# ChiroFusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ChiroFusion the right Chiropractic solution for you? Explore 590 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews

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ChiroFusion

4.7 (590)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 30th, 2026

# Reviews of ChiroFusion

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

Efficient SOAP note management

97% positive reviews out of 29

Most users report SOAP notes are quick to complete, customizable, and seamlessly integrated with patient charts.

Limited reminder customization options

54% negative reviews out of 46

Some reviewers indicate reminders lack flexibility, restrict family email use, and require extra fees for text messages.

Flexible cloud-based accessibility

97% positive reviews out of 29

Most reviewers describe cloud access as enabling work from any location or device with internet.

Frequent technical glitches encountered

84% negative reviews out of 37

Most users report experiencing system glitches, data loss, slow loading, and occasional freezing during regular use.

LaKia B.

Owner and Chiropractor, 1 employee.

"The HCFA1500 no longer prints off correctly due to my printer. When I first started using ChiroFusion I had no problem with the text being properly printed in the appropriate boxes."

Highly intuitive user experience

96% positive reviews out of 23

Most reviewers find the user interface straightforward, making navigation and daily tasks simple and efficient.

## Showing most helpful reviews

Showing 1-25 of 590 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David G.  
Technology Advisor  
Information Technology and Services  
Used the software for: 1-2 years

### "Chirofusion is great for small clinics"

October 16, 2023

4.0

Pros

Online access and notes are good. Billing and payments are also easy to use.

Cons

Scheduling for large clinics is not great

Reason for choosing ChiroFusion

Online

Review Source

Response from ChiroFusion

December 12, 2023

Thank you for your positive review of ChiroFusion! We're thrilled to hear that our software is a great fit for small clinics like yours. It's fantastic to know that you find our online access and note-taking features to be beneficial for your practice. We're equally pleased to hear that our billing and payment functionalities have been easy for you to use. Making these aspects user-friendly is a priority for us, and your feedback confirms that we're on the right track. Your satisfaction is our top priority, and we're here to support you every step of the way. We're committed to continuously improving ChiroFusion to meet your needs and exceed your expectations. Thank you for choosing ChiroFusion, and we look forward to serving your clinic's needs for years to come!

RN

Robyn N.  
Billing Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "ChiroFusion was a wise switch!"

May 2, 2025

5.0

Our Chiro practice migrated to in 2024. The initial set-up and start went quite smoothly. The streamlined scheduling format, flow from practitioner to billing and ease EOB/ERA application has increased our productivity. We would definitely recommend their product!

Pros

Our patients love the text reminder function as well as the ability to one-click email receipts from the payment screen.

Cons

There truly isn't much to mention. The systems desire to refresh to the top of the screen while approving charges is a bit annoying.

Switched from

[EHR Solutions](https://www.capterra.com/p/252631/EHR-Solutions/)

Our existing clinical software was being discontinued so we decided to move to so the clinical and billing would be in one product.

Review Source

Response from ChiroFusion

May 5, 2025

Hi Robyn, Thank you for the thoughtful and detailed review! We're thrilled to hear that switching to ChiroFusion has been a wise decision for your practice and that your patients are enjoying the convenience of features like text reminders and emailed receipts. We appreciate your feedback about the screen refreshing behavior during charge approvals—this is valuable insight, and we'll be sure to pass it along to our development team for consideration in future updates. It's great to know that our streamlined scheduling, billing flow, and ERA/EOB tools have helped boost your productivity. We’re honored to support your practice and truly grateful for your recommendation! The ChiroFusion Team

DH

Dean H.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Most solid practice management"

November 1, 2019

4.0

Pros

The software is easy to use and does all aspects of your practice

Cons

Updates are few and far between. Promised features seem to never arrive.

Review Source

JH

Jamie H.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Chirofusion - New User"

April 9, 2025

5.0

For starting a new business it has been very helpful and I am looking forward to using the billing aspect of it.

