Who Uses This Software?

People needing a simple, custom, secure platform to track and manage their assets.


Average Ratings

787 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,499.00/year
    See pricing details
  • Pricing Details
    We offer custom pricing based on number of assets.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Asset Panda
  • www.assetpanda.com/
  • Founded 2012
  • United States

About Asset Panda

Asset Panda is a powerful Cloud/Mobile App fixed asset tracking platform that helps you work smarter. We help people track, manage and support their fixed assets throughout their life cycle. Our software is configured to the way our clients work, secure and leverages the mobile devices your employees already carry. Pricing starts at $1,499 per year. Custom pricing is also available.


Asset Panda Features

  • Activity Tracking
  • Audit Trails
  • Barcoding / RFID
  • Check-in / Check-out
  • Depreciation Tracking
  • Disposal Tracking
  • Inventory Management
  • Location Tracking
  • QR Codes
  • Reservations
  • Service History
  • Alerts/Notifications
  • Asset Tracking
  • Audit Planning
  • Compliance Management
  • Dashboard
  • Forms Management
  • Issue Management
  • Mobile Access
  • Risk Assessment
  • Task Management
  • Workflow Management
  • Barcode Generation
  • Barcode Scanning
  • Custom Labels
  • Inventory Management
  • Label Templates
  • Receiving Labels
  • RFID
  • Serial Number Tracking
  • Shipping Labels
  • Calibration Instructions
  • Calibration Schedules
  • Compliance Management
  • Device History
  • Due Date Tracking
  • Gage Management
  • Label Printing
  • Measurement Readings
  • Multi-Station Management
  • Out-of-Tolerance Notification
  • Statistical Data Reporting
  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Barcoding / RFID
  • Import / Export Management
  • Inventory Management
  • Order Management
  • Purchasing
  • Returns Management
  • Sales Forecasting
  • Shipping Management
  • Warehouse Management
  • CMMS
  • Energy Management
  • Equipment Management
  • Facility Management
  • Inventory Management
  • IT Asset Management
  • Maintenance Management
  • Parts Management
  • Preventive Maintenance Scheduling
  • Software License Management
  • Warranty Management
  • Work Order Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management
  • Asset Budgeting
  • Asset Lifecycle Management
  • Audit Trail
  • Barcoding / RFID
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Inventory Tracking
  • Tax Management
  • Allocation
  • Barcoding
  • Cost Tracking
  • Forecasting
  • Item Management
  • Order Management
  • Procurement Management
  • Reorder Management
  • Serial Number Tracking
  • SKU / UPC Codes
  • Supplier Management
  • Alerts/Notifications
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Inventory Management
  • Key & Lock Management
  • Mobile Access
  • Predictive Maintenance
  • Preventive Maintenance
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Calibration Management
  • Fixed Asset Management
  • Issue & Return Management
  • Job Costing
  • Maintenance Scheduling
  • Order Management
  • Tool Kitting
  • 3PL Management
  • Barcoding/RFID
  • Forecasting
  • Inventory Management
  • Multi-Location
  • Order Management
  • Purchasing
  • Quality Management
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Returns Management
  • Shipping Management

Asset Panda Reviews Recently Reviewed!


Capterra loader

Suitable for diverse inventories!

Apr 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1) User Interface: Asset Panda is fairly simple to use and can integrate well with almost any environment - no matter how complex it is.

2) Mobile App: The great thing about Asset Panda is that it has a mobile app that you can use. The app makes it possible to scan barcodes, search for assets and even update them, if necessary, while you're on the move.

3) Audit Feature: Asset Panda has an Audit Feature that enables you to go in-depth and check out the timeline of what people did with their assets.

4) Budget Friendly: Asset Panda is like a turn-key inventory solution that allows you to design and build according to your own requirements, based on your environment. The best part is that you don't need to hire any developer. You even don't need to waste time on purchasing expensive licenses or hardware.

5) Cloud-Based: All data is saved on the cloud and can be accessed from anywhere and at anytime with your credentials.

Cons: 1) Sessions Time-Out: Okay, in my opinion, the most annoying part about Asset Panda is that its' session timeouts are way too fast. If the time-out setting on the website could be increased, that would be amazing!

2) Barcode Scanner: I feel that the bar code scanner on mobile devices can be improved a bit.

Overall: I helped a friend of mine choose this product for her company. So, basically, she told me that she had an incredibly diverse inventory and the fields for one asset couldn't relate to that of another. There were many other problems that she was facing.

However, after implementing the use of Asset Panda, things became a lot easier. She told me that there was a bit of an initial learning curve, but she felt very content and accomplished when she realized she built everything without an expensive developer or purchasing any hardware.

Asset Panda may be expensive to implement but it is certainly worthwhile. The return on investment could easily trump your initial investment in no time.

Sadly, for me, this software cannot be applied to my work environment or in any of my private side businesses. But if there ever is a need for it, I wouldn't think twice about using it. And judging by the feedback I got after referring it once, I am 10 times more likely to do it again!

Vendor Response

by Asset Panda on May 01, 2019

Hi Shayne, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. The detail you go into in your review is very helpful to us and we think other people interested in learning more about our platform. The time-out issue is being addressed soon. This is a little overly aggressive security feature that we now know how to adjust for a better overall experience.

You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Capterra loader

Asset Panda solved the impossible.

Sep 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.

Cons: Some of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.

Overall: We had an incredibly diverse inventory. Fields for one asset didn't necessary make sense for many other assets, which just about every inventory solution we slogged through demos trying out couldn't handle. At first I found their 10 table (group) limit rather restrictive, but once I figured out how I could leverage their system into a functional schema, it was as incredibly robust as if I'd built the database myself - and fast for a cloud solution. Now I don't need to spend unthinkable amounts of time building a LAMP solution from the ground up, or paying someone to do it for us, and all without hardware to worry about either. It's an expensive solution, but it will guarantee a worthwhile ROI when you do the math and realize the costs of creating a solution as powerful as they have yourself. And you get the Apps too!

Vendor Response

by Asset Panda on September 19, 2018

Hi James, we appreciate you writing a review on the Asset Panda No code platform. We strive the offer the most adaptable platform in the world to help our clients meet their specific business needs without having to write one line of code. If anything comes up we can help you with please reach out to Oiler Workd Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Product does what it is supposed to -- and we especially make use of the mobile application (scan)

Nov 28, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Definitely barcode scanning with the mobile application; the software could not be easier to learn and use. Audit feature is really nice so the history of seeing how people screwed up what they did with an asset is right there. Nice repository for contract and warranty information.

Cons: Sometimes app barcode will scan successfully but item will show up as not in AP, but when you do a text search of the code you just scanned it will display. Software does not prevent people from entering information incorrectly or uniformly ("garbage in, garbage out"), but that is a personnel issue. As mentioned in the "Pros" piece, the software itself is remarkably easy to learn and use and takes little time if engaged with the process properly for moves/changes. Software does not seem to have a depreciation component for automatically calculating inventory values from year to year (helpful for finance divisions). Not sure what the calendar feature would be used for, but that's not so much a "con" as it is more of a Scooby Doo "RHUH?" question.

Overall: 1) Gone are Move-Add-Change (MAC) forms that technicians would lackadaisically fill out (and if they did the penmanship turned the whole process into guesswork any way)

2) Asset repository can be updated instantaneously with a few taps on the SmartPhone

3) A decent attempt to impose some standardization

4) Reporting is only limited based on the type of data enter

5) Saves time

Vendor Response

by Asset Panda on November 29, 2017

Hi Lee, we appreciate you writing a review on the Asset Panda platform. We are going to look into the barcode scanning comment. We have not had that comment prior and wonder if it might be isolated to your settings. One of our customer success team members will reach out to you. If anything else comes up we can help you with please let us know.

