# Pushpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pushpay the right Donation Management solution for you? Explore 183 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142580/Pushpay/reviews --- Pushpay 4.2 (183) [View alternatives](https://www.capterra.com/p/142580/Pushpay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pushpay Ease of use 4.3 Customer Service 3.8 ## Pros and Cons in Reviews MP Monica P Lead PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “As a church, this app was great for easy access for people to give donations through.“ April 22, 2025 PB Patrick B Lead PastorReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “After a YEAR of emails and phone conversations, all we have are excuses, apologies, our customer service rep wrongly accusing us of not providing the paperwork which we verified was sent and received and he admitted, "Yes, I have it right here"...and they STILL have not resolved the problem.“ September 24, 2024 JO Jalen O Executive PastorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “The Pushpay team has been super helpful throughout our process and our goals of immediate needs for such a quick turnaround for our switch.“ December 27, 2024 NM Naomi M Finance ClerkNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “We just find out they flat out can’t do it and tell us it might be a feature request for them to add later.“ October 12, 2025 SG Steve G PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Pushpay is a solid platform for receiving online giving.“ September 30, 2025 TW Troyann W Executive DirectorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to communicate directly with my Implementations Coach made things difficult in the beginning. “ December 5, 2024 FP Fred P Associate PastorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “The ability to use a qr code or text to give really helps. “ April 3, 2025 FP Fred P Associate PastorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “The app create platform is a little difficult, but we don't use it for that.“ April 3, 2025 ## Showing most helpful reviews Showing 1-25 of 183 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brent P. Director Of Information Technology Information Technology and Services Used the software for: 1-2 years ### "Moved a large church to Pushpay about a year ago" January 15, 2019 5.0 Pros They are very flexible and knowledgeable with regards to setup/migration/install, etc... We've had zero problems but have had to get most of our users migrated on our end. We did a rapid change over the course of a few months (they recommend 6) and all went well. We sync it to Rock RMS for giving records and it works great too. Cons Cost was a hike over what we were used to, but the feature gains and the ease of mobile giving and setup of recurring online givers helps make up the difference. A lot of competitors also include claims of 5% boosts in income with their solution, but we really did see that with Pushpay. Not sure what is attributable to Pushpay's system vs normal growth, but it was nice to not see a drop across a major system migration! Review Source eL enaldy L. Associate Pastor Non-Profit Organization Management Used the software for: 6-12 months ### "great company to work with." January 7, 2025 5.0 overall, we have been very satisfied with them. Pros flexibility and all in all in one solution Cons credit card fees are not the lowest in the market Alternatives considered [Subsplash](https://www.capterra.com/p/177932/Subsplash/) Reason for choosing Pushpay price and solutions provided, all in one style Review Source Response from Pushpay December 18, 2025 Thank you for the great feedback! We're thrilled you've been satisfied with our all-in-one solution, and we appreciate the opportunity to support your mission. MP Monica P. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "PushPay great app to help churches transition into online giving" April 22, 2025 3.0 It was a positive experience overall and a great on-boarding app to help our church transition into online giving. Pros As a church, this app was great for easy access for people to give donations through. Cons The cost and percentage PushPay received from donations was a draw-back for us; particularly as a Canadian user. Review Source Response from Pushpay December 18, 2025 Monica, thank you for helping your church transition to online giving with us. We're grateful you found value in the onboarding experience and appreciate you sharing your feedback. KB Kenneth B. Founder and senior pastor Religious Institutions Used the software for: 1-2 years ### "PushPay review" September 12, 2024 5.0 Overall has been great they have worked wirhbus Pros The ability to have self branded apps and tons ofngeatures Cons The only con in the cost it’s very expensive Switched from [Chmeetings](https://www.capterra.com/p/184192/Chmeetings/) More features and ability to have self branded custom app Review Source Response from Pushpay December 18, 2025 Kenneth, thank you for the review! We're glad you and your church are enjoying the flexibility of our app features. We also appreciate your feedback on cost structure, and are always looking for ways to add additional value for