# Page 13 | Booksy Biz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Booksy Biz the right Appointment Scheduling solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142741/Booksy/reviews

---

Booksy Biz

4.4 (479)

[View alternatives](https://www.capterra.com/p/142741/Booksy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 13 - Reviews of Booksy Biz

## Showing most helpful reviews

Showing 301-325 of 479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

ROAN B.  
Owner  
  
Used the software for: 1-2 years

### "A must. Functional organization."

June 7, 2017

2.0

Pros

I own a one man Barber Shop and have relegated two days a week for walk-ins. I'm appointment based the other days and this is my tool for that and it more than does the job.

Cons

If anything a suggestion. Automatic block for multiple no shows and or multiple late offenders. Customizable to any number of offences, the app could send out an automated text stating the offence dates and reason for their appointment being blocked.

Review Source

¿ukasz T.  
Cybersecurity specialist  
Computer & Network Security  
Used the software for: 1-2 years

### "Just Easy Booking."

November 23, 2022

4.0

I think its worth to give it a try if have some bussines that need scheduling and want it to have online.

Pros

Booksy is great website , its super easy to make an account and to book yourself anything you need (ex.barber).

Cons

Nothing really bad, everything working as it should. Scheduling, booking, reminders. Just fine.

Review Source

Response from Booksy

December 29, 2022

Thanks for the great review! We're glad you've found Booksy easy to use.

MK

Michaela K.  
Pmu artist  
Cosmetics  
Used the software for: 1-2 years

### "Like a personal PA"

April 1, 2019

5.0

They have 24/7 chat available so anytime I need to ask there is support.

Pros

Easy to use for me and client end. Message blast, easy acces to clients profile.

Cons

Creating double profile by clients when they set different email address when logging in.

Review Source

TLG

Tatiana Leite G.  
assistente  
Facilities Services  
Used the software for: Less than 6 months

### "Avaliação Booksy"

July 25, 2023

5.0

Pros

Um sistema onde dá suporte em todos os seguimentos da estética.

Cons

Ainda não passei por nenhum transtorno .

Review Source

AP

Avery P.  
Barber  
Cosmetics  
Used the software for: 1-2 years

### "Great company overall"

March 11, 2019

5.0

Great customer service and everything

Pros

The fact that i can cut hair or i can be at home and people can see my schedule and book appointments without me even picking up my phone

Cons

Nothing everything is great i never had any problems

Review Source

TW

Tanita W.  
Salon Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Love love love"

December 12, 2018

5.0

Booksy keeps all my records for me and allows me to communicate with my clients easily. It also keeps my financial records together.

Pros

I love the fact that I do not have to worry about overbooking myself.

Cons

It has its technical bug errors as many apps do but it usually doesn’t last long.

Review Source

AK

Alex K.  
director  
Entertainment  
Used the software for: 2+ years

### "Booksy is a game changer"

July 1, 2020

5.0

I love it I have no problem with it.

Pros

I have had a lot of problems in the past to get an appointment for a haircut. First time I used I save a lot of time booked a day in advance and got there my appointment was right on Time. You never worried coz you know you secured your place.

Cons

they should connect with a lot more businesses

Review Source

Response from Booksy

September 24, 2020

Hi Alex, thank you so much for taking the time to submit a review. We're so glad that you had a good experience!

JK

Justin K.  
Barber  
Consumer Services  
Used the software for: 6-12 months

### "Convenient "

October 5, 2019

5.0

Again, my time. I just have to confirm, other talk to every last person, if i do not have to.

Pros

I personally really enjoy the convenience. I like that my clients can look at my schedule and make an appointment. Frees up my time, also theirs.

Cons

I would like to send invoices, but it may be on there already now.

Reason for choosing Booksy Biz

Honestly others did not have the convenience that boosky offered

Review Source

CM

Charlene M.  
Hairdresser  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Booksy for hair "

April 1, 2019

5.0

Reminders cut down on people nit turning up it looks professional

Pros

Reminders to clients Good few stylists to use at one time and no mistakes

Cons

All staff can see your total income! And you can only do one currency with it

Review Source

HM

Hunter M.  
Barber  
Design  
Used the software for: 6-12 months

### "Moodykutz.booksy.com "

November 19, 2019

5.0

It's a great app helps with Client clutter and inconvenience definitely great way to also attract/retain new clientele.

Pros

The convenience and ease of use. Also the potential of attracting new clients.

Cons

Sometimes I would like to block off a day for just that week instead of previous weeks included still leaving my clients the option to Book the next week on that day. If that makes sense.

Review Source

CE

Chrystelle E.  
Hair stylist  
Retail  
Used the software for: 6-12 months

### "Booksy review"

September 25, 2019

5.0

I enjoy booksy. I am happy that the person who told me about it encouraged me to try it. Booksy makes having a business easy to manage

Pros

It helps with business flow, customers see my work easily, self explanatory, easy to learn, everything is organized, customers can pay through app, complète reviews or upload pictures of their hair.

Cons

My money takes a long time to deposit into my account.

Review Source

ER

Emily R.  
Cosmetologist  
Cosmetics  
Used the software for: 1-2 years

### "Great"

September 30, 2019

5.0

Pros

Easy navigation for myself and my clients

Cons

Not actually holding the funds on clients cards so when they cancel I really don’t get the funds if they take the funds out of their account

Review Source

VM

Vanessa M.  
Owner  
Individual & Family Services  
Used the software for: 1-2 years

### "Great app"

April 9, 2019

5.0

My clients love this app and web site they dont have to call and book anymore

Pros

User friendly, reasonably priced, I can book appointments anywhere from my smart phone.

