# Page 2 | Routific Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Routific the right Route Planning solution for you? Explore 144 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142530/Routific/reviews --- Routific 4.9 (144) [View alternatives](https://www.capterra.com/p/142530/Routific/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Routific ## Showing most helpful reviews Showing 26-50 of 144 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BG Borja G. Managing PArtner Retail Used the software for: Less than 6 months ### "What a great discovery!" October 6, 2024 5.0 Amazing experience using it, testing it and integrating it Pros The accuracy and ease to use coupled with the seamless integration with other systems. Cons Getting around the integration of the mapping system was hard at the beginning but the Routific helped a lot! Review Source OJ Omar J. Founder Food Production Used the software for: I used a free trial ### "Amazing software" November 25, 2024 5.0 Pros The software is intuitive and easy to use. It provides the necessary flexibility for businesses of all sizes to optimize their delivery routes and gain efficiency. Additionally, customer support was quick and helpful when I had a question about logging in. Cons I would love to see a more intuitive way to modify already-created routes. Review Source Dave H. CEO Food & Beverages Used the software for: 2+ years ### "The perfect solution " July 9, 2024 5.0 Pros It is incredibly easy to setup, a breeze to learn and a pleasure to use. Cons It would be great to have an app for administering routes. Review Source MH Meir H. Owner Baker Food & Beverages Used the software for: 2+ years ### "Saved my business and probably my marriage " July 11, 2024 5.0 Intuitive and easy to use for the most part. Getting the route to go in the direction I want from week to week is a little challanging, maybe a feature where you can select from a map areas in order of priority of delivery Pros Automating the process has made a massive improvement in my business - tedious manual management of routing is long a thing of the past Cons The text template has been a bit challenging to work with. I understand that the regulatory process around automated texting is challenging and varies from state to state but it's an issue when customers are not getting a text that is recognizably from my business Review Source Ken G. Manager of Business Development and Community Relations Non-Profit Organization Management Used the software for: 2+ years ### "Routific is Terrific" July 10, 2024 5.0 Pros I liked its ease of use. Not all of our processes are online and it can be used efficiently by our staff who are tech-savvy as well as those who like to operate more in an 'old-school' fashion. I did trials with many of these programs before finding Routific and then was happy that I had found the one that worked best for our operation. Cons No cons as far as our use goes. It does everything we ask of it. Review Source JS Jonathan S. Volunteer Religious Institutions Used the software for: I used a free trial ### "Routific for occasional use by a non-profit" March 25, 2024 5.0 Pros Extremely easy user interface. I needed to generate optimized routes for 20-40 drivers and 500 addresses. I was able to do this without having to trudge through a lot of other features that I didn't need. The routes were generated quickly, and were very drivable. For output I used the spreadsheet that shows all routes and all stops per route. This was perfect for me because the drivers didn't want to get routes over their phones via a dedicated app or a list of hot links to feed into Google Maps. It was easy to go into Settings and customize my optimization criteria. The Routific staff that I corresponded with were extremely friendly and helpful, which made the whole experience a real pleasure Cons I wish I could have gotten the "solution" spreadsheet with a separate tab for each driver (in addition to the main overall tab that I already got), plus a simple pdf of stop addresses for each driver. I wish the free trial allowed more than 20 drivers, although I understand that Routific would have raised the limit for me if I had really pressed. Reason for choosing Routific Their free trial cut off at 250 addresses. Also, their spreadsheet output only came as one tab per driver. Review Source HS Hamu S. DESPATCH MANAGER Construction Used the software for: 2+ years ### "Great value for money!!!!" November 8, 2023 5.0 Has been a godsend since choosing this platform to roll out across my Despatch Department. It has taken what I used to spend one day doing and turned it into a 5 minute task. My business has also enjoyed the fact that they can now see every order out for delivery on a specific day, where as previously, they would have to call me and I would call a driver and then relay that information back to them. Customer notifications has also been a godsend. I now only have to deal with one or two calls per day, where I would previously spend approximately half a day talking to customers. The value for money and customer support have been second to none. I can't recommend this product highly enough. Pros Ease of use. Great customer support. Detailed Analytics. Cost vs Value. Customer notification integration. Time savings. Value add features Cons If I had to rate something down, it would be that the new Routific (Beta) reoptimizes. already optimized routes when dropping a new order on to a route. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Route4Me](https://www.capterra.com/p/149633/Route4Me/)[HERE](https://www.capterra.com/p/213937/HERE/)[FarEye](https://www.capterra.com/p/228871/FarEye/) Reason for choosing Routific Cost. Ease of use. Customer support. Features. Review Source SH Shanila H. Marketing Director Food Production Used the software for: 2+ years ### "More than 8 years "Routific" you doing best to us. Routific is the best route planner and maximize the customer satisfaction." November 14, 2023 5.0 The efficiency of the route map system has played a pivotal role in our deliveries, enabling us to optimize routes and enhance overall delivery timelines. Pros wanted to express our satisfaction with the route map system your team has provided. It has significantly enhanced our delivery operations, and we want to share our positive experience. The efficiency of the route map system has played a pivotal role in our deliveries, enabling us to optimize routes and enhance overall delivery timelines. As a result, our customers have taken notice of the improved service and have been expressing positive feedback through our messaging system. We appreciate the effort your team has put into developing and maintaining this system. It has become an invaluable asset to our operations, and we look forward to continued collaboration. Thank you for providing a tool that has not only streamlined our processes but also contributed to the positive perception of our brand in the eyes of our customers. Cons I would like to bring to your attention the challenging economic conditions we are facing in Sri Lanka. The fluctuating exchange rates and the depreciation of the Sri Lankan rupee have significantly impacted our operational costs. As a result, we are finding it increasingly difficult to absorb the rising expenses associated with your services Review Source Response from Routific November 14, 2023 Thank you, Shanila! I'm so glad we've been able to help your business improve and grow. Thank you also for sharing about the situation with the Sri Lankan rupee. Please email us at support@routific.com regarding pricing. MH Morgan H. CEO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Fantastic Routing Platform and Tool" October 3, 2023 5.0 Overall an A+. Customer service is responsive, the tool is overall excellent, and Routific has been a great and true partner for us! Pros The ease of use, simplicity, and customer service is second to none. I have tried and demo's every routing tool out there and none come close to Routific with ease of use and simplicity. Cons Customer notifications - I wish the platform could customize notifications per each customer. Meaning, unless you delivery for one customer only; you can't add in their name or other customers will get that alert with another company's name. It would be great to have customized alerts. Reason for choosing Routific Simplicity and ease of use. Review Source Response from Routific November 14, 2023 Thank you, Morgan! Your feedback regarding customer notification is heard! We look forward to continuing to work with you and your team. KA Kota A. Data Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Well-designed and fully featured products" April 12, 2023 5.0 Pros Our nonprofit organization has been using Routific for the past few years to regularly deliver food packages to families in need. Each dispatch, we need to manage 100+ delivery recipients as well as dozens of drivers. Planning the delivery routes manually would be challenging, but thanks to Routific we are able to create efficient routes very quickly. Inputting driver and stop information is quite simple, as it can import from spreadsheets. In addition, we have used the API features to integrate Routific with our internal spreadsheets and automate our dispatch process even further. Routific also automatically validates address data and highlights possible errors, which is very helpful as our data can be quite messy at times. The driver app is also easy to use, and we have received positive feedback from our drivers. The integration with mapping apps helps them navigate their routes, and we are also able to track their delivery success and performance afterwards to identify any areas for improvement. Cons We haven't run into any issues with Routific, and it's been a great fit for our organization's needs. Review Source RG Robert G. Events Manager Hospital & Health Care Used the software for: Less than 6 months ### "A great route planning solution for our charity's fundraising collections!" March 10, 2023 5.0 Very, very positive. The customer support are so helpful and as responsive as they can be given the time difference to the UK. The use of Routific has enabled us to more than double the income generated through our Christmas Tree Recycling fundraising scheme. Growth that we expect to continue in the years to come. Pros Routific has been instrumental in our charity successfully expanding our Christmas Tree collection fundraising scheme across our entire catchment area. What used to take a person days of preparation using paper maps can now be done in a few minutes, and tailored until exactly as desired.We especially love the way that routes are dispatched to driver's smartphones, working like an app within the phone's internet browser, but without requiring an actual app to be downloaded. Cons It can take a little while to work out how best to format and upload your address data for most accurate results. But once you administrators are familiar with the system and how best to use it for your organisation, it works very well. Reason for choosing Routific Variety of features on offer. Clear, easy to use interface. Good customer support. Review Source Response from Routific June 5, 2023 Thank you so much for your review! We love being able to help a good cause. DH David H. CEO Food & Beverages Used the software for: Less than 6 months ### "Slick, clean, easy to use routing software" October 7, 2020 5.0 Our restaurant started delivering a large number of meals for a government program due to COVID-19. We were not prepared for the logistical challenge. At the beginning, we were trying to split up the addresses in Excel by city, print