# Lever Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lever the right Recruiting solution for you? Explore 654 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142452/Lever/reviews

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Lever

4.6 (654)

[View alternatives](https://www.capterra.com/p/142452/Lever/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Lever

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

Guided and seamless implementation experience

95% positive reviews out of 125

Most reviewers indicate implementation is smooth, well-supported, and quick, with dedicated specialists ensuring a successful transition.

Limited and confusing reporting tools

38% negative reviews out of 68

Some reviewers find reporting lacks customization, is difficult to navigate, and often requires manual work for useful insights.

Ashley J

Senior Manager, People Operations, 51 - 200 employees.

"They updated reporting recently and I've had some issues with it, hoping they rework it in the future."

Effective collaborative recruitment platform

94% positive reviews out of 87

Most reviewers find team collaboration is enhanced, with clear communication, shared candidate information, and responsive support.

Jessica B

Talent Lead, 51 - 200 employees.

"Migrating over to Lever came at a time when there was not a lot of time to devote to implementation projects, but he made the work feel managable, possible, and always a team effort."

Recurring technical glitches and delays

60% negative reviews out of 52

Most users report bugs and issues disrupt workflows, with slow support responses and unresolved problems causing frustration.

Streamlined and automated hiring workflows

95% positive reviews out of 87

Most reviewers describe hiring process as highly efficient, automated, and collaborative, reducing manual tasks and improving organization.

Samanta J

Head of Talent Acquisition, 51 - 200 employees.

"Lever solved the core problem of centralizing candidate data and hiring activity in 1 place, which immediately reduced coordination overhead."

## Showing most helpful reviews

Showing 1-25 of 654 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Magdalena B.  
TA Director  
Civil Engineering  
Used the software for: Less than 6 months

### "Laminar's Implementation journey with Lever (a game-changer!)"

August 12, 2024

5.0

Lever has been a fantastic addition to our team, revolutionizing the way we manage our recruitment process. Its user-friendly interface and intuitive design have made our daily tasks significantly easier. The dedicated customer support and implementation team have been invaluable in ensuring a smooth transition. We've particularly appreciated Lever's ability to streamline our workflow. Posting jobs across multiple platforms with a single click has saved us countless hours. The platform's comprehensive candidate management tools have enhanced our ability to track candidates efficiently, minimizing the risk of losing top talent. Lever's robust sourcing capabilities have been instrumental in building a strong talent pipeline. The analytics and reporting features provide us with invaluable insights, enabling data-driven decisions to optimize our recruitment strategy. Finally, Lever's seamless integration with our existing systems has significantly reduced manual work and increased efficiency.

Pros

Lever has been a game-changer for us. It's incredibly user-friendly and intuitive, making our daily tasks a breeze. The customer support and implementation team have been fantastic (especially Tom), guiding us through every step. We love how streamlined and efficient it's made our recruitment workflows. Plus, the analytics and reporting tools are top-notch, giving us valuable insights. It's clear that Lever was designed with the future of recruitment in mind.

Cons

While Lever is generally user-friendly, there’s a bit of a learning curve, especially when diving into the more advanced features and customizations.

Switched from

[JazzHR](https://www.capterra.com/p/87750/JazzHR/)

We needed more robust ATS with more functionality (CRM & multiple location postings, approval workflows to name a few)

Review Source

Paige S.  
Talent Systems Specialist  
Facilities Services  
Used the software for: Less than 6 months

### "A Game-Changer for Hiring!"

March 11, 2024

5.0

Using Lever has been transformative for our team. It's not just a tool, but a comprehensive solution that has revolutionized our hiring process. From the moment we started using it, we saw a significant improvement in our efficiency. The features are easy to use and cover all of our needs, even addressing needs we didn't know we had! While there's always room for improvement, Lever has truly exceeded our expectations and made a positive impact on our talent team's day-to-day operations.

Pros

Lever has been a game-changer for us! It’s like a one-stop-shop for all our hiring needs. From job descriptions to candidate data, everything is just a click away. And the best part? It’s got features we didn’t even know we needed until we had them!

Cons

Well, no system is perfect. If I had to pick, I’d say Lever could do a bit more when it comes to user access customization. It would be super helpful if we could create access profiles for different teams. But who knows, maybe that’s in the cards for a future update!

