--- title: "Page 4 | Lever Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 4 - Is Lever the right Recruiting solution for you? Explore 654 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/142452/Lever/reviews/?page=4" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Lever 4.6 (654) [View alternatives](https://www.capterra.com/p/142452/Lever/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 4 - Reviews of Lever ## Showing most helpful reviews Showing 76-100 of 654 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OO Osval O. Owner Staffing and Recruiting Used the software for: 1-2 years ### "Worst experience in an ATS" February 15, 2023 2.0 Pros \- it allows you to set your info in order. However this is really basic for an ATS Cons \- Data analytics are very basic- doesn’t allow you to do sourcing with key words Review Source VR Verified Reviewer Co-Founder | Sales | Talent Acquisition Coach Staffing and Recruiting Used the software for: 1-2 years ### "The best ATS I've found" November 12, 2018 4.0 Having past experience from using Lever, I knew it was my go-to ATS when I started my own recruitment company. Although not originally intended for external recruitment agencies, I find it to be a useful tool for our work as well – as a result we might not use all the features (e.g. the agency platform), but for all intents and purposes it's the best tool I've found. Customer service has been great, the only downside being that as there's no local support in Europe, we usually have to wait until the next day to get a reply. Not a big issue, but worth noting anyway. If you want to customize the recruitment pipeline steps and archive reasons you can't do it yourself, so in that sense it's not the fastest tool to modify on the go. Still, it's a great tool overall! Pros \- Ease of use - Useful features - Customer service - Integrations and extensions Cons \- No local support in Europe --> takes a while to get replies to queries - Customization has to be done through Lever support, can't update the recruitment pipeline or archive reasons by yourself - The job ads created through Lever don't look very nice Review Source TW Taylor W. Recruiter Human Resources Used the software for: Less than 6 months ### "Great Applicant Tracking" July 17, 2024 4.0 Easy to use, fast implementation process. Easy to learn and to teach to others. Pros How it integrates with Linked-in recruiter great tool to have. Cons Not much I have found that I don't like. The process to get items set up was probably the hardest just trying to create some of the things that needed to happen on the back end. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Not user friendly and does not integrate with linked-in Review Source CL Carla L. Director, Human Resources Retail Used the software for: 1-2 years ### "Excellent Recruiting Tool" January 5, 2023 5.0 The customer service is helpful and knowledgable. They helped me set up the account in a way that complements our existing business processes and this flexibility was appreciated. Pros Lever is very effective and efficient as a recruiting tool. It has features such as the ability to schedule an email to send later. This is very helpful with workflow and sending declines to candidates where they don't receive them right away. Cons If Lever extended to being an HR Management tool with the capacity for performance reviews, etc we would have stayed with them but ultimately switched. Since we are part of a smaller organization, it wasn't feasible to have different tools for these functions. If you are looking for a tool that is strictly for recruiting, Lever is excellent. Reason for choosing Lever We chose Lever based on the recommendation of a business colleague who used it for recruiting. Review Source RS Richard S. Owner Human Resources Used the software for: 2+ years ### "Lever - an ok ATS with some flaws" June 19, 2021 3.0 Lever is a good tool for the candidate journey. It is easy to use and helps you move through the recruitment process quickly. However, from a reporting and reliability point of view, there are better systems out there. Pros Lever is a recruiting tool that is strongest on the candidate side. It makes it easy for candidates to apply for roles, and the internal interview system is decent too, making it pretty easy to collect feedback from hiring managers. It connects with email and calendars well, and there are integrations for other recruiting and HR tools. Cons If you are looking for a great candidate database or an awesome way to track your reports, Lever is not the tool for you. The platform has reliability issues and terrible reporting functionality that makes it hard to get any meaningful data out of the system at all. Review Source Response from Employ December 8, 2022 Thanks for the review, Richard! In August 2022, Lever released a product update making Visual Insights the default in-app analytics interface. Check out this new reporting! WR Whitney R. Global Senior Technical Recruiter Marketing and Advertising Used the software for: Less than 6 months ### "Lever for the Win" April 25, 2024 5.0 Our implementation and onboarding experience with Lever was fantastic. \[sensitive content hidden\] listened to everything that we had to say, whether it was pushing for updates, frustrations with understanding, or excitement around how improved our new system was. He was always willing to help us out, go above and beyond supporting us through emails, and follow up with items he didn't have an answer to right