Thank you for the opportunity to work with you.

So many uses!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Once you learn the configuration of the system you can use it for so many things. It can replace electronic signing for assets or compliance... if there is a change in your asset management process its very easy to map in your mind what you would need to change on the system and what links will be affected. I cant say in my years of dealing with asset management that I have seenanything better or easier to use.

The Mobile App is an absolute life saver. If your resource is stretched like mine, with the right processes in place you can mould the system to allow employee's to manage their own assets and take responsibility themselves which is a powerful thing.

Cons: Some great features like Gallary or audits are not quite as customisable as I would like.. minor but can sometimes be a pain considering my first point

Overall: GDPR compliance has been made easier with the system being rolled out to everyone we can use it as an image store with added contracts that people sign to allow us to use those images. its great.

The overall experience is a good one, its helped me further my career in the field and has got my name on the map and thats partly down to this system and its capibility

Vendor Response

by Asset Panda on September 14, 2018

Hi Adam, we appreciate your writing a review on the Asset Panda platform. Your review really hits at the core of what we hope our clients experience. The idea that you can configure the platform to solve a large number of business problems is what we are going for! Allowing the users to take responsibility is also at the core of how we help the world work smarter. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Asset Panda is an exceptional tool for our company!

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Excellent design, capability, and flexibility! After vetting many other vendors, Asset Panda far surpasses its competition. Its configuration flexibility, included features, and user interface are unmatched by all. Asset Panda makes it easy to configure a setup that aligns with your company's workflow and processes allowing you to create a powerful configurations that go beyond basic asset tracking giving you the tools you need to succeed. It includes many valuable features at no additional cost where competitors want to charge significant amounts for over their base product. Want to scan assets in and out with your smartphone? Asset Panda has you covered. Their competitors want to know how many users will you have, how many devices do you need, etc, all to charge you just to have the functionality whether you use it or not. Lastly, the user interface is excellent and highly configurable so that you can configure your setup to best meet your needs and the needs of end users not be stuck paying for a system that you need to adapt your business to to make it work.

Cons: The only con of Asset Panda is that some may find it lacks intuitiveness. When setting up advanced configurations, a good understanding of how things are linked and how certain fields behave and/or react to changes is required to ensure you achieve your desired result. However, do not let that be a deterrent as Asset Panda will handle the initial implementation of your configuration, and should you want to make changes in the future and may not be sure how or are not comfortable making them yourself, Asset Panda is a quick click or call away to help.

Overall: Asset management that keeps our operations streamlined and saves us money.

Vendor Response

by Asset Panda on June 21, 2018

Hi Patrick, we appreciate you taking the time to write a review on the Asset Panda platform. We love the description you give on our platform. It is an awesome summary of what we set out to provide for our clients. If anything comes up we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Tailored to my company

Jan 11, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Completely customizable

pulls customized reports

has the option of a photo displayed

The calendar feature is extremely helpful

Cons: Not necessarily a con but it is very technical on the back end. Building the program is the most difficult part. Although, it did get me well acquainted with how the entire system works. I'm glad you start us off with people who can walk us through.

Overall: We were looking for a photo catalog of all the items we had in stock. We do weekly events in multiple locations and we were looking for a way to keep track of what was being sent out to the events and track what was returned. Considering that we were going to hand out little giveaway items we would send out 100 items but we might not give away all of it. Some of it would be returned and have to be added back into inventory. That simple task was just not possible with other inventory systems we tried. We also were looking for something that included a photo. Our promotional inventory has multiple items that can be labeled the same but are different. ie, Pens vs Stylus pens or Plastic cups vs tumbler cups. It was very nice to be able to see a photo of what the item was. Again, this was a feature that other inventory systems were not capable of doing. I love that once the initial set up is in place that we are trained how to alter any aspect of the way our program is displayed and operates. We decide how our program functions. It is completely customizable. I am super impressed how much freedom this program gives us and is well worth the money to invest in. I was able to take care of 6 different monthly or weekly tasks with this 1 program. Now what use to take me nearly a week to complete I can complete in a day. This program is incredible!

My only hang up is that it does take some poking around and a lot of trials and error to get the hang of. If you are not computer literate it may take you quite a while to understand how this works. It's very technical on the back end although when the back end is set up it is very user friendly.

Recommendations to other buyers: Feature I would include: -The prevention of 1 action being done IF a status as a certain label. -Linking assets so others know they go hand in hand.

Vendor Response

by Asset Panda on January 11, 2017

Hi Brittney, we appreciate you taking the time to review Asset Panda. If anything comes up we can help you with please let us know. Also, keep the product feedback coming. We love it! Our clients suggestions drive our product.

Thank you for the opportunity to work with you.

IT Asset Management

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Asset Panda is easy to use with an intuitive interface and customizable asset fields. The ability to import existing asset lists and scan in new assets is a huge time saver. Even manually entering new asset records is easy since Asset Panda has the ability to copy and then modify existing records, saving me from entering the same fields over and over, such as model numbers. If I do have trouble or questions, Asset Panda support is always prompt and friendly.

Cons: It can be slow to pull asset information at times. Reports are also slow to generate. It normally takes 30 minutes to an hour for me to receive requested reports, and sometimes I need faster access to that data.

Overall: Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no easy way to see where our equipment was assigned. We had to go through several different applications to see what assets even an individual employee had. Now, we can quickly see all equipment at an entire location. Asset Panda has greatly improved device accountability as well as equipment life cycle planning.

Vendor Response

by Asset Panda on December 04, 2018

Hi Vanessa, we appreciate you writing a review on the Asset Panda platform. We have made significant changes to our reporting module. You will see significantly faster response times in the very soon. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Asset Panda was an unexpected surprise as a very powerful tool for business

Feb 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The customer was able to start getting value from AP in a few days, even when there wasn't enough information to feed into the system. Since they were previosuly doing no asset management at all, they were worried about having a very long adoption curve. The truth is they were able to put whatever basic information was available and the, day by day filling more as they were able to dedicate time to this task once they had no need for manual processes.

The customer has already in place a lot of Zendesk integrations, so they felt AP was a very nice new member of their IT ecosystem.

For me, the most value comes from the fact that they have not need any tech support for using the system, so consultancy time has been mostly focused on obtaining new information to put into the system.

The mobile app's integrated barcode scanner was an unexpected benefit which made the customer really happy.

Cons: The lack of a current working integration with Salesforce was an stopper for a bigger project with a new customer.

For some current customers that I'd like to offer AP as a new solution I have the problem with integration with GRC systems, mostly for compliance with ISO27000 and some other process oriented and cybersecurity frameworks. The API is currently not as friendly to use for this kind of integration.

Overall: My customer was having trouble with a lot of IT assets that were not properly managed. They suffered big financial damage for stolen or "lost" assets, and also for purchasing some parts or equipment since they had none, only to find out days after that there was actually a proper stock. Now, the IT team can provide agile response to users' requests, they are anticipating waranty and licensing renewals, and they are doing a lot of reassignment of compute and mobile devices since now they can match device specifications to job descriptions and roles, thus optimizing the way assets are being used.

