# ChiroFusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ChiroFusion the right Chiropractic solution for you? Explore 589 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews --- ChiroFusion 4.7 (589) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ChiroFusion Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews AH April H Billing SpecialistHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “I enjoy how user friendly the system is and how you can view certain details from multiple areas in the software, such as when posting you can edit/view a patients insurance and case info and edit if needed without having to pull up the patients account and then go back to posting“ July 14, 2025 LB LaKia B Owner and ChiropractorHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “The HCFA1500 no longer prints off correctly due to my printer. When I first started using ChiroFusion I had no problem with the text being properly printed in the appropriate boxes.“ July 1, 2025 KF Kelly F Office ManagerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “It makes taking notes a breeze especially when it autofills after the initial follow-up so you only need to change things instead of retyping everything in.“ February 5, 2025 JC Jon C ChiropractorAlternative Medicine, 11 - 50 employeesUsed the software for: Less than 6 months. “Lack of ability to pull reports like number of soaps providers have signed during a given week, etc“ October 16, 2024 DP Dorin P Clinic DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “ChiroFusion is a robust, reliable EHR solution that continues to enhance our workflow and patient management.“ October 28, 2024 AZ Angela Z ReceptionistMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “The integration for the credit card payment system has a lot of issues that could be addressed.“ September 11, 2024 Nd Neal d ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “The best part was the speed of which to get this system up and running.“ October 1, 2025 SK Susan K Doctor of ChiropracticAlternative Medicine, 2 - 10 employeesUsed the software for: 1-2 years. “People do not like having to come up with so many emails.“ January 13, 2025 ## Showing most helpful reviews Showing 1-25 of 589 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David G. Technology Advisor Information Technology and Services Used the software for: 1-2 years ### "Chirofusion is great for small clinics" October 16, 2023 4.0 Pros Online access and notes are good. Billing and payments are also easy to use. Cons Scheduling for large clinics is not great Reason for choosing ChiroFusion Online Review Source Response from ChiroFusion December 12, 2023 Thank you for your positive review of ChiroFusion! We're thrilled to hear that our software is a great fit for small clinics like yours. It's fantastic to know that you find our online access and note-taking features to be beneficial for your practice. We're equally pleased to hear that our billing and payment functionalities have been easy for you to use. Making these aspects user-friendly is a priority for us, and your feedback confirms that we're on the right track. Your satisfaction is our top priority, and we're here to support you every step of the way. We're committed to continuously improving ChiroFusion to meet your needs and exceed your expectations. Thank you for choosing ChiroFusion, and we look forward to serving your clinic's needs for years to come! JH Jamie H. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Chirofusion - New User" April 9, 2025 5.0 For starting a new business it has been very helpful and I am looking forward to using the billing aspect of it. Pros I am a new user about two weeks in but I like the simplicity of the program and the monthly pricing options. I was able to implement it right away and the training provided only uncovered hidden ways to make things even simpler. Cons I haven't come across any major issues as of yet. I would say the only thing that is a hinderence is perhaps having to add the extras like electronic intake, online appointment scheduling and text reminders but for the price it is not bad. Alternatives considered [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing ChiroFusion Most appeared to be great quality and functional but were out of my price range as I am a startup, especially for up front fees and/or monthly payments. This one is right in my budget they had a $1 sign up first month free including 5 hours training and a monthly fee within my reach. