Lever

Lever


4.5 / 5
316 reviews

Who Uses This Software?

Lever is designed to scale and works for companies of any size.


Average Ratings

316 Reviews
Ease

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Lever
  • lever.co/
  • Founded 2012
  • United States

About Lever

Lever is the only ATS built to nurture top-tier talent. See our Science of Sourcing: Benchmarks for Recruiting Success! We've designed completely new features - like one-click sourcing, two-way email sync, and @mentions that make it easy for your entire team to strategically source, interview, and hire top talent. Three years in, we're proud to support the amazing teams at Netflix, Quora, Reddit, and more in streamlining their recruitment process and hiring the best people out there.


Lever Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

Lever Reviews Recently Reviewed!


Clean Functionality, but Major Flaws

May 20, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Lever has made a great many clever, intelligent design choices. For example, color coding makes for a clean UI with clear calls to action, so that when a candidate needs to be scheduled for an interview, a big blue "schedule" button appears next to their name.

Cons: Our company recently made a terrible discovery about some secret Lever functionality. It turns out that some our top executives have been somehow put on a secret "Suppressions List" which caused all of the messages being sent to them within Lever to be blocked. Many of these messages were time sensitive and mission critical. As a result of this "secret suppression", several top candidates bottlenecked at key points in the hiring process. After not receiving a response, many of them dropped out and extremely valuable talent was lost. So instead of accelerating our recruiting process, this suppression list functionality damaged our process. And the WORST part of all this is that Lever never once informed us about any of this. We discovered it ourselves. No one in our company was notified when our executives were added to this censor list No one in our company was ever informed that this could EVER happen No documentation or info was ever provided to us about this kind of "Suppressions List" functionality We still do not know how this Suppressions List is tracked or maintained This Suppressions List functionality is not covered in any of the Lever on boarding training with new clients This Suppressions List is not described anywhere in the Lever HELP documentation This Suppressions List is not accessible to our Lever Admins Why would any legitimate ATS company build such terrible gestapo like censorship into the bones of their product? We are still scratching our heads on this question, while we try to undo the damage that was caused

Data driven and dedicated

Feb 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have used Lever for over 2 years, rolled out in countries across and globe and trained hundreds of hiring managers to use the system for feedback and reviewing applications. We initially chose Lever for its data and analytics, which have allowed us to automate reports and KPIs for teams in all our markets. The system is user friendly, and tools like Lever Nurture and Recommendations can help recruitment teams to find and attract more talent. Perhaps the best thing about choosing Lever is the team behind it. The system itself has rolled out many new features (requisitions, approval flows, restricting access to view sensitive information) after carefully considering feedback and suggestions, which are critical for scaling and management for large orgs. The support team is incredibly responsive to any issue and the product team is open to feedback and as transparent as possible about upcoming changes. The customer success team really goes above and beyond to understand and work through client concerns and helps to find innovative solutions to most issues. If you choose Lever and are lucky enough to work with rep - you've struck gold. I don't think I've worked with someone more focused on client satisfaction, able to make tough discussions enjoyable, and who really advocates for his clients.

Cons: While Lever is growing rapidly and adopting more large global clients, there still seems to be a dominance of focus on US tech startups - for example in the Partner Integrations or in offer templates (multiple options for equity and vesting options) but complex package structures can require significant customisations, which can require additional work for enterprise clients. The biggest hurdle to adopting Lever as a global enterprise solution has been concerns around data privacy of candidates and employees as it stores all data only on servers in the US. From a security standpoint, this is worrying, has made it harder to get buy in to roll out in other markets, and delayed several implementations. If you want to consider candidates outside the US, particularly in Europe and Emerging markets, it means significantly more time and checks with Legal, Compliance, and Security departments. There is also the fair concern that non US candidates may be discouraged from sharing their data if wary of surveillance and privacy rights - which are major concerns and considerations in other markets. Investing in data centres in locations that focus on protecting data privacy would make it easier (and safer) to roll out and use as a true enterprise tool.

Smooth, easy, and frustration free

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: I used Lever for years at RedOwl (but was not involved in the implementation) and implemented it here at Cybrary. It has had an immediate positive impact. I have recommended it to friends in the past from a user's perspective and now that I've gone through deploying/implementing it, I only feel that much stronger and more positive about your product and recommending it.

Pros: Having the implementation plan and scheduled checkins with cust support has helped a lot in getting me to focus on the right things at the right time. Lever does a great job at striking the balance between "highly configurable" and ready to use out of the box: most of what we need is pre-configured properly (making deployment easy) and the fact that most things are configurable/customizable is great (making it easier to tweak those things where we need to deviate from "norm"). Cust support rep was great and answered many questions that went beyond Lever features/functions/configurations. I enjoyed working with him and he was very helpful -- as the VP of Engineering, "HR" isn't exactly my wheelhouse. He took into account our specific needs and suggested best practices that took into account other considerations (e.g. legal).

Cons: As you are aware, it would be great if EasyBook was more of a global feature. It would be great if a coworker could use the links and email templates I configured. Also I wish schedules could be modified by the people being scheduled rather than just by the owner of the link. Finally, consider treating "Tentative" or "Maybe" as Accepted/Busy on calendars (or making that more configurable); there have been a couple of race conditions on scheduling phone screens: Developer is invited to a planning meeting but has not yet accepted and then gets booked for a conflicting phone screen. Archive reasons should have long descriptions/reminder text/instructions in the app. For example, we "stole" Lever's "Wrong Motivations" archive reason but I'm sure that folks are not clear on what that means and when to use it. It would be great to have reminders/instructions in-app to help folks pick the best one.

Intuitive, Effective, Innovative.

Dec 30, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Bottom line: In my opinion, Lever is the best ATS out there. Beats its competitors by at least a mile. Keep up the great work!

Pros: - Scheduling interviews have never been easier for our Talent Team. Our conference rooms are linked to Lever so we can do everything without checking Google Calendar! - Easy to use interface. Every tab, page, and profile is very user-friendly, with the recruiter/hiring manager in mind. - Sending candidates a link to schedule their phone interview cuts down on the back and forth. - Communication between approvers, hiring managers and interviewing team is ridiculously easy that even my mom can use Lever. - Automatic job posting to external job boards. Super easy to use for niche job boards as well! - The referral system is super easy for folks who don't use Lever on a daily basis. - Customizable application per posting. SUPER easy. I love this feature. - Reports are very easy to pull and read. - Recruiters have control over who they involve in the hiring process. Before when we didn't have Lever, all hiring managers had access to every single job posting and its applicants in front of them. Now, we assign them to specific jobs they own. They can't see anything else. - Lever Extension on Chrome is insane, in a very good way. Extremely helpful when you're sourcing candidates on LinkedIn! - Andrew is great. Always there when we had questions and always willing to hop on a call with us. - Implementation phase was super quick and simple. The Lever team did whatever we asked and in turn, we did whatever they asked.

Cons: - Requisition approval needs fine tuning. When we decide to hire internally for a requisition that has already been approved, we have to delete the current req and add another one indicating it was an internal hire in order for us to report on the number of internal hires. There's very little you can do with a req once it's been approved without getting the approvers involved again. - Offer approval is backward, in my opinion. The letter should be drafted first, then sent out to the approvers for their review. Right now, it's approval first, then offer letter draft. - Referrals are counted as "applicants" and not "leads." That's crazy to me. - Once a lead has applied through our careers website, we have to manually move them from the lead bucket to the applicant bucket. There's no automatic transfer. No notification, either.

Strong ATS Platform

Jun 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Lever is the 7th ATS that I have used professionally and I have demoed many others, it is one of the best out there. We went through our selection process a year ago and ended up demoing 13 ATS providers and they were the best for our needs. We couldn't be happier with Lever and plan on being a long-time customer.

Pros: -Great UI/UX-very intuitive and easy to use -Good tracking capabilities: Can create unique URLs, each employee has a unique social/employee referral link, you can drop a Google Analytics tag, and can embed tracking pixels -Easy to get buy-in across the organization -Adds efficiency to the recruiting team saving recruiters and coordinators time in our day to day. We had to do a ton of manual work with our last ATS. -High engagement: Many of our team members weren't a big fan of our previous ATS and now they have turned into power users -Chrome Extension and integrations with other sourcing tools to be able to easily import candidates into Lever to manage the pipeline -Gmail and Google Calendar integration so you can do everything from one platform and not have to continually go back and forth when communicating and scheduling candidates -They are continually upgrading their software as we have been a customer less than a year and have seen many new beneficial releases -Have a CRM product(Lever Nurture) -Great support from initial contact through implementation -During the sales process, they really took the time to understand our business and recruiting processes -Easy to create customized reports -Tons of partner integrations -Streamlined and easy implementation process

Cons: -Doesn't have automated social referral distribution. Employees can't schedule their job posts via social, they need to do it manually each time through Lever. -They don't have Live Chat for customer service -When setting up your job application, if you choose to have a resume as required then the 'Apply with LinkedIn' is pointless. If they 'Apply with LinkedIn' then they still need to upload a resume. Unfortunately, 'Apply with LinkedIn' doesn't cover the resume requirement.

Vast improvement in the automation of our young, growing tech company's hiring process

May 01, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I love its seamless integration with the tools we most use--Gmail, Google Calendar, Slack, Abacus, and Docusign. It has made our entire hiring process more seamless as a result.

For applicants, it provides a more professional, personalized (if templated!) experience than what our young company had previously afforded.

For our People Operations department (of one) it has vastly improved our organization of resumes. Previously, I received from multiple sources (hand-delivered resumes, forwarded emails of resumes, dozens of job boards) often receiving resumes from people who were not directly involved with the hiring process. Lever has helped keep the channels of communication open between varying levels of involvement, equipping team members to track at the distance that makes the most sense for them.

