---
title: "Page 2 | Lever Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is Lever the right Recruiting solution for you? Explore 654 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/142452/Lever/reviews/?page=2"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Lever

4.6 (654)

[View alternatives](https://www.capterra.com/p/142452/Lever/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Page 2 - Reviews of Lever

## Showing most helpful reviews

Showing 26-50 of 654 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Samanta J.  
Head of Talent Acquisition  
Computer Software  
Used the software for: 2+ years

### "Clean UI and solid for scale, but pricey and not great support"

March 3, 2026

4.0

Before using Lever, we were relying on spreadsheets and a mix of disconnected tools to track candidates, which created a lot of noise and manual work. Lever solved the core problem of centralizing candidate data and hiring activity in 1 place, which immediately reduced coordination overhead. Having a single system made collaboration between recruiters and hiring managers much smoother, w/o constant back-and-forth or status updates. The built-in automations, particularly around follow-ups and routine tasks, removed a significant amount of admin work from the recruiting process. As a result, the team is more organized, spends less time managing processes, and more time on high-value work like candidate conversations and decision-making.

Pros

We use Lever as our ATS in a fast-moving, scaling environment where speed of setup and adoption were important. One of its biggest strengths is how clean and intuitive the interface is. Onboarding time was minimal, which mattered bc we needed to move quickly, and the initial setup didn’t require much external support. Lever became a core ops tool for us and is used daily. The customizable workflows and automations are particularly helpful when dealing with higher hiring volume, as they reduce manual coordination and help keep processes consistent across roles and teams. The LI integration works smoothly in practice, and the in-app support chat is useful for resolving small, tactical questions w/o slowing the team down. Overall, it provides enough structure and visibility to keep hiring on track without adding unnecessary complexity.

Cons

Customer support feels more reactive than proactive in our experience. Outside of renewal cycles, there is limited ongoing engagement, which makes the relationship feel transactional rather than advisory. Pricing can also be a constraint for smaller or earlier-stage teams. While the core product is strong, some advanced capabilities, particularly around reporting, come at an additional cost that may not be accessible to all teams, like ours. Finally, the latest analytics layout is difficult to use in practice. Getting to the data needed for day-to-day decision-making isn't always intuitive, and reporting requires more effort than expected unless you invest in higher-tier options.

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

Visibility over complexity - Lever’s UX surfaces the right information without overwhelming.

Review Source

CD

Cara D.  
Recruiter  
Construction  
Used the software for: 2+ years

### "Lever, easy to use, easy to collaborate"

November 13, 2025

5.0

Lever provided our team with a great degree of communication, whether that was internally or externally, which played a crucial role in our recruitment processes.

Pros

Lever was very compatible with our teams outside of HR and recruiting, hiring managers were easy to collaborate with through Lever's features and interface. Overall, Lever was easy to use, even for those who were not trained on the platform.

Cons

Lever comes with some quirks with implementation, and there are certain features like filtering that I would like to see when considering the value for what you pay.

Alternatives considered

[Pinpoint](https://www.capterra.com/p/174069/Pinpoint/)

Reason for choosing Lever

Lever was a bit cheaper and seemed to fit our needs more adequately.

Review Source

Haydin H.  
Owner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Do not recommend - Terrible Support "

December 8, 2025

1.0

Not good. Would not recommend to anyone. Never got this up and going and never could get anyone to respond.

Pros

Did not have any pros. Support was unresponsive and did not meet the terms and conditions of the agreement.

Cons

Never got up and running support never reach out with 4 support tickets. Integrations never worked. Sales rep promises were never met.

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

Thought it would be better but could not do what was promised

Switched from

[Workable](https://www.capterra.com/p/130175/Workable/)

Thought it would be better but could not do what was promised

Review Source

VR

Verified Reviewer  
Senior Project Specialist  
Market Research  
Used the software for: 2+ years

### "Lever for job postings"

February 21, 2026

4.0

My company uses Lever to post open job positions for internal and external applicants and for applications.

Pros

It's quite simple to use and the interface is very straightforward. There are filters that you can use to filter the job postings by location, department, work type, etc. The application form is easy to pre-fill by uploading a CV. We also use it for our internal referral program.

Cons

The interface is too simple and a bit bland. I would add more design on the page. Otherwise, it has all the main functionality.

