--- title: "eSchedule Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eSchedule Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/142521/eSchedule/" page_type: "product" language: "en" --- # eSchedule Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eSchedule ## What is eSchedule? eSchedule is the premier choice for first response organizations looking to upgrade to online scheduling while also integrating timekeeping, training records, online forms & more. The software is highly configurable and can also be customized to meet your needs. eSchedule includes 5-star customer support and works well for small volunteer organizations or larger departments with hundreds of employees. Pricing is modular meaning you only pay for the features you need. In business since 2004. ## What is eSchedule used for? [Time Clock](https://www.capterra.com/time-clock-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Recognitions Best ease of use Overall rating Based on 77 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1200 Other, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Employee Scheduling / 2026 - Medical Scheduling / 2026 - Time Clock / 2026 Our "Best of" badge program showcases products with the highest ratings... - Employee Scheduling / 2026 - Medical Scheduling / 2026 - Scheduling / 2026 - Time Clock / 2026 - Training / 2026 ## eSchedule alternatives Highest Rated [4.9 (4,859)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,307)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,383)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/) Starting price $4.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/142521/eSchedule/alternatives/) ## FAQs about eSchedule Overview ### What problems does eSchedule solve? eSchedule solves paper-based scheduling, slow payroll processing, scattered PTO tracking, and poor shift coverage by combining schedules, time clocks, payroll reporting, availability, and employee records in one system. EMS, fire, police, and other public safety administrators benefit most by reducing manual errors, filling open shifts faster, and improving staff communication. Answer based on 68 reviews Overview ### Which roles and teams benefit most from eSchedule? eSchedule is most used by public safety leaders, administrative teams, and HR managers who need reliable staff scheduling and workforce oversight. Chiefs, lieutenants, and directors use it to coordinate shifts, track coverage, and manage compliance, while office and HR staff handle time-off requests, employee records, and day-to-day schedule updates. Answer based on 75 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is eSchedule built for? eSchedule serves small businesses in hospital and health care first, with 86% of reviewers from small companies and 44% from that industry. It is built for EMS, fire, law enforcement, nursing and healthcare, medical staff, and 911 dispatch, with another 36% of reviewers in public safety and 9% in medical practice. Answer based on 77 reviews Features and Usability ### What are the key features of eSchedule? eSchedule includes core scheduling and payroll tools such as employee scheduling, shift management, time clock, timesheet management, and payroll reporting. Differentiating features include certification tracking, document management, messaging, and customizable reports. Reviewers also highlight time off requests, recurring shifts, and employee records for public safety operations. Answer based on 47 reviews Pricing ### How much does it cost and what fees or limitations are included? eSchedule starts at $1200/year for the Basic plan, which includes up to 20 active employees, scheduling, timekeeping, training records, and agency management. A free trial is available. Reviewers often call it a good value that saves time and overtime, though some say the price feels high and mention storage limits. Answer based on 15 reviews Integrations ### Which third-party tools and platforms does eSchedule integrate with? eSchedule integrates with Emergency Reporting, Google Calendar, Microsoft Excel, and Microsoft Outlook. These catalog integrations cover scheduling, reporting, and calendar workflows across emergency response and office productivity tools. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on eSchedule? eSchedule is generally quick to onboard, with live online sessions, webinars, videos, and documentation available for training. End users and volunteers often learn the scheduling basics quickly, while administrators may need more time to configure workflows and learn modules like training, forms, and reporting during early setup. Answer based on 11 reviews Getting Started and Support ### What customer support options does eSchedule offer, and how do users rate the experience? eSchedule offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as friendly, knowledgeable, and highly responsive, often resolving questions the same day or within hours. A few mention early setup bumps or occasional slow follow-up that required reminders, but overall sentiment is strongly positive. Answer based on 37 reviews Shift management ### How well does eSchedule handle shift scheduling and swaps? eSchedule handles core shift scheduling, swaps, and open-shift coordination well, especially for emergency services and public safety teams. Many administrators like recurring shifts, bid requests, and staffing visibility, but some teams find the schedule view cluttered, mobile actions inconsistent, and deeper schedule customization dependent on vendor support. Answer based on 18 reviews ## Features AI summary Based on 16,719 Scheduling reviews Not all scheduling tools cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) eSchedule includes **Calendar Management**, giving teams a clear way to organize appointments and keep schedules visible across the business. However, it does not offer **Real-time Scheduling** or **Booking Management**. Instead, it provides **Mobile Access** (**56%**) and **Calendar Sync** (**51%**), which can help staff view schedules on the go and keep calendar data updated across systems, helping businesses stay organized and reduce scheduling gaps. Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 4.3 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Calendar Sync 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Payroll Management 4.7 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Scheduling 4.8 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Online Time Clock 4.8 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer eSchedule 56 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Class Scheduling: Schedule in-person or online classes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Emergency Dispatch: Coordinate emergency medical response - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Equipment Tracking: Track the location of specific equipment at all times - Event Calendar: A list of events with their respective dates - Fleet Management: Management of commercial motor vehicles for work-related purposes - Float Pool Management: A group of full and part-time employees who work in differing healthcare positions - For First Responders: For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies. - For Law Enforcement Agencies: For various law enforcement agencies like the police department, prosecuting attorney, state patrol, and the director of public safety. - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Incident Response Checklists: Checklist to confirm the incident and response. - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Messaging: Communicate using messages within the system - Messaging/Shift Dispatching: Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. - Mobile Access: Access software remotely via mobile devices - Online Scheduling: Track and organize online shifts - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Skills Tracking: Track employee skills, competencies, training & qualifications - SOG/Protocol Control: SOG/Protocol Control - Time Off Requests: Tools that allow employees to request/schedule time off - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Vehicle Maintenance: Repair of any type of motor vehicle --- Get Advice We can help you find the software with the features you need. Features 4.6 (65) 4.6 Based on 65 reviews ## Pricing Value for money 4.8 (65) Free Trial [View pricing plan details](https://www.capterra.com/p/142521/eSchedule/pricing/) Basic $1,200 Other,Per Year It includes: - Agency Management - Includes up to 20 Active Employees - Scheduling - Timekeeping - Training Records Value for money 4.8 (65) 4.8 Based on 65 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Emergency Reporting](https://www.capterra.com/p/121517/Fire-Package/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (77) 4.8 Based on 77 reviews ## User reviews Overall rating 4.8 Based on 77 reviews Filter by rating 5(61) 4(16) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Allen M. Operations Supervisor Hospital & Health Care ### "West Carroll " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2025 \[sensitive content hidden\] is amazing and is always ready to help and always knocks the ball out of the park with whatever is thrown her way Pros There isn't one thing that i like most about eSchedule it is an amazing product. This system has taken payroll from 6 hours to complete to 30 minutes. Cons The pay code calculations code be a little better but our pay codes are difficult to understand not a fault of eSchedule Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Sara B. Paramedic Operations Manager Hospital & Health Care ### "Gold star company!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2025 In a world of automated answering, and never getting to speak with a human, eSchedule is a breath of fresh air. They answer the phone, or will respond back to a message within a day. Over the time with our organization, they have seamlessly achieved a multitude of our asks. Eschedule continues to earn our support, and strives to be the best they can be. Huge shout out to \[sensitive content hidden\], who have always had our best interest in mind. They keep us in the loop with suggestions and ask appropriate questions to solve the concerns at hand. Pros This team goes over the top in customer service! Always willing to find a way to make the program work for your organization. We've been using them for 7 years, and they continue to get back to us within a day if we need to reevaluate our schedule. Cons Can't say a bad word about this company. We all wish everything would cost less, so I would say a discount or kickback program for longevity of companies. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jennifer M. HR Director Public Safety ### "eSchedule is GREAT!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2025 I have been very pleased with eSchedule and their staff. The implementation took some time, but it has definitely paid off. We had some hiccups at first, as with any new system, but with assistance from eSchedule, we have worked out all of the issues. I would absolutely recommend eSchedule to other organizations. Pros The system is so user friendly. We have so many different schedules and eSchedule is capable of calculating all of the schedules. We were spending about two days calculating manual time sheets. Now, we can process payroll in about 30 minutes after all timesheets are approved. Cons I can't think of anything that I don't like about eSchedule. When I needed something changed to fit our agency better, the programmers were able to accommodate the request. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) Reasons for choosing eSchedule eSchedule could provide what we were looking for. Also, one of the other companies support staff was not located in the US. I wanted a company that if I needed assistance, I could contact them and have the same representative at all times. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KW Kelly W. Manager Hospital & Health Care ### "eSchedule Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 8, 2025 Pros Easy to adjust shifts, add shift comments, and see all bid requests on one screen. Event calendar is great. Cons Signs out too quickly. Would be nice to be able to move from one schedule to another without going to a different link. Messaging feature has several kinks. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Jake B. Firefighter Public Safety ### "New Brunswick Fire Department eschedule review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 8, 2025 Great. No issues. Since starting with eschedule we have grown the platform together. That’s very important I believe Pros Customer service is top notch! \[sensitive content hidden\] are always available and extremely helpful! I also love how they help to make the platform work around our department. They have modified and added so many features after speaking with us to make everything exactly what we need. Cons Wish the scheduling app was slightly easier to use. Drag and drop for the schedule. Firefighters like easy! Especially the ones doing the scheduled. Wish the forms could be in sub categories. We have made so many (and they are great) the drop down just gets overwhelming. Love the fact it not only handles scheduling but also messaging and forms. One stop shop! Alternatives considered [First Due](https://www.capterra.com/p/179338/First-Due/) Reasons for choosing eSchedule Presentation and options available m. Met our current needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CR Cindy R. HR Director Medical Practice ### "HR Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2025 Very positive, excellent customer service. Pros Very responsive to technical issues and requests. The timekeeping component integrates well with our payroll system. Cons We have no complaints that come to mind, but thank you for asking. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BS Beth S. Deputy Director, Community Affairs and Police Services Public Safety ### "ESCHEDULE SUCCESS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 The platform will keep you organized and the Customer Service for this platform is phenomenal. Working with eschedule customer service, we customized our schedule to house several different schedules and employees. All of our Training and community events are put on a shared calendar for all to be aware of when they sign into eschedule. The platform is a wonderful tool for today's busy business world. Pros Eschedule is so easy to use and is a one stop shop for managing a variety of schedules at one time, different departments and management. The platform keeps track of each employee's PTO time as its being used and the employee can see how much PTO time they have on any given day. One platform that all employees can see whos working and when. Cons There is nothing I would change about the platform. The Eschedule platform has been very easy to use and has saved so much time with payroll and keeping track of PTO time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Cory B. Emergency Physician Hospital & Health Care ### "eSchedule provides great value and flexibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2025 Overall eSchedule has been excellent, providing great value, service, flexibility to meet the unique needs of our group. Pros eSchedule provides excellent value and a wide range of services for the cost paid. The support staff is also very responsive to quickly address any issues that may arise. Cons The appearance of the schedule on the website is somewhat cluttered and difficult to read, with all of the shifts at different facilities in one long list. Switched from [Aladtec](https://www.capterra.com/p/248403/Aladtec/) The support staff became incredibly difficult to work with after the company was bought by another entity. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Matthew W. Deputy Chief Hospital & Health Care ### "EMT Scheduling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 25, 2025 Great! I really enjoy using their product. The staff finds it very user friendly, and I could not agree more. Pros eSchedule has been very helpful with any changes we need. They're quick, responsive and very open to feedback. Cons The only headache at the moment is the way the time card categories are set up, but that is more of an intrinsic thing than their issue. Switched from [ESO Scheduling](https://www.capterra.com/p/193121/ePro-Scheduler-Plus/) It was a cheaper alternative for the same pricing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LF Lana F. Administrative Assistant Public Safety ### "Makes time tracking and payroll much more efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2025 My overall experience with eSchedule has been very positive. The system is user-friendly and makes payroll and time tracking much more efficient. I especially appreciate the reports feature, which helps keep accurate records. It’s been a reliable tool that simplifies day-to-day administrative tasks and keeps everything organized. Pros It makes managing shifts and payroll much smoother. One of my favorite features is the ability to clock in and out directly in the system—it saves time and keeps everything accurate. Overall, it’s a reliable tool that makes scheduling simple and efficient. Cons The only drawback I’ve noticed with eSchedule is that it can feel a little overwhelming at first because of all the features. Once you get used to the layout, though, it becomes much easier to navigate. Some of the reports don't make sense for our use and there are some reports I wish could be created but I haven't been able to. But \[sensitive content hidden\] continues to bother the programmers with my requests (in a good way!). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/142521/eSchedule/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs eSchedule](https://www.capterra.com/compare/142521-153140/eSchedule-vs-Connecteam)