# Page 11 | Booksy Biz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Booksy Biz the right Appointment Scheduling solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142741/Booksy/reviews

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Booksy Biz

4.4 (479)

[View alternatives](https://www.capterra.com/p/142741/Booksy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Booksy Biz

## Showing most helpful reviews

Showing 251-275 of 479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Megan H.  
Salon Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Online Booking is the reason my business continues to grow!"

September 25, 2019

5.0

benefits include my clients finding other beauty services on the same app so they love finding their beauty pros in one spot! managing my appointments is effortless so I can focus behind the chair!

Pros

I love the customization available when booking clients and appointments(color coding, time variations) I also like the templates they have to share so easily on social platforms. I love the Booking integration on social channels and google maps and yelp and IG! App is highly functional and looks good too!

Cons

some of the ways things are worded can be slightly complex on the back end but thankfully they have an incredible support system in place!

Switched from

[StyleSeat](https://www.capterra.com/p/176521/StyleSeat/)

Styleseat was great for the past few years but I wasn't seeing the integrations or any movement forward like I was seeing with Booksy!

Review Source

JR

Janay R.  
Salon Owner  
Cosmetics  
Used the software for: 6-12 months

### "5 Star Rating"

August 28, 2019

5.0

Pros

How detailed you can make your services.

Cons

There is nothing that I dont like about this software.

Alternatives considered

[StyleSeat](https://www.capterra.com/p/176521/StyleSeat/)

Reason for choosing Booksy Biz

Better fit for what I was looking for.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Clients didnt really enjoy the process to book appointments.

Review Source

SM

Shirley M.  
Driver  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Booksy for booking"

November 24, 2023

5.0

My experience has been very favorable and have really had and unfavorable problems

Pros

That i can book from home at my own convenience. And it allows me to see all times and days

Cons

Sometimes it doesn't always show the cancelations incase i need an appointment at another time

Review Source

SM

Steven M.  
Customer service  
Design  
Used the software for: 2+ years

### "Great for appointments"

August 24, 2021

5.0

Really enjoy having an app like this that I can schedule appointments on my phone. It’s simple easy and quick.

Pros

This is such a great app to schedule appointments and reminders for the appointments. I would miss appointments if I did not get the reminders.

Cons

The app is great and not much to do to improve. It gets done what you need done and very useful app.

Review Source

Response from Booksy

August 26, 2021

Hi Steven -- we're so glad you're enjoying Booksy! Thanks for taking the time to let us know.

MJM

Mary Jane M.  
Lash Artist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Hands down, the best app for scheduling and graphics! Highly recommend!"

October 11, 2017

5.0

More clientele!

Pros

I love that my clients can book directly online and that they get reminders for their appointments! I love the gallery I can post of my work and that my clients can post reviews for all potential clients to see! It really allows me to put my best foot forward when trying to get new clientele. The customer service is spot on and they respond to your issues in minutes. Best app and customer service for the business owner!

Cons

I wish it had the functionality to allow me to create my own flyers. While I like the flyers they create for me, I would like to be able to choose templates for specials I might be having.

Review Source

AL

Ashley L.  
Licensed Aesthetician  
Cosmetics  
Used the software for: 1-2 years

### "Fast Booking "

October 9, 2019

5.0

Booksy was introduced to me at beauty school. They came and did a small show and the moment I graduated and started my own small business I downloaded the app and started the process. The next I had someone from booksy at my suite setting up everything I need. Super cool and sweet lady. She set up my IG and Facebook.

Pros

It’s very helpful to keep up with your everyday appointment.

Cons

I just didn’t like how I had to contact someone just to change my schedule and it took them 3 days to get it changed.

Review Source

AE

Asun E.  
Barber  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A Great Barbering App"

September 30, 2019

5.0

I love this app and wish I started using it a long time ago. And I've gained customers from it so in essence it pays for itself.