Vendor Response

by Asset Panda on February 13, 2019

We appreciate you writing a review on the Asset Panda No-Code Platform. We constantly are working on new API integrations and supporting the existing. We love that you are using the integrations with your clients to help solve business issues. Since we are a platform you can co figure Asset Panda to handle a lot of use cases including PO Managmernt, facility management, inventory, help desk etc... basically any business issue with a unique workflow. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

The setup process was very painless. Asset Panda helped us to develop the functionality we needed

Jul 03, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to view all assets and their availability in an overview page. Group check out function very useful and time saving.

Barcode scanner very responsive even using part of the barcode or when under a semi transparent surface.

Addition of new assets and use of software very easy.

Barcode generation very simple.

When searching for a project it was very handy to only have to input part of the project name

Addition of new projects and employees very easy.

I've included a few cons but these are all minor. They don't mean to demean the software as it is very good, they are simply little observations that, with some minor tweaks could iron out a few issues I have had with the software personally.

Cons: Creation of some forms/actions/calendars quite difficult and had to resort to technical support. It is hoped that, over time, competence will develop and so will ease of use.

On the app, when scrolling through assets, unless you scroll very straight the side menu opens to reveal favourites, groups, tools etc.

Filter function for assets is a little temperamental - filtering by category e.g. iPad required IPAD to be typed, this is a little frustrating and it would be helpful that by typing ipad, iPad or IPAD if you could obtain the same result that would be much easier.

Similarly, when searching for an asset without using filters, if the item cannot be found due to minor discrepancies with the text, the system does not seem to allow a return to the list of assets.

Overall: Easy cataloguing of all company assets and user friendly software that can be accessed by all staff. Allowed a live system of equipment availability to be developed. In future will allow us to perform rapid audits and maintenance of equipment and fleet.

Vendor Response

by Asset Panda on July 05, 2018

Hi Alex, we appreciate you writing a review on the Asset Panda platform. We love the detailed feedback and have forwarded to our Product Team. If anything comes up we can help with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Asset Panda

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have used this software in the past. Its been a few years, but to see how much the company has put into the program since then, and is a direct reflection of how the company as a whole operates. I am extremely excited to see what's to come.

Cons: there is nothing that I can honestly say bad about the program or the Panda team.

Overall: I had the pleasure of working with the implementation of Panda for the company. Customer support has been more than helpful in every aspect of her responsibilities. Since the company I work with has never had an inventory management system this whole process is going to be a culture shock to them. simple processes that were poorly practiced are now replaced with the proper procedures to track and trace all assets. Support team's energy and enthusiastic approach to implementing this to my team was great. the thought did cross my mind that if I were to get a mundane implementation rep that it would make the employees think that this was another boring system that some young guy with a degree is trying to make an old dog do new tricks with...kind of a deal. There approach to implementation of the software was great. This also speaks volumes for her management to put her in a position that fits both her character and her work ethic. I give support team my highest recommendation for promotion. As a leader I would put her in a position where thry can emulate their personality throughout the company. thank you again for everything . Good luck and stay in touch.

Vendor Response

by Asset Panda on January 10, 2019

Eric, we appreciate you writing a review on the Asset Panda platform. We strive to give World Class Customer service. Your review made our day.

Thank you for the opportunity to serve you.

Capterra loader

Excellent app to keep your assets in check

Aug 01, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We moved from an internally (Intranet) developed Asset management tool to this full-featured, Cloud-based solution. And we love every bit of it! Easy cataloging of all our company assets with a user-friendly software that any of our staff can access.

First, the use of the cloud makes it accessible from anywhere and anytime. We hardly noticed any downtimes that affected our operations. Accessible also via our mobile devices, we can easily create barcodes, and scan it for easy tracking and update of records.

I am rarely impressed with the customer support, but hats off to Asset Panda team. Their training and on-call support has been fast, efficient, and polite.

The reporting tool is powerful. It can churn out all our records into a well formatted and context relevant reporting format.

Cons: Mobile app works when connected to the cloud, but it does not offer offline mode (with sync function for a later time). This would have been nice for areas where we had to scan assets on the basement or in the field where we didn't have connectivity.

Overall: Asset panda has helped us to see and manage the big picture of all our fixed assets in the company. It gave us a powerful report of what we have, what needs repair/replacement, what is lacking... etc. The barcode feature via the use of the mobile app makes life easy for the auditors, and the report and dashboard is intuitive and friendly enough even for the management team.

Vendor Response

by Asset Panda on August 01, 2018

Hi Alvaro, we appreciate you taking the time to write a review on the Asset Panda platform. We do not work in offline mode due to security issues of having all data on a device. Your comments made our day!!! Thank you!!

We appreciation the opportunity to serve you.

Asset Panda facilitates your virtual life.

May 14, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: It was incredibly robust as if I had built the database myself, and quickly for a cloud solution. Now I do not need to spend an unimaginable amount of time in creating a LAMP solution from scratch, or pay someone to do it for us, and all that without the hardware worrying either. It is a costly solution, but it will guarantee a valuable ROI that you can create a solution as powerful as the one you have and also get the necessary applications.

Pros: I like it because it is a powerful platform for tracking applications in the cloud and mobile that helps you work more intelligently. You also control your basic database schema from the beginning, after implementing the use of Asset Panda, the things became much easier and the user interfaces are used and can be integrated well in almost any environment, no matter how complex it is.

Cons: Well I have a criterion under my opinion I think the barcode scanner on mobile devices can be improved a little more likewise If you could increase the waiting time on the website, it would be something incredible.

Vendor Response

by Asset Panda on May 17, 2019

Hi Leonardo, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We are in the process of updating the Ui for all apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Asset Panda is a great way to keep track of all your company's equipment.

Sep 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We used Asset Panda in my previous company that we had quite a bit of equipment and inventory. Before we migrated to Asset Panda it was hard to keep up where all of our equipment was and on what job we needed it for. We first tried the trial with Asset Panda and it went really smoothly and we liked what we saw. We then went ahead and set up the full version. The representative was really friendly and helpful on customizing what we needing to track all of our equipment. I like this software because it has a lot of bells and whistles with it and you can really customize everything on it. It is a pretty quick transition to learn everything and it has a simple design to it as well. It is convenient because it has a mobile version as well that we gave to all of our technicians. It can send alerts and they can check something in on their phone. The price for this was fairly reasonable as well. I would try out the trial to see if it fits with your needs then decide from there.

Cons: It is nice they have so much customization of and functions but it can be a little overwhelming at first and takes a while to customize it to the best of your needs.

Vendor Response

by Asset Panda on October 05, 2018

Thank you for writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Very robust system that continues to improve as needs come up.

Aug 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I've enjoyed the most about Asset Panda has been the experience of working with a system that didn't have nearly the capabilities that it did on launch that it does today. The asset panda team has been amazing in their willingness to continue to improve the system based on our needs. While we didn't have graphs and charts to show our equipment inventory at the beginning of our usage of Panda, due to requests, they've added it in. Any time I've had anything go wrong, they've been able to resolve the issue within a weeks' time, usually less.

Cons: As with any new company, there have been some growing pains. New features and features that probably should have existed before launch took a bit of time to get in. Some camera issues and inability to handle temporary wifi outages make updating in remote areas a bit complicated.

Overall: Easier tracking of equipment, ability to note damages to equipment, ability to report equipment as stolen, ect.

Vendor Response

by Asset Panda on August 07, 2018

We appreciate you writing a review on the Asset Panda platform. We have worked hard to continually innovate our platform to meet the needs of our clients. We do not work in offline mode primarily for our clients security. If you have additional ideas on things you would like the platform do please let us know.

Thank you for the opportunity to serve you.

