# Page 6 | Lever Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Lever the right Recruiting solution for you? Explore 654 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142452/Lever/reviews

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Lever

4.6 (654)

[View alternatives](https://www.capterra.com/p/142452/Lever/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Lever

## Showing most helpful reviews

Showing 126-150 of 654 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Recruiting Coordinator  
Internet  
Used the software for: Less than 6 months

### "Gets the Job Done and Customizable (If You're Willing to Pay)"

March 8, 2020

4.0

Overall, Lever does what you need it to do when it comes to an ATS. I would recommend it for small and mid-sized companies; large companies would do better with a more established product that can handle robust amounts of data and customization.

Pros

After their latest update, Lever is pretty simple to use for beginners. Anyone who has used a different ATS system before - i.e. iCIMS or Greenhouse - will be able to use all of Lever's basic functions with ease. Furthermore, you can work with your customer support partner to add on customizable options that fit your organization's needs, although you will likely need to pay extra.

Cons

Lever does have some quirks. For instance, for whatever reason, you cannot insert linked text into the body of an email. It also has a lot of pop-up boxes that suggest fairly unhelpful tips frequently. Furthermore, in the newest version of Lever, you have to be careful with candidates applying to multiple roles (called "Opportunities" for whatever reason). It is really easy to reject/advance a candidate in the process for the wrong "Opportunity" if you aren't paying close attention and/or used to the way Lever used to function.

Review Source

SR

Stan R.  
Lead Talent Scout  
Computer Software  
Used the software for: Less than 6 months

### "Simple to use, candidate centric, great nuture product. Reporting needs work"

June 30, 2017

4.0

We selected our ATS primarily on User Experience and Cost. We shortlisted Greenhouse and SmartRecruiters and went with Lever. This is a candidate centric system, focused on user experience. Having used a number of large tier 1 systems which are clunky, unable to integrate with third parties (or make it difficult), it has taken some getting used to but I LOVE IT.

Pros

Lever is so easy to use. Our hiring managers jumped straight in with little to no training and are engaged in the recruitment process. Lever Nuture has allowed me to increase reach out email response rates by at least 50%. The ability to personalise and automate emails is a time saver and provides for an awesome candidate experience. Customer Service is excellent, responsive and sets realistic expectations. From a recruiters perspective it is easy to move through the platform, screens aren't cluttered, minimal clicks and loads of integrations with other API's. Very patient team. We've had a few changes in the team and Lever Support and Customer Success has been extremely helpful in reptition of training in short time frames.

Cons

We're based in Australia and unfortunately by the time a ticket is responded to it is a day later. If the response is not clear or not what we were looking for, then we wait for another day. Reporting is challenging due to the seperation of Requisition Reports (Lever Intelligence) and Job Postings. Manager dashboards do not provide the transparency required (based on what our business wants to see). Should have customisable dashboards. We have a decentralised model where Head of Engineering for example can't see Engineering roles as they directly report into a Product Team. It's not easy to customise, and quite difficult to understand.

Review Source

RG

Roberta G.  
Talent Engagement Leader  
  
Used the software for: 6-12 months

### "Lever is the most intuitive tool I have used.... "

April 5, 2018

5.0

This was an easy survey tool to use.

Pros

Lever is an intuitive tool. The flow of work is thoughtful. I was able to self-teach my way through the tool and my hiring managers are also fluent in the tool with minimal effort. Lever enables me to be a great business partner to my hiring managers and to support finance and our business. I have had a team of 8+ and made a career switch and am supporting talent solo - it really enables me to use my time well. The scheduling feature is quick and easy for large interview panels. The tool to open phone screens with blocks of times saves me hours in scheduling. It's a live tool - anything I add it updated automatically. Lever gives you the ability to have contagious transparency with your hiring manager and other team members. This tool has all the features I need. It's priced very well in the market. Lever integrates with my other top partners. The support I have received from Lever is also like no other. Kudos to you, Lever.

