# IRIS Business Architect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about IRIS Business Architect Software - reviews, pricing plans, popular comparisons to other Enterprise Architecture products and more.

Source: https://www.capterra.com/p/142612/IRIS-Business-Architect

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# 

 IRIS Business Architect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

IRIS Business Architect

## What is IRIS Business Architect?

IRIS Business Architect is a browser-based application to design, architect, prioritize, and deliver your corporate future collaboratively successfully. Business executives, change managers, enterprise architects, business analysts, and agile experts use IRIS Business Architect to plan, adjust, and deliver optimal strategic initiatives and projects. Our tool allows agile teams to adapt their plans rapidly in response to continual changes while minimizing risk and enhance decision making.

## What is IRIS Business Architect used for?

[Enterprise Architecture](https://www.capterra.com/enterprise-architecture-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$3495

Per Feature, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for IRIS Business Architect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://biz-architect.com/&name=IRIS Business Architect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IRIS Business Architect

4.3 (10)

VS.

[4.4 (80)](https://www.capterra.com/p/181735/BIC-Platform/reviews/)

Starting Price

$3495

Per Feature, One Time

Starting Price

$125

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (10)

Ease Of Use

4.3 (80)

Value For Money

5.0 (6)

Value For Money

4.2 (70)

Customer Service

4.9 (10)

Customer Service

4.4 (75)

## IRIS Business Architect alternatives

[4.4 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (2)](https://www.capterra.com/p/199556/Aplas/#reviews)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Next-Insight](https://www.capterra.com/p/10004998/Next-Insight/)

[4.7 (3)](https://www.capterra.com/p/10004998/Next-Insight/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10004998/Next-Insight/)

[IT Live Maps](https://www.capterra.com/p/10038878/ITLiveMaps/)

[4.0 (1)](https://www.capterra.com/p/10038878/ITLiveMaps/#reviews)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10038878/ITLiveMaps/)

[View all alternatives](https://www.capterra.com/p/142612/IRIS-Business-Architect/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Authentication

Verify the identity of users/devices to enable secure access

IRIS Business Architect 32 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Verify the identity of users/devices to enable secure access

Track and monitor efficient handling of all changes/transitions

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Form predictions based on past and present data/trends

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Arrange tasks based on the level of priority or urgency

Estimate or forecast of a future scenario based on the study of present trends

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Enables creation, management, and tracking of product requirements & features during product production/development

Initiate collection and analysis of known risks

Allow users to access multiple services after entering their login credentials once

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Track and document the history, application, or location of an item or activity

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Features

4.6 (7)

4.6

Based on 7 reviews

## Pricing

Value for money

5.0 (6)

Free Trial

Basic

$3,495

Per Feature,One Time

Value for money

5.0 (6)

5.0

Based on 6 reviews

## Integrations

[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)

## Support, customer service and training options

Customer Service

4.9 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (10)

4.9

Based on 10 reviews

## User reviews

Overall rating

4.3

Based on 10 reviews

Filter by rating

5(3)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GJ

Gary J.

Business Architect

Health, Wellness and Fitness

### "My Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 28, 2020

Pros

The product is aligned with industry standards (e.g. BiZBOK Guide, Motivation Model, TOGAF) yet is highly configurable to meet a business' unique needs

Cons

\- The product's high configurability is a double-edged sword in that there is a steep learning curve needed to correctly customize it - It would be nice to have values of capability measures automatically roll up from the child to parent

Reasons for choosing IRIS Business Architect

\- Repository-based - High configurability - Tight alignment with BIZBOK Guide mapping concepts and meta-model

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 29, 2020

Thanks, Gary, for your review! In about 3 months, we will launch our browser-based version 3.0. It will be a game-changer. Version 3.0 will have almost all the same features you currently use, a lot more collaborative features, and it will be much easier to use while you are working adding customized logical components or generating diagrams. We will make sure to include the option of having values of capability measures automatically rolled up from the child to parent in this upcoming release.