your investment. Thanks for choosing us for your church. NT Nathaniel T. Associate Pastor Religious Institutions Used the software for: Less than 6 months ### "Very Happy After Switch! " March 25, 2024 5.0 We recently switched from Tithe.ly to Pushpay. For the difference in price, Pushpay is worth every penny. It is competitively priced and much more robust than Tithe.ly. The user interface and experience is very modern and functional. I would fully recommend looking into this solution for a church of any size. We are a one year old church plant with 30 members, and the pricing is definitely justified and fair for the functionality received. Pros Pushpay is highly functional and has a very clean and simple UX and UI. Integration between Pushpay and the church management software are seamless and add a lot of functionality to both platforms. Cons As with many softwares, the implementation process is very laborious. Some of the integration and fund management features could likely be set up from the beginning or could be handled by more robust automation. Alternatives considered [ShelbyNext Financials](https://www.capterra.com/p/224954/ShelbyNext-Financials/)[Subsplash](https://www.capterra.com/p/177932/Subsplash/) Reason for choosing Pushpay Pushpay was much more affordable than what we had been quoted for Subsplash and Shelby Systems, and the functionality was essentially the same. Switched from [Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/) We had a lot of problems with Tithe.ly. We were not at all happy with many of the features and functions of Tithe.ly. We received a free year because we are a church plant. When that year ended, we discovered we could switch to Pushpay for not much more than what we would have paid for Tithe.ly. The cost benefit analysis was very easy and the switch was a no-brainer. Also, Pushpay was very willing to work with us and did everything they could to help it make sense for our church. Review Source Response from Pushpay March 26, 2024 We appreciate your positive feedback, Nathaniel—and we are so glad to hear that you find the value in our technology. We will certainly take your feedback around implementation to heart as we are always trying to improve our processes for our customers. BD Bruce D. Pastor of Community & Spiritual Formation Civic & Social Organization Used the software for: 2+ years ### "Okay, but better more cost effective options exist" March 31, 2021 3.0 Overall, mediocre. Not bad until the end. Never great. Product was good. Good features, relatively easy to use. Terrible customer care. I would compare them to a cable company, pay on time and have their full package and you won't hear from them. If you don't have all the features they'll call to ask you to upgrade but we never got a call about new features or how to make our app better or anything. Pros Pushpay offers a money-back guarantee (or they did) if online giving doesn't go up very creative push notification options (fill in the blank, polling, etc) Cons \- no control of access - they have to add/remove people from your account - no control of certain features, again, they "manage that for you" - no contact from customer care after launch except to ask why we don't use their giving platform - no contact from customer care to switch to our own developer account when apple/google started requiring that for updates - had to find out and research that on my own - more expensive than others, less features - when we left, they sat on our app for months and didn't move it to our accounts when asked - when we complained they blamed us until I showed them the emails where I asked - wasted our time in transition to slow the process - asked for a refund after they wasted months of our time and got "I wanted to again apologize for how long it took to transfer the Google Developer Account to your Developer Account. I connected with my direct manager J\*\*\*, and while we are not able to provide a refund...." saying sorry is free. It is all about the $$$ for them. Alternatives considered [Subsplash](https://www.capterra.com/p/177932/Subsplash/) Reason for choosing Pushpay Moneyback guarantee. Mistake. We have now switched to Subsplash. Hopefully they are better. Review Source JS Jonathan S. Executive Pastor Religious Institutions Used the software for: 1-2 years ### "Pushpay - Easy to Use for Contributors and Administrators " July 20, 2019 4.0 Pros The cleanliness and simplicity for online contributors and for volunteer admins. Cons The report capabilities compared to our previous software provider are lacking. We are unable to run custom reports with ease. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reason for choosing Pushpay The simplicity. And that Pushpay appears to be growing and expanding technologies, as Planning Center did not give off this appearance. Switched from [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) We were able go from three giving softwares (online, mobile app, text to give) to one software, as Pushpay provided an all-in-one solution. Review Source JW John W. Freelai Building Materials Used the software for: 6-12 months ### "Pray for pushpay" May 27, 2021 5.0 It easily can be top of the line in its category. I have never once had a problem using it. And the mission is transparent. I would really recommend it to any and everyone. Pros For tithing and payment history it is simple and easy. No nonsense easy navigation. And respectful customer service Cons Reoccurring charges seem to have a antagonizing redundancy Alternatives considered [SecureGive](https://www.capterra.com/p/118034/SecureGive/) Reason for choosing Pushpay I liked the fact that it had the most positive reviews in its category at the time. It also came recommend from a friend. Review Source SC Steve C. Youth Pastor Religious Institutions Used the software for: Less than 6 months ### "Using Pushpay for Church Ministry" February 12, 2021 5.0 Pushpay is allowing us to enable our congregants to give to various ministries online, and it is also helping us register students for youth ministry events. Pushpay has been a delight to use and we're looking forward to using them for years to come! Pros I appreciate how PushPay allows the members of our church to both give online; and especially for me as a youth pastor, how Pushpay helps parents register their students for youth ministry events that cost money (like our Winter Conference and our Summer Camp). Cons Even though we have utilized Pushpay for a few months now, I can honestly say that there is nothing I find unlikeable about this software! Pushpay is helpful, it works well with our new Church Community Builder software, and it is user-friendly! Switched from [eGiving.com](https://www.capterra.com/p/147929/eGiving-com/) Pushpay offers many more tools than eGiving did, and Pushpay's customer service has been phenomenal compared to what we had before! Review Source Ko-Ko O. Freelance Graphic Designer Graphic Design Used the software for: 2+ years ### "Helps You Stay On Top of Your Giving" July 21, 2020 5.0 I've enjoyed using Pushpay. It makes it very convenient to give, especially during this pandemic when many people are attending church online. Pros I use my smart phone to do the majority of my online giving, and with Pushpay I'm able to easily and securely give to my local church. It helps me to stay on top of returning the tithe first, before spending any of my income. I also like that I can look back and see a list of previous transactions. Cons If there was one feature that I would add, it would be the ability for the user to set reminders to give at a predetermined day/time. The user could specify whether they would like to receive a text message or an email reminder. I know there is a Recurring feature built into the software, but the amount that I give weekly changes based on the amount of income I received that week, so that option wouldn't work for me. I think the next best thing would be just to have an option to send a reminder to the user. Review Source DP Diana P. Board Chair Religious Institutions Used the software for: 2+ years ### "No customer service" May 4, 2023 4.0 Over the last three to four weeks I have repeatedly attempted to communicate with customer service and have received several times an almost identical email in reply. They are not addressing my concerns and will not cancel with us even though we have paid in full and are not requesting a refund. My only conclusion is to believe that their customer service is a computer and not a person. Pros We used PushPay for a number of years when we were with a network of churches. We saw it as a credit card processing company and did not have full access to the product. Cons When we became an individual church we attempted to keep the same service. Instead we were over sold a product that was much more than we needed. While attempting to contact customer services we discovered that we were in a two year contract that could not be canceled. Their policies are company centered not customer centered. Reason for choosing Pushpay It was a total mistake. We were over sold a product that we did not need. We did not have good over site of our person who signed the contract. Look over the contract fully because there are zero options once you have signed. I have never seen a software contract that could not be rescinded. Review Source Response from Pushpay May 15, 2023 Diana, we're so sorry your experience with Pushpay hasn't met your expectations. Putting people first is one of our core values, so we want to make sure your concerns are addressed. Can you please share your organization name? NN Nelvin N. Owner Religious Institutions Used the software for: Less than 6 months ### "Worst Church Management Software Ever" October 5, 2022 1.0 The salesperson lied to me that they will be giving me 6months to try the product after which I can decide if I want it or not. When I blindly signed the contract, they refused to provide any form of implementation support. Just referring me to some crazy university. If I have to spend hours learning to use software, then what am I doing paying hundreds of dollars monthly? I asked for the cancellation of the contract as it does seem a good fit for me. And they bluntly refused. I am still considering taking legal action. They are a bunch of crooks. Will never recommend them to anyone. Pros Never get to implement due to lack of support. Cons The sales team and support are liars and