Review Source

RO

Reva O.  
Senior Recruiter  
Defense & Space  
Used the software for: Less than 6 months

### "Smooth Transition To New Lever ATS Platform"

July 11, 2025

4.0

\[sensitive content hidden\] have been great to work with, making the transition as seamless as possible. They have given us consistent support and assistance in guiding us through the process, and customizing it to our needs.

Pros

Ease of use. Fairly intuitive. We are able to complete tasks quicker. Posting jobs has been very efficient and easy to track in one place.

Cons

It does not carry over resume and notes when adding a candidate from LinkedIn Recruiter to Lever ATS

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

Seemed like the best value of a platform that met our needs.

Switched from

[LinkedIn Recruiter](https://www.capterra.com/p/234965/LinkedIn-Recruiter/)

The Recruiter part of LinkedIn was going away.

Review Source

TH

Tabatha H.  
Director of Human Resources  
Hospital & Health Care  
Used the software for: 1-2 years

### "Lever Should Integrate with HRIS systems Better"

May 8, 2025

3.0

It is okay. I can review the feedback notes, send rejection emails from the system. I like that it integrates with Recruitbot which helps with scraping information from the web on candidates.

Pros

I like that is tit serves a repository of information and allows for you to easily archive your candidates

Cons

I do not like that it is a standalone and does not integrate with Paycor or Paycom. This causes duplicity with entries. I also do not like that you cannot include additional documents such as health benefits information along with the offer letters. It only allows the offer to go out

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

The system was not robust enough. Did not provide the correct tracking and reporting we need. Could not determine where the candidate was in the process

Review Source

GC

Genesis C.  
Talent and Retention Manager  
Mental Health Care  
Used the software for: 2+ years

### "Best Applicant Tracking System "

May 14, 2025

5.0

Very positive. Working with \[sensitive content hidden\] on the implementation of our new system was a great experience. He led the project with clarity, organization, and consistent support. \[sensitive content hidden\] kept everything on track, communicated effectively, and made sure the team felt informed and involved at every step. His calm, solutions-focused approach helped us navigate challenges smoothly, and his dedication played a big role in the successful rollout. I truly appreciated his leadership and would gladly work with him again.

Pros

User-friendly and easily organizes my recruitment process.

Cons

Inability to customize colors.

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

User-friendly and familiarity.

Review Source

LH

Lainey H.  
Manager, Talent Acquisition  
E-Learning  
Used the software for: 1-2 years

### "It’s okay. "

April 1, 2025

3.0

It’s okay- looking back I would have just spent the extra money for greenhouse. Their customer service leaves a lot to be desired.

Pros

It’s pretty customizable, functionality is good for recruiters.

Cons

Frequent bugs/glitchy, reporting dashboard could be better, can’t attach word docs to the req requests so it’s inconvenient to have to copy and paste everything in a small box.

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

Levers team came in with a better price.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

The previous system had extremely limited functionality

Review Source

EP

Evan P.  
Recruiter  
Financial Services  
Used the software for: Less than 6 months

### "Lever Rocks"

June 6, 2025

5.0

Support staff has been great, lightweight ATS that covers everything you want 1) Candidate and Job management, sourcing, integration with email/calendar, and sequencing emails

Pros

Ease of use, integrates well with scheduling/calendaring, candidate management, job posting integration to the site.

Cons

Reporting/Dashboards are trickier to learn. Still not quite there. The reporting functionality might be a bit too overdone. I'd think of ways to simplify it.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Because Google sheets isn't scalable for a full ats solution

Review Source

CS

Csilla S.  
Recruitment Team Lead  
Telecommunications  
Used the software for: Less than 6 months

### "Recruitment Team Leader"

May 15, 2025

5.0

Pros

easy to use but has so many features, what i like the most is the LinkedIn lever connection

Cons

at this point I am satisfied with everything

Alternatives considered

[Workable](https://www.capterra.com/p/130175/Workable/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

it was a better fit for us, price was lower

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

it was never meant for recruitment, could advertise any job

Review Source

SK

Sarah K.  
People Operations Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Good for smaller companies, but not advancing with the times"

July 8, 2025

3.0

Pros

Lever was a great introductory ATS for our company when we we smaller and growing, especially with a limited recruiting team.

Cons

Lever's functionality feels more limited than their competitors at this point. Compared to other ATS tools we're evaluating, the AI functionality is more limited, the native signature feature requires additional spend on DocuSign, and the integration with Rippling as an HRIS hasn't advanced over the years.