Alternatives considered

[Ashby](https://www.capterra.com/p/10004338/Ashby/)[ClearCo](https://www.capterra.com/p/45188/ClearCo/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

We picked Lever over the other options because it scored the highest in our rating system. We looked at a bunch of features, like resume parsing, job posting management, email templates, and more. Lever was top-notch in all these areas. It was a close race though - two other tools were just a few points behind! But what really made Lever stand out was how fast we could talk about pricing and get started. So, in the end, Lever was the clear winner for us.

Switched from

[HiringThing](https://www.capterra.com/p/125622/HiringThing/)

We switched from HiringThing to Lever because, well, HiringThing just didn’t cut it. It was missing all the features we needed - like resume parsing, job posting management, email templates, and so much more. But with Lever, it’s like we’ve stepped into a whole new world! It’s got everything we were missing and more. So yeah, compared to HiringThing, Lever is just plain amazing!

Review Source

SN

Susan N.  
Sr. HR Specialist  
Automotive  
Used the software for: 1-2 years

### "Decent ATS system"

May 2, 2025

3.0

Overall, the experience was okay. The platform did what we needed it to but in the end we wished for more features with the same simplicity.

Pros

Lever was simple for our IT team to set up and get integrated with our Outlook calendars and emails.

Cons

The site itself seemed a bit dated and lacked the customization that our team required when it came to scheduling.

Review Source

Maria L.  
Head of Talent Acquisition  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Great tool to support with hiring in a scale-up phase"

July 25, 2021

5.0

My company is going through an exciting scale-up stage and to support the company with hiring efforts we decided to modernize our recruitment stack. Implementing Lever was very easy across the whole organisation - the implementation specialist - \[SENSITIVE CONTENT\] - offered top-notch support during the whole implementation journey and the migration of candidate data from our previous ATS went seamless. Since adoption, the hiring team saved lots of time in sourcing and gathering the interview feedbacks, as it allowed us to automate several critical tasks.

Pros

Lever has all of the features we were looking for - an easy to set up careers page, configurable roles and permissions, feedback forms, communication templates, customizable steps in the interview process, scheduling, referrals, internal applications management and a very powerful customizable analytics dashboard. And above all, it has a game-changing Nurture feature that Lever is the only ATS I'm aware of offers that allow the team to engage candidates at scale through personalized email campaigns.

Cons

Not a big issue, however worth mentioning: i)my previous ATS had a mobile app I used on a daily basis - Lever doesn't have one ii) there's no local support in Europe which leads to either asynchronous communication per email or meetings that can take place late afternoon only. iii) impossible to upload a picture (of the hiring team for example) to the job ad, something that was possible with my previous ATS

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

Nurture feature

Switched from

[Workable](https://www.capterra.com/p/130175/Workable/)

We were looking into getting a more powerful ATS to support sourcing efforts - Lever was the only ATS we spoke with who offered the Nurture feature very valuable to us since close to 40% of our hiring requires reaching out to passive candidates.

Review Source

Payton H.  
Talent Acquisition Specialist  
Construction  
Used the software for: Less than 6 months

### "New to Lever"

December 23, 2021

5.0

The communication and support while considering to go with Lever and again when implementing, was phenomenal.

Pros

My favorite aspect about Lever is being able to send candidates profiles and notes to one of our hiring managers and it goes straight to their email. The hiring manager can respond to the note without even having to log into lever. I also love the ease of setting interviews and calendar invites in one, simple step.

Cons

I wish we had known about more Lever features before we were assigned to the basic package because if the quoted pricing included items such as DocuSign and the Preferred Support were included, we would most likely have those.

Alternatives considered

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)

Reason for choosing Lever

We decided we loved our interactions with \[SENSITIVE CONTENT\], and our \[SENSITIVE CONTENT\], were interactions we wanted to have with our new ATS system because that is what we were lacking before. Those two ladies made all the difference to us!

Review Source

Jessica D.  
Talent Acquisition Manager  
Computer Software  
Used the software for: Less than 6 months

### " Lever is such a user-friendly tool and a huge improvement for us!"

May 3, 2022

5.0

We weren't able to successfully build a robust database previously. Lever allows you to do that in an organized way. Also, the metrics/reporting capabilities even within the enhanced package is far superior to those I've used previously.

