Who Uses This Software?

Lever is designed to scale and works for companies of any size


Average Ratings

173 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Lever
  • lever.co/
  • Founded 2012
  • United States

About Lever

Lever is the only ATS built to nurture top-tier talent. We've designed completely new features - like one-click sourcing, two-way email sync, and @-mentions - that make it easy for your entire team to strategically source, interview, and hire top talent. Three years in, we're proud to support the amazing teams at Lyft, Quora, reddit, and more in streamlining their recruitment process and hiring the best people out there.


Lever Features

  • Assessments
  • Background Screening
  • Candidate Management
  • Collaboration Tools
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • Collaboration Tools
  • CRM
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Payroll & Commissions
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

Lever Reviews Recently Reviewed!


Recruiting 3.0

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Keep up the great work and I hope I have a chance to see your evolution over the years!

Pros: Incredible customization and ability to build a conscientious process through the tool. Great people that are excited about and love their product.

Cons: Its a young product and there are some deficiencies around it, but all of the new features have been spot on from what I can see. They also only push great code. Nothing they have brought in has been delivered broken.

Intuitive, smooth, and the only real ATS solution for a company that wants to stay in front of the curve.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Phil Golding... Quick to respond and quicker to resolve. I could not have asked for a better implementation partner.

Pros: Outstanding UI Easy integration with GSuite Live reporting that is very well done The best support staff I have had the pleasure of working with.

Cons: It is an ATS, so take that for what you will. Any Con that I would have for Lever would be nitpicking. I have gone through the ATS shopping process for a few clients now and they all are frustrating, but Lever is hands down the best option for a stress free ATS.

Life-changing! So easy to use and I can't imagine managing our recruitment without it.

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: From sales to implementation stages, despite the challenging time difference with Lever being based in the US, the team were flexible and willing to do whatever it took to get Cycle 360 up and running in a very short space of time. The system works seamlessly with our recruitment goals and has been an integral part of our recruitment and candidate leads. We have even had candidates comment on how brilliant they think the integration of Lever is on our website. Lever is simple to use from a candidate perspective and the integration into our own business email and calendar system has never let us down and works brilliantly. Would highly recommend Lever as an applicant tracking system for small or large businesses.

Pros: Lever is: - intuitive - user-friendly - accessible and; - dynamic. Would highly recommend Lever as an applicant tracking system for small or large businesses.

Great product and smooth implementation

Jan 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I am just getting started using Lever, but I was extremely impressed with the implementation, I found our Implementation Specialist, extremely resourceful, helpful and had quick response times. I loved how they leveraged Asana to keep the project moving and it was easy to identify action items. I am a big list person, so this helped and I didn't have to worry about taking lots of notes on calls. I was sad to see the implementation end as I really enjoyed working with rep and wasn't ready to let go of the crutch.

I really enjoy the product and how it's laid out with candidate focus unlike most other ATS's. This was my 3rd time implementing an ATS, and Lever has by far by the best experience to date.

Cons: Nothing major - the way the implementation goes is it links your job board quickly and you're learning as you go which I enjoy but if you're incorporating it into your process right away the hiring managers aren't trained and you're not a power user yet.

Overall: Candidate focused recruiting and straightforward for users. Great and quick implementation.

Capterra-loader

AMAZING product, even better implementation support!

Jan 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything. It's incredibly customizable to suit your team's needs and it's built for efficiency. The reporting features are also phenomenal. My company has been using Lever for less than a month and I am in love with it. It is such an invaluable tool - I don't know how we ever lived without it.

Overall: It takes a bit of time and a lot of effort getting used to the product and how to use it at first. However, Lever more than makes up for it with the truly exceptional implementation service. You're assigned a dedicated implementation specialist who keeps track of every step and gives great feedback to make sure you're getting the best use of the product. I cannot recommend their implementation structure enough.

Smooth, easy, and frustration free

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Comments: I used Lever for years at RedOwl (but was not involved in the implementation) and implemented it here at Cybrary. It has had an immediate positive impact. I have recommended it to friends in the past from a user's perspective and now that I've gone through deploying/implementing it, I only feel that much stronger and more positive about your product and recommending it.

Pros: Having the implementation plan and scheduled checkins with cust support has helped a lot in getting me to focus on the right things at the right time. Lever does a great job at striking the balance between "highly configurable" and ready to use out of the box: most of what we need is pre-configured properly (making deployment easy) and the fact that most things are configurable/customizable is great (making it easier to tweak those things where we need to deviate from "norm"). Cust support rep was great and answered many questions that went beyond Lever features/functions/configurations. I enjoyed working with him and he was very helpful -- as the VP of Engineering, "HR" isn't exactly my wheelhouse. He took into account our specific needs and suggested best practices that took into account other considerations (e.g. legal).

Cons: As you are aware, it would be great if EasyBook was more of a global feature. It would be great if a coworker could use the links and email templates I configured. Also I wish schedules could be modified by the people being scheduled rather than just by the owner of the link. Finally, consider treating "Tentative" or "Maybe" as Accepted/Busy on calendars (or making that more configurable); there have been a couple of race conditions on scheduling phone screens: Developer is invited to a planning meeting but has not yet accepted and then gets booked for a conflicting phone screen. Archive reasons should have long descriptions/reminder text/instructions in the app. For example, we "stole" Lever's "Wrong Motivations" archive reason but I'm sure that folks are not clear on what that means and when to use it. It would be great to have reminders/instructions in-app to help folks pick the best one.

We're early into our time with Lever...

Jan 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: We're early into our time with Lever, but great implementation (customer rep was awesome), always there to help answer a question or explain to a colleague, and the system is so easy to use. Our team is loving it so far.

Cons: Roles and responsibilities can be a little tricky. Requires careful attention when setting up profiles and team access.

Great product and even better customer support

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Lever is an easy and intuitive Applicant Tracking system with an amazing custom success team. The company continually rolls out new product features and is always seeking to improve and build upon the existing (impressive) foundation and I'm excited to continue growing our organization with the tool.

Cons: There is limited ability to customize features (calendar invites etc.) within Lever as the current tool stands but am hopefuly/confident these capabilities will continue to be developed.

Overall great experience

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We wanted something that could be implemented quickly and easily, it was also important that the price made sense for the value. We¿ve found that the system is intuitive and allows us to keep track of candidates in an organized meeting. Lever has provided all of this. The UI is super intuitive. The learning period for comfortably navigating the system and time to value was minimal. This has been a great tool for our team and even better for our hiring managers who are loving the new system.With our old ATS the problem we ran into was that our hiring managers never used it and wouldn¿t to leave notes or feedback about their interviews. As we scaled we knew we needed a new solution and Lever was an easy choice. I've never seen hiring managers and recruiters so responsive and thorough in their use of an ATS before. If you want a seamless process and architecture that even your developers will appreciate, without spending a fortune, Lever is by far the best option.

