Who Uses This Software?

People needing a simple, custom, secure platform to track and manage their assets.


Average Ratings

587 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,400.00/year
    See pricing details
  • Pricing Details
    We offer custom pricing based on number of assets.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Asset Panda
  • www.assetpanda.com/
  • Founded 2012
  • United States

About Asset Panda

Asset Panda is a powerful Cloud/Mobile App fixed asset tracking platform that helps you work smarter. We help people track, manage and support their fixed assets throughout their life cycle. Our software is configured to the way our clients work, secure and leverages the mobile devices your employees already carry. Get a free guided demo today!


Asset Panda Features

  • Asset Budgeting
  • Asset Lifecycle Management
  • Audit Trail
  • Barcoding / RFID
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Inventory Tracking
  • Tax Management
  • Activity Tracking
  • Audit Trails
  • Barcoding / RFID
  • Check-in / Check-out
  • Depreciation Tracking
  • Disposal Tracking
  • Inventory Management
  • Location Tracking
  • QR Codes
  • Reservations
  • Service History
  • Compliance Management
  • Dashboard
  • Exceptions Management
  • Internal Controls Management
  • Issue Management
  • Multi-Year Planning
  • Risk Assessment
  • Barcode Generation
  • Barcode Scanning
  • Custom Labels
  • Inventory Management
  • Label Templates
  • Receiving Labels
  • RFID
  • Serial Number Tracking
  • Shipping Labels
  • Calibration Instructions
  • Calibration Schedules
  • Compliance Management
  • Device History
  • Due Date Tracking
  • Gage Management
  • Label Printing
  • Measurement Readings
  • Multi-Station Management
  • Out-of-Tolerance Notification
  • Statistical Data Reporting
  • Barcoding / RFID
  • Import / Export Management
  • Inventory Management
  • Order Management
  • Purchasing
  • Returns Management
  • Sales Forecasting
  • Shipping Management
  • Warehouse Management
  • CMMS
  • Energy Management
  • Equipment Management
  • Facility Management
  • Inventory Management
  • IT Asset Management
  • Maintenance Management
  • Parts Management
  • Preventive Maintenance Scheduling
  • Software License Management
  • Warranty Management
  • Work Order Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management
  • Allocation
  • Barcoding
  • Cost Tracking
  • Forecasting
  • Item Management
  • Order Management
  • Procurement Management
  • Reorder Management
  • Serial Number Tracking
  • SKU / UPC Codes
  • Supplier Management
  • Alerts/Notifications
  • Barcoding/RFID
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Depreciation Management
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management
  • Calibration Management
  • Fixed Asset Management
  • Issue & Return Management
  • Job Costing
  • Maintenance Scheduling
  • Order Management
  • Tool Kitting
  • 3PL Management
  • Barcoding / RFID
  • Category Customization
  • Channel Management
  • Demand Planning
  • Inventory Management
  • Location Control
  • Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Returns Management
  • Shipping Management

Asset Panda Reviews Recently Reviewed!


Capterra loader

Asset Panda solved the impossible.

Sep 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.

Cons: Some of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.

Overall: We had an incredibly diverse inventory. Fields for one asset didn't necessary make sense for many other assets, which just about every inventory solution we slogged through demos trying out couldn't handle. At first I found their 10 table (group) limit rather restrictive, but once I figured out how I could leverage their system into a functional schema, it was as incredibly robust as if I'd built the database myself - and fast for a cloud solution. Now I don't need to spend unthinkable amounts of time building a LAMP solution from the ground up, or paying someone to do it for us, and all without hardware to worry about either. It's an expensive solution, but it will guarantee a worthwhile ROI when you do the math and realize the costs of creating a solution as powerful as they have yourself. And you get the Apps too!

Vendor Response

by Asset Panda on September 19, 2018

Hi James, we appreciate you writing a review on the Asset Panda No code platform. We strive the offer the most adaptable platform in the world to help our clients meet their specific business needs without having to write one line of code. If anything comes up we can help you with please reach out to Oiler Workd Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Product does what it is supposed to -- and we especially make use of the mobile application (scan)

Nov 28, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Definitely barcode scanning with the mobile application; the software could not be easier to learn and use. Audit feature is really nice so the history of seeing how people screwed up what they did with an asset is right there. Nice repository for contract and warranty information.

Cons: Sometimes app barcode will scan successfully but item will show up as not in AP, but when you do a text search of the code you just scanned it will display. Software does not prevent people from entering information incorrectly or uniformly ("garbage in, garbage out"), but that is a personnel issue. As mentioned in the "Pros" piece, the software itself is remarkably easy to learn and use and takes little time if engaged with the process properly for moves/changes. Software does not seem to have a depreciation component for automatically calculating inventory values from year to year (helpful for finance divisions). Not sure what the calendar feature would be used for, but that's not so much a "con" as it is more of a Scooby Doo "RHUH?" question.

Overall: 1) Gone are Move-Add-Change (MAC) forms that technicians would lackadaisically fill out (and if they did the penmanship turned the whole process into guesswork any way)

2) Asset repository can be updated instantaneously with a few taps on the SmartPhone

3) A decent attempt to impose some standardization

4) Reporting is only limited based on the type of data enter

5) Saves time

Vendor Response

by Asset Panda on November 29, 2017

Hi Lee, we appreciate you writing a review on the Asset Panda platform. We are going to look into the barcode scanning comment. We have not had that comment prior and wonder if it might be isolated to your settings. One of our customer success team members will reach out to you. If anything else comes up we can help you with please let us know.

Thank you for the opportunity to work with you.

So many uses!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Once you learn the configuration of the system you can use it for so many things. It can replace electronic signing for assets or compliance... if there is a change in your asset management process its very easy to map in your mind what you would need to change on the system and what links will be affected. I cant say in my years of dealing with asset management that I have seenanything better or easier to use.

The Mobile App is an absolute life saver. If your resource is stretched like mine, with the right processes in place you can mould the system to allow employee's to manage their own assets and take responsibility themselves which is a powerful thing.

Cons: Some great features like Gallary or audits are not quite as customisable as I would like.. minor but can sometimes be a pain considering my first point

Overall: GDPR compliance has been made easier with the system being rolled out to everyone we can use it as an image store with added contracts that people sign to allow us to use those images. its great.

The overall experience is a good one, its helped me further my career in the field and has got my name on the map and thats partly down to this system and its capibility

Vendor Response

by Asset Panda on September 14, 2018

Hi Adam, we appreciate your writing a review on the Asset Panda platform. Your review really hits at the core of what we hope our clients experience. The idea that you can configure the platform to solve a large number of business problems is what we are going for! Allowing the users to take responsibility is also at the core of how we help the world work smarter. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Asset Panda is an exceptional tool for our company!

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent design, capability, and flexibility! After vetting many other vendors, Asset Panda far surpasses its competition. Its configuration flexibility, included features, and user interface are unmatched by all. Asset Panda makes it easy to configure a setup that aligns with your company's workflow and processes allowing you to create a powerful configurations that go beyond basic asset tracking giving you the tools you need to succeed. It includes many valuable features at no additional cost where competitors want to charge significant amounts for over their base product. Want to scan assets in and out with your smartphone? Asset Panda has you covered. Their competitors want to know how many users will you have, how many devices do you need, etc, all to charge you just to have the functionality whether you use it or not. Lastly, the user interface is excellent and highly configurable so that you can configure your setup to best meet your needs and the needs of end users not be stuck paying for a system that you need to adapt your business to to make it work.

Cons: The only con of Asset Panda is that some may find it lacks intuitiveness. When setting up advanced configurations, a good understanding of how things are linked and how certain fields behave and/or react to changes is required to ensure you achieve your desired result. However, do not let that be a deterrent as Asset Panda will handle the initial implementation of your configuration, and should you want to make changes in the future and may not be sure how or are not comfortable making them yourself, Asset Panda is a quick click or call away to help.

Overall: Asset management that keeps our operations streamlined and saves us money.

Vendor Response

by Asset Panda on June 21, 2018

Hi Patrick, we appreciate you taking the time to write a review on the Asset Panda platform. We love the description you give on our platform. It is an awesome summary of what we set out to provide for our clients. If anything comes up we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Tailored to my company

Jan 11, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Completely customizable

pulls customized reports

has the option of a photo displayed

The calendar feature is extremely helpful

Cons: Not necessarily a con but it is very technical on the back end. Building the program is the most difficult part. Although, it did get me well acquainted with how the entire system works. I'm glad you start us off with people who can walk us through.

Overall: We were looking for a photo catalog of all the items we had in stock. We do weekly events in multiple locations and we were looking for a way to keep track of what was being sent out to the events and track what was returned. Considering that we were going to hand out little giveaway items we would send out 100 items but we might not give away all of it. Some of it would be returned and have to be added back into inventory. That simple task was just not possible with other inventory systems we tried. We also were looking for something that included a photo. Our promotional inventory has multiple items that can be labeled the same but are different. ie, Pens vs Stylus pens or Plastic cups vs tumbler cups. It was very nice to be able to see a photo of what the item was. Again, this was a feature that other inventory systems were not capable of doing. I love that once the initial set up is in place that we are trained how to alter any aspect of the way our program is displayed and operates. We decide how our program functions. It is completely customizable. I am super impressed how much freedom this program gives us and is well worth the money to invest in. I was able to take care of 6 different monthly or weekly tasks with this 1 program. Now what use to take me nearly a week to complete I can complete in a day. This program is incredible!

My only hang up is that it does take some poking around and a lot of trials and error to get the hang of. If you are not computer literate it may take you quite a while to understand how this works. It's very technical on the back end although when the back end is set up it is very user friendly.

Recommendations to other buyers: Feature I would include: -The prevention of 1 action being done IF a status as a certain label. -Linking assets so others know they go hand in hand.

Vendor Response

by Asset Panda on January 11, 2017

Hi Brittney, we appreciate you taking the time to review Asset Panda. If anything comes up we can help you with please let us know. Also, keep the product feedback coming. We love it! Our clients suggestions drive our product.

Thank you for the opportunity to work with you.

The setup process was very painless. Asset Panda helped us to develop the functionality we needed

Jul 03, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to view all assets and their availability in an overview page. Group check out function very useful and time saving.

Barcode scanner very responsive even using part of the barcode or when under a semi transparent surface.

Addition of new assets and use of software very easy.

Barcode generation very simple.

When searching for a project it was very handy to only have to input part of the project name

Addition of new projects and employees very easy.

I've included a few cons but these are all minor. They don't mean to demean the software as it is very good, they are simply little observations that, with some minor tweaks could iron out a few issues I have had with the software personally.

Cons: Creation of some forms/actions/calendars quite difficult and had to resort to technical support. It is hoped that, over time, competence will develop and so will ease of use.

On the app, when scrolling through assets, unless you scroll very straight the side menu opens to reveal favourites, groups, tools etc.

Filter function for assets is a little temperamental - filtering by category e.g. iPad required IPAD to be typed, this is a little frustrating and it would be helpful that by typing ipad, iPad or IPAD if you could obtain the same result that would be much easier.

Similarly, when searching for an asset without using filters, if the item cannot be found due to minor discrepancies with the text, the system does not seem to allow a return to the list of assets.

Overall: Easy cataloguing of all company assets and user friendly software that can be accessed by all staff. Allowed a live system of equipment availability to be developed. In future will allow us to perform rapid audits and maintenance of equipment and fleet.