Pros

I love the UI/UX of Lever. It's super user-friendly and easy to figure out overall. Lots of capabilities we didn't have before. Compared to the solutions I've used before (JazzHR and BreezyHR for smaller businesses), it's like night and day. SO much better.

Cons

There are some features that are missing/need to be improved. They aren't dealbreakers, though. For instance, you can't manually update job posting dates. Also, the site doesn't have many partnerships with free job boards allowing you to automatically push out postings to them. It's integrated with LinkedIn and has a recent integration with Indeed as well, but that's it. If you want postings on other job boards, you have to manually do it, which is a decent amount of work.

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

Better sales experience and better interface

Switched from

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)

BreezyHR was lacking in functionality for a globally dispersed recruitment team at a high growth company.

Review Source

AL

Andrii L.  
Senior strategist  
Industrial Automation  
Used the software for: Less than 6 months

### "applicant tracking system and HR management tool"

February 14, 2025

5.0

Good, reliable solution for applicant tracking process. Priced for medium to large business and stays to be stable and reliable tool. Can be accompanied with standalone payrol solution, specifically to the location or relationship with contractors.

Pros

That is scalable corporate grade solution. Different providers of digital signature are supported. Stable work of application combined with reliable data storage. No errors experienced. Awesome dashboards and tools for performance rewiev and capabilities for continuous performance tracking since of sourcing, offer digital sign, onboarding and KPI tracking to hardware and policy documents assignments.

Cons

No solution for work force sourcing. That limits us for using it for construction industry and we are missing for access to contractors data bases. Above the average pricing. Time tracking needs attendance controls automation. Applicant resume parsing needs browser capabilities to be switched on. Good to have unified CV profile applicable to different ATS. Hard to migrate from previous ATS to Lever and needs specific mapping. Can have limits for using in offshore locations.

Review Source

SK

Sarah K.  
People Operations Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Good for smaller companies, but not advancing with the times"

July 8, 2025

3.0

Pros

Lever was a great introductory ATS for our company when we we smaller and growing, especially with a limited recruiting team.

Cons

Lever's functionality feels more limited than their competitors at this point. Compared to other ATS tools we're evaluating, the AI functionality is more limited, the native signature feature requires additional spend on DocuSign, and the integration with Rippling as an HRIS hasn't advanced over the years.

Review Source

sJ

shubha J.  
Head - Talent Acquisition  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy and Efficient Tool"

February 14, 2025

4.0

Very happy with the product and all the support received. Structured implementation plan. It was a pleasure working with Tom Marino.

Pros

Ease of Use and implementation. The help videos were very useful. Good UI

Cons

Some limitations in customization - final rating scale in feedback form. Salary structure in offer process is not easy to create. Had issues integrating with Linkedin . Limited time for implementation calls

Alternatives considered

[Ashby](https://www.capterra.com/p/10004338/Ashby/)[Rippling](https://www.capterra.com/p/172127/Rippling/)

Reason for choosing Lever

Efficient , ease of use. UI. cost ,etc..

Review Source

JJ

James J.  
Operations  
Computer Software  
Used the software for: 1-2 years

### "Great tool, but not perfect. "

December 27, 2024

4.0

Used as primary ATS for 2 years, and had a few complaints that couldn't be resolved. Although it did the trick generally, we ended up moving away.

Pros

Easy to use and generally intuitive. Functionality was well thought out.

Cons

Sometimes lacked the necessary functionality and integrations necessary to make it 100% effective.

Review Source

MJ

Melissa J.  
Assistant General Counsel  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great for Small Business!"

September 2, 2024

4.0

Overall, we are pleased with the software. It works for our needs much better than it's sister product, Jobvite.

Pros

The platform is incredibly easy and simple to use. Our hiring managers like the ease and simplicity of being able to review applicants efficiently (quickly). Also having the ability to pull a candidate into the candidate pool if the recruiter didn't include them.

Cons

Not ideal for very large corporations who need a more robust solution.

Switched from

[Jobvite](https://www.capterra.com/p/109268/Jobvite/)

Jobvite overpromised and underdelivered features that were essential to our business. To "upgrade" for the functionality we were initially promised, but did not receive, would have cost our company an additional $35k per year.

Review Source

TW

Taylor W.  
Recruiter  
Human Resources  
Used the software for: Less than 6 months

### "Great Applicant Tracking"

July 17, 2024

4.0

Easy to use, fast implementation process. Easy to learn and to teach to others.

