# Page 3 | Onfleet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Onfleet the right Delivery Management solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142633/Onfleet/reviews --- Onfleet 4.6 (95) [View alternatives](https://www.capterra.com/p/142633/Onfleet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Onfleet ## Showing most helpful reviews Showing 51-75 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KI Kenny I. Operations Manager Building Materials Used the software for: 1-2 years ### "Great tool for managing my fleet." January 17, 2018 3.0 Helps me manage my fleet and monitor where my trucks are at at any given moment. Pros Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users. Cons It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates. Review Source Response from Onfleet January 19, 2018 Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share! CB Camiel B. Entrepeneur Retail Used the software for: 1-2 years ### "CB's Review OnFleet" July 2, 2021 4.0 Easy to use route optimization Pros Efficient route planning and tracking facilities Cons Data analyzing facilities and lack of mobile dispatching facilities Review Source Response from Onfleet August 5, 2021 Thank you for your insights! Route planning and optimization is always a priority we know for your delivery business. TB Todd B. Committee Member Food & Beverages Used the software for: Less than 6 months ### "Answer to our prayers" April 21, 2020 5.0 This software has really been the only way we could serve our community at this level. We are so great full to Onfleet for helping us help feed the less fortunate during this stressful time. Pros We have been using Onfleet to help deliver free meals to over 200 households (700 people) during the economic uncertainty of the covid crisis. We were able to be up and running immediately. The ability to communicate with drivers in real time via the app is key. We have loved being able to reroute and add or edit stops while drivers are on their routes. We love being able to set the drivers on optimized routes to be able to end near their homes. Cons I would love the ability to see the total quantity of items being delivered. We currently have to export to excel and subtotal. We send our drivers out at one time and take many units of the same meals to them. We need to be able to know how many units of quantity are going to drivers. I would also like to have the ability to force complete a stop via the dispatch window if a driver missed doing so on their app. Review Source Response from Onfleet April 25, 2020 Thanks for the review, Todd! We're proud to be working with you and your team to help those in need. SS Savanna S. Volunteer Engagement and Events Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Onfleet is our Volunteers favorite!! " June 3, 2021 5.0 Our volunteers love Onfleet!! Onfleet is amazing when it comes to best fit routes for all parties. Pros Onfleet is extremely helpful, especially the last year during the Pandemic. It is a company that specializes in logistics management and route optimization offering last-mile delivery. It was a huge help to our volunteers while delivering food to the most vulnerable. It tracked their routes as well as tracked the house the food was being delivered too. Cons You should allow yourself some time to learn the platform. Review Source Response from Onfleet June 29, 2021 Thanks for the kind words - good luck to you! RB Ronald B. Branch Manager Construction Used the software for: 1-2 years ### "Great Service" December 2, 2022 5.0 It has improved our logistics tremendously. Pros Tracking our drivers progress and location. Cons Sometimes slow to update or orders can not be found. Review Source Response from Onfleet December 5, 2022 Thanks for the review, Ronald! Really appreciate the feedback and glad Onfleet has been a big help to your operations. Safir A. Co-Founder/CEO Consumer Services Used the software for: Less than 6 months ### "Amazing platform! Best on the market" January 17, 2020 5.0 Onfleet has streamlined and automated our operations and logistics completely! What used to take us 30-45 minutes each morning is now completely automated and takes a few minutes! We tried Tookan first, but Onfleet is such a superior software. It really is the best in the market! Pros Ease of use, routing algorithm, the UI/UX, automated customer notifications Cons Price is a bit steep, but you pay for what you get. Switched from [Tookan](https://www.capterra.com/p/218952/Tookan/) Such a better product. Review Source Response from Onfleet January 22, 2020 Thanks very much for your review, Safir! The Onfleet team is excited to work with you and the Hamper team. DH Dylan H. Web Developer Arts and Crafts Used the software for: 1-2 years ### "Onfleet has been great for my company in allowing ease of creating routes and managing our drivers" January 16, 2018 4.0 It is much easier for us now to make routes and manage our drivers, and to see where drivers are when customers call in asking how long it might take for them to receive their delivery. Pros The ease of using the map overlay in creating routes, and the optimizing feature for assigning tasks Cons That you have to drag assigned deliveries to another driver if they aren't in the same team, also when optimizing when multiple tasks are going to the same location it won't put those tasks together but will make the driver go away from that address and then return. Review Source Response from Onfleet January 19, 2018 Thanks for the feedback, Dylan! We love