# Page 3 | Routific Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Routific the right Route Planning solution for you? Explore 144 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142530/Routific/reviews

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Routific

4.9 (144)

[View alternatives](https://www.capterra.com/p/142530/Routific/alternatives/)

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Last updated May 21st, 2026

# Page 3 - Reviews of Routific

## Showing most helpful reviews

Showing 51-75 of 144 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KŽ

Kajetan Ž.  
Fleet management, costumer service  
Food & Beverages  
Used the software for: Less than 6 months

### "Simple as bread"

April 3, 2020

4.0

Excellent made my life a lot simpler. If we scale, I hope it will scale with us. I also like the support guys were super helpfull

Pros

The simplicity is king. I dont have to show my drivers anything the administration is funny how easy it is. The other software made the whole task look super difficult with a ton of features I didn't use. I also like the interface, the simple use of colors. Its so simple my little brother can use it.

Cons

It is maybe laking some simple features like more notes for drivers. I would need a note that I can name. My guys have to put bread in to deliveries and for them to know how much to but I would like a costumizible note that i could name Bread and just add 1,2,3... Also there are a few bugs, and the softwere becomes a bit slow to respond when you go 250+delivery.

Alternatives considered

[GSMtasks](https://www.capterra.com/p/149699/GSMtasks/)

Reason for choosing Routific

Ease of use, and the feature to export the solution. Probably all of them have this feature but It was just too difficult to find ;)

Review Source

Response from Routific

May 27, 2020

Thanks for the great review! You mentioned that you'd like to create notes for drivers. We in fact have this this! You can use "custom fields" when you upload your stops. https://academy.routific.com/en/articles/1370850-custom-fields-and-how-to-add-them

SH

Sean H.  
CPC and Outreach Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Made Our Days Way Easier!"

November 10, 2020

5.0

Fantastic! This was exactly what we had been looking for for months.

Pros

This software was a godsend. Since Covid, we have primarily been servicing our participants via delivery. For months we were trying to find an application that would be beneficial and save us valuable time and resources, so we can better serve our community. Fortunately, I received a delivery from another company that was utilizing Routific and they couldn't stop singing it's praises. We've been able to serve a greater number of people at a more efficient rate. The features have allowed for better and more in-depth services to be provided by our team. We love the fact that routes are saved and can be analyzed at a later date. And the real-time progress reports are extremely beneficial. Our drivers also appreciate the freedom to utilize any map system on the back-end. The editing tools were easily learned and applied. All in all, a great program.

Cons

The only issues we came across, were the occasions in which we had to stop what we were doing after the routes had been published and we're trying to dispatch the routes. It would intermittently ask for permissions that had already been given. Not always ideal, when we're rushing out the door. But again, this happens only once in awhile.

Review Source

Rachel G.  
Business Owner/Operator  
  
Used the software for: 1-2 years

### "Great product that changed our lives! SIGNIFICANTLY minimised time taken planning deliveries."

April 23, 2018

5.0

Pros

It is easy to use, intuitive and super efficient to set up our delivery routes. Drivers found it easy to use. Marc, Suzanne and the team were super quick to respond and helpful with all of our queries, and engaged in depth with us on particular functionalities unique to our business. Would recommend this software to anyone.

Cons

Integration with our online shop (Shopify) was less than we hoped for, however, when we raised this with the Routific team they immediately worked with us to begin building this functionality. This included multiple meetings to understand our individual needs and regular feedback on the process of building this part of the app. We couldn't have asked for a more!

Review Source

DM

Douglas M.  
Owner  
Food Production  
Used the software for: Less than 6 months

### "I never give 5 stars..."

April 4, 2020

5.0

Super happy! We needed an intuitive, plug and play solution for managing several drivers at the same time and Routific saved the day. Customer service has also been excellent and willing to work with us. It's pricey but worth every penny.

