---
title: "ChiroFusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is ChiroFusion the right Chiropractic solution for you? Explore 590 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-10"
---

ChiroFusion

4.7 (590)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 10th, 2026

# Reviews of ChiroFusion

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

AH

April H

Billing SpecialistHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months.

“I enjoy how user friendly the system is and how you can view certain details from multiple areas in the software, such as when posting you can edit/view a patients insurance and case info and edit if needed without having to pull up the patients account and then go back to posting“

July 14, 2025

CA

Cathy A

OwnerMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months.

“I need clearer direction in the claims rejection area and do not find that to be the case.“

June 22, 2026

CA

Cathy A

OwnerMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months.

“As a very experienced user, I rely on interaction via chat or rapid email responses.“

June 22, 2026

LB

LaKia B

Owner and ChiropractorHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“The HCFA1500 no longer prints off correctly due to my printer. When I first started using ChiroFusion I had no problem with the text being properly printed in the appropriate boxes.“

July 1, 2025

KF

Kelly F

Office ManagerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“It makes taking notes a breeze especially when it autofills after the initial follow-up so you only need to change things instead of retyping everything in.“

February 5, 2025

JC

Jon C

ChiropractorAlternative Medicine, 11 - 50 employeesUsed the software for: Less than 6 months.

“Lack of ability to pull reports like number of soaps providers have signed during a given week, etc“

October 16, 2024

DP

Dorin P

Clinic DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“ChiroFusion is a robust, reliable EHR solution that continues to enhance our workflow and patient management.“

October 28, 2024

SK

Susan K

Doctor of ChiropracticAlternative Medicine, 2 - 10 employeesUsed the software for: 1-2 years.

“People do not like having to come up with so many emails.“

January 13, 2025

## Showing most helpful reviews

Showing 1-25 of 590 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David G.  
Technology Advisor  
Information Technology and Services  
Used the software for: 1-2 years

### "Chirofusion is great for small clinics"

October 16, 2023

4.0

Pros

Online access and notes are good. Billing and payments are also easy to use.

Cons

Scheduling for large clinics is not great

Reason for choosing ChiroFusion

Online

Review Source

Response from ChiroFusion

December 12, 2023

Thank you for your positive review of ChiroFusion! We're thrilled to hear that our software is a great fit for small clinics like yours. It's fantastic to know that you find our online access and note-taking features to be beneficial for your practice. We're equally pleased to hear that our billing and payment functionalities have been easy for you to use. Making these aspects user-friendly is a priority for us, and your feedback confirms that we're on the right track. Your satisfaction is our top priority, and we're here to support you every step of the way. We're committed to continuously improving ChiroFusion to meet your needs and exceed your expectations. Thank you for choosing ChiroFusion, and we look forward to serving your clinic's needs for years to come!

JH

Jamie H.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Chirofusion - New User"

April 9, 2025

5.0

For starting a new business it has been very helpful and I am looking forward to using the billing aspect of it.

Pros

I am a new user about two weeks in but I like the simplicity of the program and the monthly pricing options. I was able to implement it right away and the training provided only uncovered hidden ways to make things even simpler.

Cons

I haven't come across any major issues as of yet. I would say the only thing that is a hinderence is perhaps having to add the extras like electronic intake, online appointment scheduling and text reminders but for the price it is not bad.

Alternatives considered

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing ChiroFusion

Most appeared to be great quality and functional but were out of my price range as I am a startup, especially for up front fees and/or monthly payments. This one is right in my budget they had a $1 sign up first month free including 5 hours training and a monthly fee within my reach.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Started my own business, no longer employed by the owner of previous EHR.