Pros

I am a new user about two weeks in but I like the simplicity of the program and the monthly pricing options. I was able to implement it right away and the training provided only uncovered hidden ways to make things even simpler.

Cons

I haven't come across any major issues as of yet. I would say the only thing that is a hinderence is perhaps having to add the extras like electronic intake, online appointment scheduling and text reminders but for the price it is not bad.

Alternatives considered

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing ChiroFusion

Most appeared to be great quality and functional but were out of my price range as I am a startup, especially for up front fees and/or monthly payments. This one is right in my budget they had a $1 sign up first month free including 5 hours training and a monthly fee within my reach.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Started my own business, no longer employed by the owner of previous EHR.

Review Source

Response from ChiroFusion

April 10, 2025

Hi Jamie, Thank you for taking the time to share your thoughts on ChiroFusion! We're thrilled to hear that you've found the program easy to implement and that the training has helped uncover even more ways to simplify your workflow. We understand how important it is to have a straightforward, cost-effective solution when starting a new business, and we're glad ChiroFusion has been able to meet your needs. We also appreciate your feedback regarding the add-ons like electronic intake, online scheduling, and text reminders. We're always striving to offer flexibility and value, and we're happy to know that, despite the additional options, you feel the price remains reasonable. We're excited for you to dive into the billing features, and we’re confident they will be a great addition to your practice. If you ever need any further assistance or have questions as you continue to use ChiroFusion, don't hesitate to reach out — we’re here to help!

VA

Víctor A.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best chiropractic all-inclusive system around"

May 22, 2025

5.0

So far, it’s been great. Trainer has been kind and helpful getting our systems set up and we are very excited to fully integrate our practice.

Pros

Huge system with many facets that cover every end needed for a successful chiropractic clinic - regardless of size.

Cons

The push for using OpenEdge terminal. I can respect that this is the deal they have together but the need to upsell it is tiring.

Alternatives considered

[Chiro8000](https://www.capterra.com/p/80873/Chiro8000/)

Reason for choosing ChiroFusion

More inclusive features like scheduling, intake forms, text reminders. Cloud based storage and ease of using system with only an internet connection

Switched from

[Chiro8000](https://www.capterra.com/p/80873/Chiro8000/)

has by far more products and features. Since it is web based we don’t have to worry about getting new software and moving data ourselves.

Review Source

Response from ChiroFusion

May 23, 2025

Hi Victor, Thank you for the fantastic review and for choosing ChiroFusion to power your practice! We're thrilled to hear that you're finding the system comprehensive and that our training team has been a helpful partner during your setup. Your decision to switch from Chiro8000 and highlight the benefits of our cloud-based solution, built-in scheduling, intake forms, and text reminders truly means a lot to us. We also appreciate your candid feedback regarding the OpenEdge terminal. While we’ve integrated with OpenEdge to offer a seamless payment experience, we understand that flexibility matters. Your comments will be shared with our team as we continue refining our approach to ensure our clients never feel pressured—only supported. We’re excited to be part of your practice’s growth and look forward to continuing to support your success! The ChiroFusion Team

KF

Kelly F.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Amazing!!!"

February 5, 2025

5.0

We have been using for about 2-3 years. It makes taking notes a breeze especially when it autofills after the initial follow-up so you only need to change things instead of retyping everything in. It makes billing easier as well by inputting all the information needed per carrier. We hev used a couple other programs in the past but we are very happy with ChiroFusion.

Pros

autofills the notes after the initial follow-up so you only need to make change as needed instead of retyping everything in. Billing is also super easy as al relevant infomation is already input for you. Their customer service is great also.

Cons

There are not really any cons. Maybe that I cannot open more then one window of ChrioFusion at a time? When I do the billing while working the front desk I cannot switch between the tabs but I was able to make a separate login for just billing and can sign into that one on another tab to help with this. I feel like this problem wouldn't affect most offices though.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

ChiroTouch was more expensive and more complicated to use.

