# Page 18 | Booksy Biz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Booksy Biz the right Appointment Scheduling solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142741/Booksy/reviews

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Booksy Biz

4.4 (479)

[View alternatives](https://www.capterra.com/p/142741/Booksy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Booksy Biz

## Showing most helpful reviews

Showing 426-450 of 479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SD

Salvina D.  
Salon owner  
Online Media  
Used the software for: Less than 6 months

### "Great software!"

May 7, 2020

5.0

Pros

I get alot of clients, helps me stay organized

Cons

None really. Its a perfect software, thank you

Review Source

Response from Booksy

October 19, 2021

Thank you, Salvina! We are so glad to hear your experience with Booksy has been great.

MN

Masa N.  
Owner  
Consumer Services  
Used the software for: I used a free trial

### "Like most scheduling platforms"

August 23, 2019

5.0

Pros

Nothing really that stands out about booksy other then it is like most other scheduling softwares.

Cons

It's not as easy to use as I'd like but some may like it

Review Source

PP

Paul P.  
Barber  
Events Services  
Used the software for: Less than 6 months

### "Im happy! "

September 17, 2019

5.0

Pros

No more no shows Easy to use Clients book on line them selves Or instagram and facebook

Cons

Had to wait to verify befor seting up no show policy

Review Source

CN

Chioma N.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I really appreciate the creators of this app"

August 26, 2019

5.0

Pros

Super user friendly, kind and helpful customer service and practical.

Cons

I would love an option to set up memberships that can be charged monthly.

Review Source

MyY

Mai yer Y.  
Nail technician  
  
Used the software for: Less than 6 months

### "Recently downloaded this app for my business. So far so good."

August 1, 2018

5.0

Pros

What I like most about this is that my clients are able to set their own appointments. I also like it that it blocks the time needed so that I don't double book.

Cons

Well as of right now the only issue I did have was editing the services. I couldn't figure it out but once I messaged the rep, their quick response helped me fix that problem.

Review Source

VMS

Víctor Manuel S.  
Técnico de I+D  
Research  
Used the software for: I used a free trial

### "Mi opinión sobre Booksy"

March 13, 2023

5.0

Experiencia agradable. Lo utilizo mensualmente para reservar en la peluquería y es muy cómodo.

Pros

La facilidad de uso. En mi caso lo utilizo para reservar en la peluquería. Es tan cómodo como entrar, seleccionar día y hora y la reserva ya está hecha! Comodidad extrema.

Cons

No le encuentro desventajas significativas.

Review Source

NC

Nathan C.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good for scheduling a salon visit online"

August 9, 2023

4.0

Good, would be better if possible to book without registering

Pros

It’s nice do be able to schedule an appointment online without the need to call

Cons

Need to register to be able to make the appointment

Review Source

KJ

Krisen J.  
Barber  
Cosmetics  
Used the software for: Less than 6 months

### "Cause they asked"

August 20, 2019

5.0

Pros

The easy access for clients to properly book appointments

Cons

Sometimes. It doesn't show requested appointments

Review Source

KB

Kiana B.  
Lash tech  
Cosmetics  
Used the software for: Less than 6 months

### "Very Easy & Comes In Handy "

September 20, 2019

5.0

Pros

I love how easy it is to manage my schedule

Cons

Nothing that I dislike about the app. It works fine

Review Source

MR

Marcus R.  
Barber  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great app"

September 4, 2019

5.0

Pros

The promotion feature is an amazing tool to use

Cons

The link I have does t always work for clients

Review Source

HD

Hamza D.  
Herrenfriseure  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Bewertungen "

April 26, 2020

4.0

Online Termin

Pros

Über Instagram online Termin buchen.....

Cons

Die es kein kostenloses Version gibt....

Review Source

RK

Rhett K.  
Personal trainer  
Sports  
Used the software for: Less than 6 months

### "The support staff is a great help and the app is easy to use for my clients "

June 30, 2017

4.0

Easy use.. can track what clients I had for the week

Pros

Easy for clients to sign in and book appointments .. if I have any problems all I have to ask the booksy help team and they are on it!

Cons

The time slots mess up sometimes .. but besides that I like the program because it makes my life easier

Review Source

ML

Matthew L.  
Barber  
Fine Art  
Used the software for: Less than 6 months

### "Almost perfect "

December 18, 2018

4.0

Pros

Booksy is extremely easy to use not only for yourself but also for the clients as well.

Cons

The only thing that bothers me about Booksy is that it doesn't connect to Yelp. So youll get tons and tons of reviews but can only share them with people who already have the Booksy app.

Review Source

RR

Rafael R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "My experience with Booksy "

March 27, 2018

5.0

Pros

Booksy was a very easy and understandng platform that offers what most platforms for buisness start ups don't is a free trial . The representative I spoke with was very thorough and very articulate with the way he explains to make sure I was able to understand the app . He also gave me tips and pointers for my business that really helped me out in the long run . I recommend anyone trying to sign up for a marketing platform or Booksy it's self to use him as their representative .

