# GoContrator Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is GoContrator the right Onboarding solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142726/Initiafy/reviews

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GoContrator

4.4 (31)

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Last updated March 13th, 2026

# Reviews of GoContrator

Ease of use

4.4

Customer Service

4.7

## Showing most helpful reviews

Showing 1-25 of 31 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Group Health & Safety Manager  
Financial Services  
Used the software for: 2+ years

### "Initiafy User Review"

November 27, 2018

4.0

I have worked with Initiafy for around 8 years. Support and set up is second to none. Enabled us to receive formal recommendations from enforcing bodies for the high standards of contractor management.

Pros

Enables the company to exceed compliance requirements for our contractors.

Cons

Takes a little practice to get to know the intricacies of the settings.

Review Source

Response from GoContrator

December 3, 2018

Hi there, We¿re delighted to hear that Initiafy has enabled you to receive recommendation from enforcing bodies, as well as exceeding compliance standards in Contractor Management! We¿re always looking to make Initiafy even more user friendly and we appreciate your feedback. We are happy to offer additional training if and when it is required. Thank you so much for your response, and for working with Initiafy. Best Regards, The Initiafy Customer Success Team

HW

Hazel W.  
Site Manager  
Renewables & Environment  
Used the software for: 2+ years

### "Initiafy Review"

December 4, 2018

4.0

Overall the system is good, providing the end users do what they are supposed to do but that's not an Initiafy problem. We could probably do with an option, when uploading certificates, to rename the document you are uploading. At present there is only Document 1 to add a document that isn't listed.

Pros

The software is easy to use as an administrator, when it speeds up and as an end user it is ok to use.

Cons

The induction process can be misleading, people can log in and carry out courses without adding an email address. This causes confusion. When you log in as an administrator the system is very slow when you go to look for a person and sometimes it doesn't come up at all.

Review Source

Response from GoContrator

January 2, 2019

Hi Hazel, Thanks for your feedback, we're delighted you find the system easy to use! Document 1 and registering by Phone Number are both optional fields that can be edited as an administrator. Please reach out to your dedicated Customer Success Manager to discuss how to change these. Best Regards, The Initiafy Customer Success Team

EF

Enrico F.  
Field and Technology Support Manager North Europe  
Renewables & Environment  
Used the software for: 2+ years

### "Smart and easily accessible sollution to increase safety"

November 29, 2018

4.0

Initiafy enabled us to increase safety and efficiency on our Service and Project sites as visitors, contractors and staff have been properly inducted prior to arrival. We received comments from our customers like "your online site induction is something we have not yet seen within this industry and is thereby setting new standards" or "this shows your commitment to safety". The new contractors management tool decreased the administration time needed even for complex project sites considerably as well as making sure we are compliant because the nobody can fall thru the grid any more.

Pros

\- the software/portal is intuitive so excessive training is needed - easy to use basic course creation tool - easily accessible - continues improvement of the software and its features and functionalities - easy to implement - new feature to keep track of staff certifications on project sites -

Cons

\- reporting tool could have better/more functions - no mobile app available - during times of cost cutting on all corners I have to say that the price per user could be improved - advanced course creation toll missing

Review Source

Response from GoContrator

December 3, 2018

Hi Enrico, Thank you for your review and we¿re delighted that Initiafy can help you set new standards and demonstrate your commitment to safety! We¿re always looking to improve our software, and appreciate your feedback. We¿ll pass this on to our Product Development team. If you like, we¿d love to set up a training session for you on our course builder - can you email us at support@initiafy.com please? Best Regards, The Initiafy Customer Success Team

DO

Donal O.  
Operations & Maintenance Manager  
Civil Engineering  
Used the software for: 1-2 years

### "Initiafy for Motorway Maintenance"

November 28, 2018

5.0

Pros

This software allows us to remotely capture data from personnel coming on to our network and make it available to specific personnel responsible for safety across a wide geographic area, including Safety Training records & Safety Inductions.

Cons

The requirement to manage on a per-user basis means that we need to constantly monitor for "live" and dormant users to ensure that we do not "lock-out" when we need the system most - i.e. at peak operations delivery time.

Review Source

Response from GoContrator

December 3, 2018

Hi Donal, Thank you for your review, and we¿re delighted to be able to help you capture and deliver safety training documents and inductions. We¿re looking at ways to better help our users monitor their licenses and we appreciate the feedback! We¿d love to talk to you further about this to better accommodate your needs. Can you email us on support@initiafy.com to set something up? Best Regards, The Initiafy Customer Success Team

BA

Blair A.  
Canadian Health and Safety Representative  
Construction  
Used the software for: 1-2 years

### "Initiafy review"

November 28, 2018

4.0

We operate on a national level and this gives our organization flexibility.

Pros

Support team deserves a raise. Every item I bring to their attention is completed in the most professional manner. I appreciate the effort tech team has gone through to upload information to our data base.