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Started my own business, no longer employed by the owner of previous EHR. Review Source Response from ChiroFusion April 10, 2025 Hi Jamie, Thank you for taking the time to share your thoughts on ChiroFusion! We're thrilled to hear that you've found the program easy to implement and that the training has helped uncover even more ways to simplify your workflow. We understand how important it is to have a straightforward, cost-effective solution when starting a new business, and we're glad ChiroFusion has been able to meet your needs. We also appreciate your feedback regarding the add-ons like electronic intake, online scheduling, and text reminders. We're always striving to offer flexibility and value, and we're happy to know that, despite the additional options, you feel the price remains reasonable. We're excited for you to dive into the billing features, and we’re confident they will be a great addition to your practice. If you ever need any further assistance or have questions as you continue to use ChiroFusion, don't hesitate to reach out — we’re here to help! DH Dean H. Owner Medical Practice Used the software for: 2+ years ### "Most solid practice management" November 1, 2019 4.0 Pros The software is easy to use and does all aspects of your practice Cons Updates are few and far between. Promised features seem to never arrive. Review Source VA Víctor A. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best chiropractic all-inclusive system around" May 22, 2025 5.0 So far, it’s been great. Trainer has been kind and helpful getting our systems set up and we are very excited to fully integrate our practice. Pros Huge system with many facets that cover every end needed for a successful chiropractic clinic - regardless of size. Cons The push for using OpenEdge terminal. I can respect that this is the deal they have together but the need to upsell it is tiring. Alternatives considered [Chiro8000](https://www.capterra.com/p/80873/Chiro8000/) Reason for choosing ChiroFusion More inclusive features like scheduling, intake forms, text reminders. Cloud based storage and ease of using system with only an internet connection Switched from [Chiro8000](https://www.capterra.com/p/80873/Chiro8000/) has by far more products and features. Since it is web based we don’t have to worry about getting new software and moving data ourselves. Review Source Response from ChiroFusion May 23, 2025 Hi Victor, Thank you for the fantastic review and for choosing ChiroFusion to power your practice! We're thrilled to hear that you're finding the system comprehensive and that our training team has been a helpful partner during your setup. Your decision to switch from Chiro8000 and highlight the benefits of our cloud-based solution, built-in scheduling, intake forms, and text reminders truly means a lot to us. We also appreciate your candid feedback regarding the OpenEdge terminal. While we’ve integrated with OpenEdge to offer a seamless payment experience, we understand that flexibility matters. Your comments will be shared with our team as we continue refining our approach to ensure our clients never feel pressured—only supported. We’re excited to be part of your practice’s growth and look forward to continuing to support your success! The ChiroFusion Team KF Kelly F. Office Manager Medical Practice Used the software for: 2+ years ### "Amazing!!!" February 5, 2025 5.0 We have been using for about 2-3 years. It makes taking notes a breeze especially when it autofills after the initial follow-up so you only need to change things instead of retyping everything in. It makes billing easier as well by inputting all the information needed per carrier. We hev used a couple other programs in the past but we are very happy with ChiroFusion. Pros autofills the notes after the initial follow-up so you only need to make change as needed instead of retyping everything in. Billing is also super easy as al relevant infomation is already input for you. Their customer service is great also. Cons There are not really any cons. Maybe that I cannot open more then one window of ChrioFusion at a time? When I do the billing while working the front desk I cannot switch between the tabs but I was able to make a separate login for just billing and can sign into that one on another tab to help with this. I feel like this problem wouldn't affect most offices though. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) ChiroTouch was more expensive and more complicated to use. Review Source Response from ChiroFusion February 6, 2025 Kelly, Thank you so much for your thoughtful review! We’re thrilled to hear that ChiroFusion has been a helpful tool for you and your office over the past couple of years. It’s great to know that the autofill feature and ease of billing have made a significant difference in your workflow. We also appreciate your feedback about the multi-tab issue, and it’s fantastic that you found a workaround with the separate login for billing! We’ll certainly keep this in mind as we continue to improve the user experience. Thanks again for your support and for choosing ChiroFusion— we’re happy to have you with us! SK Susan K. Doctor of Chiropractic Alternative Medicine Used the software for: 1-2 years ### "Has increased our efficiency with detailed notes. " January 13, 2025 5.0 It is much easier to complete notes after being thorough in the initial exam. Pros It has made billing to insurance and creating details notes more efficient for our practice. Cons You can only use One email per account, when gets tricky with treating a lot patients kids. People do not like having to come up with so many emails. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Needed more efficiency for a higher patient load. Review Source Response from ChiroFusion January 14, 2025 Susan, Thank you for sharing your experience with ChiroFusion! We’re thrilled to hear that our software has improved your efficiency with billing and detailed notes, making it easier to manage your practice's workflow. Regarding your feedback about the one email per account requirement, we understand how this can be a challenge, especially when treating families. While this structure helps maintain accurate and secure patient records, we appreciate your suggestion and will share it with our development team as we continually look for ways to enhance the user experience. If you have any other suggestions or need assistance, please don’t hesitate to reach out to our support team. We’re here to help! DP Dorin P. Clinic Director Health, Wellness and Fitness Used the software for: 2+ years ### "ChiroFusion a very reliable EHR solution!" October 28, 2024 5.0 is a robust, reliable EHR solution that continues to enhance our workflow and patient management. Highly recommend it to any chiropractic office looking to streamline operations! Pros Workflow of the entire system, soap notes are easy to create and sign. Cons Ability to create fast narrative reports. Alternatives considered [PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Reason for choosing ChiroFusion Ease of use and proper workflow according to my practice needs Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) It became too expensive for what I was needing in my practice. Review Source Response from ChiroFusion November 6, 2024 Hi Dorin, Thank you for your thoughtful review! We're delighted to hear that ChiroFusion has enhanced your workflow and patient management. Our commitment to providing an affordable, reliable, and complete practice management solution specifically for chiropractors is a cornerstone of our service. ChiroFusion offers competitive pricing, with plans starting at $129 per month, providing essential features without the burden of high costs. Your decision to switch from ChiroTouch due to cost concerns resonates with many practitioners seeking a balance between functionality and affordability. We’re especially glad you find the system’s SOAP notes easy to create and sign, as simplifying documentation is a key focus for us. Our SOAP notes can be completed in under 30 seconds, allowing for quick and efficient documentation. While narrative reports do take a bit longer due to their complexity, they typically shouldn’t take more than 2-3 minutes to complete. Thank you for recommending Chiro LB LaKia B. Owner and Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Chiropractors Holy Grail!" July 1, 2025 5.0 Despite the HCFA1500 issue, my experience has been very pleasant. The few times I needed to contact support, they were always congenial and willing to go above and beyond to help me find a solution. Pros It is the chiropractors Holy Grail! The soap notes are detailed. The way it keeps up with stats so that you can view them however you choose is awesome. Cons The HCFA1500 no longer prints off correctly due to my printer. When I first started using I had no problem with the text being properly printed in the appropriate boxes. Review Source Response from ChiroFusion July 2, 2025 Lakia, Thank you so much for your thoughtful feedback! We're thrilled to hear that ChiroFusion has become such a valuable tool in your practice — especially with the detailed SOAP notes and flexible reporting features. We take pride in building software that supports chiropractors in streamlining their workflow and staying organized. Regarding the HCFA-1500 printing issue, this is often tied to a change in printer settings or driver updates, and our support team is always happy to help get it resolved quickly. We encourage you to reach out so we can walk through a quick adjustment to restore proper alignment. We truly appreciate your continued support and are glad to hear that your overall experience with ChiroFusion has been such a positive one. We're here for you anytime! The ChiroFusion Team AH April H. Billing Specialist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Chirofusion - top Chiropractic cloud EHR!" July 14, 2025 5.0 Pros I enjoy how user friendly the system is and how you can view certain details from multiple areas in the software, such as when posting you can edit/view a patients insurance and case info and edit if needed without having to pull up the patients account and then go back to posting Cons I have not encountered any cons yet, the system is great! I have worked with other Chiro software's and wish they had features that does. Review Source Response from ChiroFusion July 15, 2025 Hi April, Thank you so much for the glowing review and for taking the time to share your experience with ChiroFusion! We’re