Review Source

Response from ChiroFusion

April 10, 2025

Hi Jamie, Thank you for taking the time to share your thoughts on ChiroFusion! We're thrilled to hear that you've found the program easy to implement and that the training has helped uncover even more ways to simplify your workflow. We understand how important it is to have a straightforward, cost-effective solution when starting a new business, and we're glad ChiroFusion has been able to meet your needs. We also appreciate your feedback regarding the add-ons like electronic intake, online scheduling, and text reminders. We're always striving to offer flexibility and value, and we're happy to know that, despite the additional options, you feel the price remains reasonable. We're excited for you to dive into the billing features, and we’re confident they will be a great addition to your practice. If you ever need any further assistance or have questions as you continue to use ChiroFusion, don't hesitate to reach out — we’re here to help!

DH

Dean H.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Most solid practice management"

November 1, 2019

4.0

Pros

The software is easy to use and does all aspects of your practice

Cons

Updates are few and far between. Promised features seem to never arrive.

Review Source

RN

Robyn N.  
Billing Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "ChiroFusion was a wise switch!"

May 2, 2025

5.0

Our Chiro practice migrated to ChiroFusion in 2024. The initial set-up and start went quite smoothly. The streamlined scheduling format, flow from practitioner to billing and ease EOB/ERA application has increased our productivity. We would definitely recommend their product!

Pros

Our patients love the text reminder function as well as the ability to one-click email receipts from the payment screen.

Cons

There truly isn't much to mention. The systems desire to refresh to the top of the screen while approving charges is a bit annoying.

Switched from

[EHR Solutions](https://www.capterra.com/p/252631/EHR-Solutions/)

Our existing clinical software was being discontinued so we decided to move to ChiroFusion so the clinical and billing would be in one product.

Review Source

Response from ChiroFusion

May 5, 2025

Hi Robyn, Thank you for the thoughtful and detailed review! We're thrilled to hear that switching to ChiroFusion has been a wise decision for your practice and that your patients are enjoying the convenience of features like text reminders and emailed receipts. We appreciate your feedback about the screen refreshing behavior during charge approvals—this is valuable insight, and we'll be sure to pass it along to our development team for consideration in future updates. It's great to know that our streamlined scheduling, billing flow, and ERA/EOB tools have helped boost your productivity. We’re honored to support your practice and truly grateful for your recommendation! The ChiroFusion Team

VA

Víctor A.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best chiropractic all-inclusive system around"

May 22, 2025

5.0

So far, it’s been great. Trainer has been kind and helpful getting our systems set up and we are very excited to fully integrate our practice.

Pros

Huge system with many facets that cover every end needed for a successful chiropractic clinic - regardless of size.

Cons

The push for using OpenEdge terminal. I can respect that this is the deal they have together but the need to upsell it is tiring.

Alternatives considered

[Chiro8000](https://www.capterra.com/p/80873/Chiro8000/)

Reason for choosing ChiroFusion

More inclusive features like scheduling, intake forms, text reminders. Cloud based storage and ease of using system with only an internet connection

Switched from

[Chiro8000](https://www.capterra.com/p/80873/Chiro8000/)

Chirofusion has by far more products and features. Since it is web based we don’t have to worry about getting new software and moving data ourselves.

Review Source

Response from ChiroFusion

May 23, 2025

Hi Victor, Thank you for the fantastic review and for choosing ChiroFusion to power your practice! We're thrilled to hear that you're finding the system comprehensive and that our training team has been a helpful partner during your setup. Your decision to switch from Chiro8000 and highlight the benefits of our cloud-based solution, built-in scheduling, intake forms, and text reminders truly means a lot to us. We also appreciate your candid feedback regarding the OpenEdge terminal. While we’ve integrated with OpenEdge to offer a seamless payment experience, we understand that flexibility matters. Your comments will be shared with our team as we continue refining our approach to ensure our clients never feel pressured—only supported. We’re excited to be part of your practice’s growth and look forward to continuing to support your success! The ChiroFusion Team

KF

Kelly F.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Amazing!!!"

February 5, 2025

5.0

We have been using ChiroFusion for about 2-3 years. It makes taking notes a breeze especially when it autofills after the initial follow-up so you only need to change things instead of retyping everything in. It makes billing easier as well by inputting all the information needed per carrier. We hev used a couple other programs in the past but we are very happy with ChiroFusion.

