# Page 2 | KORONA POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is KORONA POS the right Point of Sale solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142520/KORONA/reviews --- KORONA POS 4.7 (80) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of KORONA POS ## Showing most helpful reviews Showing 26-50 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JG Jennifer G. STORE MANAGER Retail Used the software for: 1-2 years ### "1 year using Korona " January 1, 2026 3.0 I am 1 year into using Korona. It's been "ok". When I say I spent probably 100 hours on the phone last year, I truly mean it. Customer service was always willing to help, but every single time we knocked one problem out, another would arise. I think it's been about a month now that I haven't had to call, so we are improving. Doing payroll or a "time summary reports" takes at least 20-30 clicks to verify everyone's time is correct as you have to open each persons time tracking entries separately, if they miss a clock out, it will add their hours up until midnight. Printing labels from your POS is non existent, for a program built for retail, I don't understand that. In order to print a label from the back office, it takes 10 clicks and dragging around a laptop, a label printer and a scanner. If a price tag falls off, or a new item comes in, your employees can't just print a label. Searching products isn't easy either. If I'm looking up barefoot, I can't sort it by size. I also can't see the price without opening the product, so if I want to check and make sure that all Barefoot 750's are priced the same, I have to click on every single product to see it, instead of just looking at a list broken down by size and price. Same thing with checking margins.. there's no quick way to do it. If I want to look at what was sold last night- that's also not very efficient. You have to go to sales, click on receipts and then open up every receipt individually, a list of items sold with prices would be much better. Stock adjustments- also a million clicks. I can't just click on an item and change stock, you have to create a whole stock adjustment, add items, then save and book. This makes it easy to see all adjustments, but it's more time and more work. The POS terminal only lets you view the last 15 receipts. Why? If you need to look another one up, you've got to find the receipt number in the back office and then come back up and enter it in. Korona does not have a good age check system, it clears the screen, but shows you no info after you scan the ID, so you're just stuck thinking "I guess that worked?".. it also does not store the information you scan, so there is no way to verify whether employees are checking/scanning IDs. Customer service on nights and weekends is limited to 1 or 2 people, so if they get a doozy, you're sitting on hold for who knows how long during your busiest sales times. If I want to check sales on all of my Coors products, I can't just type in Coors and see which products sold or how many, you have to again open up every single product and run a product report. In the end, it does what I need it to do, but it doesn't do it quickly or efficiently. I would give it a 3 out 5 only because it's a quick running system and doesn't have a ton of errors. But if I could have a magic genie come in and set me up on a new system that ran more efficiently I would do it in a heartbeat... I just don't want to spend another year building a system, building inventory, pricing, costs, pack sizes and conversions... I've spent way too many hours on it, but I can't say I love it. Pros The POS terminal runs fairly quickly most of the time. Their customer service agents are knowledgeable and able to fix problems as they arise. Cons Last year I spent countless hours on the phone with Korona with an insane amount of problems, while in the end they were able to fix the issues, the amount of time it took was unacceptable. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing KORONA POS I thought it would do everything I needed. Review Source Response from COMBASE March 24, 2026 Thank you for the detailed feedback, we truly appreciate your honesty and the time you put into writing this. Several of the workflows you described have solutions you may not be aware of yet. Your sizes are already imported as tags, making it easy to filter your product list and use the Set Prices function to view and edit pricing and margins across all matching products at once. No need to open each one. Brand tags can also be added for Coors-style searches. Our Volume report, and others, show exactly what sold, at what price, and in what quantity for any time frame with no receipt-clicking needed. The 15-receipt POS display limit can be expanded for your account upon request. The ID scan system is pass/fail by design. If the transaction advances, the ID passed. We can't do your feedback justice in this character limit, so we'll be following up with a detailed email. We're glad things have improved and look forward to helping you get even more out of the software. The KORONA Team AL Andre L. Lead POS Fund-Raising Used