# Member365 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Member365 Software - reviews, pricing plans, popular comparisons to other Association Management products and more. Source: https://www.capterra.com/p/142416/Member365 --- # Member365 Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Member365 ## What is Member365? Member365 is a membership management solution that provides tools for handling memberships, events, communications, professional development, and payments in one integrated system. The membership CRM functionality tracks member data, renewals, and segmentation, while the payments module connects with payment gateways for online transactions, recurring billing, and financial reporting. Event Management capabilities facilitate event creation, ticket sales, and registration processes alongside Email Marketing tools for communication. The platform includes engagement features such as discussion forums, certificates, and a CE tracker. With customization options and various integrations, Member365 helps streamline operational workflows and enhance the overall membership experience through its comprehensive suite of management tools. ## What is Member365 used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Event Management](https://www.capterra.com/event-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/) Overall rating Based on 47 user reviews Reviews sentiment Positive 91% Neutral 4% Negative 4% Starting price $299 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Member365 alternatives Highest Rated [4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting price Contact vendor for pricing [4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month [4.8 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting price Contact vendor for pricing [4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/142416/Member365/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Member Database 4.6 (19) 89.47% of 19 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 4.6 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Membership Renewals 4.5 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Dues Management 4.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Track and collect membership dues Member Directory 3.8 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group Contact Database 4.1 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Member365 84 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Process of managing, tracking, and communicating with individuals who are registered to attend an event Create, manage, and print wearable badges Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Online forums/groups where users can ask questions, share ideas, best practices, etc. Store and organize documents in a centralized system Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Assemble applications and processes by dragging over and arranging pre-built components Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Designed for alumni organizations and associations Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Track interaction history by documenting conversations for contacts Captures invoice data and maintains comprehensive records for auditing and reporting purposes Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage contacts across multiple mailing lists Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Create and update newsletter content to increase engagement Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Share contacts with other applications like Gmail and CRM Raise funds via sponsors and grants Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Customize, sell, and distribute tickets Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.3 (44) 4.3 Based on 44 reviews ## Pricing Value for money 4.4 (42) Free Trial [View pricing plan details](https://www.capterra.com/p/142416/Member365/pricing/) Plan 1 $299.00 Flat Rate,Per Month It includes: - 10000 Emails/Month - 2000 Contacts - 5 GB File Storage - Unlimited Administrators Plan 2 $379.00 Flat Rate,Per Month It includes: - 10 GB File Storage - 25000 Emails/Month - 5000 Contacts - Unlimited Administrators Plan 3 $479.00 Flat Rate,Per Month It includes: - 125000 Emails/Month - 25000 Contacts - 25 GB File Storage - Unlimited Administrators Value for money 4.4 (42) 4.4 Based on 42 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Wix](https://www.capterra.com/p/169007/Wix/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (46) 4.4 Based on 46 reviews ## User reviews Overall rating 4.3 Based on 47 reviews Filter by rating 5(23) 4(20) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent LP Leia P. Membership Manager Museums and Institutions ### "Good Value Management System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 13, 2025 A great system for membership management and event management. Keeps what we do organized and connected. Pros The flexibility in the system to meet the organization's specific needs - tags, email templates etc. Cons It has a steep learning curve, but all the customer support to help with onboarding is easy to find. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sarah R. Director Writing and Editing ### "Wonderful Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 10, 2025 Overall, it's been a good experience. Excellent customer support. A very thorough system, and it's easy to manage our members with it. Pros They've been very helpful with any questions or concerns we've come to them with. Recently do to budget issues, they were very accommodating to helping us keep the program at a lower cost. They've always been helpful with our questions and with training when we've brought new people in. Cons My own inexperience with it, sometimes makes it less intuitive to use, and I often wonder if it has more tools than I really need, but overall, there are no cons. Alternatives considered [Discord](https://www.capterra.com/p/240238/Discord/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [WordPress](https://www.capterra.com/p/131687/WordPress/) Reasons for choosing Member365 The customer service when I came to them and asked for a more budget friendly price was amazing and I would like to stay with them since they're always so helpful and they have a great system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kathryn W. Accounts and Admin Non-Profit Organization Management ### "Member365 took our organisation to the next level of professionalism." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2025 Not only has the product made a huge difference to our organisation, but it has been fantastic working with \[sensitive content hidden\] They are so willing to help and genuinely seem interested in helping our organisation be successful. Pros It has all the features we need and it is very user friendly. It helps us to work better as a team and the customer support for onboarding and continued support is fantastic. Member365 is always willing to take on feedback for product improvement too. Cons There are lots of settings and it's not always easy to work out what they mean. I suspect this is a language issue. What makes sense in Canada, doesn't always make sense to other English speaking countries. A few more definitions might help. Switched from [PMPeople](https://www.capterra.com/p/204655/PMPeople/) The drop down menu for this is not offering our previous software. I have had to chose the only one available to make this feedback work. Changed from Paid Membership Pro due to insufficient functionality. We needed to integrate membership with events, accreditation, LMS etc Alternatives considered [Time Clock Wizard](https://www.capterra.com/p/154850/Time-Clock-Wizard/) Reasons for choosing Member365 The drop down menu for this is not offering our previous software. I have had to chose the only one available to make this feedback work. Member365 had more functionality for integration than Paid Membership Pro. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2025 Thank you so much for your thoughtful review and for taking the time to share your experience with Member365! We’re thrilled to hear that our platform has helped elevate your organization’s professionalism and that you’ve found our support team helpful and engaged. We truly care about helping our clients succeed, and feedback like yours means a lot to us. We also appreciate your constructive comment about the platform language and terminology. That’s an excellent point, and we’ve shared your suggestion with our product team. It’s been a pleasure supporting your onboarding journey, and we’re excited to continue working with you as your organization grows NB Natalie B. Project Coordinator Health, Wellness and Fitness ### "365 degrees of caring" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 17, 2025 Really good. Everything was within Member365's built environment rather than being separate apps that simply interfaced with it. I am not convinced the new CRM we are moving to (Salesforce) will be better. Pros I liked how responsive the help team was. Not only in addressing our immediate concerns, but in adding our "wish list" items to their "to do" list. Most of the features we asked for were rolled out at some point and usually quickly. Personally, I liked the somewhat old-fashioned looking interfaces, as I find it quicker to find information via lists, etc. rather than graphical treatments. Cons Not me; however, some of our members didn't find it particularly intuitive to use. The member interface was a bit old-fashioned looking and sometimes it was hard to create exactly what we wanted (though with time we got closer). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2025 Thank you so much for your thoughtful review! We’re happy to hear our support team made a positive impact and that many of your requested features were implemented during your time with Member365. Since your use of the platform, we’ve introduced a refreshed look to the admin interface, and our updated member portal styling options are currently in beta. These options aim to offer a more modern and intuitive experience for members. We truly appreciate your feedback and wish you all the best with your next platform. MM Melissa M. Executive Coordinator Non-Profit Organization Management ### "Postive Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2025 My experience has been postive, and i'd recommend for any small size association. Pros Excellent customer service and communication on the status of issues. Responsive to questions. Easy to use and understand. A lot of products to choose from. They work well together. Cons Could have more robust membership data statistics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2025 Thank you for the kind review! We're so glad you've had a positive experience with our support and platform. While we continue to expand our reporting capabilities, we also offer professional services to cover custom report requests to help you access the insights you need. We appreciate your recommendation! AB Andrew B. Executive Director Non-Profit Organization Management ### "Intuitive and Excellect Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 Pros The UI is really easy to understand and intuitive to all of my members. My members were able to easily transition from our old platform without too much training. In terms of an admin experience they made our transition extremely easy. My favorite part has been how responsive they are to questions whether simple or complex. Cons My biggest pain point is (and there is a workaround solution) that some email campaigns don't show buttons depending on what browser/app my members are using. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) The UI was something my members were constantly complaining about. On the admin side the support was a horrible experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Alyssa B. Manager, CCDA Secretariat Government Administration ### "User-friendly, secure and accessible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2025 As a small team managing and navigating the features of the site, we find the Member365 team to be very responsive and helpful. They are readily available to provide us with training on the use of their platform, and they’ve done so on several occasions, particularly when we were exploring the range of the platform features and options tailored to our needs. Member365 is user-friendly and intuitive, so we haven’t required much training and onboarding new team members has proven simple. If you need a secure platform for sharing information and files, enabling collaboration across organisations, and Canada-based data storage, then Member365 is the tool for you. Pros Our team has been using Member365 for nearly a decade now and we are consistently satisfied with the services and the platform. As a small team supporting a pan-Canadian portfolio, we require a tool that enables member access to our files and information in a secure environment with Canada-based data storage. There are very few options available to meet these requirements, but Member365 does all of that and more. It is just a quick sign-up for our members to access information and the files they need, and it is very simple on our end to manage membership and permissions. The variety of options for storing our files and materials makes project management streamlined and organized, as we can easily create document categories and sub-folders and include information in both official languages. Cons There are some features of Member365 we don't require, but it doesn't impact anything. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reasons for choosing Member365 Member365 has the easiest sign-up for our members. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AI Abigail I. Development Manager Museums and Institutions ### "Recommended all-in-one for membership, event, and communications management/reporting." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 4, 2025 Very positive - I often demonstrate the software for other arts service organization and provincial museums associations. Pros All-in-one systems like M365 save valuable time and increase overall efficiency of client/member management. My favourite feature is the Lists function, which can pull information from all modules and allow hyper-targeted contact list creation. For example, in just a few clicks, you can create a list of primary contacts from a specified region that attended your recent conference. Communications, outreach, and user retention made easy! Cons M365 currently has no mass edit/delete option for contacts which - in a sector with rampant turnover - can be challenging. The quantity of contact records dictates the price of the software and one-by-one maintenance can be too time-consuming to complete while so many other aspects are easy/automated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2025 It’s great to learn you’re getting so much value from the List builder feature! We wanted to let you know that we’ve recently launched a mass soft delete feature for contacts, which should help address the challenge of managing turnover. You can check it out here (https://helpdesk.member365.com/hc/en-us/articles/36668018809236-How-to-Mass-Soft-Delete-Contacts). We truly appreciate your continued support and advocacy! JL Jackie L. Executive Administrator Non-Profit Organization Management ### "Great Platform - Great People" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2024 We were looking to replace our membership platform that was not user friendly or responsive. Member365 one of the best customer service oriented companies I have worked with - can not say enough about my onboarding coach, \[sensitive content hidden\], who is not only super knowledgeable about the platform but was instrumental in moving my organization's 1500+ member profiles from another platform to M365 and training us to use the platform efficiently. She was critical in assisting with the creation of our first large event registration (many members commented on the vast improvement over our former platform). She - and a shout out to \[sensitive content hidden\] - have been great resources for any and all questions I have had. Pros Love the ease of the platform - very user friendly. Customer service is quick with responses (often with short video solutions). They provide newsletter and webinar trainings to support customers. They are open to suggestions for future upgrades. Affordable for non-profits. Have people like \[sensitive content hidden\] working there! Cons Nothing - We knew what we were purchasing and got that and more! Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Not user friendly or nice looking from any side of the platform. Customer service was not very responsive - did not feel valued. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Reasons for choosing Member365 Other competitors didn't have the important features we were looking for Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Tara P. Director Non-Profit Organization Management ### "Excellent Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 20, 2024 Overall, Member365 has proven to be a reliable and effective solution for our organizational needs, enhancing our productivity and enabling us to focus more on engaging with our members. The platform's design and layout contribute to a smooth user experience. Moving from our old, outdated CRM to Member365 was a significant upgrade, and the difference in efficiency and ease of use is remarkable. One of the standout aspects of Member365 is the onboarding process and A+ customer support. The support team is fantastic; this level of support has continued whenever we've needed assistance, ensuring that we can maximize the platform's potential. Pros Member365 includes a wide range of functionalities such as member management, email campaign management, financial software, and CRM, providing an all-in-one solution for our organization. The platform enhances productivity and offers efficient service, inspiring innovation within organizations. Cons I feel that there are limitations in customization options within the software, which restricts tailoring it to our specific organizational needs. Also, while the software offers many features, some of them can be complex and require a steeper learning curve to understand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/142416/Member365/reviews/) Popular comparisons [Givebutter vs Member365](https://www.capterra.com/compare/142416-172048/Member365-vs-Givebutter)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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