Pros

I like how it organized my appointment schedule and business with multiple opportunities to advertise.

Cons

Theres really nothing I dont like about this app

Reason for choosing Booksy Biz

Was cheaper

Review Source

AC

Angel C.  
Barber  
Consumer Services  
Used the software for: 2+ years

### "Booksy biz changed my career for the better "

February 6, 2020

5.0

Amazing

Pros

I like everything about the app especially having the ability to charge a cancellation fee or a deposit for your services.

Cons

Only con I have about the app is that we don’t get instant deposit to my account.

Review Source

FF

FELIX F.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The best software "

September 21, 2019

5.0

I can have my inventory

Pros

That customers can do their appointment when ever they want it with out calling the spa.

Cons

I can't do cancelation free I have to pay BOOKSY to do it

Reason for choosing Booksy Biz

Because I have everything in one software

Review Source

DA

Dealové A.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Greatest app ever "

September 26, 2019

5.0

The best app ever

Pros

Ok ok this app help me organize my company I’m soo pleased it was so hard to keep an assistant people didn’t want to show up for work an when the did the had an attitude we the customers an me sometimes I jus needed someone to make the appointments an send out massages an this app did it all an more

Cons

Nothing !!! I should of got it a long time ago

Reason for choosing Booksy Biz

Booksy called me !!! An I said yess

Review Source

JP

Jennifer P.  
Owner  
Biotechnology  
Used the software for: Less than 6 months

### "Run Screaming from this platform"

March 10, 2022

1.0

I have been on hold with this platform for hours and they never answer their phones. They have not paid out customer charges from weeks ago and you can't get anyone on the phone. I have been trying to reach them for more than a week and have had ZERO response. RUN RUN RUN RUN!

Pros

Absolutely Nothing, God forbid something happen they will screw your books up royally and then not answer your call for weeks.

Cons

They have zero customer support and hold your payouts.

Review Source

Response from Booksy

March 24, 2022

We're so sorry you've had this experience. You should join one of our twice-weekly Genbook x Booksy webinars to get answers and learn more about what Booksy can do.

AC

Andrew C.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best booking app in the industry!!! "

September 20, 2019

5.0

An absolute pleasure been using booksy since 2015

Pros

Organizes my appointments and helps people easily book

Cons

Nothing to be honest. It's great and easy to use. I love it my staff and clients love it

Reason for choosing Booksy Biz

I liked how they were constantly updating features

Review Source

HR

Hector R.  
Barber  
Design  
Used the software for: 1-2 years

### "Booksy biz works "

September 4, 2019

5.0

My experience with this app has been amazing . It has helped me grow as a professional as well to manage my schedule and gain exposure throughout the area of TAMPA

Pros

I have been using booksy for about a year and a couple months now, I’ve gain so much more exposure in the business and clients like how easy it is to schedule and manage their time

Cons

I can’t really think of any down side of this app it’s an all around well build app

Review Source

KG

Keri G.  
Barber/hairdresser  
Alternative Medicine  
Used the software for: 6-12 months

### "Love it!"

March 12, 2019

5.0

The business problems that I am solving is me having to constantly squeeze people in and this helps manage my book accordingly so I do not overwork myself. The great experiences that I'm getting is I am spending less time on the phone confirming appointments and looking through my book because all I have to do is just hit the confirm button.

Pros

My clients can book 24/7 & at their convenience. All I have to do is just hit the confirm button which makes my life a 100 times less stressful

Cons

So far I did not find anything that I dislike about this software. The person who created it is absolutely brilliant and I thank you.

Review Source

KM

Kenneth M.  
Owner  
Retail  
Used the software for: 2+ years

### "Happy Master Barber "

May 23, 2019

5.0

I don't have to worry about setting up appointment its done by booksy I really enjoy this app for years now

Pros

Every thing its great I would like a notification when someone books a appointment

Cons

No notifications when someone books it really needs to have one

Review Source

KP

Khuzaymah P.  
Barber  
Construction  
Used the software for: 1-2 years

### "Great app"

March 11, 2019

5.0

Overall awesome experience with this app and great customer service. Thanks Booksy

Pros

The ability to continue servicing clients without interruption, new clients can find you with ease.