Furthermore, it has renewed energy throughout the company regarding our democratic hiring process. It is helpful that all team members can refer candidates more easily to the wider team, and that they can see all of their feedback forms/interviews in once place. The Slack reminders regarding feedback prove helpful since so much of our work is carried out via Slack.

I also very much enjoyed the implementation process with Phil. He made clear that there is no dumb question. He was consistently friendly, and empathetic when there were obstacles in the implementation. He had a great way of allowing me to train by doing instead of training by sight.

Cons: I look forward to the tool having more options in terms of auto-text/mail-merge. For example, it would be great if email templates had some options for dates and times. I also wish that it were possible to add multiple locations to a particular posting. I created a location called "Multiple Locations," but it'd be nice to have more specific cities listed. Perhaps I'm missing something though and this is an option. I'm still very young in my use of this tool.

I also wish that the workflow process could be manipulated by super admins. If ever we need to make an edit to the workflows, we will need to contact Lever's support team. I have no doubt they will be responsive. I simply wish we were empowered to customize this ourselves as needs change. It'd be great if each department could customize their own flow for their different hiring processes.

Also, the cost was nearly prohibitive for our small company. I was glad that the team worked with us on this. I trust that if we can expand its use across departments (instead of the initially approved Client Success team), the company will see its full value. Right now it's a bit costly for our 1-person People Ops 'team' in its primary focus on Client Success hires. I think to get full use out of this platform, we would need a full-time recruiter--possibly using the Teamable and LinkedIn Recruiter integrations that Lever affords.

RLL = Recruiters Love Lever

Mar 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lever is a very intuitive product, and takes the recruiting efforts of any organization to the next level. The interface is extremely user friendly, and helps streamline candidate experience. Their Customer Success team is amazing, and they are always willing to go above and beyond for their clients. I first came across Lever when I was leading recruiting efforts at a startup called Bluecore. I was all but settled on selecting Greenhouse as our ATS, not because I thought it was better than Lever, but simply because Greenhouse was the ATS that I heard the most buzz about. Before pulling the trigger, though, I decided it would be a good idea to see what else was out there, and at least take a look at another option or two. I reached out to my Recruiter network, and my buddy at Foursquare mentioned to me that they were using Lever, and that he really liked it. I set up a demo, and the rest is history. Lever knocked the demo out of the park, and I have had an amazing relationship with the company since. When I eventually left Bluecore to become the Director of Talent at Docurated, I made sure during the interview process that I would be able to bring Lever with me. The product is continuously improving, and I look forward to being a part of the ride.

Cons: I don't really have anything negative to say about Lever, as I am a big proponent of all of it's functionalities. If I had to pick something, I would suggest that Lever start working with more job posting sites to enhance it's capabilities on the frontend. Blasting out job postings to Indeed and other top job sites, besides for just Glassdoor and LinkedIn (I think you can only do this if you purchase job posting slots from these sites), would be awesome. Right now I am using Built In NYC in additional to Lever to ensure I get the most bang for my buck in regards to driving inbound candidate flow.

Mostly good

Jul 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This is a pro and a con - When processing a candidate for a role, it's good to be able to have visibility of what stages they're at with other roles they've applied to. But then it becomes a bit annoying when trying to process them for one role, but having to either decline or progress them for any other roles they've applied for, even if they aren't your roles.

Pros: - I like the way Lever processes candidates (pipeline). It's straightforward to use. - Great visibility of candidate notes. - It's fast at updating across the system, good synchronisation. - I like the way the feedback works between Outlook/hiring managers email. - New interview feature to show if hiring managers have accepted their interview invitations. - We like that it integrates with DocuSign and Outlook, and the chrome extension for LinkedIn. - It's cloud-based so we can log in from anywhere. - Evan is awesome

Cons: - We can't use bullet points in Offer forms because they don't format correctly in the final contract. - Formatting of job description (can't do bullet points) - It's challenging for hiring managers to find the 'approve' button when offer approval emails come through (it's at the bottom of the email and then it's not clear when they open the candidate's profile. - Could have more use of colour coding. - Hiring managers keep their access to individual profiles after their jobs have closed (then managers complain about receiving too many notifications) - There should be multiple Offer forms (for each of our locations for e.g.) -

Solid tool with outstanding customer support

Apr 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Solid tool with outstanding customer support.

Pros: Even without any previous training, Lever is a fairly intuitive tool to pick up. Their customer support is reliable and responsive- from customer success managers and implementation consultants to the sales/renewal reps. I have enjoyed partnering with all of them. They are helpful, great at problem solving, and are very open to feature requests. Lever's "Easy Book" links works just like Calendly, so candidates can choose an interview time that works best for them. Lever Nurture Campaigns (email campaigns that automatically escalate to be sent from different people at the company) work really well, assuming you have email addresses of candidates to send it to.

Cons: We use Google everything at my company and scheduling interviews can be a pain. Lever pushes interviews to Google Calendar but we cannot see if interviewers accept the meeting invites in Lever. You have to go into each Google Calendar meeting invite to check. It's also a pain to copy and Reporting is just ok; I know there is a separate reporting module that can be purchased but the standard reports could be better. This also relies on clean data from the recruiting team, I.e. recruiters have to be diligent about pushing candidates into the next "recruiting stage", otherwise interviews can be scheduled and logged in the wrong stage of the pipeline. This also allows for false positives when candidates fall out of the process and don't complete interviews that were originally scheduled.

Incredibly easy to use with a top notch team to support it!

Aug 15, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, this is a great software that continues to release new things - both big & small - to improve the workflows for its users! The team is dedicated to improving recruiting & company culture. At the very least, subscribe to their emails for some thoughtful content!

Pros: -First off, the sales & implementation teams are fantastic. I had a great experience during the sales process (which is why I chose them over Greenhouse) & Customer support representative from implementation (customer success) has continued to be a trusted partner even post-onboarding. -It's relatively easy to set up & manage ongoing updates. I pretty much built the entire thing when we switched from Jazz. While I have an implementation background, I'm no engineer, so kudos for making it easy to manage. -Hiring managers love it - esp. product & engineering! -The email templates are a life-changer. -The sync with Google calendar for rooms & availability is also a life-changer.

Cons: While overall, it's a fantastic product, there are a few very nitpicky items I'd love to see modified down the road: -More customization for job posts; there are a couple standard fields you can't change. -Ability to sort applicants by certain criteria, i.e. if they included a cover letter or link to portfolio. -Permission levels with more "pick & choose" customization. -Changing interview times, teams, and feedback forms could be easier. -Option to save commonly used filters -- for a super admin with access to all reqs, it can be a tad overwhelming, but I've hacked a good process with bookmarks!

As a solo recruiter for a rapidly growing start-up, Lever has saved me so many headaches.

Sep 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Honestly, it was the calendar booking for a while, but now its 100% Easy Book Links. In the few week's that I've had it, it has saved me so much time in booking both my first round screenings and I've been able to work with hiring managers on their recurring weekly schedules so candidates can book their own technical interviews as well.

Outside of that, I've been diving into building a much more structured interview process and Levers Feedback Forms are robust enough that I can create super thorough forms tailored to each hiring manager.

Cons: I wish there was more functionality that made liaising with recruiting agencies easier. Very few agencies ever use the "custom job application" link that I send them and the resume email import functionality is very basic. Ideally, I'd like the capability to automatically tag their source. Possibly based off of the email address of who originally sent it to me. (IE - Agency sends me 3 resumes and CC's the email I use for Email importing. Lever see that "john.doe@recruitingagency.com" email handle and automatically knows that it should mark the source as Agency and tag it as "Recruiting Agency" or w/e)

Honestly, that's my only gripe, and it's not even a bad one. It's super niche for smaller recruiting teams like mine who use a number of agencies to help ease my work load.

Lever is the most intuitive tool I have used....

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lever is an intuitive tool. The flow of work is thoughtful. I was able to self-teach my way through the tool and my hiring managers are also fluent in the tool with minimal effort. Lever enables me to be a great business partner to my hiring managers and to support finance and our business. I have had a team of 8+ and made a career switch and am supporting talent solo - it really enables me to use my time well. The scheduling feature is quick and easy for large interview panels. The tool to open phone screens with blocks of times saves me hours in scheduling. It's a live tool - anything I add it updated automatically. Lever gives you the ability to have contagious transparency with your hiring manager and other team members.

This tool has all the features I need. It's priced very well in the market. Lever integrates with my other top partners.

The support I have received from Lever is also like no other. Kudos to you, Lever.

Cons: So far the only thing on my 'wish' list is when we have pre-qualifying questions that if someone answers 'no' to something we need to be a 'yes' that it would send an automatic email. My support team takes this feedback and looks to incorporate it into their future roll-outs for the tool. Which I love... my voice is heard as a customer.

Overall: This was an easy survey tool to use.

We have loved our switch to Lever!

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We implemented Lever at the beginning of this year and are very happy overall with our switch. We originally chose to go with Lever because we liked how "candidate-centric" this platform was over other systems. We wanted an ATS that streamlined our application process, screening, and made scheduling a breeze and overall, we have found that! The implementation and customer service team has been top-notch with Lever. Along the way, we have received answers to our questions right away. The videos and tutorials have been extremely helpful and the feedback response rate from our interviewers has increased. The integration with Microsoft Office365 with a single log-on process was well-received with our interview teams. Our company fills a majority of our entry-level hires through campus recruiting and Lever has allowed us to organize our applications by school, events, position, etc. which has helped our team organize our campus recruiting efforts. We are also beginning to implement Lever "Nurture" to help with our recruiting campaigns and to help us recruit "passive candidates." Overall, we are pleased with Lever and its functionality. We would recommend it completely.

Cons: The ease of use of reporting could be better, but Lever seems to be continually pushing out new updates.

