# Page 23 | Peek Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is Peek Pro the right Reservations solution for you? Explore 794 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews --- Peek Pro 4.7 (794) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 23 - Reviews of Peek Pro ## Showing most helpful reviews Showing 551-575 of 794 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HL Holly L. Owner Used the software for: ### "Keep up the good work Peek!" February 6, 2016 5.0 One of the things I love about is how user friendly it is. When I first decided to try it they told me to go ahead and try to start getting set up in it before the phone training. It was so easy to understand and follow that I had a number of my tours set up before the training and I was able to ask questions based on what I had already learned. It is super easy to make changes in and so far I am thrilled with this online ticketing sales software. I'm doing virtually free what I know my competitors are paying big bucks for. Keep up the good work Peek! Review Source KK Kerri K. Founder Used the software for: Less than 6 months ### "I was a ZOZI customer, so I am impressed with chat and phone support when I need help!!" December 22, 2017 5.0 We were able to register 560 people for our Haunted Tours in just 10 days!!! We could never have done that in the past, plus getting people checked in was super easy. Pros How quickly our customers can get registered with just a few clicks. Able to make changes very quickly and on the fly. Looking forward to trying the kiosk feature in the future. Cons Not always intuitive to use. Like using "products" instead of "activities" and why the calendar doesn't open right to the current week. Embedding photos and links into emails aren't always easy. I'd also like to embed the waiver and have it signed at the time of registration. Review Source PK Pierre K. Owner Used the software for: ### "Great Support, Great Product- Worth It!" February 10, 2016 5.0 has helped me streamline my new business. It makes the entire purchase process for the customer and myself seamless. Peek also puts all of my customer information at my fingertips. It even lets my customers sign their waivers on Peek's app on my phone. Pretty amazing! And Peek Pro's customer service and support is great. They've been there to help me set everything up, make changes, and problem solve all the way along. I really think Peek Pro has helped me capture more sales because it's a quality platform that works. Peek Pro is definitely worth it! Review Source LG Lawrence G. Owner Used the software for: ### "Pretty Good" June 1, 2015 4.0 We've been using Peek for about 8 or 9 months now. It was a little rocky at first getting the process flow down and integrating with Groupon and Amazon Local, but it works well now. I signed up with the expectation that the Peek.com website would be live in my area in January of 2015, so I'm pretty disappointed about that not being the case 6 months after. Especially with the lack of updates or response to my un-answered inquiries about a new time frame. But the app itself works well, and the newer features to get paid out more regularly are helpful too. Review Source AG Allan G. Founder Used the software for: ### "Built to Scale" May 16, 2015 5.0 We are a start-up company in San Francisco looking into establish scalable solutions. We take our time to investigate, compare and analyze options in the market and execute in a solution that can handle our current needs but more importantly our future growth needs. By selecting , we have secured and established booking processes, discounts, sales management, and scheduling in one single-source solution. This solutions not only meets our current needs but also is equipped to meet our growth needs as we expand our local team and grow to other cities. Review Source JN John N. Owner/operator Used the software for: 6-12 months ### "I was hesitant at first but it's actually quite easy. I've found their support team(s)are quick " June 24, 2018 5.0 Pros What really impressed me is I'm emailed whenever someone charters a Dolphin/Eco/ Historic and or Fossil Tour. Cons At first I was disappointed that Peek couldn't help optimizing my website but then I got in touch with Google problem solved! Review Source jH josh H. owner Hospitality Used the software for: Less than 6 months ### "Peek Review" June 16, 2016 5.0 great service from start to finish. Michael Chin was very helpful setting the software up and was great about following up to insure everything was working properly. Pros ease of use Cons can't copy one event to another so if have similar events have to enter everything for each event. Review Source PW Pamela W. Owner Used the software for: ### "Awesome Idea For Small Businesses" December 3, 2015 5.0 Really KoKo really pushed me into this and I couldn't be happier. She was very persistent. Tina took it from there and it's AWESOME!!!! My calendar was up and running in no time and it looks GREAT!!! Thanks Tina and KoKo. I really appreciate it..... Review Source DM Diane M. Owner Used the software for: Less than 6 months ### "Customers can book easily " June 30, 2017 5.0 Pros People are able to find my tours, select and book them easily. I also run a Groupon deal. With Peek, customers just enter their voucher numbers and go through the booking flow easily. I've gotten positive feedback from my customers! Review Source BJ Bob J. owner Entertainment Used the software for: Less than 6 months ### "Jamdebeur's" February 21, 2022 5.0 Streamline our Motorcycle rental program Pros Professional approach to arranging Bike rental. Cons Nothing really, quit a learning curve but their Customer Support is excellant! Review Source CH Chris H. Used the software for: Less than 6 months ### "Peek makes it easy to book online and manage our daily schedule" June 30, 2017 5.0 Pros Our customers have an easy time booking online. has also made it so much easier to manage our day-to-day schedule. The dashboard is really user-friendly and it's super quick and easy to make adjustments to our schedule. Cons Review Source TW Taylor W. Administrative Representative Used the software for: ### "Thank you Peek PRO!" May 20, 2016 5.0 has made booking on our site so much easier to navigate on our end and for our customers. We recently launched our new website and were in the market for a new booking system as the current system running wasn't compatible. After lots of research and phone calls we decided to go with Peek PRO and couldn't be happier! Blacking out non bookable dates, changing available times & even making promotional discount codes is a breeze! 