Pros

How it integrates with Linked-in recruiter great tool to have.

Cons

Not much I have found that I don't like. The process to get items set up was probably the hardest just trying to create some of the things that needed to happen on the back end.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Not user friendly and does not integrate with linked-in

Review Source

CL

Chengeer L.  
Senior Talent Acquisition Partner  
Computer Software  
Used the software for: 2+ years

### "Does the job on the budget. If you have $ go with a more expensive one. "

March 11, 2023

4.0

Overall 4/5. There are things that I would change but as I said it does the job. At the end of the day, it is all a question of your usage, your team, the scale of the business, and ofc your budget. Lever is a great solution if you have a small team under 10 recruiters, company size under 1k, and a small budget to operate with. If you know how to run scrappy and get things done, Lever is a solid choice.

Pros

Simple.Intuitive. Extremely easy to onboard new recruiters and get them up to speed. All the basic functionality to run a quick process is there. Not expensive - for the price point I would say delivers a lot of value.

Cons

Not innovative. They accept feedback - but nothing gets implemented. Even simple things that should take no time. I wish they were listening to the customers who are using the product every day - we want to help and make Lever better.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Ashby](https://www.capterra.com/p/10004338/Ashby/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

I am not the decision-maker for the implementation. When I joined the team - Lever was already there.

Review Source

MB

Meg B.  
Corporate Recruiter  
Design  
Used the software for: 1-2 years

### "Lever is the best ATS i've ever used!"

December 14, 2023

5.0

It's been an awesome experience from purchase to implementation. I love using it daily! It's a great tool that allows me to do my job efficiently and effectively as a recruiter.

Pros

The implementation was great. We had a very clear plan, direction and the weekly meetings were a bright spot in our weeks. The system was easy to use, customize and implement! Recruiter experience - we can save time by utilizing our job posting and candidate templates. We can leverage utilizing multiple locations on job postings. Being able to duplicate job postings is a huge efficiency add. Having the opening and closing statements for postings is also a win. As for sifting through applicant traffic, the archive + email functionality (especially the delay email!) is huge in staying on top of all applicants that apply.

Cons

It's more on our end - our security team is very small and they weren't able to grant clearance to utilize Lever with the sync functionality. Being limited in this way limits our level of efficiency of use within the system.

Reason for choosing Lever

Ease of use, recruiter efficiency, reporting

Switched from

[SILKROAD ALM](https://www.capterra.com/p/162956/SILKROAD-ALM/)

Silk Roads was outdated and inefficient in nearly every way

Review Source

NB

Neha B.  
Senior People Ops Advisor  
Computer Software  
Used the software for: 2+ years

### "Smooth ATS & Recruitment Software"

February 20, 2024

5.0

Pros

Easy to set up User friendly Integrates with good HRIS systems

Cons

Perhaps customer service could be better. It;s not a concern but something that they can improve a bit

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Lever

Easy to use tool, intuitive, had the flexibility. To a certain extent customisable

Switched from

[SILKROAD ALM](https://www.capterra.com/p/162956/SILKROAD-ALM/)

The previous tool was not intuitive, did not have any good features.

Review Source

AA

Alex A.  
Talent Acquisition Manager  
Computer Software  
Used the software for: 6-12 months

### "Lever for the Win!"

April 3, 2024

5.0

Overall switching to Lever has made our TA Team more efficient and we couldn't be happier!

Pros

Lever is a fantastic ATS and very easy to use. We love use automations to automate some of our manual tasks, it's very easy to set up interviews with Lever's interface. The many integrations help speed up our onboarding process as well! Implementation was a breeze, \[sensitive content hidden\] was a great implementation manager and was working along side me the whole way.

Cons

Lever has a feature to book phone screens which is convenient but doesn't let you add buffer time between calls. I'm hoping they add this feature in a recent update.

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Switched from

[iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)

iCIMS seemed out dated with their features and it seemed like anything we wanted to add to increase our efficiencies came at a cost when other ATS were offering that as a standard option.