Simple to use, candidate centric, great nuture product. Reporting needs work

Jun 29, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We selected our ATS primarily on User Experience and Cost. We shortlisted Greenhouse and SmartRecruiters and went with Lever. This is a candidate centric system, focused on user experience. Having used a number of large tier 1 systems which are clunky, unable to integrate with third parties (or make it difficult), it has taken some getting used to but I LOVE IT.

Pros: Lever is so easy to use. Our hiring managers jumped straight in with little to no training and are engaged in the recruitment process. Lever Nuture has allowed me to increase reach out email response rates by at least 50%. The ability to personalise and automate emails is a time saver and provides for an awesome candidate experience. Customer Service is excellent, responsive and sets realistic expectations. From a recruiters perspective it is easy to move through the platform, screens aren't cluttered, minimal clicks and loads of integrations with other API's. Very patient team. We've had a few changes in the team and Lever Support and Customer Success has been extremely helpful in reptition of training in short time frames.

Cons: We're based in Australia and unfortunately by the time a ticket is responded to it is a day later. If the response is not clear or not what we were looking for, then we wait for another day. Reporting is challenging due to the seperation of Requisition Reports (Lever Intelligence) and Job Postings. Manager dashboards do not provide the transparency required (based on what our business wants to see). Should have customisable dashboards. We have a decentralised model where Head of Engineering for example can't see Engineering roles as they directly report into a Product Team. It's not easy to customise, and quite difficult to understand.

Love using this ATS

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been a champion for Lever since I began using it over 4 years ago. It's an ideal ATS for small recruiting teams and has helped streamline the recruiting process while being the source of record for candidates. The platform has great integrations with sourcing tools, hiring platforms, and new-hire tools like background checks and HRIS systems. Overall, I have really enjoyed my time using this platform.

Cons: The cost can be pretty high for the basic software so I'm some smaller companies or startups would not be able to afford this technology.

I've always struggled with the reporting section. I find it highly confusing and I don't always feel the data is 100% correct. This can be hard as reporting on data in Recruiting is very important, and you want that data to be correct if sharing it with the leadership team or hiring managers.

Overall: Overall, I have always enjoyed using Lever and have appreciated the feature and integrations updates they have continued to make over the years which has definitely improved the ease of use.

Overall great experience

Jan 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We wanted something that could be implemented quickly and easily, it was also important that the price made sense for the value. We've found that the system is intuitive and allows us to keep track of candidates in an organized meeting. Lever has provided all of this. The UI is super intuitive. The learning period for comfortably navigating the system and time to value was minimal. This has been a great tool for our team and even better for our hiring managers who are loving the new system.With our old ATS the problem we ran into was that our hiring managers never used it and wouldn't to leave notes or feedback about their interviews. As we scaled we knew we needed a new solution and Lever was an easy choice. I've never seen hiring managers and recruiters so responsive and thorough in their use of an ATS before. If you want a seamless process and architecture that even your developers will appreciate, without spending a fortune, Lever is by far the best option.

Cons: Reporting could be more robust - more funnel reporting and visualizations in the reporting section.

Easy and useful tool but often needs work arounds for special processes.

Dec 14, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - easy to navigate - simple setup and settings management - easy tracking of candidates and pipeline - bulk actions - collaboration: Notes features and secret notes - Organization of tool, specifically on profiles: easy to find information and like that the features are separated out (Notes, Feedback, etc.) - Integration with GCal and Gmail and Docusign - can have agencies submit into the tool - customizable feedback forms

Cons: - hard to customize certain processes - can't customize access for all employees - some features are unclear without explanation; help text sometimes doesn't provide clarity for the functionality - difficult to build future pipelines or "project folders" for future sourcing - agencies can't track their candidates in the tool (agency portal) so we have to manually keep them updated - overall management of everyone's Lever access -- experienced many bugs in the backend and reoccurring issues

Top-notch ATS

Apr 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product was very intuitive, and came with great functionality, including Google/ Slack/ DocuSign integration. Love the pipeline design, easy to follow/ track our job postings and candidates. The UI was excellent, most of my team took very little time to get comfortable with this platform - a big boost for employee participation in recruitment. We have a very small recruiting team, Lever really made a huge difference to the way we manage the candidate journey. Bonus: Excellent sales and customer support team, it's always a joy to work with them!

Cons: I really don't have anything negative to say about Lever.

Overall: I have ~10 years of recruiting experience, Lever is by far the best ATS in my opinion. The pipeline-centric product was very intuitive, came with great functionality, including Google/ Slack/ DocuSign integration. Love the UI, easy to follow/ track our job postings and candidates. The UI was excellent, most of my team took very little time to get comfortable with this platform - a big boost for employee participation in recruitment. We have a very small recruiting team, Lever really made a huge difference to the way we manage the candidate journey. Bonus: Excellent sales and customer support team, it's always a joy to work with them!

Recommendations to other buyers: We hope to see more advanced Slack and DocuSign integration (e.g. initials on each page of contract/ form field setting)

Great ATS, very efficient customer support, and simple/user friendly tool for recruiters & hiring managers

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: When we screened other ATS vendors, before making the choice to partner with Lever, we sensed that Lever was the best team & had the best product on the market. Now that we've been using Lever for more than 8 months, I am confident it was the best choice, and they've been exceeded our expectations so many times!

Pros: Unlike other ATS that are cluttered / not logical, Lever is simple and makes sense! We've been using it for 8 months now, and our recruiters & hiring teams love it. From an admin point of view, I also value the great quality of the customer success team, and the implementation teams. They provide almost real-time support, are very efficient, and always friendly! Finally, the product is constantly evolving, and takes into account our own improvement requests, which feels like we're really partnerring with Lever.

Cons: Almost no access to reporting for recruiters, only 'admin' roles can access reporting, which had lead us to open the role "admin" to more people than what we initially wanted to. But the build-in reports are really useful. There can be some data inconsistencies when it comes to reporting. Some data don't stock memory of changes, which is a challenge when we want to look deeper into more advanced historical reports.

The Recruitment Tool You Really Need

Aug 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, I think Lever's by far the best product on the market for those who are focusing on sourcing for good candidates for jobs. This tool is the most efficient one I've seen: I single-handedly ran 200 senior candidates through the tool via sourcing in my first month at work, from sourced to 2X hires. Saying that, the sales process could be better and they're a bit unnecessary when it comes to additional features. All in all, grit your teeth and just do it. It'll turn Recruitment into an organised, and very professional flow in a matter of days.

Pros: - Time Efficient: LinkedIn extension, and the flow of the work means 1 person can manage 100s of candidates: and survive. - The Sourcing Dream: if you're sourcing candidates it's your best friend: it takes me 30 seconds to onboard a new lead - Customisable interview sheets: it's so easy to give feedback on a candidate once you get going. -,Wonderful Onboarding Support: once you've made the decision your onboarding support is impressive, professional, and great.

Cons: - Price: it's not cheap, but the price does vary according to company size. It's worth it if you've hired anyone dedicated to recruitment. - Integrations: things like a Slack integration are unnecessarily pricey features. The same comes for the amount of integrations (not that many) as well as the price tag to do each one (something as necessary as a DocuSign integration costs serious cash). That limits you, and feels annoying. - Sales process: it's not the best sales experience. They aren't flexible on things like multi-year deals, or any way to help you line up the Product with your current budget. That makes no sense.

Recruiting made easier!

Oct 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This software is extremely helpful since HR concerns are quite complicated. It makes us do our work diligently. This software is worth it's price.

Pros: Lever is one of the best modern recruiting software available in the market nowadays. It's algorithms makes hiring process simple and the way they do the Applicant Tracking System is superb. No more messy paper works and chaotic system. Thanks to this software the recruitment process is now effiecient and more systematic than before.

Cons: Most of the time, it is experiencing system glitches that maybe a results of their updates thus disrupting our hiring process. When it breaks down, we're back to doing things manually. They can do better than that. I am hoping they also do routinely maintenance check and notifying users ahead of time of possible disruptions so we can have our back up plans.

I had implemented other ATS in the past and my experience with LEVER has been swift and interactive.

Sep 22, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly as both a user (testing the product) and a administrator ( migrating candidates from another ATS with good instructions) Did not experience any "system crash" during the transition - reliable system. Automation features have worked smoothly to ensure positive applicant experience and HR experience. Reporting ( data collection ) is easy to gather and serves the needs for presentation to our internal customers.

Cons: In addition to Google Chrome would like to see LEVER be able to optimize its performance using other platforms to for applicants who do prefer to use other search engines.

From a presentation/ branding standpoint, prefer to have the logo appears in the resume received/thank you for applying emails to candidates.

When migrating active candidates from the other ATS to LEVER, have to first saved the resume of each candidate before transferring them in groups to applicant@hire.lever.com

Would be nice to click & print resume versus downloading the document prior to printing it when needed

Under interview tag, the initials appeared next to the candidate name, belong to the owner of each job and not necessarily the last user who scheduled the interview. Have to flip down to the activity /transactions below the resume of the candidate to find out who is the scheduler of the interview.

Overall: As the lead HR person of this implementation - I found the transition and the different features of LEVER to be useful, up-to-date, and the thoughtful implementation project details that was being presented to me.

You CANNOT find a better ATS

May 24, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to easily implement and adopt this software was critical and a major reason we decided on Lever. Given company wide adoption was necessary for our new ATS, ensuring we found something that everyone from Talent to Engineering, and everything in between would be comfortable with was key. Lever makes it easy for everyone, at all different levels, to get value from the platform. Since adoption, the participation around recruitment activity such as referrals and interview feedback has dramatically increased.

Cons: It honestly becomes a bit difficult for me to think of a true "con" to this software. Anytime there has been an update or new feature that i thought wasn't the right way to go, I've been completely wrong. The Lever team listens to their customers, understands our needs, and delivers on it before we even have a chance to know it was something that needed to be fixed. If I REALLY had to think of something, it would be that I can't group my users by team in administrative settings. It would be great to search by team/group vs. name.