out spreadsheets with addresses for drivers, check off what had been completed, canceled, or rescheduled, take notes, etc. It was a disaster. It was impossible to organize, leaving us with little idea of who delivered what, where, or when. This didn't last long though. I love technology and started looking for a solution. Stumbling upon Routific was a godsend. One look at the website and I could tell that it's a disrupter. After creating an account to do the trial period, I uploaded all the stops and created optimized routes for my drivers in minutes. The UI is so good that it makes everything feel approachable. It isn't intimidating. Deployment for my drivers was almost too easy. Seeing my drivers proceed efficiently on their routes, add photos and notes when necessary, then being left with an easy-to-digest record of deliveries was pure bliss. Enabling customer notifications so my recipients know when to expect their meal delivery (and not needing to call us night and day) was just the cherry on top. Bottom line, it's made a really complex job (dividing, optimizing, and distributing routes to drivers) not only simple, but enjoyable. It's been reliable and easy to use in all aspects. Honestly, it's a work of art. Pros My favorite feature about Routific is how easy is it to dispatch routes to drivers. For a brand new driver, all they have to do is install the app on their phone. After that, Routific sends a text message with a link that opens the route automatically in the app. For dispatchers working with tech-impaired employees, this is a life-saver! You don't have to create accounts for them or share passwords or anything like that. The driver app is also attractive with a clean and intuitive UI. It's easy for people to learn to use. As a dispatcher, the web UI is clean and attractive. It feels lightweight even though it's doing a lot. Creating a route with multiple drivers and quite a few stops, especially when there are unique situations, is complex--however, Routific makes it about as easy as I can imagine it being. It is very flexible, allowing for lots of changes and variables, and it handles it all easily. It's nice that the driver app allows drivers to use the navigation app of their choice (Waze, Google Maps, Apple Maps). Not only does it allow for the possibility of superior navigation, but it is also one less thing to teach the driver. The customer notifications are incredibly easy to setup and they work very well. Cons As great as the software is, it does get expensive quickly. In fact, for a small business, it's about as expensive as I think we could take, especially with its per vehicle pricing model. I think maybe plans that included a certain number of vehicles might make more sense. Also, the pricing for customer notifications feels exorbitant. It starts at $16 (annual plan, $19 for monthly), which might be reasonable alone, but that price is per vehicle. If you have a few active vehicles on your delivery route, you'll be paying a steep cost for those text messages. This really should be a flat fee service I think. Feature-wise, my main complaint would be in regard to customer notifications--you can only choose SMS only or email only. If you need to mix and match notifications because some stops can't receive SMS notifications and others don't have emails, you're out of luck. Secondarily, while you can see the location of drivers in real-time, Routific does not seem to show the routes that drivers actually took, along with speeds and related data. There have been times when that would have been helpful. It also doesn't seem to provide GPS data to verify the location when the driver marks a delivery completed. Alternatives considered [Route4Me](https://www.capterra.com/p/149633/Route4Me/)[RoadWarrior](https://www.capterra.com/p/167797/Road-Warrior/) Reason for choosing Routific Most route planner apps/software are designed for solo independent contractors, not for a dispatcher and team of drivers. The most relevant competitor is Route4Me. This software appears powerful and generally well-liked, but it's more pricey out the gate for a small operation like mine in order to match the features of Routific. The app seems good, but it does navigation itself instead of allowing driver choice, and it doesn't seem as easy to deploy as the SMS route link that Routific uses. The web interface of the two is not comparable--Routific is FAR superior in terms of ease of use and attractiveness. Not only did Routific offer a compelling feature set for a relatively low cost of entry (although it does add up quickly, as noted above), but it clearly is the newer, disruptive product on the block, offering a modern solution for businesses of all sizes. It was a pretty easy choice. Review Source GM Ginger M. Owner Food & Beverages Used the software for: 2+ years ### "Essential Program for your Meal Delivery Business" November 10, 2023 5.0 We have been so impressed with Routific. It is so easy to use, makes routing one of our quickest and easiest tasks. The customer notification add on is worth every penny and has cut the number of phone calls we get with delivery questions down to almost nothing. And, whenever we have had a question or issue, customer service has been right on top of it and fixed it extremely quickly. Pros Routific makes scheduling your route a breeze and transferring it to a spreadsheet just as easy. The app is super easy to use and can be downloaded and taught to new drivers in minutes. The customer notification function makes our small business look like a big business and also keeps them very well informed about their delivery with the touch of a button. Cons We have not really had any issues in the couple of years we have been customers but if I had to pick something that could be improved on I would say that it would be nice to be able to have the ability