# Page 77 | FreshBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 77 - Is FreshBooks the right Financial Reporting solution for you? Explore 4513 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142390/FreshBooks/reviews --- FreshBooks 4.5 (4513) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 77 - Reviews of FreshBooks ## Showing most helpful reviews Showing 1901-1925 of 4513 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Sale agent Financial Services Used the software for: Less than 6 months ### "Billing " February 23, 2023 5.0 Invoice created can easily be sent through email and also can be converted to pdf and information is stored for future and offers 30days for trials and hence provide customer with effective service Pros Taxes are easily removed from customer payment Cons It needs large scale businesses for effective use Review Source KA Kerstin A. owner Management Consulting Used the software for: 1-2 years ### "Everything I need to run my business" June 28, 2016 5.0 I came across freshbooks when a fellow freelancer recommended it, and have loved using it ever since. I love the ability to send out professional looking quotes and estimates per email, and also see whether the customer has viewed my email or not. My customers appreciate being able to pay online, and I get paid fast. Pros Detailed reporting, ease of use, great app for iphone and ipad, ability to accept credit cards, recurring invoices and recurring payments. Cons Can't set up a task with tax automatically attached to it. Review Source Dejan M. KAM Telecommunications Used the software for: Less than 6 months ### "Fresh books" April 17, 2019 4.0 I use the application as an employee only as an additional activity. I am very pleased with continuous improvement, improved work and functionality. Producing all documents in a small .. Pros The software has modern design, support and learning on tutorials, which is very easy. The Invoicing accepting on-line payment and connect the bank. Cons This is not a simple installation of the application on a mobile phone. Review Source VR Verified Reviewer Penetration tester Computer & Network Security Used the software for: 1-2 years ### "All IN ONE" March 28, 2019 5.0 Pros Things are not scattered in too many places. U can enjoy different functionality of different tools in a single package. Cons I think nothing is 100 percent perfect. something can be 99.9 percent perfect. Just use once , compare and feel the difference. Review Source Mayank W. Data Entry Operator Information Technology and Services Used the software for: 6-12 months ### "Fresh Books" November 18, 2018 5.0 Pros Good accounting software that helps you to pay salaries bills etc it is more a payroll software also it provides the facility of online accounting which is the best feature that i like. Best for small Businesses Cons In terms of cost there are three plans and the lowest is 19 Dollars. The only feature it misses is it is a bit costlier than the sofwares in the market Review Source Khalilah F. Founder/CEO Management Consulting Used the software for: 1-2 years ### "Freshbooks recommended by my accountant and I like it" December 4, 2018 5.0 Pros Freshbooks is by far the EASIEST accounting software to use esp as a new business owner. My accountant recommended it and I am pleased. Cons I wish they had more reports to choose from or the ability to build them. Review Source SG Shawna G. Executive Assistar Construction Used the software for: 1-2 years ### "Uncomplicated way of maintaining your books" February 18, 2020 3.0 Pros Super basic even for users that have no bookkeeping experience. Highly recommended for self employed individuals Easy to use time tracking. Very cost efficient. Cons Not well rounded in terms on in depth accounting features. Review Source Response from FreshBooks February 21, 2020 Hey Shawna, thank you for taking the time to share your review of FreshBooks! FreshBooks is certainly designed to be easy for our customers to use, even if they have no accounting or bookkeeping experience. However, I would love to hear more about what kind of accounting features you'd like to see updated or added to FreshBooks based on your usage experience. You can pass any feedback you may have along to our Support Team directly, either at help@freshbooks.com or 1-866-303-6061 Monday through Friday, 8am-8pm EST. ^DM RC Robin C. Owner Used the software for: 2+ years ### "Freshbooks Invoicing: Efficient and Very User-Friendly" December 2, 2015 5.0 Pros Freshbooks customer service is second to NONE! I don't have hoards of clients yet, so I get to use Freshbooks for free right now. Super helpful for the tiny budget and cash flow. Freshbooks invoices are user-friendly for me and my clients. The client PayPal payment option is easy for my clients to use and makes me look uber professional, too. Freshbooks just makes me look good from every business angle! I LOVE Freshbooks and the great people who work for me there! Cons Um, nothing? I haven't needed to utilize more of Freshbooks options to know what I like least about anything. I'm totally pleased with what I am able to do with sending invoices and receiving payments. Review Source DD Daniel D. Freelance Designer Graphic Design Used the software for: 6-12 months ### "Loving using Freshbooks for my small business!" November 9, 2017 5.0 Easily manage my freelance design accounting, invoicing, and time tracking. Pros I started freelancing last year, and chose Freshbooks to manage my time, expenses, and send invoices. They make all of this dead simple, in a stylish design that stays out of the way and helps me save time. Cons There is little to say