Overall: EVERYTHING about leading a talent function is easier with Lever.

Great platform to work comfortably with candidates, hiring managers and hr professionals alike

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the ease of use, logical and clean interface both for the candidates and internal professionals. We also are extremely happy with the ability to keep track and analyze our processes. As we are dispersed over 25 countries, Lever makes collecting data simple and straightforward. The scheduling function has been greeted with enthusiasm and we believe we have saved quite a lot of time through this functionality. Lever enables us to have a clear picture of the whole process starting with creating the requisition and ending with offer making - we can actually see our shortcomings and things we do well. Previously we were struggling with getting feedback on candidates from the interviewers and Lever has made it extremely easy to share it as it also reminds you of the need to do this. Customer support is helpful and quick and we feel all our thoughts or suggestions are taken seriously. We are also happy to see that our referral system continued to work in Lever and now the referrers can actually check the status of the referee - this is a great tool.

Cons: We can't customize everything! Or was it a good thing? Initially we had problems setting up user groups with correct access rights as we were not 100% sure of the exact rights (although these were described in Lever in detail), we gained the security through experiencing - that was the best option.

Increased agility and transparency.

Oct 30, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is so user friendly. My previous ATS was really clunky, and there seemed to be a variety of ways to do the same thing - therefore I was constantly worried about consistency and reliability of the reports I was running and the data I was using. Lever works seamlessly with Gmail, it allows me to reduce the admin time involved in the interview process through automation and in-built scheduling tools, and I really enjoy having the ability to empower my hiring managers by giving them access to all the information, stats (time to hire etc) they need, on demand, directly. Lever has given our recruitment process an additional level of transparency and accessibility that is invaluable. I also love Lever Nurture. I strongly believe that talent acquisition professionals should be effective marketers - and the ability to include and leverage my ATS as part of employer brand and EVP communications is brilliant. If I have any questions, customer service is always very helpful and quick to respond.

I like Lever and look forward to proposed improvements

Aug 08, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I like Lever in general, somewhat expensive, but good feature integration with email and calendars. Easy to use, though some functionality still suffers. Overall I'd say 3.5-4 stars out of 5. Especially considering I have never created an ATS and likely don't know what kind of effort is required to have some of these features corrected.

Pros: UI is nice, scheduling, manager/candidate/recruiter communication platform, customization of stages and email templates. Candidate categorization ...it's a great platform for less technical roles and if you have all the questions, feedback forms, and email templates in place it works well. The feedback reminders can be a good thing, but like any good thing, too much of a good thing can become a bad thing.

Cons: Adding feedback takes a few additional steps if not there, very manual process if the right feedback is not attached. Should be allowed to add feedback straight from that area, instead you have to click buttons or add a note.

Would recommend the product!

Sep 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: 1. I love the customized pipeline. My pipeline has a lot of stages, built just for me and each morning I can see exactly which candidates are in Outreach Day 1, Outreach Day 2, etc. I can see, at a glance, which calls I need to make that day and on one screen I have everything I need - phone, email address, resume, my prescreen notes, etc.

2. Huge fan of adding tags to each candidate, I can see this down the road, as being a critical piece of contacting past candidates for the city/state I'm recruiting for.

3. Directly emailing candidates and managers from the ATS has been fantastic, I already have a gazillion templates established, and I use that feature on a daily basis. Love this feature! I also really appreciate the @mention feature in the Notes section to get my Hiring Manager's attention.

4. Integration, Integration, Integration! Have I mentioned the integration with the job boards? LOVE IT!

Cons: 1. Our forms are very formatted and structured, migrating our lengthy interview forms into the feedback function has taken some work and re-working.

2. The candidate is unable to "register" on our website to receive alerts when a position opens up that they are qualified for.

3. The calendar/scheduling function was geared around Google calendars, we are on Outlook, so we would like to see the visual training guides revised to be more inclusive.

Smooth experience for hiring managers and interviewers.

Jul 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: The best part about Lever is their front facing experience for Managers and Interviewers. The ability to review candidates, submit feedback, and schedule candidates is smooth for our internal / external stakeholders to use. Their support team is also very responsive and friendly on finding solutions.

Cons: The biggest pain point is the Lever Talent Intelligence (LTI) & Reporting functionality. While there is a lot of data, there is not an easy way to create and view reports using either in-app or LTI functions for our executive leaders to digest. There is a significant time commitment from our recruiting team to pull all the data into reports to show even basic KPIs in an easily digestible format for our executives and leaders. However, with that said, it is better than many other ATS platforms & their team is constantly working to improve thier products which is appreciated.

Lever took us to the next level

Apr 25, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: Great product - have not regretted our move. We're hiring faster than ever, and the company seems much more aligned in hiring.

Pros: - From the very beginning, Lever was high-touch and hands on with their implementation. This made what I thought would be the hardest part of the process very easy. - Great UI, very intuitive. Far easier to get hiring managers to use a product that operates so easily. - Built for collaboration. The product makes gathering feedback very simple and with customized feedback forms, it saves a lot of time--no longer are we chasing people around to get feedback. Candidates are much more satisfied. - Open to suggestions. We've had issues or requests with the product that Lever has been very receptive to. I love that we can look forward to a constantly improving product.

Cons: - Reporting can be a bit limiting, but that comes with the territory when you have a product that is this easy and intuitive. - Scheduling through Google Calendars (as some competitors do) would be a really nice plus.

Completely changed our experience

Apr 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall, I'm pleased that we made the transition.

Pros: Both the candidate experience exponentially improved and the hiring managers love being in the system and having access to potential hires. On the recruitment side : Lever is pretty intuitive. Functionality and features are similar to social media sites you're likely already using. The turn around time for implementation was pretty impressive given the nature of our organization's federated model. The team is helpful and accessible throughout implementation. Transitioning into support was bitter sweet but the team has been just as great. The system doesn't have everything we want but the Lever team does make a concerted effort to solution with us on other options or discussing whether it can be put on the road map.

Cons: Reporting could use some enhancements. We have multiple instances that we had created for our organization but there isn't a way that allows for insight into all of them from a macro perspective.

Capterra loader

Fool-proof navigation & great support team

Nov 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Navigating Lever is extremely easy, you can work with their support team to customize how you break down your candidate pipeline so that hiring managers in the field who don't fully understand recruiting or the interview process, can easily jump in and still know where to go and what to do.

Their Account Management and Support Teams are fantastic and extremely helpful! Their team truly cares about my company and wants us to grow and succeed. Additionally, they have been flexible with me on many different topics to make my experience better.

Cons: The reporting features need a bit of work, they get the job done, but you have to really dig in and experiment to fully understand how each report functions. It only pulls reports in lists of candidate info, would be nice if it gave me exportable hard numbers.

Game Changer for Our Organization

Apr 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's comprehensive in its functionality. Every need I have for managing the hiring process is met. Furthermore, its super easy to learn, which has mean that I haven't needed to train my staff on its use - a huge time save for me.

Cons: The only thing I would like is to be able to have a custom pipeline for each position for which I'm hiring.

Overall: We're mid-sized non-profit organization that entered a growth phase that required lots of hiring. Our system for tracking applicants was spread across multiple Google docs that worked when we were just starting out but quickly became inadequate to manage our growth needs.

I'm so thankful to have found Lever. Their customer service is beyond anything I've experienced before. They took our google docs and imported it all into Lever's system, making the transition seamless. It quickly became apparent that more of our staff could get involved in the hiring process and it thankfully didn't require laborious training sessions. Staff simply logged on and figured it out - it's that easy. What's more, we started using Lever for our intern recruitment and hiring, something I hadn't even thought about when choosing Lever. It's utility has surpassed my expectations.

I really don't like to give perfect scores when rating, but I struggle to think of a way that Lever could be improved. When I do, I'm sure I could give Lever that feedback and the improvement would be made.

Thanks Lever! It reinforces that I made the right decision when my staff come to me and say Thanks goodness for Lever!

Candidate Focused

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I've always felt Lever is willing to offer a very high level of support and are open to suggestions. They works through everything with you and are constantly updating the system and adding new features.

Pros: Extremely easy to learn, maintain and configure from a UX standpoint. Even users with low systems experience can pick it up quickly. Candidate focused, everything you do is focused on the candidate experience and you interacting with them. This is an exciting move away from req focused ATS systems.

Cons: Reporting is not very customizable. Offer letter setup is tedious and difficult to make changes with ease.

Lever is a perfect blend of ATS with CRM features that is robust and user friendly. Love it!

Oct 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: When we sought to replace our outdated, clunky ATS with something more modern, because of the nature of our business and related recruiting challenges, the product we selected would have to be user friendly, intuitive, relational and possess strike-zone reporting capabilities. Upon doing plenty of research on competing products, Lever emerged as the clear favorite. The CRM features are terrific for pipeline building, the tool is so easy to learn and use, and the information available through reporting provides the unique analytics that are critical to creating a more efficient talent acquisition process. It's almost as if Lever was created just for companies our size, with our unique culture, vision and values.

Cons: The one feature I would like to see change is to have the ability for multiple interviewers to leave feedback on a single feedback form.

The best decision we made for our Talent Acquisition team!

May 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It was and has been a world class experience from the moment, I first spoke to the Lever team, to the demo stage, through the final review and negotiation stage to implementation. The sales team was excellent and very flexible in speaking with our internal teams before we decided to purchase the product. Their knowledge, flexibility and patience was amazing. Once we purchased Lever, we were assigned a Customer Success Manager. He knew the product well and was an awesome implementation resource for our team at VC. He was an excellent project manager and kept the entire team on track with our tasks and timelines. It was truly a seamless implementation with him as our lead and my internal partners who worked tirelessly with him to migrate from our old ATS to Lever. I highly recommend Lever to any company that is looking to partner closely with their teams to attract and source top talent for their organizations.