working with Flowers for Dreams. Our customer success team will be in touch soon for clarification around your route optimization issue. DS Dan S. Co Owner Used the software for: 1-2 years ### "Simple and easy to manage across multiple teams and hundreds of deliveries." January 22, 2018 5.0 Streamlines our delivery business Pros The best part of using OnFleet is the simplicity it provides in customer records management, long term record storage and ease of access, and simple importing and exporting of task new and old. Cons The worst part of the software is the lack of mobile support for the dispatchers. It would be great to have a mobile app for dispatchers to use who can't be in front of a PC while needing to run dispatch. Also, the driver app greatly slows down older phones. Sometimes to the point of totally locking them up. Review Source Response from Onfleet January 23, 2018 Thanks for the review, Dan! Glad to be working with you and the Supper Meals team. Stay tuned for an upcoming announcement regarding mobile dispatching ;) VR Verified Reviewer CEO Used the software for: 2+ years ### "Just what we needed" January 22, 2018 5.0 Pros I like everything about it so far, up to the second etas is very important nowadays. Beautiful UI makes it very pleasant to my dispatcher's eyes. Cons I dislike the fact that it wont sync offline, when my driver loose signal they have to wait until signal returns. Review Source AK Antoine K. CEO Logistics and Supply Chain Used the software for: 2+ years ### "Very good product for delivery compagny" July 1, 2021 5.0 Very good expérience thé software have a lot of fonctionallity Pros I like very much the API intégration. Its easy to use Cons I don’t like the fact that we can’t let thé drivers auto assign themself task Review Source Response from Onfleet August 5, 2021 Thanks for your great review! Auto assignment - stay tuned for good news on this feature soon!! WL Walter L. CEO Food & Beverages Used the software for: 1-2 years ### "OnFleet" June 28, 2021 5.0 Pros The carbon offset feature is amazing and we use it for everything. Cons There needs to be an integration with fulfillment software. Review Source AS Andrijana S. Director of Operations Retail Used the software for: Less than 6 months ### "De La Mer review for Onfleet" June 29, 2021 5.0 Saving a load of time from routing using maps, google, etc. all done for us! Pros Easy to use. Simple to set-up. Very nice UI. Cons The dragging of tasks from unassigned, the blue line, very hard sometimes to align up in the spot that's intended. Reason for choosing Onfleet \- Less complicated that shiptrack - workwave was pay by the amount of drivers, i.e. onfleet can have multiple drivers shiptrack was more expensive workwave was less exapensive onfleet in the middle and would work as we grow! Review Source KM Kaala M. Owner/operator Logistics and Supply Chain Used the software for: Less than 6 months ### "The ideal support for any logistics-based service!" April 16, 2020 5.0 It’s been wonderful having a system calculate a lot of the nitty-gritty for me. I don’t have to manually calculate a route for each of my drivers anymore, or even keep an eye out for their progress! OnFleet does that for me with integrated job requirements (like a picture on pickup or drop off!) Pros The scalability and accessibility of the software is incredible. From operating a team of 10, to running a national fleet of hundreds, it’s all completely within the scope of possibility! Cons I use a lot of other software for sales and service, and integration with these systems is not the easiest for a novice like me! API access is absolutely available, with assistance guides for those with the know-how to use them! (I just don’t have said know-how!) Reason for choosing Onfleet Because it’s a new industry for me to operate in, and I had no idea how much calculation, logging, and checking went into it all! Review Source Response from Onfleet April 23, 2020 Thanks for your review, Kaala! fC fiordaliza C. bio distrubution Medical Practice Used the software for: 2+ years ### "bio disttribution" February 24, 2020 5.0 great for my job Pros keep tracking all shipping perfect for everyone at work Cons I like everything about it im please by this progam Review Source Response from Onfleet March 14, 2020 Thanks for your review! We love working with OneBlood and glad you're enjoying Onfleet too. JR Jonathan R. Digital Strategist Retail Used the software for: 2+ years ### "Fantastic software" April 6, 2021 5.0 Pros Easy to integrate with technology partners and has helped some great merchants! Cons Can't wait to see how Onfleet scales up in the future. Review Source Response from Onfleet June 29, 2021 Thanks for the awesome review! JG Jorge G. Owner-share holder Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Fast & very practical tool " February 18, 2017 4.0 Overall it's has been an outstanding performance, just a few drawbacks we faced some weeks ago or have been facing still now, 1) A total black out, the task of our client it never showed up (we were blind) and 2) when it turns on or it turns off sometimes in driver's cel or in the lap top's dashboard the status of our driver. Thanks for your attentions and time. Enjoy your weekend. Pros It's very easy-practical to follow up and navigate while on site or in the app. Cons That our driver or the driver suddenly can get losted, due that we lose vision or site of him. In other words, the green blinking circle, it suddenly turns off, not because the driver turned off his on duty status. We