# Fieldwork Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Fieldwork Software - reviews, pricing plans, popular comparisons to other Pest Control products and more.

Source: https://www.capterra.com/p/142656/Fieldwork

---

# 

 Fieldwork Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fieldwork

## What is Fieldwork?

Fieldwork is a field service management software with tools for pest control businesses. It is cloud-based with a free Android and iPhone mobile apps which allow techs to work off-line, and remotely in the field, or on route.

## What is Fieldwork used for?

[Pest Control](https://www.capterra.com/pest-control-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$39

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Fieldwork?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fieldworkhq.com/&name=Fieldwork)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fieldwork

4.9 (26)

VS.

[4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting Price

$39

Usage Based, Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (26)

Ease Of Use

4.5 (3,399)

Value For Money

5.0 (25)

Value For Money

4.4 (2,786)

Customer Service

5.0 (26)

Customer Service

4.5 (2,970)

## Fieldwork alternatives

Highest Rated

[4.7 (2,741)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (116)](https://www.capterra.com/p/176283/Visual-Planning/reviews/)

Starting price

$55.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/142656/Fieldwork/alternatives/)

## FAQs about Fieldwork

Overview

### Which roles and teams benefit most from Fieldwork?

Fieldwork is most used by business owners, executives, office managers, and operations leaders running service-based companies. Owners and presidents use it to oversee scheduling, billing, and business performance, while office and marketing managers handle customer communication and administration. Operations and safety staff rely on it to organize field workflows, compliance tasks, and daily service delivery.

Answer based on 26 reviews

Overview

### What company size and specific industries is Fieldwork built for?

Fieldwork is designed for field service companies with 1 to 1,000+ employees, making it suitable for small businesses, growing teams, and large enterprises. It is built for organizations that need a scalable system and API-based customization to match their operational needs.

Features and Usability

### What are the key features of Fieldwork?

Fieldwork offers work order management, scheduling, dispatch management, and routing for field service coordination, plus CRM, customer database, and customer history for account records. It also includes billing and invoicing, quotes/estimates, credit card processing, digital signature, reporting & statistics, and pest activity tracking with pesticide usage tracking.

Pricing

### How much does it cost and what fees or limitations are included?

Fieldwork starts at $39 per month for the Solo plan, with usage-based pricing tied to the number of field users. Startup costs $59, Business costs $79, and Pro costs $99. A free version and two-week free trial are available, and reviewers describe it as affordable and cost-saving.

Answer based on 3 reviews

Integrations

### Which third-party tools and platforms does Fieldwork integrate with?

Fieldwork integrates with Google Maps, QuickBooks Online, Stripe, and PayPal. It connects mapping, accounting, and payment tools in one place, giving teams access to four third-party platforms for location data, financial tracking, and card and online payment handling.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does Fieldwork offer?

Fieldwork provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars cover product topics in a group format, and documentation offers written reference material for self-paced learning and later review.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Fieldwork offer?

Fieldwork offers Email/Help Desk, Phone Support, and Chat. Users describe the support team as responsive, helpful, and patient, with quick issue resolution and hands-on assistance during onboarding and troubleshooting. Many also note that chat and phone help are easy to reach when questions or errors come up.

Answer based on 9 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Scheduling

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Work Order Management

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Customer History

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

Pest Activity Tracking

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage inventory based on different requirements of individual work orders

Property Layouts

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Analyze floor plans to generate workflow

Fieldwork 25 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Private online space that lets businesses securely share documents and provide information access to clients

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Management of commercial motor vehicles for work-related purposes

Access software remotely via mobile devices

Manage and support multiple locations

Manage inventory based on different requirements of individual work orders

Track the amount of pesticide inventory used on jobs

Analyze floor plans to generate workflow

Generate quotes or estimates for customers

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.8 (25)

4.8

Based on 25 reviews

## Pricing

Value for money

5.0 (25)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/142656/Fieldwork/pricing/)

Solo

$39.00

Usage Based,Per Month

It includes:

-   Calendar
-   CRM
-   Customer Portal
-   Invoicing
-   Mobile Apps
-   Office User
-   Phone/Chat Support
-   Reporting

Startup

$59.00

Usage Based,Per Month

It includes:

-   Calendar
-   CRM
-   Customer Portal
-   Custom Forms
-   Invoicing
-   Mobile Apps
-   Office User
-   Phone/Chat Support
-   Quickbooks Integration
-   Reminders
-   Reporting
-   Work Order Photos

Business

$79.00

Usage Based,Per Month

It includes:

-   Calendar
-   CRM
-   Customer Portal
-   Custom Forms
-   Device Management
-   Google Mapping
-   Invoicing
-   Mobile Apps
-   Office User
-   Phone/Chat Support
-   Quickbooks Integration
-   Reminders
-   Reporting
-   Routing Optimization
-   Work Order Photos

Pro

$99.00

Usage Based,Per Month

It includes:

-   API Access
-   Calendar
-   Contracts & Agreements
-   CRM
-   Customer Portal
-   Custom Forms
-   Device Management
-   Google Mapping
-   Invoicing
-   Mobile Apps
-   Multi-Office
-   Office User
-   Phone/Chat Support
-   Quickbooks Integration
-   Reminders
-   Reporting
-   Routing Optimization
-   Technician Tracking
-   Work Order Photos
-   Zapier Integration

Value for money

5.0 (25)

5.0

Based on 25 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (26)

5.0

Based on 26 reviews

## User reviews

Overall rating

4.9

Based on 26 reviews

Filter by rating

5(23)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Adam H.