Cons

So far the only thing on my 'wish' list is when we have pre-qualifying questions that if someone answers 'no' to something we need to be a 'yes' that it would send an automatic email. My support team takes this feedback and looks to incorporate it into their future roll-outs for the tool. Which I love... my voice is heard as a customer.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "Stunned at the positive reviews"

January 31, 2019

1.0

Pros

I love the products capability to schedule candidate interviews, connect with LinkedIn and our HRIS system. Absolutely love those aspects.

Cons

1) Complete lack of customer, my problems are not resolved. I literally can not speak to a PERSON. I am forced to live chat and have literally never resolved a problem using this mechanism. I am routinely sent a link to read that I've already read that DOES NOT answer my questions. 2) there are no videos online to watch to self train I have found very valuable with other softwares 3) the training offered by the company was nowhere near effective nor efficient. I love literally every system I have worked with career to date and want to love Lever but the poor / complete lack of customer service has forced me to leave the platform. I DO NOT recommend. Much better systems out there. Even if they don't schedule candidate interviews. I intend to work with another firm to add this feature as its the only "bell + whistle" missing from their current package. And not difficult to add. I am just stunned Lever will not offer a live help center, so disappointing.

Review Source

VR

Verified Reviewer  
Recruiting Lead  
Internet  
Used the software for: 6-12 months

### "Best ATS Ever Made...A Pleasure to Use & Saves Time!"

January 4, 2018

5.0

It has saved us so many person hours in scheduling and it gives us so much passive recruiting functionality we were missing with Greenhouse.

Pros

I adore Lever. the UX is amazing, simple and soooo intuitive. Lever has saved us so much time doing scheduling and daily ATS activities and the team loves it. It's SUCH an improvement over Greenhouse. They're also amazing about implementing our feature requests. All my pet peeves are gone. It's so fabulous.

Cons

When you click into reports, sometimes the dates default to the last date you used so the data appears incomplete. It's possible to spend some time sending emails to support before you realize it's an issue of selecting a date. But I bet they'll have a solution for this soon. We have it in as a feature request.

Review Source

KD

Kymmy D.  
Director of Human Resources  
Construction  
Used the software for: Less than 6 months

### "Implementation with \[sensitive content hidden\] was seamless"

March 22, 2024

5.0

Pros

The implementation process was seamless with \[sensitive content hidden\] as our specialist. All questions were answered in a timely fashion. The integration with Indeed & Paylocity was also seamless!

Cons

There are a few things that took a little longer to integrate, like texting.

Review Source

RQ

Ryan Q.  
HR Specialist  
Design  
Used the software for: 2+ years

### "Lever's great and always improving"

December 7, 2022

5.0

Great customer service, very reliable ATS

Pros

The tag system, candidate stages, and email templates are excellent. Really all the features are great. I look forward to being able to customize the candidate stages & archive reasons, which is coming soon.

Cons

I don't like that candidate stages & archive reasons are currently not customizable. I also hope they keep the legacy reporting tools as well as their new data dashboards, because I find the legacy tools helpful.

Review Source

DS

Danielle S.  
Chief People Officer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great implementation! "

December 15, 2023

5.0

I want to mention our WONDERFUL Implementation Manager, \[sensitive content hidden\] has been so helpful during the implementation process and we are so thankful for all his support.

Pros

Ease of implementation, reporting functionality, general UI of platform.

Cons

Nothing really - it's been a great product to use so far

Switched from

[Hirebridge](https://www.capterra.com/p/12525/Hirebridge/)

We were looking for a more robust system that had better reporting functionality and was a bit easier to use.