5 out of 5 stars! Central Texas Speedway will be recommending Peek to our partners and friends for sure! Review Source EH Eben H. Owner Used the software for: ### "Peek is incredibly simple to use!" February 9, 2016 5.0 After experiencing some growing pains from offering glassblowing classes, Peek seemed like a perfect fit for what I needed in online booking software. I looked at other companies, but their user interfaces seemed awkward with extra steps. Peek's interface is incredibly simple - so simple that I was able to set everyone up after watching a demo and before a scheduled set up session with a Peek tech. I also like how the pricing is not all on me and that my customers can help pay for the service, as it makes their experience easier as well. Review Source JL John L. Used the software for: ### "Glad I switched to Peek" April 13, 2017 5.0 We're excited to kick off the season with PeekPro. We were originally using a different online booking system and ran into a lot of problems with functionality. With Peek, we are able to use online booking for our kayak and paddleboarding rentals to really help reduce the calls to the shop. We just got our first online booking this week and the weather is looking really good so we're expecting more! In terms of the setup of our account, everything went smoothly and was very easy. We are trained and looking forward to using the system. Review Source LC Liz C. Used the software for: ### "Pretty Easy And Fast To Learn" February 9, 2016 5.0 Using Peek has been an easy going process. The younger generation has op-in to purchase online vs. phone calling. Peek managing system is designed to help you with reservations, financial & more. Peek staff is amazing always great to work with when you have a billion questions. Before using Peek we tried another company and it was a hassle and no customizing emails or being able to send customers reminders and thank you notes like Peek. Peek design has been pretty easy and fast to learn. Peek has worked very well for Spirit Cruises. Review Source DO Danielle O. Curator Used the software for: Less than 6 months ### "Game changer for a small tour business" November 10, 2017 5.0 Pros It has widely expanded the capability of what I can offer thus expanding how much money I can make. Cons I think the app could be better, but expect that it will continue to improve as the product grows and gets more users. Review Source AR Anton R. Owner Used the software for: Less than 6 months ### "Amazing customer service" July 5, 2017 5.0 Pros I really like the customer service. it's outstanding! I'm not very computer literate, so having an exceptional customer support team that understands the whole system and is able to communicate that to me is helpful. Review Source PG Pamela G. Owner Used the software for: ### "I LOVE PEEK!!!" February 22, 2016 5.0 I offer horseback tours on the Gettysburg Battlefield and last fall I started online booking with Peek. I am very happy with their system and getting used to it each and every day. When I call for technical support they get back with me promptly. And the sales girl Alex was really just wonderful very personable and very helpful. She was also a good sales person because I was dragging my feet to initiate online bookings. I am very glad I joined Peek and I'm looking forward to a wonderful and much more organized 2016!!! Review Source VF Vincent F. COO Entertainment Used the software for: 1-2 years ### "Excellent product backed by knowledgeable and friendly staff" August 15, 2018 5.0 Pros offers small businesses (like mine) an easy to use, very affordable online booking application. For those who are not tech savy (again like me) there staff is readily available and has answered all of my questions and provided excellent support. Cons Some minor difficulties setting up my banking information since I am located in Canada but they provided a lot of assistance in resolving the issues. Review Source CR Captain R. Owner Used the software for: Less than 6 months ### "Peek's so helpful and has great features" July 10, 2017 5.0 Pros We are working with Google Ad words and we're happy to learn that Peek can help us track that. We've also been able to capture some additional reviews with Peek's Smart Reviews feature, it's a great feature! Review Source WF Ward F. Captain Used the software for: Less than 6 months ### "Peek saves me lots of time!" July 13, 2017 5.0 Pros I really appreciate Peek's 24/7 Partner Support. They are always on point and respond right away. The mobile app is really simple and easy-to-use. It saves me time that i would have to spend on my desktop! Review Source DP Dave P. Owner Used the software for: ### "Thank you, Peek!" June 7, 2016 5.0 Peek has given us a lot of free time that we didn't have before. Their staff is great to work with - the set up process with them was a breeze and they answered all of my questions. The system is easy to use and has a lot of options - more than most people would want use! I looked at 15-20 online systems and none of them were as flexible as this. We are excited to use it during the down season because before we only answered emails a few days a week but now customers will be able to book whenever they want! Review Source TH Thomas H. President Sports Used the software for: Less than 6 months ### "Initial Set-up of Peek Pro" August 15, 2019 4.0 Pros Ease of use, including clear and well thought out menu and functionality layout. Cons Lots of functionality that may be intimidating until it is explained by their team. Review Source Response from Peek Travel September 2, 2019 Hi Thomas! Thanks for your review. It's great to hear that you're enjoying the menu and layout of the software. Please don't hesitate to reach out to our Support team as you continue to learn how to use all our features - we're here to help :) Richard H. Used the software for: I used a free trial ### "null" April 9, 2016 5.0 Review Source JP Jonathan P. owner Hospitality Used the software for: Less than 6 months ### "My tour business just signed on with Peek and the support team has been tremendous." November 9, 2017 5.0 We can now book on line from our website. Pros It appears that this will a big plus for increasing our business. We are really looking forward to our second year in business with Peek being a part of it. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.