thrilled to hear that you find the system intuitive and efficient—especially the ability to access and update key patient details directly from multiple areas like posting. That’s exactly the kind of streamlined workflow we aim to deliver. It’s also incredibly validating to hear that, after working with other chiropractic software platforms, you find ChiroFusion to stand out with features others are missing. We’ll continue to innovate and enhance the platform so it stays that way. If you ever have feedback or ideas as you continue using the software, we’d love to hear them. Thanks again for your support and for being part of the ChiroFusion community! YG YADI G. Chiro Health, Wellness and Fitness Used the software for: Less than 6 months ### "Watch your business grow!" April 23, 2025 5.0 Very good system. Great experience and easy to set up. Pros The look is fresh and green. The font is good and easy to use. Cons I would like for it to keep track of all the appointments a patient was seen and for it to have easier dashboard so when you want to see how many times the client came in it would say or show 5 times or 6 times instead of you having to put notes in system to see the info. Review Source Response from ChiroFusion July 2, 2025 Yadi, Thank you for the great feedback! We're glad you're enjoying the clean look and user-friendly design of ChiroFusion — and we’re especially happy to hear that your setup experience was smooth and positive. We appreciate your suggestion regarding appointment tracking and dashboard enhancements. While that specific summary view isn’t currently built into the main dashboard, there are reporting options and workflows within the software that can track visit history more efficiently. Our support team would be happy to walk you through those options and hear more about how you'd ideally like to see that data displayed — your input helps shape future updates. Thanks again for being part of the ChiroFusion community! — The ChiroFusion Team TT Terry T. President Hospital & Health Care Used the software for: 2+ years ### "Nice EHR" November 9, 2019 4.0 The company seems pretty helpful and are better than most ehr company’s when it comes to training and ease of use. Pros The notes are really easy and that’s why I bought it and why we use it. Cons We haven’t used the billing side and I would like to if it had good tracking but frankly I’ve never even looked at it because I have a billing company. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroFusion They talked to me on the phone and made the software work for my practice. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) I couldn’t get anyone on the phone to help learn how to use it. It was probably the most frustrated I’ve ever been with a large purchase. We never even got one patient entered in the system with them. I’ve got friends who use it and have macros and I still couldn’t get anyone to call me back. Review Source NG Nancy G. Front Desk Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fast & Reliable " May 2, 2025 5.0 Pros Absolutely the best Software for Chiropract, so fast and reliable. Recommend 10/10! Definitely will be recommending. Cons Nothing to dislike! Everything is great :) I tried everything and did not find anything to dislike.. Review Source Response from ChiroFusion May 6, 2025 Hi Nancy, Thank you so much for your glowing review! We’re thrilled to hear that you find ChiroFusion fast, reliable, and worthy of a 10/10 recommendation. It means a lot to us that you’ve explored the system thoroughly and couldn’t find anything to dislike — that’s the standard we strive for! We truly appreciate your support and referrals. If there’s ever anything you need, our team is always here to help. Thanks again for being part of the ChiroFusion family! MD Melissa D. Doctor Medical Practice Used the software for: 2+ years ### "Health Clinic" October 2, 2024 5.0 Pros That their customer service is very efficient. Cons There is not much to unlike, I know that there are a few changes that are happening with the system. I just hope that some of the options that users have submitted can be incorporated into the system. Review Source Response from ChiroFusion October 8, 2024 Melissa, Thank you for your review and for highlighting our customer service! We're delighted to hear that you've found our support team efficient, as we're committed to providing the best experience for our users. We also appreciate your feedback regarding system updates and user suggestions. Our team continuously works on incorporating valuable input from our clients, and we encourage you to keep sharing your ideas with us. Your feedback is essential in helping us improve ChiroFusion to better serve practices like yours. We look forward to continuing to support your clinic! Best regards, The ChiroFusion Team MK Michael K. owner Medical Practice Used the software for: 2+ years ### "Chirofusion perfect for big or small office/cash practice so easy" September 10, 2024 5.0 very good overall simple to use with limited computer skills Pros simple and easy to use Updates are nice Cons Some of the updates for me aren't necessary Review Source Response from ChiroFusion September 11, 2024 Hi Michael, Thank you so much for taking the time to share your feedback! We're thrilled to hear that ChiroFusion is a great fit for your office, whether big or small, and that you find it simple and easy to use. We’re especially glad that our updates have been helpful, though we understand that not every update may be necessary for every practice. We appreciate your input on this and will continue working to ensure our updates benefit all of our users. If there's ever anything we can do to further improve your experience, don't hesitate to reach out! AW Angela W. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Worth it for small business oweners" June 9, 2024 4.0 Pros I've been using since 2018. The program is very easy to use. Any issues that arise are cleared up quickly by watching a short tutorial video in their extensive help library or a simple email to the support team. It's a basic program, easy to learn, easy to use. Cons It takes many steps to revert a check if an insurance company retracts money or the posting is incorrect. The patient ledger requested by many patients at year end is extremely confusing and not user friendly. Patients have no need to see a complete history of how one visit was paid. It needs to be simpler. Review Source Response from ChiroFusion June 12, 2024 Hi Angela. Thank you for sharing your experience with ChiroFusion! It's great to hear that you've found the program easy to use and that any issues are quickly resolved through their tutorial videos or support team. Your feedback highlights the importance of a user-friendly interface and accessible support, which are crucial for any software. We appreciate your input! VR Verified Reviewer Owner - Chiropractor Used the software for: Less than 6 months ### "first week of using the software, and haven't done my 4 training sessions yet so far so good" February 17, 2018 5.0 Great price for what you get and was up and running quickly. Pros I like that the software is relatively easy to use. Once you get to know the flow, its pretty easy. I love that it is web based, so I can access it from anywhere. The overall look of the pages are very good and clear. I have written support a few times as I was trying to figure things out and they always respond super quick and have been very helpful. I also love that your help section has tons of information on it. So far very happy with the software. Cons I have a few things that are a little bothersome as i'm learning to use the app that I would love to change, but are not deal breakers. hoping that in time as updates go out these things will get changed. I don't like how some pages you need to save before you click to the next, while other pages save automatically. I find that if im in a hurry I will put in all my findings and compete the longest form of a encounter and click the next tab forgetting that that page in particular needs to be saved manually. I wish I had more flexibility with the text message reminders to change what gets sent out. I also would love if the online intakes would work with cell phones, as about half of my patients try to open the email on their phone and then give up when it doesn't work. I also have occasional issues where either the site times out, or the connection gets bogged down and things freeze up on me, but this hasn't been too bad yet. my last complaint is I wish the scheduling area was a little more clear. Depending on how you click the name will either bring up that appointment or send you the patients profile, which is a huge pain if you click it wrong. If there was a icon or something that told you were or how to click on the name it would be helpful Overall I do really like the software, there are just tweaks you have to learn and once you do its easy going, but having a busy week and learning the software at the same time got a little cumbersome. Review Source Response from ChiroFusion February 27, 2018 Hi Doc, Thanks for your feedback! We do have a near future update coming for the scheduler and specific to what you have mentioned. You will be pleased with the update :) We also will take your feedback back to our team for the auto-save aspect in reporting. As for the Text reminders, these are industry standard and common format. We will pass along your feedback for intakes, as currently they are designed to work with any computer/tablet. We will also have someone reach out to you regarding your issue with speed. We do not have any reported issues with our server speeds and are hosted on Microsoft Azure. Our average page loading time is 1.6 to 2.2 seconds on average. There may be something related to your internet or system and we'd be happy to help you figure it out :) MM Marcy M. President Professional Training & Coaching Used the software for: 2+ years ### "Top Tier software with ultra top tier support!!!" May 25, 2023 5.0 I am solving billing and