# Page 14 | Booksy Biz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Booksy Biz the right Appointment Scheduling solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142741/Booksy/reviews

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Booksy Biz

4.4 (479)

[View alternatives](https://www.capterra.com/p/142741/Booksy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Booksy Biz

## Showing most helpful reviews

Showing 326-350 of 479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EA

ERICKA A.  
Lash Artist  
Consumer Services  
Used the software for: 6-12 months

### "Organized bussiness starts HERE"

September 10, 2019

4.0

This app has definitely relieved me from having to write down on a notebook every single appointment and carry it with me everywhere i went.

Pros

The fact that people can book at there own time without having to reach out to me personally to book an appointment

Cons

that i do not get reminders for myself.

Reason for choosing Booksy Biz

It was very easy to setup

Review Source

KW

Kenneth W.  
Kenneth Walker, CEO  
Individual & Family Services  
Used the software for: 1-2 years

### "BooksyBIZ has taken my clientele to another level. Love it "

July 3, 2017

5.0

Convenience and ease of use

Pros

Being a barber stylist, it's not always easy to field phone calls. With the app doing the booking for me I only have to confirm

Cons

I like the old layout better. However the only real complaint is when finished with an appointment the notification icon continues to persist and touching it doesn't make it go away

Review Source

VL

Victoria L.  
Administrator  
  
Used the software for: 1-2 years

### "Amaze with this app"

February 26, 2018

5.0

Pros

I like to see the variety of business on this app don't need to google the business to see how good they are all you need to do is find a salon look at the reviews and book! Love it

Cons

Not much publicity people don't know what booksy is! Need to spend a little more money advertising so people know what this application is all about

Review Source

JN

Joe N.  
Barber  
Retail  
Used the software for: 6-12 months

### "Auto Responder"

May 2, 2019

5.0

Scheduling

Pros

Not being on phone scheduling, client can do it 24/7

Cons

The auto text reply to incoming calls and texts has been disabled for two months with no real explanation to when it will retirn. I need this feature for all the calls and texts I get to barber shop. I don't want to be on phone!

Review Source

LB

Larry B.  
Barber  
Ranching  
Used the software for: 1-2 years

### "Barber"

September 25, 2019

5.0

Pros

Clients can book at anytime. And they can book months in advance

Cons

None so far. I love it. Makes it easy for both me and the clients

Review Source

ZC

Zoe C.  
Salon Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Transformed our business"

May 15, 2019

5.0

Very good, they are supportive and helpful

Pros

Its so simple and effective to use. Its hard to go wrong with it. Our clients love it. Its robust and never goes down. Its multi user friendly.

Cons

I would like to add in extra days for staff and customise reportin. E.g what is our busiest day this year?

Review Source

Rodrigo C.  
Asistente Legal  
  
Used the software for: Less than 6 months

### " Booksy is a perfect application that acts as a mobile diary"

May 7, 2018

4.0

Pros

ideal to keep your customers up to date, adjust schedules and not miss any appointments. It is really practical

Cons

The disadvantage is that since smartphones already have such diary, the consumer could not be so interested in the application

Review Source

KG

Kyunna G.  
Hairstylist  
Retail  
Used the software for: 1-2 years

### "I love this app!!!"

September 25, 2019

5.0

Convenient! Reliable! Trustworthy!

Pros

Convenience! Love the backgrounds!

Cons

Everything was exactly what I expected it to be!

Reason for choosing Booksy Biz

Sophistication!

Review Source

KJ

Kahlil J.  
Co-Owner  
Wholesale  
Used the software for: 6-12 months

### "Best booking app for all service providers!!!"

May 31, 2021

5.0

My overall experience with Booksy has been great. Our client base has grown and word of mouth has given us steady growth over the past year or so.

Pros

I love the fact that Booksy helps you reach a wide customer base while scheduling services seamlessly. This is the best appointment booking platform on the market today.

Cons

When a client cancels a booked appointment, it would really be helpful if I received an email notification and an app notification on my phone.

Review Source

Response from Booksy

June 1, 2021

Hi Kahlil, We're so glad that Booksy has been helpful for you! I've noted your request for a notification for cancellations and know that we are working on it, along with some other exciting updates. Let us know if we can do anything else. Booksy

RJ

Richard J.  
Master barber  
  
Used the software for: 2+ years

### "Love it, customers love it ! Business has doubled and I love it as well! "

May 29, 2017

5.0

Pros

I love it most because I do not have to receive phone calls! It works by itself and you just book and show up, sends out reminders to help you remember your appt

Review Source

JS

Jasmond S.  
Barber  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great help"

February 18, 2020

5.0

Great experience

Pros

Booksy is a great tool for booking my clients.

Cons

I just wish all my client wer et computer sabby

Reason for choosing Booksy Biz

Not sure

Review Source

BA

Begoña A.  
Director eventos  
Restaurants  
Used the software for: 6-12 months

### "Ideal para hacer reservas de servicios locales"

December 16, 2022

4.0

Muy buena llevo usandola mas de dos años

Pros

Lo facil e intuitivo que es la aplicacion

Cons

Todo bien, de momento no me ha surgido ningun problema

Review Source

Response from Booksy

December 29, 2022

Thanks for the review!