Pros

We had to pivot quickly from doing farmers markets to making deliveries after coronavirus hit. Routific ended up being a perfect solution for us, helping us manage 5 drivers and 150 deliveries all delivering on the same day. Getting set up was super intuitive and quick, and we were operationalized within an hour of creating an account. The routing algorithm isn't very customizable, but it's very easy to drag and drop stops from one driver to another, or to shift the stops around. Driver experience was very smooth as well.

Cons

Team at Routific is still adding features, so this will likely be outdated soon after writing (April 3, 2020). The interaction between the software and native map apps on the phone could use a little work. Also as mentioned, the routing algorithm is set up to basically only give out an even number of stops to each driver, regardless of length of route. It's easy enough to fix and we can ship a full manifest, exactly how we want it, with 15 minutes of work after uploading the stops.

Review Source

DB

Daniel B.  
Solution Consultant  
Food & Beverages  
Used the software for: 6-12 months

### "Simple and Scalable route planning software that saves you time"

November 4, 2020

5.0

Simple to setup, simple to use. Fun and informative with the facts about bees (lots of apps miss this 'pleasure' aspect). Can highly recommend Routific for route planning for any size business.

Pros

Routific is really easy to use, especially when uploading addresses via csv. We went for a 'simple' integration approach of exporting orders from our website into csv and importing them into routific. Only brand new addresses (that aren't even on google maps yet) had a bit of difficulty - but for context, it's about 10 in every 2000 deliveries we made where we had to manually adjust those addresses. Overall, super pleasant app!

Cons

Main missing feature would be the ability to have multiple users without needing to share a single login. And then the other feature that would be nice would be the ability to 'drop' addresses onto the map without having to rely on the address search function.

Review Source

AL

Andy L.  
Managing Director  
Food & Beverages  
Used the software for: I used a free trial

### "User friendly platform"

May 29, 2023

5.0

Good customer support, easy to use interface. Would highly recommend.

Pros

Platform was straight forward and easy to use for the admin and drivers. Clean and user friendly, functional and not ‘cluggy’ like some of the other platforms I have trialled.

Cons

No further recommendations at this stage.

Review Source

Response from Routific

June 5, 2023

Thank you! We're so happy to hear about your experience with Routific.

Kenneth J.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Routific really saves us time"

December 4, 2018

5.0

Great!

Pros

The ease of use. Everything is easy to find and user friendly

Cons

Maybe the amount of features. I prefer it works well and just a little amount of features than the other way round. But I'm missing just a few important features.

Review Source

Response from Routific

March 15, 2019

Thanks so much for the great review. We always appreciate it when our customers take the time to let us know how we're doing. Also, I'm happy to say that we're working on releasing some new features in the new year. Stay tuned!

KB

Kevin B.  
General Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Easy and straightforward "

September 1, 2021

4.0

It's been great and has saved time and money by planning the routes.

Pros

Ease of use. It's a very functional program but very easy to use and pick up on. No problems since using. Have used it almost every day during the pandemic.

Cons

Cost to add more vehicles. Sometimes during high traffic times we could use 3 vehicles or more but it's an added feature you need to pay for.

Review Source

Matt S.  
Owner  
Education Management  
Used the software for: I used a free trial

### "Exactly what I needed!"

June 16, 2020

5.0

I'm running two week-long STEM summer camps for middle schoolers. Our original plan was to have the campers at the local high school all day and we were going to feed them snacks and lunch from our top local caterer. Well, due to COVID19, we have converted camp to an "at home" experience. But we are determined to keep the food component, so we are driving lunch to 35 campers each day. My wife, my friend \[SENSITIVE CONTENT HIDDEN\], and two of my students are doing the driving. Using my free trial, I was able to set up \[SENSITIVE CONTENT HIDDEN\] as drivers. Then, I was able to plug the 35 campers into routific, optimize the routes, and then dispatch. It was AMAZING. What an incredible product.

Pros

So easy to use. So easy to make modifications to your stops, drivers, and routes. And the dispatch button is magic.

Cons

I have no complaints. Maybe another pricing tier for users like me.