Vendor Response

by Asset Panda on July 05, 2018

Hi Alex, we appreciate you writing a review on the Asset Panda platform. We love the detailed feedback and have forwarded to our Product Team. If anything comes up we can help with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Capterra loader

Excellent app to keep your assets in check

Aug 01, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We moved from an internally (Intranet) developed Asset management tool to this full-featured, Cloud-based solution. And we love every bit of it! Easy cataloging of all our company assets with a user-friendly software that any of our staff can access.

First, the use of the cloud makes it accessible from anywhere and anytime. We hardly noticed any downtimes that affected our operations. Accessible also via our mobile devices, we can easily create barcodes, and scan it for easy tracking and update of records.

I am rarely impressed with the customer support, but hats off to Asset Panda team. Their training and on-call support has been fast, efficient, and polite.

The reporting tool is powerful. It can churn out all our records into a well formatted and context relevant reporting format.

Cons: Mobile app works when connected to the cloud, but it does not offer offline mode (with sync function for a later time). This would have been nice for areas where we had to scan assets on the basement or in the field where we didn't have connectivity.

Overall: Asset panda has helped us to see and manage the big picture of all our fixed assets in the company. It gave us a powerful report of what we have, what needs repair/replacement, what is lacking... etc. The barcode feature via the use of the mobile app makes life easy for the auditors, and the report and dashboard is intuitive and friendly enough even for the management team.

Vendor Response

by Asset Panda on August 01, 2018

Hi Alvaro, we appreciate you taking the time to write a review on the Asset Panda platform. We do not work in offline mode due to security issues of having all data on a device. Your comments made our day!!! Thank you!!

We appreciation the opportunity to serve you.

Asset Panda is a great way to keep track of all your company's equipment.

Sep 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We used Asset Panda in my previous company that we had quite a bit of equipment and inventory. Before we migrated to Asset Panda it was hard to keep up where all of our equipment was and on what job we needed it for. We first tried the trial with Asset Panda and it went really smoothly and we liked what we saw. We then went ahead and set up the full version. The representative was really friendly and helpful on customizing what we needing to track all of our equipment. I like this software because it has a lot of bells and whistles with it and you can really customize everything on it. It is a pretty quick transition to learn everything and it has a simple design to it as well. It is convenient because it has a mobile version as well that we gave to all of our technicians. It can send alerts and they can check something in on their phone. The price for this was fairly reasonable as well. I would try out the trial to see if it fits with your needs then decide from there.

Cons: It is nice they have so much customization of and functions but it can be a little overwhelming at first and takes a while to customize it to the best of your needs.

Vendor Response

by Asset Panda on October 05, 2018

Thank you for writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Very robust system that continues to improve as needs come up.

Aug 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I've enjoyed the most about Asset Panda has been the experience of working with a system that didn't have nearly the capabilities that it did on launch that it does today. The asset panda team has been amazing in their willingness to continue to improve the system based on our needs. While we didn't have graphs and charts to show our equipment inventory at the beginning of our usage of Panda, due to requests, they've added it in. Any time I've had anything go wrong, they've been able to resolve the issue within a weeks' time, usually less.

Cons: As with any new company, there have been some growing pains. New features and features that probably should have existed before launch took a bit of time to get in. Some camera issues and inability to handle temporary wifi outages make updating in remote areas a bit complicated.

Overall: Easier tracking of equipment, ability to note damages to equipment, ability to report equipment as stolen, ect.

Vendor Response

by Asset Panda on August 07, 2018

We appreciate you writing a review on the Asset Panda platform. We have worked hard to continually innovate our platform to meet the needs of our clients. We do not work in offline mode primarily for our clients security. If you have additional ideas on things you would like the platform do please let us know.

Thank you for the opportunity to serve you.

Great for basic use, the more complex features are still missing some automation functionality.

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. The web client has a clean appearance. The ability to create reports and customized actions is great.

Cons: Images in attachments do not have a button to easily be re-downloaded.

Document names cannot be renamed after being uploaded.

Very difficult to set up assets and actions that work on assets which are part of "kits" i.e multiple assets are contained/carried in one case or box. More documentation should be provided on how this is implemented, if at all.

When giving view-only rights to a field, the field appears grey and the text is grey, it's very hard to read due to the lack of contrast.

It would be good if actions could be automated to update fields. i.e. Check if 'next service due date' has already past and then update status field to: "requires servicing". Then assets can be filtered so they cannot be "checked out" if the status field is "requires servicing".

Also, reports come through as a link back to asset panda. I would prefer if the report is also provided in the email body or having the pdf document attached.

Vendor Response

by Asset Panda on August 01, 2018

Hi Codie, we appreciate you writing a review o the Asset Panda platform. We love the specific feedback. We sent your comments to our product team for review.

Thank you for the opportunity to serve you.

Asset Management for the Honolulu Fire Department

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Asset Panda is extremely flexible, highly configurable, and easy to use. It is a great product for managing a wide assortment of products from fixed assets to consumables. One of Asset Panda's best features is its ability to record, manage, and maintain required specific information on specialty items. For example, annual testing information for fire hoses and maintenance, inspection, use, and repair information for different pieces of personal protective equipment such as turnouts, masks, SCBAs, etc.

Cons: Asset Panda should strengthen the ease managing consumable on its application. As a agency that is in operation 24 hours a day, seven days a week, we go through major quantities of consumables and handling those transactions (more like a point of sale (POS) system) would be a plus.

Vendor Response

by Asset Panda on August 09, 2018

Hi Michael, we appreciate you writing a review on the Asset Panda Platform. We are happy to be able to help our EMS community. We are working on a variety of features that make managing consumables easier. The newsletters will have detailed descriptions of the features and we are releasing new features once a month. If anything comes up we can help you with please reach out to our World Class Client Success team via chat, email, or phone.

Thank you for the opportunity to serve you.

We've found a few bugs and a few limitations but it fits 95% of what we would like which is great

Jan 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the customization and that I can make the changes myself. it allows me to fine tune the different tools to meet my specific needs. I also love the app portion. Surprisingly, it was difficult for me to find a ticket/asset management tool that had a good app. I love the fact that I can forward an email to asset panda that I receive from a customer and it generates a ticket. Helps streamline the process and makes it so I don't forget to make one. It also makes it so the people who generally would create tickets, like my printer and mail guy, create tickets so they can keep track of how much time they're spending on tasks. I love that I can add any and all documents concerning assets to the asset. I even included a training video on how to use a task chair to the task chair asset. Brilliant. I'm really looking forward to seeing how the panda evolves in the future.

Overall: I think it could look a little better; be a little prettier. While the layout is logical, there are other systems have a nice look while still having a nice look and feel. (knit picking) Like I said, I've found a few bugs and a few limitations. I wish I could change the color of the fields in the app (I understand that's in the works.) And I wish that the panda could also generate actual work orders when routine maintenance needs to be preformed, not just a reminder to create a ticket. I can do that with my outlook calendar. As far as functionality, I have a hard time with notifications. I feel like what each action does could use a little more explanation. Perhaps some alt text when you roll over an action or an info button? (see the star ratings of this survey)

Vendor Response

by Asset Panda on February 05, 2018

Hi Chris, we appreciate you taking the time to write a review. We sent your comments on to the product team. If anything comes up we can help you with please let us know.

Thank you for the opportunity to serve you.

IT Asset Management

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Asset Panda is easy to use with an intuitive interface and customizable asset fields. The ability to import existing asset lists and scan in new assets is a huge time saver. Even manually entering new asset records is easy since Asset Panda has the ability to copy and then modify existing records, saving me from entering the same fields over and over, such as model numbers. If I do have trouble or questions, Asset Panda support is always prompt and friendly.

Cons: It can be slow to pull asset information at times. Reports are also slow to generate. It normally takes 30 minutes to an hour for me to receive requested reports, and sometimes I need faster access to that data.

Overall: Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no easy way to see where our equipment was assigned. We had to go through several different applications to see what assets even an individual employee had. Now, we can quickly see all equipment at an entire location. Asset Panda has greatly improved device accountability as well as equipment life cycle planning.

Vendor Response

by Asset Panda on December 04, 2018

Hi Vanessa, we appreciate you writing a review on the Asset Panda platform. We have made significant changes to our reporting module. You will see significantly faster response times in the very soon. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Great for asset tracking, but the assignment and reservations functions are severely lacking

May 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Once you have the record structure, it becomes easy to replicate assets, without having to bill import. The report generation, while simple and limited, meets all of our needs.

Cons: Asset reservation is completely disjointed and require manual assignment when reservation time occures. The only automated function to assign for a reservation overwrites current assignment. This is preventing us from using this feature entirley. Here is an example use case that fails:

We wish to reserve a single or group of assetts starting when it's next free, 2 weeks from now. If we setup the reservation job to assign the assets, the current assignment will be overwritten, making me the current owners instead of the person who is using the equipment for the next 2 weeks. This is completely broken and not worth using.

Overall: It's a single database that tracked the current state of all assets with an easy to use interface that is accessable over the web.

Vendor Response

by Asset Panda on May 22, 2018

Hi David, we appreciate you writing a review on the Asset Panda platform. We reviewed your configuration and determined there is a setting that is causing your issues regarding change field options. We will have an implementation specialist call you to help get your account setup properly.

Thank you for the feedback and the opportunity to serve you.

Five Stars for Asset Panda!

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the system is customizable to your specific needs. Most everything in the configuration side of the settings is self explanatory and easy to use (and if I wasn't catching onto how something worked on my own, the support tab is always there to help). I like that the app includes a barcode scanner so I didn't have to worry about the added expense of buying one. I also like that I can create my own barcodes within the system, completely customizable and in various sizes depending on the size of the asset I want to tag.

The ability to add pictures and documents to an asset is fantastic - no more searching the Internet for a manual that may or may not exist anymore because an asset is too old!

Cons: I would like to see in the future the Reallocate button on the app version.

Overall: Overall I am impressed with the system. I am able to track the history of any asset, right down to exactly who has had access to it (useful for when items come back from the field without being cleaned properly)! Customer support has been open, friendly, and helpful. The system is easy to navigate and customize. Entering things in the system as I take inventory of our various labs has allowed me to figure out exactly what assets we currently have and which ones have been disposed of, and track all of the necessary information with ease and clarity.

Vendor Response

by Asset Panda on November 15, 2018

Hi Erin, we appreciate you writing a review on the Asset Panda platform. Your comments are a perfect representation of the vision of how our clients can use our product. We are sending your comments about the reallocation funtion on the app to our Product Team. They will reach out to discuss. In the meantime, if anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Director of Supply Chain and Operations

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our asset Panda implementation was great. We are a highly transactional business and the configurability of the system fit us perfectly. In the call with the implementation coordinator, we were able to specifically walk though our requirements for the initial setup and they nailed it. We then took the reins and dialed things in with our team. I am very pleased with what the product provides to a business our size.

Cons: We would like to see additional APIs added

Overall: Asset Panda drives the movement, planning and tracking of Catapult's medical equipment across the country. It provides a clear snapshot of where our assets are being utilized, which team members they are assigned to and any preventative maintenance that has taken place. The functionality is extremely user friendly and can handle the highly transactional business of Catapult. As business process continue to change and improve, Asset Panda can easily be configured to follow along. We are extremely happy with the product.

Vendor Response

by Asset Panda on September 11, 2018

Hi Rodney, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Asset Panda at ZirMed

Jan 23, 2017
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use; customization capabilities; mobile app; clean interface.