Cons: Reporting could be more robust - more funnel reporting and visualizations in the reporting section.

Lever makes it easy to manage applicants for job positions throughout the workplace

Jan 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: With this software, it's easy to view and gather information on applicants for job postings, including a history of any other positions they've applied for in the company, and notes from any interviews that occur.

Cons: It's sometimes confusing to find where to add notes on an applicant, if it's been a while since you've used it; other than that, I have no complaints.

Lever has made our integration super easy!

Jan 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As a recruiting coordinator, I really like the scheduling aspect of Lever. It is very clean and polished looking, which makes it easy to use.

Cons: The reports aspect of Lever could be a little better. I run the referral program and sometimes social referrals and referrals get mixed up in these reports which sometimes make it hard and tedious to decipher.

Overall: Keeps our candidates applications and interviews organized.

Fantastic ATS!

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Customer reps are exceptionally great and deserve much praise.

Pros: Everyone from the implementation specialists to the account managers are incredible to work with. They are quick to respond, resolve, and always happy to help. The ATS is simply laid out, easy to use, and has more than enough features to make you more efficient.

Cons: The biggest con is not having a mobile app. Using Lever on a mobile device is quite limited, and if you request the desktop version, it is not easy to scroll around. This could be massively improved.

Pretty good system

Jan 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It is easy to use and configure. The interface is pretty intuitive and it was easy for hiring managers to use without much training.

Cons: I felt there were some tradeoffs on configuration options to increase simplicity and ease of use. One example is that there are only a few basic mail merge tags available for creating for commonly used email templates (like interview confirmations). As a result you have to type in some of the information manually.

Lever is very easy to use and roll out to not only recruiters but hiring managers as well.

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Drag and drop resumes in to profiles, LinkedIn plug in, switching candidates into various stages and easily seeing your entire pipeline.

Cons: The data is lacking. It is very hard to pull accurate reports, if one thing changes all the data is thrown off. I found it challenging to be able to show technical interviews vs. recruiter phone screen data as they are all listed as phone interviews.

Overall: quick, fast, hooked into linkedin for ease of use

Lever has been a huge help in streamlining our hiring process, from sourcing to hiring.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lever Nurture has been a huge help; starting an email campaign and forgetting it let's me consistently move forward to find more candidates. The scheduling process has been improved too through Lever's calendar integration, and note tagging. Note tagging and email integration has helped our team communicate more effectively regarding the hiring process.

Cons: I've run into a few bugs, but they've all quickly been resolved through the support team. I have had some persistent alerts telling me to complete feedback, and I would like to see an easier way to dismiss those alerts (most frequently, I'm not completing feedback because a candidate didn't answer the phone for a scheduled interview).

Overall: Streamlined interviewing, more efficient communication within our team, more specific feedback from hiring managers after interviews, easier sourcing through chrome extension and nurture/email integration.

Best ATS Ever Made...A Pleasure to Use & Saves Time!

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I adore Lever. the UX is amazing, simple and soooo intuitive. Lever has saved us so much time doing scheduling and daily ATS activities and the team loves it. It's SUCH an improvement over Greenhouse. They're also amazing about implementing our feature requests. All my pet peeves are gone. It's so fabulous.

Cons: When you click into reports, sometimes the dates default to the last date you used so the data appears incomplete. It's possible to spend some time sending emails to support before you realize it's an issue of selecting a date. But I bet they'll have a solution for this soon. We have it in as a feature request.

Overall: It has saved us so many person hours in scheduling and it gives us so much passive recruiting functionality we were missing with Greenhouse.

Very helpful platform

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integration with LinkedIn is amazing. Very easy and helpful customer support, customer service agent
has been amazing. Any custom request we had was able to handle for us with ease.

Cons: Having to manage interview process settings for each role is tedious but important, no other complaints with the platform

Excellent!

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Clean, simple, intuitive.

Cust support executive has been extremely helpful in ensuring our implementation success

Cons: - There are some limitations on customization (i.e. Position Req form)

- Could use more intuitive "Inserts" for email templates

Overall: The ability to search our own database of candidates along with an uncluttered, clean interface.

Intuitive, Effective, Innovative.

Dec 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Bottom line: In my opinion, Lever is the best ATS out there. Beats its competitors by at least a mile. Keep up the great work!

Pros: - Scheduling interviews have never been easier for our Talent Team. Our conference rooms are linked to Lever so we can do everything without checking Google Calendar! - Easy to use interface. Every tab, page, and profile is very user-friendly, with the recruiter/hiring manager in mind. - Sending candidates a link to schedule their phone interview cuts down on the back and forth. - Communication between approvers, hiring managers and interviewing team is ridiculously easy that even my mom can use Lever. - Automatic job posting to external job boards. Super easy to use for niche job boards as well! - The referral system is super easy for folks who don't use Lever on a daily basis. - Customizable application per posting. SUPER easy. I love this feature. - Reports are very easy to pull and read. - Recruiters have control over who they involve in the hiring process. Before when we didn't have Lever, all hiring managers had access to every single job posting and its applicants in front of them. Now, we assign them to specific jobs they own. They can't see anything else. - Lever Extension on Chrome is insane, in a very good way. Extremely helpful when you're sourcing candidates on LinkedIn! - Andrew is great. Always there when we had questions and always willing to hop on a call with us. - Implementation phase was super quick and simple. The Lever team did whatever we asked and in turn, we did whatever they asked.

Cons: - Requisition approval needs fine tuning. When we decide to hire internally for a requisition that has already been approved, we have to delete the current req and add another one indicating it was an internal hire in order for us to report on the number of internal hires. There's very little you can do with a req once it's been approved without getting the approvers involved again. - Offer approval is backward, in my opinion. The letter should be drafted first, then sent out to the approvers for their review. Right now, it's approval first, then offer letter draft. - Referrals are counted as "applicants" and not "leads." That's crazy to me. - Once a lead has applied through our careers website, we have to manually move them from the lead bucket to the applicant bucket. There's no automatic transfer. No notification, either.

Lever is THE choice for anything talent acquisition

Dec 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What is not to love? Platform? Amazing. Customer Service? Outstanding. Features? Tons. It has literally made my life easier especially with organization and follow up.

Cons: The ONLY con I could think of is that I wish it had a better functionality for those of us that either only support 3rd party recruitment or part-time.

The Best Streamlined ATS on the Market

Dec 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Basically, I'm a huge Lever fan, and I love that their quest to always make the system better never ends!

Pros: - Fantastic team that effectively sets you up for success - Simple, clean UI, not clunky - Features are regularly updated - Ability to tailor application stages - Ability to sync with Gmail and Slack is fantastic

Cons: - Greater ability to tweak and tailor the access/editing ability of Line Managers - Line Managers may require a different dashboard set up, they seem to be easily confused by what they see - Creating email templates can be a little finicky, it would be good if the email could take structures like tables - Price may be a little expensive for small companies, however, I feel it is a good investment

Easy to use!