Review Source

RM

Russell M.  
Director of Talent Acquisition  
Mental Health Care  
Used the software for: Less than 6 months

### "The best ATS"

September 21, 2023

5.0

By far the best ATS that I have used in 15 years of recruiting. The UI is intuitive, the ability to manage your pipeline using is as easy as they come. The reporting is accurate and it is easy to identify what impacts and triggers. I did 15 demos before deciding on Lever. And after each Demo I felt like there were missing tools or a misalignment on what those ATS did vs what I believed was an effective way to manage candidates through the interview process. With Lever I felt like the softwares functionality matched with my philosophy on recruiting and the candidate experience.

Pros

Easy to customize, great bulk actions, strong reporting, and the best tool for managing your candidate pipeline.

Cons

The Easy Book tool lacks some customization. You can work around this through management of your calendar.

Alternatives considered

[Jobvite](https://www.capterra.com/p/109268/Jobvite/)[Workable](https://www.capterra.com/p/130175/Workable/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

Levers focus on the candidate profile and the ability to manage your pipeline best allows me to manage candidates through the pipeline, providing a great candidate experience and never missing/ghosting candidates.

Review Source

VR

Verified Reviewer  
Infrastructure manager  
Computer Software  
Used the software for: 2+ years

### "Does the job, recruitment seems to like it"

March 16, 2025

4.0

Happy with lever, does the job, UI could be snappier, faster.

Pros

Easy to use, integrates with LinkedIn, has permission system, respects GDPR

Cons

More features meaning is not as snappy as it could be (UI is getting slower)

Review Source

JS

Jeremy S.  
Senior Talent Acquisition Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Top Tier Product + Support"

October 21, 2024

5.0

Pros

The robust candidate management system, the referral management process, the interview scheduling, the overall ease of use of the system.

Cons

Job lists don't sync up with LinkedIn. Have to paste whole descriptions in the intro box. Not a big deal.

Alternatives considered

[JazzHR](https://www.capterra.com/p/87750/JazzHR/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

Best value for for features needed......

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Bamboo severely lacked features we needed.

Review Source

RP

Ryan P.  
Talent Acquisition Leader  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Paramedic Service of Illinois - Great experience with Lever Team"

June 26, 2024

5.0

We had an excellent experience with \[sensitive content hidden\] our Account Rep from beginning to end (very attentive), and \[sensitive content hidden\] did a great job with our prep to Launch.

Pros

Ease of use. Integrations with Job boards.

Cons

Candidate texting ability did not come with our package.

Alternatives considered

[Workable](https://www.capterra.com/p/130175/Workable/)

Reason for choosing Lever

Slightly more affordable, more functionality

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Careers Page was not attractive, Clunky ATS

Review Source

JS

Jake S.  
Talent Acquisition Associate  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Intuitive, Effective, Innovative."

December 30, 2017

4.0

Bottom line: In my opinion, Lever is the best ATS out there. Beats its competitors by at least a mile. Keep up the great work!

Pros

\- Scheduling interviews have never been easier for our Talent Team. Our conference rooms are linked to Lever so we can do everything without checking Google Calendar! - Easy to use interface. Every tab, page, and profile is very user-friendly, with the recruiter/hiring manager in mind. - Sending candidates a link to schedule their phone interview cuts down on the back and forth. - Communication between approvers, hiring managers and interviewing team is ridiculously easy that even my mom can use Lever. - Automatic job posting to external job boards. Super easy to use for niche job boards as well! - The referral system is super easy for folks who don't use Lever on a daily basis. - Customizable application per posting. SUPER easy. I love this feature. - Reports are very easy to pull and read. - Recruiters have control over who they involve in the hiring process. Before when we didn't have Lever, all hiring managers had access to every single job posting and its applicants in front of them. Now, we assign them to specific jobs they own. They can't see anything else. - Lever Extension on Chrome is insane, in a very good way. Extremely helpful when you're sourcing candidates on LinkedIn! - Andrew is great. Always there when we had questions and always willing to hop on a call with us. - Implementation phase was super quick and simple. The Lever team did whatever we asked and in turn, we did whatever they asked.

Cons

\- Requisition approval needs fine tuning. When we decide to hire internally for a requisition that has already been approved, we have to delete the current req and add another one indicating it was an internal hire in order for us to report on the number of internal hires. There's very little you can do with a req once it's been approved without getting the approvers involved again. - Offer approval is backward, in my opinion. The letter should be drafted first, then sent out to the approvers for their review. Right now, it's approval first, then offer letter draft. - Referrals are counted as "applicants" and not "leads." That's crazy to me. - Once a lead has applied through our careers website, we have to manually move them from the lead bucket to the applicant bucket. There's no automatic transfer. No notification, either.

