# Common Census Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Common Census Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more. Source: https://www.capterra.com/p/142700/Common-Census --- # Common Census Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Common Census ## What is Common Census? CommonBenefits helps employers, unions, and affinity groups manage open enrollments, add new hires, and administer benefits. Using any payroll, handle groups of any complexity and size from 10+ to 750,000+ people. Insurance agencies manage multiple accounts using our Benefits Operating System. Enroll medical benefits, numerous voluntary products such as life, disability, accident, retirement plans and coordinate with administrative services including FSA, HSA, payroll, COBRA and ACA reporting. ## What is Common Census used for? [Benefits Administration](https://www.capterra.com/benefits-administration-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Common Census?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.commoncensus.com&name=Common Census) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Common Census 4.4 (16) VS. [4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $0.01 per user, per month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (16) Ease Of Use 4.9 (4,602) Value For Money 4.5 (16) Value For Money 4.8 (3,465) Customer Service 4.8 (16) Customer Service 4.7 (3,745) ## Common Census alternatives [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing [4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month [4.4 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing [4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/142700/Common-Census/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. ACA Reporting Collect data and compile reports to stay in compliance with Affordable Care Act requirements Benefits Management Record employee's benefit plans and selections throughout career progression COBRA Administration Manage mandated benefit continuation for employees who no longer work for the company for a limited time period Deduction Management Determine what amounts employees should contribute towards their benefits from each paycheck Disability Insurance Administration Set up and manage short and/or long term disability insurance benefits Employee Benefits Administration Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Common Census 15 features Collect data and compile reports to stay in compliance with Affordable Care Act requirements Record employee's benefit plans and selections throughout career progression Manage mandated benefit continuation for employees who no longer work for the company for a limited time period Determine what amounts employees should contribute towards their benefits from each paycheck Set up and manage short and/or long term disability insurance benefits Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Set up and manage health insurance benefits for employees Compliant with HIPAA, which sets standards for sensitive patient data protection Set up and manage health savings and flexible spending accounts for your employees Set up and manage life insurance benefits for your employees Select benefits and provide information needed to participate in a benefit via an online portal System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers View and track pertinent metrics to find patterns and gain insights from data Set up and manage retirement benefits for your employees Online portal through which end users can access the system, manage tasks, or obtain information Get Advice We can help you find the software with the features you need. Features 4.1 (16) 4.1 Based on 16 reviews ## Pricing Value for money 4.5 (16) Free Version Basic $0.01 Value for money 4.5 (16) 4.5 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (16) 4.8 Based on 16 reviews ## User reviews Overall rating 4.4 Based on 16 reviews Filter by rating 5(8) 4(7) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent CG Cass G. President Insurance ### "Easy to use - understands our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 11, 2019 Multiple voluntary / core benefits enrollment Pros The full range of benefits that can be enrolled. Cons Can be expensive for slight tweaks or modifications Alternatives considered [Selerix](https://www.capterra.com/p/155645/BenSelect/) Reasons for choosing Common Census Cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sean C. Senior Director of Strategic Accounts Computer Software ### "Referral Partnership" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2019 Great Staff !! Pros The engagement of the team and the Zero PEPM offering when purchasing certain products. Cons Everything works as expected. We are excited about this offering. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PT Paul T. Pres. Insurance ### "It works for me" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2019 very pleased, so far the responce has been a positive suprise Pros easy to use, like how it imports my data, like the templates...really like the initial support in getting started Cons cant think of anything it was all pretty easy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF John F. Owner Insurance ### "Great product for small groups" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 10, 2019 Pros Eliminates redundancy and opportunity for errors. It's reduced our admin time and improved our efficiency. Cons It doesn't integrate with some of the other carrier-sponsored technology. Reasons for choosing Common Census Ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mark F. VP Insurance ### "Easy to use and affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2019 We did a demo with Common Census and were very impressed. There are only a handful of companies that can compete with their capabilities. The are a first rate pick for enrollment ease, data management, setup and customer support. Our company was looking for a self-enrollment solution for groups where census data was not available. We also needed to reverse eligability through a PDA and instant registration process. These were not fully available. Thus, this system wasn't for us. However, this system would be great for 99% of traditional employee benefits management firms. We are just a little out side the box. Pros I love the enrollment setup. It makes it very easy to bring in a new group/enrollment. Cons Didn't offer a reverse registration process when no census data was available. Alternatives considered [Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2019 CommonBenefits has the capability of managing cases with where no census is provided. We call these "open access" cases and we use our Winsure platform to accomplish this. Most often this occurs with associations and other non-employer groups. Most recently, this technique was used with our new DPC (direct primary care) product. AF Alan F. Sales Manager Insurance ### "Out dated" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 September 3, 2019 Pros tabs for benefits, personal information, employment information, etc. Cons not easy to use. cannot complete EOIs during enrollment. the EDI feed was not correct to the carrier. customer support was not user friendly. when you complain the company gets their feelings hurt and shuts down on you. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Account Strategist Marketing and Advertising ### "Best Product Ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2019 Pros If you're not using this product, reconsider. Cons The only thing I didn't like about this product was that I had to go without it for so long. I recommend it to anyone! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2019 Thanks to our secret admirer. JH Jennifer H. Account Executive Insurance ### "Common Benefits Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 27, 2019 Very satisfied with the team that handled the install. Our rep was responsive and knowledgeable. He took care of items that came in right away. Pros The system is very functional and easy to set up. It's user friendly and has good capabilities. It's ideal for brokers that have an enrollment team that will interview employees on the phone and enroll them remotely. Cons I think it could have been a bit more robust. EDI connectivity took a long time to set up. Alternatives considered [Ease](https://www.capterra.com/p/156433/EaseCentral/) Reasons for choosing Common Census EDI connectivity and ability to track enrollments over the phone Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2019 We have an excellent set of tools for managing EDI by brokers or we can handle it for them. In any event, EDI is a collaborative process the necessarily depends on the cooperation of the insurance company or TPA with whom the EDI is being arranged. SC Sal C. VP, Worksite & Group Sales Insurance ### "I love CB" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2019 Pros Biggest reason we chose Common Benefits is because it just works. Reliability matters most to us and CB fits that bill. The team knows their system and are always ready and willing to help when we need it. Cons Some features and enhancements can use some added testing before they get rolled out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Amanda W. System Data Specialist ### "Excellent customer service on a user friendly platform!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 19, 2018 I have worked with Common Census for 10+ years, and have found that while there are some areas that other software systems may be more advanced or flashier, that Common Census makes up for in quality, and support. I would much rather use a software that allows for ease of use on all parties involved thus allowing the most effective enrollment, than a platform that offers every tip, trick, and option making setups more complicated, confusing, and at times taking away from the true value of an enrollment. I believe Quality over quantity goes a long way, and Common Census offers the quality! Pros The software is incredibly user-friendly on both the system setup and end-user side. The attentive customer support provided is above all others in the industry that I’ve experienced! Cons In some areas, customization of certain tools, features, and displays are not available to meet specific needs. However, I find that actually makes the overall setup, deployment, and wrap up of an enrollment more efficient and effective. There is something to be said about “Less is More”. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/142700/Common-Census/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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