Cons: Active Directory integration was difficult and platform does not use SAML or utilize SSO.

Overall: The sales and support staff at Asset Panda have been very responsive and extremely helpful. It was great working with customer support representative to get the product demonstrated and purchased and did an outstanding job helping us develop our platform and stand up the product. One of the customer support representatives was also a tremendous asset when it came to troubleshooting our issues.

We have now been using Asset Panda operationally for a few days and the internal teams are enjoying the product and are excited about the potential it has to improve our property accountability and work-flows.

We enjoy the customization capabilities, ease of use, and the clean, simple design and layout. I believe it will accomplish largely what we were looking for in asset management and tracking system at an extremely competitive price. We also think the mobile app is a nice and convenient addition to the platform.

I did, however, give the Features & Functionality a lower score (which also dropped Overall Quality and Customer Support slightly) as it took us nearly 40 additional days to become operational due to issues with the Active Directory integration. I believe our current solution will work but I am not sure is the ideal implementation of the Active Directory integration. The issues we encountered were no fault of anyone but as common as Active Directory and Active Directory integrations with cloud-based platforms are, we expected the process to be much easier and more seamless than it was. We had an internal go-live date of January 3rd, as our fiscal year is the calendar year, and this was pushed back to January 20th because of the Active Directory integration issues and we were only able to become operational at that time based on somewhat of a stop-gap fix that we came up with internally.

Now that our Employees and Users are integrated with Asset Panda and those issues seem to be behind us, our experience is by no means a deal-breaker. We just hope that future integrations are a bit easier to use. Otherwise, we are definitely happy with the product thus far and are excited to be using it!

Vendor Response

by Asset Panda on January 23, 2017

Hi Matt, we appreciate you taking the time to write a review on our platform. We are going to look into your AD experience and see what areas we could improve in.

Thank you for the opportunity to work with you.

Capterra loader

Pleasantly surprised to find this amazing cloud based platform to manage my inventory. Love it!!!

Dec 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how fast everything loads. I love how easy it is to navigate that main page. It makes you feel in control of what you want to see. So user friendly. Easy to select as many assets as you want and either reallocate them from location, status, etc. Also easy checkout process. The customer service is also what sold me. The most friendly, honest and professional people. You will deal with 1 person who will walk you through setting up your trial period and will customize it to your needs in almost no time. Then you get to play around with it to make sure you are happy and gives you an opportunity to ask more questions over a few days or weeks. Then the implementation expert will take it to the next level and fully customize it for you and make sure you know exactly how to use all of the tools. I didn't think I would ever be excited about something like this, but it will deliver amazing results for a fair price.

Cons: I would like to have a way to select a date range on the calendar and tell it to run a filter to show what has an available status for those dates. Right now, if someone looks at a particular item and its status is "checked out" or "Request Confirmed" you have to click on the item to see the date range of when it is checked out. Not a biggie, but my implementation expert said this is something that their techs are considering or working on now.

Vendor Response

by Asset Panda on December 29, 2017

Hi Daniel, we appreciate you writing a review on Asset Panda. We submitted your comments on the calendar to our Product team. We did confirm this feature is scoped and in our development plan.

Thank you for the opportunity to work with you.

We track or fleet and maintenance/repairs. It has centralized our info and synced our team.

Jul 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows our team to stay informed as well as keep asset records up-to-date between us. With the mobile app we can document repairs in real time and keep everyone in the know. Reports helps us to understand what issues we are having and how to work to prevent or minimize them in the future.

Cons: At times some of the features/functions can seem a bit limited. Some parts are not as intuitive or have a clear A to B means of setting up (calculators and auto-fills). It can become a real puzzle to find a path that will consistently yield the desired results and not make it overly complicated for our end users.

Overall: The main benefit is getting all of our fleet information centrally located and available to all team members.

Vendor Response

by Asset Panda on July 23, 2018

Hi Harlin, we appreciate you taking the time to write a review on the Asset Panda platform. Our platform does have the ability to solve complicated business issues and still remain simple for the end user. The idea is that most of the complicated work happens during the implementation so your user just sees the simple end result. If you would like additional help our knowledge base is available as well as chat and our client success team.

Thank you for the opportunity to serve you.

Easy Cloud Asset Management

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Deployment was quick and easy with the service provided by Asset Panda. The solution is versatile and allows for a multitude of asset management scenarios. Easy to report on asset information and easy to setup new reports on the fly.

The mobile app is a good alternative when on the move and also easy to use.

The solution is cloud based and therefore can be accessed from anywhere with very little or no downtime, apart from scheduled maintenance.

User permissions and roles can be customized to suit access requirements.

There are integration options for other cloud apps and services, such as Zendesk.

Cons: The Device Data Agent installer could be improved, currently there is an MSI file that relies on an external ".reg" file which we found doesn't work well when not installing as a user with administrative rights. The reg file adds to HKCU and not HKLM so needs adding specifically for the user of the machine in order for the agent to communicate correctly.

Also, while the mobile app is good, I found that sometimes the bar code scanning didn't always work as expected. For example, it would pick up a code that is on the edge of the camera view instead of the one being centered on).

Overall: We wanted an affordable cloud based asset management solution that was reliable and easy to use that also provided a good level of customer service, we found that with Asset Panda.

Vendor Response

by Asset Panda on October 23, 2018

We appreciate you taking the time to write a detailed review. We sent your feedback regarding DDA to our product team for review. Our clients love that integration and we are always looking for ways to improve.

Thank you for the opportunity to serve you.

Great asset management app, very good mobile app

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The integration with the mobile app for taking pictures and scanning items is fantastic and speeds asset management without having to purchase expensive dedicated scanners. The platform is extremely reliable, we can't remember an outage in the past year.

Cons: The setup can be a bit complicated to get it to do exactly what you want, a consequence of its near infinite flexibility, though the onboarding team will help set it up how you need we didn't really know how we wanted it at the time. It's primarily asset management software, but my AR team sure would like it if it had deeper integration to our PSA to bill to clients as things are taken out of inventory.

Vendor Response

by Asset Panda on June 05, 2018

Hi Ryan, we appreciate you writing a review on the Asset Panda platform. Our goal is discover your business problems and then configure the system to help you solve them. In some cases, the problems are basic and the configuration is fast and wasy. In other cases, the business problems are more complex and as a result our platform adapts to your needs. In many cases we are able to help a wide variety of business problems and we make our clients work streamlined and accessible on a mobile device.
If anything comes up that we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Capterra loader

Very Pleased

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that Asset Panda lets me completely customize my inventory fields and supporting tables (groups). I also like the color coding, love the reporting generating interface, and the mobile app with bar code scanning capabilities.

Cons: There is not much to not like. I wish sometimes that there was a little more control over the layout of fields in the update/add page. For example when you add an image to the asset, it bumps down the fields on one side and everything winds up in a different column then usual and if you have a lot of fields it can be hard to find.

Overall: We needed an inventory system that was completely customizable, and allowed imports (as many as you wanted) to make updates. We needed to be able to make our own supporting tables. Asset panda had all of that, and much more. The mobile app is a special bonus that makes our job easier.

Vendor Response

by Asset Panda on November 28, 2018

Hi Elizabeth, we appreciate you taking the time to write a review on the Asset Panda platform. We sent your comments to our product team for review. One of the team members may reach out to ask a few more questions. We are always looking for ways to improve the platform and innovate. We love the feedback. If anything comes up we can help you with please reach out to our client success team via phone, email or chat.

Thank you for the opportunity to serve you.

We use A.P. to manage our I.T. inventory for about 700 employees

Jun 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility and mobile app. Its so easy to make changes to the inventory on the fly. The reporting functions are critical to our environment too and one of the reasons we chose the product. I appreciate how easy it is to make changes to the layout/design and function of our database and that we can make those changes ourselves. The support from Asset Panda is also outstanding.

Cons: I don't want to change my password for A.P. all the time. I think you should let your customers determine how secure they want to make their data. In our case it is not sensitive information and it is annoying to have another password I have to update all the time.

Vendor Response

by Asset Panda on June 29, 2018

Hi Chris, we appreciate you writing a review on the Asset Panda platform. We work with security experts that gave us best practices for PW management. However, we will send your comments to our Product Team to see if their is another way to do this. If anything comes up we can help you with please reach out to our World Class Client success team.

Thank you for the opportunity to serve you.

Very quick responses and follow through from support team. Very friendly staff.

May 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How customizable it is. We can accomplish everything we imagined with internal asset tracking and more than what we originally expected to get from a system. Really pretty inexpensive. Very customizable work flow for notifications, etc. Will change the way we internally do business and hold accountability for the care of company owned equipment. The cost of Asset Panda will be easily absorbed with payroll deduction when employees return equipment damaged or missing parts - ACCOUNTABILITY!

Cons: This is a PRO but initially can seem to be a CON - when you sign-up for the demo, you can get a bit flustered by how customizable it is and it could scare you away a bit especially because at that point, you havent had formal training. We did pay for help with the initial setup which included a formal training - after that, its no biggie. Point is - if you need to demo it to a group of stakeholders to approve - let Asset Panda people do it.

Overall: Internal asset tracking to hold people accountable for company owned equipment.

Vendor Response

by Asset Panda on May 03, 2018

Hi Scott, we appreciate you writing a review on the Asset Panda platform. You capture spirit by which we create the system in your review. We want the system to be able to adapt to how you work and customized to your exact workflow. We are with you every step of the way. After implementation the platform is your exact workflow and processes. By doing so, you have an system that can grow and change as your business and requirements evolve. If anything comes up we can help you with please reach out to our World Class Customer Success team.

Thank you for the opportunity to serve you.

You guys have an innate confidence about your class-leading product and exceptional people/team.

May 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I don't find it overly complicated for something which is so mallable. The scope of this software is really impressive. I like that I can grow and fit our company needs into what AP can perform.

When looking for software the ADFS function was a minimum requirement and I have just been told by the lead techie at our end that its the easiest setup he has ever seen - he was impressed which was a relief!

I also like that it doesn't look overly complicated for end users - this is crucial to our business actually wanting to use it. Without user adoption it could be a hard sell to renew at the end of the contract. I'm currently expecting no problems at all.

Although this is not software related - I have been super impressed with the implementation team. Happy to answer my questions (which were mostly delivered after a rude interruption!). Rare to get techies with such good people skills!

Overall: As a company we were losing so much equipment and money! The benefits we get will be multifaceted. From the financial side which will impress the bosses to the IT staff who will have a much better product to interface with to manage our estate with. Finally the end-users who will be able to pick what they loan out rather than get what they are given.

This is still the dream for us as its only just gone live but I currently cannot foresee any major obstacles in our way.

Vendor Response

by Asset Panda on May 26, 2017

Hi Clayton, we appreciate you taking the time to write a review on the Asset Panda Platform. If anything comes up we can help you with please let us know.

Thank you for the opportunity to work with you.

Easy to set up, customize and integrate with. Definitely a "diamond in the rough"

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customization and the notification abilities are really great. It makes it so much easier to notify people of asset shipment, whether that's to the user or from the user. Adding additional fields from your core business is also super helpful in matching asset data to in-house system data.

Cons: The speed of the SaaS platform can sometimes be slower than what it should be. The platform needs to have more focus around API speed and data retrieval to help increase the performance of the application. We typically see speed degradation in the beginning/middle of the day, but then it gets better in the evenings. This isnt every day, but it happens enough for us to notice.