AP Review - Reinhart Law

May 01, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use and simplicity. The mobile app saves valuable time.

Cons: The Zendesk integration is very basic. I would like the option to set a default field inside of the plugin, instead of only using the Zendesk primary default when listing assets. Our primary default is asset tags in Zendesk, so we only see serial numbers in the Zendesk plugin. This is not helpful when looking for specific assets by name.

I would also like some type of ticket attachment feature. I want to list hardware issues inside of our notes field, but automating this somehow would be very helpful.

Overall: Asset Panda has helped automate our loaner hardware process. We went from using a basic Smartsheet spreadsheet, to having a full check-out process using Asset Panda. Our customers now get check out receipts, reminders to return devices, and return receipts using AP.

It makes our jobs easier, and saves attorney time.

Vendor Response

by Asset Panda on May 02, 2019

Hi Jeffrey, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We are sending your comments about the ZenDesk integration to our Product Team for review. Also, keep in mind you can configure your Asset Panda account to handle most Help Desk items centered around your assets.

You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Panda Panda Panda!!!

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software has a customization for any of your needs. Once I got used to the configuration tool and how fields and status' can link together I realized the sky is the limit. This also is beneficial in the long run regarding how processes and practices can always change, but now I have a solution that can change with us! I am fully pleased with the set up process, it only took 10 days. It probably would have only taken rep 2 days to do everything for me, but I kept changing everything on her. Which is a testament to the benefits of utilizing the implementation team at Asset panda.

Cons: This is just personal preference, but I wish things that I had a color code setting for would show up on the mobile app. Example: Available status is set to highlight in green, on mobile app it does not. Not a big deal for me though.

Overall: When started at my company there was no visibility. Taking all of the spread sheets that were floating around and consolidating them into a solution that updates in real time has instantly impacted our business. My Solution Expert really took the time to trial and error scenarios for me to make sure this was a viable solution before moving forward. Rep on the implementation team is a Boss Panda for sure. She hit a home run with the set up of our solution. I recommend Asset Panda not only for the power of the solution itself, but because they really take the headache out of setting up a full fledged system for you. As long as you have a vision of what you want to achieve they will make it come to fruition. 10 out of 10 guys, well done!

Vendor Response

by Asset Panda on March 05, 2019

Hi Brandon, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We love that you are using the configuration tool to map your exact business processes. You can utilize our platform to handle a range of business issues including asset tracking, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to work with you.

Overall Great

Mar 06, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: From the beginning the tech team has worked to satisfy all our needs. Any issues or concerns we have are addressed immediately. Office and shop staff find it very easy to use. The mobile app allows us to access things when we are not in the office. The software saves time and makes our company more efficient.

Cons: Being an internet based software, sometimes we find our content does not save properly

Overall: Asset Panda has saved the back and forth between office and shop workers. The shop workers come in and log in, they are able to start their day quickly, without assistance.

Vendor Response

by Asset Panda on March 13, 2019

Hi Kiearra, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You should not have any issues saving content to the site unless you are not connected to the internet when you try to save. If this happens again please reach out to our support team.

You can utilize our platform to handle a range of business issues including asset tracking, help desk, purchase order management, vendor management, facilities management, time and attendance, employee certification etc...

If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

A decent asset system

Mar 07, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I really like the onboarding process Asset Panda has. Their people are friendly and willing to work with you to make sure the system works the best that it can. Also, customization is pretty good, so you can make it work the way you want fairly easily.

Cons: The help desk needs work, though I realize that is not the main focus of Asset Panda. The client agent software is too expensive in my opinion, especially when you have several hundred or more assets. The "consumables" need to be easier to use, and allow for inventory tracking by attaching them to assets (E.G., a desktop also has 2 monitors and a scanner).

Overall: Overall, when used for asset tracking, Asset Panda works fairly well. It just needs to continue to improve.

Vendor Response

by Asset Panda on March 12, 2019

Hello, we appreciate you writing a review on the Asset Pana No-Code Platform with mobile apps. We appreciate your comments are always looking to improve. Our latest release came our March 11. We will have our support team reach out and show you all the new improvements. We would welcome your thoughts on it. If anything comes up we can help with pelase reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Great for basic use, the more complex features are still missing some automation functionality.

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. The web client has a clean appearance. The ability to create reports and customized actions is great.

Cons: Images in attachments do not have a button to easily be re-downloaded.

Document names cannot be renamed after being uploaded.

Very difficult to set up assets and actions that work on assets which are part of "kits" i.e multiple assets are contained/carried in one case or box. More documentation should be provided on how this is implemented, if at all.

When giving view-only rights to a field, the field appears grey and the text is grey, it's very hard to read due to the lack of contrast.

It would be good if actions could be automated to update fields. i.e. Check if 'next service due date' has already past and then update status field to: "requires servicing". Then assets can be filtered so they cannot be "checked out" if the status field is "requires servicing".

Also, reports come through as a link back to asset panda. I would prefer if the report is also provided in the email body or having the pdf document attached.

Vendor Response

by Asset Panda on August 01, 2018

Hi Codie, we appreciate you writing a review o the Asset Panda platform. We love the specific feedback. We sent your comments to our product team for review.

Thank you for the opportunity to serve you.

Very configurable and the phone is great too

Apr 05, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to define our own custom fields. There are many field types and can link the field to other parts of the system. A basic example is can have a list of Locations and then that can be a drop-down on another form.

Cons: I wish the main asset number could auto-increment based on the type of equipment. For example, for laptops and desktops, we use a different numbering scheme so I'd like auto-increment rules based on the type of equipment.

Overall: Customer service is great and we really like the product. We will be renewing for another year.

Vendor Response

by Asset Panda on April 08, 2019

Hello, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps.

We agree with the auto increment feature request you mention. We have scoped the feature and have it on our development schedule. The functionality is called conditional fields that will allow you to do this and a wide variety of other use cases we thinking you will find very helpful. Be on the lookout for this by the end of the 2nd quarter.

You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Asset Management for the Honolulu Fire Department

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Asset Panda is extremely flexible, highly configurable, and easy to use. It is a great product for managing a wide assortment of products from fixed assets to consumables. One of Asset Panda's best features is its ability to record, manage, and maintain required specific information on specialty items. For example, annual testing information for fire hoses and maintenance, inspection, use, and repair information for different pieces of personal protective equipment such as turnouts, masks, SCBAs, etc.

Cons: Asset Panda should strengthen the ease managing consumable on its application. As a agency that is in operation 24 hours a day, seven days a week, we go through major quantities of consumables and handling those transactions (more like a point of sale (POS) system) would be a plus.

Vendor Response

by Asset Panda on August 09, 2018

Hi Michael, we appreciate you writing a review on the Asset Panda Platform. We are happy to be able to help our EMS community. We are working on a variety of features that make managing consumables easier. The newsletters will have detailed descriptions of the features and we are releasing new features once a month. If anything comes up we can help you with please reach out to our World Class Client Success team via chat, email, or phone.

Thank you for the opportunity to serve you.

Capterra loader

Easy Asset Management online

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Assets lists ensure that the user (currently logged on) only gets to see assets tagged to him. The list can get really detailed (item, model number, status, etc.). It is easy to organize your assets (e.g., according to type, or date acquired) for you to keep track of it. Apart from the list, one can also add updated photos (or even videos) of your assets. I bet this is super useful for the Tech support teams.

Doing an asset audit is only made easy via Group actions --- this is especially useful if you have a ton of assets tagged to you. Complete audit can be done with just a few clicks. We usually have a yearly audit (sometimes even a special audit out of season).