to add more characters or even logos to the customer notification texts. Reason for choosing Routific Honestly, we originally picked Routific because it was the most economical when we began the meal delivery division of our catering company. Now that we are 4 years in and growing we wouldn't switch since we've had such a great experience. Review Source RP Rebecca P. Owner Food & Beverages Used the software for: 2+ years ### "Prepped by Bec LOVES Routific" June 6, 2024 5.0 I LOVE ROUTIFIC. From the customer support, customer service, onboarding, ease of use for myself, ease of use for the drivers, and ease of use for my customers receiving real time updates for thier orders. It was an absolute gamechanger. Pros I love how convenient it was to keep tracking of my drivers and thier deliveries. Delivery Sundays were always pretty stressful and Routific helped eliminate a lot of that burden. Cons The only con was that I was unable to track my drivers from my mobile device. I was able to with a tablet, but that was a bit cumbersome. I know the Beta Routific offers this, but I never transitioned into the Beta. Reason for choosing Routific Modern look. Easy to use. Loved everything about it. Review Source Response from Routific June 12, 2024 We are so glad to work and support small businesses like yours. We are so inspired by your ambition and awesome-ness! Ricardo V. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Routific" June 21, 2023 5.0 Our overall experience has been pretty good with Routific, would recommend the product to a colleague Pros We like the ability to load routes using a template Cons We think that the live tracking feature should be a standard and not an addon. Reason for choosing Routific We found the people behind Routific very responsive to our needs, especially when we were trying to figure out how to integrate it with our workflows. Review Source Response from Routific November 14, 2023 Thank you for your kind words. We are happy to know our customer team has been able to assist you effectively. Please don't hesitate to reach out should you need anything from us. MK Marian K. Project Coordinator Fund-Raising Used the software for: Less than 6 months ### "Excellent Software for Route Optimisation" April 3, 2024 5.0 My experience with Routific has been very positive. I especially appreciate when the support staff is professional, friendly and prompt with their attention to your questions. Pros As someone with a background in software design, I give Routific 5 stars. The user interface is excellent, the navigation in the software is intuitive, and the manual is well designed and helpful. The software developers are very good at what they do. I also liked the live demo which allowed me to see Routific in action and to ask questions. Cons I haven't found anything to dislike about the software and, based on my experience so far, I don't expect I will. Review Source Response from Routific June 12, 2024 I am so glad we have been able to help you with your routing. It's always a pleasure to connect with our users. Thank you for the review! RP Ryan P. Owner Food & Beverages Used the software for: 1-2 years ### "Happy Routific user " November 17, 2021 5.0 Delivery management for both wholesale and B2C deliveries has been a lot easier with Routific than other products we have used. It has saved us a lot of time this past year when our services have moved to home delivery. Pros Fast and easy to use. Easy to integrate with basic custom automation as well. Cons Pricing could be lower. The map function sometimes picks routes that don't make a lot of sense like side streets, back alleys, etc. Review Source HC Hallel C. CBO Consumer Services Used the software for: 2+ years ### "great service " May 31, 2023 5.0 great experience in terms of product and support Pros The routing is great and the support of the company is amazing - highly recommended Cons Nothing special to say here. We are very satisfied Review Source Response from Routific June 5, 2023 Great to hear you're happy with Routific! MF Mike F. Deliveries agent Logistics and Supply Chain Used the software for: Less than 6 months ### "Excellent product, great value" September 23, 2022 5.0 It has literally knocked at minimum an hour off deliveries. Pros It's ease of use is a huge benefit and the reporting provided is great. Cons Nothing not to like, biking delivery on its way too Alternatives considered [Spoke Dispatch](https://www.capterra.com/p/210604/Spoke/) Reason for choosing Routific Far more user-friendly and better pricing model Review Source Response from Routific October 13, 2022 Thanks so much for the great review, Mike! We're looking forward to the bike delivery too :-) RB Rachel B. Co-Chair Events Services Used the software for: Less than 6 months ### "Not Fake News: This App is Truly Great" January 26, 2021 5.0 There are a lot of disappointing apps out there in the Shopify app store and often the weaknesses are not immediately apparent, so only after trial and error and heartache does one realize the app does not meet expectations. It is incredibly refreshing to use an app that met and exceeded expectations. Pros With just a little figuring we were able to use Routific with great results. Easy to create driver profiles, easy to set up with orders from Shopify, easy for drivers to use.  