away. \[sensitive content hidden\] made the experience! Pros One of my favorite features is the job posting template. It is so easy to add the pieces that are part of each job posting and only have to worry about updating the details for the specific role. Cons Requesting candidate availability is not something that we can do (yet?) and it does make it difficult to collect that data. We are making it work the best we can until that is hopefully added to the roadmap. Review Source VO Vallery O. Talent Partner Information Technology and Services Used the software for: 1-2 years ### "Lever ATS Review" September 20, 2024 4.0 Overall, I have had a good experience with Lever, however, it leaves a lot to be desired compared to the other more modern Applicant Tracking Systems out there. Pros I like Lever because of its ease of use. It's also great for bulk candidate management, especially for those who handle volume roles. It also has integration with a lot of job boards which leads to a good flow of applicants. Cons The reporting module is not the greatest, we have had to integrate it with another app for reports. It also lacks a lot of automation, which can be a downside for busy recruiters. Review Source MB Michela B. Senior Talent Partner Information Technology and Services Used the software for: Less than 6 months ### "Lever is a great ATS - functional and great value for money " April 12, 2024 4.0 \[sensitive content hidden\] was an amazing implementation specialist and project manager, he made sure that everything was smooth and answered all of my questions. It's been a really positive and enjoyable experience. Pros I like Lever's scheduling tool the most. I also like the home page interviews, approval requests and feedback dashboards. Cons I wish that we could buffer time slots between calls and limit how many calls can be scheduled in the easy-book link per day. Alternatives considered [Ashby](https://www.capterra.com/p/10004338/Ashby/)[Workable](https://www.capterra.com/p/130175/Workable/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Review Source JP Jiyoung P. recruiter Research Used the software for: 6-12 months ### "Very good to find and manage candidate and the stage" December 6, 2022 5.0 Generally, it's very good Pros I really like that I can search the candidates very easily and change the stage. Cons \- We probably can improve more language support like resume titles or secondary application submission. - Can I see that the NPS has been sent to each managers and candidate? I would like to remind them to sumbit but as I don't know when they get exactly, I have less possibility to track.- Also I wish I could see the candidates by requisition as well(not just merely with postings). - I do hope that I can have some filter options in the requisition section like hiring managers, dates, titles etc. - How the requisition update date is defined? seems any interaction is regarded as update so I do not know how to track exactly. Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) company driven transformation Review Source DH Donnie H. Director, Talent Acquisition Hospital & Health Care Used the software for: Less than 6 months ### "If you're looking for a new ATS, look at Lever!" November 15, 2023 5.0 We recently adopted Lever as our new ATS. At the beginning of our ATS search, we went through several demos with other systems, but Lever was the obvious choice for us right from the beginning. Not only did the system offer everything we needed from a new ATS, the customer service at Lever was top notch. \[sensitive content hidden\] was our Implementation Specialist. In my 14-15+ years, I can hands-down say that I have never received such exceptional customer service and support like I did with \[sensitive content hidden\]. not only is a Lever subject matter expert, but he is passionate about what he does and it shines through in every conversation. His response time is unmatched. I cannot say enough great things about Lever, and more specifically \[sensitive content hidden\] . Thanks for such a great product, with great support! I highly recommend Lever to anyone looking for a new ASTS. Pros Everything about Lever is great. We love the user interface and user experience. Cons I don't think there is anything specific things I can point to. Switched from [isolved Talent Acquisition](https://www.capterra.com/p/119957/ApplicantPRO/) Our old ATS was horrible - lacked even the most basic functionality. Review Source CS Candice S. Recruitment Business Partner Computer Software Used the software for: 1-2 years ### "Mostly good" July 23, 2018 4.0 This is a pro and a con - When processing a candidate for a role, it's good to be able to have visibility of what stages they're at with other roles they've applied to. But then it becomes a bit annoying when trying to process them for one role, but having to either decline or progress them for any other roles they've applied for, even if they aren't your roles. Pros \- I like the way Lever processes candidates (pipeline). It's straightforward to use. - Great visibility of candidate notes. - It's fast at updating across the system, good synchronisation. - I like the way the feedback works between Outlook/hiring managers email. - New interview feature to show if hiring managers have accepted their interview invitations. - We like that it integrates with DocuSign and Outlook, and the chrome extension for LinkedIn. - It's cloud-based so we can log in from anywhere. - Evan is awesome Cons \- We can't use bullet points