Review Source

MK

Molly K.  
Senior Recruiter  
Accounting  
Used the software for: 6-12 months

### "We have loved our switch to Lever!"

November 1, 2017

5.0

Pros

We implemented Lever at the beginning of this year and are very happy overall with our switch. We originally chose to go with Lever because we liked how "candidate-centric" this platform was over other systems. We wanted an ATS that streamlined our application process, screening, and made scheduling a breeze and overall, we have found that! The implementation and customer service team has been top-notch with Lever. Along the way, we have received answers to our questions right away. The videos and tutorials have been extremely helpful and the feedback response rate from our interviewers has increased. The integration with Microsoft Office365 with a single log-on process was well-received with our interview teams. Our company fills a majority of our entry-level hires through campus recruiting and Lever has allowed us to organize our applications by school, events, position, etc. which has helped our team organize our campus recruiting efforts. We are also beginning to implement Lever "Nurture" to help with our recruiting campaigns and to help us recruit "passive candidates." Overall, we are pleased with Lever and its functionality. We would recommend it completely.

Cons

The ease of use of reporting could be better, but Lever seems to be continually pushing out new updates.

Review Source

LM

Lily M.  
Sr Director, Talent Acquisition  
Online Media  
Used the software for: 2+ years

### "Lever feedback"

January 20, 2022

4.0

Overall pretty good - we are very comfortable with it

Pros

Integration with Linkedin Ability to schedule with panels directly from ATS

Cons

Metrics tracking Surveys Standardizing interviews

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Lever

Ease

Review Source

Reema P.  
Recruiter  
Computer Software  
Used the software for: Less than 6 months

### "Lever is awesome and helped our team scale & get organized quickly and effectively. "

March 27, 2018

5.0

Pros

Lever is a fantastic platform, and has helped our team tremendously with making hiring decisions and streamlining our processes. Lever has a super intuitive design (pipeline visibility is very clear at a distance), it integrates well with our other platforms, and it's built to support recruiting at every stage of the process. I love the customizability of the feedback forms, and scheduling is super easy as well. I've also really appreciated the customer service and overall implementation support I've received with Lever; their team is super helpful and I've always had my questions answered quickly.

Cons

It's a little pricey, but it's also a fairly powerful tool and the price is mostly justified. There are some parts of the software that aren't totally customizable upfront (pipeline stages, parts of feedback forms), but there's pretty good reasons why that isn't the case, and the customer support team can help with those fixes. There's some functionality that still needs to be developed, but I can only see the software improving over time.

Review Source

LB

Laura B.  
Circle Lead Talent Acquisition and Employer Branding  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great ATS "

February 23, 2024

5.0

Pros

Transparency Easy Handling Connection to LinkedIn Helpful, fast and good customer support Reporting options Complete candidate management Very well structured implementation plan Help Center with detailed descriptions Lever University

Cons

A few functions could be more flexible for the European market

Review Source

TM

Thomas M.  
Legal Counsel  
Entertainment  
Used the software for: 2+ years

### "End-to-end recruitment"

January 2, 2024

5.0

Overall very good - many members of the business use the software and have found it to be easy to use and meet their recruitment needs.

Pros

Lever makes the end-to-end recruitment process easy. From adding an open position through to reviewing applications, filtering candidates, communicating with candidates and ultimately making the hire. Lever enables you to review CVs received within the software and enables a frictionless process when recruiting. It also provides a front-end product which can be used for internal and external vacancies. The layout of the job listings is clear and straightforward.

Cons

With a high number of candidates it can sometimes be different to sort in an efficient manner.

Review Source

NF

Nancy F.  
Talent Acquisition Manager  
Fine Art  
Used the software for: 6-12 months

### "Lever - Some Great, Some Not So Great"

January 26, 2020

4.0

We were looking for an ATS that had a positive candidate experience, was accessible across all mobile devices, and was easily customisable for our needs. For the most part, we have achieved those goals by migrating to Lever.

Pros

I love the easy way that you can customise your recruitment process, application, and communication templates. The candidate experience is really smooth and easy.

Cons

If a candidate has submitted multiple applications while an active candidate, all hiring managers that have jobs that the candidate has applied to can see all active applications. This is not good from a privacy perspective, and also manager maturity (or immaturity) means that this information can count against a candidate. It also does not have traditional ATS functionality like automatically transitioning a job from "advertising" to "closed / not accepting new candidates", bulk pdf or print options, and you cannot easily view job details when you're viewing candidates. We also had some issues with integrations that Lever said could happen - but ultimately could not happen.