here, I only wish I could add team members for less money. Really though, they are still really competitive here. Review Source Nicole P. Account Executive Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Product, Just not for me" September 5, 2017 4.0 This is great for self-employed folks Pros This is a great accounting software for those that do most of their business online. It was easy to use, great report templates, invoices, etc. Cons The price is what did it for me. I cannot sell a monthly fee to my clients when my company already utilizes QuickBooks, which yes has a cost, but it is a one time cost versus a monthly fee. Review Source Timothea B. Software Engineer / Web Developer Computer Software Used the software for: Less than 6 months ### "Feature rich but user experience is awful" October 18, 2018 2.0 Pros It's very feature-complete, with support for timetracking, invoicing, payments, etc. as well as several different payment systems available. Cons The interface looks like it was last updated 15 years ago, and the overall UI design is very lacking. Review Source Response from FreshBooks October 29, 2018 Hey Timothea, thank you for taking the time to share your review of FreshBooks. It sounds like you may have been using the classic FreshBooks (our original software) as opposed to the new FreshBooks, which has a more modern UI. If you're interested in trying out the new FreshBooks, you can create a new trial account at https://www.freshbooks.com or reach out to our Support Team to see if your classic account is eligible to migrate. Our Support Team can be reached at 1-866-303-6061 Monday through Friday, 8am-8pm EST or support@freshbooks.com. We're happy to help get this sorted out for you! ^DM DY Denyllson Y. Professor Education Management Used the software for: 1-2 years ### "love for the ease of billing and accounting that freshbooks proposes to me." July 23, 2020 5.0 I always use it, without having to worry about anything. Pros I like the ease and convenience when using a credit card, I can pay automatically, control my expenses, and still keep in touch with my customers. Cons The free usage term could be extended a little longer. Review Source VR Verified Reviewer Forum Moderator Outsourcing/Offshoring Used the software for: Less than 6 months ### "Easy, Convenient Management" October 24, 2018 4.0 With lots of clients and schedule that I need to track, I needed an app just like FreshBooks to keep my commitments in just one tab and show me an organized list of what I would need to attend to. Pros I loved that it lets me access it across different devices like phone or laptop. Cons A tutorial on my initial test would have really helped familiarize myself with the interface, but overall it was easy to grasp. Review Source oE orock E. software engineer Computer Software Used the software for: Less than 6 months ### "my point here. use it for your little business and it is best for little.i enjoy it." October 30, 2022 5.0 i am very happy to use this product because i was looking for a way to reach out with get members to join me sale my product and i did not know what to do but one of my friend draw my attention to this product. right now i can sale and keep account for my product . it is save. no scam . Pros it is the fast to talk to talk to my business partners and it help to reach anyone in the world .i have people all round the world asking my service through here. so come. Cons it is bad when network goes off. never use it when the network is bad . trust me . Review Source VR Verified Reviewer Director Used the software for: 2+ years ### "Great Invoicing - Easy to Use" July 14, 2018 5.0 Pros Such an easy piece of online software to use. Remembers previous rates, templates, clients and also structures that you set in place. Very user-friendly, even for those not so technical. Also enables you to look over previous invoices and notice what has and hasn't been paid for. Cons I think the freemium model has recently gone, otherwise great to work with. No issues at all it is so simple to use! Review Source BG Brett G. Director Of Client Services Internet Used the software for: 6-12 months ### "A fresh solution and approach to accounting software" April 21, 2017 4.0 Being a small business, we tend to look for services or products that provide value in relation to cost. Freshbooks provides just this. It offers a flexible pricing plan, custom branding, credit card payment gateway integration, recurring subscriptions, and collecting online payments all through the same system. The other advantage in my opinion is that Freshbooks offers a fully featured mobile app, so whether you are using iOS, or Andriod, you can have access to your accounting software wherever you are. I would encourage you to look at Freshbooks as a solution for your accounting needs and take advantage of their 30-day free trial. Pros ease of use, cost, customization, payment integration, having everything in one place Cons n/a Review Source VR Verified Reviewer Designer Retail Used the software for: ### "Great and easy to use product for small business invoicing. " April 9, 2018 5.0 Easy to use tool to invoice my clients. Pros I am using the free version and never had an issue with it. I've been using it for almost 10 years. The interface is clean and simple, and I love that I can track my projects using the computer and also on my phone with the timer feature. I don't do enough with my business to need to upgrade to a paid version but I would consider it if I went freelance full-time. Cons The invoice template is a little dated looking, but it doesn't bother me enough to figure out how to change that. Review