# hc1 Lab Insights Platform Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about hc1 Lab Insights Platform Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more. Source: https://www.capterra.com/p/142488/hc1-com --- # hc1 Lab Insights Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) hc1 Lab Insights Platform ## What is hc1 Lab Insights Platform? hc1 Insights™ (hc1) is the leader in identifying real-time insights and risk signals in complex laboratory data. hc1 solutions empower thousands of laboratory locations to leverage the insights within their own data to optimize operations and inform testing and treatment decisions for millions of patients. Over more than a decade our flagship solutions have helped us forge a broad set of lab and health system partnerships with their ability to unlock actionable, real-time insights to increase efficiency and reduce costs. ## What is hc1 Lab Insights Platform used for? [Medical Lab](https://www.capterra.com/medical-lab-software/)[Healthcare CRM](https://www.capterra.com/healthcare-crm-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for hc1 Lab Insights Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://hc1.com/&name=hc1 Lab Insights Platform) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### hc1 Lab Insights Platform 0.0 VS. [4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (199) Value For Money 0.0 (0) Value For Money 4.0 (146) Customer Service 0.0 (0) Customer Service 4.1 (158) ## hc1 Lab Insights Platform alternatives [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about hc1 Lab Insights Platform Overview ### What company size and specific industries is hc1 Lab Insights Platform built for? hc1 Lab Insights Platform is designed for health systems, reference laboratories, and specialty laboratories that need to use data to improve operations, engage providers, and support testing and treatment decisions. It is aimed at healthcare organizations rather than general business users, especially those involved in laboratory services. Features and Usability ### What are the key features of hc1 Lab Insights Platform? hc1 Lab Insights Platform includes CRM, EDI, predictive analytics, and recommendations, plus routing and scheduling for operational coordination. It also offers patient management, medical billing, HIPAA compliant data security, real-time reporting, workflow automation, and access controls/permissions for healthcare workflows. Getting Started and Support ### What training and onboarding options does hc1 Lab Insights Platform offer? hc1 Lab Insights Platform provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation serves as written reference, and videos offer self-paced viewing. Getting Started and Support ### What customer support options does hc1 Lab Insights Platform offer? hc1 Lab Insights Platform provides FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback about support, no clear user sentiment is available on response speed, helpfulness, or common frustrations, so support experience cannot be characterized beyond the listed channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases hc1 Lab Insights Platform 62 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Collects essential call data such as call origin, call destination, call length, and other transaction details Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage contact details and communication with clients Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Store and organize documents in a centralized system Transfer of data from one computer system to another Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Predefined actions automatically performed on the occurance of specific events Software designed for the healthcare industry Form predictions based on past and present data/trends Establish measurable goals and objectives and track their progress over a specific period of time Compliant with HIPAA, which sets standards for sensitive patient data protection Care of patients who are admitted and stay in the hospital overnight Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Manage billing and payments for a healthcare provider Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Care of patients who do not stay overnight Allow communication between the company and patients via messages, SMS, emails, phone, and more Managing and tracking patient health, progress, communication, and treatment plans Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Track and organize physician schedules and pertinent information Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Predict future data based on historical data sets Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Create, manage and track all task activities and progression Track and manage the scheduling of tasks Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.