Review Source

Response from ChiroFusion

February 6, 2025

Kelly, Thank you so much for your thoughtful review! We’re thrilled to hear that ChiroFusion has been a helpful tool for you and your office over the past couple of years. It’s great to know that the autofill feature and ease of billing have made a significant difference in your workflow. We also appreciate your feedback about the multi-tab issue, and it’s fantastic that you found a workaround with the separate login for billing! We’ll certainly keep this in mind as we continue to improve the user experience. Thanks again for your support and for choosing ChiroFusion— we’re happy to have you with us!

SK

Susan K.  
Doctor of Chiropractic  
Alternative Medicine  
Used the software for: 1-2 years

### "Has increased our efficiency with detailed notes. "

January 13, 2025

5.0

It is much easier to complete notes after being thorough in the initial exam.

Pros

It has made billing to insurance and creating details notes more efficient for our practice.

Cons

You can only use One email per account, when gets tricky with treating a lot patients kids. People do not like having to come up with so many emails.

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Needed more efficiency for a higher patient load.

Review Source

Response from ChiroFusion

January 14, 2025

Susan, Thank you for sharing your experience with ChiroFusion! We’re thrilled to hear that our software has improved your efficiency with billing and detailed notes, making it easier to manage your practice's workflow. Regarding your feedback about the one email per account requirement, we understand how this can be a challenge, especially when treating families. While this structure helps maintain accurate and secure patient records, we appreciate your suggestion and will share it with our development team as we continually look for ways to enhance the user experience. If you have any other suggestions or need assistance, please don’t hesitate to reach out to our support team. We’re here to help!

LB

LaKia B.  
Owner and Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Chiropractors Holy Grail!"

July 1, 2025

5.0

Despite the HCFA1500 issue, my experience has been very pleasant. The few times I needed to contact support, they were always congenial and willing to go above and beyond to help me find a solution.

Pros

It is the chiropractors Holy Grail! The soap notes are detailed. The way it keeps up with stats so that you can view them however you choose is awesome.

Cons

The HCFA1500 no longer prints off correctly due to my printer. When I first started using I had no problem with the text being properly printed in the appropriate boxes.

Review Source

Response from ChiroFusion

July 2, 2025

Lakia, Thank you so much for your thoughtful feedback! We're thrilled to hear that ChiroFusion has become such a valuable tool in your practice — especially with the detailed SOAP notes and flexible reporting features. We take pride in building software that supports chiropractors in streamlining their workflow and staying organized. Regarding the HCFA-1500 printing issue, this is often tied to a change in printer settings or driver updates, and our support team is always happy to help get it resolved quickly. We encourage you to reach out so we can walk through a quick adjustment to restore proper alignment. We truly appreciate your continued support and are glad to hear that your overall experience with ChiroFusion has been such a positive one. We're here for you anytime! The ChiroFusion Team

AH

April H.  
Billing Specialist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Chirofusion - top Chiropractic cloud EHR!"

July 14, 2025

5.0

Pros

I enjoy how user friendly the system is and how you can view certain details from multiple areas in the software, such as when posting you can edit/view a patients insurance and case info and edit if needed without having to pull up the patients account and then go back to posting

Cons

I have not encountered any cons yet, the system is great! I have worked with other Chiro software's and wish they had features that does.

Review Source

Response from ChiroFusion

July 15, 2025

Hi April, Thank you so much for the glowing review and for taking the time to share your experience with ChiroFusion! We’re thrilled to hear that you find the system intuitive and efficient—especially the ability to access and update key patient details directly from multiple areas like posting. That’s exactly the kind of streamlined workflow we aim to deliver. It’s also incredibly validating to hear that, after working with other chiropractic software platforms, you find ChiroFusion to stand out with features others are missing. We’ll continue to innovate and enhance the platform so it stays that way. If you ever have feedback or ideas as you continue using the software, we’d love to hear them. Thanks again for your support and for being part of the ChiroFusion community!

YG

YADI G.  
Chiro  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Watch your business grow!"

April 23, 2025

5.0

Very good system. Great experience and easy to set up.

