# Reward Gateway Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Reward Gateway Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more. Source: https://www.capterra.com/p/142701/SmartHub --- # Reward Gateway Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Reward Gateway ## What is Reward Gateway? Reward Gateway helps clients increase employee engagement and drive business results through a tailored platform that combines employee reward and recognition, communications, surveys, discounts and analytics in one unified hub. Our Client Success Team partners with you to create solutions aligned to your employee engagement goals, and to reflect your unique mission, culture and employer brand to drive the highest levels of platform usage. ## What is Reward Gateway used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Overall rating Based on 348 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Reward Gateway alternatives Highest Rated [4.9 (4,846)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (3,462)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,111)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/142701/SmartHub/alternatives/) ## Who uses Reward Gateway? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Rewards Catalog 4.3 (31) 67.74% of 31 reviewers that rated this feature as important or highly important A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more Peer-to-Peer Recognition 4.3 (30) 63.33% of 30 reviewers that rated this feature as important or highly important Allows employees to praise one another in a social network-like feed visible to the whole organization Manager-to-Employee Recognition 4.2 (29) 58.62% of 29 reviewers that rated this feature as important or highly important Allows managers to praise, recognize skills, and give feedback to their employees Reporting/Analytics 3.9 (22) 72.73% of 22 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data eCards 4.0 (21) 61.90% of 21 reviewers that rated this feature as important or highly important Digital greeting cards that are sent electronically, usually via email Recognition Tracking 3.6 (17) 41.18% of 17 reviewers that rated this feature as important or highly important Track accrued recognition and rewards at an individual employee level Reward Gateway 85 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. Compare key metrics for the business against prominent players in the industry Record employee's benefit plans and selections throughout career progression Allows users to publish blogs on social site Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Digital displays use technologies such as LCD, LED, projection and e-paper Digital greeting cards that are sent electronically, usually via email Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Games or game-like elements to track progress and reward accomplishments Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Automates core HR functions such as talent management, employee evaluation and learning management Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Allows managers to praise, recognize skills, and give feedback to their employees Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Identify, track, and respond to negative feedback Create and update newsletter content to increase engagement Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Allows employees to praise one another in a social network-like feed visible to the whole organization Organize and manage the accomplishments and development of employees or performance of applications or systems Process of managing several related projects or business activities to achieve organizational goals Reporting on how each user, task or process has advanced since its initiation Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Track accrued recognition and rewards at an individual employee level Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Ensure the answer provided fits set parameters (numerical, positive number, etc.) A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more Point or incentive based programs loyalty programs designed to increase customer engagement Send individual or bulk text messages at predetermined times Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Skip over or route respondents to different questions based on their previous answers Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.4 (348) 4.4 Based on 348 reviews ## Pricing Value for money 4.4 (240) ### Starting price Free trial not available Value for money 4.4 (240) 4.4 Based on 240 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Gusto](https://www.capterra.com/p/131882/Gusto/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (245) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (245) 4.5 Based on 245 reviews ## User reviews Overall rating 4.5 Based on 348 reviews Filter by rating 5(220) 4(102) 3(18) 2(4) 1(4) Mentioned topic Sorted by most recent PW Porcia W. HR Assistant Airlines/Aviation ### "All Round Great Rewards Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 15, 2026 Overall experience is great. The platform itself is very user friendly and straightforward. Easy to browse deals and rewards. I especially love the Easy Saver cards. Pros My favourite aspect is the colleague recognition tool. Being able to uplift your peers has definitely kept morale up. The platform also has a wide range of rewards and lots of opportunities for savings. Cons The customer service can be lacking sometimes. It would be more helpful to be responded to quicker with the process of getting in touch in general being more simplified than it currently is. However the customer service team is always friendly and helpful when they do get back to you. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Chanda Q. IVT Biotechnology ### "Helpful employee rewards platform with useful perks" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 3, 2026 It is a helpful platform for employee recognition, perks, and engagement, and it gives people an easy way to access benefits in one place. While there are some areas that could be more streamlined and some rewards could feel more useful, it still adds value and helps create a more positive employee experience. Pros Does a good job of making employee recognition feel visible and easy to use. I like that it gives employees a central place for rewards, discounts, and recognition, which can help people feel appreciated. The platform is fairly straightforward, and it is nice being able to access different perks and benefits in one place. It also helps support team morale by making colleague recognition more public and consistent. Cons The main drawback is that some rewards or offers may not always feel equally valuable to everyone. Depending on what is available, the platform can sometimes feel a little limited or repetitive. There is also room to improve the user interface and make navigation smoother, especially when trying to quickly find the most useful perks or recognition features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kumar H. Account executive Information Technology and Services ### "Easy to use platform with useful benefits " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 March 20, 2026 My experience with reward gateway has been positive. It’s helpful platform for improving employee engagement and recognition and it does what it promises Pros I like how easy platform is to use and how everything is in one olace. The discounts and rewards are actually useful, and it’s nice to have something that makes employees feel appreciated. It’s a good tool for boosting engagement without too much effort Cons Sometimes the platform can feel a bit confusing to navigate,especially when looking for specific features. Also i think there could be more options for customization and a wider variety of rewards Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Lucy C. HRBP Non-Profit Organization Management ### "Reward Gatewat" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 10, 2026 Pros The variety of options to choose from. We have it for a employee recognition but also the lifestyle benefits. Cons The system can sometimes feel a bit clunky and not always user-friendly. We have had to create internal user guides for employees to work through. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Julie R. Associate Retail ### "Rewarding Employee Engagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2025 My overall experience with Reward Gateway has been a positive one. I like the fact that we get rewarded and recognized in an interesting manner. Pros As a user I liked the way our company brad and culture are represented in hub. It is easy to use and navigating the different features is great. Cons I am still learning all the features, so I don't have any negatives at this time. I a new user so time will tell. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Stefan B. Software Integration Automotive ### "Saved 300 Pounds by going to the app first before shopping" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 30, 2025 solid 9 out of 10, trying to build a habit where i use this app before making a purchase. So far i've saved 300 which is nice Pros Some of the offers are really great. Personally i've used it for groceries, it equipment, ikea furniture, fashion shops :) Reloadable cards are great because you can quickly top-up Cons 1\. In order to see the balance on each reloadable card you need to press extra buttons and clicks 2. some of the discounts are laughable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Laura S. Benefits Manager Financial Services ### "Great discounts, great company that feels like family" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2025 Pros Brilliant discounts available to employees plus add on services like R&R. The merger with Edenred made sense as they were direct competitors and together they offer a brilliant solution. The customer service is brilliant as well, for employees and also for HR. Cons The cost is more than other companies, but the discounts and services are better overall and I would still recommend them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Attila K. Software Engineer Information Technology and Services ### "They stole my money, and don't respond to emails" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 13, 2025 The vouchers I wanted didn't work. I wanted to try again after a short career break, but they just deleted my balance. So basically they stole my money - my employer paid it to them, but they just kept it. I tried to contact them by email, but they didn't even bother to reply. Cons I tried 2 vouchers: Uber voucher was just not working. Sainsbury's voucher needed some code which was posted (yes, POSTED in 2024), but I wasn't home, so I couldn't use it either. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Archit J. Clasher Animation ### ""Empowering"" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 26, 2025 I've had a great overall experience with Reward Gateway. The website is easy to use and provides a wealth of discounts, employee benefits, and recognition opportunities that have truly improved our workplace. The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly welcomed by me. Pros Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts. User-Friendly Platform: Its interface is simple to use and straightforward. Cons "Although Reward Gateway provides a plethora of employee perks and engagement tools, the characteristic that I enjoyed the least about the platform was how overwhelming the sheer volume of features and possibilities might initially feel. It could be confusing for novice users to navigate the system without assistance. But it's much simpler to use efficiently once you get used to it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Reena K. Software Engineer Telecommunications ### "Boosting Employee Engagement with Reward Gateway" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 1, 2025 It helps in boosting the morale and increase employee motivation through recognition and rewards. Pros A powerful tool for enhancing the company culture overall by providing a platform to recognise the contribution of employees towards their work. Cons It could be a bit pricy for the smaller businesses and also the user interface could seem a bit tricky to use initially. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/142701/SmartHub/reviews/) Popular comparisons [Achievers vs Reward Gateway](https://www.capterra.com/compare/129232-142701/Employee-Success-Platform-vs-SmartHub)[Vantage Circle vs Reward Gateway](https://www.capterra.com/compare/142701-167264/SmartHub-vs-Vantage-Circle)[Workhuman vs Reward Gateway](https://www.capterra.com/compare/125670-142701/Workhuman-vs-SmartHub)[Guusto vs Reward Gateway](https://www.capterra.com/compare/142701-186209/SmartHub-vs-Guusto)[Awardco vs Reward Gateway](https://www.capterra.com/compare/140428-142701/Awardco-Employee-Performance-vs-SmartHub) [Connecteam vs Reward Gateway](https://www.capterra.com/compare/142701-153140/SmartHub-vs-Connecteam)[Bucketlist vs Reward Gateway](https://www.capterra.com/compare/142701-170710/SmartHub-vs-Bucketlist)[Nectar vs Reward Gateway](https://www.capterra.com/compare/142701-186557/SmartHub-vs-PerkNow)[Cooleaf vs Reward Gateway](https://www.capterra.com/compare/142701-238945/SmartHub-vs-Cooleaf)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)