--- title: "Member365 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Member365 Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/142416/Member365/" page_type: "product" language: "en" --- # Member365 Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Member365 ## What is Member365? Member365 helps associations and member-based nonprofits manage events as part of a connected association management system, not as a standalone registration tool. Teams can manage online event registration, member and non-member pricing, tickets, attendance, payment processing, invoices, receipts, reminders, and reporting while keeping event activity connected to the membership CRM. This helps staff reduce exports, manual reconciliation, duplicate records, and uncertainty after events. Because event data connects with member records, communications, payments, committees, portal access, and engagement history, teams can better understand who attended, how they paid, and how events relate to the broader member relationship. Member365 is best suited for organizations that want event management connected to membership, renewals, payments, email marketing, member portals, engagement, and reporting. ## What is Member365 used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Event Management](https://www.capterra.com/event-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/) Overall rating Based on 47 user reviews Reviews sentiment Positive 91% Neutral 4% Negative 4% Starting price $299 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Member365 alternatives Highest Rated [4.9 (130)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting price $1450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/142416/Member365/alternatives/) ## FAQs about Member365 Overview ### Which roles and teams benefit most from Member365? Member365 is most used by association leaders, membership managers, and administrative teams that oversee member operations end to end. Executive directors and presidents use it to monitor renewals, events, and reporting, while communications, marketing, and outreach staff rely on it to manage member engagement, registrations, billing, and organizational coordination. Answer based on 44 reviews Overview ### What company size and industries is Member365 built for? Member365 is designed for small organizations in membership-based sectors, with 93% of reviewers from small businesses and 32% from nonprofit organization management. It serves associations, professional societies, trade associations, certification bodies, and member-based nonprofits, with additional use in hospital and health care at 8% and civic and social organizations at 5%. Answer based on 47 reviews Features and Usability ### What are the key features of Member365? Member365 offers membership management, member portal and self-service portal access, member database and contact management, dues management and recurring/subscription billing, plus event management with registration, ticketing, attendance tracking, and wait list management. It also includes CRM, email marketing, customizable forms, reporting/analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Member365 starts at $299/month flat rate, with higher plans at 399 and 499, plus optional Continuing Education and Learning Management System add-ons at 129 each. A 30-day free trial is available. Reviewers call pricing realistic or mid-tier, but some cite high onboarding costs, premium feature charges, and limited customization. Answer based on 10 reviews Integrations ### Which third-party tools and platforms does Member365 integrate with? Member365 integrates with over 30 third-party tools, including communication and productivity platforms such as Constant Contact, Gmail, Google Calendar, Google Drive, Google Forms, and Google Sheets. It also connects with event and workflow tools like Calendly, Eventbrite, GoTo Webinar, Asana, ClickUp, Airtable, and Discord. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Member365 offer? Member365 provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced guidance. Answer based on 8 reviews Getting Started and Support ### What customer support options does Member365 offer, and how do users rate the experience? Member365 offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, and especially helpful during onboarding, with quick answers and clear guidance. Some note a learning curve and want deeper help content and more detailed feature explanations. Answer based on 17 reviews Features and Usability ### Is Member365 easy to use for associations and member teams? Member365 works well for many associations that want a clear membership platform, especially after onboarding and basic training. Small teams often find admin tasks, payments, and member records easy to manage, but some users say the feature depth, rigid workflows, and limited customization create a steeper learning curve. Answer based on 23 reviews Features and Usability ### What is the Member365 interface like to use? Member365 offers a generally clear interface that many administrators find easy to navigate for member management, events, and reporting. Association staff often like the simple layout and built-in tools, but some members describe the design as dated, certain actions as hard to spot, and branding options as limited. Answer based on 13 reviews ## Features AI summary Based on 7,313 Event Management reviews Capterra data shows that buyers of event management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Member365 supports all three features that reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, organize event timelines, and keep attendee details up to date, allowing teams to run events more efficiently and deliver a better participant experience. Registration Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 4.5 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Member Database 4.6 (19) 89.47% of 19 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 4.6 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Membership Renewals 4.5 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Member365 84 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Badge Management: Create, manage, and print wearable badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Storage: Store and organize documents in a centralized system - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Alumni Associations: Designed for alumni organizations and associations - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Interaction Tracking: Track interaction history by documenting conversations for contacts - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - List Management: Manage contacts across multiple mailing lists - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Newsletter Management: Create and update newsletter content to increase engagement - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shared Contacts: Share contacts with other applications like Gmail and CRM - Sponsorship Management: Raise funds via sponsors and grants - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.3 (44) 4.3 Based on 44 reviews ## Pricing Value for money 4.4 (42) Free Trial [View pricing plan details](https://www.capterra.com/p/142416/Member365/pricing/) Plan 1 $299.00 Flat