Who Uses This Software?

Serving small to mid-size manufacturers, JobBOSS has an option for custom and mix- mode manufacturer with either on-premise or hosted solution.


Average Ratings

150 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • JobBOSS
  • jobboss.com/
  • Founded 1984
  • United States

About JobBOSS

JobBOSS is a job-based shop management software designed specifically for custom and mixed-mode manufacturers; it is an integrated quote-to-cash solution that offers complete visibility and control of a manufacturing business. Available as on-premise, and hosted software, each option offers flexible pricing models and monthly subscriptions, giving you the power to choose the best solution for your business.


JobBOSS Features

  • Bills of Material
  • Financial Management
  • Inventory Management
  • Logistics Management
  • Manufacturing Execution
  • MRP
  • Product Configurator
  • Production Scheduling
  • Quality Management
  • Quote Management
  • Safety Management
  • Traceability

JobBOSS Reviews Recently Reviewed!

Overall impression

Aug 22, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: -integrates well with other software we use -feature rich with many different options -changes can be made fairly easy

Cons: -we get many different errors very regularly -can't kick users off individually -doesn't recognize changes very quickly

Simple, user friendly, sometimes time consuming or strange glitches

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use - Have not taken any formal training and I can get by Fast - easy to make a quick PO or packing slip Convenient

Cons: Sometimes time consuming to add materials Strange glitches - my "Descriptions" in Purchase Orders don't show on the PO

Able to introduce and train new hires quickly.

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Common sense guidance. Safeguards. Add on module availability for expansion capabilities. Kaizen.

Cons: Complexity to personalize. The software feels like shoes sized too large and not used to potential.

Great software for Custom Machining

Aug 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall definitely recommend this software to small and medium sized custom manufacturing firms.

Pros: Lots of keystrokes eliminated by copy features. Also when entering a quote all info is easily transferred to Jobs, RFQ's, and PO's.

Cons: We do not use the accounting part of the software. Wish it could easily link to Simply accounting with Canadian tax updates.

Garbage in garbage out. .

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: User prompts and FAQs should be tailored to 3 categories: beginners, regular and expert users.

Pros: Ease of use, customizable and works well in a metals fabrication business. Stable engines and comprehensive data sets. This systems needs real, factual and accurate data input to produce reliable reports

Cons: Not cheap. Needs AI assist to increase new users productivity and learning curved in a shorter period of time.

JobBoss is a stable SQL database structured ERP. Good data in = Good data out!

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Some of the add on modules such as Serialization can be difficult to fix errors when users make mistakes.

Pros: JobBoss is a flexible and modular system that can expand with business growth. When utilized fully it can provide a complete view of order status and companywide financial health.

Cons: As with all database built ERP systems if you do not setup the system and your processes to flow with the core database links, you will have a difficult time getting useful data out of the system because you are not putting useful data in.

It gets the job done.

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: It does not make sense to have the packing list & invoice information print out differently. The PO#, PART#, and Packing list# are important information on an invoice and should be easy to find and located in the first few lines of the Invoice, not hard to find and in the lower/middle invoice area. Also, the customer's PO# should be easier to find on the packing list -again, not located towards the bottom.

Pros: It tracks information for each job so you don't have to enter it yourself, which saves time and money.

Cons: The way the invoice and packing list information are not located in the same places when they are printed. This makes them harder to match up for us and our customers. For example, PO# and PART#.

JobBoss works for us

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: JobBoss has brought a better understanding of our business to everyone in our organization, regardless of their position.

Pros: The fact that the software is almost designed specifically for a fabrication, manufacturing shop is it's greatest attribute for our organization.

Cons: Because it is a canned software package, there are a few minor things that are missed for our organization specifically. However that by no means minimizes it's benefits to our organization.

JobBoss Review

Aug 17, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: We are pleased with JobBoss and have been using it for nearly 20 years.

Pros: There are many sources of measurement with in this product for our daily, weekly, monthly and yearly measurables. Once you learn your way around JobBoss it is fairly simple to use.

Cons: There are some little glitchy type issues. If you don't do some things exact there are issues. For some issues the help information provided isn't always clear or enough for me.

Great software for the cost

Aug 17, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: For the cost, the software does a very good job.

Pros: Keeps all of our information in one place, easy to repeat jobs from a job shop standpoint, having a quality system option is a big plus

Cons: Has some weird bugs sometimes, doesn't have some of the reports we would like and we don't have anyone who knows crystal reports to create them.

Classic Turning

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Program is very user friendly and layout matches company flow

Pros: Module - ease for users Simple Screens on what is required Performance Data integrated between modules - Customers Profile in quotes, Job Entry seeing stock status, Customers - Customer Activity. these are few that are very helpful SQL compatible with other programs Data Access Shop Boss

Cons: Customize User Screens with Custom fields Data integrity - with less require fields sometimes data can be enter incorrect

Very good program for Job Shop use.

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the functionality and the resources that are available throughout the program. JobBoss fits our custom metal fabrication and machine shop very well.

Cons: The exporting of reports to Excel can be a cumbersome process. The layout in JobBoss doesn't transition well into Excel.

Overall Good Program

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great customer service whenever I need help trying to figure out things I have not done before and also with any errors or issues that arise/

Cons: I would like to have more controls for accounting purposes. Some of the functions with Component jobs, and costing to be able to better analyze data.

We have been using Jobboss for over 18 years and it manages our job shop great.

Aug 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Great functions. Customer support is knowledgeable and pleasant to work with. Most of the business can be managed with this software.

Cons: We had a hard time with material at first, but after taking online classes we can now control our inventory.

Entry level manufacturing software for shops willing to change to fit their ERP

Aug 16, 2017
3/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: It's not that our sales volume has outgrown JobBoss, but our processes have. The lack of flexibility and customization are forcing us to work outside of JobBoss (e.g. custom software). The more that happens, the more obvious it is that JobBoss isn't right for us. I always consider JobBoss as a first source for our processes. Most of the time it can do something similar to what we want, but we would have to make serious concessions to make it fit. Ps. Stop sending "Important JobBoss Updates" that are primarily selling custom utilities.

Pros: In general, it's easy to use. Each module has similar buttons and interfaces. I think the AR/AP modules work well since it's not the primary focus of the software.