Pros

The look is fresh and green. The font is good and easy to use.

Cons

I would like for it to keep track of all the appointments a patient was seen and for it to have easier dashboard so when you want to see how many times the client came in it would say or show 5 times or 6 times instead of you having to put notes in system to see the info.

Review Source

Response from ChiroFusion

July 2, 2025

Yadi, Thank you for the great feedback! We're glad you're enjoying the clean look and user-friendly design of ChiroFusion — and we’re especially happy to hear that your setup experience was smooth and positive. We appreciate your suggestion regarding appointment tracking and dashboard enhancements. While that specific summary view isn’t currently built into the main dashboard, there are reporting options and workflows within the software that can track visit history more efficiently. Our support team would be happy to walk you through those options and hear more about how you'd ideally like to see that data displayed — your input helps shape future updates. Thanks again for being part of the ChiroFusion community! — The ChiroFusion Team

AS

Adam S.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Product for the Price!"

October 31, 2019

5.0

The transition from my previous software to was pretty seemless. The support is very good and they are quick to respond to any problems I have.

Pros

The software can be set up with as much or as little as needed for your specific practice. You aren't forced into having expensive add-ons that you wouldn't use. As a single practitioner this was what I needed where other companies made you pay for a "system" no matter the size of the clinic which had many pieces that aren't always needed.

Cons

The only issue I've had while using the software over the past year and a half has been some slow processing but only in the billing portion of the software. It's all online so depending on your internet speed things may be faster or slower but since this issue only happens while switching screens in the billing portion it seems that is something that needs to be addressed and I know based on email communications from that it is something that will be getting updated soon.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing ChiroFusion

They allowed for more customization of the product to my specific clinic size at a more affordable cost.

Switched from

[Revenue Grid](https://www.capterra.com/p/155886/SmartCloud-Connect/)

They were ending the software due to a buyout.

Review Source

TT

Terry T.  
President  
Hospital & Health Care  
Used the software for: 2+ years

### "Nice EHR"

November 9, 2019

4.0

The company seems pretty helpful and are better than most ehr company’s when it comes to training and ease of use.

Pros

The notes are really easy and that’s why I bought it and why we use it.

Cons

We haven’t used the billing side and I would like to if it had good tracking but frankly I’ve never even looked at it because I have a billing company.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing ChiroFusion

They talked to me on the phone and made the software work for my practice.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

I couldn’t get anyone on the phone to help learn how to use it. It was probably the most frustrated I’ve ever been with a large purchase. We never even got one patient entered in the system with them. I’ve got friends who use it and have macros and I still couldn’t get anyone to call me back.

Review Source

NG

Nancy G.  
Front Desk  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Fast & Reliable "

May 2, 2025

5.0

Pros

Absolutely the best Software for Chiropract, so fast and reliable. Recommend 10/10! Definitely will be recommending.

Cons

Nothing to dislike! Everything is great :) I tried everything and did not find anything to dislike..

Review Source

Response from ChiroFusion

May 6, 2025

Hi Nancy, Thank you so much for your glowing review! We’re thrilled to hear that you find ChiroFusion fast, reliable, and worthy of a 10/10 recommendation. It means a lot to us that you’ve explored the system thoroughly and couldn’t find anything to dislike — that’s the standard we strive for! We truly appreciate your support and referrals. If there’s ever anything you need, our team is always here to help. Thanks again for being part of the ChiroFusion family!

MD

Melissa D.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Health Clinic"

October 2, 2024

5.0

Pros

That their customer service is very efficient.

Cons

There is not much to unlike, I know that there are a few changes that are happening with the system. I just hope that some of the options that users have submitted can be incorporated into the system.