Review Source

MV

Marino V.  
CEO  
Arts and Crafts  
Used the software for: 2+ years

### "Great route planner for SME"

May 14, 2020

5.0

Pros

In the beginning I liked how easy it was to set up and start. I just exported my customer's addresses into a CSV document and started planning routes. Saved me a ton of time. Later on I started to love the API that they offer so now I have all kinds of optimization and time saving features built in.

Cons

There is nothing that I can think that I haven't been able to solve in some way using Routific. It fulfills all my needs.

Alternatives considered

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[GSMtasks](https://www.capterra.com/p/149699/GSMtasks/)[Tookan](https://www.capterra.com/p/218952/Tookan/)

Reason for choosing Routific

It seemed like it was easier to start using Routific. Since then the customer service is really what has made Routific stand out to its competitors.

Review Source

kW

kenny W.  
directer  
Machinery  
Used the software for: 1-2 years

### "Amazing product"

September 1, 2021

5.0

amazing and easy

Pros

Easy to use, very professional, great customer support

Cons

all good nothing bad at all better than all others online

Review Source

Brandon D.  
President  
  
Used the software for: 1-2 years

### "As our business grew, we need a routing solution and Routific worked perfectly for us."

April 9, 2018

5.0

Pros

\- Online routing with previous route history - The ability to one more many stops around was very useful - Regular updates improves its utility and regularly adds features

Cons

\- Only handles 500 points, but we rarely needed more - Requires an email to cancel service, no online cancel button

Review Source

Response from Routific

April 10, 2018

Hi Brandon, Thank you so much for the review! Just wanted to clarify that Routific can route more than 500 stops at a time without any issues. Sorry if there was a miscommunication along the way. Please let me know if you need someone from our team to help you in the future when you're routing again. Best wishes!

DS

Dave S.  
Teachers husband  
Education Management  
Used the software for: I used a free trial

### "I just needed some help"

August 1, 2023

5.0

Pros

Other trials were of no use as they had a limit on the number of addresses, so the one week model was perfect.Once addresses were added I was amazed at how easy it was to text a route to a mobile number (driver) and them manage the route from there. The links into Google maps for directions made the deliveries so simple!!

Cons

Nothing. This product saved me hours and hours planning and driving, and as such a ton of money also!

Review Source

AH

Aaron H.  
Sales Manager  
Food Production  
Used the software for: 1-2 years

### "A reliable time-saver"

September 2, 2021

5.0

Pros

We are very happy with the features that we use regularly on Routiffic. It is easy to use and easy to train people on. It saves us time and makes us more effective and efficient.

Cons

There are a great deal of features that we do not, at this point need - but it is nice to know they are there for when we need them

Review Source

JK

Jonathan K.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Made my deliveries 3x more productive"

April 28, 2020

5.0

Very positive. Easy. It took me a couple of days to learn how to input all the info and manage it and know how the dispatch works and everything. Very positive.

Pros

Its intuitive, it has awesome features like the client notifications, and everytime I had a question I was serviced in a very comprehensive and friendly fashion. They didnt stop until I said I was satisfied.

Cons

Just a little bug that you can't manually input the coordinates of a place, it has to be uploaded from excel every time.

Alternatives considered

[Mappr](https://www.capterra.com/p/196734/FLIGHTMAP/)[Tookan](https://www.capterra.com/p/218952/Tookan/)

Reason for choosing Routific

There were up front complications on setting up the product and learning how to use. It required this guy from India to call me and chat with me and they werent very aware of what I was going through. It took too much energy to understand and get started. Routific was very simple compared to those other products.

Review Source

SC

Stefano C.  
COO  
Food & Beverages  
Used the software for: 1-2 years

### "Innovation and quality for your transport "

June 18, 2020

5.0

I had a really good time. \[SENSITIVE CONTENT HIDDEN\] is my Routific's consultant and has always helped me if there were problems. I am also very happy with the economic aspect; they have always been willing to discuss and meet my requests.

Pros

In a few moments the software is able to organize my deliveries. It provides very important support for my drivers.