Pros

ChiroFusion autofills the notes after the initial follow-up so you only need to make change as needed instead of retyping everything in. Billing is also super easy as al relevant infomation is already input for you. Their customer service is great also.

Cons

There are not really any cons. Maybe that I cannot open more then one window of ChrioFusion at a time? When I do the billing while working the front desk I cannot switch between the tabs but I was able to make a separate login for just billing and can sign into that one on another tab to help with this. I feel like this problem wouldn't affect most offices though.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

ChiroTouch was more expensive and more complicated to use.

Review Source

Response from ChiroFusion

February 6, 2025

Kelly, Thank you so much for your thoughtful review! We’re thrilled to hear that ChiroFusion has been a helpful tool for you and your office over the past couple of years. It’s great to know that the autofill feature and ease of billing have made a significant difference in your workflow. We also appreciate your feedback about the multi-tab issue, and it’s fantastic that you found a workaround with the separate login for billing! We’ll certainly keep this in mind as we continue to improve the user experience. Thanks again for your support and for choosing ChiroFusion— we’re happy to have you with us!

SK

Susan K.  
Doctor of Chiropractic  
Alternative Medicine  
Used the software for: 1-2 years

### "Has increased our efficiency with detailed notes. "

January 13, 2025

5.0

It is much easier to complete notes after being thorough in the initial exam.

Pros

It has made billing to insurance and creating details notes more efficient for our practice.

Cons

You can only use One email per account, when gets tricky with treating a lot patients kids. People do not like having to come up with so many emails.

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Needed more efficiency for a higher patient load.

Review Source

Response from ChiroFusion

January 14, 2025

Susan, Thank you for sharing your experience with ChiroFusion! We’re thrilled to hear that our software has improved your efficiency with billing and detailed notes, making it easier to manage your practice's workflow. Regarding your feedback about the one email per account requirement, we understand how this can be a challenge, especially when treating families. While this structure helps maintain accurate and secure patient records, we appreciate your suggestion and will share it with our development team as we continually look for ways to enhance the user experience. If you have any other suggestions or need assistance, please don’t hesitate to reach out to our support team. We’re here to help!

DP

Dorin P.  
Clinic Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ChiroFusion a very reliable EHR solution!"

October 28, 2024

5.0

ChiroFusion is a robust, reliable EHR solution that continues to enhance our workflow and patient management. Highly recommend it to any chiropractic office looking to streamline operations!

Pros

Workflow of the entire system, soap notes are easy to create and sign.

Cons

Ability to create fast narrative reports.

Alternatives considered

[PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)

Reason for choosing ChiroFusion

Ease of use and proper workflow according to my practice needs

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

It became too expensive for what I was needing in my practice.

Review Source

Response from ChiroFusion

November 6, 2024

Hi Dorin, Thank you for your thoughtful review! We're delighted to hear that ChiroFusion has enhanced your workflow and patient management. Our commitment to providing an affordable, reliable, and complete practice management solution specifically for chiropractors is a cornerstone of our service. ChiroFusion offers competitive pricing, with plans starting at $129 per month, providing essential features without the burden of high costs. Your decision to switch from ChiroTouch due to cost concerns resonates with many practitioners seeking a balance between functionality and affordability. We’re especially glad you find the system’s SOAP notes easy to create and sign, as simplifying documentation is a key focus for us. Our SOAP notes can be completed in under 30 seconds, allowing for quick and efficient documentation. While narrative reports do take a bit longer due to their complexity, they typically shouldn’t take more than 2-3 minutes to complete. Thank you for recommending Chiro

SG

Scott G.  
Chiropractor  
Hospital & Health Care  
Used the software for: 2+ years

### "Highly Recommend"

September 12, 2024

5.0

Great, we have enjoyed the ChiroFusion experience immensely. Customer service has been wonderful and the help pages we can access answer the vast majority of questions we have.