Review Source

Response from ChiroFusion

October 8, 2024

Melissa, Thank you for your review and for highlighting our customer service! We're delighted to hear that you've found our support team efficient, as we're committed to providing the best experience for our users. We also appreciate your feedback regarding system updates and user suggestions. Our team continuously works on incorporating valuable input from our clients, and we encourage you to keep sharing your ideas with us. Your feedback is essential in helping us improve ChiroFusion to better serve practices like yours. We look forward to continuing to support your clinic! Best regards, The ChiroFusion Team

MK

Michael K.  
owner  
Medical Practice  
Used the software for: 2+ years

### "Chirofusion perfect for big or small office/cash practice so easy"

September 10, 2024

5.0

very good overall simple to use with limited computer skills

Pros

simple and easy to use Updates are nice

Cons

Some of the updates for me aren't necessary

Review Source

Response from ChiroFusion

September 11, 2024

Hi Michael, Thank you so much for taking the time to share your feedback! We're thrilled to hear that ChiroFusion is a great fit for your office, whether big or small, and that you find it simple and easy to use. We’re especially glad that our updates have been helpful, though we understand that not every update may be necessary for every practice. We appreciate your input on this and will continue working to ensure our updates benefit all of our users. If there's ever anything we can do to further improve your experience, don't hesitate to reach out!

DC

Daniel C.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ChiroFusion has been the best decision our practice ever made!"

April 9, 2019

5.0

Working with has been a positive experience overall. The software has been a solid system, allowing us to operate effectively on a daily basis and focus on growing our practice. Overall, the system has been a great fit for us. The price point, with the clearinghouse integrated, is unbeatable. This solution has been long overdue for chiropractors - thank you!!!

Pros

First off, I can't thank the folks at enough for understanding how to make a simple, affordable and user friendly EHR. I’ve used numerous systems in the past and will say this software is in a league of its own. The software is web-based and can run on any platform including Windows and Mac. This flexibility is important for us as we use a mix of Mac and PCs in the office and work remotely from home at times. The workflow is intuitive and extremely easy to navigate for everyone in the office. We were up and running within a week with zero setup required on our end. The online scheduling feature with integrated intake forms has been a game changer for us. Our patients can schedule appointments with our office 24/7 from their mobile device and all paperwork can be completed online before the appointment. The reporting component produces detailed notes in under a minute that are clear and professional in appearance. The integrated clearinghouse also saves time and money. Claims can be uploaded to Office Ally at the end of the day with one click and claim status reports are provided within a few minutes. Our previous software required us to export our claim files from the system, then upload them to a clearinghouse that was charging us close to $120/month to submit claims. The last thing I want to mention is support. ChiroFusion's support team is always available and quick to get back to us whenever we have a question.

Cons

I'm truly happy and can’t really think of any cons at this time. The staff are always responsive to our requests for improvements and welcome our feedback. It would be great at some point in the future to include electronic eligibility verification in the insurance component of the software.

Review Source

Response from ChiroFusion

April 29, 2019

Daniel, you have broken the internet with this review! WE LOVE YOU! We can't explain how much clients like yourself make us truly love what we do!!! THANK YOU, THANK YOU, THANK YOU! Did we mention how much you rock? Just sayin... :)

TD

Tim D.  
DC  
Medical Practice  
Used the software for: 1-2 years

### "Pros and Cons"

October 31, 2019

4.0

I have come to realize that no software will be exactly what each practitioner wants unless they develop it specifically for themselves. So I don't expect it to be perfect. However, some updates and options may be nice to see a little more frequently. Overall this software is very affordable and easy to navigate and I appreciate that.

Pros

It is pretty easy to use and navigate, chart notes look nice, patient progress is tracked well. Follow up SOAP notes are easy to modify from the previous.