Overall: It has completely transformed our ability to manage corporate assets in the company. We could not properly track our assets now without it.

Vendor Response

by Asset Panda on June 11, 2018

Hi Aaron, we appreciate you writing a review. We are spending a significant amount of resources on the platform to improve the efficiency and speed. You will see continuous improvements as we work hard to keep up with the growth of our users and customer base. If anything comes up we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

managing assets

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: they easy way can access the company assets and set up they way we are comfortable using the system

Cons: i would say when called for tech support how we knew more about what the system can be used for then the techs it was a little disappointing to have them not understand how we were able to make it work for us the way we do .

Overall: i think asset panda has helped the company out a lot with tracking equipment and vehicles plus maintenance on everything and being able to log it in the system the improvements made since we started using asset panda have helped us out really well and we look forward to continue service with them.

Vendor Response

by Asset Panda on August 09, 2018

Hi Todd, we appreciate you writing a review on the Asset Panda Platform. One of the great things about the platform is our clients ability to configure and make changes on their own to match their exact workflow. Occasionally, we have clients that stretch the boundaries of the platform and actually teach us a thing or two related to their specific use case. We appreciate you pushing the system to match how you work.

Thank you for the opportunity to serve you.

Almost Perfect!

Aug 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how all of our fixed assets are in one place with detailed information. It is also very easy to add fixed assets into the software.

Cons: There are a few things that I think can be improved in the software. One thing that I had trouble with is creating barcodes and printing them on labels. When creating a barcode, the template designer tool doesn't show the entire label on the screen. I had to keep scrolling to make sure everything was centered and it took a few test prints to make sure everything was right. Also, many of my barcodes that I generated were never emailed to me. I had to go back into the software multiple times until they finally came through. Another thing I don't like about the software is the cost when adding additional assets. The way our software is currently set up allows us to check out assets. We recently added a library at our office where employees can check out books. In order for us to keep track of them in Asset Panda, we need to add them in as an asset. This uses up many of our number of allowed assets and adding additional assets is pretty pricey considering it is just additional space that is being used.

Vendor Response

by Asset Panda on August 24, 2018

Hi Kimberly, we appreciate you writing a review on the Asset Panda platform. We have a new design for our barcode generator that is in development. We think you will like the functionality. If anything comes up that we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Easy to buy, fast to deploy, easy to configure, easy for users to learn. Very intuitive.

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I needed an immediate solution that I could get stood up in days rather than months. After the demo, we got a free trial that was configured and in use within 2 days. After working with our Implementation Manager, we were fully configured and operational in less than a week.

I had a dream of my team managing inventory with nothing other than their smartphones. I dreamed of an inventory season where they would roll through buildings like Vikings, scanning assets and time-stamping them as "Verified", and then running a report on the back-end to forward to Finance. I dreamed of a "phone-first" user interface, and a web-based backend for configuration and reporting, that would require zero investment in local resources. When I realized the brilliance of this idea, I dreamed of building the proof-of-concept, pulling in venture capital, an IPO, and early retirement.

Then I discovered Asset Panda. So I bought it, solved my asset management problem, and got back to work.

Specific Pros:

- Free trial allowed us to get started immediately while procurement caught up.

- Pricing model is simple and flexible (and a real bargain)

- Setup was easy and intuitive

- User interface is simple enough that user training requires only a few minutes

- Support was very responsive and knowledgeable

- Product is very well thought-out. It is simple to use and configure, yet powerful and flexible

- $0 investment after the license fee (!) Not even a scanner

- No local HW/SW - 100% SaaS!

Cons: Documentation could be more extensive, and more technical. It seems like it was written for hippies and artists. I'm the IT guy. Talk to me about database structure, tables and columns, and how to establish Primary Key/Foreign Key relationships.

That's the only Con. Otherwise, AssetPanda is the perfect fast, lightweight, and cheap solution to asset management needs.

Vendor Response

by Asset Panda on October 18, 2017

Hi Mark, we loved your review. Awesome! We are constantly working on documentation so the more technical users can get more of what they want. If anything else comes up please let us know.

Thank you for the opportunity to work with you.

Review of AP

Oct 08, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is very customisable. It allows us to both track assets but also build a maintenance system

Cons: The name! Can come across as unprofessional with some of our larger clients but we're getting used to it. Would be better if we could brand it with our own logo etc and refer to 'the panda' internally maybe.

It is very complicated to setup. It still requires a few certain features to reach its full potential for our application.

Overall: Although it is very in depth and complicated it is also very customisable. We find our biggest issue is poor access to tech support and customer service being outside the US and in a different time zone.

Vendor Response

by Asset Panda on October 12, 2018

Hi Charlie, we appreciate you writing a review on the Asset Panda platform. We are glad you love the customization of our platform. We take pride in helping our clients get the most out of the platform to solve their business issues. We¿re sorry you don¿t like our name. We thought about a boring corporate name but that¿s just not us.

Thank you for the opportunity to serve you.

Sitewise - Asset Panda Review

Aug 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All you can do with it. It has so many features that fit what we need. Reports notifications, etc. It is user friendly. So many ways to track inventory and to keep me updated.

Cons: The only issue I have come across and maybe not an issue is that when I go to group reports and I click on one I don't get the report immediately. I will get an email and then I have to Click on CLICK and then I will get my report but usually not until the next day. Maybe it is me not doing something correctly.

Overall: We can now track small and large tools for stocking, repairs, costs and replacements. A lot of benefits for our company. We have had a few other companies wanting us to try theirs programs but I have to say that AP does all we need it to do for us. The cost is very reasonable and the tech support we get is awesome. All my questions and concerns have been immediately addressed.

Vendor Response

by Asset Panda on August 10, 2018

Hi Joe, we appreciate you writing a review on the Asset Panda platform. We will make sure our Client Success team sees your comments. They work very hard to provide world class service. We will have a team member reach out to discuss the timing of your reports.

Thank you for the opportunity to serve you.

Excellent tool for managing assets, great for monitoring, sharing resources among users

Jan 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: 1) Mobile app lets me manage and monitor on the go, and facilitate user's experience with the assets for booking, sharing the assets' calendar and easy access to documentation related to each asset. A good mobile app was exactly what I needed.

2) Flexibility and customization good options of fields that can be added

3) Barcodes

4) notifications

Cons: 1) App interface could be better and more capable some key features are missing or not as well implemented

2) streamlining asset clustering for single action (when multiple assets are part of a procedure that needs to be repeated frequently)

3) improved calendar and booking both in terms of visual and features, something like MS Outlook with recurring events (weekly, monthly, etc)

4) If some assets are multiples of the same, it would be nice to be able to cluster them as such. For count tracking, availability etc

5) Asset url field: it would be nice if a description field was to be available. URLs are generally non-descriptive

6) Notifications should be using asset name rather than asset ID

7) A field in the form of a table could be useful

Vendor Response

by Asset Panda on January 24, 2018

Hi Armando, we appreciate you writing a review on the Asset Panda platform. Several of the items are available in the system currently and we just need to be configured the way you want it. Our product team now has your thoughts on the additional ideas. We will call you for clarification on the others.

Thank you for the the opportunity to serve you.

Capterra loader

Exactly What You Need

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versatility, so many ways to use the software in order to meet our needs. Constant improvement and outstanding customer service!

Cons: That i didn't find it earlier and decide to use it sooner.

Overall: Once implemented within your business's routine procedures, the real value of this product begins to grow over time increasing in accuracy. The Data collected during each departmental use or functioning aspect of the software itself can be culled and reviewed providing essential information you may not have even known how to acquire or how to interpret it into answers for your business. Solutions to questions that haven't been asked yet, fundamental numerical information to support crucial decision making as your company grows.

Vendor Response

by Asset Panda on August 20, 2018

Hi Dan, we appreciate you taking the time to write a review on the Asset Panda platform. We love that you are taking full advantage of what the platform can do for your business. Our mission is to help the world work smarter and we believe our clients can do that with good data.

Thank you for the opportunity to serve you.

Review of Asset Panda

Sep 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is almost infinitely adaptable, the implementation team work with you to set the program up so that it works seamlessly with existing processes. There are also regular checkups after implementation to look for improvements.

Cons: It has taken the staff a while to adapt to the new software and fully use it, but that is more of a people problem than a software problem.

Overall: It has helped to take our stock dispatch and equipment tracking to the next level. We now have full visability of what is happening and are able to service our customers better, knowing what machines they have and when they are needing to be serviced.

Vendor Response

by Asset Panda on September 17, 2018

Hi Dwayne, we appreciate you taking the time to write a review on the Asset Panda platform. We love that you are taking advantage of the configurablity of the "No- Code" aspects of the platform. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Easy, simple to use. Flexible enough for what we need.

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Asset Panda is very easy to use. We have varying levels of 'Computer skills' amongst our employees which can restrict our business processes at times. Asset Panda's simple structure and functions are easy enough for all employees to use free of troubles.

Cons: Cant really see any area that requires massive improvement. Asset Panda could streamline some of the editing Asset functions such as attachments so that when you open an asset for editing you have a drop down box to quickly attached documents, photos etc.

Overall: Put in a review

Vendor Response

by Asset Panda on June 29, 2018

Hi Aaron, we appreciate you writing a review on the Asset Panda platform. We sent your comments about the editing Assets to our Product Team for review. A team member will be reaching out to you soon for more info. In the meantime, if anything comes up we can help you with check out our online knowledge base or contact our World Class Client Success team.

Thank you for the opportunity to work with you.

Asset Panda Review

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked the ease of being able to set it up...a task which required minimal support, from the Asset Panda team. The replicate function is extremely handy. The data captured in reports, is only limited by the information I capture. Amending fields individually, or on mass, is an easy task.

Cons: It is hard to find anything wrong with the system, or its function. As an observation, it would be useful if the Asset Panda app, could somehow incorporate a replication function.

Overall: I have been able to nationally audit and record all our major IT equipment and its location & user [Location = from country to room/area] . Asset Panda has been used to record items which are passed life and in need for urgent replacement. I have been able to write-up and write-off, obsolete and un-serviceable equipment; and use Asset Panda to record the write-offs.

Vendor Response

by Asset Panda on October 04, 2018

Hi Brian, we appreciate you writing a review on the Asset Panda platform. Your feedback is appreciated. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Good product and easy to used for little inventory

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really appreciate the IOS app for our iPhone. It make it easier to do my inventory. We can easily do label et stick them to every device.

Cons: I find the fonction "reports" not really user friendly and we need it a lot. Of course we can ask Asset Panda for helps but i prefered do it by my own.

Overall: We need to conserved a Asset Inventory accurate to know how much cost every departement here and with Asset Panda it was possible.

Vendor Response

by Asset Panda on June 28, 2018

Hi Dan, we appreciate you taking the time to write a review on the Asset Panda platform. Our product team is looking for ways to improve the reporting. If you have any specific ideas please let us know. In the meantime if anything comes up we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Excellent product for the cost

Aug 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Asset Panda is a great user friendly tool. Once you learn the basics of the system, it's fairly easy to create the desired platform needed for your company. We have end users performing actions in Asset Panda daily, and once trained, they are no problems maneuvering around the database.

Cons: The only issue we've had with Asset Panda is the speed. We have a large volume of assets and several end users, which has bogged down the system somewhat.

Overall: Overall, we are satisfied with Asset Panda's capabilities. We use the product for both our domestic and international sites without a hitch. The mobile app has been a tremendous feature for staff conducting inventory in the field.