Pros

Ease of use, different customizable settings, help pages are wonderful.

Cons

Staff complains at time about having to do a lot of clicking in order to get to desired areas. This has gotten much better over time though.

Review Source

Response from ChiroFusion

October 8, 2024

Scott, thank you for your glowing review and for recommending ChiroFusion! We're thrilled to hear that you've enjoyed the ease of use, customizable settings, and our help pages. Our team works hard to ensure that your experience is as seamless as possible, so it's great to know our customer service has been a valuable resource for you. We appreciate your feedback on the clicking process and are glad you've noticed improvements over time. We're continuously refining the user interface to make it even more efficient, and feedback like yours helps us focus on what matters most to our users. We're proud to have helped streamline both your documentation and scheduling, and we look forward to continuing to support your practice in the future. Best regards, The ChiroFusion Team

LB

LaKia B.  
Owner and Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Chiropractors Holy Grail!"

July 1, 2025

5.0

Despite the HCFA1500 issue, my experience has been very pleasant. The few times I needed to contact support, they were always congenial and willing to go above and beyond to help me find a solution.

Pros

It is the chiropractors Holy Grail! The soap notes are detailed. The way it keeps up with stats so that you can view them however you choose is awesome.

Cons

The HCFA1500 no longer prints off correctly due to my printer. When I first started using ChiroFusion I had no problem with the text being properly printed in the appropriate boxes.

Review Source

Response from ChiroFusion

July 2, 2025

Lakia, Thank you so much for your thoughtful feedback! We're thrilled to hear that ChiroFusion has become such a valuable tool in your practice — especially with the detailed SOAP notes and flexible reporting features. We take pride in building software that supports chiropractors in streamlining their workflow and staying organized. Regarding the HCFA-1500 printing issue, this is often tied to a change in printer settings or driver updates, and our support team is always happy to help get it resolved quickly. We encourage you to reach out so we can walk through a quick adjustment to restore proper alignment. We truly appreciate your continued support and are glad to hear that your overall experience with ChiroFusion has been such a positive one. We're here for you anytime! The ChiroFusion Team

TT

Terry T.  
President  
Hospital & Health Care  
Used the software for: 2+ years

### "Nice EHR"

November 9, 2019

4.0

The company seems pretty helpful and are better than most ehr company’s when it comes to training and ease of use.

Pros

The notes are really easy and that’s why I bought it and why we use it.

Cons

We haven’t used the billing side and I would like to if it had good tracking but frankly I’ve never even looked at it because I have a billing company.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing ChiroFusion

They talked to me on the phone and made the software work for my practice.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

I couldn’t get anyone on the phone to help learn how to use it. It was probably the most frustrated I’ve ever been with a large purchase. We never even got one patient entered in the system with them. I’ve got friends who use it and have macros and I still couldn’t get anyone to call me back.

Review Source

YG

YADI G.  
Chiro  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Watch your business grow!"

April 23, 2025

5.0

Very good system. Great experience and easy to set up.

Pros

The look is fresh and green. The font is good and easy to use.

Cons

I would like for it to keep track of all the appointments a patient was seen and for it to have easier dashboard so when you want to see how many times the client came in it would say or show 5 times or 6 times instead of you having to put notes in system to see the info.

Review Source

Response from ChiroFusion

July 2, 2025

Yadi, Thank you for the great feedback! We're glad you're enjoying the clean look and user-friendly design of ChiroFusion — and we’re especially happy to hear that your setup experience was smooth and positive. We appreciate your suggestion regarding appointment tracking and dashboard enhancements. While that specific summary view isn’t currently built into the main dashboard, there are reporting options and workflows within the software that can track visit history more efficiently. Our support team would be happy to walk you through those options and hear more about how you'd ideally like to see that data displayed — your input helps shape future updates. Thanks again for being part of the ChiroFusion community! — The ChiroFusion Team

DC

Dan C.  
Chiropractor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great program for my office"

January 29, 2025

5.0

The experience has been very good. My trainer \[sensitive content hidden\] was excellent and helped me understand the program.

