--- title: "Bonterra EveryAction Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bonterra EveryAction Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more." source_url: "https://www.capterra.com/p/142421/Bonterra-Development-Digital/" page_type: "product" language: "en" --- # Bonterra EveryAction Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bonterra EveryAction ## What is Bonterra EveryAction? Bonterra EveryAction puts power behind your fundraising program within our unified CRM. Discover a better, more user-friendly platform to grow donor relationships; track prospects, grants and pledges; cultivate planned giving; run customized reports; and raise more money. ## What is Bonterra EveryAction used for? [Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 156 user reviews Reviews sentiment Positive 90% Neutral 3% Negative 7% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Grant Management / 2026 - Donation Management / 2025 - Fundraising / 2025 - Nonprofit CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bonterra EveryAction?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bonterratech.com/&name=Bonterra EveryAction) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bonterra EveryAction 4.4 (156) VS. [4.5 (1,474)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price Contact vendor Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (156) Ease Of Use 4.3 (1,473) Value For Money 4.2 (129) Value For Money 4.5 (1,210) Customer Service 4.1 (136) Customer Service 4.8 (1,372) ## Bonterra EveryAction alternatives [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/142421/Bonterra-Development-Digital/alternatives/) ## FAQs about Bonterra EveryAction Overview ### What problems does Bonterra EveryAction solve? Bonterra EveryAction solves fragmented nonprofit outreach and donor management by combining CRM records, targeted email, forms, events, fundraising, and reporting in one system. It reduces manual list building, duplicate contacts, and disconnected tools for development teams, membership managers, organizers, and communications staff running segmented campaigns and tracking engagement. Answer based on 83 reviews Overview ### Which roles and teams benefit most from Bonterra EveryAction? Bonterra EveryAction is most used by fundraising leaders, executive directors, communications teams, and organizing staff at nonprofits and advocacy groups. Development teams rely on it for donor management and campaign tracking, while communications and organizing teams use it to segment audiences, coordinate outreach, manage volunteers, and support engagement goals. Answer based on 154 reviews Overview ### What company size and industries is Bonterra EveryAction built for? Bonterra EveryAction is built primarily for small nonprofits, with 86% of reviewers from small businesses and 63% from non-profit organization management. It also serves midsize organizations at 12%, plus civic and social organizations at 7% and political organizations at 5% for fundraising and targeted multichannel outreach. Answer based on 156 reviews Features and Usability ### What are the key features of Bonterra EveryAction? Bonterra EveryAction includes core CRM and fundraising features like contact management, donor management, donation tracking, and recurring giving. Reviewers often highlight targeted email, list segmentation, online forms, and customizable reporting. Differentiating features include nonprofit advocacy tools such as Online Actions, SMS messaging, phone banking, and event management. Answer based on 60 reviews Integrations ### Which third-party tools and platforms does Bonterra EveryAction integrate with? Bonterra EveryAction integrates with Zoom Workplace and Zoom Meetings for virtual event registration, reminders, and attendee tracking; Google Sheets for exporting and organizing data; Meta for Business for importing social sign-ups; and catalog-listed platforms including Salesforce Platform and Twitter/X. It connects to 5 third-party tools and platforms. Answer based on 19 reviews Getting Started and Support ### How easy is it to onboard and train a team on Bonterra EveryAction? Bonterra EveryAction offers in-person training, live online sessions, webinars, documentation, and videos. Users with campaign or CRM experience often onboard quickly, while nontechnical users, volunteers, and admins managing setup, reporting, or data structure usually need more time. Reviewers describe a clear help center, but note a real learning curve and occasional need for extra support. Answer based on 34 reviews Getting Started and Support ### What customer support options does Bonterra EveryAction offer, and how do users rate the experience? Bonterra EveryAction offers email/help desk support, an FAQ/forum, and a knowledge base. Users often describe support as helpful, knowledgeable, and responsive, with strong documentation and training resources. However, others report inconsistent onboarding, delayed ticket responses, limited depth on complex issues, and difficulty getting timely resolutions when problems escalate. Answer based on 46 reviews User interface ### Is Bonterra EveryAction easy to use? Bonterra EveryAction feels approachable for common tasks like building forms, emails, and lists, especially for nonprofits and advocacy teams. Many users find the interface intuitive and fast after onboarding, but some describe a learning curve, dated areas, and clunky navigation in reporting, dashboards, and more specialized workflows. Answer based on 46 reviews ## Who uses Bonterra EveryAction? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,387 Nonprofit CRM reviews Capterra data shows that buyers of nonprofit CRM software rank the following features as their top priorities: - **Donation Tracking** (**75%** of reviewers rated this feature as critical) - **Donor Management** (**70%**) - **Credit Card Processing** (**65%**) Bonterra EveryAction supports all three of the features reviewers value most: **Donation Tracking**, **Donor Management**, and **Credit Card Processing**. Together, these capabilities help nonprofits track contributions accurately, maintain complete donor records, and process payments efficiently, allowing teams to manage fundraising activity with better visibility and stronger donor relationships. Donation Tracking 4.3 (22) 72.73% of 22 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Donor Management 4.2 (32) 75.00% of 32 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Credit Card Processing 3.