# NETconsent Compliance Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NETconsent Compliance Suite the right Learning Management System solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142738/Mixpanel/reviews --- NETconsent Compliance Suite 4.2 (27) [View alternatives](https://www.capterra.com/p/142738/NETconsent-Compliance-Suite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NETconsent Compliance Suite Ease of use 3.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SJ Stephen J. Senior IT Systems Analyst Financial Services Used the software for: 2+ years ### "Easy to use and maintain with all the results." January 15, 2020 5.0 Pros The software is easy to use and set up. It includes all the features you could ever desire from such software, including publishing tests for relevant policies. It really drives compliance within an organisation. Cons Flexibility to make changes to something that is already published, it normally has to be taken off-line and re-published. This can be quite troublesome if you notice a simple mistake moments after you've already published a document or test. Review Source PA Phil A. IT Manager Used the software for: ### "Excellent Technical Support" April 6, 2016 4.0 NETconsent is a product that can be fairly troublesome to get to grips with, particularly in the early stages of rolling it out. However, this is all helped by excellent support from staff who really know their product, and are also quite happy to step outside the product boundaries in to those grey areas where (for example) help with issues such as installing SSL certificates is needed, to provide NETconsent HTTPS integration. Integrating NETconsent security using Java should be avoided at all costs! This is really quite refreshing these days as opposed to an often encountered 'computer says no' scripted response offered by some companies. Once all of the required structure is created and working, and all policies within NETconsent are assigned to the right users or groups it is a simple matter of adding a user to a security group within AD and that person will then receive policies or other information which has been assigned to that group within NETconsent. I did find setting up the structure within NETconsent quite difficult and not particularly intuitive. Some of the hints do help, but it can be very confusing to know what context or wording should be used for some of the objects (particularly at the root level) and what effect a setting may have on the end user experience (although in some instances this can be tested). Having said this, once a specific policy structure has been created and you are happy with it and it is tested and working, then that can be used to refer to when creating further policy structures. As previously mentioned though, the importance of good support for this product is paramount, and this cannot be faulted. This is particularly important in the earlier stages of roll-out, but once NETconsent is up and running, it is seldom needed due to product reliability. Review Source oO osama O. it Chemicals Used the software for: 1-2 years ### "NETconsent " January 13, 2020 3.0 Pros a lot of features , easy to install , send alerts Cons administration not that easy , support linux Review Source BB Bernardo B. IT Operations manager Information Technology and Services Used the software for: 1-2 years ### "Good for Information education and spreading the word" January 13, 2020 4.0 It benefits the organization in may ways, where previously policies and procedures were just documents floating around the organization file servers. NETconsent now makes sure people are in the know. Pros Being able to easily assess who has or has not educated themselves in a timely manner. The Alerter module is fantastic as it allows quick and focused alerts to be picked by users. Cons The editing function when creating a policy...it feels very old school and has similarities with Frontpage which is long gone. Review Source PS Phillippa S. Training and Organisation Development Adviser Used the software for: 2+ years ### "Easy to use and provides a great way of tracking compliance. Fantastic Helpdesk support and training" September 12, 2017 4.0 Ability to track compliance to meet government requirements. Pros Its ease of use, the ability to attach associated documents and the fact that I can use Active Directory to provide distribution lists. Cons The limited nature of the reports I can run. I would like to be able to run my own reports or have the ability to tailor standard reports to meet my needs more closely. Review Source VA Vincenzo A. Information Rights Officer Used the software for: ### "A great tool - just a bit tricky to use. Thank heavens for the great support!" May 9, 2016 4.0 I like NETconsent. It has helped us out of a couple of sticky situations where we have had to prove to the authorities that officers have had training or have read policies. I do struggle with using the system to roll out policies. This is because there is no step by step/logical workflow (to my mind) and due to the infrequency with which I use the system, my mind is blank every time I want to use the system for something new. So I feel as though I have to consult the manuals or ask for support every time and even then I