Cons: Quote entry has extremely limited ability to adjust margins (it can do it, but it's not easy). Adjusting margins are key for job shop environments. After speaking with support about my needs, they told me to quote outside of the system. Which means, I was literally told not to use your product. Legacy fields get stuck in the system. There's a lot of clutter in our system because we need to change user defined fields but they're not available in the find/replace utility. Scheduler is very poor. Difficult to use, glitchy. Doesn't (automatically) schedule for available labor resources, which is a huge part of a job shop environment. Reviewing scheduling during quoting doesn't account for current back load (or didn't at the time we last considered it). The recent "facelift" was atrocious. It's actually a huge deterrent to updating versions. What benefit is this facelift to me? My perception is that there will be no feature additions to the core product. Any improvements come in the form of custom utilities with additional cost.

Been a bit of a struggle navigating and getting acquainted with the accounting system part.

Aug 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: It seems a bit cumbersome and the new color scheme is not a hit.

Pros: Seems to be an adequate system for manufacturing. I have nothing else to compare it to. I come from the non-profit world.

Cons: We under utilize it because we do not seem to have people proactively seeking or asking for training. Could be a little more user friendly in certain areas. How to's/ suggested ideas to utilize the system. Easier access for all to tutorials. Our people expect to just be told how to do their job in it. One person will never be versed or know how the use the entire system in our company.

We have been using JobBoss since 1993 for one simple reason, " It Works ".

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Choosing an ERP software is a tough decision and can take a lot of time, talk to JobBoss users because they will make the decision much easier.

Pros: All modules are fully integrated which makes it very simple to get accurate and valuable information for running your business.

Cons: JBW inventory related to sheet and plate products is a challenge and in all honesty doesn't work in the real world of job shops.

Wishing for more significant upgrades

Aug 16, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Seems like decent produce which could benefit from improved consistency and features.

Pros: Interface if fairly straightforward to figure out. Customer service is consistently helpful..

Cons: Multiple screens required to make changes to jobs, POs, etc. Custom utilities required for many activities that should have been native. Material mastering needs redone from scratch with added fields/features Many inconsistencies in searchs/lookups to many different behaviors. each search field needs to start displaying as you start typing with no secondary popups like for looking up customers. Open tabs should be across top Search field should be in "ribbon" at top of entry screen

I own a manufacturing business that uses JobBOSS

Aug 16, 2017
3/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: With the purchase, I'd like to see the software get better support and maybe create a user community where questions can be asked.

Pros: It is very powerful and seems comprehensive. The floating seats is key for us as we are a small company.

Cons: The learning curve is steep and it is difficult to get questions answered (unless I don't know where to ask)

Simple and Powerful

Aug 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to train, not bloated with bells and whistles. Each component/module is straight forward and the help files do a good job of giving an overview of that function.

Cons: The client/server characteristics, not being able to refresh but having to go out of screens and back in.

Database issues

Aug 16, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: We recently tried to renew our support but were told we had to purchase two years. We cannot commit to two years for sure in case we outgrow our server and want to go cloud based.

Pros: Easy to use, functional, can usually figure out flexible work arounds. Integration to QuickBooks works well.

Cons: Many shortcomings, especially in regard to the way the database updates. You have to totally close a record and the application to see the updates in other tables. We have many problems with records in use and you cannot save. I don't like the way that purchase requirements are not consolidated between what is directly for a sales order vs. what is material for jobs. PO's go straight from Open to Closed but not until after costing- PO status should have a "received" status.. If you use a RFQ, (which is nice functionality) it marks the material as "started" once the RFQ is used it can never be removed from a job if a change needs to be made. There are other quirky issues with Sales orders where this just does not feel like it native with the other apps.

5 starts

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: user friendly and the support staff is very helpful. The turnaround time on issues is very quick and if we need to escalate to a higher level it is very easy to do so and quick .

Cons: I would like for there to be a search bar at the bottom of each screen so the user can do their own searches for specific data as needed

JobBOSS..the beginning

Aug 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Seems to have everything I need. I like the way quoting and jobs are separated. I like the different modules.

Cons: Reports. Additional costs for reports is out of the normal business relm. We should be able to run any kind of report we need.

Very easy to use software - good process flow

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: All areas of the shop are integrated. Very easy to train new hires on the software, and customer service and technical support and very good.

Cons: The software is a little expensive so if you are a new shop you may not be able to purchase it right away for a start up. But you can buy license as you need so you don't waist money on seats you don't need

jobboss for our growth

Aug 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that there are more features available to take us into electronic scheduling etc. tracking of jobs feature is good but not quite complete.

Cons: I wish there were more locally offered specific topic trainings offered, half day seminars on scheduling etc.

JobBoss in a Mold Shop

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using JobBoss for many years in a Mold shop. It takes a little time to learn the software and it's full functions, but it has been very good in our environment. We are using data collection!

Pros: East of use and Customer Support are the best in the industry. The quoting to Job to timekeeping to invoicing the job is easy to follow. We didn't get all components of the system, but we have gradually added pieces, we added Data Collection and are very happy with it. Our goal is to have the ability to better understand the time spent on each job.

Cons: Current PAYROLL module needs to be replaced soon with replacement Red Wing Accounting Software. Users get "stuck" as logged in once an a while, and have to be logged out by Customer Support.

Software is good not great.

Aug 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: No

Pros: Keeps things organized, does most of what we need.

Cons: Limits you on description areas, Reports are hard to do since we use QuickBooks. Not full blown to where we can use it for everything. Maintanence fees are way to high. Service over the phone depends on who you get some people know more than others to help you through a problem.

JobBoss is an all encompassing software for our Shop

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The integration between scheduling/shop floor control, pack lists, to invoicing/Accounting. The support is one of the best, easy to call in and get help.

Cons: The ability to make our own reports in an easy method and the cost of additional consulting or reports to be made for us.

JobBoss is not user-friendly. Way too many errors and long response times. Customer support is a joke. The 12.0 update adds blue to the interface, nothing more.

Aug 16, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I like how JobBoss has features to better coordinate within your business and how to more efficiently run things. This is the main reason why we bought it.