PV

Paola V.

Business Architect

Financial Services

### "Review IRIS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 22, 2020

Very good tool, easy to learn. Support is great and find support

Pros

Easy to generate a lot of diagrams and share with the audience Capture relevant information and allow collaboration Reduce time for documentation

Cons

Bugs, sometimes we lost some information when we were working adding logical components or generating diagrams.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 24, 2020

Thanks, Paola, for your review! In about 3 months, we will launch our browser-based version 3.0. It will be a game-changer. Version 3.0 will have almost all the same features you currently use, a lot more collaborative features, and no more bugs while you are working adding logical components or generating diagrams.

AU

Anonymous User

Senior Manager, Business Architect

Banking

### "Using IRIS Business Architect in a large enterprise."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2019

Use of IRIS in large enterprise environments requires careful planning and co-ordination. Business architecture is one of many architecture disciplines. Enterprises with mature DevOps practices/tooling (such as JIRA/Confluence), IT service management practices (that may use tooling such as ServiceNow), and/or established enterprise/IT architecture practices (that may use tech-focused architecture modeling tools) who are considering IRIS BA should ideally identify at outset the role and interplay of IRIS BA in relation to existing tool/data sets and internal delivery processes. All told, IRIS BA meets our functional & non-functional requirements, works well for our intended uses, and peacefully co-exists with other enterprise tools/data sets.

Pros

\- Full coverage and close alignment with all Business Architecture \[BIZBOK (TM)\] subject areas, plus additional areas like Journeys, Requirements, Assets (including IT assets), and Process. - Well thought-out taxonomies for decomposing subject areas and creating mapping relationships between subject areas. - Robust import/export features that can distinguish field updates, from record updates, from full wipe-and-replace table updates. This is useful for scenarios that involve accepting reference data from external sources. Import/export in MSExcel tabular formats is particularly useful. - Flexibility to configure and add: new objects to subject areas, new sections/attributes to new/existing objects, new relationship types, new measures, computed attributes/measures, etc. - Full bi-directional relationship mapping between objects in any subject area, both via diagrams and via edits to the objects themselves. - Active Directory integration: allows for wider collaboration, audit log changes, and user attestation in large enterprises. - Collision detection and re-mapping features are fine-grain and fairly robust. While it's rare that content/modeling collisions occur on specific records, our users are presented with enough information to resolve quickly and directly.

Cons

\- IRIS BA software commands a large RAM/CPU footprint when used at scale (tens of thousands of records). Developer-classed workstations with >8GB RAM and >4 cores are recommended for enterprise scale use. Also, elevated (local admin) access is required to install the client software as supplied (albeit a work around was identified), which may pose a challenge for environments with locked-down PCs. - Diagrams, while auto-generated, can only be exported as pictures. Constituents often request diagrams to be exported in MS Visio or MS PowerPoint formats that can be manipulated. That said, content other than diagrams can be readily exported in a variety of formats such as: MS Office products (MS Word, MS Excel), PDF, XML, BPMN, etc. - While it's useful to import and map processes (eg: BPMN formatted Visio diagrams) to other subject areas (like business capabilities), the ability to create/edit process maps directly in IRIS is currently limited. Full feature process mapping requires external tools capable of creating BPMN formatted files that can be imported. - While IRIS BA supports the import of requirements, user stories, etc, via spreadsheet, the ability to import/export/synchronize requirement/story content directly with JIRA and Confluence will be useful in future. - Some diagrams are huge, and the ability to print one diagram across many pages (eg: 6x6 sheets of paper taped together for a wallboard) will be useful for team discussion.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 22, 2019

Thanks for your feedback, well known anonymous user! Most of the Cons that you mention will be solved with our upcoming IRIS Business Architect 3.0 release. Release 3.0 promises to be a real game changer. The new version will be fully browser-based and adapted to usage on tablets as well. This new version will bring a totally revamped user interface, with all the features you love and many more, such as easier navigation, more intuitive presentation, easier collaboration between users and viewers, bookmarks, notifications, tasks to manage progress, improved security and more. There will be no need to download the IRIS Business Architect software on the user's computer. Stay tuned!