Review Source

AL

Andrii L.  
Senior strategist  
Industrial Automation  
Used the software for: Less than 6 months

### "applicant tracking system and HR management tool"

February 14, 2025

5.0

Good, reliable solution for applicant tracking process. Priced for medium to large business and stays to be stable and reliable tool. Can be accompanied with standalone payrol solution, specifically to the location or relationship with contractors.

Pros

That is scalable corporate grade solution. Different providers of digital signature are supported. Stable work of application combined with reliable data storage. No errors experienced. Awesome dashboards and tools for performance rewiev and capabilities for continuous performance tracking since of sourcing, offer digital sign, onboarding and KPI tracking to hardware and policy documents assignments.

Cons

No solution for work force sourcing. That limits us for using it for construction industry and we are missing for access to contractors data bases. Above the average pricing. Time tracking needs attendance controls automation. Applicant resume parsing needs browser capabilities to be switched on. Good to have unified CV profile applicable to different ATS. Hard to migrate from previous ATS to Lever and needs specific mapping. Can have limits for using in offshore locations.

Review Source

MP

Michal P.  
Software Engineer  
Accounting  
Used the software for: 6-12 months

### "lever review"

March 25, 2025

5.0

My experience is from the interviewer perspective. the app does little more then display a resume and allow for feed back notes.

Pros

Lever is pretty straightforward to use. Its function is to display the resume of candidates for a job offer

Cons

The program in our usecase does very little from my view point. It would be easier if there was one application that would just do what the 10 individual ones do in the hiring process.

Review Source

sJ

shubha J.  
Head - Talent Acquisition  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy and Efficient Tool"

February 14, 2025

4.0

Very happy with the product and all the support received. Structured implementation plan. It was a pleasure working with Tom Marino.

Pros

Ease of Use and implementation. The help videos were very useful. Good UI

Cons

Some limitations in customization - final rating scale in feedback form. Salary structure in offer process is not easy to create. Had issues integrating with Linkedin . Limited time for implementation calls

Alternatives considered

[Ashby](https://www.capterra.com/p/10004338/Ashby/)[Rippling](https://www.capterra.com/p/172127/Rippling/)

Reason for choosing Lever

Efficient , ease of use. UI. cost ,etc..

Review Source

JJ

James J.  
Operations  
Computer Software  
Used the software for: 1-2 years

### "Great tool, but not perfect. "

December 27, 2024

4.0

Used as primary ATS for 2 years, and had a few complaints that couldn't be resolved. Although it did the trick generally, we ended up moving away.

Pros

Easy to use and generally intuitive. Functionality was well thought out.

Cons

Sometimes lacked the necessary functionality and integrations necessary to make it 100% effective.

Review Source

MD

Marya D.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Pulling the Lever "

March 11, 2024

5.0

I highly recommend Lever ATS to any company serious about optimizing their recruitment strategy.

Pros

Moving from a manual Google process to Lever's intuitive interface, which makes navigating through the platform effortless. Its user-friendly interface, powerful features, and excellent customer support make it an indispensable tool for any organization looking to streamline their hiring process.

Cons

Our implementation specialist, \[sensitive content hidden\], was pleasant and helpful along the way in the implementation process which is a bit daunting but the results are well worth the initial set up time.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Review Source

VR

Verified Reviewer  
Lead, Talent Acquisition  
Computer Software  
Used the software for: 2+ years

### "Great ATS for the value and does it's job with reporting/sourcing and candidate management "

August 2, 2023

5.0

Pros

I think the ease of use is great with Lever, able to have hiring manager review / move candidates along while using the reporting aspect of it to showcase your work.Also the integration part is great as it can integrate with various platform like Hired.com, HireEZ, and of course GEM for sourcing.

Cons

Not much except there's too much updates or info coming from Lever. I wish they could lower their noise with updates and notification.

Alternatives considered

[JazzHR](https://www.capterra.com/p/87750/JazzHR/)[Workable](https://www.capterra.com/p/130175/Workable/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

pricing, ease of use and integration option with linkedin for example.

