easy"

February 6, 2019

5.0

It was easy to use and come with instructions and help just a phone click away & on line

Pros

It was simple and easy for me cause I am not good with numbers. Really nice and still use it today

Cons

Having to read the manual they provided. Its was easier with the online explaining.

Review Source

MR

Mandy R.  
Reception  
  
Used the software for: 1-2 years

### "Its a bit outdated"

January 9, 2018

3.0

Pros

It helped us when first getting started Easy to use and was good for getting us going online. Would Reccomend for starter business

Cons

We needed something that had more options as our company grew. Just didnt have enough for us. Would reccomend though

Review Source

Axel A.  
Engineer  
Automotive  
Used the software for: Less than 6 months

### "You pay only for what you need "

July 10, 2022

5.0

Only in 5 months this app was the best that I tried, and I thing I been using this app for more years, it's fantastic. You need to try it.

Pros

I'm in love with this app, all the functions are really useful for all the companys, but the thing that I really don't have words is the payment and why?, well you can pay only for the functions that you choose.

Cons

This app is the best, you don't need anything else. The only bad thing is that you pay a commission but it doesn't matter. you can have all in one for your company.

Review Source

VR

Verified Reviewer  
Customer Service  
Retail  
Used the software for: Less than 6 months

### "ridiculously easy to use, fast, simple, a must have. "

March 27, 2018

4.0

Pros

This software made life so much simpler when it came to tracking payments, expenses, submitting payment claims, online payments, etc. if you are a small business owner, this is the way to go.

Cons

What i didn't like was that per team member added to access the software, it is 10 per person per month, which, when you have multiple members, it becomes a little pricey.

Review Source

VR

Verified Reviewer  
Intern  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "A Simple product that revolutionized my business"

September 7, 2018

5.0

Our business wanted to take it to the next level, and Freshbooks allowed us to have a sharp and professional look so we could be taken seriously.

Pros

It is very easy to use and makes you look professional. You can produce strong books, invoices, and information in minimal clicks. Helps my company look good against competition.

Cons

Sometimes the features were a little bit more complicated to figure out.

Review Source

Krystal H.  
Property building Superintendent  
Facilities Services  
Used the software for: 1-2 years

### "Great ease of use"

August 16, 2019

4.0

Overall great tome saving tool

Pros

I like how it does most of tbe work for you all tou havd to do is input your data. It saves you so much time and headache

Cons

A few times i e had it freeze on me having to re input all my data

Review Source

WS

Wayne S.  
Owner  
  
Used the software for: 2+ years

### "Great customer service, fast response when calling for assistance. Product give you all the reports."

April 10, 2018

5.0

Pros

Excellent reporting features for Accounting. Brilliant customer support. Has it's own app for the phone. Affordable pricing structure as your business grows.

Cons

No customer support on weekends which can cause an issue when you're trying to submit a new invoice or event setup a new client.

Review Source

HEIDI L.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Easy full featured basic accounting software"

February 21, 2018

5.0

Easy basic accounting and quick access to information

Pros

The app for your phone has multiple functionality that makes invoicing and reviewing account history and customer list very simple, quick, and easy

Cons

Customer support is a little difficult to reach and, at least in my experience, we're not as knowledgeable about the software as I was and we're simply going by a scripted tool

Review Source

VR

Verified Reviewer  
Sale agent  
Financial Services  
Used the software for: Less than 6 months

### "Billing "

February 23, 2023

5.0

Invoice created can easily be sent through email and also can be converted to pdf and information is stored for future and offers 30days for trials and hence provide customer with effective service

Pros

Taxes are easily removed from customer payment

Cons

It needs large scale businesses for effective use

Review Source

KA

Kerstin A.  
owner  
Management Consulting  
Used the software for: 1-2 years

### "Everything I need to run my business"

June 28, 2016

5.0

I came across freshbooks when a fellow freelancer recommended it, and have loved using it ever since. I love the ability to send out professional looking quotes and estimates per email, and also see whether the customer has viewed my email or not. My customers appreciate being able to pay online, and I get paid fast.

Pros

Detailed reporting, ease of use, great app for iphone and ipad, ability to accept credit cards, recurring invoices and recurring payments.

Cons

Can't set up a task with tax automatically attached to it.

Review Source

Dejan M.  
KAM  
Telecommunications  
Used the software for: Less than 6 months

### "Fresh books"

April 17, 2019

4.0

I use the application as an employee only as an additional activity. I am very pleased with continuous improvement, improved work and functionality. Producing all documents in a small ..

Pros

The software has modern design, support and learning on tutorials, which is very easy. The Invoicing accepting on-line payment and connect the bank.

Cons

This is not a simple installation of the application on a mobile phone.

Review Source

VR

Verified Reviewer  
Penetration tester  
Computer & Network Security  
Used the software for: 1-2 years

### "All IN ONE"

March 28, 2019

5.0

Pros

Things are not scattered in too many places. U can enjoy different functionality of different tools in a single package.

Cons

I think nothing is 100 percent perfect. something can be 99.9 percent perfect. Just use once , compare and feel the difference.

Review Source

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