# eSchedule Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eSchedule Software - reviews, pricing plans, popular comparisons to other Fire Department products and more. Source: https://www.capterra.com/p/142521/eSchedule --- # eSchedule Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eSchedule ## What is eSchedule? Designed to meet the unique needs of Fire Departments. Powerful, easy-to-use online firefighter scheduling as well as timekeeping, training record management, online forms and more. Flexible e-mail and text group messaging. Save time and get organized! Highly configurable and can be customized to meet your needs. 5-star customer support. Pricing is modular meaning you only pay for the features you need. Proudly serving since 2004. ## What is eSchedule used for? [Time Clock](https://www.capterra.com/time-clock-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Overall rating Based on 77 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1200 Other, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## eSchedule alternatives Highest Rated [4.9 (4,616)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/) Starting price $4.49 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (1,190)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/142521/eSchedule/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.3 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Payroll Management 4.7 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Scheduling 4.8 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Online Time Clock 4.8 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer Timesheet Management 4.7 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Schedule Distribution 4.8 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization eSchedule 54 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Schedule in-person or online classes Manage and track all internal and external communication conducted via calls, email, text, or chat Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Coordinate emergency medical response Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Track and measure time worked for employees Track the location of specific equipment at all times A list of events with their respective dates Management of commercial motor vehicles for work-related purposes A group of full and part-time employees who work in differing healthcare positions For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies. Intended for medical use such as diagnosis, treatment, and consultation Checklist to confirm the incident and response. Manage the instructor/teacher's schedule, tasks, responsibilities Manage the attendance, schedule, and payroll of the labor workforce Schedule predetermined or ad hoc maintenance services and labor requests Communicate using messages within the system Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. Access software remotely via mobile devices Track and organize online shifts Track/log the amount of time employees worked per job using a timer Manage and record overtime hours for hourly employees Manage employee salary processes, data, taxes, and records administration efficiently Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assign and distribute work schedules to individual employees or teams within an organization Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track employee skills, competencies, training & qualifications SOG/Protocol Control Tools that allow employees to request/schedule time off Track the amount of time spent on a job or task Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Repair of any type of motor vehicle Get Advice We can help you find the software with the features you need. Features 4.6 (65) 4.6 Based on 65 reviews ## Pricing Value for money 4.8 (65) Free Trial Basic $1,200 Other,Per Year It includes: - Agency Management - Includes up to 20 Active Employees - Scheduling - Timekeeping - Training Records Value for money 4.8 (65) 4.8 Based on 65 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Emergency Reporting](https://www.capterra.com/p/121517/Fire-Package/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (77) 4.8 Based on 77 reviews ## User reviews Overall rating 4.8 Based on 77 reviews Filter by rating 5(61) 4(16) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Allen M. Operations Supervisor Hospital & Health Care ### "West Carroll " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2025 \[sensitive content hidden\] is amazing and is always ready to help and always knocks the ball out of the park with whatever is thrown her way Pros There isn't one thing that i like most about eSchedule it is an amazing product. This system has taken payroll from 6 hours to complete to 30 minutes. Cons The pay code calculations code be a little better but our pay codes are difficult to understand not a fault of eSchedule Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sara B. Paramedic Operations Manager Hospital & Health Care ### "Gold star company!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2025 In a world of automated answering, and never getting to speak with a human, eSchedule is a breath of fresh air. They answer the phone, or will respond back to a message within a day. Over the time with our organization, they have seamlessly achieved a multitude of our asks. Eschedule continues to earn our support, and strives to be the best they can be. Huge shout out to \[sensitive content hidden\], who have always had our best interest in mind. They keep us in the loop with suggestions and ask appropriate questions to solve the concerns at hand. Pros This team goes over the top in customer service! Always willing to find a way to make the program work for your organization. We've been using them for 7 years, and they continue to get back to us within a day if we need to reevaluate our schedule. Cons Can't say a bad word about this company. We all wish everything would cost less, so I would say a discount or kickback program for longevity of companies. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jennifer M. HR Director Public Safety ### "eSchedule is GREAT!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2025 I have been very pleased with eSchedule and their staff. The implementation took some time, but it has definitely paid off. We had some hiccups at first, as with any new system, but with assistance from eSchedule, we have worked out all of the issues. I would absolutely recommend eSchedule to other organizations. Pros The system is so user friendly. We have so many different schedules and eSchedule is capable of calculating all of the schedules. We were spending about two days calculating manual time sheets. Now, we can process payroll in about 30 minutes after all timesheets are approved. Cons I can't think of anything that I don't like about eSchedule. When I needed something changed to fit our agency better, the programmers were able to accommodate the request. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) Reasons for choosing eSchedule eSchedule could provide what we were looking for. Also, one of the other companies support staff was not located in the US. I wanted a company that if I needed assistance, I could contact them and have the same representative at all times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kelly W. Manager Hospital & Health Care ### "eSchedule Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 8, 2025 Pros Easy to adjust shifts, add shift comments, and see all bid requests on one screen. Event calendar is great. Cons Signs out too quickly. Would be nice to be able to move from one schedule to another without going to a different link. Messaging feature has several kinks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jake B. Firefighter Public Safety ### "New Brunswick Fire Department eschedule review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 8, 2025 Great. No issues. Since starting with eschedule we have grown the platform together. That’s very important I believe Pros Customer service is top notch! \[sensitive content hidden\] are always available and extremely helpful! I also love how they help to make the platform work around our department. They have modified and added so many features after speaking with us to make everything exactly what we need. Cons Wish the scheduling app was slightly easier to use. Drag and drop for the schedule. Firefighters like easy! Especially the ones doing the scheduled. Wish the forms could be in sub categories. We have made so many (and they are great) the drop down just gets overwhelming. Love the fact it not only handles scheduling but also messaging and forms. One stop shop! Alternatives considered [First Due](https://www.capterra.com/p/179338/First-Due/) Reasons for choosing eSchedule Presentation and options available m. Met our current needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Cindy R. HR Director Medical Practice ### "HR Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2025 Very positive, excellent customer service. Pros Very responsive to technical issues and requests. The timekeeping component integrates well with our payroll system. Cons We have no complaints that come to mind, but thank you for asking. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Beth S. Deputy Director, Community Affairs and Police Services Public Safety ### "ESCHEDULE SUCCESS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 The platform will keep you organized and the Customer Service for this platform is phenomenal. Working with eschedule customer service, we customized our schedule to house several different schedules and employees. All of our Training and community events are put on a shared calendar for all to be aware of when they sign into eschedule. The platform is a wonderful tool for today's busy business world. Pros Eschedule is so easy to use and is a one stop shop for managing a variety of schedules at one time, different departments and management. The platform keeps track of each employee's PTO time as its being used and the employee can see how much PTO time they have on any given day. One platform that all employees can see whos working and when. Cons There is nothing I would change about the platform. The Eschedule platform has been very easy to use and has saved so much time with payroll and keeping track of PTO time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Cory B. Emergency Physician Hospital & Health Care ### "eSchedule provides great value and flexibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2025 Overall eSchedule has been excellent, providing great value, service, flexibility to meet the unique needs of our group. Pros eSchedule provides excellent value and a wide range of services for the cost paid. The support staff is also very responsive to quickly address any issues that may arise. Cons The appearance of the schedule on the website is somewhat cluttered and difficult to read, with all of the shifts at different facilities in one long list. Switched from [Aladtec](https://www.capterra.com/p/248403/Aladtec/) The support staff became incredibly difficult to work with after the company was bought by another entity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Matthew W. Deputy Chief Hospital & Health Care ### "EMT Scheduling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 25, 2025 Great! I really enjoy using their product. The staff finds it very user friendly, and I could not agree more. Pros eSchedule has been very helpful with any changes we need. They're quick, responsive and very open to feedback. Cons The only headache at the moment is the way the time card categories are set up, but that is more of an intrinsic thing than their issue. Switched from [ESO Scheduling](https://www.capterra.com/p/193121/ePro-Scheduler-Plus/) It was a cheaper alternative for the same pricing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF Lana F. Administrative Assistant Public Safety ### "Makes time tracking and payroll much more efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2025 My overall experience with eSchedule has been very positive. The system is user-friendly and makes payroll and time tracking much more efficient. I especially appreciate the reports feature, which helps keep accurate records. It’s been a reliable tool that simplifies day-to-day administrative tasks and keeps everything organized. Pros It makes managing shifts and payroll much smoother. One of my favorite features is the ability to clock in and out directly in the system—it saves time and keeps everything accurate. Overall, it’s a reliable tool that makes scheduling simple and efficient. Cons The only drawback I’ve noticed with eSchedule is that it can feel a little overwhelming at first because of all the features. Once you get used to the layout, though, it becomes much easier to navigate. Some of the reports don't make sense for our use and there are some reports I wish could be created but I haven't been able to. But \[sensitive content hidden\] continues to bother the programmers with my requests (in a good way!). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/142521/eSchedule/reviews/) Popular comparisons [Connecteam vs eSchedule](https://www.capterra.com/compare/142521-153140/eSchedule-vs-Connecteam)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)