Cons: Contrary to popular belief, JobBoss is horrible quality for what we put into it. Our company has put thousands of dollars into this Software and even bought several of the utilities. Firstly, the CAD BOM Import Utility has a character limit for multiple level jobs. We build big machines and thus require a lot of Assemblies and Sub-Assemblies. After importing the BOM from Solidworks and trying to upload it to a job, the only way to do so is to create new jobs for each Sub-Assembly which do not link to the Parent Job. In addition to this problem, we constantly get connection issues and incredibly long response times when entering multiple line items on Purchase Orders, Sales Orders, Materials on a Job, etc. Customer "Joke" Support has been contacted several times regarding this and they never seem to come up with a solution on 99% of all issues. They respond to customer requests in a completely untimely manner. This company is not customer-friendly and very well may never be. God knows how they even got bought out by someone else. One of the worlds mysteries that I will never know the answer to.

Great for Small - Medium Business

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: All required modules in one package and ability to customize based on your own business needs. Good software when used correctly.

Cons: Upgrades, if you have been a Jobboss customer for a long time and have been upgrading to newer versions, the database is not clean anymore, along the way so sort of data corruption occurs causing some unreasonable errors.

Jobboss Experience

Aug 16, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: These are just wish list items, but would be valuable time savers. Overall, I like the system.

Pros: I find JobBoss to be a valuable tool for my daily task. It is easy to use. The customer support is always very helpful. The export function is also a big plus for my reporting needs.

Cons: I wish there was a way to import information. It would be a valuable if spreadsheet data could be imported to generate Journal entries rather than typing. The journal models are great but for data that changes month to month it doesn't really help. It would also be useful if you could add a description to each JE line. It would save research time later. It would also be nice if there were a field to add comments or notes to the A/R and A/P aging reports. Adding information on collection calls or issues with payments etc...

Executive Administative

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of the functionalities. Well labeled points and accuracy. The reports that can be customized to our individual use is very helpful.

Cons: The con's are that sometimes it locks up or is slow entering data. If I am working on a lengthy order it starts to slow down.

We were able to reduce production lead time and increase on time delivery significantly, not to mention track costing more accurately

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Adaptability between job shop type production to repetitive manufacturing, real time labor tracking, finished inventory tracking.

Cons: All modules are contained within jobboss, meaning you cannot break modules out in separate windows to work in multiple modules at a time next to each other. the flipping back and forth causes errors from time to time. Raw material is not that easily maintained. It only shows you total amount of material in stock, and the work around ,per Jobboss support, to track individual pieces is too cumbersome to maintain with accuracy.

Great software package for a small fabrication job shop

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: For the price, I believe JobBoss is a great ERP system for a small Job Shop.

Pros: Integrated Payroll, Scheduling, G/L. The software package has all of your basic needs at the right price.

Cons: Everything runs through a report to look at information. Few query screens. Complex reports are hard to modify in Crystal.

JobBoss is the closest thing to a robot office manager that there is.

Aug 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When you use JobBOSS to it's full potential, it's such a burden release as far as monotonous daily work. Once you get the hang of the way that the system works, you can typically figure out how to do anything with it.

Cons: For our company in particular, JobBOSS isn't created for what we do. We have to adjust a lot and give up some things to get it to work for us. I wish there were more options for companies like ours.

Training Provided

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We are learning to use the program and enjoyed the training. I think we will continue to improve our manufacturing process.

Cons: The interface could use some modernizing to look a little more like it's 2017. The buttons could have a little more pizzazz.

CRYSTAL REPORTS ARE NICE, BUT DIFFICULT TO MAKE OR CUSTOMIZE

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Crystal reporting in JobBOSS is a huge time and money saver. They are very helpful to determine delivery schedules, and review On-Time delivery at the end of each month. We use dozens of reports that we have customized which help plan, schedule, and review.

Cons: The data on existing reports when exported to excel are difficult to manipulate. Therefore, modifying the reports has helped us, but you need to have someone with decent knowledge of Crystal to help with it.

Glitches. Bugs. Bad support. Bad flow.

Jul 17, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: They promised seem less integration with ups, solid works, and quick books and none of that is true.

Pros: They over sell their conferences and label them as training but it is really a sales pitch for more money.

Cons: The modules are stitched together as though it was developed one piece at a time. Bad support. They give very little help but offer lots of work around with obvious issues. Each update claims to fix old bugs but only half fixes and then creates more.

JobBoss

Jul 14, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: It's easy to use and has a lot of functions. Exporting to excel or access is quick and easy too. The layout is very straightforward.

Cons: Everything must be entered manually, setting up the templates is time consuming, and reports are not versatile.

Many bugs and incorrectly functioning things that JobBoss has little interest in correcting.

Jun 28, 2017
2/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: I don't know about the last couple of versions of the software but I would NEVER recommend the new 12.07 to anyone other than my competitors :-) This is not sour grapes on my behalf just the sad state of affairs. This review by the way was written after they were advised of the issues and I received the " not my problem" response.

Pros: We have had it for almost 20 years and so we are comfortable with how it generally works. We have used the accounting as well as data gathering modules for a very long time.

Cons: Filled with bugs and the feedback is to use "workarounds" to deal with the issues instead of the bugs being corrected. I'm not sure they even have the ability / staff to address issues. The age old take it as it is attitude is alive and well.

High Quality Job Tracking software, in use for approximately 20 years.

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The database structure in the back end makes custom reporting and 3rd party process integration a breeze. Top notch support, and works great out of the box with no customization needed.

Cons: Some of the back-end is a little disorganized after decades of building on top of itself. Supports Windows 10 workstations but still have a few non-critical errors.

Basic shop management software lacking refinement and flash, but a great overall value.

Jun 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Functions well and achieves the fundamental management objectives of any small job shop or production facility

Cons: The software has glitches and hickups. It could be much more user friendly, and the asthetics are circa 1980

JobBoss Works!

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It has served us for many years in a machine shop. It takes a little while to learn the software and it's full functions, but it has been very good in our environment. We are soon adding data collection!

Pros: All you need in one database. The quoting to job setup to timekeeping to invoicing the job is easy to follow.

Cons: Creating your own reports.

JobBoss is a life saver

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Would gladly recommend to any Job shop or production shop.

Pros: East of use and Customer Support are the best in the industry. Almost a necessity nowadays if you own a manufacturing shop!

Cons: Customization. Sadly there's not that much, although! You can customize all your reports and that makes a huge difference.