don't feel confident that I have done everything I should have. Having stated the above, the output of the system is very good. Also, I really do feel a sense of loyalty towards NETconsent because the support is second to none. Marissa is great and will always try and find out the answer to a question quickly or point me in the right direction. In fact everyone I have had the pleasure of dealing with at NETconsent has been efficient, knowledgeable and - importantly - pleasant to talk to/correspond/spend time with. Review Source AY Adam Y. IT Team Leader Government Relations Used the software for: 2+ years ### "No problems . The policy management tool is the only real tool we use but works well" September 20, 2017 4.0 Pros Policy Management is good. We are able to update policies and distribute them to our users seemlessly. Cons Assessor, using the assessor tool as a survey function needs more development. Not really able to compete with survey monkey or sharepoint when trying to implement a survey facility. Review Source KR Kuheli R. Information Security Officer Used the software for: ### "An effective policy management system. " April 20, 2016 4.0 Pros: Very effective in managing the lifecycle of documents (policies, procedures, guidelines other supporting documents). Guarantees that all users have read and accepted the policies relevant to their area of responsibility. Can demonstrate user compliance and also helps in meeting key compliance requirements. Initial implementation support is a must to get the software up and running and once that happens it is quite easy. Alerts/notifications/broadcasts can be sent to inform various user groups when new documents or e-learning modules are activated. End user training is not really required. A pop-up type screen is presented to the user when there is a new policy to be accepted. Excellent customer support - in most cases the turnaround time is less than 24 hours. Cons: The system may not always sit with the IT department, so any user in the role of a systems coordinator would find it easier to operate if he/she is technically inclined. Review Source PG Paul G. Ops Manager Food Production Used the software for: 2+ years ### "Ticks the boxes for our needs" January 14, 2020 5.0 Have been happy with the upgrade we went through from a very old version. Support were excellent during the whole process. We had some training provided which was also of a high quality Pros Very easy end user experience. We use for getting approval from users for policies. The reporting function is easy to use and provides audit data we need Cons It not the most intuitive tool to use. Some more Help screens would be beneficial Review Source BB Barb B. HR Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Dynamic Software" January 13, 2020 4.0 don't know yet. Pros looks like it will make accessing information much easier for employees and staying ahead of regulations a little easier Cons learning curve is steep. This software is not intuitive and makes learning how to use it painfully slow. I can see what it can do but does not follow a reasonable process to get there. We have had it for a couple of years and are only now getting to the process of seriously trying to learn it. We were short handed the last couple of years and this software takes a fair amount of dedicated time to get it up and running and in full usage. Review Source CM Carole M. Company Secretarial Manager Marketing and Advertising Used the software for: 2+ years ### "Extremely useful for the distribution and acceptance of company policies" September 12, 2017 4.0 We have a lot of policies which have to be distributed to staff. It is much easier to make live on the system, and to have a record of what version was sent and when. Pros Ease of distribution. It is also easy to update the document, and to re-issue. Kiosk is easy to review to allow users to see what policies are "live". Cons Structure, including names of folders, was difficult to understand at first. Reports seem over-elaborate for our requirements Review Source KR Kathryn R. Service Account Manager Used the software for: 6-12 months ### "Professional, friendly, above and beyond training and support. Very satisfied " September 12, 2017 5.0 Pros The ease of use. The support provided. Invaluable policy management software that is perfect for ISO 27001. Cons The only thing I can comment on is the restriction on creating online training and not being able to select multiple options to a question, however I appreciate it that it is not online training software but it would be a good enhancement. Review Source GA Gary A. Future Technology Lead Government Administration Used the software for: 2+ years ### "Netconsent" January 14, 2020 4.0 Pros Easy to use. Helps with compliance and distributing corporate policies. Cons Occasional issues with pdf policy not displaying. Review Source AM Avtar M. ICT Business Services Manager Used the software for: ### "Net Consent Review" April 12, 2016 4.0 The software is intuitive, user friendly and easy to follow however at times I feel that you have to enter the same details in a number of places i.e. folder hierarchy. Sometimes things don't sync as they should and I have to contact the support team to establish the reason for this. Every