# Page 3 | KORONA POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is KORONA POS the right Winery solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142520/KORONA/reviews

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KORONA POS

4.7 (80)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of KORONA POS

## Showing most helpful reviews

Showing 51-75 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DP

Digesh P.  
Owner  
Retail  
Used the software for: 1-2 years

### "Best POS for Liquor Store"

July 31, 2019

5.0

Pros

Super quick credit card transaction Cloud based system, Simple and solid hardware Easy to install Best customer service

Cons

Reports can be more clear Margin % is not available at all time. It only shows up during price change and it goes away. I hope Developers are little quicker on implementing changes.

Review Source

Response from COMBASE

August 5, 2019

Thanks for the great review! We're really happy to hear it's worked out so well for Aviation. If you ever need assistance with creating or interpreting reports, please don't hesitate to reach out to our support team. They're always here to help each of our customers use the software to its full potential.

KM

Ken M.  
Owner  
Wine and Spirits  
Used the software for: 6-12 months

### "Quite useful "

July 31, 2019

5.0

All the information is so handy to use once it’s set up

Pros

All the information I need regarding the running of my store is right here

Cons

Set up takes hours so many things needed to get it going

Reason for choosing KORONA POS

Looking for better service from company we needed

Review Source

Response from COMBASE

August 5, 2019

Hey Ken, thanks for the kind review! We're happy to hear it's been a great solution for your business. We know KORONA's extensive features can take time to learn, so we're always here for initial training as well as any other questions that you have down the road. Give us a call anytime if you have any questions!

RF

Rick F.  
Owner  
Wine and Spirits  
Used the software for: 2+ years

### "Software that works "

April 20, 2022

5.0

The support team is the best, always there to help ! Never in a rush, and freindly

Pros

Very happy the software is internet bases, no more hard wire networking problems.

Cons

Entering invoices its little on the slow side, took a while to get the hang of it.

Review Source

Response from COMBASE

April 27, 2022

Thanks, Rick! We're happy you're happy :)

JR

Joseph R.  
owner  
Retail  
Used the software for: 2+ years

### "Review of Korona"

August 2, 2019

5.0

Always was there to help

Pros

Very easy to set up and apply to our needs

Cons

Had to make a few changes, but was easy.

Reason for choosing KORONA POS

Had all the things we needed in one package.

Review Source

Response from COMBASE

August 12, 2019

Great to hear, Joseph! We've really loved working with you over the past several years. Glad that KORONA has been such a good fit with your business.

BS

Bandele S.  
pharmacist  
Retail  
Used the software for: Less than 6 months

### "sold on it "

March 22, 2023

4.0

Pros

the modern interface and the excellent support . the ease of purchase, i could pay monthly rather than a one time payment

Cons

i find the manual instructions tedious at times . i wonder if they could be simplier or have ayoutube componant

Review Source

Omar E.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Korona"

July 6, 2022

5.0

Pros

Easy to use and you can you it on your phone and PC

Cons

It's very good and we all need it and depend on it at this time

Review Source

KL

Kevin L.  
Admin Support  
Wholesale  
Used the software for: Less than 6 months

### "KORONA is a very potential POS system for the future!"

June 24, 2020

5.0

Pros

I have been learning KORONA as my company is planning to move to this POS system. KORONA as first does not seem like a matching POS system for my wholesale company. However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there. So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.

Cons

What I don't like is not too big of an issue. It was just the terminology that KORONA used that are not too popular compare to other POS system out there. If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire!!

Switched from

[Keystroke POS Software](https://www.capterra.com/p/14742/Keystroke-POS-Software/)

We have not exactly made the switch yet, but we already are monthly membership with KORONA and soon we will be moving officially to KORONA POS system.

Review Source

Response from COMBASE

June 25, 2020

Hey Kevin! Happy to have you with us at KORONA. And thanks for leaving us such a kind review so soon. We'll be here for anything you need during your transition and for the duration of your subscription :)

AL

Anna L.  
Owner  
Retail  
Used the software for: 2+ years

### "We've never had any major issues, and any problem we have had are usually taken care of fairly quick"

June 8, 2018

4.0

Pros

The inventory tracking, ease of adding products, being able to track how fast things sell, which hours are busiest.

Cons

It's changed how the shelf labels appear when they are printed, now the only choices are to have the price large enough to read or the product name big enough to read. It used to be both.

Review Source

Response from COMBASE

June 12, 2018

Thank you very much for your review. We are sorry to hear that you didn't like the new label changes. We will address this with the product team and come up with a solution.

RD

Ryan D.  
Manager  
Retail  
Used the software for: 6-12 months

### "Great Pos system for the money "

July 31, 2019

5.0

Pros

Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business. We would recommend korona.