Reason for choosing Lever

Cost, functionality.

Review Source

PJ

Philippe J.  
recruiter  
Internet  
Used the software for: 6-12 months

### "A good DB but nothing more...Already obsolete.."

October 21, 2019

3.0

As my sourcing style is using more and more data scraping and mass integration, this tool is clearly not matching with my needs. So really frustrating situation because my challenge is to contact as many candidates as possible in a very short time. ( and avoiding time consuming 1by1 data entry.....) @lever : I was in Sourcing Summit Amsterdam 2 weeks ago, please throw an eye on this event => 50% of the the conferences and topics were concerning data scraping....and believe me these thought are shared from my pairs...

Pros

Auto-reminder to follow a big pipeline of cdtes Automatised e-mailing campaign Collaborative ATS : each skateholders can participate and give his feedback, follow up the itv process

Cons

Have to face the support on a regular basis concerning data integration : format issues with excel Non-responsive ( between 1h and more than a week ... ?) The support is absolutely chaotic, each request is a nightmare, because each support agent has his own process, so I have to re-explained again and again...what the previous one did to be successful. Support agent used switching every request and nobody is following up properly his client... clearly non-qualitative approach.

Review Source

NS

Nick S.  
Senior Talent Partner  
Medical Devices  
Used the software for: 2+ years

### "Implementation and using day-to-fay"

December 14, 2022

4.0

Great tool, stakeholders love it. Allow a recruiter to manage 15+ Reqs efficiently whilst keeping candidates updated in a timely manner

Pros

Its very intuitive and also great for managing candidates pipelines and also communicating with candidates

Cons

Not much. A general calendar booking tool would be good as Easy book links are specific per job

Review Source

MW

Melissa W.  
Recruiter  
Education Management  
Used the software for: 2+ years

### "Very user friendly ATS!"

December 5, 2022

5.0

Pros

What I like most about Lever is that is is very intuitive and have a clean appearance.

Cons

I wish that it had more capabilities around integrating into ADP.

Review Source

Amelia P.  
Manager, Technical Talent Acquisition  
Human Resources  
Used the software for: Less than 6 months

### "Fantastic Experience!"

May 19, 2022

4.0

Pros

Lever makes it really easy to fill in feedback forms while pulling up the candidate's resume in the same screen so you can keep inputting notes while cross referencing their resumes.

Cons

Having to cancel an entire interview to change the feedback form is a bit of a hassle. Not being able to also do a mix of bullet points and paragraphs when creating a job makes it a bit tricky as well.

Review Source

VR

Verified Reviewer  
Talent Acquisition Lead  
Computer Software  
Used the software for: Less than 6 months

### "Great product and smooth implementation "

January 31, 2018

4.0

Candidate focused recruiting and straightforward for users. Great and quick implementation.

Pros

I am just getting started using Lever, but I was extremely impressed with the implementation, I found our Implementation Specialist, extremely resourceful, helpful and had quick response times. I loved how they leveraged Asana to keep the project moving and it was easy to identify action items. I am a big list person, so this helped and I didn't have to worry about taking lots of notes on calls. I was sad to see the implementation end as I really enjoyed working with rep and wasn't ready to let go of the crutch. I really enjoy the product and how it's laid out with candidate focus unlike most other ATS's. This was my 3rd time implementing an ATS, and Lever has by far by the best experience to date.

Cons

Nothing major - the way the implementation goes is it links your job board quickly and you're learning as you go which I enjoy but if you're incorporating it into your process right away the hiring managers aren't trained and you're not a power user yet.

Review Source

Casey W.  
Technical Recruiter  
  
Used the software for: 6-12 months

### "Amazing customer service!"

November 15, 2017

5.0

Pros

The customer rep was incredibly helpful in walking me through how to use this platform, she went above and beyond making sure I understood how to use all the functions of Lever to the best of my ability. Without this amazing training I would not have been able to utilize this amazing platform as well as I currently do. I love the way the candidate timeline is displayed I love the ability to pull so many reports I love the scheduling function and how it integrates with Google Calendar

Cons

One con I noticed is I cannot schedule a Google Hangouts call within the "Scheduling" function in Lever. This would be helpful when setting up video chats for my other team members.