Pros

The ability to do so many office procedures on one platform.

Cons

Like any software, it takes time to learn

Review Source

Response from ChiroFusion

January 30, 2025

Dan, Thank you for your great review! We're thrilled to hear that ChiroFusion has been a valuable tool for your office and that you're making the most of its features. We understand that learning new software takes time, and we’re glad our training team was able to support you through the process. If you ever have any questions or need further assistance, we're always here to help. Wishing you continued success with ChiroFusion!

DC

Daniel C.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ChiroFusion has been the best decision our practice ever made!"

April 9, 2019

5.0

Working with ChiroFusion has been a positive experience overall. The software has been a solid system, allowing us to operate effectively on a daily basis and focus on growing our practice. Overall, the system has been a great fit for us. The price point, with the clearinghouse integrated, is unbeatable. This solution has been long overdue for chiropractors - thank you!!!

Pros

First off, I can't thank the folks at ChiroFusion enough for understanding how to make a simple, affordable and user friendly EHR. I’ve used numerous systems in the past and will say this software is in a league of its own. The software is web-based and can run on any platform including Windows and Mac. This flexibility is important for us as we use a mix of Mac and PCs in the office and work remotely from home at times. The workflow is intuitive and extremely easy to navigate for everyone in the office. We were up and running within a week with zero setup required on our end. The online scheduling feature with integrated intake forms has been a game changer for us. Our patients can schedule appointments with our office 24/7 from their mobile device and all paperwork can be completed online before the appointment. The reporting component produces detailed notes in under a minute that are clear and professional in appearance. The integrated clearinghouse also saves time and money. Claims can be uploaded to Office Ally at the end of the day with one click and claim status reports are provided within a few minutes. Our previous software required us to export our claim files from the system, then upload them to a clearinghouse that was charging us close to $120/month to submit claims. The last thing I want to mention is support. ChiroFusion's support team is always available and quick to get back to us whenever we have a question.

Cons

I'm truly happy and can’t really think of any cons at this time. The staff are always responsive to our requests for improvements and welcome our feedback. It would be great at some point in the future to include electronic eligibility verification in the insurance component of the software.

Review Source

Response from ChiroFusion

April 29, 2019

Daniel, you have broken the internet with this review! WE LOVE YOU! We can't explain how much clients like yourself make us truly love what we do!!! THANK YOU, THANK YOU, THANK YOU! Did we mention how much you rock? Just sayin... :)

AZ

Angela Z.  
Receptionist  
Medical Practice  
Used the software for: 2+ years

### "Overall good system"

September 11, 2024

4.0

Chirofusion has been a good overall choice for our practice. We are able to submit recommendations on issues/features that do not work properly.

Pros

Server based system. Decent customer service.

Cons

Not enough reports or customizable reports. The integration for the credit card payment system has a lot of issues that could be addressed.

Review Source

Response from ChiroFusion

September 12, 2024

Hi Angela, Thank you for sharing your experience with ChiroFusion, and we're happy to hear that our system has been a good overall choice for your practice. Regarding the credit card integration, we haven’t received any prior complaints about the issues you mentioned, so your feedback is invaluable in helping us ensure everything works smoothly. It would be really helpful if you could provide more details about the specific challenges you’ve faced, as this will allow us to address them more effectively. Our integration is designed to make it simple to take credit card payments and automatically post them to patient accounts. It also allows you to set up monthly memberships with auto-debits and offers the convenience of online bill payments for your patients. We're committed to ensuring that this feature works seamlessly for you. Thank you again for your feedback, and we encourage you to reach out if you need further assistance or have additional suggestions!

MM

Marcy M.  
President  
Professional Training & Coaching  
Used the software for: 2+ years

### "Top Tier software with ultra top tier support!!!"

May 25, 2023

5.0

I am solving billing and collections issues my clients having by using the software as a third party billing company and now wanting to engage more and more with clients who only use this Software!

