# CareWhen Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CareWhen Software - reviews, pricing plans, popular comparisons to other Home Care products and more. Source: https://www.capterra.com/p/142713/CareWhen --- # CareWhen Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CareWhen ## What is CareWhen? CareWhen provides home care agencies the ability to easily manage caregiver schedules, client needs, Medicaid billing, automatic Medicaid payment posting and client invoicing. We provide 21st Century Cures Act compliant mobile applications and telephony based electronic visit verification. Cloud based online access allows direct internal message communications with clients and caregivers, as well as text and email support. Caregivers and clients have direct online portal access to the schedule. ## What is CareWhen used for? [Home Care](https://www.capterra.com/home-care-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareWhen?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.august-systems.com&name=CareWhen) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareWhen 0.0 VS. [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting Price $99 Per User, Per Month Starting Price $325 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (162) Value For Money 0.0 (0) Value For Money 4.5 (159) Customer Service 0.0 (0) Customer Service 4.6 (160) ## CareWhen alternatives Highest Rated [4.8 (185)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (94)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about CareWhen Overview ### What company size and specific industries is CareWhen built for? CareWhen is designed for home care agencies of any size that need help scheduling caregivers, tracking services, billing insurance, invoicing clients, and paying employees. It is built for the home care and in-home care sector rather than general business use. Features and Usability ### What are the key features of CareWhen? CareWhen offers visit verification as its core feature, plus care plan management, caregiver scheduling, client management, insurance management, billing and invoicing, payroll management, and mobile access. These features support home care operations by handling visits, schedules, client records, claims-related data, and payment workflows in one system. Getting Started and Support ### What training and onboarding options does CareWhen offer? CareWhen provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled group instruction, and documentation gives written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does CareWhen offer? CareWhen provides chat support for customers needing help with the product. No reviewer feedback about support quality is available here, so user experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing Create, manage, and send invoices or bills to customers Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Client Management Manage contact details and communication with clients Insurance Management Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Mobile Access Access software remotely via mobile devices Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently CareWhen 7 features Create, manage, and send invoices or bills to customers Manage the treatment plan and coordination between care providers and patients with special health care needs Manage contact details and communication with clients Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Access software remotely via mobile devices Manage employee salary processes, data, taxes, and records administration efficiently Process that confirms a caregiver's visit and services provided ## Pricing Basic $99.00 Per User,Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.