Review Source

AN

Aaron N.  
Principal Talent Acquisition Consultant  
Retail  
Used the software for: 6-12 months

### "Game-changing ATS for either Agency or Corporate Recruitment"

June 7, 2019

4.0

I've been using Lever for nearly 11 months at two different companies - initially as a super-user, and most recently had the pleasure of implementing it from scratch at the latest organization I'm consulting to. While the full version of the software mostly works while browsing using tablets, support has indicated that they only support Windows or Mac platforms. I have used most features at ease on iOS on an iPad Pro 10", and 12.9" - but certain key features fail, and responsiveness lags despite it being about 80% workable. The sales process was consistently professional and personable. At no point did I ever feel pressure from anyone in the sales organization to make a quick decision on the product as it suited their month or quarter end targets - which spoke to their interest in securing long-term clients. The thoroughness in the implementation process, train-the-trainer, and direct support in hiring manager training further assisted greatly in increasing user adoption. This wasn't just a one-off sale for them, but a long-term partnership - and am grateful to have been able to work with such a superb ATS software vendor from the selection process through post-implementation. I have and will continue to recommend them unreservedly in the future.

Pros

Intuitive workflows whether an expert or notice on the system. User adoption is high due to terrific UI/UX. Responsive technical support. Implementation leads that really care about the success of the implementation. Feature development and road-mapping that is responsive to end-users.

Cons

Lack of calendar synchronization and room availability support for enterprise users not fully on G-Suite or Office 365. Lack of SMS integration. Lack of consistent bug resolution follow-through. Lack of full support for non-desktop/laptop browsers, ie: Chrome on iOS on a 10" or 12.9" iPad Pro.

Alternatives considered

[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Jobvite](https://www.capterra.com/p/109268/Jobvite/)[ClearCo](https://www.capterra.com/p/45188/ClearCo/)[HiringThing](https://www.capterra.com/p/125622/HiringThing/)

Reason for choosing Lever

Lever was the most collaborative when it came to finding a long-term solution that worked for the organization, and not for their sales pipeline and end-of-month or end-of-quarter targets. The fact that they are on the West Coast and offer support hours that align with our business was also a big win. The company's intuitive design in UI/UX, 3rd party integrations, and overall ease-of-use put them well ahead of the competition. I was further pleased to see the release of new feature sets in very short periods of time.

Review Source

CL

Chengeer L.  
Senior Talent Acquisition Partner  
Computer Software  
Used the software for: 2+ years

### "Does the job on the budget. If you have $ go with a more expensive one. "

March 11, 2023

4.0

Overall 4/5. There are things that I would change but as I said it does the job. At the end of the day, it is all a question of your usage, your team, the scale of the business, and ofc your budget. Lever is a great solution if you have a small team under 10 recruiters, company size under 1k, and a small budget to operate with. If you know how to run scrappy and get things done, Lever is a solid choice.

Pros

Simple.Intuitive. Extremely easy to onboard new recruiters and get them up to speed. All the basic functionality to run a quick process is there. Not expensive - for the price point I would say delivers a lot of value.

Cons

Not innovative. They accept feedback - but nothing gets implemented. Even simple things that should take no time. I wish they were listening to the customers who are using the product every day - we want to help and make Lever better.

Alternatives considered

[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Ashby](https://www.capterra.com/p/10004338/Ashby/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Lever

I am not the decision-maker for the implementation. When I joined the team - Lever was already there.

Review Source

VR

Verified Reviewer  
Recruiter  
Information Technology and Services  
Used the software for: Less than 6 months

### "Painful enough to leave my first review on anything work related"

November 30, 2022

2.0

Based on the above am clearly not very happy. That said, I have only used Lever and Greenhouse (which is far far better). I feel like some negative grump leaving this review, but in 4 months I have wasted hours trying to get feature requests, figuring simple things out like specific plans for certain roles, only to find it literally isn't an option.I feel like they have given up on this, it could be so much better, get a small team with proper UI/UX skills and it could be a really good ATS.

Pros

It looks ok, isn't slow, I like the font.Customer service is actually good (although feature requests don't get completed).

Cons

No point in listing everything or I'll be here for days, I've already flagged them as feature requests months ago and not heard anything back. This ATS, whilst fast and not completely useless is just so painful in so many ways, the amount of illogical UX/UI that has been put into this is baffling - the main outstanding one being that jobs and candidates are kept in separate channels... what!?- Can't format feedback forms.- Any interview plan you set up is duplicated across ALLjobs.. you can't have specific plans for specific roles, are you kidding me right?- Can't turn off email notifications for reminding to submit feedback, even though there is a notification options in settings (missing the option).- When you are rejecting/archiving people if you type out an email and accidentally click off it's all deleted and does not save, this happens with other parts as well (if you just send a norma email it does save).- Want to return to the candidate after leaving feedback? You have to open a new tab.- Scheduling feels like someone doing A level comp science has built it, basic and not efficient. - No customisation settings - sorry, deal with the grey, bleak looking system (other than the font).- Don't get me started on the analytics, it's so poor.