Pros

The support staff at ChiroFusion is always willing to go above and beyond to help our clients or us to learn how to use Fusion more effectively!!! They are on top of their game!

Cons

There is nothing to like least about the software I have been in business 20 years as a chiropractic billing company looking for a software like this!!!

Review Source

SC

Susan C.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My EHR of choice after 26 years in practice."

April 5, 2024

5.0

Pros

I like that it was an easy transition and affordable.

Cons

At the time I switched my biller had a bit of a learning curve.

Review Source

Response from ChiroFusion

August 23, 2024

Susan, Thank you so much for your wonderful review! We're honored to be your EHR of choice after 26 years in practice. It's fantastic to hear that the transition from your previous software was smooth and that you find ChiroFusion both easy to use and affordable. Your experience and satisfaction mean the world to us. We're committed to continuing to meet your needs, so if you ever have any questions or feedback, we’re just a call or click away.

DL

Darryl L.  
Chiropractor, owner  
Medical Practice  
Used the software for: 2+ years

### "Chiro fusion review"

August 20, 2024

5.0

I have used chiro fusion for many years and have always been happy

Pros

I how easy it is to use and the quick response to any concerns or questions h

Cons

I have no complaints with chiro fusion and the service they provide

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing ChiroFusion

i understood it better and had good support

Review Source

Response from ChiroFusion

August 23, 2024

Darryl, thank you so much for your kind words! We're thrilled to hear that you've found ChiroFusion easy to use and that our support team has been responsive to your needs. It's wonderful to know that you've been with us for many years and that you've had such a positive experience. We truly value your loyalty and look forward to continuing to support you and your practice. If you ever need anything, don't hesitate to reach out!

MD

Melissa D.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Health Clinic"

October 2, 2024

5.0

Pros

That their customer service is very efficient.

Cons

There is not much to unlike, I know that there are a few changes that are happening with the system. I just hope that some of the options that users have submitted can be incorporated into the system.

Review Source

Response from ChiroFusion

October 8, 2024

Melissa, Thank you for your review and for highlighting our customer service! We're delighted to hear that you've found our support team efficient, as we're committed to providing the best experience for our users. We also appreciate your feedback regarding system updates and user suggestions. Our team continuously works on incorporating valuable input from our clients, and we encourage you to keep sharing your ideas with us. Your feedback is essential in helping us improve ChiroFusion to better serve practices like yours. We look forward to continuing to support your clinic! Best regards, The ChiroFusion Team

TS

Tracy S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Satisfied customer"

January 3, 2022

4.0

Very good

Pros

Integrates easily with clearinghouse, allows for endless macros templates, and has some added features on back end for billing that work well like emailing statements and mailmystatement services. Has excellent customer service, they reach out very fast to fix problems. You can suggest changes and there is an entire board of them, many get implemented if enough people 'vote' for them or if the admins seem to think its a very logical suggestion they'll add it quickly.

Cons

Like any software, you will have to figure out how to best integrate with what you do and your workflow. There isn't a single software out there that allows you to plug and play and magically does everything perfect, or at least I've yet to encounter one. What you put into up front efforts with training and problem solving with your flow will pay off exponentially. 3.5 years in now and we spend VERY LITTLE time every day (minutes..) doing routine admin things that used to take hours to do with staff with previous systems / workflows. Notes are a breeze...and very accurate.

Review Source

BM

Brett M.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "I've just started using it. Overall it appears to be a nice program. There are some issues thought."

June 3, 2018

4.0

An electronic EHR from paper. Ease of use for what is there. Bring able to track patient records, files and billing. Bring able to access it anywhere. Overall I think it's better than many programs out there but it is close to being a very nice program.

Pros

The ease of using the billing and electronic claim submission. The patient dashboard is nice. The initial exam is fairly thorough and easy to go through.