in Offer forms because they don't format correctly in the final contract. - Formatting of job description (can't do bullet points) - It's challenging for hiring managers to find the 'approve' button when offer approval emails come through (it's at the bottom of the email and then it's not clear when they open the candidate's profile. - Could have more use of colour coding. - Hiring managers keep their access to individual profiles after their jobs have closed (then managers complain about receiving too many notifications) - There should be multiple Offer forms (for each of our locations for e.g.) - Review Source BL Brett L. Project Mgr Banking Used the software for: Less than 6 months ### "Lever Pro Services Team" August 31, 2023 5.0 As a project manager, I am assigned 10-15 projects a year, and 80% of these include a professional services engagement from a service partner like Lever. The professional services team led by \[sensitive content hidden\] was easily the best, smoothest, most competent engagement I’ve seen in years. Coming from a PS background myself, I know it’s tough to be in her role. But her rare combination of high organization, positive attitude and leadership style, product and process knowledge, ability to teach, and written and verbal communication was so effective that my role as client PM was limited to a few internal deliverables and resource gathering. A huge credit to the Lever team, we were able to kick off the project an implement in about 12 weeks, despite terrible delays on our side getting a contract together. This enabled our business leaders to still implement in Q2 as originally planned. \[sensitive content hidden\] also demonstrated tremendous professionalism and patience when I dropped a ball and she scrambled and accelerated her team to support us. On balance, our business community and we as a client overall were in truly strong, professional hands from start to finish, and our internal post mortem report lists “Lever Professional Services” as the #1 reason we thought the engagement went well. I’d recommend Lever software and professional services without hesitation of any kind to anyone. Pros Ease of use of the product and reports we got Cons Still have e-mail functionality to upgrade into Review Source SZ Serguei Z. Senior Corporate Recruiter Accounting Used the software for: 1-2 years ### "A solid value prop with the potential of getting better" January 13, 2023 4.0 As a firm, we are trying to get Lever to the point where it can be used as a comprehensive HR platform, including Recruiting, Talent Management, Performance Management and L&D. With that in mind, we are trying to integrate other relevant tools with Lever which would help achieve this goal. Pros Lever has a well integrated Candidate Managment platform whereby I can communicate with candidates via email, schedule interviews, capture feedback from the team as well as from the candidate, track the interview stages, and close/ archive candidates. I also like the "Recommendations" feature that selects similar candidate profiles from the database. Cons Until recently, I was having difficulty with generating offers from Lever. The process was a bit clunky and very manual. We had it automated and now it is much easier and faster. Also, the Boolean search could be improved. Review Source DD Derek D. Office & People Coordinator Real Estate Used the software for: Less than 6 months ### "Extremely Positive Experience with \[SENSITIVE CONTENT\]" April 27, 2022 5.0 Our company is finishing up a transition to Lever and our team wanted to take a minute to escalate the incredible experience that \[SENSITIVE CONTENT\] has provided for us over the last few weeks. \[SENSITIVE CONTENT\] was able to provide guidelines, advice, and assistance throughout every step of the migration and implementation process while providing some of the most efficient, high quality, customer service I've experienced in my almost 10 years in Staffing. Even in a few of the steps where we didn't follow the exact transition plan, \[SENSITIVE CONTENT\] went above and beyond to help us accomplish each of our goals on time if not sooner. \[SENSITIVE CONTENT\] was an absolute pleasure and we wanted to be sure she received the credit she is due. Pros Our previous ATS had very limited integrations and reporting functionality so switching to Lever had been a great experience so we can have the data points we need for continued growth. Cons There are a few features that are not integrated throughout (like team wide Easybook links and some questionable aesthetic choices of gray text on a gray box) that make things a bit redundant/difficult but ultimately nothing that would slow down day to day activities. Review Source WB Wendy B. Director of Talent Acquisition Hospital & Health Care Used the software for: Less than 6 months ### "Finally.... an ATS built for the active sourcing recruiter!" March 18, 2024 5.0 Amazing! Friendly and knowledgeable support team. Great product. They really get it! Pros I always said I would build the perfect ATS someday as every system seems to be lacking something. Then I found Lever - it's like they read my mind every step of the way! What do I like? Ease of use - built from the perspective of a recruiter Fantastic implementation support (Mary is AMAZING and she knows her stuff!!!) Excellent and prompt customer service/support Cons Nothing When I have felt something was missing, I submitted to request and was either shown how to do it or was told it is currently being worked