Review Source

AB

Allison B.  
Manager  
Environmental Services  
Used the software for: 6-12 months

### "Great Implementation"

October 9, 2023

4.0

Pros

The Lever ATS is so easy to use. The Lever Implementation is great to work with. Our Implementation Partner \[sensitive content hidden\] was the outstanding. I have worked on other system implementations with other implementation partners, but Tom was the best.

Cons

Audit trail and a few other items that I discussed during the implementation.

Review Source

cB

chris B.  
ceo  
  
Used the software for: 1-2 years

### "Overall great experience"

January 17, 2018

5.0

Pros

We wanted something that could be implemented quickly and easily, it was also important that the price made sense for the value. We've found that the system is intuitive and allows us to keep track of candidates in an organized meeting. Lever has provided all of this. The UI is super intuitive. The learning period for comfortably navigating the system and time to value was minimal. This has been a great tool for our team and even better for our hiring managers who are loving the new system.With our old ATS the problem we ran into was that our hiring managers never used it and wouldn't to leave notes or feedback about their interviews. As we scaled we knew we needed a new solution and Lever was an easy choice. I've never seen hiring managers and recruiters so responsive and thorough in their use of an ATS before. If you want a seamless process and architecture that even your developers will appreciate, without spending a fortune, Lever is by far the best option.

Cons

Reporting could be more robust - more funnel reporting and visualizations in the reporting section.

Review Source

BO

Brie O.  
Recruiter  
Computer Software  
Used the software for: 2+ years

### "Easy and useful tool but often needs work arounds for special processes."

December 14, 2017

4.0

Pros

\- easy to navigate - simple setup and settings management - easy tracking of candidates and pipeline - bulk actions - collaboration: Notes features and secret notes - Organization of tool, specifically on profiles: easy to find information and like that the features are separated out (Notes, Feedback, etc.) - Integration with GCal and Gmail and Docusign - can have agencies submit into the tool - customizable feedback forms

Cons

\- hard to customize certain processes - can't customize access for all employees - some features are unclear without explanation; help text sometimes doesn't provide clarity for the functionality - difficult to build future pipelines or "project folders" for future sourcing - agencies can't track their candidates in the tool (agency portal) so we have to manually keep them updated - overall management of everyone's Lever access -- experienced many bugs in the backend and reoccurring issues

Review Source

Daria M.  
Talent Acquisition  
Information Technology and Services  
Used the software for: Less than 6 months

### "Feedback"

May 21, 2020

4.0

We switched to Lever from Ghire to automate and improve operational tasks, customize flow and recruiting stages and for better candidate experience as well. I would like to admit that everyone at Lever were very friendly and wanted to help. We were pleased to cooperate with the Account executive - \[SENSITIVE CONTENT HIDDEN\], when we decided which ATS to work with and sign a contract. Then, when we already set up the transition and data transfer to Lever, \[SENSITIVE CONTENT HIDDEN\] - Customer Success helped us and everything went very easily and as conveniently as possible for us. Thank you!

Pros

The system has a lot of different possibilities in order to do outbound and inbound search, many different functions - it is convenient change the candidates stages. I really liked that we can configure everything for yourself, customize almost every step.

Cons

Would be great to have offer approvals without Docusign. Other cons aren't discovered :)

Alternatives considered

[Jobvite](https://www.capterra.com/p/109268/Jobvite/)[TalentLyft](https://www.capterra.com/p/167736/TalentLyft/)

Review Source

KB

Kyle B.  
Senior Technical Recruiter  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great and easy to use software"

March 3, 2023

5.0

Pros

Easy to use, great way to manage candidate pipeline

Cons

Sometimes zoom links for interviews don't autopopulate

Review Source

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