Pros: ease of use, transparency, easier to collaborate, open communication, intuitive, fluid, ideal for a global company, partnership with Linkedin, Nurture program, shortens the time for applicants, open API,

Cons: very recruitment specific and needs more flexibility on the headcount and budget piece for companies that work closely with their finance teams, needs more flexibility around approvers for reqs, there should be a Lever app for mobile and would be nice to be able to just to click through resumes to review

Best ATS I've used!

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Lever is incredibly intuitive and easy to use, navigate, and update. As an internal recruiter who is still ramping, it's refreshing having a portal where you know what stage a candidate is in, where they came from (internal, referral, sourced, agency), what role they're interviewing for, and feedback from everyone involved. Also, the "reminder" buttons to nudge interviewers to submit feedback is helpful when you're trying to make decisions on multiple candidates and move through process efficiently.

Cons: One of the major flaws that we're hearing repeatedly is from our agency vendors, who cannot see or track any candidates they submit after they've been submitted. They have no way of knowing who they've already inputted or what their status is, much less gather feedback from our internal teams, without using another way to track it all (which defeats the purpose of an ATS from their side). We've voiced these issues with our Lever rep, who said they've been hearing this complaint often and are working to make changes in this area. Great to know that they actually listen and take feedback to heart.

Overall: Overall, my experience on the internal side has been phenomenal and I'm so happy we chose to go with Lever. Highly recommend!

Capterra loader

Product and support are top notch!

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I would highly recommend using Lever to any company that is growing and growing quick. It has been an absolute game changer for my recruitment team! The product's workflow and visuals make us process ninjas which allows us to provide our prospective and incoming talent with the absolute best experience!! I can count on my team to be organized with this tool and collaborate seamlessly with hiring managers throughout the org. I don't know where I would be without Lever and I have experience with other ATS tools.

Cons: There isn't much that I don't like about the software. Any suggestions I have given to my implementation specialist were logged and submitted to the product team. This makes me confident that the software is constantly approving and adjusting to the needs of their clients.

Overall: I would highly recommend using Lever to any company that is growing and growing quick. It has been an absolute game changer for my recruitment team! The product's workflow and visuals make us process ninjas which allows us to provide our prospective and incoming talent with the absolute best experience!! I can count on my team to be organized with this tool and collaborate seamlessly with hiring managers throughout the org. I don't know where I would be without Lever and I have experience with other ATS tools.

I had an incredibly smooth and well-supported implementation.

Oct 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We wanted something that could be implemented quickly and easily, it was also important that the cost made sense for the value of our rapidly growing team. We needed a platform to help us connect all of our job boards and postings for a unified candidate experience. Lever has provided all of this! The platform is intuitive and the Customer Support team is always ready and willing to help make the platform the most efficient for our team's use.

This has been a great tool for our team and even better for our hiring managers who are loving the new system.

Overall: Ease of full cycle recruiting and ensuring a uniform candidate experience.

They really take their customer feedback and actively develop the platform.

Lever is #crushingit

Apr 06, 2016
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: As a former user of Jobvite and most recently ICIMS. My outlook on ATSs before was that they all were the lesser of evils. Most solutions solve a few pain points but leaves you wanting so much more. From Day 1 Lever has changed that POV for me. The UI is so intuitive. Wherever your brain thinks that a button should be or the next step in a process should be, it is there. The ramp up time for comfortably navigating the product was minimal. This has been great for our recruiting team and even better for our hiring mgrs who are loving working in the new system. It really helps to create a single information hub for all of our hiring. It has the features I have always wanted from an ATS but never found in 1 solution. Deep reporting that is already built out, customization of templates, integration with LinkedIn to name a few. The Lever team is great about keeping us update on changes coming and listening to our input on features when it comes to product road map.

Cons: Their built in reporting is great but it would be great to be able to visualize this information within the platform. Right now you can export data and further visualize beyond just data tables in excel. If there was a future integration with a platform like Tableau, that could offer so really beautiful ways to look at data in a different form than tables.

Recommendations to other buyers: The best ATS solution is all about understanding what your goals are as a recruiting org. If in-depth reporting, a super intuitive and easy to interact with system for recruiters and hiring mgrs, reasonable pricing & super responsive and personable support are on your list. This is the ATS for you.

Lever is a very reliable ATS Tool

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I will definitely continue using this app. I liked its simplicity yet it is highly functional.

Pros: It is easy to use. User friendly. Interface is not complicated and very easy to navigate. It made our job so much easier after using this app. It helps in filtering the applicants that we are looking for based on our company's needs and qualification.

Cons: Very basic but I don't think it should be considered as negative since it adds convenience to user. I guess they just have to add more features and update the current ones to step up their game.

Lever is good with the potential to be great

Oct 02, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I believe that Lever is constantly working on improvements and we see that they are committed to excellent service. I also got some insight to the company and know that their workers have fun and trust that their leaders are taking the company where it needs to go. So I in turn trust that they are going to keep working to make their product better, keep up with changing tech & strive to meet the developing needs of their customers.

Pros: We recently went live with the product and so far our recruiters like it and our hiring managers are giving us good feedback too. It truly is intuitive and user-friendly, and does not bog our staff down with an abundance of options or layers. We're tying up loose ends, but we feel confident that Lever is going to help us significantly with structured interviewing as well as keeping our processes consistent across the globe.

Cons: The only drawback is that the product is immature so some of the components are not completely fleshed out. For example, they are still working on integrations with 2 products that are critical to our operations: O365 and Workday. And we cannot complete the offer process through the system either as applicant information does not flow to it and negotiation with the candidate is not possible at this time.

Capterra loader

Very easy to work with the team and to implement. I had it transitioned within 30 days.

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the candidate-centric focus. It is very easy for me to see into my team's pipeline.

The integrations are helpful to automate our hiring and onboarding.

The customer support has been excellent. My questions are answered quickly and correctly

Easybook is a great feature to simplify scheduling

The reports are easy to generate and manipulate

Cons: I would like it to be easier to get data out on a month over month basis.

I would like to add color/themes to the UI to make it more visually exciting.

HIGHLY FUNCTIONAL; PROVIDES WHAT IT ADVERTISED

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lever provided us with simple solutions to our problems. Candidate tracking and assessment are indeed easier with Lever. It manages resumes and applications sent. It can also schedule interviews and inform the interviewee through email. It does simple tasks but it works. Lever allowed our team to ease the choosing and categorizing process of applicants. It showed us better choices and the management of possible skills we need for our company. It gave us in-depth chances to filter out the applicant our company needs more.

Cons: Lever needs to provide new features and update their current ones. The features need more efficiency and polishing. It seems like Lever needs a more thorough filtering process and filtering options. Our team picks our top 10 applicants from Lever and it would be better if we are really choosing the best.

Capterra loader

Straightforward to use, super helpful support

Oct 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: We implemented Lever at our six-person robotics startup with no dedicated HR staff. The interface has been easy to use and we were up and running very quickly - the only real challenge for us is knowing what we want to do with it; once we have a goal in mind, it's usually very easy to figure out. Lever's support services are excellent - our account rep has done some very helpful training for us and has been incredibly responsive when we've had questions - and the online resources have been great reference material as we bring new people on board and get them using it as well.

Cons: It'd be great if it supported some features linked to suggestions about increasing the diversity of your pipeline (for example, being able to hide name/gender and ethnicity-identifying info before the resume is widely reviewed). Would also be nice if it was possible to promote the automatically published LinkedIn jobs, rather than having to post them manually (though I imagine this is as much LinkedIn as it is Lever). I'd also love a feature to prioritize people in the interview queue so that the person doing all the interview scheduling can work accordingly.

Lever - Arrive Logistics' ATS

Aug 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It integrates seamlessly with Gmail and Google calendar, which enables us to successfully schedule interviews and request feedback across the organization.

Cons: The search functionality is not always easy. There is a lot of human error involved in tagging candidates and appropriately updating their profiles to ensure we can find them later as needed.

Overall: As we have scaled our hiring, Lever has scaled with us. We can successfully manage 50+ different positions, with different interview structures and employee involvment.

Jam City has used lever for about a year and we've found it extremely helpful in streamlining our recruiting process.

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Lever's been great, and the support team is always super helpful! Thank you!

Pros: - Easy to organize - Easy to use - Functional - Easy to correspond with candidates, but also easy to communicate with manager in the tool

Cons: - Wish reporting focused on the reqs vs. the postings. It makes it very inaccurate for us and a lot of extra legwork on our side to determine our recruiters numbers / time to fills / actual openings /etc. - It's annoying to send offer letters in lever. So easy if EVERYTHING aligns, however, recruiting is so dynamic start dates are constantly changing, salary negotiations, sign by dates change - this becomes bulky and we have to re-submit the whole offer (since our executive team approves - this has lead to some confusion and we start to operate outside of lever, which I don't like)

The Lever Team is great to work with!

Sep 27, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Lever team is great to work with, and very responsive! Everyone (from the CS team who handles tickets to our implementation specialist) has been incredibly professional and helpful. The product itself has some great features as well for recruiters (LinkedIn cross-functional integration, Google Chrome Extension, nurture campaigns, "send for" feature, GoodHire background check integration to name a few). I know our recruiting team is very involved with the nurture campaigns to engage passive talent, and thus far, we've had great success with it. The platform UX is also very clean and intuitive for the most part; I've received positive feedback from our hiring managers who use Lever as a way to check on the health of their pipelines. Overall, I would recommend the platform to colleagues who are looking to upgrade their ATS. :)

Cons: That said, I would have to caution anyone who is currently on Outlook Exchange, as the integration with Lever's scheduling tool isn't fully compatible. I can only speak on behalf of our experience, but we're running into some serious setbacks here (reschedules and cancellations in lever's scheduling tool don't reflect on the calendars in Outlook, so we wind up have to double schedule and double cancel whenever interview times change; conference rooms can't be booked through Lever; interviewer availability can't be viewed in the system). This is something I know the team is working hard to correct, so fingers crossed we'll be able to find a solution soon!