Cons

There are very few aspects that I don't like. I would like Routific to offer me an alternative when planning tours, if some deliveries are excluded from planning due to lack of time or other problems.

Review Source

Ryan G.  
Associate Product Manager - Data  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Easy to use, quick to set up, fully featured"

April 3, 2020

5.0

Providing route optimization for door to door delivery of emergency food supplies to home-bound seniors, as well as quarantined or isolated families with children would not have been possible without this.

Pros

Really appreciated that I do not need to enter an end location point to enable route optimizations. We don't know where our drivers will end up after a route, we just need the route to be as fast as possible.

Cons

So far I have not found anything I like least, I suppose that I wish I did not have to download the solution to see a table view of the route just to check it, I'd like to be able to see the table view right in the browser so I can catch mistakes with load, notes, timing etc. I find the timeline feature confusing and not as helpful.

Alternatives considered

[Maptitude](https://www.capterra.com/p/93335/Maptitude/)

Reason for choosing Routific

Price, easy of setup, SAAS, API features.

Review Source

PZ

Patricia Z.  
Logistic Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Love Routific!"

April 24, 2020

5.0

Pros

I love this software because it is so simple and easy to use. It helps us a lot with our daily runs. It's a really easy and great tool to have. Customer service is amazing. They are really committed to this product and to their customers.

Cons

There are a few things that are still missing. For example, switching an order from one date to another would be extremely helpful as some customers are not available on some dates. Also being able to select more than 1 order to unschedule it. I like to make my own runs but Routific routes them on its own and I have to unschedule them 1 by 1.

Reason for choosing Routific

Nice interface and easy to use!

Review Source

MN

Michael N.  
Owner/Logistics/sales  
Food & Beverages  
Used the software for: 6-12 months

### "Efficiency and Increased Delivery numbers"

February 15, 2021

5.0

Overall Routific has been easy to use. It works well with our order system and is affordable for our small business. I like the visual representation of the stops. It allows at a glance understanding of how the day is progressing.

Pros

I like the customer notifications. Allows us to do faster drops and means more deliveries a day. I like the ease of rescheduling or cancelling deliveries.

Cons

I would like to send different notification messages to different types of customers. being able to assign 2 different messages to specific customers would be a bonus I would like to use coordinates more. making it easier to enter coordinates into the "add a stop" quickly would be extremely beneficial as we serve many rural areas without addresses.

Reason for choosing Routific

Price, usability

Switched from

[Onfleet](https://www.capterra.com/p/142633/Onfleet/)

Price mostly. Onfleet was less user friendly.

Review Source

JR

Jen R.  
Director  
Food Production  
Used the software for: Less than 6 months

### "Game-changer for small scale food distribution and food relief org."

October 13, 2020

5.0

Brilliant. Love it. And...to top it off every bit of correspondence we've had with the Routific HQ has been fast, responsive and generous. Go team!

Pros

We love this software and are constantly discovering other capabilities that allow us to scale and manage constant changing variables (e.g. different drivers, destinations, loads, etc.). This software was a game changer for us in the Covid response. We were able to grow quickly - 6-fold in terms of capacity to distribute low cost/no cost food to four local suburbs.

Cons

It would be great to see this software integrated with the Open Food Network online platform. It could really catapult small-scale food producers, farmers and food hubs to aggregate, distribute and transport their produce and goods quickly and efficiently to markets and consumers. In writing this...it was only that we had to do quite a bit of back end work on spreadsheets to make them integrate better with the Routific format.

Reason for choosing Routific

We learned about Routific when we were hitting our heads against the wall and one of us posted a 'help' on Facebook for recommendations. Someone responded that they heard Routific was working well with another food hub and we jumped on it. We've never turned back.

Review Source

JG

Jeff G.  
Operations  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "What a Find!"

October 29, 2020

5.0

I'm really not sure where our company be without Routific! We have been able to perform at a peak level due to to the software, allowing our staff to handle a large volume of deliveries, with minimal effort...

Pros

Ability to plan, route and manage daily trips through basic and simple steps!