Doing an asset report is easy as well, just a few clicks to generate and download asset reports for yourself, or even for the department. The other way around, i.e., Asset import is as easy as well. Coming from a different (home brewed asset mgt portal), migration into Asset Panda was done via a simple asset import.

This is cloud-based and is supplemented by an accompanying mobile app (for easy update or upload of data/photos/etc). The barcode feature makes life super easy for the auditors.

Cons: The UX is very plain and the pages can sometimes load very slowly.

Vendor Response

by Asset Panda on March 30, 2019

Hi Joseric, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

We've found a few bugs and a few limitations but it fits 95% of what we would like which is great

Jan 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the customization and that I can make the changes myself. it allows me to fine tune the different tools to meet my specific needs. I also love the app portion. Surprisingly, it was difficult for me to find a ticket/asset management tool that had a good app. I love the fact that I can forward an email to asset panda that I receive from a customer and it generates a ticket. Helps streamline the process and makes it so I don't forget to make one. It also makes it so the people who generally would create tickets, like my printer and mail guy, create tickets so they can keep track of how much time they're spending on tasks. I love that I can add any and all documents concerning assets to the asset. I even included a training video on how to use a task chair to the task chair asset. Brilliant. I'm really looking forward to seeing how the panda evolves in the future.

Overall: I think it could look a little better; be a little prettier. While the layout is logical, there are other systems have a nice look while still having a nice look and feel. (knit picking) Like I said, I've found a few bugs and a few limitations. I wish I could change the color of the fields in the app (I understand that's in the works.) And I wish that the panda could also generate actual work orders when routine maintenance needs to be preformed, not just a reminder to create a ticket. I can do that with my outlook calendar. As far as functionality, I have a hard time with notifications. I feel like what each action does could use a little more explanation. Perhaps some alt text when you roll over an action or an info button? (see the star ratings of this survey)

Vendor Response

by Asset Panda on February 05, 2018

Hi Chris, we appreciate you taking the time to write a review. We sent your comments on to the product team. If anything comes up we can help you with please let us know.

Thank you for the opportunity to serve you.

Asset Panda, is an asset it and of itself.

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Asset Panda is extremely easy to use, and customize. Right out of the gate it is easy to configure and setup, support is excellent.

Cons: Honestly? I don't really have any. I enjoy the software and all it's features.

I DO, however wish Asset Panda also made a CMMS solution. Yes, I can mimic one with Asset Panda, however it would take a lot for me to put together. I'd LOVE if you guys make one. Take a look at UpKeep. Something like that? ;-)

Overall: I haven't encountered a single issue with Asset Panda. While I am an IT Manager, and have many years of experience, I honestly believe Asset Panda to be fairly easy to setup and use. Should you need support, they are responsive and attentive.

Vendor Response

by Asset Panda on March 28, 2019

Hi Richard, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Great for asset tracking, but the assignment and reservations functions are severely lacking

May 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Once you have the record structure, it becomes easy to replicate assets, without having to bill import. The report generation, while simple and limited, meets all of our needs.

Cons: Asset reservation is completely disjointed and require manual assignment when reservation time occures. The only automated function to assign for a reservation overwrites current assignment. This is preventing us from using this feature entirley. Here is an example use case that fails:

We wish to reserve a single or group of assetts starting when it's next free, 2 weeks from now. If we setup the reservation job to assign the assets, the current assignment will be overwritten, making me the current owners instead of the person who is using the equipment for the next 2 weeks. This is completely broken and not worth using.

Overall: It's a single database that tracked the current state of all assets with an easy to use interface that is accessable over the web.

Vendor Response

by Asset Panda on May 22, 2018

Hi David, we appreciate you writing a review on the Asset Panda platform. We reviewed your configuration and determined there is a setting that is causing your issues regarding change field options. We will have an implementation specialist call you to help get your account setup properly.

Thank you for the feedback and the opportunity to serve you.

Five Stars for Asset Panda!

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that the system is customizable to your specific needs. Most everything in the configuration side of the settings is self explanatory and easy to use (and if I wasn't catching onto how something worked on my own, the support tab is always there to help). I like that the app includes a barcode scanner so I didn't have to worry about the added expense of buying one. I also like that I can create my own barcodes within the system, completely customizable and in various sizes depending on the size of the asset I want to tag.

The ability to add pictures and documents to an asset is fantastic - no more searching the Internet for a manual that may or may not exist anymore because an asset is too old!

Cons: I would like to see in the future the Reallocate button on the app version.

Overall: Overall I am impressed with the system. I am able to track the history of any asset, right down to exactly who has had access to it (useful for when items come back from the field without being cleaned properly)! Customer support has been open, friendly, and helpful. The system is easy to navigate and customize. Entering things in the system as I take inventory of our various labs has allowed me to figure out exactly what assets we currently have and which ones have been disposed of, and track all of the necessary information with ease and clarity.

Vendor Response

by Asset Panda on November 15, 2018

Hi Erin, we appreciate you writing a review on the Asset Panda platform. Your comments are a perfect representation of the vision of how our clients can use our product. We are sending your comments about the reallocation funtion on the app to our Product Team. They will reach out to discuss. In the meantime, if anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Director of Supply Chain and Operations

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our asset Panda implementation was great. We are a highly transactional business and the configurability of the system fit us perfectly. In the call with the implementation coordinator, we were able to specifically walk though our requirements for the initial setup and they nailed it. We then took the reins and dialed things in with our team. I am very pleased with what the product provides to a business our size.

Cons: We would like to see additional APIs added

Overall: Asset Panda drives the movement, planning and tracking of Catapult's medical equipment across the country. It provides a clear snapshot of where our assets are being utilized, which team members they are assigned to and any preventative maintenance that has taken place. The functionality is extremely user friendly and can handle the highly transactional business of Catapult. As business process continue to change and improve, Asset Panda can easily be configured to follow along. We are extremely happy with the product.

Vendor Response

by Asset Panda on September 11, 2018

Hi Rodney, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Asset Panda at ZirMed

Jan 23, 2017
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use; customization capabilities; mobile app; clean interface.

Cons: Active Directory integration was difficult and platform does not use SAML or utilize SSO.

Overall: The sales and support staff at Asset Panda have been very responsive and extremely helpful. It was great working with customer support representative to get the product demonstrated and purchased and did an outstanding job helping us develop our platform and stand up the product. One of the customer support representatives was also a tremendous asset when it came to troubleshooting our issues.

We have now been using Asset Panda operationally for a few days and the internal teams are enjoying the product and are excited about the potential it has to improve our property accountability and work-flows.

We enjoy the customization capabilities, ease of use, and the clean, simple design and layout. I believe it will accomplish largely what we were looking for in asset management and tracking system at an extremely competitive price. We also think the mobile app is a nice and convenient addition to the platform.

I did, however, give the Features & Functionality a lower score (which also dropped Overall Quality and Customer Support slightly) as it took us nearly 40 additional days to become operational due to issues with the Active Directory integration. I believe our current solution will work but I am not sure is the ideal implementation of the Active Directory integration. The issues we encountered were no fault of anyone but as common as Active Directory and Active Directory integrations with cloud-based platforms are, we expected the process to be much easier and more seamless than it was. We had an internal go-live date of January 3rd, as our fiscal year is the calendar year, and this was pushed back to January 20th because of the Active Directory integration issues and we were only able to become operational at that time based on somewhat of a stop-gap fix that we came up with internally.