Capterra loader

Most intuitive and easiest ATS I have come across

Aug 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The simplicity and logic behind the tool is great as that is exactly what a hiring process should be, simple! The automation of the tool as well makes the process and experience for both the candidate and the hiring community nice and simple.

Cons: When implementing there were some limitations to the code to take the bespoke nature further with our careers site. Although I understand the protection and the team do work closely with the client during an implementation, it would always be helpful to allow more bespoke approaches.

Overall: Overall I had a very positive experience during the implementation. I worked with Phil Golding who was always professional and knowledgeable although at times as a client we had some unusual requests which even I who has implemented a few of these in corporate entities, were not expecting from stakeholders.

Super ATS and Support is always there

Jul 10, 2018
5/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: ATS by far is the best I have used and I have been working in the industry for over 12 years.

Pros: Every time I want to ask a question, the support is always there which is great for me as a user of the system day to day. I really like the fact that Lever constantly communicates what new feature has been implemented and what I have access to. It's really allowed me to make informed decisions to the business with the support of the data that is available at your fingertips in Lever.

Cons: To date I have not found anything unhelpful. The only downside is some of the integrations are not fit for our HR systems.

Pretty good system

Jan 11, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It is easy to use and configure. The interface is pretty intuitive and it was easy for hiring managers to use without much training.

Cons: I felt there were some tradeoffs on configuration options to increase simplicity and ease of use. One example is that there are only a few basic mail merge tags available for creating for commonly used email templates (like interview confirmations). As a result you have to type in some of the information manually.

Amazing UI

Sep 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lever is easy to use and mobile friendly our company loves the UI especially our Head of Engineering. Love that there is a seamless integration with google suite.

Cons: Some features need to be added and would love to have more integration options. For example our integration with DocuSign. Since we can't change the order of signatures in Lever we currently have to send outside of Lever. Offers - adding offer fields should have the same capabilities as adding req fields. Instead of having just a text box option to enter information. - If we can pull req info into the offer form that would be great. That way offer approvers are able to see that everything that is being offered is within budget since our FP&A likes to keep a close eye on budget.

Great ATS !

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I recommend Lever to every Recruiting team out there.

The ATS was created by developers that understand what Recruiters need and understand how little time we have in our days (the lever chrome extension is such a huge time saver). Managers are not the easiest to convince when it comes to ATS but with Lever and the slack integration it makes it easier to collect feedback without having to chase it.

The staff is great, I was in touch with Spencer who took all the time I needed to explain all the different functions of Lever and then Otto took over for the implementation and although the timeframe I gave them was super short they were right there with me and I felt supported throughout the whole process (migration from another ATS to Lever and setting up our Lever company account).

My team is super happy with this choice and I believe they thank me at least once a day (if not more) for picking Lever over other ATS

Cons: Can't say that I have any cons right now (i've been using Lever since July 2018 and things have been going smoothly)

Best ATS Ever Made...A Pleasure to Use & Saves Time!

Jan 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I adore Lever. the UX is amazing, simple and soooo intuitive. Lever has saved us so much time doing scheduling and daily ATS activities and the team loves it. It's SUCH an improvement over Greenhouse. They're also amazing about implementing our feature requests. All my pet peeves are gone. It's so fabulous.

Cons: When you click into reports, sometimes the dates default to the last date you used so the data appears incomplete. It's possible to spend some time sending emails to support before you realize it's an issue of selecting a date. But I bet they'll have a solution for this soon. We have it in as a feature request.

Overall: It has saved us so many person hours in scheduling and it gives us so much passive recruiting functionality we were missing with Greenhouse.

Great product and excited to start using it to the fullest!

Apr 11, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use

Cons: Design dashboard is dull. Could be more vibrant or colorful but this issue is minimal in the bigger scheme of things.

Overall: Lever is a very easy to use product with tons of benefits. It has helped me streamline so many steps in the talent acquisition process and is very user friendly. The software allows everyone to collaborate with each other and the customer support/set up team was awesome. They were highly engaged and were always on hand to assist me. There is a wealth of resources available to you as a user and the service is very response.

Loved the customer support and sales team from the first day I contacted them to the end of the set up process. They were very friendly and helpful. Lever truly wants you to succeed and offers many tools to support you. The software program also integrates with many other systems to help streamline the hiring process.

I would highly recommend this recruiting tool to anyone out there. Our dedicated Implementation Specialist was a tremendous help and always available to answer my questions. The customer representative who showed me the demo and helped "seal the deal" was super informative and ensured I was comfortable with each step of the process.

Great product, great support, and great team to work with. I am super excited to continue partnering with Lever!

Thank you for all your help.

Recommendations to other buyers: No

Capterra loader

Lever is awesome and helped our team scale & get organized quickly and effectively.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Lever is a fantastic platform, and has helped our team tremendously with making hiring decisions and streamlining our processes. Lever has a super intuitive design (pipeline visibility is very clear at a distance), it integrates well with our other platforms, and it's built to support recruiting at every stage of the process. I love the customizability of the feedback forms, and scheduling is super easy as well. I've also really appreciated the customer service and overall implementation support I've received with Lever; their team is super helpful and I've always had my questions answered quickly.

Cons: It's a little pricey, but it's also a fairly powerful tool and the price is mostly justified. There are some parts of the software that aren't totally customizable upfront (pipeline stages, parts of feedback forms), but there's pretty good reasons why that isn't the case, and the customer support team can help with those fixes. There's some functionality that still needs to be developed, but I can only see the software improving over time.

Easy to use and wonderful customer support!

Apr 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Visually pleasing, user-friendly, and pretty intuitive.

Our CSM is absolutely phenomenal. He's easy to work with, extremely responsive, and truly cares about our user experience. Overall customer support team is wonderful and continually goes above and beyond to ensure our experience is positive.

Cons: Offer process can use some improvement, specifically offer approvals. The process is extremely seamless if everything aligns, but due to constant one-offs and changes in offers you have to submit the entire offer through the approval process again.

Great product and smooth implementation

Jan 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am just getting started using Lever, but I was extremely impressed with the implementation, I found our Implementation Specialist, extremely resourceful, helpful and had quick response times. I loved how they leveraged Asana to keep the project moving and it was easy to identify action items. I am a big list person, so this helped and I didn't have to worry about taking lots of notes on calls. I was sad to see the implementation end as I really enjoyed working with rep and wasn't ready to let go of the crutch.

I really enjoy the product and how it's laid out with candidate focus unlike most other ATS's. This was my 3rd time implementing an ATS, and Lever has by far by the best experience to date.

Cons: Nothing major - the way the implementation goes is it links your job board quickly and you're learning as you go which I enjoy but if you're incorporating it into your process right away the hiring managers aren't trained and you're not a power user yet.

Overall: Candidate focused recruiting and straightforward for users. Great and quick implementation.

Great product. We love Lever Nurture & believe it's improved the effectiveness of our outreach

Sep 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: +Lever Nurture. So amazing to be able to set smart campaigns, know when people have engaged with your emails and have leads move automatically when they respond

+Really easy to use scorecards. Customisable and easy to duplicate / edit.

+Home screen is a very easy to consume overview of your pipelines, and you can quickly cut it by role / owner / stage. Very little clicking in order to know what's happening.

+ Intuitive scheduling

+ Smart search

+ Loves that profiles are auto-completed when you upload resumes

+ Easy to train other interviewers/teammates on

Cons: - Privacy controls were hard to figure out

- Would love to be able to merge profiles if candidates are entered twice

Good for a small-mid sized company

Nov 06, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Has most of the capabilities you need at a talent acquisition professional.

Cons: The customer support took quite long to get back to you if you needed to make any changes or had questions whereas an ATS like Greenhouse, has live chat. For a fast paced, high growth company, time is critical and having the ability to make changes on the fly is very important.

You need to contact support to make any changes to your interview workflows. This was a very big pain point.

Overall: It was ok. I've had better experiences with other ATS's however, Lever would be one of the top 3 out there.

Great customer support - Awesome UX - huge potential on the second and third layer

Nov 12, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: friendly and empathic support stuff - instant feedback great PMO Tool via Asana sales and implementation team was great (sales sold tools not really available tho)

Cons: some tools and perks are too stiff and should be customizable (e.g. auto-text, candidate pictures, sequence of job postings) the reporting dashboard should have a individual configuration option as well

Recruiting Coordinator

Jul 30, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Interview Feedback - I like detailed interview feedback forms and ability to customize Interview Scheduling - being able to schedule interview through lever is great! integrating with other job sites is also a plus customer support is awesome! specifically

Cons: candidate management - which we could move candidates in different stages of interview process for different roles; I wish when I decline a candidate for 1 role that he doesn't get declined for all roles he's applied to reporting - wish it was cleaner - takes me a very long time to clean up reports so that they are presentable - lots of duplicates job description formatting - I wish we did not always have to use bullet points in

The Best Streamlined ATS on the Market

Dec 23, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Basically, I'm a huge Lever fan, and I love that their quest to always make the system better never ends!

Pros: - Fantastic team that effectively sets you up for success - Simple, clean UI, not clunky - Features are regularly updated - Ability to tailor application stages - Ability to sync with Gmail and Slack is fantastic

Cons: - Greater ability to tweak and tailor the access/editing ability of Line Managers - Line Managers may require a different dashboard set up, they seem to be easily confused by what they see - Creating email templates can be a little finicky, it would be good if the email could take structures like tables - Price may be a little expensive for small companies, however, I feel it is a good investment

Capterra loader

Amazing customer service!