deceptive. They will promise one thing just to get you to sign a 2 years contract. But when you are in, it's completely different. No Support. No Implementation Support. Just some useless courses to spend hours learning. Who does that? Review Source Response from Pushpay January 31, 2023 Hello, Nelvin. We're sorry to hear this about your experience with Pushpay. We strive to provide best-in-class support and solutions for all of our valued customers. If you'd like to speak with someone further, please send an email to corporate@pushpay.com. ED Emily D. Finance Assistant Religious Institutions Used the software for: 1-2 years ### "Love Pushpay!!!!" June 13, 2023 5.0 Pros I love the online giving platform in Pushpay! Very user friendly. Cons A feature that I feel could be added is more options to run financial data reports. Review Source Response from Pushpay June 29, 2023 We appreciate you taking the time to leave us a review, Emily! We love to hear that our platform is user-friendly, and we will be sure to relay the feedback around financial data reports. Earle K. I.T. Support Specialist Used the software for: Less than 6 months ### "Excellent Giving App... Giving Kiosk experience is horrendous." May 4, 2018 4.0 Pros Push pay is an excellent giving platform. It encourages online and automated giving. The app and txt option are easy and straightforward! We are getting ready to launch this at our campus and cannot wait! Cons As an I.T. support team member, I am hyper sensitive to providing a positive user experience. We currently have 2 giving kiosks deployed in our atrium. They are extremely easy to use. A gift can be completed in less than a minute. There is no typing involved (outside phone number and amount of the gift. Pushpay does not have a giving kiosk experience. The solution (for them) is a one time gift, and the user has to type out all of their information (name, address, phone number, email address, etc.) Then, on the next page they have to input their CC information (number, expiration date, security code), and this info is not redacted on the screen at all. This entire process (with an above average typing speed) takes about 3 minutes. This is not a good experience. It is not secure. Shoulder surfing becomes a major concern! That is why I have given a 2 star rating on the features and functionality. I understand Pushpay is trying to encourage giving on an app or automation, and I am all for that! However, if this is the case, they should not offer this "in-between" solution that is neither an app nor a kiosk. When we contacted support about the non-redaction of the CC info, we were met with indifference at best. It is almost as if they are wanting to punish the user for wanting to walk up to a kiosk to give their hard earned money. At least, this is how I felt when I was testing the system. Review Source VR Verified Reviewer Director of Communications Religious Institutions Used the software for: 2+ years ### "PushPay Doesn't Update or Communicate Well" October 22, 2019 1.0 Pushpay purchased another company that we were working with. The customer service and attention to detail went downhill almost immediately. Pros Pushpay makes it relatively simple and seamless for a person to donate to a non-profit with their mobile phones. Cons PushPay Doesn't Update or Communicate Well. We have experienced several times, especially with the mobile app developer, that we are behind the curve with updates because the company hasn't alerted us. Review Source VR Verified Reviewer Systems and Software Manager Religious Institutions Used the software for: 1-2 years ### "PushPay; The Best Giving Software." October 9, 2018 5.0 We feel a safety and security that we won't experience any sudden issues with our giving whether that be in regards to people not being able to give, glitches, or security when they give. Pros If you want a software that makes giving easy to handle behind the scenes, and offers an experience for users that's effortless? PushPay is the option for you. Not only can you give online, but you can give from your mobile device with the touch of one button. They use leading security standards to make sure your accounts are safe from any intrusion. The process of implementation is incredible, they walk with you step by step in moving from other giving platforms and it makes everything feel like a breeze. Cons We are currently using F1 as a church and we have integrated F1 with PushPay, this can sometimes cause a headache, but eventually we plan to move from using this integration and use PushPay alone. Review Source DE Daniel E. Senior Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Rolls Royce Prices for Nissan Quality" January 5, 2021 4.0 PushPay is overpriced and undefeatured. They also required a three-month notice to cancel them. As a result, we found ourselves simultaneously paying for our new online giving provider and for PushPay. Pros PushPay fulfills its purpose. It provides your church or organization with online giving options. However, in a world flooded with similar companies, PushPay charges Rolls Royce prices and delivers Nissan quality and features. Cons PushPay is extraordinarily expensive. They charged our church $150 per month regardless