Cons

Gift card ability and ability to put returns on gift cards

Review Source

Response from COMBASE

August 5, 2019

Thanks for taking the time to leave us a review! We'll reach out to you shortly about any issues with gift cards that you might be having.

FD

Frank D.  
Owner  
Wine and Spirits  
Used the software for: Less than 6 months

### "Waterfront W and S"

May 6, 2022

5.0

Wonderful experience

Pros

Ease of use and customer support. Customer support availability

Cons

Entering inventory with a scan gun that allows you to update quantity and cost

Alternatives considered

[LiquorPOS](https://www.capterra.com/p/130287/LiquorPOS/)

Reason for choosing KORONA POS

Seemed more advanced and ease of use

Review Source

CT

Clifford T.  
Owner  
Retail  
Used the software for: 2+ years

### "Korona is a great system for a small business"

June 9, 2018

5.0

The benefits are ease of use of system which makes it easy to train staff faster. It also helps when dealing with large crowds

Pros

The ease of use when using the system. The tabs help make the back office easier to navigate. It is ideal for the small business owner

Cons

Sometimes I wish the updates would come faster. They do a great job of updating to fix issues when they do arise

Review Source

Response from COMBASE

June 12, 2018

Thank you very much for your review!

JC

Jenny C.  
Owner/Manager  
  
Used the software for: 1-2 years

### "Korona helps to streamline and track my sales and purchasing activity with ease and efficiency"

June 8, 2018

4.0

Pros

Consolidated, precise and easily accessible information. The evaluations give me a great overview while the specifics keep the details focused an accurate.

Cons

Does not adapt well to a Macintosh, some things seem deeply embedded and take a while to figure out where they are and how to use then.

Review Source

Response from COMBASE

June 12, 2018

Jenny, thank you very much for your review. We're sorry to hear that you are having trouble with your Macintosh. Please contact our support at (833) 200-0213. We would be happy to take a look the issues you are having.

KO

Katherine O.  
Evening Shift  
Retail  
Used the software for: 6-12 months

### "Point of sales for experts"

July 25, 2019

4.0

Pros

That the customer service is available 24/7 and friendly. The system itself is very user friendly.

Cons

The call back time from customer service is not ideal for in the moment problems .

Review Source

Response from COMBASE

July 29, 2019

Thanks for taking the time to leave us a review! We pride ourselves on our customer service and our in-house team strives to get to calls as quickly as possible. We will do everything we can to make sure any future issues are taken care of as quickly as possible.

SB

Seth B.  
Marketing Manager  
Retail  
Used the software for: 1-2 years

### "Great product"

June 23, 2020

5.0

Pros

Easy setup and great customer service. Set up was easy and a vast improvement.

Cons

Integration with our website was difficult, but once it was finished, it was great.

Review Source

AH

Anthony H.  
manager/owner  
  
Used the software for: 2+ years

### "Awesome customer service and support are always quick and responsive, love the system"

June 8, 2018

5.0

Pros

Very easy to use keeps track of finances saves money don't need an accountant, Very helpful support keeps track of inventory.

Cons

The software is awesome no cons that i think are critical it would nice however to delete sales receipts if possible.

Review Source

Response from COMBASE

June 12, 2018

Thank you for your review!

RH

Russell H.  
Owner  
  
Used the software for: 1-2 years

### "Good software, they are working on the software to improve it all of the time."

June 8, 2018

5.0

Pros

works pretty well for my needs in the retail environment. The POS and back if the house co operation are pretty handy to have. I can see what the status of the inventory is and order directly from the software and check in the inventory when it arrives to the retail store location.

Cons

Some things are not as easy to do as you would hope, and not always easy to change or track changes.

Review Source

Response from COMBASE

June 12, 2018

Thank you for your feedback!

sV

sophia V.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Thumbs up"

July 31, 2019

5.0

Korona is much faster than the old pos we were using (Lightspeed). We are no longer delaying the transaction time because we don't have to wait for software to catch up to us

Pros

Really user friendly, and super fast transactions

Cons

My boss hasn't set up the stores as different locations so we can't see the sales by location, only as a whole.

Switched from

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Lightspeed was slow

Review Source

Response from COMBASE

August 5, 2019

Thanks for the great review! Glad the transaction times are better than you had before. If you need assistance importing data or making sure all inventory is consolidated between all locations, please give us a call and we can walk you through the process.

PA

Paula A.  
Owner  
Retail  
Used the software for: 2+ years

### "Fiendly and easy to use, love Korona!"

June 9, 2018

5.0

Great software with a lot of features to help you grow your business.