Job boss Review

Apr 06, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: We have used this for several years and have considered upgrading to a new system. We may just upgrade our current system.

Job Boss Review

Apr 06, 2017
5/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: It is somewhat easy to use, but we may have out grown its capabilities. Can be tough to navigate at times.

Concise Data in One Spot

Feb 28, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: Add the ability of multiple people working on a quote simultaneously, i.e. one person working labor & one person working material. Also, add the ability to see who is working inside a quote.

Pros: The ability to have production data and metrics in one system. Seeing this real time data is critical to making decisions for the company.

Cons: Difficult for users to create custom reports. Needs to have better method to store data, for example, all quote data files from the customer

Overall good but not great

Feb 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have used most areas of the software minus the accounting section. Overall it is good software once it has been set up. Launching jobs for quote templates work well for us, but the software has moved away from this style of launching jobs.

Pros: Once it is set up it is fairly easy to use. Mobile data collection.

Cons: I find the scheduling module is the weakest area that I use regularly. Our accounting department does not like the accounting module.

Jobboss is the Best!

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been utilizing Jobboss for many years. The staff are all knowledgeable and always friendly!

Pros: User Friendly, issues are addressed quickly. Updates are awesome!

Cons: Nothing

Could not be more satisfied!

Feb 27, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been using the software for about three years now. The implementation has gone well. Excellent support from everyone I have interacted with. The day to day use of the system has been exceptionally easy. Excellent program. It has proven worth the investment.

Pros: Ease of use.

Drill down

Feb 24, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: My company has been a JobBOSS user since 2002.

Cons: Cannot drill down to PO'S, pack lists, quotes from a job entry. Currently, the quote, pack list or quotes modules must be open separately to search for information that should be accessed directly from a job. I consider this a major shortcoming with JobBOSS.

Production Manager

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: we have been using JobBoss for 10-12 years with great success

Pros: it is fairly intuitive to use and works well within a manufacturing company

Cons: Upgrades are almost always require repeated help installing. They rarely are straight forward and several calls are needed to customer support to complete installations. There also seems to be several levels of customer support with few people actually in possession of all the need information to complete.

CMF JobBoss Review

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: We love using JobBoss as our MRP software that pretty much maintains and produce all production going through our facility. The tools are excellent and easy to use. We know there is plenty more that we could still take advantage of using JobBoss, so many options to explore to improve efficiency and overall processes of our business. All in all, a great software and would recommend to any manufacturing company.

Pros: Ease of use, detailed modules.

Cons: So much to learn, not necessarily a bad thing, but would have definitely done the initial start up differently to ensure we didn't miss any valuable information to set up our processes a certain way.

You Can't Monitor What You Can't Measure

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We have had JobBOSS for over 12 years. It was a definite upgrade from our previous custom system. We are a small electronics contract manufacturer, so we have to keep tabs on thousands of line items of inventory and multiple jobs for over 100 clients. There used to be a time where we did this using index cards, but we have come a long way. We didn't get all components of the system, but we have gradually added pieces, like most recently, we added Data Collection which we are still getting used to. Our goal is to have the ability to better understand the time spent on each job. We had a consultant come out for one day to train us one-on-one and it was just what we needed to understand how the system works. Videos can only make one so comfortable.

Pros: Easy to use Easy to navigate Flexibility

Cons: Cannot open multiple windows to compare data A lot of different pieces to add, can get expensive Must pay for service package, even if you don't want it.

Like a fine wine, better with age!

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Exact customer support is outstanding. They are very helpful to support their product. We have found out that custom reporting has become second nature for the traceability and functions we need to support the aerospace industry. Full implementation has taken longer than we expected, but it appears that is the norm with all software packages.

Pros: JobBoss support listens to your complaints. Some become enhancements, and they are addressed in future releases.Most modules are user friendly. JobBoss works well with Unipoint.

Cons: Revision changes to part numbers, JobBoss does not support revision changes very well at all. Tracking material lots is a challenge as well. Revision history control in purchases order is not supported well. Would like sales orders to support one line item with multiple releases.

JobBoss - Simple enough but still lots of horsepower for a smaller job shop

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I came on board with my employer in October 2014. They had been using JobBoss for over 10 years. With my ERP background, I quickly discovered that my employer wasn't taking advantage of many of the available utilities, including the Scheduling module. Within 3 months I had all 30 of our machining centers, plus all of the secondary resources and operations, set up and testing completed. Routings were stripped back and rebuilt with proper resource requirement setups to ensure proper scheduling of work and proper timing and load representation. Shift and holiday calendars were constructed properly. We turned on Scheduling in February 2015. With the first pass of the global scheduler (running infinite loading and allowing schedules in the past) we came out with a past-due backlog of some 4000 hours. After updating job progress on about 150 jobs, realigning a few things and making some setup tweaks, we realized that we were still over 2000 hours past due. However, we now had the theoretical start and end dates to work with, we could time materials properly, and could graph our loads to see what we were doing to ourselves with our booking practices. Since then, we have improved our utility of the system across the board. Raw material and finished goods inventories are accurate, so we can now use the Material Planning functionality. Raw material issues due to planning are non-existent. PO's for outside processing are now accurately priced, timed, and generated straight from the job routing. Use of Picks, Transfers, and Extra Quantities have given our inventory transactions full transparency. I look forward to Unite 2017 when I can see hands-on what other companies are doing to tap this system's potential!

Pros: Simple navigation, use of Favourites shortcuts, level of complexity is perfect for smaller organizations.

Cons: Would like to be able to access more information directly from the Job (ie from an outside process, be able to access the Purchase Order that is linked to it).

Job Boss Review

Feb 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have used your product for the accounting part for 18 years now. I like the way the program works. There are a few things that I would change to make it make it more user-friendly but on the whole, it is a great product.

Good for the price

Feb 24, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Job Boss is a comprehensive package for resource management, from receiving raw materials to scheduling jobs and shipping orders. Integration with 3rd party quality management systems is good. Custom report writing for Job Boss is a must, but thankfully Exact employs a very knowledgeable consultation team to help. The software contains some bugs and is missing some features, but support is always on top completing support requests and explaining how to use modules. We've only implemented 75% of Job Boss (Sales, Purchasing, Accounting, and Shipping), but we are excited to start running Job's in the middle of 2017 and fully realize this software's full potential.

