# Page 16 | Booksy Biz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Booksy Biz the right Appointment Scheduling solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142741/Booksy/reviews

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Booksy Biz

4.4 (479)

[View alternatives](https://www.capterra.com/p/142741/Booksy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Booksy Biz

## Showing most helpful reviews

Showing 376-400 of 479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Marisa S.  
Nail tech  
Cosmetics  
Used the software for: 6-12 months

### "Excellent customer service"

April 10, 2019

5.0

Happy 100%

Pros

Very convenience for me as a provider and my clients

Cons

I'm very happy with it, there is nothing least i can say

Review Source

JB

Jonathan B.  
Barber  
Arts and Crafts  
Used the software for: 6-12 months

### "Thompson\_thebarber "

September 25, 2019

5.0

Very Satisfying

Pros

Its really covinient the best app put there.

Cons

No complaints and very easy to use all my clients love it

Review Source

JD

Joseph D.  
Barber  
Cosmetics  
Used the software for: 6-12 months

### "booksy takes me away from my phone and gives me more time with my clients I love it"

May 29, 2017

5.0

Pros

It's easy to use . All of my clients tell me it's the smartest and easiest way to book with me . They've also added the payment feature which makes it easy especially if your always on the move

Cons

In my most honest opinion I don't really have any complaints . it is top to bottom the best booking app ever

Review Source

VM

Venus M.  
Co owner  
Cosmetics  
Used the software for: 6-12 months

### "The best online "

March 12, 2019

5.0

Pros

Take Appointments for me,I dont have to say a word

Cons

It takes 2 business to get my money from the the client

Review Source

VJ

Vic J.  
Barber and proprietor  
Consumer Services  
Used the software for: 6-12 months

### "Efficient and effective Booksy"

December 11, 2018

5.0

Pleased so far, hoping that any glitches are dealt with pronto and never repeat. Communicating with the Booksy team is quick and friendly

Pros

Simple, intuitive and aesthetically pleasing

Cons

Some glitches and some customers complaining that they could not use the Booksy app to book appointments and therefore, likely lost clients

Review Source

Jakub L.  
User  
Airlines/Aviation  
Used the software for: 1-2 years

### "Must have"

April 26, 2020

5.0

Pros

Great app if you want to book a visit in your hairdresser. You don't need to call them. Moreover you can compare others and their prices. Cool thing!

Cons

In some cities not enough hairdressers etc. are available in that app (sometimes only fancy ones)

Review Source

AN

Anthony N.  
Support Analyst  
Computer & Network Security  
Used the software for: 1-2 years

### "Amazing booking app!"

December 2, 2021

5.0

It’s very convenient to schedule any appointments, especially for a haircut

Pros

It’s pretty simple and easy to use. Nice-looking interface.

Cons

It does not save my “preferences” and asks every time for the when the app is launched.

Review Source

Response from Booksy

December 20, 2021

Thank you so much for the feedback! We're glad you're enjoying the convenience of online booking.

KJS

Keith J S.  
Pro barber stylist  
Cosmetics  
Used the software for: 1-2 years

### "10 star"

February 5, 2019

5.0

Pros

100% recommend this app is very easy and convinent...

Cons

Promote on other engine search for specfic barbers, salons, etc..

Review Source

JM

Jose M.  
Master Barber  
  
Used the software for: 6-12 months

### "Execellent App"

May 29, 2017

5.0

My life as a Barber got way more organized I can manage work time and family time. Also business has gone over the roof new clients every week.

Pros

With booksy easier way to book. They help you promote your business with flyers caps for my clients can see as a way of distraction in the barbershop.

Review Source

DD

Daina D.  
administrator  
Construction  
Used the software for: Less than 6 months

### "Daina's Review"

February 20, 2023

5.0

Pros

Great for scheduling appointments and organising your life really very easy to cancel and rebook things if needed.

Cons

There is nothing to dislike I would always recommend to a friend.

Review Source

SC

Suzanne C.  
Stylist  
  
Used the software for: 6-12 months

### "It has made appt making much easier"

June 2, 2017

4.0

Pros

Keeps me organized, clients records and info a plus. Customer service is always there when needed. Holiday banners are great

Cons

Improvements still need to be made when making appts, my opinion is it feels like it take longer than it should to make an appt

Review Source

NR

Nasira R.  
gérante  
Cosmetics  
Used the software for: Less than 6 months

### "logiciel pas tres intuitif et service assistance non disponible"

January 2, 2023

1.0

pas terrible j'ai perdu beaucoup de temps

Pros

aucun . perte de temps alors qu'on es sensé en gagner avec ce logiciel . Je ne recommande pas .

Cons

compliquer et aucune assistance en ligne disponible j'ai abandoner au bout d'une heure d'attente au bout de mon téléphone

Review Source

JR

Javier R.  
Owner/Barber  
  
Used the software for: 6-12 months

### "User friendly, clean layout, stress reliever "

May 31, 2017

4.0

Boost in my clients

Pros

Easy to use, client no longer has to wait for a response from their barber. Good support team. Loads quickly

Cons

No waiting list or ability for clients to see your reservation time label as (lunch, vacation) perhaps options for coupons

Review Source

VR

Verified Reviewer  
Implementation Manager  
Computer Software  
Used the software for: 6-12 months

### "Booksy for my haircut appointments."

August 5, 2021

4.0

Overall, it has been a smooth experience and I not sure how they could make this app better.

Pros

This software is very easy to book appointments and then you can sync the appointment to your calendar which makes sure that you do not forget.

Cons

The fees associated with booking would have to be what I like least about this software.