Rate,Per Month It includes: - 10000 Emails/Month - 2000 Contacts - 5 GB File Storage - Unlimited Administrators Plan 2 $399.00 Flat Rate,Per Month It includes: - 10 GB File Storage - 25000 Emails/Month - 5000 Contacts - Unlimited Administrators Plan 3 $499.00 Flat Rate,Per Month It includes: - 125000 Emails/Month - 25000 Contacts - 25 GB File Storage - Unlimited Administrators Value for money 4.4 (42) 4.4 Based on 42 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Wix](https://www.capterra.com/p/169007/Wix/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (46) 4.4 Based on 46 reviews ## User reviews Overall rating 4.3 Based on 47 reviews Filter by rating 5(23) 4(20) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent LP Leia P. Membership Manager Museums and Institutions ### "Good Value Management System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 13, 2025 A great system for membership management and event management. Keeps what we do organized and connected. Pros The flexibility in the system to meet the organization's specific needs - tags, email templates etc. Cons It has a steep learning curve, but all the customer support to help with onboarding is easy to find. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sarah R. Director Writing and Editing ### "Wonderful Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 10, 2025 Overall, it's been a good experience. Excellent customer support. A very thorough system, and it's easy to manage our members with it. Pros They've been very helpful with any questions or concerns we've come to them with. Recently do to budget issues, they were very accommodating to helping us keep the program at a lower cost. They've always been helpful with our questions and with training when we've brought new people in. Cons My own inexperience with it, sometimes makes it less intuitive to use, and I often wonder if it has more tools than I really need, but overall, there are no cons. Alternatives considered [Discord](https://www.capterra.com/p/240238/Discord/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [WordPress](https://www.capterra.com/p/131687/WordPress/) Reasons for choosing Member365 The customer service when I came to them and asked for a more budget friendly price was amazing and I would like to stay with them since they're always so helpful and they have a great system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kathryn W. Accounts and Admin Non-Profit Organization Management ### "Member365 took our organisation to the next level of professionalism." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2025 Not only has the product made a huge difference to our organisation, but it has been fantastic working with \[sensitive content hidden\] They are so willing to help and genuinely seem interested in helping our organisation be successful. Pros It has all the features we need and it is very user friendly. It helps us to work better as a team and the customer support for onboarding and continued support is fantastic. Member365 is always willing to take on feedback for product improvement too. Cons There are lots of settings and it's not always easy to work out what they mean. I suspect this is a language issue. What makes sense in Canada, doesn't always make sense to other English speaking countries. A few more definitions might help. Switched from [PMPeople](https://www.capterra.com/p/204655/PMPeople/) The drop down menu for this is not offering our previous software. I have had to chose the only one available to make this feedback work. Changed from Paid Membership Pro due to insufficient functionality. We needed to integrate membership with events, accreditation, LMS etc Alternatives considered [Time Clock Wizard](https://www.capterra.com/p/154850/Time-Clock-Wizard/) Reasons for choosing Member365 The drop down menu for this is not offering our previous software. I have had to chose the only one available to make this feedback work. Member365 had more functionality for integration than Paid Membership Pro. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2025 Thank you so much for your thoughtful review and for taking the time to share your experience with Member365! We’re thrilled to hear that our platform has helped elevate your organization’s professionalism and that you’ve found our support team helpful and engaged. We truly care about helping our clients succeed, and feedback like yours means a lot to us. We also appreciate your constructive comment about the platform language and terminology. That’s an excellent point, and we’ve shared your suggestion with our product team. It’s been a pleasure supporting your onboarding journey, and we’re excited to continue working with you as your organization grows NB Natalie B. Project Coordinator Health, Wellness and Fitness ### "365 degrees of caring" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 17, 2025 Really good. Everything was within Member365's built environment rather than being separate apps that simply interfaced with it. I am not convinced the new CRM we are moving to (Salesforce) will be better. Pros I liked how responsive the help team was. Not only in addressing our immediate concerns, but in adding our "wish list" items to their "to do" list. Most of the features we asked for were rolled out at some point and usually quickly. Personally, I liked the somewhat old-fashioned looking interfaces, as I find it quicker to find information via lists, etc. rather than graphical treatments. Cons Not me; however, some of our members didn't find it particularly intuitive to use. The member interface was a bit old-fashioned looking and sometimes it was hard to create exactly what we wanted (though with time we got closer). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2025 Thank you so much for your thoughtful review! We’re happy to hear our support team made a positive impact and that many of your requested features were implemented during your time with Member365. Since your use of the platform, we’ve introduced a refreshed look to the admin interface, and our updated member portal styling options are currently in beta. These options aim to offer a more modern and intuitive experience for members. We truly appreciate your feedback and wish you all the best with your next platform. MM Melissa M. Executive Coordinator Non-Profit Organization Management ### "Postive Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2025 My experience has been postive, and i'd recommend for any small size association. Pros Excellent customer service and communication on the status of issues. Responsive to questions. Easy to use and understand. A lot of products to choose from. They work well together. Cons Could have more robust membership data statistics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2025 Thank you for the kind review! We're so glad you've had a positive experience with our support and platform. While we continue to expand our reporting capabilities, we also offer professional services to cover custom report requests to help you access the insights you need. We appreciate your recommendation! AB Andrew B. Executive Director Non-Profit Organization Management ### "Intuitive and Excellect Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 Pros The UI is really easy to understand and intuitive to all of my members. My members were able to easily transition from our old platform without too much training. In terms of an admin experience they made our transition extremely easy. My favorite part has been how responsive they are to questions whether simple or complex. Cons My biggest pain point is (and there is a workaround solution) that some email campaigns don't show buttons depending on what browser/app my members are using. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) The UI was something my members were constantly complaining about. On the admin side the support was a horrible experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Alyssa B. Manager, CCDA Secretariat Government Administration ### "User-friendly, secure and accessible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2025 As a small team managing and navigating the features of the site, we find the Member365 team to be very responsive and helpful. They are readily available to provide us with training on the use of their platform, and they’ve done so on several occasions, particularly when we were exploring the range of the platform features and options tailored to our needs. Member365 is user-friendly and intuitive, so we haven’t required much training and onboarding new team members has proven simple. If you need a secure platform for sharing information and files, enabling collaboration across organisations, and Canada-based data storage, then Member365 is the tool for you. Pros Our team has been using Member365 for nearly a decade now and we are consistently satisfied with the services and the platform. As a small team supporting a pan-Canadian portfolio, we require a tool that enables member access to our files and information in a secure environment with Canada-based data storage. There are very few options available to meet these requirements, but Member365 does all of that and more. It is just a quick sign-up for our members to access information and the files they need, and it is very simple on our end to manage membership and permissions. The variety of options for storing our files and materials makes project management streamlined and organized, as we can easily create document categories and sub-folders and include information in both official languages. Cons There are some features of Member365 we don't require, but it doesn't impact anything. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reasons for choosing Member365 Member365 has the easiest sign-up for our members. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AI Abigail I. Development Manager Museums and Institutions ### "Recommended all-in-one for membership, event, and communications management/reporting." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 4, 2025 Very positive - I often demonstrate the software for other arts service organization and provincial museums associations. Pros All-in-one systems like M365 save valuable time and increase overall efficiency of client/member management. My favourite feature is the Lists function, which can pull information from all modules and allow hyper-targeted contact list creation. For example, in just a few clicks, you can create a list of primary contacts from a specified region that attended your recent conference. Communications, outreach, and user retention made easy! Cons M365 currently has no mass edit/delete option for contacts which - in a sector with rampant turnover - can be challenging. The quantity of contact records dictates the price of the software and one-by-one maintenance can be too time-consuming to complete while so many other aspects are easy/automated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2025 It’s great to learn you’re getting so much value from the List builder feature! We wanted to let you know that we’ve recently launched a mass soft delete feature for contacts, which should help address the challenge of managing turnover. You can check it out here (https://helpdesk.member365.com/hc/en-us/articles/36668018809236-How-to-Mass-Soft-Delete-Contacts). We truly appreciate your continued support and advocacy! JL Jackie L. Executive Administrator Non-Profit Organization Management ### "Great Platform - Great People" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2024 We were looking to replace our membership platform that was not user friendly or responsive. Member365 one of the best customer service oriented companies I have worked with - can not say enough about my onboarding coach, \[sensitive content hidden\], who is not only super knowledgeable about the platform but was instrumental in moving my organization's 1500+ member profiles from another platform to M365 and training us to use the platform efficiently. She was critical in assisting with the creation of our first large event registration (many members commented on the vast improvement over our former platform). She - and a shout out to \[sensitive content hidden\] - have been great resources for any and all questions I have had. Pros Love the ease of the platform - very user friendly. Customer service is quick with responses (often with short video solutions). They provide newsletter and webinar trainings to support customers. They are open to suggestions for future upgrades. Affordable for non-profits. Have people like \[sensitive content hidden\] working there! Cons Nothing - We knew what we were purchasing and got that and more! Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Not user friendly or nice looking from any side of the platform. Customer service was not very responsive - did not feel valued. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Reasons for choosing Member365 Other competitors didn't have the important features we were looking for Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TP Tara P. Director Non-Profit Organization Management ### "Excellent Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 20, 2024 Overall, Member365 has proven to be a reliable and effective solution for our organizational needs, enhancing our productivity and enabling us to focus more on engaging with our members. The platform's design and layout contribute to a smooth user experience. Moving from our old, outdated CRM to Member365 was a significant upgrade, and the difference in efficiency and ease of use is remarkable. One of the standout aspects of Member365 is the onboarding process and A+ customer support. The support team is fantastic; this level of support has continued whenever we've needed assistance, ensuring that we can maximize the platform's potential. Pros Member365 includes a wide range of functionalities such as member management, email campaign management, financial software, and CRM, providing an all-in-one solution for our organization. The platform enhances productivity and offers efficient service, inspiring innovation within organizations. Cons I feel that there are limitations in customization options within the software, which restricts tailoring it to our specific organizational needs. Also, while the software offers many features, some of them can be complex and require a steeper learning curve to understand. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/142416/Member365/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.