Pros: Comprehensive ERP system includes modules and features for all aspects of Production, Sales and Purchasing. Helpful support staff is always willing to spend the time necessary to answer questions. Good integration with Unipoint Quality Management Software. Flexible reports easily modified by Crystal Reports. Frequent Updates, we are excited to see what Exact brings in the years to come.

Cons: No support for maintaining multiple revisions for parts with the same material names. Job Boss cannot track Materials Lots to Packlists for Sales Orders with multiple Lots and multiple Packlists. Data Entry is inconsistent among various modules, search screens and report filters. Purchasing Module is clunky. Revision tracking sometimes prevents the user from saving work.

Does just about everything you need it to do

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We've been using JobBOSS for about 20 years. It's improved a great deal over the years and added a lot of functionality. It handles pretty much every task needed to run our small job shop. Every aspect of our business relies on JobBOSS, from quoting a customer's part all the way to invoicing the customer after we've shipped their part.

Pros: Lot of options Add modules you need and don't pay for modules you don't need Tech support is ALWAYS available and VERY helpful

Very happy for many years

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We got on board with Jobboss in the end of 1999 and have never looked back. We are a job shop and don't really take advantage of all the things jobboss can do but it really does work for us. We have the basic set-up and use it for simple quoting, time tracking, PO's (outgoing) and material tracking, job cost details. We have customized a few things in the house so this all works for us. Some of the old school things we can do are print a customer and vendor phone list and we put into a 3 punch folder. This is very handy when non-logged in departments just need a quick phone number. Job boss has a great learning tool that I have taken the time to watch videos and after years of working with job boss, I still learn something new. I really like their export tools as for the fact we live in a digital world.

Pros: Easy to use and understand. It can be a detail as you like. Sometimes you just need something quick.

Cons: There is a yearly cost to be on maintenance for every seat and if it is linked to accounting software like quickbooks

Precorp

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been using Jobboss since it was on DOS. I am working with my second company that uses Jobboss. I am very excited to see the changes that have been made since I last attended a user's conference. At my present job, we do not utilize Jobboss the way it should be. I am anxious to get this in place.

Pros: User friendly. Ties everything together from jobs to accounting.

Satisfied Customer

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Product works great. Customer service is extremely helpful. Workshops and classes are great resources.

Pros: Easy to customize routing documents.

Cons: Lacks customization options for shipping documents and design of forms/output. The yearly fee is high. Updates are costly. Quality software should be included in the price.

Great system, once you learn to use it

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Super powerful software; the only issue is that when you start, you know so little, you tend to make mistakes I wish I could start over right now after using it for 5 years!

Pros: Customizable

Cons: Somewhat hard to make it do what I want, instead of what it wants

Love it!

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: JobBOSS is easy to use and has so many functions. It's a great all-around software.

JobBOSS and use in manufacturing

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Our company has had jobBOSS for many years and have found it to be effective in most of the aspects of our daily production. I recommend JobBOSS in conjunction with uniPoint for any business that needs a fairly easy to used MRP and controlled document system

Pros: Easy to learn on my own

Cons: Doesnt have an inventory system that works with our needs at this time

All my info in one place

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: I like that I'm able to keep all my information in one place. log in and see where my jobs are, if they are on track, etc. Not always having to run to the floor and talk to 4 or 5 different people to find out where a job is located, etc before I figure out what's going on. Saves me time and effort.

User

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I used JB every day all day - Great program. We use it and QuickBooks so we have the sync functions. JB customer support is always great and timely.

Pros: Easy to track items Sync to Quickbooks is great

Cons: Cannot open multiple screens.

Bringing it all together

Feb 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: JobBOSS has made my daily work routine much easier. Everything can be managed by one software. Purchasing, scheduling, employee time tracking, costing all in one place. The customer support is great. Anytime we've had a question or problem they are quick to respond and help us resolve the issue. JobBOSS has been the perfect fit for our organization and we are continuing to expand upon the base package we started with.

Jobboss

Feb 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have been using JBW for 19 years now. All & all it is pretty good.

Pros: Excellent for routing & tracking jobs. It works well for quoting. Quotes can easily be pulled into jobs when ordered. Training is good Data collection works well

Cons: Poor in scheduling. Custom reports are expensive & take a while to get done.

Recommendations to other buyers: I do not have anything to compare it to, but except for scheduling I am pleased with JBW

JobBOSS Works!

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: JobBOSS is an integrated database that connects all our departments and data in one place and keeps our company and employees accountable to a system that provides us with solid and accurate information for daily operation and planning for the future. Although intuitive, JobBOSS is not out-of-the-box, first-day user-ready--so plan ahead and take advantage of the excellent training resources available. JobBOSS Customer Support is top notch. We were already working¿but now with a little implementation, JobBOSS is working for us. JobBOSS works¿and helps us work smarter!

Pros: I like the way all of the JobBOSS modules are interconnected, sharing data, and referencing all of the modules together. JobBOSS is a well-designed database that allows our company to manage all of our operations in one resource. From scheduling to inventory, to payroll, to bookkeeping, JobBOSS works for us. The Customer Portal is a huge asset, providing video training, online support, support documents, and an experienced and professional staff of Customer Support representatives that have always responded to any software support request within 24 hours--and normally within just a few hours.

Cons: This product has so many elements, that it requires a strong software support person on location. JobBOSS requires much thought and preparation prior to implementation, but a company who does their research and commits to a dedicated effort before launching JobBOSS will quickly reap the rewards for the front-end effort.

Recommendations to other buyers: Take advantage of the Learning Pass for at least the first year. Send top level management and key support personnel to regional workshops. Hire a trained JobBOSS employee to work with managers and employees to implement the transition process. Start with a good material library and material control and then add other modules.

Jobboss review

Feb 20, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Jobboss is easy to use. It needs a lot more features and flexibility. I do not think it has kept up the times. It has done a few updates here and there, but it has not done a major overhaul or improvement in years. We have looked at other software and it can do so much more than Jobboss. All Jobboss had done is add on utilities that you need to buy and they are not part of the program. Most of the utilities should be part of the core of Jobboss. The main part of Jobboss just doesn't change or improve any. I don't want to buy a ton of utilities to make Jobboss work like it should.

Pros: Easy to use.