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall I recommend this ATS - easy to use for our global talent team

Pros: Lever is very user friendly, intuitive, well laid out, drag and drop resume feature handy, outlook integration is awesome for email and scheduling

Cons: reading through interview feedback a bit time consuming - still working on getting clean data for reporting

Incredibly intuitive recruitment tool!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Hiring managers and other stakeholders have shared with our team very positive feedback, most of which surrounds the helpfulness of increased visibility into hiring and offer details.

Pros: Usability and simple/beautiful interface G Suite integration - calendar & email syncing Candidate/feedback visibility control Resume parsing to create detailed candidate profiles Ability to schedule emails to be sent Customizable reports "Notes" tool for easily engaging in conversations Customer service and technical acumen of the people behind the product!

Cons: Requisition management could be improved

Great ATS

Dec 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy and quick implementation. Intuitive easy to use UI. Good support and training. Overall -- quite happy with the product -- no big surprises.

Cons: The synch with Outlook emails is buggy. If emails have the same subject line the emails threads can be attached to the wrong candidate. This is a know issue that is being worked on.

Great product! Really helped us get team on boarded for hiring season.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: -Easy to use... it's just like gmail.
-Great set support. Responsive & knowledgeable.
-Fairly customizable.
-It just works.

Easy and useful tool but often needs work arounds for special processes.

Dec 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - easy to navigate - simple setup and settings management - easy tracking of candidates and pipeline - bulk actions - collaboration: Notes features and secret notes - Organization of tool, specifically on profiles: easy to find information and like that the features are separated out (Notes, Feedback, etc.) - Integration with GCal and Gmail and Docusign - can have agencies submit into the tool - customizable feedback forms

Cons: - hard to customize certain processes - can't customize access for all employees - some features are unclear without explanation; help text sometimes doesn't provide clarity for the functionality - difficult to build future pipelines or "project folders" for future sourcing - agencies can't track their candidates in the tool (agency portal) so we have to manually keep them updated - overall management of everyone's Lever access -- experienced many bugs in the backend and reoccurring issues

Getting better

Dec 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use; mostly fairly intuitive and have definitely seen some improvements to the overall product over the last few years

Cons: Reporting is tricky and could definitely be more intuitive. Also difficult to bulk archive candidates as candidates may have applied for more than one role (so have to do those individually).

Great ATS - Hoping the marketing functionality will be great!

Dec 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use adding candidates via resume drop, love the LinkedIn pairing feature, job copy and post function is very easy to use.

Cons: Reporting functions are not as robust or intuitive as I would like. The archive feature is a blackhole.

Ups and Downs, overall a good experience

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Comments: We have only been using the product since August, so we've had a lot of transitional pains, but I'm hoping we settle into a good groove soon.

Pros: The product is attractive, user-friendly, and is easy to use from both a recruiter and interview point of view. I love the interview reminders, integration with Slack, and secret notes.

Cons: The product is not as customizable as we thought it would have been. Our company moves very fast and wants improvements very fast, but we are only one client and do not see those changes made as quickly as we would like.

Lever ATS Review

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Really enjoy the delay deliver email functionality! It helps ensure that we are getting communication to candidates in a good time frame

Cons: Some added functionalities would be helpful - Having an auto decline function that can be set up by the user, as well as more robust scheduling tool

Easy to use tool

Dec 08, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: We really love the Lever Integration with Glassdoor and Outlook. Ease of scheduling interviews and capturing feedback centrally.

Cons: Duplicity check is missing, Integration with LinkedIn, head count for job openings missing in reporting

Great tech

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Gina has been great so far - very helpful

Pros: UI is great, easy to use (not clunky and minimal clicks) love the Easy Book and sending emails on behalf of others - saves a ton of time!

Cons: Wish it was smoother with Outlook integration and there are glitches sometimes. Would like get less emails regarding feedback

I have been using Lever since a month now, and definitely the best ATS I have experienced in past years

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Design is simple and easy to use Draging and creating candidates in a few seconds nurture +++ creating templates is very easy integrating with Linkedin Recruiter

Cons: Sometimes the overview is tricky when you see the list of all candidates VS the job you want to check

Awesome software tool to manage people, reqs and workflow for staffing and recruiting!

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money

Pros: User-friendly, ease-of-use, reporting features, ability to connect to O365 helps tremendously I can email anyone from Lever without having to go to my work Outlook e-mail

Lever is a great product. It is very easy to use and the implementation process is seamless.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It keeps everything hiring related in one organized, easy-to-use place. Lever provides great visibility around candidates both at a high level and a very detailed level. Lever allows our company to make better decisions when hiring by encouraging feedback and notes around candidates. The tools that are available in Lever are industry-wide best practices, and Lever makes them easy to use and implement.

Cons: The only con (which isn't even truly a con) is that it is a new process, so it takes some effort to get the internal team onboard. This would be true of any product though, and Lever does do an amazing job of providing training resources to make the adoption as easy as possible. My implementation specialist actually trained all of my hiring managers which was a huge help to me!

Overall: An improved hiring and recruiting process.

Great customer services; needs some feature improvement

Nov 21, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The platform is aesthetically pleasing, organized, and pretty straightforward. I like how hands-on our support team is.

Cons: I wish there were more features, and that the current scheduling features were more intuitive. I also wish there were more customization options (parallel recruiting tracks, EasyBook sharing, etc.)

Delightful and easy to hit the ground running.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No more google docs to track candidates. I love the nurture feature & built in reporting. It¿s also really fun to see how many times candidates have engaged with my emails.

Cons: - not able to use hot keys while typing a nurture message. for example, I cannot use the hot keys to hyperlink something in a nurture message.

Couldn't be happier that we switched to Lever!

Nov 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our implementation consultant has been fantastic! Clearly knows this platform inside and out. We lucked out getting him. Now if we could only keep him post-implementation, we'd be set! :)

Pros: The candidate-centric workflow was admittedly a bit different to get used to, but now that we're in the system and familiar with it, it's really the most logical way to view candidates. The UI is fantastic, intuitive, and clean. Loving it so far.

Cons: The only downside (if I have to pick one) is that the req association with a job is a bit different. We'll get used to that too, though. I'm confident it'll get easier

So happy with my decision

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I can't wait to get everyone fully up to speed on Lever and the new and improved recruiting process it has made possible!

Pros: So easy/intuitive to use. Ample training/support materials. Customer service chat responded within 24 hours. our implementation specialist is a ROCKSTAR! He explains everything very clearly and his thorough implementation plan and organization have made the process as seamless as possible.