Cons

The program development section has many limitations compared to micro soft power point.

Review Source

Response from GoContrator

December 3, 2018

Hi Blair, Thank you for your review, and we¿re delighted that the support and tech teams such a big plus for you! We¿re always looking at improving our users experience, and will pass your feedback on our course builder back to our Product Development Team. Best Regards, The Initiafy Customer Success Team

VR

Verified Reviewer  
Mine Training Coordinator  
Mining & Metals  
Used the software for: 6-12 months

### "Contractor Orientation"

January 8, 2019

5.0

Contractors that we bring to site are now prepared with the required PPE, savings, to our company of supplying the PPE that we require.

Pros

Saves time and resources, we register the contractor Initiafy handles the rest

Cons

Would like if it we could customize more to our company requierments.

Review Source

Response from GoContrator

January 10, 2019

Hi there, Thank you so much for your review, and we're delighted Initiafy helps you save time and resources while ensuring your contractor staff show up prepared for the day ahead! Please contact your dedicated Customer Success Manager, or contact the team on support@initiafy.com to discuss how we can further customize your platform. Best Regards, The Customer Success Team

PM

Patrick M.  
Regional Safety Manager  
Construction  
Used the software for: 1-2 years

### "Initiafy review. "

November 27, 2018

4.0

When one person leaves Initiafy I feel left in limbo. We fumble around until we find someone else to help us. Rohan has been great to work with and is very helpful when setting up new projects. I hope he stays for a while but when he does will we get some type of a notification on who our next contact is?

Pros

It is easy to use and navigate. We get out content to the contractors in a easy manner.

Cons

I don't really have an answer that Initiafy can help with. Everything works simply but getting contractors through the learning curve has been a challenge. Initiafy has been a help with this also.

Review Source

Response from GoContrator

December 3, 2018

Hi Patrick, Thank you for your feedback, and we¿re delighted you¿re working so well with Rohan! We apologise that you felt in limbo last time one of our employees left, and I can assure you we have been implementing internal processes to ensure that this doesn¿t happen again. Best Regards, The Initiafy Customer Success Team

CB

Chantel B.  
Human Resources Business Partner  
Construction  
Used the software for: 6-12 months

### "Customer Service"

November 27, 2018

4.0

Pros

Customer Service Manager, consistently makes us feel like a priority. He is quick to respond and meet our needs the best he can with the software available. It is always a great experience working with him.

Cons

There are some limitations with the software when it comes to our business. However, we are excited for Initiafy to grow and expand to meet these needs in the future.

Review Source

Response from GoContrator

December 3, 2018

Hi Chantel, Thanks for your feedback, and we¿re delighted your Customer Service Manager is such a big plus for you! We¿re delighted to work with you going forward and being able to better meet your needs through our continuous development. Best Regards, The Initiafy Customer Success Team

KP

Kristina P.  
HR Generalist  
Warehousing  
Used the software for: 1-2 years

### "Review"

December 4, 2018

4.0

Pros

What I like most is how User friendly the software is !

Cons

when someone leaves and you don't get the licence back!

Review Source

Response from GoContrator

January 2, 2019

Hi Kristina, Thanks for your feedback, we're delighted you find Initiafy user friendly! We'll be sure to pass your feedback on to the commercial team. Best Regards, The Customer Success Team

KR

Kelly R.  
Director of Health and Safety  
  
Used the software for:

### "The software is a valuable training tool"

January 28, 2016

4.0

Initially the system was a little confusing, certain aspects such as small headers were easily missed With guidance from the Initiafy Rep and some practice, you get used to where the headers are. I am still learning some intricacies of the program such as how to upload documents to a workers file but over all am very happy. Most common positive comment from workers is they like the program. Most negative is they would like the computer voice to be more fluid and human

Review Source

NB

Nigel B.  
HSE Mgr  
  
Used the software for:

### "Creating courses"

January 27, 2016

5.0

Service is very good

Review Source

TT

Trevor T.  
Security Supervisor  
  
Used the software for:

### "Very Impressed with the new platform and ease of use"

May 8, 2015

4.0

No Issues for me , very happy with Initiafy. Initiafy fulfils the needs for Pfizer and the requirements for induction to the site. The excel reports capture all the information we require to complete contractor profiles. A great application and convenient for users who cannot make time to attend site inductions. I recommend Initiafy to any busy site.

Review Source

Response from GoContrator

May 8, 2015

Thanks Trevor for taking the time to review Initiafy for other users. Great to see that it works so well for Pfizer.

JO

Jodie O.  
Operations Admin  
  
Used the software for:

### "Great Software, but send an recieve information could improve"

May 8, 2015

4.0

Great Software, easy to use, the staff at Initiafy are great cannot fault them! The online chat has been a huge help, reports are easy to run. Improvements: - When adding a profile it would be useful to know if the link has sent to the email successfully. The system showing this information would reduce my time spent of checking valid emails. - When you reassign you lose the original certificate as it is replaces with the new one. Rather than keeping a record.

