Projectmates

4.5 / 5 47 reviews

Who Uses This Software?

Project Owners, Contract Management Firms for their construction projects for Retail, Healthcare, Commercial Development, Hotels, Restaurant Chains, Gas Stations & Convenience Stores.


Average Ratings

47 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Systemates
  • www.projectmates.com
  • Founded 1995
  • United States

About Projectmates

Projectmates is the premier owner-focused construction program management software. Regardless of project size or industry, our software provides a wealth of robust and highly configurable features to take full control of your company's unique workflow. From site selection all the way through construction and closeout, Projectmates has drastically improved the construction programs for countless organizations with vastly different backgrounds and needs.


Projectmates Features

  • Accounts Payable
  • Accounts Receivable
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Cash Management
  • Construction Breakdowns
  • General Ledger
  • Job Costing
  • Overrun Projections
  • Payroll Management
  • Purchase Order Management
  • Quotes / Estimates

Projectmates Reviews Recently Reviewed!

Excellent customer service and support. Project Management software that truly meets our needs.

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once you get everything up and running, it is easy to track the flow of information from the beginning to end of a project. Having our contractors enter their own invoices into the system saves a ton of time. Budget tracking is clear, concise and provides much needed financial insight into a project . Customer Service and Support are the best I've ever received with a software product!

Cons: Customized reporting is not as robust as I would prefer. Small annoyances like the date format, not being able to apply certain changes across all projects and they have to be updated manually, contract items don't show the balance left to be billed and you have to calculate manually.

Overall: Automated tasks we've been managing manually with spreadsheets. Helping us to develop processes and procedures on how we manage projects. Payments to contractors are processed more quickly. Anyone on the team can get project information in real time. Mobile app allows users on the job site to quickly update information and stay up to date.

Very helpful

Feb 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How in-depth the organization of our projects it goes

Cons: The learning curve. There have been certain aspects of it that took a while to really sink in with the team, so took extra training to keep everyone on the same page.

Overall: Projectmates has given my construction team the tools we need to keep everything organized, detailed, and on time, at our fingertips. It took a little while to really learn properly all that it's capable of, but once everyone was on board, we've never looked back.

Project Mates

Dec 07, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: It's a great product that helps with keeping our projects organized.

ProjectMates

Nov 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: It's easy to set up new projects and add users. Straightforward process to create folders and organize the project online, and it's easy to upload files/send links to third party consultants of construction plans. The main complaint would be with the scheduling feature. It's confusing and hard to use. It needs to be

Pros: Easy to set up projects and upload/send files.

Cons: The scheduling feature.

Construction Manager use

Jan 22, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support
4 / 5
Value for Money

Comments: We as a CM firm have used this software for one of our clients. It is not what we typically use for the rest of our clients but it is VERY functional and user friendly. The App is great in that you can do all of your daily updates/paperwork off of your phone if you wanted to. I would recommend this to any of my clients to manage their construction department.

Pros: Ease of use while completing daily reporting and uploading photos from your device.

Cons: Some of the navigation is cumbersome. It seems like there are too many places to go for the same item. There is a Project photos folder yet there is also a "Photos" upload area that is totally separate.

High Quality Customer Service

Jan 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The customer service is truly exceptional. Highly recommended.

Streamlines the cost management process for construction projects

Jan 12, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have successfully implemented Projectmates on a number of projects to streamline our cost control processes. We are now using the software on projects in multiple countries around the world with no issues with currency conversion. Benefits include tracking system for approvals of contracts, change orders and invoices, central storage system for photos, documents, contracts, etc and ability to integrate with accounting system. Another benefit is the company continues to work to improve the product by actually listening to their customers!

We are a Full Serivice Hospitality Renovation Company with Construction, Design and Purchasing

Jan 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been with Projectmates for 2 years. The implementation team really listened to our needs and customized the software to fit our needs. We have made changes within our organization since the initial set up and are able to seamlessly incorporate those changes within Projectmates. I am especially impressed with their technical support response knowledge and timeliness as well as the continuous enhancements to the software. We have also benefitted from the webinars Projectmates offers.

UNC Hospitals uses Projectmates to manage the construction projects.