Cons: There are still a few features that are missing: making requisition info information secret (compensation bands), customizing Offer Form fields further with dropdowns, multiple choice, etc. instead of just text and being able to put the fields in a specific order in the form, etc. but I believe a lot of these are in the product pipeline.

Amazing!

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Agent has been fantastic to work with and is easily accessible for all my questions!!

Pros: Interview scheduling and feedback Email templates Integrations with other tools Management of pipelines

Cons: Would love to see additional services to integrate with. Possibly adding a comprehensive on boarding system that integrates with various HRIS systems.

We were able to implement Lever in a week and get a dozen hiring managers up and going the next week

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to implement, it is easy to train hiring managers how to use, it is easy to configure, it is just easy.

With a candidate-centric view of the world, it allows us to easily shift candidates from one potential role to another, or no role at all, and still be able to keep track of them.

The integration with Google Enterprise Calendars and Mail makes scheduling phone calls and interviews incredibly easy, and the calendar events have links to the forms we set up to capture interview information.

E-Mail templates, including links to allow candidates to schedule their own interviews, are easy to use and have fields that are auto-populated from the candidates' information.

Cons: There are still some glitches in the e-mail templates as far as what the sender sees, but it is fine for what the recipient sees.

Overall: Fast implementation and excellent candidate management!

Straightforward to implement and immediately at the core of all of our recruiting.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Implementing Lever directly increased the productivity of our recruiting and their analytics capabilities allows us to regularly inspect and direct our efforts based on the quality of our hiring. Integration with Gmail & Google Calendar a PLUS!

Cons: The confidentiality rules aren't as flexible as we would like so that we could grant more customized permissions to Recruiting Team members. They are working on it though...

Capterra-loader

Amazing customer service!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer rep was incredibly helpful in walking me through how to use this platform, she went above and beyond making sure I understood how to use all the functions of Lever to the best of my ability. Without this amazing training I would not have been able to utilize this amazing platform as well as I currently do.
I love the way the candidate timeline is displayed
I love the ability to pull so many reports
I love the scheduling function and how it integrates with Google Calendar

Cons: One con I noticed is I cannot schedule a Google Hangouts call within the "Scheduling" function in Lever. This would be helpful when setting up video chats for my other team members.

Excellent tool for managing recruiting

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lowers friction of hire communications and keeps track of everything. We were looking for a way to get recruiting out of email inboxes and Lever delivers. It's effectively a CRM geared specifically for hiring.

Cons: Setup is not exactly self-service ease, fortunately they have good support.

Capterra-loader

Fool-proof navigation & great support team

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Navigating Lever is extremely easy, you can work with their support team to customize how you break down your candidate pipeline so that hiring managers in the field who don't fully understand recruiting or the interview process, can easily jump in and still know where to go and what to do.

Their Account Management and Support Teams are fantastic and extremely helpful! Their team truly cares about my company and wants us to grow and succeed. Additionally, they have been flexible with me on many different topics to make my experience better.

Cons: The reporting features need a bit of work, they get the job done, but you have to really dig in and experiment to fully understand how each report functions. It only pulls reports in lists of candidate info, would be nice if it gave me exportable hard numbers.

Awesome on boarding experience

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love how easy it is to trim my time spent chasing down leads and organizing info in Lever. I've reduced my time spent on recruiting considerably by being able to standardize the process with this awesome ATS.

Cons: Would be great if they integrated with a few more job boards or if I could get a hands off prompt when I need to follow up with a candidate.

Easy tracking

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Nice and easy to track candidates along the process, no one gets lost/forgotten about and hiring managers get reminded about giving feedback.

Cons: Difficult transition from our old recruitment platform - it took a little longer than expected, could be improved.

Excellent guidance from the Lever team towards an intuitive way to manage candidates

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - The lever team was an excellent partner during the implementation as well as follow-ups, response was almost immediate and always helpful. - Very intuitive ATS with an easy UI - Tags and search filters makes it easy to browse the candidate database - Very customizable towards company needs (e.g. stage transition)

Cons: A small one: adding new work locations for job posts requires extra steps, could maybe be simplified

Helps keep our team accountable & organized

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Going from 0 ATS to using Lever, I am definitely satisfied thus far. Implementation was relatively painless, and I'm happy to finally have all our candidates living in 1 place.

Pros: SCHEDULING TOOL!!!!!!! This has made my life so much easier Feedback feature is really helpful for getting the team to write their feedback down in a timely manner.

Cons: Sourcing is a little more of a manual process than I'd like. I know this probably isn't Lever's fault due to settings on other sites such as Linkedin, but it's a bummer that it can't scrape the info directly from the site without me having to download --> upload. Also, it's kind of annoying that you can't seem to print a resume directly from Lever, you need to download it and print it in order for it to be in regular 8.5x11 paper printing format.

Lever provides a solution

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I enjoy the product a lot and am extremely happy with our choice to purchase Lever.

Pros: The integration features that Lever has with Google is GREAT! It makes the syncing of emails, schedules, and feedback pretty much seamless.

Cons: There are some little glitches when the initial sync happens that should be discussed more during the implementation process. Regarding the syncing capabilities, certain features need to be turned on / off in Gsuite. We were not aware of this and some work from our IT department needs to happen. In addition, the scheduling feature should be updated so that the invites are created better = 1 invite that has the feedback and only goes to the interviewer and the other one goes to both to the interviewer and candidate. Right now they are separate emails and, for us, this is a problem as we use Google Hangouts and the invites create separate links to the hangout.

Innovative product, unlike most Applicant Tracking Systems.

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: customer service agent is great. She was extremely helpful throughout the implementation process.

Pros: - Simple UI - Necessary functionality (but they don't overdo it with bells and whistles) - Easy for hiring managers to follow - Great support

our implementation manager at Lever, did a stellar job of preparing me as an Admin and training our hiring managers.

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer Support during implementation and after launch. Scheduling tool is much better than it was a few years ago. Interview feedback is easy to set up.

Cons: The LinkedIn free integration does not drive candidate submissions and it would b great if you could link paid click job postings on your personal LinkedIn account with your Lever account so you could push applicants into Lever.

We have loved our switch to Lever!

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We implemented Lever at the beginning of this year and are very happy overall with our switch. We originally chose to go with Lever because we liked how "candidate-centric" this platform was over other systems. We wanted an ATS that streamlined our application process, screening, and made scheduling a breeze and overall, we have found that! The implementation and customer service team has been top-notch with Lever. Along the way, we have received answers to our questions right away. The videos and tutorials have been extremely helpful and the feedback response rate from our interviewers has increased. The integration with Microsoft Office365 with a single log-on process was well-received with our interview teams. Our company fills a majority of our entry-level hires through campus recruiting and Lever has allowed us to organize our applications by school, events, position, etc. which has helped our team organize our campus recruiting efforts. We are also beginning to implement Lever "Nurture" to help with our recruiting campaigns and to help us recruit "passive candidates." Overall, we are pleased with Lever and its functionality. We would recommend it completely.