Now that our Employees and Users are integrated with Asset Panda and those issues seem to be behind us, our experience is by no means a deal-breaker. We just hope that future integrations are a bit easier to use. Otherwise, we are definitely happy with the product thus far and are excited to be using it!

Vendor Response

by Asset Panda on January 23, 2017

Hi Matt, we appreciate you taking the time to write a review on our platform. We are going to look into your AD experience and see what areas we could improve in.

Thank you for the opportunity to work with you.

Capterra loader

Pleasantly surprised to find this amazing cloud based platform to manage my inventory. Love it!!!

Dec 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how fast everything loads. I love how easy it is to navigate that main page. It makes you feel in control of what you want to see. So user friendly. Easy to select as many assets as you want and either reallocate them from location, status, etc. Also easy checkout process. The customer service is also what sold me. The most friendly, honest and professional people. You will deal with 1 person who will walk you through setting up your trial period and will customize it to your needs in almost no time. Then you get to play around with it to make sure you are happy and gives you an opportunity to ask more questions over a few days or weeks. Then the implementation expert will take it to the next level and fully customize it for you and make sure you know exactly how to use all of the tools. I didn't think I would ever be excited about something like this, but it will deliver amazing results for a fair price.

Cons: I would like to have a way to select a date range on the calendar and tell it to run a filter to show what has an available status for those dates. Right now, if someone looks at a particular item and its status is "checked out" or "Request Confirmed" you have to click on the item to see the date range of when it is checked out. Not a biggie, but my implementation expert said this is something that their techs are considering or working on now.

Vendor Response

by Asset Panda on December 29, 2017

Hi Daniel, we appreciate you writing a review on Asset Panda. We submitted your comments on the calendar to our Product team. We did confirm this feature is scoped and in our development plan.

Thank you for the opportunity to work with you.

We track or fleet and maintenance/repairs. It has centralized our info and synced our team.

Jul 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It allows our team to stay informed as well as keep asset records up-to-date between us. With the mobile app we can document repairs in real time and keep everyone in the know. Reports helps us to understand what issues we are having and how to work to prevent or minimize them in the future.

Cons: At times some of the features/functions can seem a bit limited. Some parts are not as intuitive or have a clear A to B means of setting up (calculators and auto-fills). It can become a real puzzle to find a path that will consistently yield the desired results and not make it overly complicated for our end users.

Overall: The main benefit is getting all of our fleet information centrally located and available to all team members.

Vendor Response

by Asset Panda on July 23, 2018

Hi Harlin, we appreciate you taking the time to write a review on the Asset Panda platform. Our platform does have the ability to solve complicated business issues and still remain simple for the end user. The idea is that most of the complicated work happens during the implementation so your user just sees the simple end result. If you would like additional help our knowledge base is available as well as chat and our client success team.

Thank you for the opportunity to serve you.

Easy Cloud Asset Management

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Deployment was quick and easy with the service provided by Asset Panda. The solution is versatile and allows for a multitude of asset management scenarios. Easy to report on asset information and easy to setup new reports on the fly.

The mobile app is a good alternative when on the move and also easy to use.

The solution is cloud based and therefore can be accessed from anywhere with very little or no downtime, apart from scheduled maintenance.

User permissions and roles can be customized to suit access requirements.

There are integration options for other cloud apps and services, such as Zendesk.

Cons: The Device Data Agent installer could be improved, currently there is an MSI file that relies on an external ".reg" file which we found doesn't work well when not installing as a user with administrative rights. The reg file adds to HKCU and not HKLM so needs adding specifically for the user of the machine in order for the agent to communicate correctly.

Also, while the mobile app is good, I found that sometimes the bar code scanning didn't always work as expected. For example, it would pick up a code that is on the edge of the camera view instead of the one being centered on).

Overall: We wanted an affordable cloud based asset management solution that was reliable and easy to use that also provided a good level of customer service, we found that with Asset Panda.

Vendor Response

by Asset Panda on October 23, 2018

We appreciate you taking the time to write a detailed review. We sent your feedback regarding DDA to our product team for review. Our clients love that integration and we are always looking for ways to improve.

Thank you for the opportunity to serve you.

Definitely helpful, but sometimes frustrating

Jan 11, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The quick updating of changes to data are instantly reflected on both the handheld and web based app.

This is excellent and appreciated.

Adding new users and new assets to our system is also very quick and easy.

Cons: The handheld app is clunky and confusing to use. When signing assets out, users naturally scroll down, but this leads them away from the icon at the top right of the screen that they need to tap to access the sign out screen. This continues to cause confusion. Also, needing to select a users's name (from a pull-down list with only one name on it) on the sign out screen is confounding. These are the sorts of things I continuously have to apologize for when teaching the app to our users.

Overall: Our users now have real-time access to the location and availability of assets. This has greatly reduced the time previously spent tracking down missing/wayward equipment.

Vendor Response

by Asset Panda on January 14, 2019

Hi Dave, we appreciate you writing a review on the Asset Panda platform. A member of our Product Team will reach out to discuss your comments. We would love to hear more and are in the process of updating the UI for the platform so the timing is great. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Great asset management app, very good mobile app

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The integration with the mobile app for taking pictures and scanning items is fantastic and speeds asset management without having to purchase expensive dedicated scanners. The platform is extremely reliable, we can't remember an outage in the past year.

Cons: The setup can be a bit complicated to get it to do exactly what you want, a consequence of its near infinite flexibility, though the onboarding team will help set it up how you need we didn't really know how we wanted it at the time. It's primarily asset management software, but my AR team sure would like it if it had deeper integration to our PSA to bill to clients as things are taken out of inventory.

Vendor Response

by Asset Panda on June 05, 2018

Hi Ryan, we appreciate you writing a review on the Asset Panda platform. Our goal is discover your business problems and then configure the system to help you solve them. In some cases, the problems are basic and the configuration is fast and wasy. In other cases, the business problems are more complex and as a result our platform adapts to your needs. In many cases we are able to help a wide variety of business problems and we make our clients work streamlined and accessible on a mobile device.
If anything comes up that we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Capterra loader

Very Pleased

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that Asset Panda lets me completely customize my inventory fields and supporting tables (groups). I also like the color coding, love the reporting generating interface, and the mobile app with bar code scanning capabilities.

Cons: There is not much to not like. I wish sometimes that there was a little more control over the layout of fields in the update/add page. For example when you add an image to the asset, it bumps down the fields on one side and everything winds up in a different column then usual and if you have a lot of fields it can be hard to find.

Overall: We needed an inventory system that was completely customizable, and allowed imports (as many as you wanted) to make updates. We needed to be able to make our own supporting tables. Asset panda had all of that, and much more. The mobile app is a special bonus that makes our job easier.

Vendor Response

by Asset Panda on November 28, 2018

Hi Elizabeth, we appreciate you taking the time to write a review on the Asset Panda platform. We sent your comments to our product team for review. One of the team members may reach out to ask a few more questions. We are always looking for ways to improve the platform and innovate. We love the feedback. If anything comes up we can help you with please reach out to our client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Capterra loader

Great software, service and support

Feb 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We have been using Asset Panda for some time now and it has been a real godsend. We started with just asset tagging but are now using the added benefits of the help desk system and that has been great! It allows me to respond to our employee IT needs much more efficiently and people seem much happier with the process.

Cons: There have been little things here and there that I would change if I could but they don't affect my ability to be efficient. Other than that, I love the software using the web or the apps!

