# KORONA POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is KORONA POS the right Inventory Control solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142520/KORONA/reviews --- KORONA POS 4.7 (80) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of KORONA POS Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews JG Jennifer G STORE MANAGERRetail, 2 - 10 employeesUsed the software for: 1-2 years. “I would give it a 3 out 5 only because it's a quick running system and doesn't have a ton of errors. But if I could have a magic genie come in and set me up on a new system that ran more efficiently I would do it in a heartbeat... “ January 1, 2026 JG Jennifer G STORE MANAGERRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Last year I spent countless hours on the phone with Korona with an insane amount of problems, while in the end they were able to fix the issues, the amount of time it took was unacceptable.“ January 1, 2026 JG Jennifer G STORE MANAGERRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Their customer service agents are knowledgeable and able to fix problems as they arise.“ January 1, 2026 JG Jennifer G STORE MANAGERRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Searching products isn't easy either. If I'm looking up barefoot, I can't sort it by size.“ January 1, 2026 JG Jennifer G STORE MANAGERRetail, 2 - 10 employeesUsed the software for: 1-2 years. “This makes it easy to see all adjustments, but it's more time and more work.“ January 1, 2026 CH Chris H CEORetail, 11 - 50 employeesUsed the software for: More than 2 years. “Known/documented bugs that persist for years“ August 10, 2024 JS Jacob S CEOFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Robust reporting on all operational details is complemented by a customizable dashboard.“ August 28, 2024 CH Chris H CEORetail, 11 - 50 employeesUsed the software for: More than 2 years. “Unbelievable how each SW rev takes away functionality!“ August 10, 2024 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Inés P. Service Manager Telecommunications Used the software for: Less than 6 months ### "I really am very happy" April 1, 2018 5.0 Pros I really am very happy to have worked with KORONA since I did not really expect them to have such high performance quality and provide services that make us feel satisfied that we have chosen them. I really do not have any complaints, just praise and for this reason I highly recommend it. Cons I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time. Review Source Response from COMBASE June 11, 2018 Thank you for your great review! MN Marina N. Accounting Food Production Used the software for: 1-2 years ### "Software Suggetion" August 28, 2024 4.0 Korona is Sales oriented software, if there could be more accounting options, especially for bakery business finished items costs tracking Pros POS screen and dashboard inform. summary Cons Inventory costs options to have selection by avrgs/min/max Alternatives considered [SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing KORONA POS Simplicity and price Switched from [Phenix](https://www.capterra.com/p/198503/Phenix/) More easy and nice POS screen to use 4 bakery Review Source SE Steven E. Travel Agent Leisure, Travel & Tourism Used the software for: I used a free trial ### "KORONA Review " July 31, 2019 3.0 Pros Software was good and features designed Cons Cost to much should have cheaper price for people Review Source Response from COMBASE August 12, 2019 Hi Steven, thanks for the feedback. Glad to hear that you liked our product, but sorry to hear that it wasn't in your price range. We strive to provide reasonable prices for each of our POS software solutions. KORONA's software-as-a-service always comes as a flat monthly rate with no extra fees or expenses. Often, "cheaper" solutions end up being more expensive once all fees are added on. Please don't hesitate to reach out again if you're interested in setting up a demo with your free trial so you can see each of the features that KORONA comes with. Our support and customer service team members are pretty great :) KL Kristen L. Owner Wine and Spirits Used the software for: 6-12 months ### "Best business decision!" April 14, 2022 5.0 I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless! The support staff is great and always ready to help. Had I known it would be this easy, I would have made the switch sooner! Pros Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website. All the POS features are customizable based on your business and the reporting is pretty endless. Cons My only "want" at this point is more features available from the mobile version of the back office. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing KORONA POS I ran a custom software development company for 12 years prior and the second I set up a demo account, I knew the interface would meet my high expectations. My account executive got right to the point and answered all my questions. There was no "selling" me, which I loved. The software did that already, working with a team like Korona is exactly what I was looking for! Switched from [mPower Beverage](https://www.capterra.com/p/121474/mPower-Beverage/) Running reports and accessing the data I need to make business decisions was a nightmare. The software was not web-based and does not run on a Mac computer. Working in that system was so time consuming. Review Source Response from COMBASE April 27, 2022 Thanks, Kristen! We're always working on improving the product and service, and the mobile side of the back office will have new features soon. We'll keep ya posted! OG Oniqueh G. Wine Club Manager Wine and Spirits Used the software for: Less than 6 months ### "Great POS and Support Team" July 22, 2019 5.0 We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store. Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help. Pros The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great! Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall! Cons We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Vin eRetail](https://www.capterra.com/p/152554/Vin-eRetail-WMS/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing KORONA POS The pricing and features available from Korona was better than the others we had previewed. Plus the ability to adjust the quantity of POSs we have active seasonally to fit our business needs. Review Source Response from COMBASE July 24, 2019 Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime! AF Aaron F. Small Business Owner Retail Used the software for: Less than 6 months ### "Left Square and went to Korona, now my business can grow as big as I can dream!" April 15, 2022 5.0 Love it! Still learning all the great things it has for me to make my job easier. Pros Not connected to a processor company. So I won't need to integrate into another POS system ever again. While taking advantage of any new processing company that can offer a better rate. I get a real person to talk to in less than a minute every time I call with a question. No Contract, month to month. Can't lose to try. Cons It does so much that there is a little learning curve if this is your first professional business software. No issues learning though. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Inventory management. Professional growth. Analytics. Review Source Response from COMBASE April 27, 2022 Thanks, Aaron! Please continue to reach out to our support team any time you have questions. GB Gregory B. Co-Founder Retail Used the software for: 1-2 years ### "Really excellent POS system" April 12, 2022 5.0 Extremely positive. The software interfaces correctly and well with all of the equipment we need it to, the reporting is extensive, the inventory management works well, and the customer service is the best of any of our vendors. Pros How fully featured it is. There's nothing I've needed to do that Korona couldn't handle one way or another, which cannot be said for literally any other POS I've used in my career. Cons The user interface leaves a good bit to be desired. It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing KORONA POS Natively supports everything we needed it to. Review Source Response from COMBASE April 27, 2022 Thanks, Greg! Let us know about any specific features that seem a bit clunky. We're always trying to make the product as seamless as we can. SP Stephen P. Owner Wine and Spirits Used the software for: 1-2 years ### "Korona POS for Liquor Store" April 18, 2022 5.0 Overall a great product for retail POS system. Integrates with my credit card machine so cuts down on the potential for human error. End of Day reporting is excellent. Employee time clock is great as well. Pros Value for the money is excellent and the customer service is the best I have experienced. Cons No ID scanning and no "Legal Birthdate" that shows on the POS screen. Alternatives considered [LiquorPOS](https://www.capterra.com/p/130287/LiquorPOS/)[Clover](https://www.capterra.com/p/226864/Clover/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing KORONA POS Cost and cloud based so I could use my own hardware Review Source Response from COMBASE April 27, 2022 Thank you, Stephen! Hopefully, we'll have those extra widgets for your dashboard sometime soon. DP Darlene P. Owner Retail Used the software for: Less than 6 months ### "Able to customize software to our business" March 21, 2023 5.0 Customer service is fantastic. If we have any problems with customization, they are on it and we are able to utilize it immediately. Pros This software makes inventory management, pricing, reporting and customer payments so much easier than competitors. We have a small business (2-4 employees) and we feel like we have the latest and greatest software available! Cons We have not utilized all the features yet, so not able to see anything yet. Switched from [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) SpotOn was a lousy product, reporting was bad and many features we needed were not available. Customer service was awful. Review Source RD Richard D. Owner Retail Used the software for: 6-12 months ### "The best support" March 18, 2023 5.0 Pros Integration was relatively easy. Tech support is outstanding. It is so feature-rich and customizable. Cons It is so feature-rich, that it can be hard to figure out how to implement some of the features. Review Source JN Jenessa N. Inventory Manager Recreational Facilities and Services Used the software for: 6-12 months ### "One stop shop for all your POS needs" May 24, 2022 5.0 My experience has been great! I started learning the system in October and had the hang of it shortly! It is super user friendly and intuitive! There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler Pros I love how easy it is to trouble shoot problems. Dealing with inventory the last thing I wanna deal with is incorrect stocks or reporting. The Customer Support team always answers even my hardest questions, and when the issue is to big or complicated for me to handle they will take care if it for me. That peace of mind is so important and beneficial! Cons The POS System is great! Occasionally I run into issue on the back end where a bar-code I'm adding gets replaced by an older one from