Cons: The ease of use of reporting could be better, but Lever seems to be continually pushing out new updates.

Awesome team, Great To work with !

Nov 01, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: The Lever team is great to work with and is really responsive.

Pros: Its an amazing tool for Interview scheduling and keeping database. All the stages are well defined and makes life easy for a recruiter. At the same time sending emails to candidates via lever is again one step process and really saves time.

Cons: I am still trying out figure out the reports section of this tool, which i feel is bit confusing and do sent give accurate data. However the Lever team was really co operative to help us resolve any of our queries.

Great tool for all recruitment purposes

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I would like to use this opportunity to thank the support staff, for her patience and time to resolve our queries and for helping us utilize the tool in the best way. She helped us in sorting and simplifying our huge pile of data on lever. With her help, we can now use Lever for multiple purposes and can customize as per our needs.

Pros: - Super easy to understand the functionality - great tool to pull the reports - unique tags to refine the candidates - filters to search out the relevant pool - smooth transition of candidates from one stage to another including scheduling of the interview - customer service is really good and helpful

Cons: No separate section for rejected candidates and the levels they got rejected. Would be very helpful to pull that report as well.

Complete Service

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service agent made the adoption and integration of Lever as easy as possible. His customer service is truly remarkable.

Increased agility and transparency.

Oct 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is so user friendly. My previous ATS was really clunky, and there seemed to be a variety of ways to do the same thing - therefore I was constantly worried about consistency and reliability of the reports I was running and the data I was using. Lever works seamlessly with Gmail, it allows me to reduce the admin time involved in the interview process through automation and in-built scheduling tools, and I really enjoy having the ability to empower my hiring managers by giving them access to all the information, stats (time to hire etc) they need, on demand, directly. Lever has given our recruitment process an additional level of transparency and accessibility that is invaluable. I also love Lever Nurture. I strongly believe that talent acquisition professionals should be effective marketers - and the ability to include and leverage my ATS as part of employer brand and EVP communications is brilliant. If I have any questions, customer service is always very helpful and quick to respond.

Ideal for any size or shape of business

Oct 27, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall it is a great product and their support is always welcoming. I guess they could be a bit more proactive in seeing where we could improve on our use of the product, but that is a costly initiative, so I completely get why that is also dependant on the size of the client. I really can't say anything bad about the product or company.

Pros: - Fast to get started - Extensive options - Love the feedback functionality and the customisation possible - Being able to effectively sum up a candidate and go through several steps of interviews and feedback - Fantastic people working there

A great tool that works perfectly for recruiters and hiring maangers alike

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We loved working with Stephanie (Initial point of contact) and Bryan (Implementation). Everyone who met them was impressed by them and willingness to help!

Pros: This product is so intuitive to use, the implementation was flawless, and the support throughout was consistent immediate.

Cons: Compared to the system we were using before, it is much more expensive. While it seems to be worth it that has stopped us from upgrading for more of the wonderful features we'd like to have access to.

The best I have used

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been recruiting 17 years and have used most ATS's out there. Lever is the best so far.

Pros: Intuitive, clean, great support at start-up (when you really need it). The flow is correct and easy to navigate. Customization is easy.

Cons: Wish I emails, forms etc. once opened could be dragged. When I open email and forms it sometimes blocks other info I would like to see.

The best

Oct 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer Support and Implementation Team has been really phenomenal, so quick, and really on top it!

Pros: Before Lever, our hiring process was tracked manually and no one was submitting feedback. We now have a process in place and a tool that offers speed and scalability. We love how customizable it is and that it syncs with LinkedIn and Google Calendars. Lever helps collaborative hiring, aligns key stakeholders ¿ recruiters, hiring managers, leadership, and interviewers ¿ around the hiring process to make it move as rapidly and effectively as possible. Now all employees can identify, engage, and hire the best talent with the speed and agility that comes from having everyone on the same page.

Cons: A few little things that need updates. - Having to change the subject line of a calendar invite everytime you reschedule - The job description template page is not customizable

Great onboarding and great customer experience via Gina Hernandez

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Not at this time, keep up the good work. Maybe more networking events for recruiters and talent?

Pros: I like the ease of use of the platform, and how Gina a Customer Service Manager there has really helped me with all of my onboarding. She was extremely friendly, down to earth, and very responsive!

Cons: I wish there was a better way to grab candidate info off of Linkedin, but it seems that is changing soon.

Super easy to use!

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Evan and the team at Lever are pros at what they do and the platform is extremely easy to use.

Pros: The client implementation portion was awesome. Evan really took the time to explain everything to us and was there for each step of the process.

Cons: Not really a con here but the number of qualified candidates was much higher than we expected so it took a little more time than we planned for originally. Terrible problem to have, I know.

Capterra-loader

Lever is extremely user friendly and easy to implement

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were given two months to implement Lever and it took us less than two weeks. The Slack integration and the feedback forms have dramatically decreased our time-to-hire by allowing me to send internal interview reminders and instantly solicit feedback. The scheduling software is ahead of the curve providing tools that gsuite doesn't plan to roll out until the end of the year at the earliest.

Cons: The one issue we have with Lever is that we can't pull out or share candidate profiles with people that don't have a company email address

Overall: Decreased time-to-hire, created a database of past applicants, and made us more organized on a whole

I had an incredibly smooth and well-supported implementation.

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We wanted something that could be implemented quickly and easily, it was also important that the cost made sense for the value of our rapidly growing team. We needed a platform to help us connect all of our job boards and postings for a unified candidate experience. Lever has provided all of this! The platform is intuitive and the Customer Support team is always ready and willing to help make the platform the most efficient for our team's use.

This has been a great tool for our team and even better for our hiring managers who are loving the new system.

Overall: Ease of full cycle recruiting and ensuring a uniform candidate experience.

They really take their customer feedback and actively develop the platform.

As Easy as an Apple w/ Kinks

Oct 19, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: Ok product, but not thought over clearly. It's user friendly for everyone but the Hiring Managers and Recruiters.

Pros: I like how the product is very simple to pick up. The interface is easy to look at and figure out. I love how there is an option to bug people for feedback.

Cons: It takes too many button clicks to do something that should be automated, like rejection emails. This is an odd thing to say, but some of the features are too simplistic. There are a lot of things I wish I could do, but I can't, such as changing the application per req vs. per location. It's also terrible UI/UX displaying candidate info like a newsfeed.

Leverage with Lever

Oct 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I've previously used Jobvite, and I definitely like how much more intuitive that Lever is. Lever has a super clean UI, and everything is extremely organized. I love the option of building out your own templates.

Cons: One thing that I do not like about Lever is that the "Archive" candidate feature does not give you the option to send an automated rejection email to close the candidate. In addition, the whole requisition vs. job posting gets super confusing.