the software for: Less than 6 months ### "Can't go wrong with KORONA POS (after extensive evaluation of over 10 options)" May 12, 2026 5.0 Very helpful sales rep. Easy to get going and I was able to call over 10 times while just evaluating the software. Easy to order hardware and software Excellent support via phone with TeamViewer guidance Pros Their tech support is the best I've seen with knowledgeable technicians answering within at the most 3-4 minutes and always willing to use TeamViewer to provide contextual help on our own unique POS set up. Cons There is not doubt that KORONA can be modified in so many ways to meet most of any vertical market requirement. For that reason the set up screen have a lot of options but once you remove all those that will not apply to your business it becomes much easier to understand, configure and use. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Clover](https://www.capterra.com/p/226864/Clover/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing KORONA POS KORONA costs much less, no contracts and essentially one version for everyone with some integration into secondary software such as Volunteer management programs. Review Source MB Micah B. IT Service Provider, Consultant Retail Used the software for: Less than 6 months ### "Finest Retail POS available - evaluated many." May 7, 2025 5.0 Through pre-sales, partner resources and onboarding, sales presentation to my client - All the way to importing products to end user resources, hardware installation, production support and technical support; Korona has been hand in hand, working for success. Working with with these on-shore professionals has been refreshing and profitable Pros Besides sales and onboarding resources as a partner, Korona support has been the finest I’ve had the pleasure of working with in my 25 year career as an independent IT service provider. All of the staff are friendly, available, resourceful, knowledgeable and capable. The continuity of support requests between staff is seamless. Follow through is spotless. It has made my client more successful and by extension my IT firm. Cons I’ve not yet found a weak spot. The greatest challenge I’ve had with the product is finding the simplest use of the product’s features. The depth of customization is so much more than I could ever need. In the upside, any capability I can think of is built in and ready for use as needed. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing KORONA POS Broad depth of features, polished customer/cashier-facing presentation, Excellent cloud back office. Too if this list is the quality and availability of on-shore support. Review Source JJ John J. Operations Manager Machinery Used the software for: 1-2 years ### "Reliable, Efficient,and User-Friendly POS Solution" July 16, 2025 5.0 My overall experience with KORONA POS has been really positive. It’s one of those tools that just works the way you expect it to. From setup to daily use, it’s been smooth and reliable. The platform has helped us stay more organized, especially with inventory and sales tracking, and I genuinely feel like it’s added value to how we run our business. I also appreciate that whenever we’ve needed help or had questions, their support team was quick to respond and actually helpful and not just reading off a script. It’s made a noticeable difference in how efficiently we operate, and I’d definitely recommend it to other businesses looking for a solid POS system. Pros KORONA POS stands out for its intuitive interface and robust reporting tools, which make managing inventory and tracking sales incredibly efficient. The cloud-based system allows for real-time access from anywhere, and the customer support team is consistently responsive and helpful. Its scalability makes it a great fit for both small retailers and growing businesses. Cons While the system is highly functional, the initial setup can be a bit complex for users without prior POS experience. Additionally, some advanced customization options require technical assistance, which might slow down implementation for certain businesses. However, once configured, the system runs smoothly. Review Source AC Alisa C. Office Manager Tobacco Used the software for: 1-2 years ### "Overall a great POS" June 7, 2025 5.0 Very good experience with Korona. Any issues are quickly resolved. Customer service goes above and beyond usually. Pros It is very customizable. Easy to use. Great customer service. Any time I need Korona to accomplish something I cakk in and we get it done. Cons The look could use an update. It kind of reminds me of Nintendo games, the colors and overall look have an outdated vibe. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing KORONA POS Reviews and demo helped make the decision. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square did accommodate all of our products. Review Source JM Jason M. Operation Manager Museums and Institutions Used the software for: 2+ years ### "A Vast Improvewment!" December 21, 2024 5.0 We switched over from an older POS to Korona almost 5 years ago. The system is great! Fast, efficient, customizable, and has great reporting tools as well! We use it everyday, with only minor issues here and there. A quick call to the support staff will always fix it, they are are very friendly and based in the USA! Pros Korona revolutionized how we did business in our Museum gift shop. The retail/inventory systems are top notch and far and away better than what we were using. The system is easy to use, and the support staff is super helpful. Cons The system software is originally from Germany, so there was a slight learning curve trying to figure out POS button sequences. It's the most efficient, but it takes some getting used to. There are also a lot of features, which is a plus, but they aren't all explained very well without multiple emails/calls with the support team. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing KORONA POS Price, ease of use, and adjustable cost based off what you use. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Support ended for Quickbooks POS, and we wanted a new, modern system Review Source ST Sean T. Owner Retail Used the software for: Less than 6 months ### "Terrific culture at Korona." October 30, 2024 5.0 The people are honest and helpful while always being responsive and prompt. Unlike our last POS provider, they want our business to be enhanced by their product. Pros The people that work there are TERRIFIC. The system is almost fully customizable, and the equipment is solid. Cons It is complex, you have to be committed to getting the most out of the system. The terminology is German in English so there is a constant stop and think for the first few months. We are 5 months in and just getting routinely used to things like “price” means “cost” and “product code” means “UPC code” while “item code” means “product code”. In addition, the terminology changes inside of there system depending on what your doing. Makes it harder for terminology to stick . Alternatives considered [mPower Beverage](https://www.capterra.com/p/121474/mPower-Beverage/)[Bottle POS](https://www.capterra.com/p/202678/Bottle-Pos/)[POS Nation for Retail](https://www.capterra.com/p/59952/POS-System/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing KORONA POS We Trusted them. They are honest people and they don’t derive revenue from card processing. Switched from [Clover](https://www.capterra.com/p/226864/Clover/)[Cobalt](https://www.capterra.com/p/10021807/Cobalt/) Bevly was a train wreck. Automatic data feeds from suppliers had inaccurate product data. They would not allow us to turn the data feeds off. It was like swatting flies in a landfill. We finally had to just jump off the train. Incidentally, we are saving quite a lot of $$$$ with this switch. Review Source CH Charlie H. General Manager Retail Used the software for: I used a free trial ### "Korona POS Review" December 4, 2024 5.0 We are still working on learning all the features available on this system, but having been in banking for over 23 years and working in IT for 7 of those years, I know without doubt this is the BEST system available on the market! Pros We have looked at approximately 4 other POS systems and Korona is by far, our favorite system. For the price, they offer many more features than any of the top three POS systems we reviewed. Cons Because of all its features, it takes more time to learn all the functions that are available to the user. Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Price - It's not that we didn't like Lightspeed, but they have continued to raise prices without any reason for doing so. Korona is much more cost effective. Review Source TZ Tareq Z. Accountant Food & Beverages Used the software for: 1-2 years ### "Korona POS Review" September 4, 2024 5.0 Pros 1- Ease of Use and Customizability. 2- Comprehensive Inventory Management. 3- Cloud-Based Flexibility. Cons 1- Dependence on Internet Connectivity 2- Native Languages for users like Arabic and Kurdish do not exist. Review Source CH Chris H. CEO Retail Used the software for: 2+ years ### "The POS that keeps getting worse" August 10, 2024 1.0 Unbelievable how each SW rev takes away functionality! For example, our retail employees search Products constantly to check stock and store prices. While that never came up on the home screen under Products, it used to be one click. They changed THAT button to show whether items were Listed (who cares?) and now when you click 3 different screens to get to the stock levels, it shows ON THE SCREEN what our buy prices are (to the cashier and customer at the counter). But it does NOT show the sales price, you have to Go Back 3 times, then double-click the product to EDIT it, and scroll down, and expand a box, to see the price we sell if for. Who dreams this stuff up? I could give dozens of similar examples of features they've broken in the past 6 years. When you ask them, they just clam up and get defensive, refuse to revert any of this nonsense. Moreover, they hold hostage critical fields of data that cannot be exported, raising cost of switching which we have been keen to do. Pros Multi-tier pricing tool (retail, commercial, etc). Cloud based, multi-store Uptime is