# Page 2 | Projectmates Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Projectmates the right Project Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142688/Projectmates/reviews

---

Projectmates

4.2 (83)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of Projectmates

## Showing most helpful reviews

Showing 26-50 of 83 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SO

Stephen O.  
Director, Real Estate  
Real Estate  
Used the software for: 2+ years

### "ProjectMates is adequate - just not great"

June 29, 2020

3.0

It is OK, not great for managing Real Estate Deal Making.

Pros

The ease of logging into the system -honestly it seems that many other features are not intuitive and take too many clicks to do what needs to be done

Cons

The threethings that would be most valuable to me for Systemates to greatly improve(assuming the schedule feature works) are: 1) Ease of creating ad hoc reports and the format of those reports - huge disappointment that makes my job more difficult and time consuming 2) Discussion Forum - needs to work more like an email. When I went to post a reply to an existing discussion: i) the entire message chain needs to visible; ii) I should be able to add comments into an existing message and change font color, size or something for a new comments to stand out. 3) invoice approval system/process - i should able to forward or question an invoice to another party on projectmates or a specific project If you can't fix any of the above i need to be able to multiple screens open at the same time and the use of multiple internet software at the same time

Review Source

SGG

Steve Gatto G.  
Sr. Project Manager  
Construction  
Used the software for: 2+ years

### "Intuitive Software - Our Clients Love it!"

September 30, 2021

5.0

Our main client, a Federal Government Agency, is very happy with the ease of use by their stakeholders. As the administrator I find it very easy to setup new users and get them up to speed quickly.

Pros

Seamless processing of everyday Construction Projects tasks: RFIs, Submittals, Schedule Updates, Daily Reports, Photos, and Ball-in Court management.

Cons

I really can't think of any issues with the software.

Review Source

CQ

Cory Q.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "Needs to integrate seemless with Procore"

June 4, 2021

1.0

Did not like

Pros

Overall I did not like at all. Procore organization is way better and the integration did not work

Cons

Submittals did not organize very well, nor did they integrate with procore.

Review Source

Response from Systemates

September 30, 2021

Hi Cory, Thank you for taking the time to leave your feedback. It's always disheartening to hear that someone is having difficulties with an aspect of the software. From your response, it sounds like you need to add the Projectmates Connector app from the Procore App Marketplace. The Connector imports RFI and Submittals into Projectmates with a single click along with any corresponding attachments. It also creates a submittal register if needed. When an RFI or Submittal is closed within Projectmates, it seamlessly updates the associated items in Procore. Happy to help get you set up properly to ensure the platforms are integrated properly, simply email our API team at apisupport@systemates.com.

DO

David O.  
Field Service Technition  
Supermarkets  
Used the software for: Less than 6 months

### "Project Mates for the supermarket refrigeration setor"

June 22, 2020

5.0

Great product for AHT Cooling.

Pros

For myself, I was to implement the software to assist in performing, and documenting our Preventive Maintenance Service to our clients. I have 5 stores that were assigned to me. I found that keeping track of what I had completed, and what was still outstanding from the preloaded information of refrigeration assets was very easy to use. I have experiences with a lot of maintenance software programs such as Yardi, Boss, Service Now, IMES. Very predictive in how it was behaving after a few days of using it. My Manager is submitting along with 30 + additional stores, the documentation to the owners directly from PM. I'm sure our clients will find it is very customer friendly. They should be able to see how their stores are performing directly from the information I recorded. This information has a lot to do with a LEED report that your software actually will be looked at from the EPA and several other agencies. Our clients are depending on a healthy rebate! Thank you for a great product! Keep up the class A performing software for us FT.

Cons

If I needed to delete a recorded section. You need to take 2 unnecessary steps that after a few edits started to eat up my time. Just try to have it a single click, delete, re enter.

Review Source

Response from Systemates

July 7, 2020

Thank you for taking the time to share your Projectmates review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We will share your valuable feedback with the entire Projectmates team, and let them know their work is being recognized.