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Accept and process credit card transactions Fundraising Management 3.8 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Activities related to raising money for a specific cause Electronic Payments 3.9 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services For Nonprofits 4.2 (34) 82.35% of 34 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Bonterra EveryAction 121 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Advocate Management: Track and manage advocate communication, engagement, and performance - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Categorization/Grouping: Organize and group data or items based on various criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Discovery: Search 3rd party databases to identify potential donors - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Filtering: Find & retrieve relevant data or documents - Financial Reporting: Generate reports to assess the financial performance of an organization - For Grantseekers: Software designed for grantseekers - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Grant Application Management: Track and manage the status of grant applications - Grant Award Tracking: Track grant submission requirements, deadlines, and financial documentation for awarded grants - Grant Discovery: Automatically search funding sources and alert uses when grant opportunities arise - Grant Management: Monitor application statuses, proposals and award funds - Impact Measurement: Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Nonprofit Advocacy: Enable advocates to promote nonprofit, charitable, and/or political organizations and causes - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Payment Tracking: Track sent and received payments, invoices, and bills. - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Advertising: Create and manage advertising campaigns on social media networks - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (152) 4.2 Based on 152 reviews ## Pricing Value for money 4.2 (129) Essentials Custom Quote Available It includes: - Targeted Email - Online Action Forms - FastAction - Supporter Groups - Dedicated Tollfree Number - SMS - MMS - Keywords - Automation & Scheduling - Advocacy Tools - Inbox & 1:1 Communication - Full API Access - Volunteer Management - Leaderboards - Campaign Tiles - Gift Heat Map - Livestream - Text-to-Give - Peer-to-Peer Fundraising - Event Configuration - Event Livestream - Event Sponsorships - Multiple Auction Types - Auction Configuration - Auction Communication Management - Nonprofit CRM Pro Custom Quote Available It includes: - VBP Connect - Canvassing - Canvaser Tracking and Reports - RoboSurveys and RoboCalls - Optimized Ask AI Model - Volunteer Management Enterprise Custom Quote Available It includes: - Advanced Organizing - Use-case Specific AI Models - Volunteer Management Value for money 4.2 (129) 4.2 Based on 129 reviews ## Integrations [ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (136) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (136) 4.1 Based on 136 reviews ## User reviews Overall rating 4.4 Based on 156 reviews Filter by rating 5(98) 4(42) 3(5) 2(7) 1(4) Mentioned topic Sorted by most recent LB Lucy B. Consultant Non-Profit Organization Management ### "AVOID at all costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 8, 2026 Inexplicably and thoroughly unethical business practices. Terrible customer support. No commitment to help its customers. Pros Nothing. Absolutely nothing. Let me say it again to get to the one hundred word minimum for this section. Cons Bonterra bought out Salsa, and it's been over a year-long process to get out from under Bonterra's clutches. They were charging outrageous and inexplicable fees through tiers of 3 sub-processors who would not stop charging our account, and there was no way to contact them, and Bonterra support did nothing about it, even when we did manage to connect with a human being. We had to pay to stop payment on these withdrawals. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IA isaac A. Vendor Strategist Non-Profit Organization Management ### "Would Recommend This Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 17, 2025 Overall, our experience with EveryAction was amazing! For a while, we used it on nearly a daily basis! Pros I really like how this product allows me to do a side by side comparison of vendors. This function really assisted our organization in the selection process. Cons I feel that this product is fairly similar to other ones of this nature. This is not really a drawback though! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Margo W. Director of Development Individual & Family Services ### "Robust but hard to learn with little support" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 June 10, 2025 Our onboarding was challenging, and we did not get the support or training that was expected when we signed up. While you can reach support, they are not able to help beyond simple requests. In order to fully learn the product, you need to sign up for thousands of dollars in additional training. Pros It is a robust system and handles most of what we need it to do for us. It is nice to have fundraising, grants, and communications housed in one place. Cons It is very complicated and hard to learn. You need to add on training to learn how the system works and what it is capable of. We have been using it for about 2 years, and there are still features that we don't use because we don't know how to. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) We switched from RE 7 but that is not an option. The cost of EveryAction was significantly cheaper than RE Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reasons for choosing Bonterra EveryAction The cost of EveryAction was significantly cheaper than RE Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WA Waed A. Communications Director Non-Profit Organization Management ### "Good so far!