reasonably good Cons SW Revs consistently REDUCE functionality No invoicing function. Does not comprehend net terms at all. Known/documented bugs that persist for years Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Multi-Store expansion. Needed multi-tier pricing for B2C/B2B Review Source mgA mohammed gomaa A. supervisor Food Production Used the software for: 1-2 years ### "Efficient and User Friendly POS System" September 3, 2024 5.0 Overall, my experience with KORONA POS has been positive. It's a robust system that meets most of our needs. The ease of use and reliable performance make it a solid choice for businesses looking for a dependable POS solution. Pros What I liked most about KORONA POS is its intuitive interface and flexibility. The system is incredibly easy to navigate, making it simple for staff to learn and use efficiently. The real-time sales reporting feature is a great , allowing us to make informed decisions quickly. Cons the langauge options are limted ........ Review Source KH Karzan H. Sales Managere Food & Beverages Used the software for: 1-2 years ### "Great overall POS and management system." August 29, 2024 5.0 Pros Great overall POS and management system. Easy and fast to set up, simple to use, and highly scalable. A customizable dashboard complements robust reporting on all operational details. Modular packages allow for additional functions as needed. Cons There is only one thing required to be added to this POS which is Arabic Language Review Source HN Hadi N. Data Entry Food & Beverages Used the software for: 1-2 years ### "Easy to Use " August 28, 2024 5.0 I am satisfied with This experience and I will continue using Pros The Part I like about it is the tag Make our work go more smoothly Cons some reports not appearing the commodity group altogether, you need to select them one by one Review Source JS Jacob S. CEO Food & Beverages Used the software for: 1-2 years ### "Korona Review" August 28, 2024 5.0 Great overall POS and management system. Easy and fast to set up, simple to use, and highly scalable. Robust reporting on all operational details is complemented by a customizable dashboard. Modular packages allow for additional functions as needed. Pros Inventory Management POS Management User Role Flexibility Cons Limited languages limited multi currency functionality Review Source SB Samantha B. Director Retail Used the software for: 1-2 years ### "Korona POS for Our Small Business" November 1, 2023 4.0 Overall Korona has been easy to use and as a small business their customer service has allowed for us to do most everything we want as far as a POS goes. Pros Our store has been using Korona POS and it has made running our buisness easier. The system allows for us to enter and remove things from inventory easily and frequently. When we have hiccups we are able to reach their customer service who is responsive and quick with answers. The instilation was not too difficult to complete. Our employees use the system every day and have very little trouble using it. Cons The back end of the system is not as accesable for general users. You need a higher lever of technology skill set to work the back end of the system, which we run into issues with when people are not used to or have not been directly taught how to run the system. Another thing that would be nice is creating a program where you can update your equipment i.e. the computer/physical POS. It would be nice if there was a way to return old equipment to update to new equipment without having to pay outright for the new stuff. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Review Source TZ TARIK Z. Owner Retail Used the software for: 2+ years ### "Need a Pos by into Korona" January 20, 2025 5.0 10000% very happy. Helped improve my profits, better margin control, and helped me improve my control of inventory. Salespeople not happy. Pros Its very versatile, modify it they way it works best for your business. Cons Learning it all beyond the basics, but thats where their customer service comes to play. They are FANTASTIC and patient. Reason for choosing KORONA POS Korona was able to answer all of my qustions and concerns, this helped me make the right decision. I also dont remember the name of my old system. Review Source JA Jaylene A. Manager Tobacco Used the software for: 1-2 years ### "Korona POS review" May 3, 2023 5.0 It has been a positive experience for the company. I love that they are always trying to improve things as well. Pros The ease of use is amazing! They also have a great staff to help with problems or needs! And they are quick to respond. I can do most anything I need from the pos. Cons The initial training would have been better in person, instead of over the phone. Review Source EB Eleanor B. Executive Director Museums and Institutions Used the software for: 2+ years ### "A solid value for the money, with great support" April 1, 2023 5.0 A very solid system - and reasonably priced when compared with the other options out there. Pros We started from scratch with KORONA POS, having never used a POS system of any kind before. The setup process was pretty seamless - and the training was relatively straightforward. What really makes this POS stand out is the tech support - the team is lightning fast, super responsive, and very patient! I've never had a problem that wasn't solved that same day - sometimes within 30 minutes. Cons It would be great to be able to customize reports - though the system comes preloaded with lots of options, I'd love to tweak the parameters or at least rename a few of them for easier use. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Reason for choosing KORONA POS Value, features, and live tech support. Review Source CL Christie L. Owner Retail Used the software for: Less than 6 months ### "Great Customer Support" July 21, 2022 5.0 I recently spent two days trying to trouble shoot issues with our internet system and trying to get the internet side of things set up correctly. In order to prove to our internet provider it was due to internet system set up issues, the internet provider kept having me to make changes and do tests and then the system would go down, etc... Korona was very patient, immediate to respond, and effective with their responses. They hung in there with me until I could get a static IP address assigned and pushed through to our modem that would work with our credit card machine (which did not come from Korona) that is integrated with the Korona system. Pros The customer support is very quick to respond and effective. Cons I don't really have any cons yet. Like any system, it takes time to learn it. If I ever had try to do something specific and had troubles figuring it out on my own, I just emailed support and they were very specific with their help and instructions. They never left me floundering. Review Source Manuel E. Tecnic Hospital & Health Care Used the software for: 6-12 months ### "Korona" October 20, 2022 4.0 Hace el dia a dia y el trabajo mucho mas facil gracias a su buena operativa Pros Su gestion de productos, pedidos e inventario lo recomiendo Cons Ninguna objecion me ha gustado todo de este producto Review Source cM carson M. Manager Wine and Spirits Used the software for: 6-12 months ### "Great wine and spirits retail POS" March 20, 2023 4.0 overall I am new to retail and this software but so far it has been great. I cant wait to become more familiar with all of the functions available. Pros I like how easy it is to use and process payments. Cons I would like the customer lookup more if it came with the payment info ready to go for that customer. Review Source RT Randy T. Owner Food & Beverages Used the software for: Less than 6 months ### "Buy Korona" November 2, 2022 5.0 My experience has been very positive. Their technical support is superior. Pros Ease of use. Super intuitive. The online manuals are very helpful. Cons I don’t know of any other applications that I require. In fact, there are many parts of the software that I don’t use and this is the only software service I use. It is complete. Reason for choosing KORONA POS Ease of use (I demonstrated three) and price. Review Source jW jessica W. owner Retail Used the software for: Less than 6 months ### "Flac" October 25, 2023 5.0 Its been great so far Pros it is easy to use and inventory tracking is great Cons customer service on the weekends is tough Reason for choosing KORONA POS Other alpine coaster owners use it Review Source JB Jennifer B. Shipping/ Internet Wine and Spirits Used the software for: 2+ years ### "Never easy making changes/ but Korona was relatively painlessly " June 8, 2018 4.0 Fairly straightforward POS system that is evolving Pros Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring Cons Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be. Review Source Response from COMBASE June 11, 2018 Thank you very much for your review! We try to make KORONA better with every update and are very sorry that some updates had the opposite effect for you. We will address this with the product team and do our best to not have updates affect any customers negatively in the future. VR Verified Reviewer Sales And Marketing Associate Marketing and Advertising Used the software for: Less than 6 months ### "A Robust and Versatile Point of Sale Solution" April 12, 2023 4.0 Pros I like that this software has many benefits, including a wide range of tools for inventory management, customer and employee management, and payment processing integrations. It is highly versatile and suitable for businesses like ours and in various industries. Additionally, the software has a customizable interface that can be tailored to meet the unique needs of each business, providing options for personalized branding and workflows to create a distinct customer experience. Cons I have observed that this software has two potential drawbacks. Firstly, its pricing model is based on a monthly subscription fee, which may not be affordable for smaller businesses. Secondly, the software's high level of customization and complexity may make it difficult for some users to set up and configure. Additional training or support may be needed to utilize the software's full capabilities. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.