Cons

Limited customizations and defaults. Too many clicks. On a new patient I almost always adjust Diversified, but every new patient I have to choose Diversified from the drop down menu for every area I manipulated on them. A default here would be nice. If I don't manipulate with Diversified and use activator I can just change that specific area away from the default of Diversified. That can be an additional 12-20 clicks in an initial exam that takes unnecessary time. You can't change/modify or add orthopedic tests. There are a few tests I utilize in different areas that I have to manually write out and I have to do that in the chiro analysis section because there is no place for a manual entry of an orthopedic test in the orthopedic tab. You cant copy one case to another. If a person changes insurances and you want to create a new case with their new insurance since the old insurance hasn't cleared yet you have to completely redo a soap note or exam note with the new case. You can't transfer or copy a note to a new case. There is a lot of redundancy in the billing area. When you sign a note you check to send it to billing, then you have to approve it in billing, then you have to print/send the claim all on different tabs/screens and this is all done so you can actually post the patients payment for that day to that charge so you can provide them with a detailed receipt. Yes you can put their payment as an UAC, but that isn't a specific receipt for an HSA or AFLAC. Scheduling i

Reason for choosing ChiroFusion

cost and ease of use.

Review Source

AW

Angela W.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Worth it for small business oweners"

June 9, 2024

4.0

Pros

I've been using since 2018. The program is very easy to use. Any issues that arise are cleared up quickly by watching a short tutorial video in their extensive help library or a simple email to the support team. It's a basic program, easy to learn, easy to use.

Cons

It takes many steps to revert a check if an insurance company retracts money or the posting is incorrect. The patient ledger requested by many patients at year end is extremely confusing and not user friendly. Patients have no need to see a complete history of how one visit was paid. It needs to be simpler.

Review Source

Response from ChiroFusion

June 12, 2024

Hi Angela. Thank you for sharing your experience with ChiroFusion! It's great to hear that you've found the program easy to use and that any issues are quickly resolved through their tutorial videos or support team. Your feedback highlights the importance of a user-friendly interface and accessible support, which are crucial for any software. We appreciate your input!

SP

Saman P.  
Provider  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great EHR but extremely poor support "

March 17, 2022

2.0

Overall my experience was great until I had one major issue and asked to speak with someone from management and refused to speak with me. When I am spending $2500 a year and have an issue, the least they could do is to speak with me, admit there was an issue, apologize about it and work on it so that it does not happen again instead of just saying it was not major issue and most issues are resolved in a 24 hour period (Jessica B). Sadly, I will be switching if I do not hear back from them.

Pros

Great software for solo practice, very user friendly and cloud based which makes it user friendly. The options to integrate are all great but ofcourse they do add up in cost.

Cons

By far the worst customer service when it comes technical issues. For the last 6 months, we have had 8 incidents where the online scheduler had stopped working. In most cases it was resolved immediately but on two ocassionas it was down for almost 3 days which meant none of our patients could schedule an appointment and we had no clue it was down. When asking what was the issue, they respond with "we will investigate and get back to you" and they never do. Trying to speak with someone is impossible. They will not speal with you over the phone unless you pay $15 one time to just speak with someone.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Review Source

LS

Lisa S.  
Dc  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very happy customer!"

October 31, 2019

5.0

My experience has been exceptional… The price is very reasonable, we used support for the first few months and it was very very prompt with all her questions, great tutorials whenever we need to learn something new, love that our patients can get a text reminder that is huge! And overall the fact that it is cloud-based and quick in the office setting makes it very convenient and practical for us. Was an excellent choice. Highly recommend!

Pros

I love that it is cloud-based. I can check on appointments at home, change the schedule, work on a file. My office manager takes the phones with her on our day off and continues to schedule people from home. Also has a very user friendly interface very quick to do a patient soap notes after their visit with the upgrades of integrated

Cons

Not much for con! Would be nice to have the report section a little more extensive, but I think that is in the works in a future upgrade.

Reason for choosing ChiroFusion

I considered Cairo touch because I had used it in the pastThe alternative is a very good piece of software but extremely expensive and I wasn’t willing to pay that price

Review Source

BM

Brett M.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "I've just started using it. Overall it appears to be a nice program. There are some issues thought."

June 3, 2018

4.0

An electronic EHR from paper. Ease of use for what is there. Bring able to track patient records, files and billing. Bring able to access it anywhere. Overall I think it's better than many programs out there but it is close to being a very nice program.