Vendor Response

by Asset Panda on August 08, 2018

Hi Crystal, we appreciate you writing a review on the Asset Panda platform. We have made significant improvements on system speed that you should be enjoying. We measure system performance constantly and as our clients use the system it gives us insight into how better accommodate their workflow. If any issues arise please reach out to our World Class Client Success team via chat, email or phone.

Than you for the opportunity to serve you.

Initial Feedback on Panda Asset usage

Jun 20, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It serves the function of what we were attempting to do. The multi-platform (IPhone & Android) compatibility was selling point since we have a variety of users accessing the system.

Cons: In some cased the setup is multi-layered and complicated. Having help with some of the finer points of "tuning the options" is a great help.

Overall: Software was selected to replace a pen/paper solution we were using to track equipment, tools, and test gear. Some of the equipment is very expensive and losing track of the gear can cost labor, hold up jobs, and bring additional replacement cost if the unit can't be found.

Recommendations to other buyers: Suggest a 30 day round-table with clients to run through setup options and give a primer or even better have a shared "training & setup session" so the clients can get everything out of Panda from the first day of launch.

Vendor Response

by Asset Panda on June 20, 2016

Alin, thank you for the review. We appreciate you taking the time. Your feedback means a lot to us and we will continue to work to make the product better.

A complete letdown

Jun 08, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Asset Panda has all the features and price point that make it one of, if not the best, asset management tool that I've come across. We explored a few options when we were having so many difficulties and no other vendor I spoke with was able to offer me all the features that Asset Panda has at the same (or a better) price point.

I am cautiously optimistic that our experience will continue to be a pleasure. An asset management tool should be something that just works and not something you have to fix problems with daily. Our data is very valuable and its integrity is of the utmost importance due to our 1:1 initiative.

Active Directory sync has worked flawlessly over the past 6 months. Importing and updating of assets through their import tool is incredibly easy. Though I fully recommend using XLS sheets as I have had issues using CSV sheets.

The mobile application is still hands down one of the best applications I've used on iOS. The barcode reader reads quickly and accurately. Features like group scanning, filtering, and running actions are seamless.

Overall: We ended up renewing with Asset Panda after they fixed all of my previously mentioned issues in the original review further below. I think it's fair to provide an assessment of our use since.

Vendor Response

by Asset Panda on June 13, 2017

Hi Adam, we appreciate you taking the time to write a review. I checked with support and they informed me that everything is fixed and working properly. They said the account was turned off for lack of payment automatically by our system. Also, I went into the history and saw the issues we had when we initially installed AD and the most recent problem. Your account was a particularly hard one for us on the AD install. We are glad all the issues are fixed.

Our support and development team are hard working honest people. Your account was highly abnormal on the AD install and it took a while to trouble shoot it. On top of that, we have to prioritize support for clients with up to date payment.

The account will be open for you once we received payment.

Asset Panda has helped our growing video production company significantly in controlling our assets.

Jul 17, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's portability. I can access the software from my several offices or my phone and maintain control of the company assets from anywhere.

Cons: I wish there was far more searchable, easy to understand documentation and help videos explaining how to use the many features of AP so I can teach myself rather than rely on Support.

Overall: Control from anywhere over all our assets across the country.

Vendor Response

by Asset Panda on July 19, 2018

Hi Greg, we appreciate you writing a review on the Asset Panda platform. We are continuously updating our knowledge base with lots of helpful information. Take a moment to go through it and let us know what you think. If their are any specific items you don¿t see let us know and we will get to work on them.

Thank you for the opportunity to serve you.

End User Review EAS

Sep 28, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use. The hardest part is picking which features one will need; the staff is very good and accessible at helping with that process. I like the reference video library which is a great go-to if I forget how to do something.

Cons: The reporting tools can be confusing. I wish there were more options on how the reports output. I can't edit a pdf in the same way I can with an Excel document.

Overall: It has made tracking our field equipment and the repair history of the equipment a lot easier. It used to be double the work spread over several spreadsheets; Asset Panda condenses it down to one go-to.

Vendor Response

by Asset Panda on October 01, 2018

Hi Greg, we appreciate you writing a review on the Asset Panda platform. We are sending your comments to our product team for review on the reports. If anything comes up we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Capterra loader

Great asset management software!

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use and very easy to customize. Tracking inventory, life-cycle, and user history are just some of the useful things you can do with AssetPanda. And if you have trouble? Their customer service is fantastic and very responsive!

Cons: The only thing I have disliked so far is the short timeout on the website.

Overall: Wonderful people and a wonderful product. I'm happy to be using this software in my regular day-to-day and will continue to do so.

Vendor Response

by Asset Panda on October 18, 2018

Hi Jess, we appreciate you writing a review on the Asset Panda platform. If anything comes we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Exactly what we needed

Oct 25, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It has great versatility and exactly what we need as a training provider. it provides everything we need from service due date reminders to documentation running alongside it.

Cons: It can be quite confusing at times but nothing that cant be solved with help from support team who are extremely helpful, the time difference from uk can be challenging at times but its never urgent.

Vendor Response

by Asset Panda on October 26, 2017

Hi Lee, we appreciate your review. Our platform is designed to handle simple and complex issues by configuration. Perhaps we could take another look at your configuration and adjust the items that are confusing and make them work exactly as you like. Also, you can configure the tool as well. We find our clients start with a configuration and over time as their business needs change they change configuration settings to allow the system to adapt and grow with their requirements.

Thank you for the opportunity to work with you.

Modern Inventory Management - Love Asset Panda

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customizable features set this software a part. Also having a modern design and web interface and always keeping it up-to-date is also something that sets it a part. Lastly but arguably the most important is price. Their pricing model is amazing and fair.

Cons: The customizable features are sometimes daunting if you don't have a lot of experience or are starting your asset management from scratch. Your assigned implementation specialist will walk you through things. It still might be overwhelming because sometimes they are too task driven and don't teach you how to do it yourself.

Overall: Overall our company is very happy with Asset Panda. The transition was not nearly as difficult on the Asset Panda side as I anticipated. Their customer service and support is way up there!

Vendor Response

by Asset Panda on October 30, 2018

Thank you for writing a review on the Asset Panda platform. If anything comes up we can help with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Engineering Firm's Experience

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely LOVE how you can see at a glance where an asset is in the world. We're an engineering firm using the system to track field equipment. We have 3 offices across the US and people out on jobs throughout the world. Seeing at a glance what we have available for equipment is priceless.

Cons: It was hard to think of something I liked least because there's really nothing that I disliked. I guess I would say the hardest part of implementation was figuring out the user roles. I think if I had been given more examples of the different roles sooner, it would have relieved some of the stress I had in choosing them. However, my implementation expert, was able to make great suggestions to help me move forward.

Overall: Overall, I am very pleased with Asset Panda and am glad to have chosen it to help our business succeed. The excutive was a pleasure to work with; she was very knowledgeable and always willing to answer my many questions and concerns. I've just met with our support specialist, and I can already tell she will be a joy to work with as well. I used to be an implementation expert with a prior company and I couldn't be more pleased with how everything went.

Vendor Response

by Asset Panda on November 28, 2018

Hi Chelsea, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Super-configurable Asset Tracking... can basically do anything!

Mar 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Very configurable. Great iPhone app.

Cons: None. I guess the app can be a bit more aesthetically pleasing.... but that's not really important.

Overall: We are using Asset Panda to track thousands of pieces of equipment across four warehouses. You can basically have Asset Panda to do whatever you want. It is super configurable.

We use Asset Panda to create and fulfill orders, track items as they are delivered and picked up, and to log maintenance performed. Reports show us at a glance the status of our equipment. One particularly helpful report shows us all outstanding items and the location they were delivered to, and this has helped reduce lost equipment.

The software is easy to configure (if you are good with software) and very easy to use, even if you're not very computer-literate. Their customer support is responsive and helpful.

Very pleased with Asset Panda.

Vendor Response

by Asset Panda on March 09, 2017

Hi Avi, we appreciate you writing a review for Asset Panda. We are constantly innovating and looking for ways to improve including some ares on our interface. If anything comes up we can help you with please let us know.

Thank you for the opportunity to work with you.

Asset Panda has been great! It got our inventory system back on track and has been easy to use!

Jul 02, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the mobile app - being able to scan assets with my phone is beyond helpful in the field. Being able to generate reports of exactly which assets are in which buildings has helped our Organization as well. It helps us report back to stake holders on amounts and types of devices needed for the next purchasing year.

Cons: I wish there was a way to export the attachments for all assets or a group of assets at once - instead of having to do them one at a time.

Overall: We are able to quickly and accurately track our assets. Using the GPS feature it helps us ensure that equipment is where it needs to be and hasn't been moved without us knowing.

Vendor Response

by Asset Panda on July 04, 2018

Hi Sam, we appreciate you writing a review on the Asset Panda platform. We are sending your comments about exporting assets to our Product Team for review. A team member will be reaching out to discuss in more detail. In the meantime, if anything comes up we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Best Product Available...and More

Dec 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Control over configuration. App access. Unlimited storage. Ease of use.

Cons: That I hadn't found it sooner.

Overall: Our company had known for a while that we needed much more than just spreadsheets and linked files. The problem was that because of our unique structure it was seemingly impossible to find anything that ticked all the boxes for us. Where some programs looked great, they lacked in areas we needed, then there were others that were user-friendly but no live access. It was a continual defeat.

When I found Asset Panda it was the Eureka moment. It ticked all the boxes but offers so, so, so much more. A completely customizable platform that's super easy to set up. It allows you to configure and change the set ups as your requirements do. It seems almost endless as to what you can do with it and they encourage you to suggest improvements, which they push to implement. With unlimited storage, open and unlimited access, complete control of configuration and continual improvements Asset Panda is a game changer and an absolute no-brainer. The online support from implementation and configuration and ongoing has been absolutely brilliant. I just wish I had found it a lot sooner!

Recommendations to other buyers: Brilliant software that lets you set things up how you need. The more you use it, the more ways you will see how you can change things to better help you. The guys at Asset Panda are genuinely helpful people. If in doubt or need help, just ask.

Vendor Response

by Asset Panda on December 29, 2016

Hi James, we appreciate you taking the time to review our platform. We take pride in what we do and your review made our day.

Thank you for the opportunity to work with you.

Great experience

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very customizable and flexible asset tracker; intuitive user interface; APP is good to use, great value

Cons: It would be great if Asset Panda could integrate into more platforms - NetSuite for example would be ideal.

Overall: We are using Asset Panda for tracking quality inspections as well as maintenance and repair on a consumer electronic good. We have really struggled to find a suitable tool for our unique use-cases UNTIL we found Asset Panda! They have been an excellent partner and we have been able to configure Asset Panda to handle quality inspections, rework, and unit life testing, as well as ordinary asset movement to various locations.

Vendor Response

by Asset Panda on November 30, 2018

Hi Lidiya, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Awesome experience. the team could almost read my mind as to what we needed.

May 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use keeps all of our users engaged and willing to keep up to date even when time lines are tight. We have already seen great benefits. Customer owned inventory can be checked and verified in a few minutes as apposed to hours. Customer support representative was a great asset to the whole process of setting things up. She seemed to get exactly what we were looking for and took the initiative to build a few features into our build out that even I didn't know I wanted. This has now saved time and money.

Cons: I would like to see a function to retire inventory items and keep the transaction history. Customer support representative has built a work around but if in future the development team could add this function that would be great.