of the receiving a single donation online. On top of that, they charged the highest per donation fees of any other company and supplied us with fewer features. I highly recommend going with just about anyone other than PushPay. Review Source JB Joshua B. Worship Leader Religious Institutions Used the software for: 2+ years ### "Online Giving and App made easy for churches" November 29, 2020 5.0 Has made creating an app for church and giving online to a church easier than I ever could’ve imagined. Customizing the app is easy and does not take any coding or web design experience. There is great explanations and customer support as well. The online giving is simple and allows you to set up a recurring gift and amount and allows multiple payment types. It is also easy accessible through website links through the app, church website, and by texting our specific code word and number. I recommend every church try both of these services, especially as COVID has made non contact forms of communication and payment more needed than ever. Pros Easy to customize app, no coding involved. Instantaneous updates to app as you change it. Ability to send notifications out to all app users. Online giving has many options for payment types and options for reoccurrence. Cons Copy and pasting text does not work in certain areas of updating text in your app. Uploading photos sometimes takes multiple tries as it won’t show up after the first attempt. Review Source SS Shelley S. Staff Accountant Religious Institutions Used the software for: 1-2 years ### "Pushpay is amazing" August 16, 2019 5.0 Pushpay has allowed our Church to streamline our giving, texting, events and app all in one for a single user experience. Pros Pushpay is seamless and the Customer Support is amazing, quick and Knowledgeable. Cons Some features make it difficult to get the job done and reporting is minimal. Alternatives considered [Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/) Switched from [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Ease of use by ministry leaders Review Source CK Crystal K. Finance Manager Religious Institutions Used the software for: 1-2 years ### "Efficient but expensive product " August 30, 2022 4.0 It worked well for what we needed for the time we needed it. The reps were always helpful and kind. Pros Pushpay has a clean interface, always upgrading their software, offering webinars and such to enhance the user experience. Cons The software itself was fine but we moved away from it because of its high processing fees and the fact that there was a renewal/subscription cost. Review Source VR Verified Reviewer Data & Finance Mgr Religious Institutions Used the software for: 2+ years ### "Solid but does not compete" October 10, 2020 4.0 Pushpay is solid but very expensive. Churches have other options that provide more features for less. Pros The Pushpay platform does what they promised it would do. Also, the support team is very responsive and helpful. Cons The integration with our ChMS (Church Mgmt System) could be better. I would like to see PP to find more ways to prevent duplicate records. Review Source DS David S. Associate pastor Religious Institutions Used the software for: 2+ years ### "Pushpay" July 29, 2019 4.0 Pros Our diverse congregation has engaged with Pushpay and reported that it is simple and efficient, and every interaction with a team member has been positive. Cons The cost went up significantly raising questions about its value versus competing software. Review Source NF Nolan F. Pastor Religious Institutions Used the software for: 2+ years ### "The best in the business " February 10, 2020 5.0 We love push pay and have seen an increase in donations and gifts in our church. Customer service is great as well! Pros Ease of use Push Pay app makes giving a breeze Easily link to church app and website Year end reports made simple Cons Low transaction limit. We’ve had some members have to make multiple gifts as a result. No option for user to pay transaction fees. Review Source LR Loren R. Projects and Administration Non-Profit Organization Management Used the software for: 1-2 years ### "Pushpay experience in our church" July 20, 2019 5.0 It has been a solid experience with Pushpay. I am not a software professional and was able to implement easily. Pros Customer support is the best I've seen. It is easy to build the app. The tutorial pages are very well done and include many videos. Cons It is a bit pricey. Our giving didn't go up as much as we had hoped. Reason for choosing Pushpay Price incentives for trying them and good reviews from other churches. These were not on-line reviews. This was input from other churches who used the product. Review Source BB Brian B. Executive Director Religious Institutions Used the software for: 1-2 years ### "Push" July 19, 2019 5.0 We have increased our online giving significantly, which has in turn increased our overall giving, and helped us budget more accurately for minsitry. Pros Clean and user-friendly design. Supports all giving platforms. Gives us the ability to develop unique giving pages and host event registration. Cons The cost is definitely an investment, but a worthwhile one. Review Source Similar Products Featured