Cons

I don't like the font size and how spread out the patient note is. I would like a soap note to be on one page when printed out. A new patient exam should fit on 1 to 1.5 pages. All the info included on an exam can fit on it. I don't like the extra explanation of every Ortho exam. Takes up too much space and causes extra pages for printing. Changing a CPT or diagnosis code is not an easy process in case you made a mistake and need to change it. Having to go back into the note to change a charge, then back to billing in a pain. The patient search function on the main page pops up the patient, but you cannot access that patient from the basic search. I need to enter a blank search to bring up the advanced search to get a patient up. A patient master list would be a nice option. I have an additional provider at my clinic and the additional fee was not advertised when I signed up, That is misleading when you say you can add as many users as needed, not mentioning additional fees for additional providers. I would like to be able to click on a patient on the schedule and open their note/info. A optional USB card scanner for credit card auto integration would be nice.

Review Source

Response from ChiroFusion

June 5, 2018

Hi Brett, thank you for taking the time to provide us with your feedback! Looking over your review it sounds like you could use some TLC. It looks like you have not taken advantage of any of the training we offer? We have tried to reach out a few times and we strongly urge all new users to take advantage of our one-on-one training as it will demystify all the aches and pains you have outlined. The system has the ability to do all that you've mentioned and more and all you need is a guiding hand and some simple training. We will reach out again this week, please try and find time to train on the system with one of our stellar specialists that most clients rave about :)

Timothy S.  
Owner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Totally Satisfied With ChiroFusion - easy to use with excellent support."

June 30, 2016

5.0

Melinda, Thank you so much for assisting me today with some issues I had using ChiroFusion. Not only did you answer my emails proptly, you also called at the time you stated you would. Your effortless guide through the CF system shows me that you have done everything to understand that program completely and convey it to me------not my experience with other software companies. This is only my second time contacting ChiroFusion (Maria and yourself) and both times my questions have been fully answered with no hesitation or "guess work". Thanks for giving me another reason to tell other Chiro's why I like your system so much. Sincerely, Timothy J. Sciullo, D.C.

Pros

Once you get past the learning curve it becomes very easy to use. I like being able to operate my entire office management from my tablet or phone. Support is speedy and well trained on how the system operates. The updates are frequent and seem to address areas to add speed and ease of use that is not an additional cost.

Cons

Pre-populated insurance companies, Referral sheets with Demographic+Insurance+Type of Request to send to imaging or MD offices. Nothing really that I dislike about the system, just a few things I hope to see added with future updates.

Review Source

DG

David G.  
President  
Medical Practice  
Used the software for: 2+ years

### "Happy Chirofusion User"

January 3, 2022

5.0

Chirofusion helps my office run smoothly everyday

Pros

Very easy to use; the ability to pick and choose features that you may or may not use and only pay for those you use.

Cons

Once in a while the billing area runs slowly

Reason for choosing ChiroFusion

I switched to chirofusion before chirotouch was available in a web based version. I do not want to maintain servers. I am happy with the product.

Review Source

JD

John D.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ChiroFusion Nails It"

January 29, 2024

5.0

Truly enjoyed the training and use of the software. It was intuitive to learn and they are constantly updating the software at no extra charge. Customer service is excellent!

Pros

Love the ease of using ChiroFusion and the customer service.

Cons

Not much to dislike! I am pretty happy with all the functions and ability to print super bills.

Review Source

MW

Matthew W.  
President  
Alternative Medicine  
Used the software for: 1-2 years

### "Affordable "

March 16, 2024

5.0

Pros

The ease of use and ability to generate notes quickly

Cons

I can't compare against other EMR software since this is my first one, I have not seen a dounside to it yet.

Review Source

Response from ChiroFusion

April 9, 2024

Matthew, Thank you for the glowing 5-star review! We're delighted to hear that you find our platform easy to use and efficient for generating notes. Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you ever need any assistance or have further feedback, please don't hesitate to reach out. We appreciate your support!

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