Overall: the ability to track multiple inventory items. The ability to see what we have in inventory at a touch of a button. As we are inventorying customer owned items for use on display fixtures, it allows us to see if we have all the parts we need for the specific displays in a very fast passed environment.

Vendor Response

by Asset Panda on May 29, 2017

Hi Chris, we appreciate you taking the time to write a review on the Asset Panda Platform. You mention wanting to see a function to retire inventory items and keep the transaction history. The system can do that. We will ask your support representative to reach out to you.

Thank you for the opportunity to work with you.

Very personalized support for initial setup and configuration. Significant system flexibility

Nov 03, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer rep was incredibly helpful in setting up and customizing our solution. We had a lot of challenging needs and requests that he was constantly able to help us resolve or innovate unique workarounds within the system. He was also incredibly flexible in ensuring he was available to help us meet our implementation deadline. The system's ability to customize fields and actions to an extensive degree is quite nice. Ability to customize fields and actions make it easy to adhere to any company workflow.

Cons: Separate groups make reporting and updating records in different groups that may tie together or share attributes difficult. Having to have a specific group action to update or alter values on a group of records is a pain. Ability to simply select a large number of assets and alter a range of fields would be nice. Reporting is customizable but cumbersome. Only being able to see past field values through change reporting is a huge problem

Overall: Ability to customize asset management to our existing workflow, maintain our actions, and provide a detailed asset history for our movements.

Vendor Response

by Asset Panda on November 06, 2017

Hi Mitchel, we appreciate you taking the time to write a review on the Asset Panda platform. We are constantly working to improve so your comments are noted and appreciated.

Thank you for the opportunity to work with you.

Amazing, very happy, very helpful

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - The ability to scan assets into the inventory using your phone.

- Ease of access and usability.

- Very helpful support that assisted with the very limited issues we had with this product.

Cons: There were some issues with depreciation of assets that gave us a problem.

There was very small issues with setting up reports and stuff but it was mostly the way we chose to set it up.

Not really many Cons with this product.... Just good.

Overall: The greatest benefit we got was from letting all our techs have the ability to enter assets in from there phones and using there phones instead of buying expensive scan technology allowed us to do a new inventory list within the first month or so. It was also incredibly accurate because it was scanned instead of being typed in.

Vendor Response

by Asset Panda on July 03, 2018

Hi Kelly, we appreciate you writing a review on the Asset Panda platform. If anything comes up that we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Pleasant, ease of use, strong functionality

Jun 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: It is very thorough as long as people keep consistent with device updates, it allows us to very easily manage our work flow and most importantly a way to keep our serials and assets together, the audit feature is a new piece we are exploring and found it to be wonderful in its functionality, as we bring in old devices and distribute new ones we can communicate with our buildings about outstanding devices that we cannot be sure we retrieved

Cons: The initial look of the software kind of threw me off a bit, I felt like maybe it was a bit busy and had too much going on in the UI, I quickly got over this though, since then it has become significantly easier to navigate

Vendor Response

by Asset Panda on July 03, 2018

Hi Jeff, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Fits our needs perfectly

Oct 18, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Fast, easily accessible and reliable.

Data entry once set up is great, reporting is just what we needed

Cons: Setup for cascading options for different pieces of equipment was cumbersome and difficult, however support documentation was a HUGE help when doing so. exporting data is a bit more difficult than I would like as well.

Overall: Able to track assets from all our offices across the globe easily and plan for upgrades/replacements

Vendor Response

by Asset Panda on October 23, 2017

Hi Dan, we appreciate you writing a review on the Asset Panda platform. We sent your comments to our product team. If anything else comes up please let us know.

Thank you for the opportunity to work with you.

Best people, best solution, and best price

Feb 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customization, ease of use of the UI and workflow, barcode options and integrations. mobile app is STELLAR.

Cons: very hard to find something i could even categorize as a dislike, but limited Zendesk integration is the only thing i can even stretch to fit as a "con", but i've been assured that it's already in the pipeline so i'll put it here just to add my voice to the "we really want Zendesk integration" movement.

Overall: AssetPanda's people are the best. They are extremely knowledgeable, responsive, and are very easy to work with. To me, this is the most important part of working with a company and I could not be happier with my experience with AssetPanda's people so far. Of course their product is top notch with all of the features you'd expect to be in an asset management suite. Add to that the vast customization available and the value, and it was an easy decision for me to sign up with them.

Recommendations to other buyers: Your people are your most valuable asset and they are great. if the rest of the people at AP are like the ones i've worked with, you could sell used ketchup packets and i'd happily work with AP every day.

Vendor Response

by Asset Panda on February 17, 2017

Hi Tim, we appreciate you writing a review for Asset Panda. We shared it with the team this morning and you made all of our days. We think our people and the service they provide are the cornerstones of our business. Your review validated what we work so hard to achieve.

Thank you and we will keep working hard on the enhanced integration with ZenDesk.

Affordable and Feature Rich ITAM

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of customization without the need of specialized development. SoA at its best!

Cons: At the time the AD integration wasn't live and we had to duplicate our data entry efforts. That's now been resolved.

Overall: Ellation needed an ITAM solution to help with our PCI compliance initiatives. We looked at the Fixed Asset module in NetSuite and it fell short on some functionality. After seeing the demo for Asset Panda I was sold on the Service Oriented Architecture and the focus on service didn't stop there. Our implementation manager was the best! She didn't rush us through the setup and was super patient when we didn't do our "homework" from the week before. We had some odd problems we needed solutions for, due to an unusual corporate structure, but implementation manager took 2 seconds and had two or three solutions to pitch. Our implementation was a tremendous success because of the synergy of a great product and great people!

Recommendations to other buyers: I recommend not loading your previous inventory. The rote task of all the data entry really helps train staff on how to efficiently navigate within Asset Panda.

Vendor Response

by Asset Panda on December 05, 2016

Hi Jason, we appreciate you taking the time to review Asset Panda. If anything comes up that we can do to make your experience more efficient please let us know.

Thank you for the opportunity to work with you.

It has been a good experience after I figured how to personalize the system for what I need.

May 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How is to manage every field of the asset and how fast I can find an asset. I also like that I can make many changes at once without doing it asset by asset.

Cons: The audit tool in the Asset Panda app. I think that several things could be improved. For instance, I'd like to be able to see a list of the assets that I have to scan or audit. If I want to audit assets by department, I have to print a separate list to know what I'm looking for, instead of the system telling me what I need to check. I also have to manually keep track of the assets that I have to audit.

Overall: Fast and easy way to manage fixed assets.

Vendor Response

by Asset Panda on May 30, 2018

Hi Zarahemia, we appreciate you writing a review on the Asset Panda platform. We are going to have a Client Success team member reach out to help you set the audit up the way you want it. If anything else comes up please contact our World Class Client Success team.

Thank you for the opportunity to serve you.

Wahoo!

Sep 17, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Asset Panda helps us keep our video equipment and office assets organized. We're able to pair receipts and important information with a digital record of each asset. This has proved helpful when needing to replace broken or stolen items.

Cons: I'm not a huge fan of how things are organized and laid out practically/visually. I can find what I need to and get everything done, so it's absolutely functional, but it's a bit clunky at times.

Overall: The customer service is amazing and we've have a very positive experience with this company.

Vendor Response

by Asset Panda on September 20, 2018

Hi Cadeau, we appreciate you writing a review on the Asset Panda platform. We will have a product team member reach out to discuss what items you would like to be laid out differently. Since you are on a No Code platform you have the opportunity to make a wide range of decisions on how things are laid out to fit your specific workflow. If anything comes up in the meantime please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Asset Panda works for us

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once it is set up, maintaining inventory is a snap! It is very easy to add, delete, or assign assets to people. It's just what we needed!

Cons: It took us a while to dial it in with the fields that were important to us, and deleting the fields that we didn't need. Asset Panda is very customizable but there was a learning curve.

Vendor Response

by Asset Panda on October 08, 2018

Hi Chris, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Asset Panda can do a lot, but there is a learning curve to figure out how to make it do everything

May 16, 2018
5/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Everything is so customizable. It seems it could be used in just about any type of business with equipment or inventory to track.

Having a great support team to help me create just what we need.

Cons: The learning curve. Difficulty finding answers that are specific to my situation in the help section. And once I enter "help" it takes me out of the database. I find that very inconvenient!

Overall: Helps us stay organized and keep our fleet of vehicles and equipment, legally registered and insured. Hopefully it will streamline our maintenance and repairs process as well.

Vendor Response

by Asset Panda on May 23, 2018

Hi Lanin, we appreciate you taking the time to write a review on the Asset Panda platform. You have several ways to reach support email, phone and chat. Our team of client success specialists can help make sure everything is configured to your specifications. The system essentially becomes your system adapting to your business requirements.

Thank you for the opportunity to serve you.

Inventory Sftware

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once data was loaded it was easy to use.

Cons: Importing data from old program was very confusing and it needed to be formatted to a csv file in a particular way. For someone who is not in IT it was difficult.

Overall: With the help of customer service I was able to import the data. Still some kinks to work out but overall a positive experience.

Vendor Response

by Asset Panda on November 22, 2018

Hi Jessica, we appreciate you writing a review on the Asset Panda platform. One of our goals during implementation is to get good data in the system formatted to your configuration and clean. The better the data the more useful the platform. If the data is great to begin with the upload is a breeze if the data needs work it takes more team. On an average implementation about one third of the time spent is getting our clients data perfect. We are here to help and make sure you get the best experience possible. If anything comes up please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Minova Asset Panda

Jan 05, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cloud based

Flexibility

Cons: Short training period.

Overall: Training was rather quick but there are tutorials to refer to.

I need to write work instructions for potential users based in other states.

Recommendations to other buyers: A lot of preparation must be done before working with the implementation specialist. Buy-in from other stakeholders is a must. But as in most organizations, they do not participate from the outset and start raising concerns when it is time to go live.

Vendor Response

by Asset Panda on January 05, 2017

Hi Alberto, we appreciate you taking the time to review out asset tracking platform. If we need to do further training or can assist in any other way please let us know.

Thank you for the opportunity to work with you.

Excellent easy to use asset tracking system for a great price

Mar 15, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use; simplicity of design

Cons: I hesitate to add this as a "con" as it's the other side of the simplicity coin -- they always go together. There is a bit of inflexibility with certain design decisions, but again, this goes with simplicity and I will gladly take a wee bit of manageable inflexibility over unnecessary complexity.

Overall: We were looking at various asset tracking options, from building something in house via Access or MS SQL, building a nasty set of interconnected spreadsheets, or buying an off the shelf product. Pretty far into the process it dawned on me that I should google cloud based asset tracking systems. We were up and running maybe 1 hour later. Excellent decision!

Vendor Response

by Asset Panda on March 17, 2017

Hi Michael, we appreciate you taking the time to write a review on Asset Panda. If anything comes up we can help you with please let us know. Also, keep the feedback coming. We love to hear what you think and ways of making the platform better.

Thank you for the opportunity to work with you.

Options

Aug 29, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The overall functionality is great, there are a vast array of options on how to setup tracking your assets. The mobile function of the app was one of the biggest draws as we will be utilizing this in the field heavily during project walks.

Cons: The overall functionality also poses the issue of drowning in too many options and too much information. Too many restrictions on mobile app, for example you can not add new selections to list fields from mobile though that may be very necessary.

Overall: Great! From the customer support, the handoff was seamless and the fact that we were able to "play" with a demo site was insightful and made our decision easier. the customer representative was fantastic and showed us more than enough attention. Support is quick to respond.