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 June 9, 2025 I believe I need more time to learn the software and use more of the options to judge, but so far it has been good. Pros The various options for fundraising and contacting audiences. It allows for detailed tracking and understanding of contact behavior Cons The overwhelming number of options is hard to nail quickly, it takes some getting used to and navigation to understand what each thing does. Switched from [Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/) Our executive director made the switch. Our other Saas was dated and lacked many functionalities and options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Aerin F. data coordinator Non-Profit Organization Management ### "Comprehensive Platform with a Few Usability Hurdles" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 June 9, 2025 Overall, Bonterra EveryAction was a solid tool for organizing digital engagement and voter outreach. While there were some usability challenges, the platform provided the flexibility and features needed to manage large-scale programs effectively. With time and support, it became a reliable part of our data and communications work. Pros The platform’s integration capabilities are strong—especially with ActBlue and VAN. The ability to segment lists, track engagement, and set up automated email workflows was especially helpful. Customer support was responsive, and the training resources were thorough. Cons Some parts of the interface felt outdated and unintuitive, particularly when navigating between modules. Reporting can be clunky at times, and there’s a learning curve when managing more advanced features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jennifer S. Outreach Director Non-Profit Organization Management ### "4 STARS - ups the email, fundraising game" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 5, 2025 It's helped me to step up our email game. I know I am not using Bonterra to its full potential, and it's still helping me move the fundraising ball forward. The products are continually advancing in a manner that brings value to the service. Pros The ability to analyze your email results and create very focused distribution lists and searches. Also, the wide range of reporting functions. Cons It doesn't sync with QuickBooks. The download list/search functions don't allow you to separate the first from the last name, which can be essential for data used outside of the Bonterra EveryAction platform. Switched from [NationBuilder](https://www.capterra.com/p/130934/NationBuilder/) NationBuilder was the central provider, holding our private data, for organizations that are hate-based. It was a values choice. Alternatives considered [Neon Fundraise](https://www.capterra.com/p/241829/Neon-Fundraise/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing Bonterra EveryAction Functionality, price, and used by many of our allies in the civil liberties space. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TC Tara C. Development Coordinator Non-Profit Organization Management ### "Great website, exact data points, unclear why I'm needed." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 3, 2025 While I love learning new tech and keeping up with the latest in CRM, I wish this somehow had anything to do with my workflow so I don't feel an anxious sense of urgency to complete what should be another person's work while he also does this exact work in another platform. Pros I like the granular details of data taking options. I like being able to track back notes made on any constituent. Very detailed and helpful. Cons Having to learn it for the sole purpose of benefitting a man's career. This is a big minus for me because I see it only done for other men in the organization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Emilio C. Community organizer Non-Profit Organization Management ### "Two thumbs up" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 27, 2025 My overall experience is I love the program and to be able to work on multiple projects and make sure our work is completed and surveys are being tracked. Overall superb software. Pros What I love about every action is that I'm able to work with our whole team on projects and get them finished in a timely manner. Cons It can be pretty complicated to get to certain projects but once you understand the program it's easy to navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Alayna L. Assistant Director Non-Profit Organization Management ### "Getting better, but not great." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 May 27, 2025 Overall, the program is not bad, but it is certainly not great. I do think that the updated help center has been informative, and I can see that the EA team is working hard to optimize the systems regularly. I just think that the system is not as user friendly as it could be, and it is hard to find a handy step-by-step guide for getting the most out of your account. Pros The thing I like most about EA is that I can see both payments and client relationships as well as use for a email campaign manager. Cons The site is not user-friendly in the ways that make sense. For example, there are many detailed options of unique things I can do but none of them are what would help me on a regular basis. For example, I cannot organize photos in targeted email. Most frustrating though, I cannot "Group by" and "Edit Columns" whenever pulling a contribution report. This is so frustrating and makes me have to do extra steps each time I pull a report. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kim B. Development and Operations Manager Renewables & Environment ### "Salsa to EA Bumpy Transition" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 27, 2025 Frustrating. It doesn't have a lot of the design capabilities that Salsa did, which makes it a lot harder to design forms and emails. Pros The automations are nice (when they work). This really helps with things like keeping memberships up to date. Cons It's not very user friendly and it's not easy to find things/things are not where you would think that they are. Switched from [Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/) Salsa was getting sunsetted so we had to choose another platform Alternatives considered [CharityEngine](https://www.capterra.com/p/140745/CharityEngine/) Reasons for choosing Bonterra EveryAction Price point and the devil you know versus the one you do not Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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