--- title: "Sagely Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Sagely the right Assisted Living solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/142674/Sagely/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Sagely 4.3 (15) [View alternatives](https://www.capterra.com/p/142674/Sagely/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Sagely Ease of use 4.0 Customer Service 4.3 ## Showing most helpful reviews Showing 1-15 of 15 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Activities Director Used the software for: 1-3 years ### "Newsletters/Calendars, etc. for Residential Care Unit" March 26, 2019 4.0 I have nothing but positive experiences using Sagely. It has made the quality of our newsletters, calendars, etc. much better than previously with another company. Customer service is outstanding and are very friendly. I recommend the use of sagely to any residential carer or retirement communities. Pros The software is user friendly and has many features that one can use. Cons It is a bit difficult to use at first but once accustomed to it, it is user friendly. Review Source Leisure Services Assistant Used the software for: Less than 1 year ### "Sagely Review" March 26, 2019 5.0 Overall, Sagely has been a good experience. The customer service has been nice and responds in a timely manner. They seem open to our suggestions. However, we have been suggesting and wanting a better one to one documenting option (as described in my "cons" section) since July 2018, and we still haven't seen any updates for it. So again, we would love to see that in an update. Pros I like that Sagely has opened the opportunity for us to document electronically. We have saved a lot of paper this way. It's also so fast and easy to document now, versus flipping through sheets of paper. I also like that it gives the families of our residents the opportunity to be connected with what their loved ones are doing. I also like that you can run reports and see statistics about activities offered and who attends them. Cons The biggest con for our department using sagely is that there isn't user friendly option for writing about one to one visits with residents. One to one visits are important because there's always a group of residents who prefer to stay in their rooms and pursue their own individual pursuits instead of coming to group activities. These residents have a goal for one to one visits and we have to document and describe each visit. We are currently using the “individual activity” section to input their one to one visits and what we talked about, but it’s proving to be less user friendly and hard to edit, because we are typing in a place that isn’t meant for multiple sentences or a paragraph of text. We would love to see this as a new feature in future updates on Sagely. Review Source Program Manager Used the software for: Less than 1 year ### "Good" March 15, 2019 3.0 My staff like being able to do the attendance on the iPad Pros It's ease at taking attendance and running reports Cons The calendar, it is lacking in ease of use. You should be able to write in boxes that are not being used that month. When the month has 31 days it should not be at the top of the page. Too many things to click when you are changing something. Review Source Life Enrichment Manager Used the software for: 3-5 years ### "Sagely" July 9, 2021 4.0 The Sagely app is a good program. Pros I liked being able to record information as I went through my day, and the fact that there was an app for this function. Cons I felt like some tasks were a little bit tedious like when I would input images in the calendar and sometimes found it was overly difficult. Review Source Life Enrichment Coordinator Used the software for: Less than 1 year ### "Sagely Review" May 28, 2019 5.0 It was a little overwhelming at first but as you get the hang of it, it gets easier. Pros It's a great way to keep track of the statistics and it is nice to be able to input repeating events so that you don't have to type it up every time. Cons You have to "re-Publish" the template every time you make a change to the daily schedule to be able to look at the calendar as a whole. It's also time consuming to print the daily sheets because you have to print each day one at a time. Also, the original print preview is not how it actually prints. The font ends up really small instead of filling the whole box. Review Source VP Resident Engagement Used the software for: 1-3 years ### "Fabulous Customer Service A+ " June 2, 2017 5.0 Pros Easy to learn & use. Calendar, Newsletter, TV, photographs, Family Connections, all in one place. It's simply put, AMAZING! Cons The only thing I can think of is, separating the birthdays to each level. But with such great customer service, they are already working on this! Review Source Marketing Director Used the software for: 3-5 years ### "The Best Ever!" May 25, 2017 5.0 Great marketing piece and our residents love it. Pros All the options and continued improvements. It is user friendly. I LOVE the recurring events. I like that everything is imputed into one place and different calendars are customized through that. Cons Minor glitches every now and then, which is normal. Honestly, every issue I have had has been addressed and it very user friendly. Review Source Chris H. Director of Communications Used the software for: Less than 1 year ### "Senior Living Software of the Future" December 5, 2016 5.0 We have loved Sagely ever since rolling it out. We almost created our own solution to do this but luckily found Sagely and haven't looked back. Pros Super easy to use--, especially for the community staff. Families love that they can get a glimpse of what their loved ones are up to. The company is very easy to work with as well. Review Source Engagement Director Used the software for: Less than 1 year ### "Sagely " June 3, 2019 2.0 Great tool Pros The tracking and family access is s greet tool Cons The times you have to log out to see changes Review Source Organizational Psychologist Used the software for: Less than 1 year ### "Glad to have it" March 11, 2019 4.0 When I had difficulty figuring out the app, Sagely staff were very quick and responsive to help me get it set up Pros With my family member living far away, this is ideal to get a bit of an update of what she's able to do to keep herself active Cons The software is hard to install, not intuitive, and has a very limited functionality Review Source Life Enrichment Manager Life Enrichment Manager Used the software for: 1-3 years ### "Sagely review " July 12, 2021 4.0 nice program, took too long to get answers that i needed right away, also we are in Canada and they are in the US Pros It is helpful to add multiple residents at once into the program Cons The way to enter attendance was more time consuming that it has to be Review Source Retired Used the software for: Less than 1 year ### "Sagely app is ok" March 26, 2019 3.0 The App feels basic. It's ok, but I wouldn't recommend it at this point. Pros I'm able to occasionally see pictures of my parents. Cons That's all I can do. I can't zoom in to or have the option to save any pictures. App has a tendency to stop when looking at a picture. Review Source VP of Senior Living Used the software for: 1-3 years ### "Go Sagely" March 25, 2019 5.0 Pros Flexible, adaptive, creative. Easy to use software and the Sagely team is always open and receptive - Great to work with. Cons Nothing comes to mind ... Any issue that has come-up the team is quick to respond. Review Source Reviewer ### "Great Product- Great People" April 24, 2017 5.0 I really enjoy this product it fills a gap in service of generating calendars, family contact and analytics that are invaluable to making real community possible Review Source activty director Used the software for: Less than 1 year ### "some thoughts" March 16, 2019 5.0 Pros easy great options like repeat, and checking if its independent or memory Cons I cant have the option to decorate/design it myself Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.