Cons

There is no cons this app and system is great

Review Source

CB

Chandra B.  
Administration  
Education Management  
Used the software for: 1-2 years

### "BOOKING WITH EASE"

December 29, 2020

5.0

\]Booksy ideal for checking availability for services and allows you to select your preferred time.

Pros

Booksy is user friendly, easy to access calendar and book your appointments. Books also sends reminders of your upcoming appointments few days before your scheduled appointment.

Cons

I was very hesitant with entering my credit card information, cane to realize this helps the stylist may not come out without a total lost should someone cancel.

Review Source

Response from Booksy

February 15, 2021

Thanks Chandra, we're glad you've enjoyed using Booksy!

cK

chotiwat K.  
barman  
Restaurants  
Used the software for: 6-12 months

### "Melhor aplicativo para marcações online"

December 24, 2022

5.0

As atualizações de mensagens instantâneas têm o nome booky primeiro para que os clientes fiquem confusos sobre quem eles são. O nome dos livros deve estar na parte de trás ou não por qualquer extensão da imaginação

Pros

Eu gosto de facto que é muito útil e prático.

Cons

È difícil de usar para quem é novo no aplicativo.

Review Source

KM

Keisha M.  
Stylist/owner  
Cosmetics  
Used the software for: 1-2 years

### "Booksy Review"

September 30, 2019

4.0

I really enjoy being able to have my clients book with having to contact me directly.

Pros

It’s available 24/7 for my clients and gives me no worries about bookings.

Cons

Site is down sometimes on my clients end.

Review Source

TA

Tabitha A.  
Owner/esthetician/lash artist  
Cosmetics  
Used the software for: 1-2 years

### "Best booking app "

September 26, 2019

5.0

Very happy with Booksy and the ease of use. Great price, too

Pros

I like the ease of booking clients and keeping up with services given.

Cons

I’d like to be able to check our clients using credit cards

Review Source

VA

Vijay A.  
Business Head  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Value for Money"

September 16, 2019

5.0

Overall i have very satisfied. It helps derive full value from the product.

Pros

The no. of features and depth of features required to run a individual or a small team setup is great. there is very little learning curve. The additional discovery platform helps in getting more visibility and eventually in more business.

Cons

Not much. I am pretty satisfied with the overall package. Also i like the face even though the have expanded in so many countries, the platform is quite adaptable to different languages.

Alternatives considered

[StyleSeat](https://www.capterra.com/p/176521/StyleSeat/)[Appointy](https://www.capterra.com/p/122249/Appointy/)

Review Source

AB

Ahmad B.  
Professional Barber  
Cosmetics  
Used the software for: 1-2 years

### "Best Appointment Booking App Out There!!!"

June 13, 2019

5.0

Pros

I like that is very easy to use. My clients love that it's user friendly.

Cons

I dislike that sometimes the app goes offline and I can't see my appointments, but that's not often.

Review Source

RC

Rachael C.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Merger with Genbook has been a nightmare "

February 17, 2022

5.0

Pros

The platform looks fine. Its nice that they have an app.

Cons

Booksy's customer service is terrible. They don't care about their customers. They miss handled the merger with Genbook. They offer less features and are trying to charge me 50% more.

Review Source

Response from Booksy

February 18, 2022

We know changing platforms can be difficult, and we would never want to give the impression we do not care about our customers. Genbook users migrating to Booksy should not see any increase in their subscription price. Please reach out to our in-app support, available 24/7, to resolve this. We'd also encourage you to attend a webinar so we can show you around Boosky.

LB

Lord B.  
Owner  
Cosmetics  
Used the software for: 1-2 years

### "Booksy"

October 28, 2019

5.0

Great experience and I tell business owners all the time to get down with booksy.

Pros

The client referral I get new clients all the time.

Cons

Nothing it does everything for me. Very helpful

Review Source

AS

Avil S.  
Licensed Barber  
Aviation & Aerospace  
Used the software for: 1-2 years

### "A great experience with booksy"

May 23, 2019

5.0

I’ve been using Booksy for 2 years now with not one issue whatsoever.

Pros

Easy to use,affordable, and excellent customer support!

Cons

There isn’t anything I can find wrong with this app.

Review Source

SA

Shaquwanda A.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "BooksyBIZ Is Amazing"

August 29, 2019

5.0

BoooksyBIZ has been such a blessing for me and my clients. It’s easy to maneuver around the app. And just made everything more convenient for me and my clients

Pros

How easy it is for my clients to book their own appointments made it so much more convenient for them and for me.

Cons

Nothing I love it all. Nothing I love it all

Reason for choosing Booksy Biz

BooksyBIZ is so much easier, so much more convenient, and so much cheaper.

Review Source

TS

Travis S.  
Professional Barber-Stylist  
  
Used the software for: 6-12 months

### "Great App"

July 3, 2017

5.0

It is easy to use and manage, clients enjoy using it. The software allows you to promote and offer your services in a way that makes it easy for your clients to begin using. Eliminates scheduling errors and overbooking, also those late night/early morning phone calls

Pros

I love how Booksy makes booking appointments easier for my clients and I. It is 2017, having to answer phone calls in the middle of a service has been eliminated.

Cons

The only thing I might change would be to allow clients to book appointments without having to download an app to their phone.

Review Source

JA

James A.  
Barber  
Retail  
Used the software for: 1-2 years

### "Best Booking App Ever!!!"

September 30, 2019

5.0

Great experience!!

Pros

What I like about the software is that everything is convenient and easy to to use.

Cons

There’s not one thing I dislike about the software

Review Source

Similar Products

Featured