# Page 15 | Booksy Biz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Booksy Biz the right Appointment Scheduling solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142741/Booksy/reviews

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Booksy Biz

4.4 (479)

[View alternatives](https://www.capterra.com/p/142741/Booksy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of Booksy Biz

## Showing most helpful reviews

Showing 351-375 of 479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AV

Agustin V.  
Barber  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Stop stressing"

February 18, 2019

5.0

I dont have to stress out no more about answering calls or texts while working, driving, during family time, etc. Booksy handles everything for me now!

Pros

I really like everything booksy offers, it's like a personal assistant!

Cons

So far there isn't anything that I dislike, everything on the app works wonders!

Review Source

CB

Candace B.  
STYLIST  
Cosmetics  
Used the software for: Less than 6 months

### "Candy Redd Review"

September 25, 2019

5.0

I have had a extremely relaxing couple of month while using Booksy now my clients have to work around my schedule in they do not have to call me that's my favorite part. Easy Booking!!!!

Pros

Booksy is very easy to use helps me keep with all my Services, Clients, Product, Booking in more has very positive marketing Service.

Cons

Costly but you can make the money back within the first appointment.

Alternatives considered

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

Reason for choosing Booksy Biz

You can book your own schedule

Review Source

SF

Shannon F.  
Business Owner Lash Tech  
Consumer Services  
Used the software for: 6-12 months

### "Assistant at ur finger tips"

October 4, 2019

5.0

Love it! Customer service is right there to answer all questions and guide you

Pros

Very user friendly as far as set up and entering your services. Easy to use and send the link directly to clients.

Cons

Sometimes when processing payments it get confusing

Review Source

VR

Verified Reviewer  
Student  
Music  
Used the software for: I used a free trial

### "Keeping Appointments Easy!"

July 12, 2020

5.0

Booksy is pretty easy to use. I do recommend it for anyone who is a small business owner. I think it is a pretty beneficial application to use and it will change your daily living schedule for the better. You will be more confident in handling your business.

Pros

Good thing about Booksy is that it can be accessed from anywhere. Use it on an android device or on an iOS device. Once you get used to it, it is literally a breeze to use.

Cons

I did not encounter any issues. That being said, I don't have any complaints with Booksy. I think they really have a great application here.

Review Source

Response from Booksy

October 19, 2021

Thank you! We are glad Booksy has helped you manage your business' schedule.

TC

Terry C.  
Master Barber  
Consumer Services  
Used the software for: 6-12 months

### "Total Cutz Barbershop "

September 21, 2019

5.0

I love it! Thanks

Pros

It’s a secretary for my appointments. I have less phone calls and my clients have no problem using it. It’s very simple to use.

Cons

On Holidays people are still able to book even after sending massive emails.

Review Source

KF

KASH F.  
Natural Hair Stylist  
Cosmetics  
Used the software for: 1-2 years

### "What I Think About Booksy."

September 26, 2019

5.0

Overall I like it and wish the price for the software was reasoning.

Pros

I like the convenience of my clients being able to book their own service. Also the marketing tools that are provided.

Cons

The pricing to me is high. The software brings a client or two but not as much. So I still have to work just as hard to build my own clients. Not enough traffic from booksy.

Reason for choosing Booksy Biz

I choose booksy because my sister was using it.

Review Source

KP

Kari P.  
Barber  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Awesome app, easy to use"

May 29, 2017

5.0

My own personal assistant and booking convenience for my customers knowing my schedule without having to ask

Pros

Your own personal assistant, no middle man all you have to do is confirm your appointments an email is sent back to the customers and it's done

Cons

That you can't link your appointments directly to your phone calendar. You used to be able to but since the update they took the best feature away...the calendar

Review Source

MF

Marcellus F.  
Barber  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great app"

September 24, 2019

5.0

I’ve grown my clientele to over a 100 in less than a year!

Pros

This app can help the newest in any industry develop a clientele faster than anything ive used.

Cons

Booksy is amazing I haven’t found any flaws so far.

Review Source

PK

Petri K.  
Business owner  
Cosmetics  
Used the software for: 6-12 months

### "Freedom "

December 4, 2019

5.0

Without advertising, BOOKSY brings clients to your doorstep.

Pros

Give me freedom, more clients and comfort

Cons

I can't schedule my diary out for two month before once off, without mixing the current month.

Review Source

LR

LaShaunda R.  
Owner/Hairstylist  
  
Used the software for: 1-2 years

### "Pleasant "

July 3, 2017

5.0

Pros

The system is user-friendly and available to access 24/7 which allows clients to book online instead of calling me

Cons

The system could benefit from offering websites to users. I will be leaving Booksy soon because of this

Review Source

JS

James S.  
Barber  
Real Estate  
Used the software for: 2+ years

### "I’m Staying "

September 25, 2019

5.0

I have no complaints. A- just so you don’t get the big head.

Pros

It’s easy to use. It’s colorful. I’m in control of every aspect of my time.

Cons

Can’t really say. Sometimes my customers have to unstall the app and then install it again.

Review Source

CH

Carla H.  
Hairstylist  
Cosmetics  
Used the software for: 6-12 months

### "So much more organized now!"

April 1, 2019

5.0

I'm able to efficiently service more clients daily!