Cons

Somedays clients get bumped to a different day without them realizing if there time slot is full. When you put clients into your client books it doesnt add them. A mass message black to new clients would also be nice

Review Source

LM

Lynette M.  
Barber  
Cosmetics  
Used the software for: 1-2 years

### "Awesome "

September 26, 2019

5.0

Pros

Easy to use. Very simple. Amazing features. I love the pre pay system as well as the scheduling systems.

Cons

I don’t like that the customer can’t pay remaining balances through the app

Review Source

OL

Osvaldo L.  
Licensed Barber  
Individual & Family Services  
Used the software for: 1-2 years

### "What I like about Booksy"

September 26, 2019

5.0

Since becoming a Booksy subscriber, my life as a barber and parent has become a lot simpler. I just show up to work, open Booksy, and begin my work day. What better than that?!?! Very simple to use and explain.

Pros

Evry tool you need to market yourself and keeping your day organized is all in one app. No wasting time on the phone texting or calling people back for appointments.

Cons

I have no complaints about this software.

Review Source

MJ

Michael J.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "It Works"

November 19, 2019

4.0

It helps not only to keep my clients organized it alsonallows me to communicate with them more effectively.

Pros

I like the fact it serves as my assistant. I can focus on work and less on answering phones to take appointments. Helps my business run smoother.

Cons

Sometimes it doesnt connect for a minute or two. Not significantly long just have to reboot. It's a small thing considering.

Reason for choosing Booksy Biz

Reviews

Review Source

KT

Kimberly T.  
Beauty Entrepreneur  
Individual & Family Services  
Used the software for: 1-2 years

### "Booksy The Best"

February 19, 2020

5.0

Pros

Everything. Great service and quick customer support

Cons

Really not much to complain about. BOOKSY is just a great tool to use to grow your business

Switched from

[StyleSeat](https://www.capterra.com/p/176521/StyleSeat/)

Just didn't like it

Review Source

CL

Charles L.  
Barber  
Consumer Services  
Used the software for: 2+ years

### "GAME CHANGER!"

April 18, 2019

5.0

Anytime I’ve has problems, the team have been prompt in responding with a solution everytime

Pros

I’m able to book clients and make money in my sleep

Cons

Be great if Australian customers could pay for their bookings through Booksy

Review Source

BN

Bobby N.  
Barber  
Consumer Services  
Used the software for: 2+ years

### "Awesome booking application."

September 25, 2019

5.0

Pros

Best soft booking software in the market. Awesome for barbers and hair stylist!

Cons

I have no issue with the software. I like the upgrade from it use to be . Real convenient for my clients!

Review Source

CS

Christy S.  
Owner/ stylist  
Consumer Services  
Used the software for: 2+ years

### "Easy to use"

September 25, 2019

5.0

This app makes it easy to run your business and remind your clients of their appointments.

Pros

It send text messages to my clients before their appointment.

Cons

It sometimes freezes up.. but over all easy to use

Review Source

CP

Carlos P.  
Owner/Barber  
Hospitality  
Used the software for: 2+ years

### "The Best App Ever"

September 25, 2019

5.0

Absolutely the best of the best!!!!

Pros

I love the ease of this product as I can use everyday

Cons

I don’t like that we don’t get text messages as when someone books an appointment

Review Source

JS

Javier S.  
Barber Instructor  
Fine Art  
Used the software for: 2+ years

### "Booksy Software "

August 21, 2019

5.0

Pros

It is very easy to use for both me and my clients. It helps promote, and advertise my business.

Cons

I haven't had any issues with it. Everything has been great so far

Review Source

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