Jan 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am an assistant administrator for the software use. Kaely and her team have always responded quickly to any questions or how-to concerns. They offer helpful training videos throughout the site.

Easy to use, and easy to larn as you go.

Jan 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The friendly user interface, makes learning the software particularly easy. We have found that even those that aren't very tech-savy, have been able to successfully navigate the site, and use it's features for processes like bidding, change orders, invoicing, etc.

The customer service from an Admin point of view, has been exceptional. When an issue is presented to them, they are quick to point out the corrective action needed to remedy the situation.

Great software with only a few tweaks left.

Jan 08, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is by far the best project management software I've used to date. The functionality and ease of use is perfect for my organization. However, there are a few improvements that could be made to the accounting and scheduling portions. I would like to ability to utilize the contingency/allowances in the budget like a checkbook, where change orders are deducted from that specific contingency/allowance line item. With the scheduling, there appears to be a glitch, which may have been fixed in the last update, that doesn't allow me to live update activity dates to match actuals.

the program is good

Jan 08, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Not outlook friendly
difficult to creat forms

It's So Easy

Jan 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The app makes using Projectmates so simple and convenient right from your phone.

Projectmates for Construction Management

Aug 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Projectmates since 1999. This product was developed by Architects who really understand the intricacies of project management. The "system" is easy to use and the modules are intuitive. Along the way, Projectmates has continually updated the system and is very interested in user feedback. Often, the user feedback is incorporated in new software releases.

Recently, we got an assignment for a Program Management application. The contract for this assignment is an "AIA Standard Form of Agreement for Use in a Multiple Project Program". In the contract, is a paragraph defining the expectations of The Program Manager which includes the implementation of a web-based "Project Management Information System"(PMIS). The PMIS will be used to receive, distribute, and maintain Program Reports, Program Schedules, Plans & Specifications, and the myriad of documents it takes to manage a Program successfully. The "My Reports" module is a customizable reporting tool that is the perfect way to keep the management team informed of executive level reports on a weekly basis. Projectmates has exceeded the expectations of my clients on this and numerous projects over the years. Projectmates is a standardized system that we use on all of our projects.

The support staff is always available to help/coach on the special reports and specific uses that we have required over the years. Suffice to say, I am a raving fan of the Systemates - Projectmates team.

RaceTrac - Engineering Project Management

Aug 07, 2015
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and share files with everyone involved in a project.

Cons: The scheduling feature could be easier to use. It'd be useful to manipulate the headings for each project as some have unique hurdles that don't quite fit into the standard template. Also, if you could customize report generation (ie: a list of all the projects) that wasn't just done alphabetically, allow the user to choose the order they want the report generated in. For example, on a team meeting to review outstanding projects, I would rather go through the most complex projects first.

Recommendations to other buyers: Spend the time to learn how everything works up front. Dedicate a few hours to working with someone familiar with the software.

Projectmates Review

Aug 06, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: capability of having paperless purchase orders and invoices

Cons: The fact that you cannot drag a file directly from an email as an attachment to upload.

Recommendations to other buyers: Give it a try. It takes a little time to learn but definitely worth it.

Projectmates for Work

Aug 06, 2015
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that is allows all documents and information to be consolidated in one, easily accessible place.

Cons: It could be slightly more user friendly. Creating projects and searching for information can be slightly confusing when you first begin and takes practice before it becomes easy.

Recommendations to other buyers: It takes a few tries to learn the software, but once you know how to work all of the functions, it is a time saver.

High Quality Product and Great Customer Service

Aug 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Projectmates is easy to use and a useful tool for managing capital improvement projects. I have been using Projectmates for about a year now and my experience has been generally positive. Additionally, their staff does a great job providing high quality service for their customers.

Western PS CCA Services

Aug 03, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software was easy to use and helped organize the construction submittals. The Contractor was already familiar with the software so that helped. I wish I had received an alert that my license was getting ready to expire. The project was delayed so the license expired prior to the project finishing

Vendor Response

by Systemates on August 04, 2015

Project delays are sometimes unavoidable. However, if delays occur and push project closeout past the contract end date, Projectmates/Systemates is more than happy to prorate the contract to give you additional months as needed. Thanks so much for the comment Kyle; we'll work on providing additional alerts prior to license expiration.

