Who Uses This Software?

Providing solutions for NEMT, taxi, para-transit type businesses needing efficient dispatching solutions that are intuitive and comprehensive, enabling integration with various 3rd parties.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • IDAT Solutions
  • idatsolutions.com
  • Founded 2013
  • United States

About M-DATS

Non-Emergency Medical Transport (NEMT) and Taxi based companies find M-DATS is the most intuitive and powerful cloud based dispatching solution. Our software focuses on integration with 3rd parties to provide a truly comprehensive solution. By providing this efficiency, you gain the "lanes of traffic" needed from start to finish with your day-to-day operations. We also create customized plugin integration with brokerages, instead of just simple one-size-fits-all import functions that others


M-DATS Features

  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking

M-DATS Reviews Recently Reviewed!

From onboarding to implementation M-DATS has far exceeded our expectations.

Jul 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: M-DATS is intuitive, easy to implement, and packed with features like Xero integration, broker plugins, driver reports, vehicle, and maintenance tracking, route optimization and much more. Everything we need to run our business all in one place. Their commitment to customer support, from our fully supported free 30-day trial up to now, has been outstanding. And perhaps best of all, M-DATS has cut our back-end work load in half. We couldn't be more pleased.

Cons: M-DATS does not have an import/export function at this time. Having had the ability to upload our existing client database into M-DATS, for example, would have saved us a lot of time at implementation.

Overall: M-DATS cut our process times in half, increased our billing accuracy, and allows us to focus more on interacting with our customers. We're very pleased with the product M-DATS has delivered.

Best, Professional Software

Jan 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: -Easy Dispatching
-Driver Reports
-Mobile Application
-Live tracking/messaging for drivers
-Broker Plugins

Overall: The software M-DATS made by IDAT Solutions has been a wonderful solution for our company.
M-DATS is a low cost, professional, and very useful software for dispatching. This software goes beyond the limits of just regular dispatching. It includes many useful features like driver reports, billing features and much more! The low cost for this software is so worth it. If you have an NEMT company, I really recommend M-DATS. It really is a solution!

Vendor Response

by IDAT Solutions on July 12, 2017

Hisham, Thank you so much for the feedback. We look forward to continuing to help you provide excellent services in Florida.We hope you've been enjoying all the new features and improvements we've been making over the last 6 months (since your review). Regards,