the same product. It isn't a huge issue and I'm sure its a bug they will fix but sometimes it slows the process down. Review Source TG Teresa G. President/Owner Retail Used the software for: Less than 6 months ### "Best decision I ever made" May 10, 2022 5.0 I feel the inventory is much better than my previous system. Pros I like the cloud part the best. I can do ordering when I am away from the store. I am a single owner/user of the system and I was in need of a new POS system due to my previous system was no longer going to be available and I searched out a lot of new POS and I found Korona to be very similar to my previous system. I just had to learn new verbage to understand what I wanted to do. My previous system it was hard to get ahold of anyone to help with any questions and the support staff at Korona has been outstanding! Any question they know what I need and it doesn't matter who I talk to. They all know what I need and explain it or fix my issue in no time. It was the best decision I ever made! Cons The hardest part for me is the reports. I know what I want to do but I have a hard time remembering where to get the reports because where I think they should be, they are in a different spot. there are a few things that are confusing but I just figure it out or call support. Reason for choosing KORONA POS I felt Korona was the best fit and was similar to what I was used to . I had a time issue so I needed and similar product Review Source TF Troy F. COO Retail Used the software for: Less than 6 months ### "Great Product and Value" April 12, 2022 5.0 We need to check out customers, track finances and employees, and need to do so with a back-office feature. Korona does all of this. Pros Ease of use and great customer support all at a reasonable price Cons At times inventory management can be a challenge but I haven't invested much time in this area Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing KORONA POS Cost and reviews Review Source Response from COMBASE May 5, 2022 Thanks for your review, Troy! We're happy it's worked out so well for your bookstore. AL Anna L. Owner Food Production Used the software for: Less than 6 months ### "100% recommended for bakeries " May 6, 2022 5.0 Best customer service of all times. I worked with many POS systems as an employee and know the frustration you sometimes experience. Now as a employer I value perfect customer service even more. Korona is very easy to set up and simple to use. For my store an absolute must-have. Pros I'm new to the baking business and was very surprised how super simple it was to set up the POS system. Great video explanation through Korona website and absolutely wonderful customer service in case of any questions! Cons Korona doesn't integrate with Moneris (yet) which makes it a little more inconvenient especially on a busy day. Review Source mK mubedi K. OPS manager Retail Used the software for: 2+ years ### "As a POS it offers great value for the money. i have used it for 4 years. " June 8, 2018 4.0 Day to day management and business intelligence Pros Support is outstanding. They keep adding features. It is easy to use. The back office has a lot of tools to help understand the business and customizing the UI is fairly simple. Cons Rental inventory management is immature. Forces me to deal with 2 platforms which is unfortunate. Some of the queries are a bit weak in my opinion. I sometimes want to do AND operations to find products and it will do OR instead. Not as useful as it could be. Review Source Response from COMBASE June 12, 2018 Thank you for your review. We will address your concerns and suggestions with the product team. CH Cassidy H. I.T. & Data Analytics Administrator Food Production Used the software for: Less than 6 months ### "KORONA POS has been nothing short of amazing!" October 26, 2022 5.0 My experience with KORONA has been great so far. The software is capable of working with our complicated industry, and the support team has been extremely helpful. Pros My favorite part of this software is that it is easy to use and it is capable of almost anything. Cons The only thing I dislike about this software is that the support team is located on the opposite side of the country, but that's not their fault! Reason for choosing KORONA POS Best functionality for the seafood industry, best cost Review Source RF Ray F. Owner Retail Used the software for: 6-12 months ### "Great system, easy to use" July 22, 2019 5.0 Excellent, the staff is friendly and knowledgeable Pros Easy to use, detailed software, laid out very nicely for great appearance Cons Needs a few minor adjustments and some info added Switched from [Harbortouch POS](https://www.capterra.com/p/118757/Harbortouch-POS/) Processing flexibility Review Source Response from COMBASE July 24, 2019 Hey thanks for the kind review, Ray! Glad to hear everything is still going well. Let us know specifics on any suggestions you have to make the system work better for you. LF Lynn F. Ecclesiastical Assistant Religious Institutions Used the software for: 2+ years ### "Korona survey" July 31, 2019 5.0 Pros Ease of use & cloud based system for recovery. Cons Sometimes hard to navigate the back office. Owners manual would be good Reason for choosing KORONA POS cloud based and ease of use Review Source Response from COMBASE August 5, 2019 Hi Lynn, thanks for taking the time to leave us a review! Please give our support team a call with any specific questions on back office features/navigation. You can also check out our online manual for additional assistance: https://manual.koronapos.com/. We're constantly