Cons: No major improvements for a long time, only add on utilities or fixes. Seems outdated compared with other software. Not flexible to our needs.

Recommendations to other buyers: If you are running a small, simple business it might be good for a starter software. For growing business, this probably is not the software for you. It doesn't seem to grow with the times.

Not Very Intuitive, Poor Customer Support

Feb 17, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: We have had JobBoss for a number of years and have just put up with it. It is obvious that over the years they have just kept adding features and the system is clunky and not intuitive. I got excited when they announced a new cloud version a few years back. This had appealed to me as it appeared to be a new version, and our server needed replacement so this was the right solution at the right time. I'm based in Canada and was told it would be coming to Canada soon, but I would need to convert my Accounting to Quickbooks Online as QBO is the accounting engine for the cloud platform. That was several years ago. I've called a handful of times with no resolution, everytime it's either "We're working on it", or they encourage me to get a US address to have the Cloud but I wouldn't have Canadian Payroll, or they start giving me complicated answers about the server version being hosted by someone else.. I've also emailed a few times with no response. They've never been able to give me a clear roadmap of what to do which has been super frustrating. We have now picked new cloud-based software provider.

Pros: Nothing.

Cons: Not User-Friendly or intuitive. (Just ask them to demo their CRM to see what I mean). Poor Customer Service.

Recommendations to other buyers: There are much better products out there. Easier to use with better customer support.

Karola's Review

Feb 17, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: What more can a person say, but once I learned how to use it ... it's great.

Pros: Everything

Cons: Ease of learning

Recommendations to other buyers: Try it, you'll like it.

Strong Job Shop Solution

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Simplex is not your traditional job shop for which JobBOSS was created. That said, we've been able to use its core functionality to streamline our business processes and data analytics. JobBOSS has helped us improve our profitability and better manage our customer and supplier relationships. JobBOSS interfaces well with some add-on software to track non-conformances and customer touches (CRM).

Pros: The ability to quickly set up similar quotes and jobs using past quotes and jobs. The job costing functionality/reporting has been key to improving profitability.

Cons: The scheduling functionality is too complicated (too much overhead) for a job shop with no machines to use.

Recommendations to other buyers: I would suggest visiting other JobBOSS customers to see the product in use before purchase and implementation.

JobBOSS Review

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The company I worked for has had JobBOSS since 1989. I have been using JobBOSS for 3 years now. Overall it is straightforward and fairly easy to use. I'm looking forward to the 12.0 release which will hopefully improve the software even more.

Pros: Overall Ease of use. Great tools available for custom reporting and database monitoring.

Cons: Scheduling module is tedious. Quote, quantity specific tool can cause headaches with complex quotes.

Recommendations to other buyers: When setting up the software for the first time, be diligent in making sure that it is an accurate reflection of how the shop runs and the software are set up properly. Improper setup of work centers/costing/material control will make it difficult for the more advanced tools to work well for you down the road. Make sure to current on software updates, and make sure your employees are well trained in the proper use of the software!

Job Boss from and Accountant

Feb 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: While strong in shop floor control, JobBoss is a bit cumbersome for accountants.

Pros: Works across the entire system.

Cons: The individuals who lead the training I attended did not have practical knowledge on how to use the software.

JobBoss Review

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: The product is easy to use, and the training videos are helpful.

Pros: Easy to use and has a lot of reports.

Cons: The reports are not easy to easily managed for customized information.

Software that takes user feedback into consideration? Who knew?!

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've used JobBoss for almost 11 years at a small machine shop that specializes in aerospace work. I've seen the software grow and change with updated revisions, each one more useful than the next. That's not to say the program has not been useful in the past - as the industry grows and changes, it's obvious that the company takes user feedback into consideration when improving the software. The software is easy to use, and technical instructions (such as those for installation) and clear and thorough. Tech support is always knowledgeable and helpful.

Pros: It's perfectly geared to manufacturers. There are many ways to customize features and use what works for you - and don't use what doesn't work for you.

Cons: I'm not a terribly huge fan on Crystal (one of the options for reports).

Recommendations to other buyers: Attend a JobBoss Conference and immerse yourself in the software. Think about how you would use modules as you watch live demonstrations and talk to other users.

Job boss helping to control the shop.

Feb 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Fine tuning the product and adding in more in-depth information has allowed us to bring our company to a new level seeing issues before they happen.

Pros: Tractability on just about everything. Efficiencies, Material Planning

Cons: Vacations can not be entered in Job Boss ahead of time otherwise, overtime is paid out. Not being able to do this make scheduling less accrete. Quoting is not accrete in the system. Unipoint does not give PPM. Knowledge sync and Unipoint are a separate program. For my shift, I have 2 paid breaks. How do I pay my employees for this but have the time taken out of the job they are clocked into?

JOBBoss programming

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: I have worked on many different MRP/ERP systems over the years and was previously used to automated material planning. In moving to a small company that had been using jobboss for a couple years I was original skeptical -- but have come to like it for the capabilities it has relative to the low cost of acquisition.

Pros: Ease of making changes and acquiring data through either crystal reports or jobboss reports

Cons: I don't like that the router template information doesn't update live when descriptions, costs or other info is updated in other portions of the programs.

Recommendations to other buyers: You do need to be a "self-starter" in some respects to work with this system. I didn't get any training when I took over this position and had to figure things out on my own and read the help documents quite a bit. Some things are pretty self-explanatory but you have to sometimes research how things tie together when the results aren't what you expect.

Long process to implement but worth it

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: We purchased the JobBoss system about 11 months ago and are about to take it live. we to the 2 day Job Control Workshop and it was very informative. The process has been slow because of how busy we have been and getting it us ready for implementation has been pushed to the back burner a few times. The people at Exact have been good to work with and answer my questions in a timely manner.

Pros: All in one shop control. Many sources to learn from. Online classes with learning pass have been very helpful. 2-day job control was excellent.

Cons: building the database from our dissembled old system was time-consuming but that was our old ways fault. the system is set up for a small product (only a few components per part) and our system is a large complicated system we have to learn how to do multi stage component jobs and the learning center recorded lessons all do just small widget examples. would be nice to have a class on large multi component job building. Need a class on Solidwork BOL uploads.

Consultant for JobBOSS

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Aerospace for 5 years and Consultant 9 years I had plenty experience for JobBOSS. Crystal Reports, JBUD Reports, SQL Server Reporting Services, and using JobBOSS. I highly recommend JobBOSS for a jobshop.