JG

Jason G.

VP Business Architecture

Telecommunications

### "Must-have for Business Architects"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2019

Very happy with experience of this software overall.

Pros

Extremely intuitive interface. Ties directly to the Business Architecture Guild's Book of Knowledge. Deep features and customizable functionality are standard out of the box. Great try-before-you-buy option. Support is the best I've ever seen. They're responsive and actually solve each problem identified very quickly.

Cons

local interface can be hurt by memory leaks or other buggy conditions from time to time. Upcoming SaaS model should resolve this, but local/shared DB installations require patience for saving often and being prepared for an unexpected lock-up when performing heavy work or diagraming within the application.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 21, 2019

Thanks Jason for your Review! Our release of IRIS Business Architect 3.0 in June 2019 will solve entirely the memory leaks that you have experienced. We are working very hard to keep most of our extremely intuitive interface features while transitioning from our desktop downloadable current version to a browser-based 3.0 version. This new version will be fully browser-based and adapted to usage on tablets as well. This new version will bring a totally revamped user interface, with all the features you love and many more, such as easier navigation, more intuitive presentation, easier collaboration between users and viewers, bookmarks, notifications, tasks to manage progress, improved security and more. There will be no need to download the IRIS Business Architect software on the user's computer. Stay tuned!

GV

Guillaume V.

GI Pricing Manager

Insurance

### "Comprehensive BA tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 5, 2019

Pros

IRIS is intuitive, easy to use and has a lot of pre built graphs and tables that allow you to quickly built a blue print of your enterprise and understand and improve the way you deliver value to your clients.

Cons

there are still a few glitches and some shortcuts missing. We are use to the drag and drop and the copy paste shortcuts and they are not always available but the support team is really opened to new ideas and try and improve their tool quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2019

Thanks Guillaume for your review! It<s really appreciated. IRIS Business Architect keeps on improving. With release 3.0 coming this upcoming June, many of the issues that you are mentioning will be addresses to your satisfaction. Release 3.0 promises to be a real game changer. The new version will be fully browser-based and adapted to usage on tablets as well. This new version will bring a totally revamped user interface, with all the features you love and many more, such as easier navigation, more intuitive presentation, easier collaboration between users and viewers, bookmarks, notifications, tasks to manage progress, improved security and more. There will be no need to download the IRIS Business Architect software on the user's computer. Stay tuned!

SB

Sabine B.

### "Sabine's review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 20, 2016

The software is great however, there is a lot to understand when completing the setup. Thanks for the quick and excellent support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 13, 2017

Thanks a lot for using IRIS Business Architect and your review, Sabine! We will continue to have an excellent support and are working hard to improve our setup.

RK

Robert K.

partner

Information Technology and Services

### "A very promising and wholly unique product."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 1, 2016

A brilliant concept, well rendered. This is a must-have, if you are a business architect, analyst or modeler.

Pros

This is exactly what the world of business architecture needs -- a tool that is faithful to the Business Architecture Guild "BIZBOK", yet one that is much clearer and more explicit than BIZBOK, and that goes well beyond it. The tool not only reinforces the conceptual structure of BIZBOK, it actually teaches it in ways that are hard to learn through mere reading and repetition. The latest version moves further in the direction of diagram-based authoring, which is far more efficient, less prone to error and (frankly) more fun than merely filling out property forms.

Cons

The UI and usability, though much improved in the latest version, will hopefully get better and better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 13, 2017

Thanks Robert for using IRIS Business Architect and your review! We are developing this software based strictly on our user comments and suggestions. We have new releases every 6-8 weeks. We will continue to improve UI and usability of our software throughout 2017 based on comments like the ones you have provided us.