updating and expanding our owner's manual, so please let us know if there are areas that need more explanation or clarification. AB Alison B. Cashier Food & Beverages Used the software for: 6-12 months ### "KORONA REVIEW" August 14, 2019 4.0 The experience has been good overall. KORONA has been a vast improvement from our previous POS Pros The touch screen capacity and the layout Cons Some of the features take more steps to use than I think is necessary. Review Source Response from COMBASE August 19, 2019 Thanks for taking the time to leave us a review! KORONA has a lot of features and reports and it can definitely take time to learn everything. Don't hesitate to call us with any questions - that's why we include free customer support in each subscription! DJ Dawn J. Owner Retail Used the software for: 1-2 years ### "Thank you" July 22, 2019 5.0 Pros Ease of use. Availability of support. Ease of customization. Cons I had to switch cars processors when switching to Korona but it ended up being a change for the better. Review Source Response from COMBASE July 29, 2019 Awesome, thanks! We've loved having you as a customer :) PV Pat V. owner Retail Used the software for: 6-12 months ### "Good software and easy to larn" June 9, 2018 4.0 Pros easy to learn and set up. The software lest you do reports at the end of the month or quarterly. They are easy to do just need a rep to walk you thru it. Cons some support reps need better customer services others are great....reports are easy to do and you can play around with the system,,,,you may need an accountant to help you read the reports Review Source Response from COMBASE May 30, 2019 Thank you for the feedback. We're always striving to provide the best possible support for each of our customers. Please let us know if you ever have any other issues going forward. CM Clark M. IT Director Supermarkets Used the software for: 6-12 months ### "Flexible, Scalable, and Integrated POS" October 8, 2015 4.5 Pros I love that this software is flexible enough to conform to any business workflow. Most of the popular cloud based point of sale solutions that I have tried are very rigid in their ability to adapt to your needs. It is cloud based so we have been able to integrate it with our Digital Signage solutions for automatic menu updates from Korona's inventory management tool. All features that I have requested or changes I have requested have been integrated into their regular release cycle. This is great because I get to help dictate the features and functions I need. This is something I have never experienced from a cloud POS vendor. Cons So far, so good! The parent company is based in Germany but they have a great support team based here in the USA as well. Review Source Response from COMBASE May 30, 2019 Wow! Couldn't have said it better ourselves, Clark. Thanks for the kind words. EW ERIC W. President Food & Beverages Used the software for: Less than 6 months ### "KORONA Review" July 22, 2019 4.0 Excellent Pros The touch screen is easy to use and makes the whole POS process much more efficient. Cons Set up and transfer of data was very difficult but worth it in the end. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Outdated and inefficient Review Source Response from COMBASE July 29, 2019 Great to hear! Thanks for the review, Eric. Glad that KORONA has made Galena a smoother operation. That's what we're here for. PC Peter C. Solutions Used the software for: ### "Best for Wineries" May 11, 2015 5.0 Korona is a one-stop-solution for wineries. It combines retail sales, table services and event ticketing in a single POS java application and synchronizes everything to a back-end database. This allows reliability at the POS and secure remote management of customer service, sales, inventory and accounting from any internet connection. You can add powerful CRM/loyalty services, wine clubs, shipping and ecommerce. Korona integrates all the functions and services wineries need and optimal experiences customers expect in the tasting room and online. Pros: Ease of use, access, free updates and data backup, integrated, flexible, fast, secure, affordable, able grow and scale, add new terminals, locations, CRM, loyalty, wine clubs, shipping, email marketing, inventory, accounting, labor, cashiers, Cons: Trusted resource recommended for training, setup, payment integrations, network security and reliable pos hardware. Review Source Response from COMBASE May 28, 2015 Thank you so much Randy, it is a pleasure working with you day in and day out. Your knowledge on the winery industry is unmatched we are glad to have you as a partner. AR Alma R. Manager Restaurants Used the software for: Less than 6 months ### "Think out of the box" July 22, 2019 4.0 We really believe in this product but we need a one on one experience because our lack of experience that would be great for us, and for many restaurants or business that have latin americans employees Pros All of the features and how easily we can update it Cons That the training and customer support its in english and it not our main language Reason for choosing KORONA POS Because of the reviews and recommendations of other business managers and owners Review Source Response from COMBASE July 29, 2019 Thanks for the feedback, Alma! We're always striving to provide the best support we can to each of our customers. Expanding our support and manual to new languages is one of our goals. In the meantime, our team will do everything we can to communicate effectively and to make sure that KORONA is great for your business. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.