Vendor Response

by Asset Panda on August 31, 2018

Hi Josh, we appreciate you taking the time to write a review on the Asset Panda platform. We built the system as a platform that can adapt to the needs of our clients. You can be as simple or complex as your business requirements require. We are sending your comments to our product team for review and will reach out to discuss further. We are always looking for ways to improve and your comments are helpful. If anything comes up we can help with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Cheap. Efficient. Amazing.

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customizability and customer service. I like that the customer service is all based in the USA. They are quick to respond.

Cons: Website crashes more than i'd like. AssetPanda does alert me when maintenance will be going on, but occassionally, the website will not load

Vendor Response

by Asset Panda on June 11, 2018

Hi Austin, we appreciate you writing a review on the Asset Panda platform. We are monitoring your account to see if there are any items on our side that we can optimize. If anything comes up please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Capterra loader

New Client to Asset Panda

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have only been a client for about six weeks, but so far our experience has been tremendous. The onboarding process has been great and they have been incredibly responsive to our questions and feedback. We are moving now from the implementation team to the support team but I feel confident that our experience will be the same.

Cons: I am a guy who likes to understand things to the detail. The implementation team has done a great job of building what we requested but I am not familiar enough with the tools to go in a tweak the setup. On the positive side, when I tried to do that, I think I messed some things up, but the implementation team went behind me to clean up my mess! Plus they also have created some personalized videos that walk me through some of the details.

Overall: Very glad we made the purchase.

Vendor Response

by Asset Panda on September 06, 2018

Hi Paul, we appreciate you writing a review on the Asset Panda platform. The platform is designed to be as flexible as needed to adapt to your needs. Our implementation team is here to help you get exactly what you need. We encourage to review our knowledge base as well. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Major Help

Jan 19, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplicity.

Good reporting.

Check in/Check out system

Cons: Configuring some of the fields is a little un-intuitive, but nothing that we haven't been able to deal with.

Overall: This software has helped us out tremendously. I especially like the check in/check out system. We use this to loan out laptops to our users.

The reporting functionality is also very helpful. We use these reports weekly to guide our decisions on what to purchase and to maintain our own inventory.

Recommendations to other buyers: Not at the time. It is a great product, though.

Vendor Response

by Asset Panda on January 19, 2017

Hi Tyler, we appreciate you taking the time to write a review on our asset tracking system. If you have any suggestions or feedback as you continue to use the platform please let us know. Our system enhancements come primarily from our client feedback.

Thank you for the opportunity to work with you.

Asset Panda

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, can have a bespoke design for our needs. Easy to manage.

Cons: Not much. There are some missing features, but we understand that not everything can be done.

We are currently working on an asset form to be send directly from Asset Panda to require a signeture, which would be amazing.

This is still in progess and looking promising.

Overall: We use Asset panda on daily basis.

That helps us tracking all of the assets, manage them.

We can also easily attach any needed documentation.

Vendor Response

by Asset Panda on September 14, 2018

Hi Olga, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Extremely easy to use and the absolute simplest way to track our assets. Staff is very helpful!

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very simple configuration and user friendly. I feel like I can always ask a question and get a quick response back. I like that we can completely customize the configuration based on our specific company needs.

Cons: I don't like that it is not fully compatible with Quickbooks but the software itself to me is worth using as a separate program to track assets.

Vendor Response

by Asset Panda on July 19, 2018

Hi Rebecca, we appreciate you writing a review on the Asset Panda platform. We are currently testing an integration with Zapier which will allow you to connect Asset Panda to Quickbooks. It will be available in the coming weeks. In the meantime, if we can help you with anything please reach out.

Thank you for the opportunity to serve you.

Capterra loader

Very knowledgeable sales and support staff have made the whole purchasing experience fantastic!

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its malleability and control were the key factors in our decision. We had had a software previously which was VERY limited! As far as you want to take Asset Panda (thus far) you can. Boxes, names, products, records, reporting information, everything is changed easily by yourself - with extra help if needed (not so far) from the Asset Panda support team - means that you can tailor the product to your own needs quickly and easily without waiting weeks for 'one of the IT department to facilitate' which is what happened to us before elsewhere. Both the Online experience and the Mobile App are very easy to use and records are as clear or as in depth as you want tp make them... Very very pelased so far!

Cons: There is nothing so far that we have had issue with as far as Asset Panda products or staff are concerned.

Vendor Response

by Asset Panda on April 23, 2018

Hi Andi, we appreciate you taking the time to write a review on the Asset Panda platform. Your description is exaclty how we want the user experience to be. It is not our system it is yours setup and configured to your exact workflow. If anything comes up we can help you with please reach out to our World Class Support team.

Thank you for the opportunity to serve you.

Echo360

Aug 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: cost, feature set, customization options

Cons: Some settings are difficult to find; sorting seems case-sensitive and can be confusing sometimes.

Overall: Overall Asset Panda has helped us get a grip on not only our physical inventory but also our employees non-physical assets. It finally enabled us to streamline employee on- and off-boarding by making all employee-related assets, accounts, licenses, etc. easily manageable on one screen.

Vendor Response

by Asset Panda on August 28, 2018

Hi Andre, we appreciate you writing a review on the Asset Panda platform. We are always looking for ways to improve and innovate so the comments are very helpful. If anything comes up that we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Clear Capital Review of Asset Panda

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The mobile functionality, the ease of use of the desktop, ease of navigation, the audit functionality.

Cons: Some of the customer support calls were not handled efficiently, leading to us having to call back several times in order to resolve the issue.

Overall: We are using Asset Panda to track our assets as well as other "consumable" technical equipment. Partnering with Asset Panda allowed us to streamline this process as well as close gaps between participating departments.

Vendor Response

by Asset Panda on November 20, 2018

Hi Gabi, we appreciate you writing a review on the Asset Panda platform. We take pride in our customer service. We will have the support lead look into your Accont and see if we have a training opportunity.

Thank you for the opportunity to serve you.

Excellent and affordable software for tracking of assets. Highly customizable and user friendly.

Nov 29, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly and intuitive interface along with excellent customer support. Product was easy to set up, customize, and use. Ability to create custom locations, actions, and statuses enabled us to accomplish our goals in an asset tracking database without needing to involve an engineer.

Cons: Would like a better option than .csv for backing up and archiving the database. Ability to save intermittently and potentially roll back the database would be ideal

Vendor Response

by Asset Panda on November 30, 2017

Hi Dan, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up that we can help you with please let us know.

Thank you for the opportunity to work with you.

Power Station using Asset Panda for major outages

Sep 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love the ability for our tradespeople to use this software to log tools in and out of restricted areas. The software is used on iPad pro's and the system is intuitive and easy to use. It is so much better than the paper based system we used to use, and better than all the other electronic systems we trialled.

Cons: It needs a live keystroke search, i.e. updating search results with each keystroke. On an iPad it takes a long time to type all the characters of the tool you're searching for. Most other online and offline software these days has live keystroke search, even Microsoft office. It feels like Asset Panda is lagging in this regard.

Vendor Response

by Asset Panda on September 06, 2018

Hi Malcom, we appreciate you writing a review on the Asset Panda platform. We sent your comments about Live Keystroke search to our product team. They will be in contact with you to discuss further. We love the feedback and are always looking for ways to improve. If anything comes up that we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Program Admin

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is modular and customizable. Creating new reports or checklists is easy.

Cons: There's no testing lab; changes are live. When making a new, unfamiliar change, everything is trial and error.

Overall: Very good. We use AP primarily for daily/weekly maintenance checklists. Customer service has always been very responsive.

Vendor Response

by Asset Panda on August 09, 2018

Hi Jordan, we appreciate you taking the time to write a review on the Asset Panda Platform. We will send your comments over to the product team related to testing changes in a non-production environment. In the meantime, if anything comes up that we can help you with please reach out to our World Class Client Success team via chat, phone or email.

Thank you for the opportunity to serve you.

Easy to use, user friendly and amazing support from Panda team

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly and the support I get from the panda team if I need help in any way. The app is also very user friendly

Cons: I have used asset panda for over two years now and have set it up with the Panda team and haven't come up with one con yet

Vendor Response

by Asset Panda on July 13, 2018

Hi Micheal, we appreciate you writing a review on the Asset Panda platform. It means a lot to us when a customer who has used the platform for years writes a review. You made our day!

Thank you for the opportunity to continue to serve you.

Asset Panda is so simple

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very ease to setup and to start using. We were up and running within weeks.

Cons: Sometimes the access is slow when reviewing assets. I have checked from different locations to see if it was a network issue, but it seems to be from Asset Panda's end.

Vendor Response

by Asset Panda on September 29, 2018

We appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Experience has been good so far - easy to set up and use

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The actions have been the most helpful for me. I love the ability to change list fields based on an action, and the action return function. The actions were the selling point for us on Asset Panda, as it opened the app up for us to more than just an asset tracking software and allowed us to improve our processes to fit with the software.

Cons: It would be beneficial for us to have more than ten list fields displayed in a group at once. It would also be nice to be able to determine if a group item's fields are read from left to right or up and down, and be able to order the fields accordingly. Moving items from one group to another would be helpful as well. Though I realize we're probably pushing the limits of what the app was designed to do, these are things we had to work around when setting up the app.

Vendor Response

by Asset Panda on June 14, 2018

Hi Emily, we appreciate you taking the time to write a review on the Asset Panda platform. We have sent your comments regarding the functionality to our product team for review. They will be in touch with you soon. In the meantime, if anything comes up please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

The Great Asset Management Disrupter

Oct 17, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The barcode scanning

Cons: Configuration of Notifications and Actions is a little clunky, after spending quite a few hours with the system, I understand why it is. However, if this could be holistically reviewed, I believe there may be other ways to achieve the same features without having to click in and out of different views.

Overall: We have just started to use Asset Panda and have found its mobile scanning feature to be a huge time saver. Most of our IT assets have barcodes that we can now just scan in with our mobile phones, no special hardware required!

Jessica and the team at Asset Panda were really helpful in providing the support to implement our custom asset request procedure, which we use to manage our asset requests.

Finally the hook into our user directory was the icing on the cake, which means that we don't have to worry about maintaining the employee list, we just synchronise the data overnight.

Asset Panda delivers on being the online Asset Management Disrupter, simple to use and relatively cost effective.

The only constructive criticism I have of the system is that as it has developed over time, some of the simplicity has given way to fuller features, so there is still a little bit of a learning curve, but still overall a great and easy to use product.

Recommendations to other buyers: Making more use of jQuery or other client side runtimes would mean that the website wouldn't rely so heavily on postbacks, end users would then have a very snappy user experience. This would be ideal in the configuration screens.

Vendor Response

by Asset Panda on October 18, 2016

Hi Dennis, we appreciate you taking the time to review our platform. We have passed your comments on to our product manager. We are constantly looking for ways to improve and thoughtful feedback is greatly appreciated.

Thank you for the opportunity to work with you.

This is not a bad database for tracking.

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used other database and i see Panda is easy to use such as customized to your needs and easy to read and filter.

Cons: If Panda can somehow have the database runs faster when I search, it takes a bit longer than I think considering today's technology.

Overall: It is clean and easy to read and filter.

Vendor Response

by Asset Panda on July 13, 2018

Hi Kristy, we appreciate you writing a review on the Asset Panda platform. We are always looking at ways to improve system performance. We are currently engaged in a project that is resulting in improved system speeds. If anything comes up we can help you with please reach out to our World Class client success team.