DJ

Drew J.  
Lead Architect  
Real Estate  
Used the software for: 1-2 years

### "difficult to fit different operating styles"

June 22, 2020

2.0

At the start it was good. Adoption started off well. We struggled though with the widespread adoption for two main reasons: 1) It wasn't most general contractors primary Construction management tool. so it became another system for them to work in which meant we were not always getting updated information because they would invoice in our system and run the job in theirs, thus hampering the information accuracy in our system 2) the cost to use the system for all users hurt this adoption. We chose not to cover all vendor costs ourselves (because more than half the users where outside of our organization) this served as a point of contention and an issue with adoption, especially given point 1. My recommendation would be two fold. Increase market share of projectmates users and find a way to balance internal mandatory user costs vs single job or multiple job costs from vendors and contractors. Lastly, the system struggled with internal adoption due to how inflexible certain aspects are. It would drive some people to track, store, and use other systems instead of projectmates which has made the system more fungible as people are not attached to it or are overly annoyed with using it.

Pros

Financial controls and tracking Custom reporting nice Contract and change order tracking Deals well with construction Good customer support

Cons

Not easy to update or modify prebuilt modules (schedules, tasks, budgets, etc.) Doesn't talk to other systems (no erp integration) No unified portfolio view Cannot work on live documents Doesn't work for other asset life cycles

Review Source

BM

Brian M.  
V.P. of Development  
Entertainment  
Used the software for: 2+ years

### "Main Event Entertainment Review"

June 18, 2020

5.0

I have a had an excellent experience with PMates thru the years. It has given me the visibility i need to make business decisions as well as report to the Executive team. It also gives a check & balance with our Accounting Software. We continue to expand our User groups as well as expand our use of the added features to the software.

Pros

The out of the box ease of use. The fact that it is set up for the End-user such as a Retailer/Restaurant Company and not from a GC viewpoint.

Cons

1\. The Reporting feels too cumbersome and PMates doesn't give you many choices of Report formats which requires my team to export to excel to create Pivot Tables and Graphs. 2. The Budget view doesn't allow you to keep the Parent rollup view locked. As soon as you click the 2nd time, the budget expands again.

Reason for choosing Projectmates

Features, familiarity, ease of Rollout and Training Support, Price.

Review Source

ZS

Zabadee S.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Projectmates Project Collaboration"

September 30, 2021

4.0

It is an awesome experience! I really enjoy sharing all of my project status with my Project Teams entered into the software!

Pros

The Dashboard on Status and Construction Schedule Tool used for upon in coming Activities and Tasks.

Cons

The training videos don't go into enough detail in the Projectmates University Videos.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)

\[SENSITIVE CONTENT\] required using Projectmates.

Review Source

DM

Doug M.  
Chain Sales  
Restaurants  
Used the software for: 1-2 years

### "State of the Art Platform"

June 18, 2020

5.0

Love it.

Pros

Functionality from bid submittal to approval and invoicing.

Cons

When setting up a project it would be helpful to require a job name in the "Bid" column so all projects get alphabetized which makes it much easier to locate. Also helpful would be the ability to sort by project data and/or to be able to search projects that have been submitted, contract status and completion.

Switched from

[Intelligent Spend Management](https://www.capterra.com/p/402/Ariba-Spend-Management-Suite/)

Customer requirement

Review Source

Response from Systemates

July 7, 2020

Thank you for taking the time to share your Projectmates review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We will share your valuable feedback with the entire Projectmates team, and let them know their work is being recognized.

CB

Chuck B.  
Project Manager  
Hospitality  
Used the software for: 1-2 years

### "Stonebridge Review"

June 17, 2020

5.0

Very positive. Helps to keep the budget and costs organized.

Pros

Easy to use; flexible; somewhat intuitive.

Cons

Vendor report feature could be improved. Vendor Summary should include the sum total of the original contract, plus any change orders added. As it is now, you have to use a calculator to find this number. Also, if you show the total amount of committed cost, this would allow for the balance of what's remaining in a commitment to be quickly identified. Again, the only way to see what's left is to use a calculator to find the commitment balance.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing Projectmates

Projectmates is more Owner friendly. Procore is more suited for a GC.

Review Source

Kyle W.  
Assistant Project Manager  
Construction  
Used the software for: 1-2 years

### "Construction Manager use"

January 22, 2016

4.0

We as a CM firm have used this software for one of our clients. It is not what we typically use for the rest of our clients but it is VERY functional and user friendly. The App is great in that you can do all of your daily updates/paperwork off of your phone if you wanted to. I would recommend this to any of my clients to manage their construction department.

Pros

Ease of use while completing daily reporting and uploading photos from your device.

Cons

Some of the navigation is cumbersome. It seems like there are too many places to go for the same item. There is a Project photos folder yet there is also a "Photos" upload area that is totally separate.