Overall: In the time I've been using, our IT department has become much more efficient and accountable to the need of the employees. For the price, I couldn't be happier! Keep up the great work AP Team!

Vendor Response

by Asset Panda on February 12, 2019

Hi Brian, we appreciate you writing a review on the Asset Panda no-code platform. Our goal is to help you solve your business challenges. The platform can be configured to solve a variety of issues as you determine work flow and field configuration. If anything comes up we can help with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

It's a very powerful platform

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1. It's flexible and can be customized to your own business needs.

We use it to trace a few thousands equipment (purchase, usage, inspection, repair, disposal, depreciation and movement) and control projects. it's very efficient.

2. The barcode and phone App are efficient and low cost.

3. Cloud base

Cons: 1. It couldn't generate a depreciation report , even it has the function for depreciation;

2. It's not suitable for bulk inventory without unique serial no.

3. The reporting format shall be improved (e.g. more customization section for signature, logo, notes.....)

Overall: It's a very powerful tool. Once you are familiar with the system, you can always improve it.

Vendor Response

by Asset Panda on January 16, 2019

We appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

We use A.P. to manage our I.T. inventory for about 700 employees

Jun 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The flexibility and mobile app. Its so easy to make changes to the inventory on the fly. The reporting functions are critical to our environment too and one of the reasons we chose the product. I appreciate how easy it is to make changes to the layout/design and function of our database and that we can make those changes ourselves. The support from Asset Panda is also outstanding.

Cons: I don't want to change my password for A.P. all the time. I think you should let your customers determine how secure they want to make their data. In our case it is not sensitive information and it is annoying to have another password I have to update all the time.

Vendor Response

by Asset Panda on June 29, 2018

Hi Chris, we appreciate you writing a review on the Asset Panda platform. We work with security experts that gave us best practices for PW management. However, we will send your comments to our Product Team to see if their is another way to do this. If anything comes up we can help you with please reach out to our World Class Client success team.

Thank you for the opportunity to serve you.

Great Product

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have learned over the time of using Asset Panda how to do things better and more convenient to meet our needs. It is nice so much is so easy to customize.

Cons: The only thing I don't like about it is we didn't start using it sooner.

Overall: We have always struggled with knowing our inventory. With Asset Panda we can enter in all of our new and old machines we have on campus. We can sort by person and know what each user on campus has assigned to them all in one place.

Vendor Response

by Asset Panda on March 30, 2019

Hi Tim, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Very quick responses and follow through from support team. Very friendly staff.

May 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How customizable it is. We can accomplish everything we imagined with internal asset tracking and more than what we originally expected to get from a system. Really pretty inexpensive. Very customizable work flow for notifications, etc. Will change the way we internally do business and hold accountability for the care of company owned equipment. The cost of Asset Panda will be easily absorbed with payroll deduction when employees return equipment damaged or missing parts - ACCOUNTABILITY!

Cons: This is a PRO but initially can seem to be a CON - when you sign-up for the demo, you can get a bit flustered by how customizable it is and it could scare you away a bit especially because at that point, you havent had formal training. We did pay for help with the initial setup which included a formal training - after that, its no biggie. Point is - if you need to demo it to a group of stakeholders to approve - let Asset Panda people do it.

Overall: Internal asset tracking to hold people accountable for company owned equipment.

Vendor Response

by Asset Panda on May 03, 2018

Hi Scott, we appreciate you writing a review on the Asset Panda platform. You capture spirit by which we create the system in your review. We want the system to be able to adapt to how you work and customized to your exact workflow. We are with you every step of the way. After implementation the platform is your exact workflow and processes. By doing so, you have an system that can grow and change as your business and requirements evolve. If anything comes up we can help you with please reach out to our World Class Customer Success team.

Thank you for the opportunity to serve you.

You guys have an innate confidence about your class-leading product and exceptional people/team.

May 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I don't find it overly complicated for something which is so mallable. The scope of this software is really impressive. I like that I can grow and fit our company needs into what AP can perform.

When looking for software the ADFS function was a minimum requirement and I have just been told by the lead techie at our end that its the easiest setup he has ever seen - he was impressed which was a relief!

I also like that it doesn't look overly complicated for end users - this is crucial to our business actually wanting to use it. Without user adoption it could be a hard sell to renew at the end of the contract. I'm currently expecting no problems at all.

Although this is not software related - I have been super impressed with the implementation team. Happy to answer my questions (which were mostly delivered after a rude interruption!). Rare to get techies with such good people skills!

Overall: As a company we were losing so much equipment and money! The benefits we get will be multifaceted. From the financial side which will impress the bosses to the IT staff who will have a much better product to interface with to manage our estate with. Finally the end-users who will be able to pick what they loan out rather than get what they are given.

This is still the dream for us as its only just gone live but I currently cannot foresee any major obstacles in our way.

Vendor Response

by Asset Panda on May 26, 2017

Hi Clayton, we appreciate you taking the time to write a review on the Asset Panda Platform. If anything comes up we can help you with please let us know.

Thank you for the opportunity to work with you.

Easy to set up, customize and integrate with. Definitely a "diamond in the rough"

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The customization and the notification abilities are really great. It makes it so much easier to notify people of asset shipment, whether that's to the user or from the user. Adding additional fields from your core business is also super helpful in matching asset data to in-house system data.

Cons: The speed of the SaaS platform can sometimes be slower than what it should be. The platform needs to have more focus around API speed and data retrieval to help increase the performance of the application. We typically see speed degradation in the beginning/middle of the day, but then it gets better in the evenings. This isnt every day, but it happens enough for us to notice.

Overall: It has completely transformed our ability to manage corporate assets in the company. We could not properly track our assets now without it.

Vendor Response

by Asset Panda on June 11, 2018

Hi Aaron, we appreciate you writing a review. We are spending a significant amount of resources on the platform to improve the efficiency and speed. You will see continuous improvements as we work hard to keep up with the growth of our users and customer base. If anything comes up we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Helpful software

Dec 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: You are able to customize it to your liking and needs.

Cons: We had asked about certain functionality before purchasing the software and were told they could customize the software to do what we wanted. After purchasing, that function was unable to be customized for us.

Overall: Since getting the software running, service has been great. The process of importing and getting everything setup initially was frustrating, our representative was not the most professional, did not return calls and postponed meetings often.

Vendor Response

by Asset Panda on December 20, 2018

Hi Brian, we appreciate you writing a review on the Asset Panda platform. We will have a team member reach out to find out what feature you are referring too. We have a major release coming in January that will allow a wide variety of additional functionality. We are thinking this may just be a timing issue. Also, we are going to check on who was responsible for your implementation and use your comments as a training opportunity. We take great pride in our customer service as you have seen since getting the software up and running. We want every client to be 100% satisfied.

Thank you for the opportunity to serve you.

managing assets

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: they easy way can access the company assets and set up they way we are comfortable using the system

Cons: i would say when called for tech support how we knew more about what the system can be used for then the techs it was a little disappointing to have them not understand how we were able to make it work for us the way we do .

Overall: i think asset panda has helped the company out a lot with tracking equipment and vehicles plus maintenance on everything and being able to log it in the system the improvements made since we started using asset panda have helped us out really well and we look forward to continue service with them.

Vendor Response

by Asset Panda on August 09, 2018

Hi Todd, we appreciate you writing a review on the Asset Panda Platform. One of the great things about the platform is our clients ability to configure and make changes on their own to match their exact workflow. Occasionally, we have clients that stretch the boundaries of the platform and actually teach us a thing or two related to their specific use case. We appreciate you pushing the system to match how you work.