Lever is a perfect blend of ATS with CRM features that is robust and user friendly. Love it!

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: When we sought to replace our outdated, clunky ATS with something more modern, because of the nature of our business and related recruiting challenges, the product we selected would have to be user friendly, intuitive, relational and possess strike-zone reporting capabilities. Upon doing plenty of research on competing products, Lever emerged as the clear favorite. The CRM features are terrific for pipeline building, the tool is so easy to learn and use, and the information available through reporting provides the unique analytics that are critical to creating a more efficient talent acquisition process. It's almost as if Lever was created just for companies our size, with our unique culture, vision and values.

Cons: The one feature I would like to see change is to have the ability for multiple interviewers to leave feedback on a single feedback form.

Capterra-loader

Straightforward to use, super helpful support

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: We implemented Lever at our six-person robotics startup with no dedicated HR staff. The interface has been easy to use and we were up and running very quickly - the only real challenge for us is knowing what we want to do with it; once we have a goal in mind, it's usually very easy to figure out. Lever's support services are excellent - our account rep has done some very helpful training for us and has been incredibly responsive when we've had questions - and the online resources have been great reference material as we bring new people on board and get them using it as well.

Cons: It'd be great if it supported some features linked to suggestions about increasing the diversity of your pipeline (for example, being able to hide name/gender and ethnicity-identifying info before the resume is widely reviewed). Would also be nice if it was possible to promote the automatically published LinkedIn jobs, rather than having to post them manually (though I imagine this is as much LinkedIn as it is Lever). I'd also love a feature to prioritize people in the interview queue so that the person doing all the interview scheduling can work accordingly.

Quick and Easy.

Oct 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Quick and Easy to implement. Intuitive product. Limited training necessary Awesome customer service.

Cons: I feel like there are limited reporting options available as far as customization of reports go. The standard reports are good but don't fill all of our needs.

Best ATS I've used

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The support staff was amazing. She was available anytime we needed her and has such a thorough knowledge of the product.

Pros: Integration with email customization of pipeline steps ease of use for generating reports ability to customize where necessary (add forms)

Cons: must upgrade to a next level account to be able to export reports to excel I can't really think of anything else.

Capterra-loader

i've used Greenhouse, jobvite, bullhorn-- this is the best.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, doesn't a take extra time, it's a time saver. The design is well thought out clearly they continue to work on the product. The implementation person was better any customer-service related person I've ever dealt with. Really.

Best ATS I have used in my 10 years working in Recruitment. Provides a great candidate experience.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reporting, you have data at your fingertips.
Workflow is so easy to use.
Sync to your inbox so you don't miss anything.
Platform where you have everything in one place.

Overall: Everything is captured in one place. It's a much more interactive recruitment process as hiring manager are in the system. we can track where our most successful candidates are coming from. It has transformed our recruitment process.

Lever is good with the potential to be great

Oct 02, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I believe that Lever is constantly working on improvements and we see that they are committed to excellent service. I also got some insight to the company and know that their workers have fun and trust that their leaders are taking the company where it needs to go. So I in turn trust that they are going to keep working to make their product better, keep up with changing tech & strive to meet the developing needs of their customers.

Pros: We recently went live with the product and so far our recruiters like it and our hiring managers are giving us good feedback too. It truly is intuitive and user-friendly, and does not bog our staff down with an abundance of options or layers. We¿re tying up loose ends, but we feel confident that Lever is going to help us significantly with structured interviewing as well as keeping our processes consistent across the globe.

Cons: The only drawback is that the product is immature so some of the components are not completely fleshed out. For example, they are still working on integrations with 2 products that are critical to our operations: O365 and Workday. And we cannot complete the offer process through the system either as applicant information does not flow to it and negotiation with the candidate is not possible at this time.

The Lever Team is great to work with!

Sep 27, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Lever team is great to work with, and very responsive! Everyone (from the CS team who handles tickets to our implementation specialist) has been incredibly professional and helpful. The product itself has some great features as well for recruiters (LinkedIn cross-functional integration, Google Chrome Extension, nurture campaigns, "send for" feature, GoodHire background check integration to name a few). I know our recruiting team is very involved with the nurture campaigns to engage passive talent, and thus far, we've had great success with it. The platform UX is also very clean and intuitive for the most part; I've received positive feedback from our hiring managers who use Lever as a way to check on the health of their pipelines. Overall, I would recommend the platform to colleagues who are looking to upgrade their ATS. :)

Cons: That said, I would have to caution anyone who is currently on Outlook Exchange, as the integration with Lever's scheduling tool isn't fully compatible. I can only speak on behalf of our experience, but we're running into some serious setbacks here (reschedules and cancellations in lever's scheduling tool don't reflect on the calendars in Outlook, so we wind up have to double schedule and double cancel whenever interview times change; conference rooms can't be booked through Lever; interviewer availability can't be viewed in the system). This is something I know the team is working hard to correct, so fingers crossed we'll be able to find a solution soon!

Easy to use. Mostly self explanatory. Great support videos and support staff.

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. I love that there is one menu that takes you to everything. Candidates are easy to review, notifications are purposeful and not too intrusive, and it's so easy to train employees how to use. Also having everything integrated with gmail/google cal is incredible! The ability to leave feedback, or review a candidate profile, add notes and a number of other features available to do through email is an incomparable feature, in my opinion.

Also, that you are able to book conference rooms and see interviewers availability is absolutely integral to ease of workflow.

Cons: The layout could be a little more user friendly. I wish I could see interview booking details in the same place as the feedback. Also, the easy book feature, while great in theory, still has some issues to be resolved, though the availability of the feature itself is still pretty great.

Overall: Ease of workflow. Everything needed for tracking applicants is one place.

I had implemented other ATS in the past and my experience with LEVER has been swift and interactive.

Sep 22, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly as both a user (testing the product) and a administrator ( migrating candidates from another ATS with good instructions) Did not experience any "system crash" during the transition - reliable system. Automation features have worked smoothly to ensure positive applicant experience and HR experience. Reporting ( data collection ) is easy to gather and serves the needs for presentation to our internal customers.

Cons: In addition to Google Chrome would like to see LEVER be able to optimize its performance using other platforms to for applicants who do prefer to use other search engines.
From a presentation/ branding standpoint, prefer to have the logo appears in the resume received/thank you for applying emails to candidates.
When migrating active candidates from the other ATS to LEVER, have to first saved the resume of each candidate before transferring them in groups to applicant@hire.lever.com
Would be nice to click & print resume versus downloading the document prior to printing it when needed
Under interview tag, the initials appeared next to the candidate name, belong to the owner of each job and not necessarily the last user who scheduled the interview. Have to flip down to the activity /transactions below the resume of the candidate to find out who is the scheduler of the interview.