Pros

Great inventory tracking, a lot of reports ready to use that give you most information you need to grow your business, easy time tracking for employees.

Cons

Original manual is not updated, but the customer service team help to get all information you need. Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.

Review Source

Response from COMBASE

May 30, 2019

Thanks, Paula :) We release software updates regularly and will work to improve our pricing options and features. Feel free to reach out with any other suggestions for software additions.

JG

Josh G.  
Manager  
Retail  
Used the software for: 1-2 years

### "Smooth"

June 8, 2018

5.0

Pros

User friendly . Their executive is awesome with helping in every way. They have grown a lot since we first signed up be we still get they great customer service.

Cons

There is very little to complain about. There are a lot of functions that are hard to understand but one they are explained they are very user friendly.

Review Source

Response from COMBASE

June 11, 2018

Thanks, Josh!

TG

Troy G.  
Online Sales Manager  
Retail  
Used the software for: Less than 6 months

### "Great Support"

August 31, 2019

5.0

Pros

We were switching from a POS that was very old so we had to update some stuff and there were other problems that Korona couldn't do anything about. But they helped us as much as they could and in the end we got it all figured out. The support is awesome even if you call them every single day for the first week or so.

Cons

Haven't run into anything I hate yet. We are still figuring things out so we have to retrieve master data, then shut the whole program down and open it again which is the most annoying thing right now. Not that big of a deal at all.

Review Source

Response from COMBASE

September 11, 2019

Keep callin, Troy! We're here for anything ya need.

MS

Michael S.  
Food & Beverage FOH Operations Manager  
Restaurants  
Used the software for: Less than 6 months

### "Great Program"

July 23, 2019

5.0

Pros

being able to import my products thru a template

Cons

at first it was difficult trying to figure out the tag option but now it is something we use thru out all locations

Switched from

[ERPLY](https://www.capterra.com/p/112148/ERPLY/)

wanted an all in one program (retail, restaurants, box office)

Review Source

Response from COMBASE

July 24, 2019

Thanks, Michael! Please reach out if you need assistance with any other features. We're always here to make sure all of our customers take advantage of what the solution offers.

KS

Katie S.  
President  
Retail  
Used the software for: Less than 6 months

### "Easy to use "

June 23, 2020

4.0

Pros

Easy to use and customize how I need it. Integrates with systems for apps, online ordering, website, delivery/curbside pickup.

Cons

I wish that the inventory portion was better.

Review Source

Response from COMBASE

June 24, 2020

Thanks Katie! We're excited to have Clocktower on board. Please don't hesitate to reach out to our support team if you'd like to schedule any other training sessions/demos!

SM

Stephanie M.  
Director of Marketing  
Wine and Spirits  
Used the software for: Less than 6 months

### "Great customer service, customizable software"

July 25, 2019

4.0

Pros

We were looking for software that could be fully customizable to our needs, which was tough to find out there with more "mainstream" software companies and models. Some winery-specific software that we considered had some of the features we needed, but not others. Korona's integrations and layout made it easy to make the switch.

Cons

As of now, we don't have any complaints with the software.

Review Source

Response from COMBASE

July 29, 2019

That's so nice to hear, Stephanie. We're pumped about what our winery software offers so it's great to see that you're happy with the switch!

JW

Joshua W.  
President  
Supermarkets  
Used the software for: Less than 6 months

### "Smooth, efficient addition to our stores. Wish we would’ve added Korona years ago!"

June 8, 2018

5.0

Give them a call today and ask them all of your questions. They knows their stuff and will be 100 % transparent to you. This company isn’t just trying to add you to the list as another client. I totally trust in Korona 100 % at this point.

Pros

Awesome customer service, from the get go not only has their sales office been super helpful the customer support side is exceeding our expectations.

Cons

We have 6 years of merchandise to implement into Korona, therefore we haven’t implemented 100% yet. But when we do we will have ensured that we haven’t taken any shortcuts. Therefore Korona hasn’t had any Cons Yet, we are the Con for not have added it years ago.

Review Source

Response from COMBASE

May 30, 2019

Thanks a lot, Joshua! Glad KORONA has been such a great solution for your business.

MV

Mihir V.  
Owner  
Wine and Spirits  
Used the software for: 6-12 months

### "Amazing customer service "

June 9, 2018

5.0

Pros

Easy interface, nice added options, easy to learn , compatible with quickbooks, but still have to run

Cons

Only limited merchants are available, some reports are ok, not able to upload good with fintech data

Review Source

Response from COMBASE

May 30, 2019

Thanks for the kind review! If you ever have an issuing with our inventory reporting, please give us a call so we can walk you through the process.

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