Pros: Fully functional

Cons: Elimination JBUD Reports

Recommendations to other buyers: Small price for quality software

Best investment I've made in 25 year of Manufacturing.

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I own a small machine shop in Southern California and was using another product for a couple of years back in the early 1990's. I switched to Jobboss in the late 1990's and have never looked back. It is the complete package from quoting to job entry, purchasing, receivables and payables and job tracking. Most of my jobs are repeat orders and it's so easy to copy the information from the past time I ran the job to the new order. It populates the part number, description, revision, price, drawing number, operations and outside services and also the purchase history and material needs for the order. All you need to do is check the revision, price, quantity and enter the delivery date and it was done. Its a time saver when you can see what size, price and quantity of material as well as the vendor and create a purchase order for that from the Job Entry screen.

Pros: Ease of use and savings in time with regards to purchasing and costing jobs.

Cons: No complaints

Recommendations to other buyers: Absolutely give it a try and see how it functions

Job Boss Review

Feb 16, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Comments: Job Boss is user-friendly. The canned reports have too much info on them but it is easy to transfer to excel to get more concise info.

Pros: The ease of use.

Cons: Needs a better accounting package and I think the training should be more affordable. Also, need more local consultants.

JobBoss for a Sheet-metal Fabrication Shop

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have used this product for over 2 years. It took a little bit to get the hang of it but it is one of the strongest tools we have in our shop now! There is no way we would go back to our old way of doing things!!

Pros: The one thing we like a lot is the quick overview that jobboss allows

Cons: we attach drawings and pictures to all of our part numbers. There is not a straightforward way to just say "ok I have attached a drawing right here now allow it to be shown on all operations" you have to manually enter the drawings on each operation which is ok but can take some time. If this was cleaned up then it would get my 5 starts for ease of use

Recommendations to other buyers: This is truly the most straightforward software out there (we had tried a few before we settled on this)

Solid Product with good flexability

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Our company has now used JobBOSS for around 4 years. We have found that the user interface is quite intuitive and straightforward to use. This is a plus when training new people on the system. Functionally, it has met most of the needs that we purchased it for. We loved the idea behind the scheduling module, but have found it to not be a good fit with our shop. We are primarily a custom high mix, low volume shop. This leads to many jobs that have potential to run in more than one pathway on the floor and most jobs are first run where we do not have a history of expected production run times to fall back on. We also have split our shop floor into three self directed production cells that have a fair amount of cross work. The self direction means many production decisions are made at the cell level and not at a command level. Because of these factors, we found that matching our shop floor to the scheduling module was exceptionally difficult unless we were willing to dedicate a full time person to keeping it accurate. In the end, we believe that the scheduling module would work better in a higher volume production environment with more of a top down command structure than how we operate. The reports that come with JobBOSS are reasonable, however, we have found that digging deeper into the data (at least the directions we looked) required special reporting. It is handy to have someone on staff who is comfortable working with SQL tables, data mining and creating custom reports. Exact does offer custom report creating. Just remember, it come at additional cost.

Pros: As someone who does look behind the scenes and works to dig data out of the system, I am impressed with the amount of information that JobBOSS does capture. Additionally, it is quite well organized in its structure. On the front end, the user interface is intuitive and lends itself to easy training.

Cons: Reporting. The stock reports are reasonable for a company that does not need to dig into its data very deeply. But the analysis at deeper levels would either require purchasing many custom reports or have someone on staff that can dig into the data and create custom reports. The scheduling module works best in an environment with minimal chance of perturbation. Systems that have a high degree of variation become hard to model accurately.

JobBoss

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: We have been using JobBoss for over 25 years. Many improvements have been made over those years and we find the software easy to use and very functional.

Shop Software

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This product has helped us reduce our over head costs by 2 people.

Office manager

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I have had good and bad from JobBoss. However, the good has out weighted the bad. Basically, it comes down to who you get on the support line. Sometimes inexperienced support has messed me up big time. But overall your support team has been very knowledgeable and patient. Your product is cutting edge and keeps pace with technology. Your Payroll product is the easiest to learn and navigate that I have used. I love Jobboss payroll.

Pros: Cutting edge technology and support are responsive.

Cons: Upgrades have been difficult, bugs are often the norm. Annual support is costly.

Recommendations to other buyers: I would recommend JobBoss to anyone looking for the software to run their Job shop, with the caution that the annual support is costly.

Jobossin a Job Shop

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I implemented hobbies inour shop and oversee all daily functions of it.

Pros: Before we were entering data 3 times. Now we only enter it once. It also does automatic checks and balances for you. So we are able to move much more through our shop without overloading our admin staff

Cons: Job boss can be very unforgiving at times which in the beginning is a pain. However, as you learn to understand the product, you realize those "pains" are actually beneficial to prevent disaster mistakes. And there's always support who can always help you out of a bind.

One of the best

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have used JobBoss for the last 6 years and it's great for a shop like ours with custom products. It handles everything from the initial customer quote to turning it into a sales order, defining specific jobs and component jobs all the way through shipping and invoicing. The various processes you might need are logically organized into modules which make performing specific tasks easy. The downside is the occasional lack of communication between the modules requiring you to complete some information multiple times. The only reason I did not give 5 stars across the board is the inability to look at the big picture (all open orders), drill down to the semi-big picture (a specific sales order), and so on down to the minutest detail. If you are looking at any of these areas by itself JobBoss is a great tool that does a terrific job at helping you manage a project; it could use a little tweaking to help you really manage multiple projects with ease.

Pros: The level of detail available about any project, material requirements for the project, routing steps, and tracking of progress. A complete system available to manage every aspect of the shop from scheduling of employees and jobs, payroll, materials, and more. XML support to allow you to use external programs to exchange data with JobBoss.

Cons: Inability to really drill down from a broad overview of projects in the shop down to specific details of a single job. Customer support for using XML extremely limited. Poor documentation on using it. Does not allow you to require completion of a routing step before beginning the next. Ability to track progress is 100% dependent upon employees logging into a job and recording their progress without any enforcement policy within the program.