Thank you for the opportunity to serve you.

Easy setup, and easy and customize to suit unique situations.

Apr 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy of use, mobile app and customization. Reports are very nice, you can export pretty much anything as a CSV. Support is top-shelf.

Cons: Not much. Honestly the only think I would even consider saying is for anyone looking to "tweak" something to read and understand how to accomplish by reading the How-to and/or calling their support. They are great.

Overall: The tracking of all Assets, anywhere at anytime.

Vendor Response

by Asset Panda on April 20, 2018

Hi Richard, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Customer Success team.

Thank you for the opportunity to work with you.

Asset Panda if worth every penny!!

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customized options work great for being able to make our asset tracking work as we integrate more of the company into it.

Cons: We would like to see some more options for inventory, but we know they are hard at work to make this happen.

Overall: Asset Panda has saved up countless man hours looking for tooling and made accountability for tools easy to track and follow up on.

Vendor Response

by Asset Panda on August 16, 2018

Hi Brian, we appreciate you writing a review on the Asset Panda platform. We are working on a variety of new features for inventory. Be on the lookout in the new feature newsletters that will walk you through the functionality.

Thank you for the opportunity to serve you.

You pay for what you get.

Mar 23, 2018
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Software is cheap, They have a mobile app. (kinda confusing to navigate), they have a webpage (kinda confusing to navigate as well). You at the very least get to speak to someone in the US versus a overseas call center.... But the support people only speak in jargon and hardly ever get to root of the problem.

Cons: Confusing web page to navigate. Support and Implementation team are a nightmare to deal with. They don't really breakdown or explain to you the issues in simple terms they just rush you off the phone and "fix the problem". Only training you will receive is from support from Texas via telephone who also cannot explain things in a proper manor. The explanations they do give are full or jargon and leave you more confused than before. I HATE this software! Its cheap but I guess you get what you pay for.

Overall: There has been no benefit to this software whatsoever. Its confusing to set up, use, and train people on. The training I received was minimal at best and mainly had to teach myself the software.

Vendor Response

by Asset Panda on March 27, 2018

It is hard to respond when we don't know who is on the other end. Occassionaly, we will get a competitor or former employee write something like this. In the off chance this is a client we would love to know who you are so we can review your account. We take great pride in providing World Class Support and configuration services. This review is not an accurate account of how seriously we take implementation, support and configuration.

Have a wonderful day!

Asset Panda Kicks Ass(et)!

Nov 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, with intuitive functionality that offers tons of options for various needs.

Cons: How long it took me to realize I needed it.

Overall: Our inventory tracking was pretty much me marking lines on a wall before I started using Asset Panda. I had no idea a system could be so easy and helpful to use, and their app is icing on the already delicious cake. If that weren't enough, my rep, Hailie, is a dream person who can always resolve any issue or offer additional feature options I didn't know existed. Bonus tip: they're based in Texas, so these guys are already mi familia. I would and do recommend Asset Panda's system to anyone looking for an inventory solution.

Vendor Response

by Asset Panda on November 11, 2016

Hi Jorge, your review made our day!!! Thank you for taking the time to write about Asset Panda. Hailie is a rockstar. If anything ever comes up that we can help with please let us know.

Thank you for the opportunity to work with you!

Its very user friendly, the GUI is very nice, and its very flexible which helps meets our business

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Basically the same as my description. Its very user friendly and flexible. I also like the mobile access and the support.

Cons: I'm not a fan of the per asset cost. It can add up pretty quick if your a decent size business or school. Other software providers usually charger per user and its unlimited assets. There's no reason why adding a additional line item on a database should cost extra dollars. The pricing makes it more geared to smaller shops.

Vendor Response

by Asset Panda on June 05, 2018

Hello, we appreciate you writing a review on the Asset Panda platform. We are glad the platform is performing well for you. We work hard to make sure our pricing fits our clients business objectives. We can offer user pricing but we find asset pricing is much more cost effective for our clients. We strive to continually innovate with new product features released every three weeks. In addition, we invest in a World Class Client Success team that gives our clients quick support for adapting business requirements, training and data migrations. We find that level of service is what our clients enjoy and makes the experience of using our product exceptional. If you have any ideas of how we could change our model we would love to hear them.

Thank you for the opportunity to serve you.

pro-cons

Oct 25, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Simple affordable pricing, mass asset upload/update feature, ability to customize reports & asset fields, online storage & access of data, quick customer support turnaround, ease of use

Cons: Inability to mass upload attachments, length of time to generate reports (sometimes), inability to report past data (i.e. what assets looked like as of 12/31/17), not synced to Oracle PeopleSoft

Vendor Response

by Asset Panda on October 30, 2018

Hi William, we appreciate you writing a review on the Asset Panda platform. We sent your comments to our product team. They are going to reach out to better understand them and see if they make sense for our user base. In the meantime, if anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

GFUSD Review

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Web GUI, Active directory and G suite sync

Cons: The import process, would feel off at times without a way to check. Issues exporting with leading 0s.

Overall: We used asset panda to clean up an existing system that didn't have a real process in place. Asset panda is nice with customization that allows us to grow into our process more each year

Vendor Response

by Asset Panda on November 14, 2018

Hi Cody, we appreciate you writing a review on the Asset Panda platform. We will have a Client Success Manager reach out to you regarding the import process. In the meantime, if anything comes up please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Easiness of using Asset Panda

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of keeping up with our inventory using this software

Cons: There is nothing I don't like it is all easy to use

Overall: it has been a great 2 years using this and it has helped us run our business in a more efficient way

Vendor Response

by Asset Panda on October 16, 2018

Hi Raul, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Summit Review

Oct 02, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very easy to use, and simple to learn.

Cons: Wish there were a procurement feature included.

Vendor Response

by Asset Panda on October 09, 2018

Hi Tony, we appreciate you writing a review on the Asset Panda platform. We will have a product team member reach out to discuss the procurement features you are interested in. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Have used Asset Panda for a couple of years now

Sep 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Access (obviously), features, mobile app, updates to software, reporting is very good. The ability to easily create users and restrict what they can do, such as create but not edit.

Overall: Tracking assets anywhere anytime, even on a mobile device. Did I mention it supports barcodes?

Vendor Response

by Asset Panda on September 21, 2017

Hi Richard, we appreciate you writing a review on the Asset Panda Platform.

Thank you for the opportunity to work with you for the last couple of years.

Customer Service Rep Lori was the Best!

Dec 08, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility to customize to your own needs; easy to use; good customer service

Cons: We don't know how to edit information from a list view (instead of having to click on each asset or user)

Overall: Our rep was incredibly helpful. I was able to explain my problem, and then call back a few hours later and connect with her again to continue working on the problem. She shared a video with me that made it super easy to follow along, and she was patient with me when I continually expressed fear of deleting relationships in AssetPanda by uploading new information. I literally got off the phone and told my coworker across from me that that was the best customer service experience I've had in memory. Great product and great help!

Recommendations to other buyers: We want to edit information from a list view (instead of having to click on each asset or user) (Salesforce has an option like this)

Vendor Response

by Asset Panda on December 08, 2016

Hi Janelle, we appreciate you taking the time to review the Asset Panda platform. We are glad that Lori did a great job for you. She is a Rockstar!!! We are reviewing your feature idea with our Product Management group. We all love the idea. We are going to do some testing and see if we can accomplish implementing the feature without compromising the load speed.

Keep the awesome ideas coming!!!!

Thank you for the opportunity to work with you.

Asset Panda Review

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and access to design/develop without support

Cons: The learning curve in design. Unable to have inventory be flexible enough create mass issue versus issue of each individual

Overall: Using Asset Panda to inventory entire infrastructure

Vendor Response

by Asset Panda on September 20, 2018

Hi Chauncey, we appreciate you taking the time to write a review on the Asset Panda platform. We are glad you are using the No Code capability of our platform allowing to to adapt the tool to your specific use case. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

I am very pleased with the response time from Asset Panda and the working relation we have made

Aug 28, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Asset Panda is very affordable for small companies and its core value is that it is very customizable.

Cons: There are still some bugs in the UI the need work. Notifications and reports could always use more ability's

Vendor Response

by Asset Panda on August 30, 2017

Hi Jordan, we appreciate you taking the time to review the Asset Panda platform. We are always looking for ways to innovate and make the product better.

Thank you for the opportunity to work with you.

Our facility management team can't operate without asset panda - essential software.

Mar 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The barcode scanner via camera is seamless and quick. They're stored easily and can be sorted/customized as needed. This allows our management to keep track of all assets with an easy to use interface.

Cons: The mobile app leaves some to be desired in terms of UX. They're working on this and updating the app so it's not a con for long. They seem to know their limitations and are addressing them appropriately.

Overall: This is essential software for our facility management team. They simply cannot operate without it at this point. It's easy to recommend and are backed by a great dev team.

Vendor Response

by Asset Panda on March 08, 2018

Thank you for taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Support team.

Asset Panda review from Colorado Structures.

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use and navigate. If I do have any issues (which is very rare) the customer service reps are on it immediately.

Cons: When the program is not being used I wish the log out time was longer. It gets a little annoying for me.

Overall: Love the app on my phone. I can do so much by gathering my fleet information while I'm out on the job site.

Vendor Response

by Asset Panda on November 01, 2018

Hi John, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Great software with so many capabilities especially for the price!

Nov 17, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The are so many things you can do with this software in addition to tracking assets. We are using it more and more every day. I also really like the mobile app. It makes adding and scanning asset tags a breeze.

Cons: My only complaint is there are so many features it can be hard at times to find the settings for each. As a great offset to this, their support has been top notch!

Overall: Easy tracking of assets along with a great way to run a help desk!

Vendor Response

by Asset Panda on November 20, 2017

We appreciate you writing a review on our platform. We designed the platform to handle simple and complex workflow. For some of the more complex workflow the configuration can get specific. Our customer support team is always there to help.

Thank you for the opportunity to work with you.

Asset Panda

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love it's ease of use and they provide awesome customer service!

Cons: There really is nothing we like least about the software.

Overall: We continue to have a great experience with Asset Panda and look forward to using them in the future!

Vendor Response

by Asset Panda on October 25, 2018

Hi Adam, we appreciate you showing us some love in your review. We will make sure our team reads it. You made our day!

Thank you for the opportunity to serve you.

Very good system which is easy to use

Jul 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: configurability, ease of use, great support, up time for the system is very high. can add custom fields to different asset types

Cons: could have more features and built in reports, also barcoding / qr codes would be better if they had more file formats i.e. vector

Overall: Google search

Vendor Response

by Asset Panda on July 26, 2018

Hi Chris, we appreciate you writing a review on the Asset Panda platform. We are always innovating so be in the lookout for upcoming releases and if you have any specific ideas or thoughts on the platform we would love to hear them.

Thank you for the opportunity to serve you.

All of my assets in one place easily managed

Mar 31, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: free unlimited users, unlimited mobile app downloads, and unlimited location. Free-trial. Mobile device capabilities. Integration with Mailchimp!

Cons: The interface isn't intuitive and hardly customizable. However, you get what you need from the programs, aesthetics aside. Well worth the buck!

Vendor Response

by Asset Panda on April 02, 2018

We appreciate you taking the time to write a review. The interface is actually completely customizable. If you check in our knowledge base you can see a detailed description of how to configure everything.

Thank you for the opportunity to work with you.