Owner

Real Estate

### "Worth the Learning Curve"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2026

This is the only software I’ve used for my pest control company, and it does everything I need it to do. The learning curve can be high, but it’s worth it once you get familiar with the system.

Pros

The staff is very helpful and professional. The software is easy to use once you complete the training process.

Cons

The learning curve is pretty high at first, but once you get the hang of it, the software is very effective and worth the effort.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CA

Chas A.

President

Consumer Services

### "From start to present"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2024

Amazing! I have zero interest to pursue any other platform. The relationships we have made with the FWHQ team cannot be duplicated. They stand behind the product, they continually progress with new features and listen to their customers for ways they can serve us better.

Pros

Onboarding and transitioning into FWHQ was handled very delicately by them. They made sure all the data was as perfect as they could make it, that every question and concern we had was answered and addressed. They worked by our side until we were fully ready. The customer service is unmatched by the competition. They have always made sure that we are taken care of and have helped us grow.

Cons

I have no complaints. It has been 100% a positive experience.

Switched from

[Structural Pest Control System](https://www.capterra.com/p/92925/Structural-Pest-Control-System/)

SPCS was becoming outdated. We needed something that eliminates paper.

Reasons for choosing Fieldwork

I like the 2 week trial and the extended use of the trial they gave us so we could really give it a spin

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HW

Henry W.

OWNER

Consumer Services

### "Best customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2022

Always very please with this company. Every time I have a questions they always able to answer my questions

Pros

Every single time I reach out to one of the Fieldwork Reps they are responds in a very timely matter even on weekends when they are closed until Monday

Cons

There is nothing i can say bad about this company.

Reasons for choosing Fieldwork

another Company I was working for was using FW

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Daniel R.

Owner

Business Supplies and Equipment

### "Fieldwork HQ Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2022

Pros

I appreciate how much work the team puts into being available and making sure my needs are met. Thank you \[SENSITIVE CONTENT\] I look forward to a long relationship with you guys. I refer everyone to fieldwork HQ

Cons

NA I liked everything about this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Bryan C.

President

Facilities Services

### "Great program with a great team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2022

The program is easy to use and gives the customers the portal to review there account and previous service reports. We worked with \[SENSITIVE CONTENT\] to assist onboarding and she was terrific. we have had no problems adapting to the new system and she has been very attentive to any questions that we have. This helps to make it easy to confidently move software providers.

Pros

The system is user friendly and gives a great detail to the customer profile. Very versatile that allows the user to set up accounts and services easily.

Cons

I have not found any challenges in our time using the program. Spend the time to set it up properly and the future usage will be easy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GD

George D.

Owner

Consumer Services

### "Recommend You Try The 2 Week Free Trial And Spend 4 Hours A Day For The 2 Weeks To Learn"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2021

100% never gonna change overall

Pros

Once you learn it, you won't leave it. Great customer service and always fast and to the T on fixing an error if an issue. All programs have bugs but this one has the least and can be corrected quickly because we believe this software is lightweight and not heavy on the appearance like all other software's.

Cons

None Yet to report as we did try other software's and found that Fieldwork is the most versatile pest control software out there.

Switched from

[GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)

More featured for the money and covers USDA, AIB certified software with Pest Log Sighting online.

Reasons for choosing Fieldwork

Everything

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jeremiah L.

Owner Operator

Consumer Services

### "Amazing Company and Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2021

I've used fieldwork for awhile as a Technician and a Owner and it has always been easy to use and figure out. The staff is amazing any issues they will gladly help and get it resolved as fast as possible. They are very friendly and wonderful people to deal with. I've tried other apps but they are bulky do not run anywhere as good. If you want a company that cares and treats you like a valued customer this is the place to be!

Pros

Easy to use and runs light cost is very reasonable

Cons

When I cant get signal in a certain rural areas I can't complete a work order on it but that's the phone company not Fieldwork

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TL

Tom L.

Owner/Operator

Environmental Services

### "I have found my pest control software company and am here to stay!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2021

Personal, supported, fair, competent.

Pros

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced. They respond to inquires promptly and always have a professional and kind demeanor. They are very knowledgeable about their product. There has never been a problem they have not been able to solve for me. I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly. The price is also quite reasonable for all that you get. I would, and do, recommend Fieldwork HQ to my friends who work in the pest control industry.

Cons

I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

jon G.

operator

Facilities Services

### "great product, great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2020

amazing service and product

Pros

it is a lot easier to use than our older one, more organized as well.

Cons

sometimes the system can be a little on the slow side

Switched from

[Structural Pest Control System](https://www.capterra.com/p/92925/Structural-Pest-Control-System/)

fieldwork better organization

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Dari P.

Owner

Environmental Services

### "Great software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2020

I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!

Pros

software and customer service (IT) are amazing they have helped me out with different challenges and they have thought of everything. The software saves me so many hours a week not having to do a bunch of admin work . Also my customers enjoy the software by having a customer portal and not having to be hold just to ask questions that they can find with their tip of there fingertips.

Cons

They are on a different time zone then me . Their 5 pm is my 2pm . I had an urgency once (operator error) not the software but they were closed I could not get a hold of (IT) that day . but the good thing I was able to get help the next morning at my 6 am .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/142656/Fieldwork/reviews/)

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