Best For

Ecommerce shippers who currently use an order manager (ie ShipStation, ShipWorks, Ordoro, etc.) , or have some means of printing shipping labels, and who fulfill 20-1500 packages per day.

Product Details

GroovePacker prevents shipping / packing errors by prompting fulfillment staff to scan & verify each order item as it's packed. Inventory is automatically updated as each order is packed giving you real-time visibility of your physical inventory.

Contact Details

Groove Industries

https://www.groovepacker.com/

Founded in 2014

Located in United States

Starting Price

  • $100.00/month
  • Monthly and Annual pricing available.

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

GroovePacker Features

3PL Management
Barcoding/RFID
Forecasting
Inventory Management
Multi-Location
Order Management
Purchasing
Quality Management
Real Time Synchronization
Receiving/Putaway Management
Returns Management
Shipping Management
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

GroovePacker Reviews

Overall
5/5
Ease of Use
4.5/5
Customer Service
5/5

Showing Most Helpful

Showing 11 of 11 reviews

Showing Most Helpful

Showing 11 of 11 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
James L.
CEO
Electrical/Electronic Manufacturing, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 17, 2018

“Where has this app been hiding all my life”

OverallHighly recommend setup in my opinion was very simple anyone with excel spreadsheets of there product will have this up and running in no time. I dont know where this app has been hiding but they need more exposure because this beats the socks off any other quality control I've seen. Tech support was always prompt with knowledgeable and clear cut responses to my questions and were more than helpful when setting up some more advanced features after becoming comfortable with the software. Dont let the initial charge scare you away you will more than make up the initial investment when your shipping errors go down. On top of that you dont risk any unhappy customers
ProsThis is by far the easiest bar code scanning software I have used to date. I can now have my inventory controlled by a 3rd party software, my shipping done with ship station, and now order quality control done with style utilizing Groove packer. Has a very nice bar coding feature which allowed me to dump the clunky outdated inventory system I was on and utilize this for bar coding and Quality control. Favorite part was being able to split order in ship station prior to groove packer uploading the order so I didn't have to deal with dropship items mixed in with my locally housed items. This was my biggest complaint with skuvault which we were on before this app came along.
ConsI would love to see a little more integration with the ship station chrome plugin so it would automatically pop back in forth between orders but this app works wonderful with my favorite shipping app ship station. IT was lacking a scanning software and this works wonderfully. I actually love the fact that I have more control over my orders because I or my management will approve the orders via ship station before tagging them to be uploaded to Groovepacker.
Reviewer Source 
Source: Capterra
December 17, 2018
Avatar Image
Kristina J.
JRSC Express Manager
Printing, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 4, 2019

“GroovePacker”

OverallGroovePacker allows my company to ship out many orders for many different company without worrying about duplicates or mistakes in inventory. If you have already scanned an order, it will tell you that it has already been scanned and you can not proceed with shipping anything. If you grab the wrong product for an order and try to scan it in, a buzzer will sound to let you know you are trying to enter in a wrong product, and it will not proceed from there.
ProsGroovePacker is very easy to use. It shows you all the orders that you have, as well as the ones that have shipped. It is an awesome safeguard against sending out multiple orders, so it saves time and money from mistakes.
ConsSometimes the software is a little glichy, but once it is fixed, it works like a charm.
Reviewer Source 
Source: Capterra
January 4, 2019
Michael P.
Ecommerce Manager
Retail, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 21, 2019

“Invaluable tool for ecommerce shipping”

OverallThe customer service was great and overall the system worked out very well for us for 2 years. However, since there was no direct api connection with our POS system or ChannelAdvisor made it harder to scale our business. I would definitely recommend it for anyone starting out or who has the time/money to create their own API connections if one isn't provided.
ProsThe ability to quality check out packages before shipping to the customer.
ConsThe lack of existing api connections with other ecommerce related systems.
Reviewer Source 
Source: Capterra
February 21, 2019
Verified Reviewer
Apparel & Fashion, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
2/5
Features
2/5
Value for Money
5/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
March 21, 2019

“Used in Conjunction with Shipstation”