We are a first time e-commerce site and plunged directly into making about 25 daily local deliveries in an area that spans 75 miles. All our drivers are volunteers so they had no special experience making deliveries, and I had no experience making routes. With Routific, it was so easy to select the orders in Shopify and in minutes have an optimal route. The app is browser based which the drivers really appreciated, they didn't want yet another app on their phones, and it meant there were almost no instructions I had to communicate to them. They got a text, they opened the program on the browser, and off they went. When each delivery was finished, the app checked it off and sent them to the next address. Soooo user-friendly! Cons It wasn't immediately obvious how to find on the dashboard the routes already created, but perhaps this was lack of familiarity as I did figure it out after a while. Reason for choosing Routific Did not allow us to select any order in Shopify, we could only add to the route order which had "local delivery" selected for the shipping option. Whereas Routific allows you to add any order to your route. Review Source JS Joel S. IT and Operations Manager Wholesale Used the software for: Less than 6 months ### "My experience with Routific - what an wonderful company and an amazing product." June 9, 2020 5.0 We had used the Routific API when conducting a costing exercise late last year and had found it exceptionally easy to use. 3 months ago when we decided to start delivering some of our own freight in a van we turned to Routific again and began using the software using xls files to import the delivery information. within two weeks our team had integrated it with our ERP so that these imports were not necessary making it a breeze to manage the van and the ever changing runs. Also this review would not be compleat without a shoutout to Alfin. he has been absolutaly wonderful to work with. Pros Ease of Use. It was exceptionally easy for my team to integrate with our ERP. This is due to the API being well structured and the Documentation being well laid out and containing all the relevant information. The UI is very well laid out and my staff had no trouble at all learning how to use it. Our driver also finds the web interface easy to use and very intuitive. the way he can open the next destination in Google Maps saves him a lot of time. Cons I don’t really see any Cons. The Features that I would like to see in the software in the future are, the ability to track the driver in realtime and possibility a native Android App. Alternatives considered [RouteXL](https://www.capterra.com/p/158784/RouteXL/) Reason for choosing Routific I had used RouteXL for a previous cost analysis exercise a number of years ago and found that it lacked the ability to give me number of hours and km travelled on each Route. Review Source JS Jason S. Director Food & Beverages Used the software for: 1-2 years ### "very good package overall " September 1, 2021 4.0 Good Pros All the features which make the package flexible Cons The lates app update - all is good except the fact you can no longer swipe up to see all the details of the order/customer Reason for choosing Routific See above Review Source JF Jamie F. Online Store manager Food & Beverages Used the software for: 6-12 months ### "Great For Small online Business that have a number of drivers" October 28, 2020 5.0 Pros very easy to set up, upload bulk orders/deliveries and very quick to adjust the deliveries into a smooth route. I really like the live tracking, when customer call and ask when they will get there order I can easily check the system and give the customer a realistic time frame. Cons It would be great if you could have an admin app for phones. when customers call me about there order i have to always go to a PC login in open the program then fine the route etc. if it was an admin phone app that can see the live routes it would be very helpful for people on the go. As a small/medium business who has just started online sales you have to subscribed to many applications. you need to pay for online store, integration apps (zapier), Mailchimp and now for delivery a routific. when you compare routific to the other apps on the chain i spend more money on it and get the lower level (less premium version) where on my other apps i pay less but i am on higher tiers. Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/) Reason for choosing Routific price and functionality Review Source RA Ruben A. Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Great app and fantastic customer support" January 31, 2022 5.0 We operate a non-profit produce box, and we were swamped with the first pandemic lockdown. Routific gave away several months free use to non-profits doing pandemic relief and it was a lifesaver for us. In the past we had been using Google Maps, with lots of printed paper and manual entry, and we just wouldn't have been able to handle the volume we faced during lockdown. Customer support was fast, clear and helpful as I was testing and then implementing. And it turned out our volunteers love the app and having the route dispatched to their phone. In our network of non-profits, several others are using Routific, and we all love it. I see it being integrated with many of the farm-to-customer platforms as well. Pros Routific is a joy to use. We only use it weekly so we aren't power users, but Routific is thoughtfully designed and is intuitive to work with. The ease of reordering stops is great, and the drivers love the phone app so we can dispatch their routes to them. Cons Sometimes I check "Don't show this again" and it shows it again, so I am clicking away boxes when I am trying to work. There is nothing substantially bothersome, they have clearly worked hard on the design. Review Source VR Verified Reviewer Co-Founder & Strategic Projects Director Furniture Used the software for: 2+ years ### "Essential tool for SMEs with delivery fleet" December 11, 2018 5.0 It's the best routing solution out there. It is the best at what it does. If you are wasting time doing routes automatically, and you have pressure to minimize gasoline cost and manhours, this is a great solution. Pros Ease of use. It is extremely intuitive and simple to set up. Cons The solution is missing analytics of your routes Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.