Review Source

Response from Booksy

August 17, 2021

Thanks for your feedback, we're glad you're enjoying the app so far! You shouldn't be incurring any booking fees, unless your Provider has a Cancellation or Prepayment policy in place. If you have questions that we can assist you with please let us know! info.us@booksy.com.

DB

Derrick B.  
Barber  
  
Used the software for: 6-12 months

### "Great booking app!!!"

July 3, 2017

5.0

Pros

Easy to use ...customers find it easy to book appointments..never had any complaints about the app being hard to use!!

Cons

Don't have any complaints...need to have more instructions on how to get paid by using the app!! Need more details

Review Source

Sai Marie J.  
Owner  
Publishing  
Used the software for: Less than 6 months

### "Fabulous and easy to use booking software!"

December 7, 2019

5.0

Pros

I know it can be hard to keep up with your schedule, but Booksy makes it SO much easier. Integrations to send appointments directly to all your calendars makes it a breeze to keep up with commitments!

Cons

So, far really can't complain. I haven't had anything go wrong and the ability to keep myself scheduled accordingly is great in my line of work!

Review Source

JC

Jonathan C.  
Barber  
Cosmetics  
Used the software for: I used a free trial

### "Humboldt cuts barber "

May 22, 2019

5.0

I love Booksy!! It helped me grow more as a barber. Keeps me looking professional. That’s everything because some people don’t respect barbers. This shows people we are serious and mean business. Booksy keeps me well organized. It’s a great app for barbers. I recommend it to all barbers

Pros

I like the fact my customers can make an appointment with me at any moment. I have clients that work 3rd shift so it makes it so easy for them. I like how I know more information about my clients now such as birthdays and the last visit .

Cons

The only thing I don’t like is if a client wants to pay you thru the app I don’t receive the payment right away. I get it about 3 to 5 business days later. As a barber we like are money right away but not many clients pay you thru the app so it’s not that bad if you have one or 2 clients do it in a week.

Review Source

SS

Sergio S.  
Barber  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Booksy"

April 2, 2019

5.0

Booksy makes my business easier i don’t really worry about getting back with my clients on what days im open. Booksy does everything for me. I just put my open schedule and update my prices. Very simple!

Pros

Booksy is really easy to use, i'm able to navigate trough the app with out any questions asked. Everything is self explanatory no need to call customer service.

Cons

Nothing really everything is really self explanatory

Review Source

PR

Przemysław R.  
IT Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Very good appointment app"

March 4, 2023

5.0

Pros

Easy of use, clean design, a lot of companies

Cons

There is no such thing, everything is great.

Review Source

SS

Sam S.  
Senior Buyer  
Automotive  
Used the software for: 1-2 years

### "Booksy makes scheduling for Barbershops a breeze! "

February 23, 2022

5.0

Overall, great easy to use app that allows easy barbershop scheduling.

Pros

Streamlined appointment scheduling with reminders and calendar sync to make sure appointments aren't missed and customers can easily change their appointments.

Cons

I have had a few times where the SMS alert or email wasn't sent.

Review Source

Response from Booksy

February 25, 2022

Thank you for your feedback! We're so glad you're enjoying Booksy.

WM

Wendy M.  
Barber/stylist  
Cosmetics  
Used the software for: 6-12 months

### "Awesome experience "

February 5, 2019

5.0

It’s been a great experience thus far and would Highly recommend any business to use this software!

Pros

It’s effective and accessible for me and my clients when booking appt and convientant

Cons

So far I haven’t experienced any dislike

Review Source

VR

Verified Reviewer  
job  
Public Safety  
Used the software for: I used a free trial

### "recensione libreria prova"

November 17, 2022

4.0

molto piacevole

Pros

facilità d'uso velocita del sito semplicita di utilizzo

Cons

non saprei..la spedizione forse come tempistica

Review Source

Response from Booksy

December 29, 2022

Thanks for the great review! We always strive to deliver a seamless experience for businesses and their customers. Let us know if we can assist in any way.

TB

Terrell B.  
Songwriter  
Entertainment  
Used the software for: 1-2 years

### "This app keeps me looking good!"

February 27, 2021

5.0

My overall experience with Booksy has been phenomenal! I’m glad that I got turned onto the app because of my barber.

Pros

I like how I don’t have to guess what my barbers schedule is. Ever since he started using this app and requiring his clients to use the app as well, our communication has improved and expectations are clearer.

Cons

I don’t have any honest complaints about this app. Every time that I have booked my barber, I never ran into any issues.

Review Source

Response from Booksy

March 1, 2021

Hi Terrell, thanks for taking the time to let us know about your experience, we're so glad that Booksy has helped you improve communication with your Barber!

MH

Martin H.  
Barber  
Online Media  
Used the software for: Less than 6 months

### "Barbers most convenient app"

August 13, 2019

5.0

Works well, reliable and affordable.

Pros

my clients respect my cancellation while using booksy

Cons

I can’t apply pictures to each service..

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

The market for new clients

Review Source

JC

James C.  
Research Associate  
Research  
Used the software for: I used a free trial

### "Great scheduling app for appointments"

September 9, 2022

4.0

Improved our business by allowing us to transition to an easy and affordable scheduling system. Clients love it too. Really happy with the service.

Pros

Very easy to use to get clients to book appointments and meetings through this. Simple app download, free set up for users and good interface for tracking existing and future bookings. Would reocmmend.

Cons

This software is more simplistic than other scheduling assistants, however, this makes it great from a user perspective as encourages people to book through a hassle free process.

Review Source

Response from Booksy

September 12, 2022

Thank you for such a thoughtful review! We are so glad you found Booksy easy to use from a business perspective, and easy for your clients as well.

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