Overall: As the lead HR person of this implementation - I found the transition and the different features of LEVER to be useful, up-to-date, and the thoughtful implementation project details that was being presented to me.

Lever is intuitive, user friendly, clean, easy to navigate

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Lever is so intuitive, user friendly and easy to navigate. The customer support was helpful in setting it up, and instructional videos and articles were helpful in learning the system.

Cons: I don't care for how the feedback feature is set up and seems time consuming. Lever doesn't have the most convenient way for creating blind screening of resumes to eliminate unconscious bias.

Not one headache thus far!

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Lever is an excellent ATS tool that we will use for many years to come as we continue to grow and scale. I would highly recommend Lever to any rapidly growing, super agile start-up.

Pros: * Super intuitive w/ awesome interface * Managers (across all depts) use the tool willingly and properly * Easy to stay organized and ontop of pipeline * Good features across the board * LinkedIn integration is LIFE to a Sourcer and/or Full-Cycle Recruiter * Things just make sense * Customizable Feedback Forms and regular Forms tool has made the process much more efficient and clean

Cons: * Email template feature could use some updates * Scheduler glitches at times and doesn't save progress to a draft * No true "quick resume review" within the reqs and/or job postings

Lever is a fantastic tool for seasoned recruiters and their teams.

Sep 18, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lever is fast, and full of functionality to automate many of the repetitive tasks associated with the interview and hiring process.

Cons: There is no dashboard just for Coordinators, and no way to track tasks assigned to Coordinators. It would also be great if we could customize every question on the scorecards.

Start up ATS when much potential

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall, a great system with much potential. Can not wait to see what's to come with Lever.co in the upcoming months/years.

Pros: + Customer Service team extremely helpful (Shout out to both Jillian & Amelia) + The system is user-friendly + Links for training: Step by step process to understand

Cons: - Communication is mainly done via email. We are a rapidly growing company and sometimes hopping on the phone is much easier for us. - Some technical issues with Lever, which is common with many ATS. - The ATS is very time consuming and needs much follow-up. - Doesn't integrate with our payroll software (Paylocity).

Best choice for data driven teams and org

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We chose Lever after global comparison of tools for both its ease of use and its deep data capabilities. The support teams work closely with the team to set up, customize, answer questions, etc. I have question or requests nearly daily and they are always extremely responsive and eager to find a solution. Our business operates in many different countries and we've decided to roll out Lever in all our markets. Teams and Hiring managers are so far pleased with the transparency, real time data, and instant collaboration with recruitment teams. Nearly every communication I've had with Lever's employees has been positive - from implementation specialists who go over and above to help teams to product teams who have designed elegant solutions for requisitions, approval flows, and other areas.

Cons: Currently not yet able to have confidential postings (for when someone is being replaced or for very senior roles), but I'm hopeful this is under consideration/development given Lever's increase of enterprise clients. We've run into complications in some locations as Lever's servers are based in the US, which for companies who operate mostly outside US, can cause a lot of hassle with Legal and Compliance departments around data privacy. Hosting servers for instance in the EU, would help to smooth the adoption of Lever.

The Top Recruitment Product

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Moving from an out-of-date and clunky ATS to Lever has been one of the best things to happen to me as a recruiter. I love that I have access to all the candidate information in one place! The large amount of features in Lever are all completely user friendly. I recommend this product 100% to anyone looking to upgrade their recruitment experience on both the recruiter and the candidate side.

Cons: That we didn't implement it sooner. Our old system was extremely hard to use and none of our hiring team wanted to use it.

Modern with potential

Sep 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Modern look, good support, smooth profile parse from LinkedIn. Automatic e-mail conversations saving.

Cons: Not recognizing already inserted candidates and companies - allows double insertion. Could be more recruiting firm oriented with options to create a projects and maintain clients (not only candidates).

Would recommend the product!

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: 1. I love the customized pipeline. My pipeline has a lot of stages, built just for me and each morning I can see exactly which candidates are in Outreach Day 1, Outreach Day 2, etc. I can see, at a glance, which calls I need to make that day and on one screen I have everything I need - phone, email address, resume, my prescreen notes, etc.
2. Huge fan of adding tags to each candidate, I can see this down the road, as being a critical piece of contacting past candidates for the city/state I'm recruiting for.
3. Directly emailing candidates and managers from the ATS has been fantastic, I already have a gazillion templates established, and I use that feature on a daily basis. Love this feature! I also really appreciate the @mention feature in the Notes section to get my Hiring Manager's attention.
4. Integration, Integration, Integration! Have I mentioned the integration with the job boards? LOVE IT!

Cons: 1. Our forms are very formatted and structured, migrating our lengthy interview forms into the feedback function has taken some work and re-working.
2. The candidate is unable to "register" on our website to receive alerts when a position opens up that they are qualified for.
3. The calendar/scheduling function was geared around Google calendars, we are on Outlook, so we would like to see the visual training guides revised to be more inclusive.

Has been a seamless transition from our former ATS.

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is super easy to organize - integrates with all of our systems - customer support is super responsive.

Cons: If you need to change a minor thing about an offer letter (i.e. start date) you have to restart the approval process.

Overall: streamlines recruiting process, improves transparency with recruiting and hiring managers, stores everything in one place.

Great product. We love Lever Nurture & believe it's improved the effectiveness of our outreach

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: +Lever Nurture. So amazing to be able to set smart campaigns, know when people have engaged with your emails and have leads move automatically when they respond
+Really easy to use scorecards. Customisable and easy to duplicate / edit.
+Home screen is a very easy to consume overview of your pipelines, and you can quickly cut it by role / owner / stage. Very little clicking in order to know what's happening.
+ Intuitive scheduling
+ Smart search
+ Loves that profiles are auto-completed when you upload resumes
+ Easy to train other interviewers/teammates on

Cons: - Privacy controls were hard to figure out
- Would love to be able to merge profiles if candidates are entered twice

As a solo recruiter for a rapidly growing start-up, Lever has saved me so many headaches.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Honestly, it was the calendar booking for a while, but now its 100% Easy Book Links. In the few week's that I've had it, it has saved me so much time in booking both my first round screenings and I've been able to work with hiring managers on their recurring weekly schedules so candidates can book their own technical interviews as well.

Outside of that, I've been diving into building a much more structured interview process and Levers Feedback Forms are robust enough that I can create super thorough forms tailored to each hiring manager.

Cons: I wish there was more functionality that made liaising with recruiting agencies easier. Very few agencies ever use the "custom job application" link that I send them and the resume email import functionality is very basic. Ideally, I'd like the capability to automatically tag their source. Possibly based off of the email address of who originally sent it to me. (IE - Agency sends me 3 resumes and CC's the email I use for Email importing. Lever see that "john.doe@recruitingagency.com" email handle and automatically knows that it should mark the source as Agency and tag it as "Recruiting Agency" or w/e)

Honestly, that's my only gripe, and it's not even a bad one. It's super niche for smaller recruiting teams like mine who use a number of agencies to help ease my work load.