Review Source

RC

Rebecca C.  
Executive Assistant  
Medical Practice  
Used the software for: 2+ years

### "Very helpful"

February 22, 2017

5.0

Projectmates has given my construction team the tools we need to keep everything organized, detailed, and on time, at our fingertips. It took a little while to really learn properly all that it's capable of, but once everyone was on board, we've never looked back.

Pros

How in-depth the organization of our projects it goes

Cons

The learning curve. There have been certain aspects of it that took a while to really sink in with the team, so took extra training to keep everyone on the same page.

Review Source

JS

Jeffrey S.  
Construction Inspector Supervisor  
Utilities  
Used the software for: 2+ years

### "Projectmates Features"

June 17, 2020

4.0

Overall experience has been good

Pros

I liked the ability to conduct a Global Search of the Project which was removed.

Cons

Removal of the Global Search feature. Not being able to search through the entire project for key words.

Review Source

JG

Jennifer G.  
Project Manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "Building Restaurants easier with geat Software!"

July 15, 2015

5.0

Pros

I like the Contracts, Change Orders, and Invoice side of this software the best. Most Project Management software has document storage but lacks on the Financial side. This one does not! I can track my budget to commitments as well as track what I have paid to date. I can also set the approvals for each financial module easily as well as change them on a Project level as my needs change. As for Systemates, owners of Projectmates, they are extremely responsive and helpful. As the system administrator for this software I need to tweak roles, picklist and dropdowns, and approvals often, they help me think through my changes before I make them and help me make small program changes with me when I get stuck. By far, this is on of the most affordable programs out there.

Cons

I am able to get data out of the system to do special analysis however; I would like it if the line items details on the contracts would export as well.

Review Source

LD

LE D.  
DIRECTOR-LEASE ADMINISTRATION  
Real Estate  
Used the software for: 2+ years

### "Ease of Sharing"

June 17, 2020

5.0

N/A - has not changed my work experience - just using a different program to share information

Pros

Allows various stake holders to receive the same information in a timely manner

Cons

Integration and initial setup was challenging (time consuming uploading information and deciding what information to share publicly)

Review Source

Response from Systemates

July 7, 2020

Thank you for taking the time to share your Projectmates review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We will share your valuable feedback with the entire Projectmates team, and let them know their work is being recognized.

nK

neal K.  
Studio Director  
Architecture & Planning  
Used the software for: 2+ years

### "Projectmates"

June 17, 2020

5.0

tremendous software

Pros

The software is very simple to use, full of great information and very fast

Cons

i don't have anything to share or this area

Review Source

PM

Paul M.  
Project Manager  
Construction  
Used the software for: 2+ years

### "PM review"

September 30, 2021

3.0

We use it with one of our clients under their projects. We looked into getting it and it is very expensive and not reasonably priced. We use Plangrid for our projects because the pricing is much more reasonable and it's scalable for each user.

Pros

The iphone app is pretty easy and intuitive. The online computer version is the exact oppposite

Cons

The online computer version is not very intuitive.

Review Source

KP

Kate P.  
Systems Manager  
Real Estate  
Used the software for: Less than 6 months

### "Excellent customer service and support. Project Management software that truly meets our needs."

May 18, 2017

4.0

Automated tasks we've been managing manually with spreadsheets. Helping us to develop processes and procedures on how we manage projects. Payments to contractors are processed more quickly. Anyone on the team can get project information in real time. Mobile app allows users on the job site to quickly update information and stay up to date.

Pros

Once you get everything up and running, it is easy to track the flow of information from the beginning to end of a project. Having our contractors enter their own invoices into the system saves a ton of time. Budget tracking is clear, concise and provides much needed financial insight into a project . Customer Service and Support are the best I've ever received with a software product!

Cons

Customized reporting is not as robust as I would prefer. Small annoyances like the date format, not being able to apply certain changes across all projects and they have to be updated manually, contract items don't show the balance left to be billed and you have to calculate manually.