Pros

I dont have to worry about remembering appointments or keeping up with client info

Cons

I am unable to view clients that are on my waiting list

Review Source

DB

Daniel B.  
IS Analyst  
Insurance  
Used the software for: 1-2 years

### "Very Easy to Make Appointments"

April 25, 2019

5.0

I definitely recommend Booksy to any business owner who needs customers to schedule appointments.

Pros

I use Booksy to make appointments for several different businesses that I frequent. It is very easy to use. Selecting a date and time is fast and simple. Booksy will even email and text you a reminder the day before your appointment.

Cons

I have not had any problems with Booksy as a user.

Review Source

AT

Ali T.  
Barber  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great application"

January 31, 2019

5.0

clients dont need too call you anymore its all digital you only have too be on time in the shop

Pros

they do most of your work you only have too check with client have made the appointment

Cons

there is alot of updates because of bugs

Review Source

GT

Gina T.  
Aesthetician  
Consumer Services  
Used the software for: 6-12 months

### "Booksy review"

September 20, 2019

5.0

Great easy of use

Pros

The easy of use for my customers and myself.

Cons

Booksy sometimes is slow or has glitches.

Reason for choosing Booksy Biz

A rep came and spoke to me about the benefits.

Review Source

VR

Verified Reviewer  
Hair Stylist  
Cosmetics  
Used the software for: Less than 6 months

### "Amazing app. Best booking app I’ve ever used!"

March 27, 2019

5.0

Amazing. Customers can easily book me and see what all i have to offer as well as where I’m located without even having to directly talk to me. It just makes everything all around easier.

Pros

Besides how easy it is to maintain and for clients to book you, i appreciate having someone I can directly talk to for customer service and not just email.

Cons

I only had one issue and it was with my monthly fee. I was charged the wrong rate from what i was told, but the company reversed the charge and had everything cleared up within a couple of days.

Review Source

CC

Christian C.  
Barber  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Booksy"

December 12, 2018

5.0

Before booksy I wasn’t able to have a lunch now I can plan out my time or close off a 30min time spot for lunch

Pros

It being able to take care of everything

Cons

Nothing to complain about everything about it was great

Review Source

HT

Hanan T.  
Researcher  
Education Management  
Used the software for: 1-2 years

### "Appointment at the tip of your finger"

January 16, 2023

5.0

Pros

You don't have to communicate with shop owners directly, as I am in country where I don’t know the language much. It has made my life easy while booking my numerous appointments.

Cons

In my opinion, there should be more compensations/discounts for the users.

Review Source

RW

Robert W.  
Master Barber  
Consumer Goods  
Used the software for: 6-12 months

### "Using a great program "

September 20, 2019

5.0

Very good so far

Pros

Ease of use and access to customer information.

Cons

Customers having to download app to use program

Review Source

EK

Eduardo K.  
Diretor  
Investment Management  
Used the software for: I used a free trial

### "Analisando a ferramenta de agendamentos booksy"

January 2, 2024

5.0

O booksy me ajuda a agendar compromissos em diversos locais, ainda me traz lembretes, sem dúvida é um ótimo app.

Pros

Eu conheci o booksy através do meu cabelereiro, sempre o uso para agendar meus cortes, e acho uma ferramenta sensacional, fácil de usar e bem construída para essa finalidade. Além de tudo isso me ajuda a lembrar desses compromissos atraves de alertas, isso pra quem tem uma rotina cansativa é excelente.

Cons

Nada a reclamar do app booksy, achei um programa fantástico.

Review Source

TW

TERRY W.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "EXCELLENT "

November 2, 2016

5.0

Love this app!!!!! My client's love the fact that they can set their own appt. It's wonderful. Thank you so much for this app.

Pros

I love the fact that my client's that they can set their own appt.

Cons

Really don't have any cons, but if they were any, it would be that my client's can't make sure their appts got to me without having to sign in all the time

Review Source

AS

Alex S.  
Barber  
Cosmetics  
Used the software for: 6-12 months

### "Booksy"

September 25, 2019

5.0

Pros

I love that I can just sit back and be so organized while going through the day

Cons

I don’t like that people can cancel the same day

Review Source

LF

Luis F.  
Barber  
  
Used the software for: 1-2 years

### "Super easy to use!"

July 4, 2017

5.0

Pros

That i dont have to never use a pen or notebook again. It saves me time during work hours so I don't have to go back and book anybody they can do it on their own!

Review Source

SW

Shane W.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Good value, flexibility, and support "

September 26, 2019

5.0

Please see first comment for benefits. The ability for us to make reservations greatly helps control food cost. Using this software compared to things like open table is much much more cost effective

Pros

We were able to set this up to make table reservations for a small restaurant. The customer supper to do so was excellent and we’ve had no problems at all with its implementation!

Cons

From the app perspective, it looks like it is only for barber shops which can be confusing to my clientele

Reason for choosing Booksy Biz

Price and flexibility

Review Source

JB

Jeana B.  
Owner/Barber  
Fine Art  
Used the software for: Less than 6 months

### "Free to flourish"

September 25, 2019

5.0

Customer service has been amazing as I have learned to navigate through the app within the past 3 months I've been a user and a new business owner. Once I learned how easy it is to use I can only rave about the benefits of being free to set me own schedule.

Pros

I like how clients can book 24/7 I like how I can adjust the schedule easily on my end.

Cons

I wish clients can pay from their phone or computer automatically without my request for payment. I wish funds were available to my bank account faster then 2 or 3 business days.

Review Source

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