Review Source

Response from Employ

December 8, 2022

We are very sorry to hear about your experience. The Lever team is here to help. Please submit a request to the Lever Support team: https://help.lever.co/hc/en-us/requests/new You have opted to keep your contact information hidden; if you change your mind and would like to provide the name of your organization, we can connect you with a rep for support as well.

AG

Ashley G.  
People Operations Coordinator  
  
Used the software for: Less than 6 months

### "Vast improvement in the automation of our young, growing tech company's hiring process"

May 1, 2017

5.0

Pros

I love its seamless integration with the tools we most use--Gmail, Google Calendar, Slack, Abacus, and Docusign. It has made our entire hiring process more seamless as a result. For applicants, it provides a more professional, personalized (if templated!) experience than what our young company had previously afforded. For our People Operations department (of one) it has vastly improved our organization of resumes. Previously, I received from multiple sources (hand-delivered resumes, forwarded emails of resumes, dozens of job boards) often receiving resumes from people who were not directly involved with the hiring process. Lever has helped keep the channels of communication open between varying levels of involvement, equipping team members to track at the distance that makes the most sense for them. Furthermore, it has renewed energy throughout the company regarding our democratic hiring process. It is helpful that all team members can refer candidates more easily to the wider team, and that they can see all of their feedback forms/interviews in once place. The Slack reminders regarding feedback prove helpful since so much of our work is carried out via Slack. I also very much enjoyed the implementation process with Phil. He made clear that there is no dumb question. He was consistently friendly, and empathetic when there were obstacles in the implementation. He had a great way of allowing me to train by doing instead of training by sight.

Cons

I look forward to the tool having more options in terms of auto-text/mail-merge. For example, it would be great if email templates had some options for dates and times. I also wish that it were possible to add multiple locations to a particular posting. I created a location called "Multiple Locations," but it'd be nice to have more specific cities listed. Perhaps I'm missing something though and this is an option. I'm still very young in my use of this tool. I also wish that the workflow process could be manipulated by super admins. If ever we need to make an edit to the workflows, we will need to contact Lever's support team. I have no doubt they will be responsive. I simply wish we were empowered to customize this ourselves as needs change. It'd be great if each department could customize their own flow for their different hiring processes. Also, the cost was nearly prohibitive for our small company. I was glad that the team worked with us on this. I trust that if we can expand its use across departments (instead of the initially approved Client Success team), the company will see its full value. Right now it's a bit costly for our 1-person People Ops 'team' in its primary focus on Client Success hires. I think to get full use out of this platform, we would need a full-time recruiter--possibly using the Teamable and LinkedIn Recruiter integrations that Lever affords.

Review Source

MB

Meg B.  
Corporate Recruiter  
Design  
Used the software for: 1-2 years

### "Lever is the best ATS i've ever used!"

December 14, 2023

5.0

It's been an awesome experience from purchase to implementation. I love using it daily! It's a great tool that allows me to do my job efficiently and effectively as a recruiter.

Pros

The implementation was great. We had a very clear plan, direction and the weekly meetings were a bright spot in our weeks. The system was easy to use, customize and implement! Recruiter experience - we can save time by utilizing our job posting and candidate templates. We can leverage utilizing multiple locations on job postings. Being able to duplicate job postings is a huge efficiency add. Having the opening and closing statements for postings is also a win. As for sifting through applicant traffic, the archive + email functionality (especially the delay email!) is huge in staying on top of all applicants that apply.

Cons

It's more on our end - our security team is very small and they weren't able to grant clearance to utilize Lever with the sync functionality. Being limited in this way limits our level of efficiency of use within the system.

Reason for choosing Lever

Ease of use, recruiter efficiency, reporting

Switched from

[SILKROAD ALM](https://www.capterra.com/p/162956/SILKROAD-ALM/)

Silk Roads was outdated and inefficient in nearly every way

Review Source

JS

Jake S.  
Talent Acquisition Associate  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Intuitive, Effective, Innovative."