Pros

The ease of using the billing and electronic claim submission. The patient dashboard is nice. The initial exam is fairly thorough and easy to go through.

Cons

I don't like the font size and how spread out the patient note is. I would like a soap note to be on one page when printed out. A new patient exam should fit on 1 to 1.5 pages. All the info included on an exam can fit on it. I don't like the extra explanation of every Ortho exam. Takes up too much space and causes extra pages for printing. Changing a CPT or diagnosis code is not an easy process in case you made a mistake and need to change it. Having to go back into the note to change a charge, then back to billing in a pain. The patient search function on the main page pops up the patient, but you cannot access that patient from the basic search. I need to enter a blank search to bring up the advanced search to get a patient up. A patient master list would be a nice option. I have an additional provider at my clinic and the additional fee was not advertised when I signed up, That is misleading when you say you can add as many users as needed, not mentioning additional fees for additional providers. I would like to be able to click on a patient on the schedule and open their note/info. A optional USB card scanner for credit card auto integration would be nice.

Review Source

Response from ChiroFusion

June 5, 2018

Hi Brett, thank you for taking the time to provide us with your feedback! Looking over your review it sounds like you could use some TLC. It looks like you have not taken advantage of any of the training we offer? We have tried to reach out a few times and we strongly urge all new users to take advantage of our one-on-one training as it will demystify all the aches and pains you have outlined. The system has the ability to do all that you've mentioned and more and all you need is a guiding hand and some simple training. We will reach out again this week, please try and find time to train on the system with one of our stellar specialists that most clients rave about :)

Timothy S.  
Owner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Totally Satisfied With ChiroFusion - easy to use with excellent support."

June 30, 2016

5.0

Melinda, Thank you so much for assisting me today with some issues I had using . Not only did you answer my emails proptly, you also called at the time you stated you would. Your effortless guide through the CF system shows me that you have done everything to understand that program completely and convey it to me------not my experience with other software companies. This is only my second time contacting ChiroFusion (Maria and yourself) and both times my questions have been fully answered with no hesitation or "guess work". Thanks for giving me another reason to tell other Chiro's why I like your system so much. Sincerely, Timothy J. Sciullo, D.C.

Pros

Once you get past the learning curve it becomes very easy to use. I like being able to operate my entire office management from my tablet or phone. Support is speedy and well trained on how the system operates. The updates are frequent and seem to address areas to add speed and ease of use that is not an additional cost.

Cons

Pre-populated insurance companies, Referral sheets with Demographic+Insurance+Type of Request to send to imaging or MD offices. Nothing really that I dislike about the system, just a few things I hope to see added with future updates.

Review Source

DG

David G.  
President  
Medical Practice  
Used the software for: 2+ years

### "Happy Chirofusion User"

January 3, 2022

5.0

helps my office run smoothly everyday

Pros

Very easy to use; the ability to pick and choose features that you may or may not use and only pay for those you use.

Cons

Once in a while the billing area runs slowly

Reason for choosing ChiroFusion

I switched to before chirotouch was available in a web based version. I do not want to maintain servers. I am happy with the product.

Review Source

JD

John D.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ChiroFusion Nails It"

January 29, 2024

5.0

Truly enjoyed the training and use of the software. It was intuitive to learn and they are constantly updating the software at no extra charge. Customer service is excellent!

Pros

Love the ease of using and the customer service.

Cons

Not much to dislike! I am pretty happy with all the functions and ability to print super bills.

Review Source

MW

Matthew W.  
President  
Alternative Medicine  
Used the software for: 1-2 years

### "Affordable "

March 16, 2024

5.0

Pros

The ease of use and ability to generate notes quickly

Cons

I can't compare against other EMR software since this is my first one, I have not seen a dounside to it yet.

Review Source

Response from ChiroFusion

April 9, 2024

Matthew, Thank you for the glowing 5-star review! We're delighted to hear that you find our platform easy to use and efficient for generating notes. Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you ever need any assistance or have further feedback, please don't hesitate to reach out. We appreciate your support!

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