Recommendations to other buyers: "Junk In, Junk Out". Careful planning before adding data to JobBoss is critical. Some information cannot be edited once it is in the system so your only option is to delete and start again. If your employees are not properly entering their work on a project into JobBoss you won't have a reliable means of tracking progress or estimating completion.

Good product

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Jobboss has been an asset for us even though there are a number of small improvements that would make the system customized specific for our operation. it's fairly easy to use and helps our productivity on a daily basis.

Pros: Very stable program

Cons: Not able to customize as would like.

Does the job

Feb 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Software does the job. beware of updates! Have used the software for years. Taught me how to maximize it. Have also had to teach others what I figured out.

Pros: Works well as a jobbing software and inventory control.

Cons: Updates can be unstable.

User friendly software

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have been on JobBOSS for over 10 years now and am happy with our decision to go with them. After spending a considerable amount of time comparing other software options, I felt JobBOSS offered the most user-friendly interface while at the same time giving me the functionality and reports I need most.

Pros: user friendly interface.

Cons: some functions are not explained well on how they work like costing, but once you know it makes sense.

EXCELLENT PRODUCT THAT WILL EFFICIENTLY RUN YOUR SHOP.

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: a great ERP system with very few flaws. this combined with crystal reports is a great combo.

ShopBoss Review - G&G

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Comments: We have had JobBoss since 2009. It was a huge improvement from the system we were using back then. Over the last 8 years, JobBoss has been very receptive of ideas for software improvement. The majority of these changes have been incremental. I would have expected to see more drastic improvements in those 8 years, but with version 12.0 coming out soon, we will see if the technology and software has taken a leap forward. It would be nice to see JobBoss focus more on their app for iOS and Android and increase the functionality of it.

Pros: It is well suited for a job shop and ShopBoss is huge in scheduling our shop.

Cons: Little issues that don't make certain modules that functional. Some tasks can be quite tedious to get through.

JobBOSS is fantastic!

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: JobBOSS software is extremely easy to navigate and learn for all employees. Their customer service may be contacted via phone or their customer portal, and the response time and quality of help are second to none.

Job Boss Cost and Functionality

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: I have used several different software packages with other companies and I find Job Boss to be easy to use, very intuitive, and flexible

Pros: Very user friendly

Recommendations to other buyers: If you are not running a homogeneous type of product , be very clear about your goals and objectives when you look at different packages and especially when you start your implementation and begin to set up the modules

Trailer Mfg., Small Company, 35 employees

Feb 15, 2017
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: It has been frustrating and VERY long hours getting everything set up to even use. The "demo" looks great, the sales personnel does a great job in "selling" but we have found it very difficult to learn and use. The consultant they send to your place is knowledgeable but we spent a lot of time just teaching him what our business was and how we operated. We were just has frustrated when he left, as we were before he came. I would not recommend this software to companies that don't fit in JobBoss' mold. The accounting, payroll and shop floor management have all been high learning curves!!!

Pros: I have found Tech Support, and general customer service employees quite helpful.

Cons: Not a software for EVERY shop manufacturing business. Expensive mistake if it doesn't fit your needs, as we're finding out after the purchase.

Recommendations to other buyers: Don't purchase without getting answers to how your business really works. We thought we had... being told "yes, it can do that" when in reality it doesn't, or, we haven't learned how to manipulate the software to work in our company.

Archaic & Tedious

Dec 30, 2016
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: Archaic and Tedious is exactly how I would describe Exact JobBoss. There are significant limitations in the software to consider up front. Part numbers are limited to 30 Characters. Drawing numbers are limited to 16 characters. General Description field is limited to 30 characters. Their answer to this is to provide an extended description dialog box. But you can not see the value of extended description in any sort of list view, therefore you can not see the complete description of your materials or parts anyplace until you generate quote document, or purchase order document, or a report. The general Description field will clip your description. It will let you enter more than 30 characters. But if you save and exit, then open the same quote it will have clipped the description to 30 characters. The UI is not user-friendly despite other reviews. I seriously doubt they have conducted usability and ergonomics studies with actual customers. It is very easy to get off track and be very disorganized with materials. Where it should have a good predefined material structure. The reporting side is very limited unless you are familiar with programming Crystal reports yourself. If you are building a product structure where multiple components use the same material, there is no way to add the same material to multiple components at once. You can copy material from one component to another, however, you cannot copy just a single material. For example, the component that I am copying from may have 5 materials in it. I have to copy all 5 materials into the target component then delete the materials I don't want in it. Same way with copying routings. A tech support rep argued this with me via email. To convince him I was correct and it was not possible I had to take a video of my screen attempting to copy one material and send that to him. Only then did he come off his position that it was possible. I can not see both the routings of a component and the materials of a component at the same time. They are two separate view windows you have to click back and forth in. Likewise, you cannot see the materials in multiple components at once. You have to click back and forth between the components you are interested in. If they rearranged their UI you could do some of these things, because there is plenty of room on your average size monitor screen. I have a 24" monitor and at a comfortable resolution, JobBoss is really only utilizing about 50% of my display space with actual pertinent information and controls. It's very easy to accidentally delete things and there are not many places where you can Undo, so if you accidentally delete something you are SOL. There is no way to add additional custom properties to a component. For example, I can not have Customer Part # and Our Part#. There are unforeseen nuances as well with formatting as well. If you enter a value in Vendor Reference field or Detail Number, then it overwrites the space for Extended Description on our Purchase Orders with Vendor Reference or Detail Number instead. You can not delete a material that has been used in a job. Unfortunately, we have a terrible material database with poorly named materials. We would like to replace the badly named materials with new materials that make more sense. But there is no good way to do this. Once a material has been used, closed, or scheduled it can not be deleted. It can only be inactivated. But what I want to do is replace it completely. Now they will say that they have a replace functionality, but it is really a rename functionality. But you can only rename one material at a time. So it's not really a replace function. Lastly, if you have limited seats you can set a user sign out after a period of time. However, I have found that if you walk away and have not saved your quote or job and it auto signs you out, it DOES NOT always save it for you. So you may lose work that you have done since last save.

Pros: It has quoting, materials, costing, and scheduling, and job status capabilities.

Cons: Sadly the UI is severely lacking. And it seems not much thought is given to usability and efficiency.

Recommendations to other buyers: Make sure you look past the sales demos. Look at real system limitations, organization, UI friendliness, flexibility and customer support.