So User Friendly!

Sep 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I finally have a way to get hiring mangers involved in the recruitment process and it has streamlined the candidate and manager experience. Also, the customer service experience during the implementation has been outstanding.

Cons: I am still working on getting the system to integrate with our other systems (like for on boarding).

SO EASY AND SO PRETTY

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is the best ATS I have ever used in my 12 years of HR practice. It's super intuitive and you can drop/drag documents into the portal and it captures all of the required fields. Once you create/publish a job and have the right connections, it automatically feeds it to other social media platforms like LinkedIN/Indeed etc.

Cons: At first I didn't love that it doesn't filters out candidates but in thinking about it more, it actually is a great feature ...so really...i don't have any thing bad to say about this product.

OBSESSED with Lever!

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: +Easy to use and easy to train hiring managers
+Cleanly organize candidates and love the email and scheduling functionalities
+Integration with Google
+Customer service is AMAZING
+Constantly improving!
+We increased apps by 461% last year because of ease of use

Cons: +Customer service is awesome, but you do have to reach out to them to make shifts to the platform (would be nice to be able to change some things yourself)
+More costly solution for us as a non-profit than former platform, but SO worth it

Overall: +Huge increase in capacity without hiring staff
+Ease of use!

Exceptional Customer Support + Online Resources

Sep 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: --Customer Service/Implementation Specialists were SUPERB! Well-versed on the product, responsive, reliable, and even willing to conduct trainings for your team (shout out to Megan Dunn & Bryan Smith)
--The online resources are awesome. Screen shots +directions for everything
--The Linkedin Chrome extension is a HUGE time-saver
--Submitting Referrals is super easy.
--Nurture feature is awesome...also, love the fact that candidates are associated by their email address

Cons: --Some limitations to the software if you don't opt into the Enterprise Version
--I don't believe that I was intentionally misled about the product's capabilities but, there were some instances where I found myself feeling disappointed that some of the features I wanted were in Beta, weren't included in Non-enterprise version, etc.
--Some of the terminology is a bit counterintuitive...'Forms' vs. 'Feedback' vs 'Templates'

We've been delighted with Lever thus far!

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Lever takes ease of use to a whole new level for both recruiters and interviwers. Compared to our last vendor, we're seeing major improvements in how we manage sourcing workflow, scheduling and communication with the greater Wealthfront team. Lever's is an interace that makes sense, and is easy to learn.

As likely occurs when onboarding any significant new piece of software, questions from the team have been consistent. That said, we've received tremendous and timely support from their client success team.

Cons: Some glitches / bugs, which I think can be expected when handling this much data. Other than, no consistent issues.

100% of Reviews Accounted For, and Counting!

Aug 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Lever for a few months now, and just the other day I was noticing that in all that time I've been using it I have never lost any of the feedback I was writing. Sometimes I'll start a review immediately after the interview but I won't get a chance to finish it until later than night or a couple days later, so my data are surviving loss of internet, changes between wireless networks, sleeping/hibernating my laptop, etc. and no matter what, when I hit "submit" my full feedback is there. Whatever backend they've got implemented, I am really grateful for it! Zero frustration here.

Cons: I think the thing I like least about Lever so far is the number of emails I get reminding me to submit feedback on a candidate; it's hard for me to be too upset about that, though, because the only reason I get those emails is because of how long I take to submit my review. And as someone who has been waiting on other people to submit feedback before I could extend a job offer, I know how frustrating it is to be waiting on that. So even though I wish I got fewer emails, I wouldn't change the feature, because they do remind me each morning to prioritize Lever feedback.

We're doubling the size of our team very quickly - Lever provides the tools and visibility we need!

Aug 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: As a small start-up, we needed something that was quick to implement and easy to use. Lever hit the mark and has streamlined our interview process in a big way - we're able to organize referrals effectively and source/follow-up with potential hires seamlessly. As the point person for hiring, Lever has made my life easy.

Cons: I'd love to have a way to share internal job postings easily with all team member types, but other than that, no complaints!

We have yet to launch, but so far everything we have done has been very intuitive and easy to use

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Software is intuitive. Customer service has been great. We have our own rep (Monika) and there is a large library of "how to" articles and videos.

Cons: Hard to conceptualize exactly how it will work until we launch, but everything has been so easy to figure out so far I am not too worried!

Lever has been great! Great analytics, very easy to use, incredible UI

Aug 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the integrations the most, it definitely streamlines our process and saves us a lot of time.

Cons: Not all people following a job are notified of the candidate's changes from stage to stage, and sometimes they get lost in the process.

Brings clarity and structure where there was none

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a startup, we wanted something that could be implemented quickly and easily, it was also important that the price made sense for the value. We got all that, and more, with Lever. Lever is intuitive and allows us to keep track of candidates in an organized manner. Definitely a big plus for an organization that doesn't have full time recruiters and internal staff dedicated to hiring.

Cons: Biggest improvement I'd like to see a mobile app for on-the-go use. Other than that, no major issues.

Overall a great product for sourcing and tracking candidates.

Aug 23, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ability to share notes, status updates, automate interview tasks. Automation of offer approvals and scheduling interviews.

Cons: Can't print the application or have the candidate provide e-signature. HR needs to have candidate fill out a separate application. This is important for legal reasons.

The Recruitment Tool You Really Need

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, I think Lever's by far the best product on the market for those who are focusing on sourcing for good candidates for jobs. This tool is the most efficient one I've seen: I single-handedly ran 200 senior candidates through the tool via sourcing in my first month at work, from sourced to 2X hires. Saying that, the sales process could be better and they're a bit unnecessary when it comes to additional features. All in all, grit your teeth and just do it. It'll turn Recruitment into an organised, and very professional flow in a matter of days.

Pros: - Time Efficient: LinkedIn extension, and the flow of the work means 1 person can manage 100s of candidates: and survive. - The Sourcing Dream: if you're sourcing candidates it's your best friend: it takes me 30 seconds to onboard a new lead - Customisable interview sheets: it's so easy to give feedback on a candidate once you get going. -,Wonderful Onboarding Support: once you've made the decision your onboarding support is impressive, professional, and great.

Cons: - Price: it's not cheap, but the price does vary according to company size. It's worth it if you've hired anyone dedicated to recruitment. - Integrations: things like a Slack integration are unnecessarily pricey features. The same comes for the amount of integrations (not that many) as well as the price tag to do each one (something as necessary as a DocuSign integration costs serious cash). That limits you, and feels annoying. - Sales process: it's not the best sales experience. They aren't flexible on things like multi-year deals, or any way to help you line up the Product with your current budget. That makes no sense.