are very worry that we can loose clients if we face again the block out mentioned before. Thanks that we could see we got a sales in our account we could respond. Review Source Response from Onfleet February 21, 2017 Thanks very much for your review! We're excited to be working with the 4GO team. The issues you encountered seem to be related to cellphone reception / connectivity. We will relay it to our engineering support team to investigate! SE Shaheen E. Data Analyst Non-Profit Organization Management Used the software for: I used a free trial ### "SFM Food Bank Review" April 14, 2020 5.0 Overall, OnFleet has been helpful in scaling our food delivery operations. Despite a few minor issues laid out above I have enjoyed using it. Pros This software has been extremely impactful for us as it allowed us to efficiently scale up food deliveries to thousands of local residents. The ability to quickly move around tasks as well as optimize routes has been helpful for us. Cons Sometimes, the upload using a spreadsheet can take upwards of 10 minutes depending on the size of the file. Also, it won't tell me whether there are errors with the upload until AFTER it has finished loading which can be hard to manage when I'm short on time. Review Source Response from Onfleet April 21, 2020 Thanks for the review, Shaheen! We're proud to be working with you and your team to help however we can. RK Rado K. Owner Non-Profit Organization Management Used the software for: 2+ years ### "Great API integration" February 21, 2017 4.0 Delivery service in San Diego area providing same day service for medical patients. Using Onfleet for 5 years. Review Source Response from Onfleet February 21, 2017 Thanks very much for your review! We're excited to be working with San Diego Organics. If you have any further feedback, please email us at support@onfleet.com. We're here to help! JB Jake B. Sales Consumer Goods Used the software for: 1-2 years ### "OnFleet" May 21, 2019 4.0 Pros The ability to track drivers in real time and give my customers an update on deliver times. Cons Reports to track performance are difficult to manage, bust into graphs, and interpret. Review Source MS Megan S. Senior Food Access Fellow Government Administration Used the software for: 1-2 years ### "Onfleet - Dispatching for Food Connect" September 13, 2018 4.0 Pros Geospatial mapping, drag and drop to re-order tasks, in-app messaging between drivers and dispatch, in-app signatures between drivers and recipients Cons I did not have access to reporting functions - but it would be great to have assistance with developing fields for data points and then translating them into reports... I also had trouble dispatching from my cell phone, so a simplified app version to assign drivers to tasks and then be able to reorder them from iphone using drag and drop could be useful down the line. Review Source Response from Onfleet September 18, 2018 Thanks very much for the review Megan. We have major improvements to mobile dispatching coming soon, so stay tuned! Also please feel free to submit any other feedback or requests regarding reporting functionality to support@onfleet.com. We're here to help! GD Gary D. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy. Reliable. Seamless " February 15, 2017 5.0 We've been using Onfleet for quite sometime now. Our clients love the notifications and ability to track their delivery driver. This application not only makes the task of dispatching easy but works well for branding a company's image. Keep up the great work guys! Review Source Response from Onfleet February 15, 2017 Thanks very much for your review! We're excited to be working with the Pharmsquad team. GS Gabriel S. Founder Wine and Spirits Used the software for: 6-12 months ### "Onfleet x WCD" August 27, 2020 5.0 Pros Ease of use, ability to onboard drivers easily. Optimization, it does everything I need. Cons When a driver starts a task doesn’t have an option to change the task that want to do. Review Source Response from Onfleet June 29, 2021 Thanks for the review!! AA Alejandro A. Delivery Operations Lead Furniture Used the software for: 6-12 months ### "Great app and awesome Customer support" September 10, 2018 5.0 Onfleet is helping our business to deliver to our customers in a fast and efficient way. Thank you Pros Customer Support is very fast and helpful responding whenever we have a question to improve the deliveries to our customers. Cons After not having used the software for a while, it asks to restart with your credentials. Review Source Response from Onfleet September 11, 2018 Thank you very much for your feedback, Alejandro! JF Jessika F. Homecare aide Hospital & Health Care Used the software for: Less than 6 months ### "Great service " August 4, 2021 5.0 I think it’s great and would recommend to anyone wanting to make some extra income. It’s been really helpful to my family this last year Pros It’s very easy to use and navigate through. If you were to have a problem support us really fast and helpful Cons Nothing I disliked at all. I haven’t had any bad experiences Review Source Response from Onfleet September 7, 2021 Thanks for the 10 out of 10!! rS rudy S. gm Wholesale Used the software for: I used a free trial ### "good" July 1, 2021 5.0 Pros very easy to use on my trucks for every day Cons i like everything about it.nothing wrong Review Source Response from Onfleet August 5, 2021 Thanks for this - can't argue with "I like everything about it - nothing wrong!" :) Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.