Solid platform for document, schedule and payment management

Jul 30, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very intuitive to use. If you can search the Internet and click links, you can use Projectmates.

Cons: Moving and copying files can take a bit longer than you want. You have to use file selection and action menues rather than quick keys like windows.

Recommendations to other buyers: Dig into the scheduling portion and the associated tools that go with it.

Online Efficiency

Jul 29, 2015
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a great way to store project files without relying on your computers hard drive. Having a central location to store and access needed information for each project helps a Project Manger like myself better manage the project.

Cons: There should be a better way to list the project on the home page. I have so many projects that it creates multiple pages to click through. The home page should be able to list every project or give the project manager the ability to "hide" projects that aren't access as frequently.

Recommendations to other buyers: This is great for those who manage multiple projects and also for projects that require many different teams to access the same storage format.

Review from a limited user.

Jul 29, 2015
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Being able to store and access files from a central location and being able to share those files with other users and non-users alike. I also like the drag and drop function of uploading.

Cons: The folder layout and the multiple steps it takes to get to the folder I am trying to access.

Recommendations to other buyers: Look at what is offered and the functionality of what you want it to do for you.

This product made my life easier every day.

Jul 29, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about this product is that it is extremely reliable and it has allowed me to transfer large files to not only people in my organization, but also to outside consultants and to people who arent even "users" in the system.

Cons: What I like least is that the system is not easily integrated into JD Edwards meaning that we must print out all of or financial approvals and walk them through accounting. If this integration is done then the product will be even more valuable.

Recommendations to other buyers: I would recommend this software if you need help with scheduling and if you are trying to move away form using a local drive for storage. Projectmates makes it easy to store all documents pertinent to a project in the same location so that users in the future can access the project files. It also makes financial reports easy to generate.

Good and getting better

Jul 27, 2015
4/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it serves so many purposes. It's an extremely organized FTP site that is easy to use. It handles purchase orders and invoices with ease. It's just a great project management tool.

Cons: I think there are small things that you keep fixing. People miss my comments a lot of the times on links I send them. What I've started doing is just sending the link to myself and then copying the link in an actual email.

Recommendations to other buyers: It would be nice to be able to have a file preview so you don't have to download the whole thing. It also would be nice to be able to download section files. It would be nice if the emails we send were in a nicer format.

Fantastic tool, makes project management and coordination easy!

Jul 27, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I really liked the ability to coordinate things amongst many people. It was very easy to use and exceptionally user-friendly.

Cons: Nothing, honestly. I have had nothing but good things to say when using Projectmates.

Recommendations to other buyers: I recommend spending a few hours upon first use really diving in and gaining a better understanding of the functionality of Projectmates and what all you can do with the program.

Simple but efficient.

Jul 27, 2015
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It has a simple layout, which makes it easy to learn and to teach to new users.

Cons: It is very not mobile friendly, which is not ideal while traveling.

Recommendations to other buyers: Simplicity is key because many non-technical people will be using this.

ProjectMates is great for our Project's data and financial management!

Jul 27, 2015
4/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The program and user face is easily navigable. It really allows for many users from different backgrounds to interact and share data for all of projects. It has centralized all management of our data, scheduling, consultant interaction, and financial processing.

Cons: The only thing that really bothers me is not being able to drag and drop out of emails/Outlook format. That we must save data from an email to the CPU and then upload the file.

Recommendations to other buyers: Truly explore the entirety of the software. It allows for a good many capabilities with purchase orders and invoicing, detailed scheduling, and data management for longevity.

Project Mates

Jul 27, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The product was easy to navigate and use with no prior experience of the product.

Cons: The restriction on which browser can be used on uploads is a bit of an issue.

Recommendations to other buyers: The functional use of this product can be curved for better individual use.

Building Restaurants easier with geat Software!

Jul 15, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the Contracts, Change Orders, and Invoice side of this software the best. Most Project Management software has document storage but lacks on the Financial side. This one does not! I can track my budget to commitments as well as track what I have paid to date. I can also set the approvals for each financial module easily as well as change them on a Project level as my needs change. As for Systemates, owners of Projectmates, they are extremely responsive and helpful. As the system administrator for this software I need to tweak roles, picklist and dropdowns, and approvals often, they help me think through my changes before I make them and help me make small program changes with me when I get stuck. By far, this is on of the most affordable programs out there.