Thank you for the opportunity to serve you.

Almost Perfect!

Aug 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like how all of our fixed assets are in one place with detailed information. It is also very easy to add fixed assets into the software.

Cons: There are a few things that I think can be improved in the software. One thing that I had trouble with is creating barcodes and printing them on labels. When creating a barcode, the template designer tool doesn't show the entire label on the screen. I had to keep scrolling to make sure everything was centered and it took a few test prints to make sure everything was right. Also, many of my barcodes that I generated were never emailed to me. I had to go back into the software multiple times until they finally came through. Another thing I don't like about the software is the cost when adding additional assets. The way our software is currently set up allows us to check out assets. We recently added a library at our office where employees can check out books. In order for us to keep track of them in Asset Panda, we need to add them in as an asset. This uses up many of our number of allowed assets and adding additional assets is pretty pricey considering it is just additional space that is being used.

Vendor Response

by Asset Panda on August 24, 2018

Hi Kimberly, we appreciate you writing a review on the Asset Panda platform. We have a new design for our barcode generator that is in development. We think you will like the functionality. If anything comes up that we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Easy to buy, fast to deploy, easy to configure, easy for users to learn. Very intuitive.

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I needed an immediate solution that I could get stood up in days rather than months. After the demo, we got a free trial that was configured and in use within 2 days. After working with our Implementation Manager, we were fully configured and operational in less than a week.

I had a dream of my team managing inventory with nothing other than their smartphones. I dreamed of an inventory season where they would roll through buildings like Vikings, scanning assets and time-stamping them as "Verified", and then running a report on the back-end to forward to Finance. I dreamed of a "phone-first" user interface, and a web-based backend for configuration and reporting, that would require zero investment in local resources. When I realized the brilliance of this idea, I dreamed of building the proof-of-concept, pulling in venture capital, an IPO, and early retirement.

Then I discovered Asset Panda. So I bought it, solved my asset management problem, and got back to work.

Specific Pros:

- Free trial allowed us to get started immediately while procurement caught up.

- Pricing model is simple and flexible (and a real bargain)

- Setup was easy and intuitive

- User interface is simple enough that user training requires only a few minutes

- Support was very responsive and knowledgeable

- Product is very well thought-out. It is simple to use and configure, yet powerful and flexible

- $0 investment after the license fee (!) Not even a scanner

- No local HW/SW - 100% SaaS!

Cons: Documentation could be more extensive, and more technical. It seems like it was written for hippies and artists. I'm the IT guy. Talk to me about database structure, tables and columns, and how to establish Primary Key/Foreign Key relationships.

That's the only Con. Otherwise, AssetPanda is the perfect fast, lightweight, and cheap solution to asset management needs.

Vendor Response

by Asset Panda on October 18, 2017

Hi Mark, we loved your review. Awesome! We are constantly working on documentation so the more technical users can get more of what they want. If anything else comes up please let us know.

Thank you for the opportunity to work with you.

Asset program I've been searching for my entire career!

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about this software is the android app that we are able to use to enter and track IT assets. We are a small business but big enough to have to track assets and depreciation. We are able to assign these assets to any user, to their department, and then also assign a vehicle to that user or asset as well! This makes reporting a breeze as well. I am able to get a snapshot of all assets and their values to different departments.

Cons: For me, it's hard to find cons for this software. If I had to pick one though, it was that I had to purchase asset tags from a third party. This wasn't that negative of an experience but it would have been nice to get everything done through asset panda.

Overall: We have approximately 300 employees. Each employee has a cell phone, and a laptop. Some employees also have bluetooth headsets, and other IT accessories. We have always struggled to track which equipment has been issued to what employee. Asset Panda has solved this issue for us. Now that we have all of the assets in the system, we can now get a glimpse of any asset that an employee has at any given time.

Vendor Response

by Asset Panda on February 25, 2019

Hi Zach, we appreciate you writing a review on the Asset Panda No-Code Platform that is fully integrated with Mobile Apps. We are excited that you are using the system as designed mapping your custom workflows into the platform essentially making the Web and Mobile apps your own unique business tools. If anything comes up we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Great software for pure IT asset tracking

Mar 12, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to customize almost everything we need. I love the ability to import devices and user info from Active Directory, it makes entering all the information much quicker than having to type everything manually.

Having the software hosted by Asset Panda also makes it that much less of a hassle for downtime or maintenance of a dedicated VM.

Last but not least is the customer support. All of my questions are answered quickly, and a live walk-through is provided for some of the trickier resolutions

Cons: There is quite a bit learning curve to be able customize the software without requiring help from AP support, but it is to be expected as with any piece of powerful software.

Overall: Asset Panda is allowing us to move away from tracking everything with Excel sheets. With more accurate tracking of accessories, consumables, and main assets, we will be able to prevent items being lost along the way and reduce our cost of replacing misplaced or lost items. The ability to assign assets out to individuals, departments, or rooms will allow us to know who has what and where it is.

Vendor Response

by Asset Panda on March 15, 2019

Hi Derek, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Creating 'Kits'

Feb 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The thing I liked most about this software is that it is tailored to fit any of your needs. If there is something you want to do, it can be done!

Also, the support team, especially the retention team was very helpful.

Cons: With the endless possibilities of the customization, there are a lot of steps, with only so much information in the support portal. For example, the Kits 101(That does NOT include over the phone help, that part was helpful)

P.S.

I am sure they are more helpful once you get to know the system more.

Overall: My overall experience with Asset Panda has been great. It is not an easy job to be responsible for many assets inside a company, but Asset Panda has been very helpful in making sure that this program was going to fulfill my needs and expectations.

Vendor Response

by Asset Panda on February 19, 2019

Hi Nicholas, we appreciate you writing a review on the Asset Panda No-Code platform. We love that you are using the endless capabilities of the platform. We are beefing up our training content to help better explain how to co figure specific USA cases. If anything comes up we can help with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

invertory mgmt tool

Jan 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This cloud based software is great for now being stuck at a desk when trying to manage your inventory in a warehouse.

Cons: Not being able to easily manage and track consumables to events like you can with assets and there is a limit to the number of fields you can view at a single time on a screen.

Overall: Overall experience has been positive. There have been a few times where the questions we have asked were not able to be answered and have had a few issues with assets and consumables having some odd things happen to them and not able to be traced as to what went wrong.

Vendor Response

by Asset Panda on January 23, 2019

Hi Andy, we appreciate you writing a review on the Asset Panda platform. A member of our product team will reach out to discuss the consumable issue. We have a major new release coming in February that we think solve most consumable issues in addition to adding quite a bit of capabilities. If anything comes up we can help you with in the meantime please reach out to our World Class Client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Review of AP

Oct 08, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is very customisable. It allows us to both track assets but also build a maintenance system

Cons: The name! Can come across as unprofessional with some of our larger clients but we're getting used to it. Would be better if we could brand it with our own logo etc and refer to 'the panda' internally maybe.

It is very complicated to setup. It still requires a few certain features to reach its full potential for our application.

Overall: Although it is very in depth and complicated it is also very customisable. We find our biggest issue is poor access to tech support and customer service being outside the US and in a different time zone.

Vendor Response

by Asset Panda on October 12, 2018

Hi Charlie, we appreciate you writing a review on the Asset Panda platform. We are glad you love the customization of our platform. We take pride in helping our clients get the most out of the platform to solve their business issues. We¿re sorry you don¿t like our name. We thought about a boring corporate name but that¿s just not us.

Thank you for the opportunity to serve you.