Who Uses This Software?

Common Census is used for groups of all sizes. Brokers, HR Professionals, and Carriers use our system to provide seamless enrollment and benefits administration.


Average Ratings

4 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month/user
    See pricing details
  • Pricing Details
    Setup cost quoted per case. Qualified products/cases enroll for $0.
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Common Census
  • www.commoncensus.com
  • Founded 2000
  • United States

About Common Census

Common Benefits helps employers, unions, and affinity groups manage open enrollments, add new hires, and administer benefits year round. We handle groups of any complexity and size from 10 lives to 250,000+ lives. Insurance agencies manage multiple accounts using our Benefits Operating System. Enroll medical benefits, numerous voluntary products such as life, disability, accident, retirement plans and coordinate with administrative services including payroll, COBRA and ACA reporting.


Common Census Features

  • Claims Management
  • COBRA Administration
  • Deduction Management
  • Disability Insurance Administration
  • Employee Database
  • FMLA Administration
  • For Brokers
  • For Employers
  • FSA Administration
  • Health Insurance Administration
  • HIPAA Compliant
  • Life Insurance Administration
  • Provider Management
  • Retiree Administration
  • Retirement Plan Management
  • Self Service Portal

Common Census Reviews Recently Reviewed!

Simple to use and easy to deploy

Mar 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have had a 15 year relationship with Common Census and have always found the system simple to use and extremely easy to deploy.

Great company, Great product, Great people

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love working with the system and our support and all the other staff members.
My only complaint is the reporting system. It needs more pre-built global reports and a better structure for building your own in the system. Not enough explanation of which report works best for what outcome.

Great Enrollment Software

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Flexibility, options and customer service.

Cons: Time needed to produce EDI files.

Overall: Common Census is a great technology partner who's product fills our needs and who's customer service is ready when needed. The features of their platform lead us to use them on many of our cases!

Recommendations to other buyers: These are good people and they care about their customers!

Great company, great platform

Aug 29, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Attractive pricing (sometimes free!), intuitive navigation, simple build process, responsive home office team, willingness to evaluate "out-of-the-box" solutions, integrated with numerous insurance carriers, multi-language support... There is a lot to like.

Cons: Perhaps not as "flashy" as other platforms. This is not a true negative, in my opinion, as many other platforms offer lots of bells and whistles that are seldom utilized by HR or employees, and can detract from the true objective, which is selecting benefits. Some may lament the lack of flashier decision support tools, but I don't.

Overall: My company has been using and providing our clients with the Common Census enrollment/ben admin platform for over a decade. During that time we have consistently been impressed with the team from Westbrook, Maine, as well as their flexible system. Common Census allows producers and employers the ability to manage annual and ongoing enrollment, life event processing, and EDI file feeds via a flexible suite of tools that can accommodate nearly any benefit configuration.

Recommendations to other buyers: Common Census offers a great training class for organizations that want to learn how to build on their platform. It is well-run, easy to understand, and will empower you to create or update benefits and reports on your own. Highly recommended, especially for those that want to market the platform to their own clients.

Vendor Response

by Common Census on August 30, 2016

John, We greatly appreciate the feedback on our platform and your loyalty as a customer over the years. We strive to improve our features based on all the feedback we receive. We are also please to announce that in this upcoming Q4 of 2016, we will be releasing a updated version of our employee self-service site which will be mobile responsive.