---
title: "GroovePacker Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about GroovePacker Software - reviews, pricing plans, popular comparisons to other Inventory Control products and more."
source_url: "https://www.capterra.com/p/142426/GroovePacker/"
page_type: "product"
language: "en"
---

# 

 GroovePacker Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GroovePacker

## What is GroovePacker?

GroovePacker prevents shipping / packing errors by prompting fulfillment staff to scan & verify each order item as it's packed. Inventory is automatically updated as each order is packed giving you real-time visibility of your physical inventory.

## What is GroovePacker used for?

[Shipping](https://www.capterra.com/shipping-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$50

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GroovePacker?[Manage this product listing](https://www.g2.com/products/groovepacker/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GroovePacker

4.8 (21)

VS.

[4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting Price

$50

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (21)

Ease Of Use

4.2 (80)

Value For Money

4.9 (18)

Value For Money

4.1 (67)

Customer Service

5.0 (20)

Customer Service

4.3 (71)

## GroovePacker alternatives

[SkuVault Core](https://www.capterra.com/p/139964/SkuVault/)

[4.2 (80)](https://www.capterra.com/p/139964/SkuVault/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/139964/SkuVault/)

[ShipHero](https://www.capterra.com/p/166930/ShipHero/)

[4.3 (89)](https://www.capterra.com/p/166930/ShipHero/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/166930/ShipHero/)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

[4.3 (601)](https://www.capterra.com/p/133133/Cin7/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/133133/Cin7/)

Highest Rated

[SKULabs](https://www.capterra.com/p/148441/SKULabs/)

[4.6 (77)](https://www.capterra.com/p/148441/SKULabs/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148441/SKULabs/)

## FAQs about GroovePacker

Overview

### Which roles and teams benefit most from GroovePacker?

GroovePacker is most used by warehouse, shipping, and operations teams that need faster, more accurate packing workflows and better order throughput. Ecommerce and supply chain leaders rely on it to streamline fulfillment, while executives, owners, and systems administrators use it to improve process visibility, standardization, and scaling across distribution operations.

Answer based on 19 reviews

Overview

### What company size and specific industries is GroovePacker built for?

GroovePacker is designed for ecommerce shippers that fulfill 20 to 1,500 packages per day and already use an order manager or another way to print shipping labels. It is aimed at online retail and other ecommerce operations with active daily shipping needs.

Features and Usability

### What are the key features of GroovePacker?

GroovePacker offers warehouse management, inventory management, and inventory tracking, plus order processing, purchasing & receiving, and quality management. It also includes shipping management for air, freight, ground, and parcel shipping, along with shipment tracking, package tracking, barcode printing, barcode/ticket scanning, label printing, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

GroovePacker starts at $50 per user/month on the Basic plan, with a $500 one-time setup fee that is fully refundable if canceled during the free trial. The plan requires a minimum of 2 users and includes unlimited support, product training, and user changes.

Answer based on 9 reviews

Integrations

### Which third-party tools and platforms does GroovePacker integrate with?

GroovePacker integrates with 11 third-party platforms, including Shopify, BigCommerce, SHOPLINE, ShipStation, ShipWorks, ShippingEasy, Shippo, Shiptheory, SPS Commerce, OrderCup, and Web.com. These integrations cover e-commerce storefronts, shipping, and order management tools.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does GroovePacker offer?

GroovePacker provides live online sessions, documentation, and videos for training and onboarding. Live online sessions can support guided setup, documentation offers written reference material for self-paced learning, and videos give visual walkthroughs of key features and steps.

Getting Started and Support

### What customer support options does GroovePacker offer?

GroovePacker provides Email/Help Desk, Phone Support, and Chat. Users say support is responsive, with quick replies, knowledgeable guidance, and helpful setup assistance. Some mention occasional glitches, but note that support staff usually resolves issues promptly and handles more advanced questions clearly.

Answer based on 9 reviews

## Features

AI summary

Based on 3,198 Inventory Control reviews

Capterra data shows that buyers of shipping software rank the following features as their top priorities:

-   **Shipping Labels** (**61%** of reviewers rated this feature as critical)
-   **Label Printing** (**57%**)
-   **Parcel Shipping** (**61%**)

GroovePacker supports all three features that reviewers rate as most important: **Shipping Labels**, **Label Printing**, and **Parcel Shipping**. Together, these capabilities help businesses create carrier-ready labels, print them quickly and accurately, and manage parcel shipments more efficiently, allowing teams to keep fulfillment moving and reduce shipping errors.