Cons

It's still not widely available to the public being advertised on television or anywhere that can volumize notice of this service

Review Source

FJ

Frances J.  
Owner  
  
Used the software for: Less than 6 months

### "I have had a good experience so far "

May 29, 2017

4.0

Pros

Keeps my appointments straight with the date and times. I should not have to do 100 characters min on here to answer a questions

Cons

On this review I should not have to have 100 characters to answer this question. It doesn't take that many letters

Review Source

VR

Verified Reviewer  
Sales Associate  
Retail  
Used the software for: 6-12 months

### "I use Booksy to book many of my appointments"

December 28, 2020

5.0

Overall my experience has been good.

Pros

I use this software to find spa and nail salon services near me. I've been able to book many different services easily and quickly on this site.

Cons

I least liked that sometimes my appointment did not go through to the merchant and I'm not sure why.

Review Source

Response from Booksy

March 8, 2021

Thank you for taking the time to provide feedback, we'll be sure to investigate the issue that you raised. Overall, we're glad you find it easy to use!

JC

James C.  
Owner  
  
Used the software for: Less than 6 months

### "Booksy has made online booking easy! The app is easy to use and very customisable. Try it out! "

July 3, 2017

5.0

Pros

I like how easy it is to use. I also like that the customers can download the app. This makes doing business a lot easier.

Cons

I do not like that the client does not get a text reminder. Not all clients want to download the app.

Review Source

AF

Amina F.  
Cosmetologist  
Cosmetics  
Used the software for: 6-12 months

### "Booksy Review"

September 30, 2019

5.0

I love Bookay I refer everyone to this app

Pros

I love how I donot have to communicate with my clients unless they have any questions. I love how booksy brings me clients as well

Cons

I donot like how it takes forever for the deposit/ cancelling appointments. A lot of clients cancel and waist my time when cancelling a appointment I would like to be compensated for my time

Reason for choosing Booksy Biz

Booksy is the best

Review Source

SC

Shirley C.  
Retail  
Retail  
Used the software for: Less than 6 months

### "Excellent Way to Organize Your Day"

February 29, 2020

4.0

Easy way to set up appointments and set up meetings with clients or potential clients.

Pros

As a part time real estate agent this is a great way to set up appointments with clients and potential clients. It’s a simple way to manage your agenda. It’s easy to use but the features are robust.

Cons

The app can be somewhat glitchy and crash from time to time but overall an excellent user experience.

Review Source

JF

Joshua F.  
Barber  
Consumer Services  
Used the software for: Less than 6 months

### "Changed The Game"

December 11, 2018

5.0

Pros

Booksy has completely changed my shop format, made my job so much easier so i can focus on cutting hair.

Cons

Could do with a cancellation alert feature and for customers to be able to book repeat service appointments

Review Source

TG

Timothy G.  
Safety and Fleet Manager  
Consumer Services  
Used the software for: 1-2 years

### "Simple and Easy"

February 10, 2021

5.0

Pros

Very nice appointment booking software that my barber uses.

Cons

Pretty much the same as every other appointment booking software out there.

Review Source

Response from Booksy

February 15, 2021

Thanks Timothy, we're glad you're enjoying Booksy to schedule time with your Barber.

EG

Eric G.  
  
  
Used the software for:

### "The Future!.."

October 8, 2016

5.0

Booksy is by far the best decision I have made for my business. I'm a barber in Northern California -EricNCB- and this online booking service is ideal for the busy barber!.. It's your personal assistant for a reasonable fee of 25$ a month!.. All my clients love it as well because they value their time in their day to day schedule and can't be waiting an hour for a haircut!.. If your thinking about using this online booking service I suggest you start now because it will change your life!..

Review Source

RG

Ruben G.  
Hitting Instructor Baseball/Softball  
Sports  
Used the software for: 6-12 months

### "Very, very pleased. "

July 10, 2017

5.0

The system is set up to do all work once client is in. I don't have check with anyone and no bookkeeping. Thank u so much.

Pros

I don't have to do any work once client joins system. The client is in full control, so they can schedule and cancel on their own.

Review Source

CD

Carolane D.  
Chef d’entreprise  
Cosmetics  
Used the software for: I used a free trial

### "Service client inexistant et menteur "

January 4, 2023

2.0

Pros

Le logiciel peut convenir à certaines entreprises mais ce n’est pas mon cas j’ai été approchée sur le salon de Marseille, j’ai été convaincu d’essayer et après essaie j’ai trouvé que cela me compliquait la vie au quotidien j’ai voulu résilier (car contrat sans engagement !!!!) et ça fait depuis octobre que j’essaie de résilier et nous sommes le 4 janvier

Cons

Service client déplorable, menteur car mention sans engagement et ça fait plus de 2 mois que j’essaie de résilier. Plus personne ne me répond ni par mail ni par téléphone ni même ma référante sur les réseaux

Review Source

DG

Duranda G.  
Medical receptionist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great app to have! "

March 10, 2022

5.0

It’s so easy to book my appointment with an instance.

Pros

The ease of use is incredibly easy with no complications.

Cons

I cannot say I can think of anything negative about this all

Review Source

Response from Booksy

March 24, 2022

Thank you! We're so glad you've had a great experience using Booksy.

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