Source VR Verified Reviewer Junior Data Analyst Utilities Used the software for: Less than 6 months ### "Finance calculation evaluation" October 2, 2018 4.0 Wonderful platform and really easy to manage all the customers. Very easy to create reports including tax reports. intuitive accounting functions that enables faster processing and opening multiple clients on the same page. Pros I liked the wide variety of features that the software provides including sending a quote to a client. Personalized invoices that can be sent to clients adds a good personal touch. It is really easy to get paid by your clients including the feature for late fees. It is also easy to calculate the expense of one's own business. Cons Some of the reporting functionalities can be improved. Minor glitches and bugs that is prevalent while moving from one page to another. Despite that it is a wonderful software for small businesses. Review Source Hamid B. Graduate Research Assistant Higher Education Used the software for: I used a free trial ### "Feedback on FreshBook" December 25, 2018 5.0 That would be great if there were some toy examples or dummy data that users who just want to try the software see how it works. Seeing the overall picture with the dummy data might help. With one click add the toy data and clear the data if users want to try their own data. Pros I like dashboard everything users need are there at one glance you can see it. Navigation was easy. The left panel is great! I like categories for spending and others, graphs for reports are really nice. The web version is fast, navigation is super fast. I liked the ads on google play. It could be better if you add the Dashboard as well. Cons Starting the application on the demo needed some works. The website asks for Name, Address, etc, I would like to suggest to make it as simple as possible. Users can fill their info later. Review Source VR Verified Reviewer System Engineer Used the software for: ### "lite and useful application" March 8, 2018 4.0 it can save time when dealing with your business accounting issues Pros easy to use interface, for what it does it do it well. very handy when traveling or on the go and you want create lines in real time without any delays. it comes very handy and easy especially in my opinion for these small businesses that don't have big fancy accounting departments Cons the current version lack some advanced features. in my opinion the price is a little bit high... there should be some other monitization process that can make it cheaper, maybe with addition of adds or something Review Source Henry D. IT Manager Computer Software Used the software for: Less than 6 months ### "FreshBooks administration" February 20, 2019 4.0 Is a good application for management the accounting of a small business and follow step bay step every expense. Pros Is a great application for follow expenses from all the company and the payments can be schedule to a big calendar. Cons The application have little bugs that can be solved in matter of days and the application don't have automatic deliver of invoice to another systems. Review Source BP Brady P. Used the software for: 1-2 years ### "Simple. Easy. Love it!" August 12, 2016 4.0 I used Freshbooks original for my contracting services. As I started moving into seasonal work and started another company in a different field, I continued to use Freshbooks for invoicing clients because it was so simple. Things are more complex now and I'm trying to find a solution that works for me but right now, my wife and I have 3 separate companies and so to get the best use of it, I need 3 accounts, which I don't have so it's been interesting trying to use a single account. We have a Hypnotherapy practice, a Performance Mentoring service, and a Group Coaching and Mastermind program. It's the two of us and a team of VA's. Pros Easy Customer support is epic Cons Doesn't work to combine multiple accounts or businesses Review Source VR Verified Reviewer Co-founder Insurance Used the software for: 2+ years ### "Automates invoicing so we no longer have to do it" May 10, 2018 5.0 Pros We have our invoicing set up in templates that automatically go out monthly and pull in all of the charges and expenses. It's a huge time saver. Cons The expense reporting is tedious when going through a large number of expenses. I'd love to see a table view that could quickly be updated instead of having to go through each expense one at a time. It's pretty but feels like form over function. Review Source MC Maria C. Administrative Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "FreshBooks offers great solution and is realiable" May 4, 2018 5.0 It is easy to use and user-friendly in mobile app. Pros FreshBooks can handle mutliple complex accounting projects and is know for its fast deliver response. The best thing about using FreshBook is that is is mobile user-friendly and access to use anywhere as long as there is wifi. Cons FreshBook could use a better reporting feature. Some automatic expenses do not work well. Reporting data cannot be opened in mobile, a feature that needs an update. Review Source MG Michelle G. Owner Marketing and Advertising Used the software for: 2+ years ### "Accounting Software designed with Small Business in mind" June 28, 2016 5.0 You don't need to be a rocket scientist to figure out the Freshbooks software and its mobile app lets you take payments and send invoices on the fly. Pros Expenses, invoicing, estimates, time tracking all in one location without the hassle. Cons As of right now I have nothing negative to say about Freshbooks. I love it! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.