collections issues my clients having by using the software as a third party billing company and now wanting to engage more and more with clients who only use this Software! Pros The support staff at is always willing to go above and beyond to help our clients or us to learn how to use Fusion more effectively!!! They are on top of their game! Cons There is nothing to like least about the software I have been in business 20 years as a chiropractic billing company looking for a software like this!!! Review Source KD Kamie D. Front Desk Staff Hospital & Health Care Used the software for: Less than 6 months ### "ChiroFusion is great" May 9, 2024 5.0 Overall, has been great to work with. The customer support was phenomenal. Pros is super user friendly. It's really streamlined so you don't have to click 100 times to get to the page your looking for. You can access patient info from any page your working on. Cons I really dislike how multiple patients can't use the same email. Review Source Response from ChiroFusion August 23, 2024 Kamie, Thank you for your thoughtful review! We're thrilled to hear that you've found ChiroFusion to be user-friendly and efficient, especially compared to your previous software. Streamlining your workflow and making patient information easily accessible are top priorities for us, so it's great to know we're hitting the mark. We're also pleased that our customer support has been able to assist you effectively. We appreciate your feedback regarding the email address limitation. We're always looking for ways to improve, and your input helps us better understand our users' needs. If you have any other suggestions or need further assistance, we're here to help! SP Saman P. Provider Health, Wellness and Fitness Used the software for: 1-2 years ### "Great EHR but extremely poor support " March 17, 2022 2.0 Overall my experience was great until I had one major issue and asked to speak with someone from management and refused to speak with me. When I am spending $2500 a year and have an issue, the least they could do is to speak with me, admit there was an issue, apologize about it and work on it so that it does not happen again instead of just saying it was not major issue and most issues are resolved in a 24 hour period (Jessica B). Sadly, I will be switching if I do not hear back from them. Pros Great software for solo practice, very user friendly and cloud based which makes it user friendly. The options to integrate are all great but ofcourse they do add up in cost. Cons By far the worst customer service when it comes technical issues. For the last 6 months, we have had 8 incidents where the online scheduler had stopped working. In most cases it was resolved immediately but on two ocassionas it was down for almost 3 days which meant none of our patients could schedule an appointment and we had no clue it was down. When asking what was the issue, they respond with "we will investigate and get back to you" and they never do. Trying to speak with someone is impossible. They will not speal with you over the phone unless you pay $15 one time to just speak with someone. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Review Source LS Lisa S. Dc Health, Wellness and Fitness Used the software for: 2+ years ### "Very happy customer!" October 31, 2019 5.0 My experience has been exceptional… The price is very reasonable, we used support for the first few months and it was very very prompt with all her questions, great tutorials whenever we need to learn something new, love that our patients can get a text reminder that is huge! And overall the fact that it is cloud-based and quick in the office setting makes it very convenient and practical for us. Was an excellent choice. Highly recommend! Pros I love that it is cloud-based. I can check on appointments at home, change the schedule, work on a file. My office manager takes the phones with her on our day off and continues to schedule people from home. Also has a very user friendly interface very quick to do a patient soap notes after their visit with the upgrades of integrated Cons Not much for con! Would be nice to have the report section a little more extensive, but I think that is in the works in a future upgrade. Reason for choosing ChiroFusion I considered Cairo touch because I had used it in the pastThe alternative is a very good piece of software but extremely expensive and I wasn’t willing to pay that price Review Source BM Brett M. Owner Medical Practice Used the software for: Less than 6 months ### "I've just started using it. Overall it appears to be a nice program. There are some issues thought." June 3, 2018 4.0 An electronic EHR from paper. Ease of use for what is there. Bring able to track patient records, files and billing. Bring able to access it anywhere. Overall I think it's better than many programs out there but it is close to being a very nice program. Pros The ease of using the billing and electronic claim submission. The patient dashboard is nice. The initial exam is fairly thorough and easy