Shipping Labels

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Generate or print labels that contain shipping information for packages

Label Printing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of printing custom labels through various methods.

Parcel Shipping

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage and organize the shipping, tracking, and delivery of packages

Barcode/Ticket Scanning

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Barcoding/RFID

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Air Shipping

Ship packages/goods by aircraft

GroovePacker 24 features

### All Features
- Air Shipping: Ship packages/goods by aircraft
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Data Import/Export: Import and export data to and from software applications
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Freight Shipping: Shipping products/goods by land, sea or air
- Ground Shipping: Shipping products/goods by land
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Kitting: Group and package individual but related items as one package set
- Label Printing: Process of printing custom labels through various methods.
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Package Tracking: Track the parcel or consignment delivery status
- Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Receiving: Manage all receiving processes within a warehouse
- Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Warehouse Management: Manage and track operations and inventory within warehouses

---

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We can help you find the software with the features you need.

Features

4.6 (18)

4.6

Based on 18 reviews

## Pricing

Value for money

4.9 (18)

[View pricing plan details](https://www.capterra.com/p/142426/GroovePacker/pricing/)

Basic

$50.00

Per User,Per Month

It includes:

-   Add or Remove Users at Any Time
-   Import Orders From Unlimited Accounts
-   Import Source Setup & Configuration
-   Initial Data Merging and Product Import
-   Never Pay More for Increased Volume
-   Server Provisioning & Account Configuration
-   Unlimited Support & Product Training

Value for money

4.9 (18)

4.9

Based on 18 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Shippo](https://www.capterra.com/p/146146/Shippo/)[

SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Web.com](https://www.capterra.com/p/151967/web-com/)[

Shiptheory](https://www.capterra.com/p/147813/Shiptheory/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (20)

5.0

Based on 20 reviews

## User reviews

Overall rating

4.8

Based on 21 reviews

Filter by rating

5(17)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NF

Nathan F.

Digital & Systems Manager

Sporting Goods

### "Reliable and Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 13, 2023

Groove Packer was selected as a quick fix to reduce warehouse errors, but we ended up keeping it for 4 years becasue it was that good. The rare times that anything went wrong with the app, the support staff were quick to reply and apply a fix.

Pros

Integration and setup were very easy and fast and the system is robust. Quick scanning and audio alerts helped increase accuracy and speed of packing

Cons

Not really any cons, but if I had to choose something it would be the aesthetics of the app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

Minyee J.

Director

Retail

### "Error-Free Shipping: The App Every Packer Needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2023

Pros

I was thoroughly impressed by the seamless user experience of the product, as well as the exceptional customer service provided. The installation process was also hassle-free and straightforward. Overall, a highly user-friendly and customer-oriented service

Cons

However, I did find it slightly inconvenient that there was no option for a single user pricing plan. The minimum price charged was the same regardless of the number of users, which would have been preferable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Patrick H.

Systems Admin

Food Production

### "Zero picking errors for months with groovepacker"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 23, 2022

I really love groovepacker. I haven't seen any other software that was so simple and robust.

Pros

This is the fastest and most resilient shipping software I ever used. My labor costs were 60% less than when we used a traditional pick-pack-ship style software. The interface is fast and gives feedback to the pickers. It lets them keep up a fast pace in the shipping room with no waiting. The robust interface and workflow also made it so that we had no shipping errors for months. It's really the best purchase I ever made.

Cons

The shipstation integration was very easy. Groovepacker supported us for the entire setup. Eventually, though, we went with another ERP platform that did not have an integration with groovepacker. My one wish would be that Groovepacker had more integrations that supported serial and lot tracking.

Reasons for choosing GroovePacker

I watched the videos and read the articles. Groovepacker was the most robust solution

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Michael B.