on. very progressive and growing system. Switched from [Manatal](https://www.capterra.com/p/181145/Manatal/)[Apploi](https://www.capterra.com/p/167877/Apploi/) Needed a system that was geared for sourcing recruiting rather than just applicant processing Review Source Derek K. Head of Talent Acquisition Apparel & Fashion Used the software for: 1-2 years ### "Fool-proof navigation & great support team" November 10, 2017 5.0 Pros Navigating Lever is extremely easy, you can work with their support team to customize how you break down your candidate pipeline so that hiring managers in the field who don't fully understand recruiting or the interview process, can easily jump in and still know where to go and what to do. Their Account Management and Support Teams are fantastic and extremely helpful! Their team truly cares about my company and wants us to grow and succeed. Additionally, they have been flexible with me on many different topics to make my experience better. Cons The reporting features need a bit of work, they get the job done, but you have to really dig in and experiment to fully understand how each report functions. It only pulls reports in lists of candidate info, would be nice if it gave me exportable hard numbers. Review Source SC Susan C. Talent Acquisition Manager Hospital & Health Care Used the software for: Less than 6 months ### "Excellent Onboarding Experience" April 11, 2023 5.0 Great experience at this time. Pros As a recent customer of Lever, we've just completed the implementation phase. It's been a very smooth onboarding experience, and we have received excellent support from \[sensitive content hidden\]. The posting and requisition process is simple, and we appreciate that custom fields can be created to support business needs and reporting. Cons As a new customer, there is nothing that we dislike about Lever at this time. One product suggestion is the ability to auto-email reports created through Data Explorer. Switched from [JazzHR](https://www.capterra.com/p/87750/JazzHR/) Ability to have a simple requisition/posting process that allows us to manage our business needs and provide a great candidate experience simultaneously. Lever's reporting capabilities help solve our data management needs. Review Source JJ Jennifer J. HRBP Computer Software Used the software for: 1-2 years ### "Lever is a good entry level product " August 10, 2023 3.0 Pros Good entry level product, does the basic job of an ATS. Cons Hard to consolidate candidate profiles. No function on org chart /workforce planning. Requisition approval is too simple, hard to work with finance on budget planning. Review Source ED Eli D. Director of Operations Mental Health Care Used the software for: Less than 6 months ### "Highly Recommend Lever!" November 14, 2023 5.0 Pros With our old process, the problem we ran into was that it was hard to collaborate with each other . As we scaled, we knew we needed a new solution and Lever was an easy choice. I've never seen the team so responsive and thorough in their use of an ATS before. If you want a seamless process and architecture that even your developers will appreciate, without spending a fortune, Lever is by far the best option. Huge shoutout to \[sensitive content hidden\]. She was extremely knowledgeable and helpful throughout the implementation process. Cons Nothing. Lever is an A+ software. I can not find anything to dislike. Review Source VR Verified Reviewer Talent Acquisition Specialist Staffing and Recruiting Used the software for: Less than 6 months ### "Great product for fast paced hiring " September 23, 2021 5.0 Lever has been noting but great so far. Awesome implementation process, great features that cut our time spent recruiting in half, and overall a strong option for an ATS. Pros I enjoy the ability to visually see candidates move through the process by "owner" or recruiter. Cons You cannot import your email signature to email templates Alternatives considered [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Reason for choosing Lever Lever allows us to move at the rate that we need to more to hire Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) Hire Thing /Rippling was not as strong at meeting our needs from a candidate management standpoint. Review Source SM Sara M. Employee Success Manager Computer Software Used the software for: 6-12 months ### "Incredibly easy to use with a top notch team to support it!" August 15, 2017 5.0 Overall, this is a great software that continues to release new things - both big & small - to improve the workflows for its users! The team is dedicated to improving recruiting & company culture. At the very least, subscribe to their emails for some thoughtful content! Pros \-First off, the sales & implementation teams are fantastic. I had a great experience during the sales process (which is why I chose them over Greenhouse) & Customer support representative from implementation (customer success) has continued to be a trusted partner even post-onboarding. -It's relatively easy to set up & manage ongoing updates. I pretty much built the entire thing when we switched from Jazz. While I have an implementation background, I'm no engineer, so kudos for making it easy to manage. -Hiring managers love it - esp. product & engineering! -The email templates are a life-changer. -The sync with Google calendar for rooms & availability is also a life-changer. Cons While overall, it's a fantastic product, there are a few very nitpicky items I'd love to see modified down the road: -More customization for job posts; there are a couple standard fields you can't change. -Ability to sort applicants by certain criteria, i.e. if they included a cover letter or link to portfolio. -Permission levels with more "pick & choose" customization. -Changing interview times, teams, and feedback forms could be easier. -Option to save commonly used filters -- for a super admin with access to all reqs, it can be a tad overwhelming, but I've hacked a good process with bookmarks! Review Source TS Tina S. Director, Talent Computer Software Used the software for: 6-12 months ### "Solid tool with outstanding customer support" April 4, 2018 4.0 Solid tool with outstanding customer support. Pros Even without any previous training, Lever is a fairly intuitive tool to pick up. Their customer support is reliable and responsive- from customer success managers and implementation consultants to the sales/renewal reps. I have enjoyed partnering with all of them. They are helpful, great at problem solving, and are very open to feature requests. Lever’s “Easy Book” links works just like Calendly, so candidates can choose an interview time that works best for them. Lever Nurture Campaigns (email campaigns that automatically escalate to be sent from different people at the company) work really well, assuming you have email addresses of candidates to send it to. Cons We use Google everything at my company and scheduling interviews can be a pain. Lever pushes interviews to Google Calendar but we cannot see if interviewers accept the meeting invites in Lever. You have to go into each Google Calendar meeting invite to check. It’s also a pain to copy and Reporting is just ok; I know there is a separate reporting module that can be purchased but the standard reports could be better. This also relies on clean data from the recruiting team, I.e. recruiters have to be diligent about pushing candidates into the next “recruiting stage”, otherwise interviews can be scheduled and logged in the wrong stage of the pipeline. This also allows for false positives when candidates fall out of the process and don’t complete interviews that were originally scheduled. Review Source DZ Dawn Z. Director of Talent Acquisition and Onboarding Hospital & Health Care Used the software for: Less than 6 months ### "Lever review" September 4, 2024 4.0 Great! Working with \[sensitive content hidden\] throughout implementation was an excellent experience. He was so helpful, has a strong knowledge base and very service oriented. Pros Ease of implementation, reporting, easy to use and train users. Cons One unified workflow...would like to be able to have different workflows based on department. Alternatives considered [ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Reason for choosing Lever shorter implementation, service, cost, ease of use Switched from [Jobvite](https://www.capterra.com/p/109268/Jobvite/) Poor reporting, worst customer service and drastic cost increase Review Source MB Mitchell B. People Ops Manager Computer Software Used the software for: 1-2 years ### "As a solo recruiter for a rapidly growing start-up, Lever has saved me so many headaches. " September 5, 2017 5.0 Pros Honestly, it was the calendar booking for a while, but now its 100% Easy Book Links. In the few week's that I've had it, it has saved me so much time in booking both my first round screenings and I've been able to work with hiring managers on their recurring weekly schedules so candidates can book their own technical interviews as well. Outside of that, I've been diving into building a much more structured interview process and Levers Feedback Forms are robust enough that I can create super thorough forms tailored to each hiring manager. Cons I wish there was more functionality that made liaising with recruiting agencies easier. Very few agencies ever use the "custom job application" link that I send them and the resume email import functionality is very basic. Ideally, I'd like the capability to automatically tag their source. Possibly based off of the email address of who originally sent it to me. (IE - Agency sends me 3 resumes and CC's the email I use for Email importing. Lever see that "john.doe@recruitingagency.com" email handle and automatically knows that it should mark the source as Agency and tag it as "Recruiting Agency" or w/e) Honestly, that's my only gripe, and it's not even a bad one. It's super niche for smaller recruiting teams like mine who use a number of agencies to help ease my work load. Review Source AP Aimee P. Recruiting Coordinator Financial Services Used the software for: Less than 6 months ### "So Easy to Use!" April 11, 2024 5.0 Overall happy with Lever. Seems to be able to do everything we need it to. Pros Lever is extremely easy to use. I like that you can see which opportunities the candidates are tied to in their candidate profiles. Moving candidates between stages is a breeze. I like the Chrome extension which has been quick and easy to add candidates to the system. Cons It seems more geared towards US hires and not international which is a bummer. I also don't like the fact that Lever doesn't have an electronic signing option for candidates. If you want that you have to add Adobe Sign or DocuSign which is another expense. Lastly, it would be really great if there was an option to have the interviews tab show all of the upcoming interviews that the Recruiting Coordinator has scheduled. Not just their own upcoming interviews. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.