# Influx Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Influx the right Fitness solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142696/Influx/reviews --- Influx 5 (22) [View alternatives](https://www.capterra.com/p/142696/Influx/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Influx Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews Marc N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “A lot of functionality without the over the top pricing and 'bloatware' of the bigger brands. And the support is excellent, very responsive.“ December 3, 2025 CC Chris C DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Great easy to use software, help is an email or a (New Zealand) phone call away if needed.“ September 22, 2020 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marc N. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software, love the people" December 3, 2025 5.0 I can totally recommend trialing this software, it has served me well for years and only got better over that time. Don't make the big brands your first stop. Try Influxclub! Pros A lot of functionality without the over the top pricing and 'bloatware' of the bigger brands. And the support is excellent, very responsive. Payment management is better than most other software out there, especially missed payments, blocks etc. Cons Managing access with automated doors is not quite there yet, but it is something that is being worked on. Alternatives considered [GymMaster](https://www.capterra.com/p/57469/GymMaster/) Reason for choosing Influx cheaper, and less bloat. the choice was not hard Review Source JF Joe F. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent Support, Practical, Innovative" December 3, 2025 5.0 Great team, very responsive and patient with someone that isn't very IT savy like me. I haven't thought of changing once in the last 8 years as a customer and that's because of how good they are. Pros \[sensitive content hidden\] and his team were always very responsive and helped troubleshoot anything that needed urgent attention immediately. Cons A bit "clunky" at times, I feel there's a real opportunity for Influx across Australasia to take all the good things from other software competitors in the market, and also adapt to what's bad with them and work 3-5 steps ahead of their competitors. Review Source SF Sam F. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use, great support and excellent value for money" April 9, 2019 5.0 Influx manages all of our memberships, classes, staff and billing for our studio gym (60+ members) and we've never needed anything else. The support is great and we always have help and answer to any issues we come up against. Pros \- Cost is very reasonable for such a quality product - The support is amazing, they really listen to what you need an can implement changes quickly Cons Initially it was the lack of online membership sign up function, but that has just been released so now it's perfect! Review Source MH Melanie H. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Influx does all the work for you" June 28, 2016 5.0 We have used Influx for the past year at our small gym and have been really impressed with its ease of use, from both an owner/admin perspective and a member perspective. When we signed up to Influx we were offered face to face training with one of their team members which was a real bonus, although we didn't end up needing it because setting up our class timetables, coach schedules, and membership lists using the software was so straightforward. Whenever we do have questions however, we always received a very prompt response which is fantastic. With Influx you're getting great value for money. Pros The Dashboard function is a great way of getting a quick overview of class trends, upcoming birthdays, and it also lets you know when a member has not been to a class in a certain number of days - this is a good trigger for us to check in/follow up. We also use the Reports function regularly which has been a very useful way of extracting specific information quickly. Having the InfluxApp makes it easy for us to check bookings when we're out of the gym, it also lets our members book in from any device, and notifies them if class spaces have become available if they were fully booked earlier in the day. Cons Nothing Review Source BL Ben L. Owner and coach Health, Wellness and Fitness Used the software for: 6-12 months ### "SUPERS Fitness" March 3, 2019 5.0 It has made running a Crossfit gym very easy. Support has been excellent and it is great that the company is local and easy to deal with. Had everything we needed and nothing more which was perfect. Pros I liked the ease of use and the no frills feel about it. Had everything we needed and nothing more. Was easy to keep track of data and easy to make classes. Members found it easy to sign up and book into classes. Personally for SUPERS we didn’t want a leaderboard function and influx was exactly what we needed, a booking system to track attendance and payments. Cons an App may have been easier for some members with iPhones but we never had any complaints about anything. For a gym that wants to track scores I think it would be a bit harder to quickly go back and see old scores and weights but we didn’t use this function so we didn’t have any problems Review Source CC Chris C. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Influx is fantastic. " September 22, 2020 5.0 Fantastic experience with Influx, both the software and the support team. Great easy to use software, help is an email or a (New Zealand) phone call away if needed. Developers listen to clients needs and implement quickly. Pros Easy setup and implementation of class schedules. Directly intergrates with New Zealand payment gateways. New Zealand based development and support . Great mobile access options for admin and clients. Cons No cons of note. Great experience overall. Review Source NA Nick A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Customer Service for the win!" April 26, 2019 5.0 Pros The software itself covers everything we need in a simple, intuitive and cost-effective product but where InFlux excels is in their customer service and responsiveness. They are continually developing and improving, and willing to take on board feedback to ensure their product is meeting our needs. Cons I am looking forward to ongoing improvements to website integration sign-up/payment process, particularly for single/drop-in visits, which are underway. Review Source KK Karli K. Coach / owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use and always improving" December 24, 2016 5.0 The influx has been a very easy to use tool to manage our memberships for our gym. Improvements are happening all the time and I am often discovering new features that are useful and just as I think of a feature I would like I message the team at influx and get a speedy response. Usually, they have already thought of it and just tell me how to use it. The customer service is exceptional, they are easy to work with, respond quickly and explain things clearly. Our members find it very easy to use too. I highly recommend influx! Pros Easy to use, has useful features for my purposes Review Source RS RIKI S. Gym owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Influx Review" November 21, 2019 5.0 It’s been awesome using Influx and I will only ever use this service, I have worked at other gyms that used American ones and they were shit! Pros It’s ease of use, it’s direct link to Ezidebit, it’s amazing customer service team and readily available help. Cons There is nothing that I don’t like about it Review Source AB Anastasia B. CEO Used the software for: 2+ years ### "Great , super easy to use ! " December 27, 2017 5.0 Pros They care about your needs. You can get response pretty fast. They still developing a few more things which I am looking forward to Cons More options for automation . It would be great to have automated emails sending out to new members or new courses .. Review Source MY Michael Y. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "The best decision I ever made." July 27, 2017 5.0 It helped me to improve the management of my membership data base and running of the business on a daily basis. I credit this software with helping me to grow my membership an extra 20%. Pros Its SIMPLE and easy to use. It just does whats required, no bloat, not hard to work out or use. I love it. Cons There are some functionality that I would like that it does not yet have however Scott always listens and puts on his "to do" list things I have recommended. Great service! Review Source TP Tanz P. Gym Owner Used the software for: ### "Fantastic product - always evolving and fantastic service." May 6, 2015 5.0 Being quite a new CrossFit gym in the market, we wanted a software that would enable us to keep track of our members linking them to our different membership options, as well as a class booking system that was user-friendly and easy to access. We definitely get this and more with Influx. Right from the Free Trial period, we were guided through the set-up process and any questions or concerns were answered by Bradley promptly either by phone call, text or email. Almost one year on, and we're still very happy with the service we're receiving. There are constantly new features being added, which keeps things fresh for both us and our members - we've gotten lots of feedback that they're really enjoying the Whiteboard feature, which gives them the ability to be able to enter in their own scores and keep track of their workouts and lifting numbers. Also the fact that we're able to keep track of membership payments (both manual and automatic by being integrated with EziDebit) makes life a hell of a lot easier for us. Looking forward to seeing more developments with this software! Review Source GT Gergana T. General Manager Sports Used the software for: 6-12 months ### "Amazing software" July 28, 2016 5.0 This software is amazing and has made my life much easier! I've been using it for 7 months now and I love everything about it. Pros Great support, all the features I need, very intuitive and easy to use. The reports are amazing. Review Source LC Lesley C. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fab software for a small studio" May 28, 2019 5.0 Easy, hassle free and suits my business down the ground. Thanks team Pros It's so easy to use, flows well and the tutorials are really helpful Set up was easy, and every question I had was answered straight away...indulging a time difference! Cons The ability to add you own payment methods in. That's honestly it! Review Source DE David E. Owner Used the software for: ### "Influx has helped me better manage my staff, members & sessions." May 6, 2015 5.0 I have been using Influx to manage my multi-location fitness business for over 5 months. The user-friendliness of Influx makes managing memberships and session packages easy and the simple layout creates a pleasant experience for our clients when booking into sessions and viewing their calendar & workout results. All aspects of Influx including calendar, member details & workout plans display perfectly both on our office laptops and on our smart phones helping us run our business from anywhere. I received considerable help over phone and email when getting started with Influx and I have continued to receive regular follow ups regarding software updates and tips for managing my business with Influx. Review Source KG Kim G. Manager/Owner Used the software for: ### "Brilliant! Easy to use and exceptional customer service!" May 5, 2015 5.0 Pros; So much easier to use than I expected (not being very tech savy) Unmatched customer service (I feel totally ok about asking all my silly little questions. I like to email and I always get quick responses). Booking system and easy to use debit system has been a game changer for our business. They are always adding or upgrading functions to make it easier to use. I always love creating groups to send specific emails to. Cons; Not many, just me still learning all the ins and outs. It would be good to be able to change payment details (date of payment, payment amount etc) easier without having to delete membership and add again. Review Source jL jacob L. Owner Used the software for: ### "Once it's up and running you will wonder how you ever did it before without it" May 5, 2015 4.0 Makes sense to logically trace and monitor schedules with payments, good interface and uncluttered home page. It's simple to use and direct. Customer service is awesome with support staff ready to answer and solve any issues. Good video instructions when setting up. If they had the option of adding a payment for on the spot one off sales to the direct debit system it would be even better, but I guess that's only a matter of time before they do. They look for feed back and are always upgrading influx to the needs of the clients. Review Source AT Alice T. Owner/Trainer Used the software for: ### "The software well exceeds the purpose I needed it for. It is very easy to use and staff helpful as" August 17, 2015 5.0 Love the software and I haven't even used all the sections provided within it yet. So happy with it, the staff are amazing, Bradley visited us to show us how to use the software and has always been easy to contact when I need him, he always keeps me up to date. My members find the system really easy to use with a click of a finger on their phone they can book sessions and check how many spots we have left. It's great and is recommend highly to any CrossFit owner. Review Source JW Jason W. Owner / Trainer Used the software for: ### "Very impressed with design, service and ease of use" May 5, 2015 5.0 Super easy to manage - great interface for customer and great amount of detail from an admin perspective. Staff are always willing and prompt to help where needed. Have only had great feedback from clients and the whole process has been easier than expected. Text book customer service has been demonstrated from day one. I look forward to working with Influx as we grow and I highly recommend. Review Source SW Sean W. Team Leader Used the software for: ### "Excellent product and great service" May 5, 2015 5.0 We implemented Influx to manage our Group Fitness bookings. It has saved us so much time in staff resources, made the process so much easier for our members and allows us real time and accurate tracking of attendance. Any requests we have made for support have been responded to and resolved promptly. A great product and a great team. Review Source RS Rachel S. Director Used the software for: ### "Couldn't of asked for a better app!" May 5, 2015 5.0 So easy, not just for myself and staff but also my members. Not one member has had any problem and they all rave about it. It really has been the best thing for my business. Review Source MW Munz W. Director Used the software for: ### "Influx is Awesome!" June 23, 2015 5.0 Awesome product and easy to use. Customer service response is always prompt and the staff are really helpful. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.