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer rep was incredibly helpful in walking me through how to use this platform, she went above and beyond making sure I understood how to use all the functions of Lever to the best of my ability. Without this amazing training I would not have been able to utilize this amazing platform as well as I currently do.

I love the way the candidate timeline is displayed

I love the ability to pull so many reports

I love the scheduling function and how it integrates with Google Calendar

Cons: One con I noticed is I cannot schedule a Google Hangouts call within the "Scheduling" function in Lever. This would be helpful when setting up video chats for my other team members.

Fantastic ATS!

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer reps are exceptionally great and deserve much praise.

Pros: Everyone from the implementation specialists to the account managers are incredible to work with. They are quick to respond, resolve, and always happy to help. The ATS is simply laid out, easy to use, and has more than enough features to make you more efficient.

Cons: The biggest con is not having a mobile app. Using Lever on a mobile device is quite limited, and if you request the desktop version, it is not easy to scroll around. This could be massively improved.

Switched from Workable to Lever

Jul 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: As the only in-house recruiter, Lever (Nurture) has drastically increased my productivity and boosted efficiency. It allows me to reach out to potential candidates at scale and automates a personalized drip campaign of emails to increase the likelihood that they'll want to chat. And as a hiring ATS, it is easy to use and has the majority of the features we need.

Cons: The product can be a bit buggy at times, and there are a few reporting features that I really would like them to add, such as an easy way to show time to hire/time to fill for each role. They show an average which is interesting, but I need specifics. They also don't have a mobile app.

I've used Lever before and I like the simplistic organization of it all.

Mar 19, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the ability to delay email responses and I like the options to customize the entire process. E-mail templates, feedback forms, applications, and the integrations are all great.

Cons: The new features need work. Easy-book doesn't allow for total control of scheduling. Offer letter creation is quite complicated and involves a lot of work if your offers are complex and different each time. Lastly, not everyone is a fan of the interface.

Overall: Applicant tracking, organization, clear communication, and collaborative screening.

Awesome team, Great To work with !

Nov 01, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: The Lever team is great to work with and is really responsive.

Pros: Its an amazing tool for Interview scheduling and keeping database. All the stages are well defined and makes life easy for a recruiter. At the same time sending emails to candidates via lever is again one step process and really saves time.

Cons: I am still trying out figure out the reports section of this tool, which i feel is bit confusing and do sent give accurate data. However the Lever team was really co operative to help us resolve any of our queries.

Easy and efficient.

Jun 20, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lever has helped significantly to streamline our applicant review, interview, and hiring processes. The UI and pipelines are intuitive. The reporting is extensive and easy to read.

Cons: We would like to see more customization options on the frontend. A calendar where users can schedule interviews would also be great. I believe this feature is in the works.

Great functionality - could have better customer service.

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love LEVER! It is an amazing ATS for our company. The software is organized and easy to use!

Cons: CUSTOMER SERVICE: horrible! There is NO phone service available for the customer service team, and that is insane. When asked why... The rep let me know they are "too busy now" to speak on the phone.

Overall: Love the software, could use a little better CS.

Wonderful product, a few very minor tweaks would make Lever practically perfect

Jul 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lever has such a clean, user-friendly design. The integrations are so simple and the functionality is intuitive. The customer service is top notch- Diana and team were incredible during and after our implementation. It was a fantastic experience.

Cons: There is no "to-do" or task function so it's not easy to set reminders to follow-up in the tool. The user roles are rigid and the lack of ability to export even limited data unless you are the super admin is hampering in some cases (when dealing with high volumes especially). Same for reporting - would love to be able to export reports or view more reports without changing overall roles.

Overall: Ease of use

Lever Needs Recruiter Insight

Apr 10, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I would highly recommend doing focus groups or some random sampling with recruiters to understand how interview processes work and why customers are struggling with the system.

Pros: Lever is user-friendly, visually pleasing and has some unique and helpful features for recruiting. The referral feature has been one of our favorite things! Customer service has also been a great experience.

Cons: It's very obvious that the program wasn't created by recruiters. There are a lot of features/updates that aren't super important in sourcing and recruiting but the basic functions have complicated interfaces and there's issues that make tracking applications and candidates very difficult.

Saves huge amounts of admin time

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system has certainly saved me a LOT of admin time, which I appreciate considering we hired 8 people last month and wouldn't have been able to do that otherwise. Easy to get set up and easy to use. Take the time to get set up properly and use the workflows, i.e. easybook links, to maximise time savings.

Cons: It's an investment up front and obviously have to train the team to get up and running smoothly, but worth the effort and an intuitive interface.

The best ATS of my career!

May 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love Lever and I have worked with it for over 4 years and 3 companies; I've seen it go from strength to strength.

Pros: Ease of use Integrations (Docusign, LinkedIn, Slack, so many more!) Reporting +++ Sourcing and workflow creation

Cons: Very little, to be honest, the system really does have few flaws... but my main gripe: Scheduling in interview view

Lever is a Big Help to Your Recruitment Needs

Oct 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Having many features and friendly tools, plus a very responsive support team makes Lever a must have application. I just have to double check to make sure the security of the data.

Pros: One thing that is good about Lever is the support team behind it. They are very responsive to any issues and open to feedback and suggestions for improvement.

Cons: Data security and privacy when you're outside of the United States is a big concern when using Lever. I need to double check data security and privacy.

Great ATS!

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - User friendly/intuitive system - Candidate focused - all communications with the recruiting team, hiring teams, scheduling interviews, and feedback are all automated through Lever. There are no manual processes! - An adaptable system that you can make what you want/need out of it.

Cons: - Doesn't fully integrate with Outlook which has caused some minor inconveniences e.g. our outlook calendar invites that are sent from the system don't have reminders automatically set in them (15 minute warning prior to interview) and our interview team has to manually delete them off their calendars if an interview is cancelled.

In Progress

Jun 05, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Once you really stare at it a bit, it's very easy to use. I would compare it to being the Apple of ATS.

Cons: It's still in progress. There are some things that don't immediately make sense when using it. Sometimes I wonder if it's too simple? I do like that Lever is actively working on adding new features.

Customer-friendly user interface, easy to use, and amazing customer service

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lever had everything that we needed in an ATS. Lever's ease of use, depth of features & integrations, and stellar sales and customer support were apparent from the very beginning, making them a very easy decision to switch to. Another concern of ours was dealing with the hassle of switching ATS's, but our implementation manager made this extremely simple and straightforward. We were up and running with all of our old data seamlessly migrated within a matter of weeks. Any questions/concerns that we had during the buying or implementation process, we would have answered very quickly. You can tell that they really put their focus into customer needs, which is how all businesses should run.

Cons: As far as pricing of other ATSs goes, Lever is on the more expensive, but you definitely get what you are paying for with their premium product. Although we are spending more than we were with our old ATS, the value is beyond noticeable.

Ease of use, customer support is awesome

Jun 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Levers ease of scheduling is a huge plus for us. We have almost 1000 employees and multiple line managers and interviewers.

Cons: The usability of creating forms and process that directly aligns to our internal business needs tend to be tough or not doable at this stage in the game for Lever. We often get the answer "that's a great question, one that we have been hearing a good bit. I'll make sure we pass this onto our business systems team so they're aware."

Pleasantly surprised with how well this product helps with the recruiting process. Great service!

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the ability to track pipelines, feedback, and metrics across the company. This data centric approach is a huge time savings and probably a better way to recruit than the "old way". I was somewhat skeptical starting off as we were getting swamped by our applicant pipeline (just raised a large VC round and needed to expand fast), but Lever had thought about all this and had great solutions. The implementation support was superb, and really got us over the hurdle of onboarding and becoming quickly productive.

Cons: We are early in using it, but right now the biggest con is probably still need to pay for job posts (ie on LinkedIN) or spend time sourcing candidates-- so from a cost perspective, it's not a replacement for these other things. I suspect for companies that have a more relaxed hiring pace, it may not be worth the cost of paying for Lever.

Overall: Time savings, scalable across teams, forcing function for HR process and data.

Lever is a solid ATS that is currently meeting all of our needs

Jun 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: solid and reliable (which is what you need when you have a large user base and many candidate profiles processed through the tool)

Cons: When glitches occur troubleshooting can be slow as the support is not as responsive as with some other companies.

Overall: Integrates well with our external careers site and mode dashboards to allow for further analysis of collected candidate engagement data. Generally very solid and reliable as a single source of truth for all candidate management processes

Lever is Easy to Use

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Lever is easy and efficient to use.

Pros: Navigation has never been an issue with this tool. It makes it easy to connect with hiring managers.

Cons: The calendar functionality does not allow items to be saved. Also, the price is a bit high. Everything is awesome aside from those 2 points.

Great for users - still a work in progress for admins

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - users LOVE IT - all of our recruiters and hiring managers love the tool and how easy it is to use - built for scale - the platform is built with scale in mind and links many data points together easily

Cons: - administration is tricky - the ability to manage approval chains is difficult and not yet able to build based on org hierarchy from HRIS - custom fields are text boxes only, not rich fields (drop-downs, multiple choice, etc.)

Easy to use. Mostly self explanatory. Great support videos and support staff.

Sep 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. I love that there is one menu that takes you to everything. Candidates are easy to review, notifications are purposeful and not too intrusive, and it's so easy to train employees how to use. Also having everything integrated with gmail/google cal is incredible! The ability to leave feedback, or review a candidate profile, add notes and a number of other features available to do through email is an incomparable feature, in my opinion.

Also, that you are able to book conference rooms and see interviewers availability is absolutely integral to ease of workflow.