to go through. Cons I don't like the font size and how spread out the patient note is. I would like a soap note to be on one page when printed out. A new patient exam should fit on 1 to 1.5 pages. All the info included on an exam can fit on it. I don't like the extra explanation of every Ortho exam. Takes up too much space and causes extra pages for printing. Changing a CPT or diagnosis code is not an easy process in case you made a mistake and need to change it. Having to go back into the note to change a charge, then back to billing in a pain. The patient search function on the main page pops up the patient, but you cannot access that patient from the basic search. I need to enter a blank search to bring up the advanced search to get a patient up. A patient master list would be a nice option. I have an additional provider at my clinic and the additional fee was not advertised when I signed up, That is misleading when you say you can add as many users as needed, not mentioning additional fees for additional providers. I would like to be able to click on a patient on the schedule and open their note/info. A optional USB card scanner for credit card auto integration would be nice. Review Source Response from ChiroFusion June 5, 2018 Hi Brett, thank you for taking the time to provide us with your feedback! Looking over your review it sounds like you could use some TLC. It looks like you have not taken advantage of any of the training we offer? We have tried to reach out a few times and we strongly urge all new users to take advantage of our one-on-one training as it will demystify all the aches and pains you have outlined. The system has the ability to do all that you've mentioned and more and all you need is a guiding hand and some simple training. We will reach out again this week, please try and find time to train on the system with one of our stellar specialists that most clients rave about :) Timothy S. Owner Hospital & Health Care Used the software for: 6-12 months ### "Totally Satisfied With ChiroFusion - easy to use with excellent support." June 30, 2016 5.0 Melinda, Thank you so much for assisting me today with some issues I had using . Not only did you answer my emails proptly, you also called at the time you stated you would. Your effortless guide through the CF system shows me that you have done everything to understand that program completely and convey it to me------not my experience with other software companies. This is only my second time contacting ChiroFusion (Maria and yourself) and both times my questions have been fully answered with no hesitation or "guess work". Thanks for giving me another reason to tell other Chiro's why I like your system so much. Sincerely, Timothy J. Sciullo, D.C. Pros Once you get past the learning curve it becomes very easy to use. I like being able to operate my entire office management from my tablet or phone. Support is speedy and well trained on how the system operates. The updates are frequent and seem to address areas to add speed and ease of use that is not an additional cost. Cons Pre-populated insurance companies, Referral sheets with Demographic+Insurance+Type of Request to send to imaging or MD offices. Nothing really that I dislike about the system, just a few things I hope to see added with future updates. Review Source DG David G. President Medical Practice Used the software for: 2+ years ### "Happy Chirofusion User" January 3, 2022 5.0 helps my office run smoothly everyday Pros Very easy to use; the ability to pick and choose features that you may or may not use and only pay for those you use. Cons Once in a while the billing area runs slowly Reason for choosing ChiroFusion I switched to before chirotouch was available in a web based version. I do not want to maintain servers. I am happy with the product. Review Source JD John D. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "ChiroFusion Nails It" January 29, 2024 5.0 Truly enjoyed the training and use of the software. It was intuitive to learn and they are constantly updating the software at no extra charge. Customer service is excellent! Pros Love the ease of using and the customer service. Cons Not much to dislike! I am pretty happy with all the functions and ability to print super bills. Review Source MW Matthew W. President Alternative Medicine Used the software for: 1-2 years ### "Affordable " March 16, 2024 5.0 Pros The ease of use and ability to generate notes quickly Cons I can't compare against other EMR software since this is my first one, I have not seen a dounside to it yet. Review Source Response from ChiroFusion April 9, 2024 Matthew, Thank you for the glowing 5-star review! We're delighted to hear that you find our platform easy to use and efficient for generating notes. Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you ever need any assistance or have further feedback, please don't hesitate to reach out. We appreciate your support! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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