SM

Stephen M.

Business Architect

### "An advanced piece of software for serious business architecture work"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 20, 2015

I have been using IRIS Business Architect since its earliest inception, and have shared many of its growing pains as it has evolved from a relatively simple diagramming tool into something quite sophisticated: a fully featured modelling application that is built solely to support the business architecture domain. Version 2.2.4 now has the full range of diagrams and mapping relationships to enable a detailed business architecture to be developed from scratch, in accordance with the business architecture domains, guidelines and principles espoused by the Business Architecture Body of Knowledge (BIZBOK Guide). This is an important capability, because it allows a practitioner to apply the practices and reasoning laid out in the BIZBOK Guide. It does not require you to adapt your framework to the whim of the software developer. Stability issues with some of the earlier versions have been ironed out, and this allows me and my global team to collaborate and maintain our business architecture in both real and virtual time. Using the tool in a virtual team environment does, however, come with its own set of challenges in terms of maintaining the same level of software across multiple platforms. We have benefited from excellent service and support from Benchmark Consulting in this regard. Anyone looking to use IRIS' cloud version rather than a localised server should look to secure hands-on support for their implementation to ensure a smooth transition. The feature set is probably more than most Business Architects (at least non-technical ones) will ever need to use, but it seems that IRIS has built in additional features to support extensions to other architecture and project management environments. While it is not necessary to learn each of the advanced features in order to make the tool work and produce a variety of business architectures, the presence of those features does make the user interface somewhat daunting. New users should remember that IRIS is much more of an architectural modelling tool than a diagramming tool, so comparisons with Visio or similar applications are unfair. That being said, there is a steep learning curve required to understand how IRIS works and an early investment in training would be well rewarded.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2015

Thanks for your review, Stephen! This is extremely appreciated. IRIS Business Architect is improving based on feedback from users like you. With each new release, IRIS Business Architect becomes easier to use. We are now at release 2.2.4. Business Model Canvas and other requested features will be made available within the next release sometime in early February 2016. With customized dashboard specific to each user to be made available sometime this upcoming summer, IRIS Business Architect will become even easier to use. IRIS Business Architect will still provide a rich features set, but we will make sure to provide access to the most relevant and used features as easily as possible.

BW

Bill W.

Executive Director

### "IRIS Business Architect Enterprise Addition - worth the upgrade"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 19, 2015

This is the first tool that I have come across that specifically and effectively supports solely the discipline of Business Architecture. I found two aspects of the tool to be notably quite beneficial from a time savings perspective. First, the user interface for building various mappings is intuitive, allowing for rapid design. Second, the collaboration functionality enables multiple BAs to work together on the same model. The only negative is that the user documentation is good, not great. However, with the intuitive nature of the tool, we have worked through any unknowns rapidly. We are active participants with the Business Architecture Guild which produces the Business Architecture Body of Knowledge. IRIS Business Architect is aligned with the practices and views described with the Business Architecture Body of Knowledge guide. This is also helpful in rapid adoption of what is published from the tool. Overall, highly recommend IRIS Business Architect.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 19, 2015

Thanks for your review, Bill!

JW

Jeffrey W.

Managing Partner

### "Very flexible product in the right hands. Built for modeling across multiple disciplines. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 11, 2015

Only product that currently supports Business Architecture metamodeling (value streams and capabilities) to connect with other metamodels (process, measure, service, system) to model the enterprise and guide end-2-end transformation using a model-driven approach.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 17, 2015

Thanks for your review! With each new release, we keep on improving IRIS Business Architect based on feedback from users like you. With each new release, IRIS Business Architect becomes easier to use. You were using Release 2.0 when you tested IRIS Business Architect. We are now at Release 2.1.12.

[View all Reviews](https://www.capterra.com/p/142612/IRIS-Business-Architect/reviews/)

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