Cons: The layout could be a little more user friendly. I wish I could see interview booking details in the same place as the feedback. Also, the easy book feature, while great in theory, still has some issues to be resolved, though the availability of the feature itself is still pretty great.

Overall: Ease of workflow. Everything needed for tracking applicants is one place.

A clean and easy way to track applicants

May 25, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall Lever is a great tool that is perfect for small to medium sized teams. It has enabled us to stay on top of key candidates and make our hiring process much more streamlined.

Pros: - Easy to use - Simple collaboration with team members - Nice UI/UX - Templated options to save time and ensure consistency through the hiring process

Cons: - Analytics isn't completely intuitive - Applicant duplication isn't easy to manage - No ability to update candidate pipeline on your own

Lever is very easy to use and roll out to not only recruiters but hiring managers as well.

Jan 09, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Drag and drop resumes in to profiles, LinkedIn plug in, switching candidates into various stages and easily seeing your entire pipeline.

Cons: The data is lacking. It is very hard to pull accurate reports, if one thing changes all the data is thrown off. I found it challenging to be able to show technical interviews vs. recruiter phone screen data as they are all listed as phone interviews.

Overall: quick, fast, hooked into linkedin for ease of use

Lever ... the best ATS available

Apr 18, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have 17 years recruiting experience and have founded two recruiting firms, consulted for 5 startups in building the recruiting function, and now manage a talent acquisition team for a startup within a Fortune 30 company. I have used most of the major (and some unknown) Applicant Track Systems (Bullhorn, Jobvite, Maxhire, PCRecruiter, SmartRecruiters, to name a few) and none of them help move the pipeline and surface old candidates as well as Lever. Excellent product!

Pros: The ease of use if off the charts. The pipeline-centric UI makes the product very usable with little or no training.

Cons: The user permissions are a bit more complex than they need to be. The job posting service is decent, but could be improved to bring more traffic.

We love the ease of use and design for our company.

Jul 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Housing referrals, applicants, and sourced candidates all in one place. Not having to engage with multiple systems to accomplish keeping track of top talent is incredibly valuable in recruiting. The "snooze" button is a fave functionality for staying in touch with pipeline talent.

Cons: It can get complicated, for an easy system, when candidates apply to multiple positions and turning them down for one but not all roles.

Ease of Use

May 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I really appreciate all of the help and support I (we) get from the Lever team. The trainings, resources and ticketing system has been extremely helpful. The system has provided us with a lot of functionality that we have never had before. We are able to track all of the activity on each candidate in one place, comments, notes, emails, feedback, and ratings. This has also allowed us to be truly compliant with our recruiting process.

Cons: One of the things I know is in production is an alert to the hiring manager when there has been a candidate that has applied.

Exceptional Customer Support + Online Resources

Sep 01, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: --Customer Service/Implementation Specialists were SUPERB! Well-versed on the product, responsive, reliable, and even willing to conduct trainings for your team (shout out to Megan Dunn & Bryan Smith)

--The online resources are awesome. Screen shots +directions for everything

--The Linkedin Chrome extension is a HUGE time-saver

--Submitting Referrals is super easy.

--Nurture feature is awesome...also, love the fact that candidates are associated by their email address

Cons: --Some limitations to the software if you don't opt into the Enterprise Version

--I don't believe that I was intentionally misled about the product's capabilities but, there were some instances where I found myself feeling disappointed that some of the features I wanted were in Beta, weren't included in Non-enterprise version, etc.

--Some of the terminology is a bit counterintuitive...'Forms' vs. 'Feedback' vs 'Templates'

OBSESSED with Lever!

Sep 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: +Easy to use and easy to train hiring managers

+Cleanly organize candidates and love the email and scheduling functionalities

+Integration with Google

+Customer service is AMAZING

+Constantly improving!

+We increased apps by 461% last year because of ease of use

Cons: +Customer service is awesome, but you do have to reach out to them to make shifts to the platform (would be nice to be able to change some things yourself)

+More costly solution for us as a non-profit than former platform, but SO worth it

Overall: +Huge increase in capacity without hiring staff

+Ease of use!

easy to use but my wishlist for features grow longer

Apr 13, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: excited to see how Lever continues to improve and evolve.

Pros: simple interface, well organized, responsive team.overall a great product with lots of areas for future development

Cons: can be buggy, esp. with permissions wishlist: more email features (bulleted emails) integration with Entelo more permission levels more functionality w/auto scheduling ability to store docs within the position for easy communication

We were able to implement Lever in a week and get a dozen hiring managers up and going the next week

Nov 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to implement, it is easy to train hiring managers how to use, it is easy to configure, it is just easy.

With a candidate-centric view of the world, it allows us to easily shift candidates from one potential role to another, or no role at all, and still be able to keep track of them.

The integration with Google Enterprise Calendars and Mail makes scheduling phone calls and interviews incredibly easy, and the calendar events have links to the forms we set up to capture interview information.

E-Mail templates, including links to allow candidates to schedule their own interviews, are easy to use and have fields that are auto-populated from the candidates' information.

Cons: There are still some glitches in the e-mail templates as far as what the sender sees, but it is fine for what the recipient sees.

Overall: Fast implementation and excellent candidate management!

Great value with amazing support

Apr 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We've been with Lever for two years and the platform has only gotten better. Lever has allowed us to streamline our hiring process and save me a significant amount of time. They also have fully featured reporting which allows for you to dig deep into what is working and what is not in your hiring process. The platform itself offers the perfect amount of customization for me and my team, we're able to configure it (with the help of our amazing integration specialist) in a way that works best for us.

Great product with some bugs

Jun 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: - There are so many features and 2018 has so far come with more improvements and tools - keep it up! - Our CSM, Chelsea is A M A Z I NG. Really the bees knees. She is quick to respond, knows the product in and out, and if she doesn't I'm confident she will find out and report back.

Cons: - There are so many features that many times usability is not intuitive. There are many help articles out there but many times we have a specific problem to our system, and digging through the many hyperlinks/videos takes too much time

The best

Oct 25, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer Support and Implementation Team has been really phenomenal, so quick, and really on top it!

Pros: Before Lever, our hiring process was tracked manually and no one was submitting feedback. We now have a process in place and a tool that offers speed and scalability. We love how customizable it is and that it syncs with LinkedIn and Google Calendars. Lever helps collaborative hiring, aligns key stakeholders - recruiters, hiring managers, leadership, and interviewers - around the hiring process to make it move as rapidly and effectively as possible. Now all employees can identify, engage, and hire the best talent with the speed and agility that comes from having everyone on the same page.

Cons: A few little things that need updates. - Having to change the subject line of a calendar invite everytime you reschedule - The job description template page is not customizable

An ATS even your engineers and C-levels will love to use!

Sep 23, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: When I started here I was the 10th employee and we brought on The Resumator (now Jazz) as it was very affordable. The problem was that my hiring managers never used it and refused to leave notes/comments. Although the system was "pretty", it wasn't built for a company like ours where developers will flat out ignore a tool that isn't built well. Knowing the system is only as good as the information that's added, it was important for me to have my hiring managers' buy-in to encourage their note taking and comments. Lever was the unanimous selection.

We have now grown to 80 employees and the proof is in the use of the tool. I've never seen hiring managers and recruiters so responsive and thorough in their use of an ATS before. If you want pretty colors and flashing lights, this isn't the tool for your company. If you want a seamless process and architecture that even your developers will appreciate, without spending a fortune, Lever is by far the best option.

Pros:

*integrates with Namely (our HRIS), Slack and other tools

*The @ feature is amazing for communication

*Reports are robust

*our Account Manager Andrew has been a huge help

Cons:

*the calendar sync is a bit wonky. It adds 3 invites which has made our calendars very busy.

*the email templates do not generate a signature

*the Lever extension still hasn't worked for us with Stack Overflow or Indeed.

Capterra loader

Easy to Use

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to sort candidates and roles. I love the email templating as well. I like how all of this happens in Lever and I don't have to go into an external application to email or contact applicants. Everything also integrates with Gcal.

Cons: Occasionally it is hard for me to sort candidates, I wish you could click on a column to sort. However, sorting is possible without clicking on column headers.

Overall: We are able to collaborate as a team for hiring, and communicate effectively internally and with candidates on a single platform.

Lever provides a solution

Nov 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I enjoy the product a lot and am extremely happy with our choice to purchase Lever.

Pros: The integration features that Lever has with Google is GREAT! It makes the syncing of emails, schedules, and feedback pretty much seamless.

Cons: There are some little glitches when the initial sync happens that should be discussed more during the implementation process. Regarding the syncing capabilities, certain features need to be turned on / off in Gsuite. We were not aware of this and some work from our IT department needs to happen. In addition, the scheduling feature should be updated so that the invites are created better = 1 invite that has the feedback and only goes to the interviewer and the other one goes to both to the interviewer and candidate. Right now they are separate emails and, for us, this is a problem as we use Google Hangouts and the invites create separate links to the hangout.

Love the tags!

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Name your tags - it's so easy to categorize one or many candidates, making finding them again a breeze!

Cons: That I can not redact information from resumes, so as to remove unconscious bias from reviewers.....

Lever has been a huge help in streamlining our hiring process, from sourcing to hiring.

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lever Nurture has been a huge help; starting an email campaign and forgetting it let's me consistently move forward to find more candidates. The scheduling process has been improved too through Lever's calendar integration, and note tagging. Note tagging and email integration has helped our team communicate more effectively regarding the hiring process.

Cons: I've run into a few bugs, but they've all quickly been resolved through the support team. I have had some persistent alerts telling me to complete feedback, and I would like to see an easier way to dismiss those alerts (most frequently, I'm not completing feedback because a candidate didn't answer the phone for a scheduled interview).

Overall: Streamlined interviewing, more efficient communication within our team, more specific feedback from hiring managers after interviews, easier sourcing through chrome extension and nurture/email integration.