Cons: I am able to get data out of the system to do special analysis however; I would like it if the line items details on the contracts would export as well.

Recommendations to other buyers: Now a days most Project Management Software store documents, have schedules, and report progress but are not good at Contract, Change Orders, and Invoices. Really think about your internal process and evaluate how much time and resources you can save by bring the Financial piece online as well; including integrating approved invoices to your accounting software. You need to compare software based on the future time and resource savings and not just your current way of doing things. We as Owners of the Project get stuck with old paper copy way because that is the way it has always been done and that copies of contracts and waivers are usable in court, we no longer need to keep all original signatures and can save headcount and file cabinet space by bringing it online. Most importantly, compare your software choices to flexibility. Can the System Administrator on your side make the necessary changes in the software as needed without needing an IT department or hired third party to make minor program changes?

Projectmates Review

Jul 14, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The peretual push toward improving its user interface. No product is perfect, but Projectmates perpetually strives to improve their core functionality through listening to their clients' feedback, which I like.

Cons: There is not much to report here. Great product that has made my company more efficient.

Recommendations to other buyers: Projectmates has greatly improved our workflow, allowing the company focus more on our present projects and less on administrative hang ups.

ProjectMates has been a great tool for our PM Team!

Jul 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ProjectMates Team has been very responsive to our requests for customization to better meet our needs.

Cons: No complaints; however, I have noticed a bit of a lag in going from screen to screen as of late.

Recommendations to other buyers: Be candid with the ProjectMates Team about your needs. They are very willing to help.

ProjectMates Keeps Us On Track

Jul 10, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Besides the fact we have a great representative helping and supporting us along the way with this product, the product itself is really great. Coming from another corporate entity that was in the midst of a 4 year renovation project, I really wish we had something like this when that large project kicked off. The fact that you can tailor it to your needs, alleviates the one size fits all limitations. Instead it can be created to work with the milestones needed within your company for a successful project. Giving other departments visibility also creates a broader partnership for a successful project.

Cons: It would not be the product at all. It's more internal and getting departments to see it as a resource and to utilize it as such. The program is only successful if it is being used. Internal buy in can sometimes be difficult getting them on board. But it is getting better as more things and informational links are available for them to get what they need.

Recommendations to other buyers: Look outside your similar industries and see how they are using it. Doesn't matter if you are a retail environment or a hospitality environment, seeing how the system can be used to drive processes and visibility are the key to any project. It happens to be used for the construction of our retail locations, but could be used to drive many facets of business in house or out.

You can't go wrong.

Jul 10, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the fact that every one project added to PM can keep everyone on the same page. Whatever the issue or need may be, whether field reports, submittals, pay estimates, photos, etc., once you become part of the project and acquire the necessary rights, you will always be in the loop. It's just a matter of familiarizing yourself with the basic features. It can save a company money by not having to mail hard copy documents on a regular basis because they are all available on Projectmates. I also like the fact that to date, help is always available by PM staff.

Cons: Projectmates is so extensive and with ongoing updates, it can be overwhelming without proper as well as ongoing training. Perhaps review training options available-nothing else to add.

Recommendations to other buyers: Projectmates, in a sense, becomes a key team player for any organization. It does create one seamless platform for managing complete lifecycles of a building and/or construction project, from planning, bidding, building and maintaining those same facilities. You can't go wrong with allowing Projectmates to meet your platform needs

Projectmates Experience the past 3 Years

Jul 07, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: What i like best about this product is that it allows for a seemless communication between internal users and outside consultants.

Cons: I am a little hard on the system because I primary work on the admin side. I wish it could be updated to add additional functionality.

Recommendations to other buyers: This system is very good for scheduling projects as well as document management and for running financials. The customer support is very responsive each time I call.