December 30, 2017

4.0

Bottom line: In my opinion, Lever is the best ATS out there. Beats its competitors by at least a mile. Keep up the great work!

Pros

\- Scheduling interviews have never been easier for our Talent Team. Our conference rooms are linked to Lever so we can do everything without checking Google Calendar! - Easy to use interface. Every tab, page, and profile is very user-friendly, with the recruiter/hiring manager in mind. - Sending candidates a link to schedule their phone interview cuts down on the back and forth. - Communication between approvers, hiring managers and interviewing team is ridiculously easy that even my mom can use Lever. - Automatic job posting to external job boards. Super easy to use for niche job boards as well! - The referral system is super easy for folks who don't use Lever on a daily basis. - Customizable application per posting. SUPER easy. I love this feature. - Reports are very easy to pull and read. - Recruiters have control over who they involve in the hiring process. Before when we didn't have Lever, all hiring managers had access to every single job posting and its applicants in front of them. Now, we assign them to specific jobs they own. They can't see anything else. - Lever Extension on Chrome is insane, in a very good way. Extremely helpful when you're sourcing candidates on LinkedIn! - Andrew is great. Always there when we had questions and always willing to hop on a call with us. - Implementation phase was super quick and simple. The Lever team did whatever we asked and in turn, we did whatever they asked.

Cons

\- Requisition approval needs fine tuning. When we decide to hire internally for a requisition that has already been approved, we have to delete the current req and add another one indicating it was an internal hire in order for us to report on the number of internal hires. There's very little you can do with a req once it's been approved without getting the approvers involved again. - Offer approval is backward, in my opinion. The letter should be drafted first, then sent out to the approvers for their review. Right now, it's approval first, then offer letter draft. - Referrals are counted as "applicants" and not "leads." That's crazy to me. - Once a lead has applied through our careers website, we have to manually move them from the lead bucket to the applicant bucket. There's no automatic transfer. No notification, either.

Review Source

MG

Mike G.  
VP of Engineering  
Computer Software  
Used the software for: 2+ years

### "Smooth, easy, and frustration free"

January 25, 2018

5.0

I used Lever for years at RedOwl (but was not involved in the implementation) and implemented it here at Cybrary. It has had an immediate positive impact. I have recommended it to friends in the past from a user's perspective and now that I've gone through deploying/implementing it, I only feel that much stronger and more positive about your product and recommending it.

Pros

Having the implementation plan and scheduled checkins with cust support has helped a lot in getting me to focus on the right things at the right time. Lever does a great job at striking the balance between "highly configurable" and ready to use out of the box: most of what we need is pre-configured properly (making deployment easy) and the fact that most things are configurable/customizable is great (making it easier to tweak those things where we need to deviate from "norm"). Cust support rep was great and answered many questions that went beyond Lever features/functions/configurations. I enjoyed working with him and he was very helpful -- as the VP of Engineering, "HR" isn't exactly my wheelhouse. He took into account our specific needs and suggested best practices that took into account other considerations (e.g. legal).

Cons

As you are aware, it would be great if EasyBook was more of a global feature. It would be great if a coworker could use the links and email templates I configured. Also I wish schedules could be modified by the people being scheduled rather than just by the owner of the link. Finally, consider treating "Tentative" or "Maybe" as Accepted/Busy on calendars (or making that more configurable); there have been a couple of race conditions on scheduling phone screens: Developer is invited to a planning meeting but has not yet accepted and then gets booked for a conflicting phone screen. Archive reasons should have long descriptions/reminder text/instructions in the app. For example, we "stole" Lever's "Wrong Motivations" archive reason but I'm sure that folks are not clear on what that means and when to use it. It would be great to have reminders/instructions in-app to help folks pick the best one.

Review Source

VR

Verified Reviewer  
Recruiter  
Computer Software  
Used the software for: 1-2 years

### "Strong UX"

October 21, 2022

4.0

Pros

The user experience with Lever was much higher than that of most ATSs that I've used. My favorite functions included:- reminding interviewers to submit feedback- being notified when an interviewer submitted feedback- being able to see when the candidate's next interview was scheduled- the notes section on a candidate profile for those one-off conversations with candidates or when discussing with a hiring manage- Being able to tag someone in the notes- Resume review was quick and painless

Cons

I would have liked to automate workflows more. Example: If I move a candidate to interview completed, then I would like to automatically trigger an interview follow-up email.Docusign integration never worked properly for offer letters.

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