OverallOverall, the barcode scan validator was a gamechanger for my order fulfillment team. It decreased misships and helped improve inventory accuracy. This also meant we had less frustrated customers contacting us because they were shipped the wrong order. So a win for customer service as well. Would recommend to anyone looking to solve inventory accuracy issues within their warehouse.
ProsBarcode validator! Helped increase our packing accuracy significantly. And it worked well in conjunction with ShipStation.
ConsNot much visibility in the dashboard, and it took a while to test and set up.
Reviewer Source 
Source: Capterra
March 21, 2019
Andrew S.
VP of Operations
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
May 30, 2018

“Excellent Customer Service”

ProsEasy to setup and use and really great customer service. I wish more companies had this level of service.
ConsThere were some glitches along the way but customer service was so responsive I wouldn't count it as a Con.
Reviewer Source 
Source: Capterra
May 30, 2018
Tom T.
President
Warehousing, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 20, 2017

“Fast, accurate, easy to use, easy edit, easy upload”

OverallElimination of errors and the huge return costs and bad customer service they create. Allow the shipping clerk to relax because GroovePacker does the checking.
ProsThey have really thought of all the angles to prevent shipping errors. The software is very fast and very accurate. The customer rep was able to handle every odd thing we do like reverse order lookup by SKU. Rep was excellent with setup and support. I highly recommend GroovePacker
Reviewer Source 
Source: Capterra
October 20, 2017
Verified Reviewer
Apparel & Fashion, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 11, 2017

“Groovepacker solves the problem of packing accuracy for ecommerce SMBs”

ProsThis web app integrates well with Shipstation and the Groovepacker team offers lightning fast, very friendly support. Most importantly, it does exactly what it's supposed to do very well: packing accuracy. The audio feedback cues for a successfully scanned order or packing error have made our process so simple that you don't even have to look at the screen to know an order is good to go. When you're packing a lot, that's meaningful! Because it accomplishes it's main job very effectively, I highly recommend this application.
ConsThe UI can be a little bit laggy and unintuitive. The price isn't a wonderful value proposition but there aren't a lot of alternatives.
Reviewer Source 
Source: Capterra
December 11, 2017
DONALD M.
Owner
Online Media, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 23, 2019

“The Best”

ProsThe software has greatly reduced the mistakes in my shipping department.
ConsThere were none that I can think of. I loved it
Reviewer Source 
Source: Capterra
April 23, 2019
Ammar J.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
August 6, 2015

“Great Packing & Warehouse Software”

OverallThis is by far the best software that I have seen in terms of Quality Control when packers and shippers have to scan labels and make sure they have the correct items in each box. The software gives pictures when scanning and the layout if perfect and clear. It also makes sounds so that if your on the other side of the warehouse you will know if you scanned something wrong. We had some things that we needed for us and they customized the software for us for a low price and quick turnaround. I dont think they ever took longer than 5-6 hours to respond to my messages, even on weekends!!!! Thats dedication. I appreciate you guys and hope to see your future developments.

Vendor Response

By Groove Industries on August 6, 2015
Thank you for your excellent review! Nothing is more motivating! :)
Source: Capterra
August 6, 2015
DS S.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
June 17, 2015

“Best Barcode Verification Tool to ensure shipment accuracy”

OverallI've been searching a barcode verification tool ( cheap, easy to use, and can integration with other popular software ) for a while and stumbled upon GroovePacker. After first try, we know this is by far the best tool out there that does one simple function ( barcode verification ) and does it beautifully. The guys behind the software really knows the nitty gritty of running a business and pick/pack/ship operations. They build features that seems trivial but end up saving you a lot of time with much improved accuracy. If you are running a small/mid-size retail business, and need a way to ensure pick/pack/ship quality ( no more ordered A, shipped B ), look no further.
Source: Capterra
June 17, 2015
Jeff B.
Director of Operations
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
October 21, 2015

“Top Notch all the way around!”

OverallWe had been using another program ( at a much higher price ) at it totally ruined our inventory and shipping accuracy. From day one groovepacker got us back on track and I can not be happier. Any time we have an issue they are top of it immediately! I would recommend these guys to anyone!!

Vendor Response

By Groove Industries on October 21, 2015
Thanks Jeff! You guys are awesome!
Source: Capterra
October 21, 2015