Shipping Manager

Consumer Goods

### "Thank you Groovepacker"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 21, 2021

We didn't use it to its full potential so I can't comment on all the features, but for scanning for picking/packing orders, it worked for our purpose (of daily fulfillment of hundreds of orders)

Pros

It worked most of the time, good customer support when problems happened

Cons

It sometimes would have a problem (but as mentioned in the "pros" field, the Groovepacker team would fix things relatively quick

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

Dan K.

CEO

Health, Wellness and Fitness

### "Wow! GroovePacker delivers!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2021

Love it and our staff find it very easy to use. The customer service was well above what I expected. The GroovePacker team was always quick to reply if I had a question. Very professional!

Pros

Very easy to use and above and beyond customer service! The GroovePacker team genuinely cared and took the time to ensure a seamless setup. They were also there to answer any questions I had.

Cons

Pretty much a solid piece of software...no complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AO

Ana O.

Warehouse Admin

Cosmetics

### "Great solution, please fix interface."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

July 6, 2021

We needed to make sure the correct items were being scanned and shipped and it was a good solution to confirm that. It used to have slow import times but that was fixed and after that the only issues we had were directly with barcode scans or product/kit implementation. Overall is was good.

Pros

Easy to use, solved our main issue and great customer service

Cons

outdated interface and constant discrepancies/ issues

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 21, 2021

Hi Anna, I do remember our calls troubleshooting new kits that were not set up. Our system does require the items in the kits to be associated with the kit before they can be scanned. This requires that new kits be created prior to scanning the orders that contain them. Fortunately, this is possible in most workflows we see, but I'm sorry that it presented a recurring issue for your team. We are always on the lookout for ways to further streamline kitting as it is something many of our customers make use of. Regarding the UI update, we have been working on that and we have a new scanning engine and UI rolling out soon that works great on mobile as well as desktop.

TB

Tim B.

Vice President

Health, Wellness and Fitness

### "Great platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2021

Groovepacker works very well for us. Would definitely recommend!

Pros

Very easy to integrate and use. Customizable to fit our needs.

Cons

Nothing really. Does exactly what was expected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Maire R.

Operations Manager

Logistics and Supply Chain

### "I can't believe it's that good!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2020

so far, it's the best experience we had with a sotfware company!

Pros

It's so easy to set up, and it's a lot of help online if you need more support. Also customer service is very responsive and provides all type of support to help you with any issues. We have been using it for a week now and the staff loves it. Creating bundles (kit) is super easy and a great feature because we fulfill orders for a lot of online sellers who have bundles that are not set up as properly on their websites.

Cons

I would love to have a Put Away feature to scan the products location easily (scan product SKU then scan location, then scan next product sku then location, back to back without having to click anything) and have the locations updated in Shipstation from Groove Packer.

Reasons for choosing GroovePacker

Their price. Super affordable for the value.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Ben H.

Director, Supply Chain

Cosmetics

### "Best Software for Order Checking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2020

Pros

This is one of the most well thought out software products I have ever implemented. Feature set, speed and stability are all excellent. Implementation was fast and the product support team is fantastic. The "video game" style interface is quickly adopted by new employees.

Cons

There is no native interface with our eCommerce / shipping software solution (Nexternal), so we have to jump through more hoops than we would like to get data into GroovePacker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

John S.

Progenitor

Apparel & Fashion

### "Groove Packer Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2020

GP served us well. It took us from shipping the wrong item to 30% of our customers to shipping the right item to 100% of our customers. For years! We have grown to the point where a 3PL is needed now. Dan and GP supported and accommodated us during our ups and downs faithfully during our growth.

Pros

The scan and pack feature is critical to successful shipping. It has the ability to auto import products and barcodes from orders (ShipStation for us) and rapidly allowing us to start scanning and packing. GP does not allow for failure-if an order is not scanned correctly for the items in the order, GP will not close the order. Highly customizable with in depth and versatile features yet intuitively easy to understand and use. Their key ability to create an alias for a sku/barcode saved us on multiple occasions. Support for GP is by email with rapid response. In the midst of shipping 2000 orders, GP support was emailed, responded and resolved our issue immediately. (It was us and not GP!)

Cons

Virtually nothing.I know it's hard to believe, but I did not find one aspect of the software not likable.

Reasons for choosing GroovePacker

Cost and ease of use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/142426/GroovePacker/reviews/)

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