Great program backed with top-notch customer service

Jun 30, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: From the moment you are introduced to the program, the customer service and technical staff is there to support you. I think that's been the biggest benefit of using this project management program. Instead of searching through user manuals looking for an answer, technical help is a only an email or phone call away. The customer service really does set this program apart from the rest. The program itself has been relatively easy to use, and definitely gets easier as you get used to navigating through the multitude of features designed to help your team members stay organized.

Projectmates For Engineering

Jun 30, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use projectmates exclusively for document storage and sharing as well as for building schedules and running all of our financials through it. It has been a very important tool to move from dealing with paper and running all things financial and construction based on a digital platform. It makes keeping up with documents for a specific project much easier than dealing with a local drive system. Their customer support is very responsive and normally follows up with me within the same hour and solves the issue.

easy to get around sysytem. helpful information.

Jun 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: best software to manage construction jobs from start to finish!

Projectmates is a great product that has served our company well for the last 7 years

Jun 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Projectmates to help in managing our construction projects for the last 7 years and have been very pleased with it. It is very easy to use and to train people on. I would highly recommend it to anyone considering it to manage their construction projects.

Great software

Jun 10, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has made our construction teams' lives so much easier. Everything is there at our fingertips, and organized. It took us a few months to get used to it, and really utilize it to its full potential, but once we all got the hang of it, it has been a dream.
Also, any time we've stumbled with it, the customer service team was always so helpful.

Awesome

Jun 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We could not attempt to do the volume of projects we do without this product

Easy to learn and comes with some very upseful features

Jun 09, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ProjectMates is an easy software to learn and comes with some very helpful features that have made our Construction Process run smoothly.
Its way to handle RFI and Submittals is probably the best feature. These items are share in real time and the people responsible to respond to them are able to provide the solution as soon as they have it.

Their Customer Services is outstanding. We always get help right away no matter what the issue may be. Kaely and April have gone out of their way many time to help us in issues that otherwise, we would have not been able to solve without their invaluable experience and willingness to provide us right away with the best solution to it.

Excellent Customer Service!

Jun 04, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company recently implemented ProjectMates as our Program & Program Management platform. From day one, ProjectMates was there to provide quick and easy tutorials and instructions on how best to utilize the software. Default reports were provided and address our needs. We have reached out to ProjectMates many times when we've encountered a module were were not experienced with and ProjectMates was a great help in transitioning us through the learning curves quickly!

Software is very user friendly and an ease to work with.

Jun 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Whenever there is something I cannot figure out or am stumped the customer service is second to none. They are the best I have ever worked with and are always extremely helpful. Projectmates is a wonderful tool with impeccable customer service.

Blown away by this program!

Jun 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I could wax poetic about Projectmates for days. This program is one of the easiest tools I have ever used to manage projects; large or small. The customer service is outstanding, they go so far above and beyond expectations. Any perceived "cons" are hardly worth mentioning as it seems every time I've even thought of something they are already working on solution for it. I have never had the pleasure of working with a software company that gives the kind of personalized and lightning fast support that Projectmates does; it is really incredible. The ease of use is fantastic, our vendors pick up the hang of it very quickly and the few areas that can get a little sticky take a quick phone call and everyone is sorted out and moving forward again. The program is very intuitive and really impressive.

Streamlining the Administrative Workflow

Jun 04, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Working with Projectmates has been a pleasure. The package they offer has allowed our company to streamline our workflow giving us more time to focus on the managing of our projects and less on the managing of our paperwork.

Their support staff is always more than helpful giving us not only answers to our questions but also alternate solutions to any issue we unearth.

If you are in the construction management business I highly recommend Projectmates as a premiere option for managing your projects digitally in the 21st century.

Implemented this software in three organizations

Feb 05, 2015
5/5
Overall
3.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is an excellent software for the managing real estate development and construction projects on a macro basis.

Cons: It's a bit user unfriendly for the average real estate professional who may not want to learn a new software for a one off project or two.

Recommendations to other buyers: Make a matrix of requirements in order of important. Review numerous software packages, rate them for each criteria and select the software that scores the highest.

Projectmates

Jan 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The product performs as advertised, and the customer support is outstanding.

Cons: There isn't really anything that we do not like about the product. We use the product on a daily basis, and it works all the time.

Recommendations to other buyers: It's great for managing construction project documentation.