Review Source

JC

James C.  
CEO  
  
Used the software for:

### "Projectmates for Construction Management"

August 12, 2015

5.0

I have been using Projectmates since 1999. This product was developed by Architects who really understand the intricacies of project management. The "system" is easy to use and the modules are intuitive. Along the way, Projectmates has continually updated the system and is very interested in user feedback. Often, the user feedback is incorporated in new software releases. Recently, we got an assignment for a Program Management application. The contract for this assignment is an "AIA Standard Form of Agreement for Use in a Multiple Project Program". In the contract, is a paragraph defining the expectations of The Program Manager which includes the implementation of a web-based "Project Management Information System"(PMIS). The PMIS will be used to receive, distribute, and maintain Program Reports, Program Schedules, Plans & Specifications, and the myriad of documents it takes to manage a Program successfully. The "My Reports" module is a customizable reporting tool that is the perfect way to keep the management team informed of executive level reports on a weekly basis. Projectmates has exceeded the expectations of my clients on this and numerous projects over the years. Projectmates is a standardized system that we use on all of our projects. The support staff is always available to help/coach on the special reports and specific uses that we have required over the years. Suffice to say, I am a raving fan of the Systemates - Projectmates team.

Review Source

VÖ

Volkan Ö.  
Production Manager  
Textiles  
Used the software for: 1-2 years

### "I was able to adapt my projects to my needs"

November 9, 2022

4.0

Pros

I have benefited a lot from customizable templates for projects.

Cons

There is nothing serious that I dislike.

Review Source

aM

anthony M.  
architectural designer  
Hospital & Health Care  
Used the software for: 2+ years

### "need a simpler version"

June 3, 2021

5.0

not a bad program but emails are just as easy to send info and tracking info.

Pros

it is well organized and has many sections to store dedicated items

Cons

too many items not used by design. more project construction oriented

Review Source

JS

Juan S.  
Arch  
Arts and Crafts  
Used the software for: 6-12 months

### "Run as fast as you can"

October 26, 2022

1.0

It is a nightmare to use, interphase, wording, everything is horrible

Pros

There are no pros on this "unfirendliest user" experience

Cons

Everything is impossible to use without a 3 mont training... Get Procore....

Review Source

TB

Ted B.  
Architect  
Architecture & Planning  
Used the software for: 1-2 years

### "my review"

June 18, 2020

4.0

Pros

Allows everyone to access all files of project. Approving pay applications are a breeze as i just click "approve"

Cons

Too many steps to get where I need to be. There is a learning curve to make sure you crossed every T and dotted every I

Review Source

Response from Systemates

July 7, 2020

Thank you for taking the time to provide your feedback. We're happy to see you've given us four stars for overall quality, but sorry to see that there's only a low likelihood for your recommendation of Projectmates. Having very positive feedback from the State of Idaho, the rating you provided came as a surprise to us. Our goal is the total satisfaction of our clients and software users. We'd like to learn more about your specific situation, as feedback helps us with continuous improvement. You may reach us anytime at info@systemates.com or 214-217-4100. We look forward to speaking with you and working towards earning your confidence in our product.

gY

gracie Y.  
Construction Specialisst  
Government Administration  
Used the software for: 6-12 months

### "You can't go wrong."

July 10, 2015

4.5

Pros

I love the fact that every one project added to PM can keep everyone on the same page. Whatever the issue or need may be, whether field reports, submittals, pay estimates, photos, etc., once you become part of the project and acquire the necessary rights, you will always be in the loop. It's just a matter of familiarizing yourself with the basic features. It can save a company money by not having to mail hard copy documents on a regular basis because they are all available on Projectmates. I also like the fact that to date, help is always available by PM staff.

Cons

Projectmates is so extensive and with ongoing updates, it can be overwhelming without proper as well as ongoing training. Perhaps review training options available-nothing else to add.

Review Source

BS

Brad S.  
Project Manager  
Real Estate  
Used the software for: 1-2 years

### "RaceTrac - Engineering Project Management"

August 7, 2015

3.5

Pros

Easy to use and share files with everyone involved in a project.

Cons

The scheduling feature could be easier to use. It'd be useful to manipulate the headings for each project as some have unique hurdles that don't quite fit into the standard template. Also, if you could customize report generation (ie: a list of all the projects) that wasn't just done alphabetically, allow the user to choose the order they want the report generated in. For example, on a team meeting to review outstanding projects, I would rather go through the most complex projects first.

Review Source

CP

Cole P.  
PM  
Construction  
Used the software for: 1-2 years

### "GC Use"

September 30, 2021

5.0

Pros

Overall good experience, software is easy to use and intuitive

Cons

Documents folder show ALL projects per a given location, not just the ones we have open contracts for.

Review Source

Similar Products

Featured