Review Source

SM

Shane M.  
EHS Coordinator  
  
Used the software for:

### "Very easy to use, visually very good, excellent customer service"

May 8, 2015

4.0

Very easy to use and the visual layout is very good. Course builder is excellent and by far the simplest system I have come across. The system captures the all the users data that we need. Suggestion for improvement would be to allow sorting of people easier by company. The users email alone as a unique identifier could be improved.

Review Source

Response from GoContrator

May 12, 2015

Thanks for the feedback Shane. Glad it is working well for you.

GN

George N.  
  
  
Used the software for:

### "Admin of the OHS training program"

May 19, 2015

5.0

Providing a quality training which is easy accessible, regardless of time and place, is a continuous necessity in an industry where everything should be just a click away. Choosing Initiafy as the online OHS training platform has helped our training program to be aligned with the internal guidelines and, of course, with the challenges raised by local regulation.

Review Source

MH

Michael H.  
Human Resources Officer  
  
Used the software for:

### "Great Experience Dealing With Initiafy"

May 8, 2015

5.0

Working with Initiafy has been a great experience for Aurivo. First class customer service has been given to us from first contact. The software is easy to use and has been well received from all here. The reports and email alerts are very useful. Would recommend Initiafy to anybody looking for a way to better manage their induction process.

Review Source

PE

Pat E.  
Support Assistant II  
  
Used the software for:

### "Just introduced to our subcontractors in April. "

May 8, 2015

5.0

Was put into effect on April 27, 2015 in the AT&T Ohio Account. So far, have not heard any problems from our subs. Alina Mazur has been great with the customer service she provides. I know I can count on her if a problem comes up. Software is user friendly.

Review Source

Response from GoContrator

May 8, 2015

Thanks Pat great to get your feedback and great working with Gilbane.

AK

Aoife K.  
Marketing & Registration Administrator  
  
Used the software for:

### "I found when creating slides, editing them or copying modules it was very straight forward"

May 8, 2015

4.0

I thought when using the company settings or company dashboard the information it was not as clear in helping me find out what I needed. Alina was excellent in helping me with any problems or issues I came across.

Review Source

Response from GoContrator

May 8, 2015

Thanks for the feedback Aoife. Any problems can always be dealt with by our super customer support team.

MS

Millie S.  
Health and Safety Advisor  
  
Used the software for:

### "Fantastic Software"

May 8, 2015

5.0

We have only had a positive experience with this software. It allows me to capture and ensure that all our contractors are given and understand the necessary safety precautions relevant to our site. The platform is easy to use and rarely has any issues. I fully endorse this product. Thank you Initiafy!

Review Source

TS

Tammy S.  
Training & HSE Manager  
  
Used the software for:

### "Use the software for our new hire orientation and new employee onboarding"

May 8, 2015

4.0

So far we haven't had any issues with the software, except sometimes our IT deparment won't allow access to the website, which we have to fix. Customer service with Alina is great, very helpful and always willing to work with us.

Review Source

Response from GoContrator

May 8, 2015

Thanks for the feedback Tammy glad to hear Initiafy is working well for you.

JP

John P.  
Health & Safety Manager  
  
Used the software for:

### ""does what it says on the tin""

May 27, 2015

5.0

easy to use, quick to get up and running, great buy in from sub-contractors due to time savings. simple pricing structure. we have been using the software for circa 4 months carried 500 inductions which has saved approximately 1000 man hours of work activity compared to the previous induction process.

Review Source

AS

Aideen S.  
EMEA HR Programme Manager  
  
Used the software for:

### "Very good experience . "

May 22, 2015

4.0

Excellent experience. Customer service was brilliant. Alina always there to answer queries even repeat ones. Very user friendly. Would prefer option to upload presentations rather than copy and paste from ours to Initiafy. But all in all very good experience.

Review Source

CT

Cindy T.  
Security/Safety Administration Assistant III  
  
Used the software for:

### "It's very user friendly."

January 27, 2016

5.0

The only situation that I've noticed is a person can not retake the orientation. We've had employee's work for one company and leave that company to go to another one and they are unable to retake it under the new company. Other than that everything is great.

Review Source

DC

David C.  
UK EHS Manager  
  
Used the software for:

### "Easy inductions"

May 11, 2015

5.0

An excellent piece of online software that has helped immensely with our induction process. Our inductions are smoother, more timely and has saved resource time.

Review Source

Response from GoContrator

May 11, 2015

Thank you David for your review of Initiafy. If you need any help with anything do let us know.

MC

Mike C.  
Regional HSE Manager North America  
  
Used the software for:

### "Excellent program. Easy to use, solid and timely customer service."

May 8, 2015

4.0

Pros - Ease of use, affordable, non-committal / no contract, customer service with a designated representative, open to suggestions for improvement and enhancement. Cons - some limitation in report delivery which could be fixed with future enhancements.

Review Source

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