Best For

Onfleet customers range from multi-national couriers, retailers and distributors to on-demand delivery startups. Our customers deliver everything from food & beverages to parcels & pharmaceuticals.

Product Details

Onfleet's modern, delightful delivery management software makes it easy for couriers to manage and analyze their local deliveries. Onfleet includes intuitive smartphone apps for drivers, a real-time web dashboard for dispatchers, and automated SMS notifications and driver tracking for your customers. Our API allows for integration into online ordering and other systems. Our software has powered millions of deliveries for couriers in 60+ countries around the world. Start your free trial today!

Contact Details

Onfleet

https://onfleet.com

Founded in 2012

Located in United States

Onfleet Pricing Overview

Onfleet pricing starts at $149.00 per month.There is not a free version of Onfleet.Onfleet does offer a free trial.See additional pricing details for Onfleet below.

Full Onfleet Suite
Full Onfleet Suite
Full Onfleet Suite
Dispatch Dashboard
iOS & Android Driver Apps
Driver Task List
Real-Time Driver Tracking

Starting Price

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Onfleet Features

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
3PL Management
Barcoding/RFID
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Shipping Management
Supplier Management
Transportation Management
Dispatching
Drag & Drop Scheduling
Driver Management
Live Driver Tracking
Performance Metrics
Territory Management
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Onfleet Reviews

Showing 5 of 37 reviews
Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.6/5
Avatar Image
Sonja J.
Customer Success Rep
Food Production, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 21, 2019

“Onfleet User Review”

OverallOnfleet is essential to our company because it makes sure that our customers get what they ordered, we are able to track where our drivers are in real time, give the customer an estimated time of arrival and have a spot for all their contact information. It is beyond helpful!
ProsI really like how easy it is to add a new stop onto a route, or switch drivers, or adding a whole route onto another driver's route is also a breeze. Its super simple!
ConsI wish it had the technology to map out locations based on traffic so we could make sure deliveries went to the right route depending on how many stops are on that route.

Vendor Response

By Onfleet on November 25, 2019
Thanks for your feedback, Sonja! We love working with Kitchfix :) We'd love to hear more about your needs regarding mapping out locations based on traffic, as our routing engine does consider historical traffic data so perhaps we can run you through that sometime (if that's what you're looking for)!
Reviewer Source 
Source: Capterra
November 21, 2019
Sandile M.
Sales Assistance
Food & Beverages, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 17, 2018

“Onfleet is great to use it also give you the ability to multi task even when dealing multiple hubs ”

OverallEffortless tracking of drivers and helps do give our customer the best service.
ProsThe feature that notify the dispatchers when an order is running late, providing drivers with the order ETA and beang able to duplicate and re assign tasks. The feature to give all the information for our customer and our drivers.
ConsThe speed! Sometimes the speed can be extremely slow once too many tasks come through and also scheduling the tasks accordingly to driver some time it schedules only the pick up task and drops the drop off task on unassigned. Scheduling task to one driver where as there is a lot of drivers available and have a perfect connection.

Vendor Response

By Onfleet on January 19, 2018
Thanks for the feedback, Sandile! We're thrilled to be working with OrderIn and our customer success team will be in touch soon to hear more about your issues with performance and task auto-assignment.
Reviewer Source 
Source: Capterra
January 17, 2018
Flavio A.
CEO
Logistics and Supply Chain, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 27, 2019

“Great tool to scale logistics”

OverallWe are using OnFleet as a delivery app for drivers that don't have any other delivery tools. So we can track shipments and calculate ETA
Pros- Easy to set up, easy to use - Quick to scale - All features needed - Easy to integrate
Cons- Not able to customise delivery processes

Vendor Response

By Onfleet on November 28, 2019
Thanks for the feedback! We love working with Fliit.
Reviewer Source 
Source: Capterra
November 27, 2019
Kenny I.
Operations Manager
Building Materials, 11-50 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
January 17, 2018

“Great tool for managing my fleet.”

OverallHelps me manage my fleet and monitor where my trucks are at at any given moment.
ProsEasy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.
ConsIt would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

Vendor Response

By Onfleet on January 19, 2018
Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!
Reviewer Source 
Source: Capterra
January 17, 2018
Dan S.
Co Owner
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 22, 2018

“Simple and easy to manage across multiple teams and hundreds of deliveries.”

OverallStreamlines our delivery business
ProsThe best part of using OnFleet is the simplicity it provides in customer records management, long term record storage and ease of access, and simple importing and exporting of task new and old.
ConsThe worst part of the software is the lack of mobile support for the dispatchers. It would be great to have a mobile app for dispatchers to use who can't be in front of a PC while needing to run dispatch. Also, the driver app greatly slows down older phones. Sometimes to the point of totally locking them up.

Vendor Response

By Onfleet on January 23, 2018
Thanks for the review, Dan! Glad to be working with you and the Supper Meals team. Stay tuned for an upcoming announcement regarding mobile dispatching ;)
Reviewer Source 
Source: Capterra
January 22, 2018