Cons

The inability to close Canada/US border when routing trips Routing trips over the course of multiple days

Alternatives considered

[FreightPath](https://www.capterra.com/p/194834/FreightPath/)

Reason for choosing Routific

The power of the software at the price point.

Review Source

NW

Nat W.  
President  
Food & Beverages  
Used the software for: Less than 6 months

### "Designed for API integration, Routific is highly usable and excels with its own UI"

April 8, 2020

5.0

I started using Routific to build a direct to consumer same-day home delivery program of hard cider and beer. In less than three weeks, my team of four drivers has made over 1000 deliveries. Routific is central tool to managing this process. I demo'ed two other solutions before selecting Routific.

Pros

Extremely low learning curve. UI is simple to understand. High quality and rapid response to help requests. No unnecessary features. Flexibility in how you use it. Does not push you into one style. Useful for same-day delivery businesses, which are a big challenge. Excellent trial offer to get you started.

Cons

Some of the UI elements are a bit buggy requiring careful clicking. (Route/stop timeline) Some of the process UI is annoying, inefficient. (Unnecessary confirmation dialogs when selecting drivers.)

Reason for choosing Routific

See above!

Review Source

EM

Ed M.  
First Officer  
Photography  
Used the software for: Less than 6 months

### "Thank you \[SENSITIVE CONTENT HIDDEN\] and the Routific team!"

April 29, 2020

5.0

Routific has been a fantastic help for me as we tackle a charity project during the pandemic. We are photographers doing The Front Steps Project (\[SENSITIVE CONTENT HIDDEN\]). As of this review, we have been able to raise over $25,000 in donations to \[SENSITIVE CONTENT HIDDEN\]. Without Routific, there is no way we could generate as many donations as we do because we could not get to as many people. Also, it’s amazing for up-front planning. I can take 50-100 address in a community, dump into Routfic and then easily break the project into days – the first 20-25 are day 1, then next 20-25 are day 2, etc. It would be a nightmare for me to try to figure that out manually. Thank you for making it available for charities like this project!!!

Pros

Ease of use. Simple integration/import from Excel data (or any CSV data source). Integration into mobile device GPS products (Google Maps, Waze, Apple Maps). Accuracy of routing. Ability to integrate exceptions (time windows) at the individual customer/stop level. Customer service is great!

Cons

I really don't have any cons to mention.

Review Source

PL

Peter L.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Cracks an impossible code on a daily basis - lightning fast"

August 6, 2016

5.0

I own a document destruction business. Every day I put two drivers out into the field, each servicing between 15 and 20 clients a day. No two days are the same. And these stops are within 120 miles radius of my office. There is just no way to do this manually. With Routific, I export a CSV file from my CRM of the day's work, upload it into Routific and within 2 minutes, the software plots the optimal solution for me. Better yet, I can manually override the plot and then the software will optimize the route base upon my manual "tweaking." The software also allows me to customize on a "per stop basis" the duration of each stop (they can range from 5 minutes to 4 hours), which truck services which client (the small truck in New York City, the big truck for larger jobs). Very handy. Truly impressive optimization software.

Pros

Fast Flexible Easy to use UI Powerful

Cons

The colors of the plots are hard to reach (colors are too similar).

Review Source

Response from Routific

November 1, 2016

Thanks so much, Peter. Really glad we're able to help your business soar! We're adjusting the color scheme in an upcoming release, so those pins will be more easily distinguishable. Cheers!

Walid P.  
Coordinador de proyectos  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "The best app to set up your routes"

December 18, 2018

5.0

I use Routific in my company where i have to prepare and deliver meals. Everyday we have new customers with different address and this app organize it so the truck can deliver the meal within the best possible route.

Pros

Routific is a Route optimizer that helps you organize the best route possible to save time and fuel. What i like the most is that it has two interfaces: dispatcher mode and driver mode to make it easier to understand.

Cons

I think the middle plan could be less expensive, considering the small companies like mine that are just beginning in the business.

Review Source

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