FM

Frank M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very glitchy, even allowed customers to double book."

June 23, 2017

2.0

In my opinion it is a Waste of time.

Pros

Easy for customers to book with iphone it is hard to find anything positive. Lattiss is much better.

Cons

Doesn't always work. Very glitchy always seems to time out. Quite a number of customers cannot even book via Booksy; because they never receive code enabling them to register.

Review Source

DJ

Danel J.  
Hair Stylist  
Individual & Family Services  
Used the software for: 1-2 years

### "Amazing "

July 25, 2019

5.0

Pros

Easy to use Very convenient for clients to book appointments

Cons

Very seldom have problems with the software

Review Source

eP

emilio P.  
barber  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "amazing booking app"

March 28, 2022

5.0

make my like more easer

Pros

make my like easer y dint need make any appoiments

Cons

the easy off the app y donth need make more appoiments

Review Source

Response from Booksy

May 19, 2022

Thank you for the feedback! We're glad Booksy is meeting your needs.

AJ

Antonio J.  
Barber stylist  
Cosmetics  
Used the software for: 6-12 months

### "Worth it "

October 14, 2019

5.0

I'll recommend it top anyone

Pros

The Clients have the freedom to go and book for themselves. It cuts down on texts so we don't have to keep stopping to respond..

Cons

It's a little costly but over all its great

Review Source

IP

Ibn P.  
Barber  
  
Used the software for: 1-2 years

### "Makes running my business so easy"

July 3, 2017

5.0

Pros

So easy to use and i can make changes in a snap. Not to mention I can block my undesirables. The customer support is A one

Cons

I would want it to also work by my location in real time not just my job location I would want people to see that i am home and be able to come to my home if needed

Review Source

AM

Anne M.  
Partner  
Retail  
Used the software for: 6-12 months

### "Great Business Support"

July 30, 2019

5.0

Great team support 👍! Love the customer service standards 😊

Pros

It is easy for both the customer and the business to use! Excellent response time to any questions or support 😉

Cons

I haven't had a chance to look at the full potential that it offers!!

Reason for choosing Booksy Biz

Customer service

Review Source

MK

Marnie K.  
Designer  
Design  
Used the software for: 1-2 years

### "pretty seamless"

September 15, 2023

5.0

Pros

The seamlessness of appointment booking.

Cons

Like Vagaro it can be kind of glitchy depending on the type of format you're using.

Review Source

LW

Lisa W.  
Manicurist  
Cosmetics  
Used the software for: 6-12 months

### "Easy to operate"

September 25, 2019

4.0

Booksy has enabled me to keep track of all clientele and not overbooking like I was before. And also keep track of receipts

Pros

The ease of how clients are able to select appointments and how easy it was to set up

Cons

Trying to figure it out when someone was having an issuer

Review Source

MT

Mario T.  
Barber/owner  
Consumer Services  
Used the software for: 1-2 years

### "It's been ok "

July 3, 2017

4.0

The benefit of no dealing with people calling me at odd hours of the night

Pros

Customers get to book their own schedule, I can cancel or block people that show up late, I can set my own hours

Cons

I think that the price is too high compared to all the other apps that are free and also do the same thing

Review Source

GM

Gino M.  
Co-Owner/Barber  
  
Used the software for: 6-12 months

### "Wonderful, perfect working app "

October 11, 2017

5.0

Pros

Text, email & notify clients directly from app regarding updates. Facebook integration, post pics, link to social media & 24/7 help desk

Cons

I have to change my hours of operation if I need to work late. On my old schedule system, I could open up an hour on my schedule instead of changing all of my hours. It's a pain because I have to remember to put it back to normal times or a client will be able to book in that additional time

Review Source

RP

Roanita P.  
Barber  
Retail  
Used the software for: 6-12 months

### "Pretty good"

November 5, 2019

5.0

Pros

Very simple and easy to use! And it just looks nice..

Cons

No cons however I would like to add pictures in with the description of my services. Some clients get lost when picking services, I believe pictures would help them better understand

Review Source

VR

Verified Reviewer  
Mgr. Demand & Supply Planning  
Cosmetics  
Used the software for: 2+ years

### "Great Platform for Booking Appointments"

July 26, 2019

5.0

Overall, this has been a great platform to use to see the calendars of those you wish to book an appointment with.

Pros

This is a great software for booking appointments for barbers, stylists, etc.

Cons

There were a limited number of options in terms of booking categories.

Review Source

CS

Crisamuel S.  
Barber  
Hospitality  
Used the software for: 6-12 months

### "Barber"

September 25, 2019

5.0

None at I can’t complaint is the best thing I ever went to

Pros

Is that u can get ur appointment on time with out u stopping and receiving calls and keep on with ur day

Cons

to Me this has being the best solution and everything is perfect with this product

Review Source

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