Review Source

VR

Verified Reviewer  
Recruiter  
Computer Software  
Used the software for: 1-2 years

### "Strong UX"

October 21, 2022

4.0

Pros

The user experience with Lever was much higher than that of most ATSs that I've used. My favorite functions included:- reminding interviewers to submit feedback- being notified when an interviewer submitted feedback- being able to see when the candidate's next interview was scheduled- the notes section on a candidate profile for those one-off conversations with candidates or when discussing with a hiring manage- Being able to tag someone in the notes- Resume review was quick and painless

Cons

I would have liked to automate workflows more. Example: If I move a candidate to interview completed, then I would like to automatically trigger an interview follow-up email.Docusign integration never worked properly for offer letters.

Review Source

JN

Jennifer N.  
People Ops Coordinator  
Internet  
Used the software for: Less than 6 months

### "Lever: an ATS that delivers on its promises!"

March 12, 2024

5.0

Pros

We transitioned to Lever from a previous ATS, we were looking for more functionality and a wider range of features for reporting purposes. \[sensitive content hidden\], our implentation specialist, was absolutely amazing. We had weekly calls with \[sensitive content hidden\], who walked us through a different Lever feature, answered every question, assisted greatly in mapping our historical data over, and was avalible via email for my team whenever they needed her. Understanding the system and being guided during the process was so valuable - the Visual Insights (reporting) has allowed us to view data in ways we've never been able to before. Scheduling is also SO much easier, the Recruiting team has nothing but wonderful things to say about how user friendly the plattform is. We've also began using candidate experience surveys, to boost our candidate experience, and are planning to utilize additional features offered down the road. I feel Lever has quickly and truly become a part of our core systems, anytime I have a question Lever support is so helpful and fast as lightning to answer.

Cons

Our Offer process is currently outside of the ATS, the esignature integration we use does not connect with Lever. Docusign is the only option if we want to utilize Lever's Offer process, so we're looking into it. I would love to see more integrations! The Visual Insights were launched with Lever's Winter Release, I am not a fan currently of the exporting options - but I know this is a function Lever is actively working to improve!

Review Source

AL

Alexander L.  
Lever Admin and Lead Recruiter  
Computer Software  
Used the software for: 1-2 years

### "Clean Functionality, but Major Flaws"

May 20, 2018

3.0

Pros

Lever has made a great many clever, intelligent design choices. For example, color coding makes for a clean UI with clear calls to action, so that when a candidate needs to be scheduled for an interview, a big blue "schedule" button appears next to their name.

Cons

Our company recently made a terrible discovery about some secret Lever functionality. It turns out that some our top executives have been somehow put on a secret "Suppressions List" which caused all of the messages being sent to them within Lever to be blocked. Many of these messages were time sensitive and mission critical. As a result of this "secret suppression", several top candidates bottlenecked at key points in the hiring process. After not receiving a response, many of them dropped out and extremely valuable talent was lost. So instead of accelerating our recruiting process, this suppression list functionality damaged our process. And the WORST part of all this is that Lever never once informed us about any of this. We discovered it ourselves. No one in our company was notified when our executives were added to this censor list No one in our company was ever informed that this could EVER happen No documentation or info was ever provided to us about this kind of "Suppressions List" functionality We still do not know how this Suppressions List is tracked or maintained This Suppressions List functionality is not covered in any of the Lever on boarding training with new clients This Suppressions List is not described anywhere in the Lever HELP documentation This Suppressions List is not accessible to our Lever Admins Why would any legitimate ATS company build such terrible gestapo like censorship into the bones of their product? We are still scratching our heads on this question, while we try to undo the damage that was caused

Review Source

VR

Verified Reviewer  
Senior Corporate Recruiter  
Government Relations  
Used the software for: 2+ years

### "\[sensitive content hidden\]-Is the BEST!"

October 17, 2023

5.0

Pros

I love everything about Lever and my Implementation specialist, \[sensitive content hidden\]! He did a fantastic job getting my company all set to use our new applicant tracking system. Our Level team was patient, understanding, and very helpful. Every company needs Lever in their lives.

Cons

Nothing, I loved everything about Lever!

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[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)

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