time I contact the support team they have been helpful, supportive and encouraging and have always resolved my query. Their turn around time with queries is normally within 24 hours and sometimes it can be less than a few hours after I have contacted them. They are a great help. Review Source MS Myfanwy S. Policy Officer Used the software for: ### "Customer service is excellent, system is good but...." April 27, 2016 4.0 Basic Product is fairly easy to master, though I do not use it to full capacity and so can only really comment on policy management. I like the easy updating of policies once initial document is established, but linking associated documents is clunky as it has to be done both ways, which is time-consuming. having said that, I understand this is to be changed in future updates of the system. Customer service is excellent, so if I do have a problem, I know it will be addressed efficiently and intelligently. Review Source SP Samuel P. IT Support Manager Used the software for: ### "Great software easy to use" May 4, 2016 4.0 NETConsent is very simple to use even without the well written user guides I was able to work my way through publishing and updating documents, and the product is packed with some extremely useful feature. The support team although small provides quick responses to all enquiries we have made and are very knowledgeable. Recommendations The ability to have more than one correct answer within the Examiner application for multiple choice questions. Review Source RT Robert T. Information Security Manager Government Administration Used the software for: Less than 6 months ### "I am a new user of Net Consent product very effective, however not too user friendly to administer." September 27, 2017 4.0 Ensure that the correct training is sent and recorded by the user community Pros It does distribute Policies and Procedures effectively, and forces users into adhering to the constraints I put upon them. The reporting modules are great. Cons It is a very tortious process to add and make effective new policies. Once policies are added it is not obvious without digging into the product as to which policy is live or distributed. The policies and admin of user groups is also quite unintuitive in my experience and could be improved. Review Source AD Ashley D. Head Of Information Security Used the software for: ### "Fantastic product" May 9, 2016 4.0 I like the product and we have been using it for several years now. It has helped us show our auditors and clients that we are able to monitor policy acceptance. We had challenges in the past with passwords that use unusual characters causing issues for users attempting accept policies. That said, the issues we have had have been unique and rare. Review Source GW Gemma W. Information Securuity Compliance Analyst Used the software for: ### "NETconsent is excellent" May 25, 2016 5.0 We use NETconsent within our organization to send out policies/procedures and other company documentation to employees within our organization. It Is easy to set up a campaign and to setup/modify distribution lists. I use the reporting on a weekly basis and send progress of campaigns out to different business sectors. Review Source MG Marcus G. Information Services Technician Used the software for: ### "Very satisfied with the software" May 9, 2016 4.0 The software is easy to use, especially amending/creating policies which is a breeze. Once configured the software just 'works' and very rarely has any issues. When needed the technical support has been excellent with a very prompt response time. Review Source RC Rachel C. Governance and Performance Manager Used the software for: ### "Brilliant, simple and effective" April 1, 2016 5.0 Customer service was excellent; very supportive and always going the extra mile. Installation was simple and thorough training was provided throughout. Product allowed a comprehensive and easy to review audit trail. Review Source Response from NETconsent May 6, 2016 . FB Ferron B. Used the software for: ### "A few technical issues, NETconsent support swift to respond and resolve" May 16, 2016 3.0 There software has definitely added value to the business both in terms of demonstrating progressive positive marketing and ensuring that all staff are aware of policies and procedures in respect of their roles. Review Source MB Marc B. PMO Manager Used the software for: ### "As the organisation Administrator for this portal I have had extensive use of the software.," May 6, 2016 5.0 The level of service, professionalism and expertise shown and given throughout with NETconsent, have been exemplary. I would recommend this organisation in a heartbeat. Review Source PS Phillippa S. Training and Organisation Development Adviser Used the software for: ### "Policy compliance " May 11, 2016 5.0 Easy to use with the most amazing and responsive helpdesk and customer service. I enquired about a report update and it was done immediately! Review Source NM Nimisha M. Head of Student Support Used the software for: ### "Very good with some IT isssues every now and then (that could be on our side)" May 9, 2016 4.0 Easy to set up Folder option is good to have Reports are useful Would be good if we could delete old distribution lists Review Source Similar Products Featured