--- title: "Page 2 | Booksy Biz Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Booksy Biz the right Appointment Scheduling solution for you? Explore 482 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/142741/Booksy/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Booksy Biz 4.4 (482) [View alternatives](https://www.capterra.com/p/142741/Booksy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Page 2 - Reviews of Booksy Biz ## Showing most helpful reviews Showing 26-50 of 482 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SG Sandra G. Cosmetologist Consumer Services Used the software for: 2+ years ### "It’s good for newbies. " May 6, 2026 3.0 The overall experience was pretty good because I was able to keep track of my books easier and customers were able to book, but it would be that way with any booking app. It became a bad experience when I had to fight for my money too many times. Pros I like the idea of getting new clients from Booksey. But in reality, it doesn’t work out that way. Because you have to fight for your referrals that your own clientele referred to you. They always try to take a cut of every new Client. I had even if they did not give it to me. After 35 years I’m capable of getting my own clientele, but they said and I quote.. “they don’t recognize referrals.” I did recommend it to a colleague of mine who was a new stylist and she has had a good experience on it because she will gain new Client from it and she doesn’t have to fight them because she wasn’t in my situation where she had been doing her for a very long time getting referrals from clients. So I would say this works for a new stylist, but not somebody who is already pretty much booked, but just looking for a new client here and there. Cons Having to fight for my money. And not getting it more than half of the time. I am currently using a different app and I am not having this problem at all. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Booksy Biz I didn’t choose Booksey. I was already with a company prior to 2020. But it’s sold to Booksey. So Booksey bought me basically and they could not keep me happy. I felt like Booksey has greed. Taking from the stylist instead of helping the stylist. In certain cases. Review Source RD Robert D. Barber Hospitality Used the software for: 6-12 months ### "Evolve with Booksy." October 23, 2025 5.0 Booksy Biz has been a lifesaver as a new barber and has really helped me build and organize and grow as a barber. Pros Booksy make it easy to put yourself out there as a barber to the general public. If someone is looking for a barber on booksy you will be an option. Great for new or existing barbers. Booksy makes it very easy to organize your day and allows for a coherent days plan. Booksy is very affordable for the value that you get in return. It’s a very easy platform to learn to use and is a very secure system regarding the barber and clients privacy. The app has built in marketing tools, and promotion features to remind your clients about upcoming appointments and to remind the barber about cancellations, etc. The app is very customizable in regards to cancellation fees, text reminders, and more. Booksy is great. Cons The 30% ( $10 minimum ; $100 maximum) boost feature commission. Makes it hard to offer affordable offers to first time clients. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Squire](https://www.capterra.com/p/153899/Squire-Barber-Appointment-App/) Reason for choosing Booksy Biz seems better, more organized, larger user base Review Source NA Nancy A. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "client accessible and user friendly" October 24, 2025 5.0 It is very easy to use and my clients are more then happy to download the app if it means that they have more access to book online Pros The set up was easy and there are a lot of features I haven't used yet but the general ones that it has are very beginner friendly Cons as a hairstylist I do gift some services sometimes and would like the add on of putting a service as gift or free consultations as 0$ instead of having it as a service and placed at $1 Alternatives considered [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Reason for choosing Booksy Biz it was economic and had good reviews at the time of purchase Review Source TS Tracey S. Management Individual & Family Services Used the software for: 1-2 years ### "Best of the bunch." October 2, 2025 5.0 After using other scheduling apps, Booksy seems to be more suited for busy Barbers. Barber schedules are different from beauticians schedule. Pros What I liked most about Booksy is the ability to book my clients indefinitely. Other apps didn’t allow this. Cons What I like least about Booksy is the difficulty for clients to receive communication from scheduling. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) As an extremely busy barber, I have serviced over half of my clients for 10 years or more, my clients like to keep their schedule indefinitely, Vagaro only scheduled out for 3 years with no notification of when a client’s regularly scheduled appointment expired. When the schedule expired, it left that space open for other clients to book, causing my regular client and the legally booked client to walk in at the same time. Super frustrating because who is entitled to that service? Review Source JH Jacqueline H. Barber Hospitality Used the software for: 1-2 years ### "Used for 2 years" October 23, 2025 5.0 I haven’t always gotten the greatest experiences for Booksy but my company’s uses it and the customers like it. Pros I can usually get fast answers. However, it starts out automated and I never know when I’ll get a live person. Cons Payments don’t process to your business accounts over weekend. When I first signed up I had a Booksy rep immediately call me to welcome me. After that I could never get a hold of him again. Alternatives considered [Vervoe](https://www.capterra.com/p/156174/Vervoe/) Reason for choosing Booksy Biz Coworkers use and recommend it. Coworkers seemed to like Booksy however I have had a few appointments. If I ever go to another barbershop, I will not use Booksy. Review Source CC Claire C. Achat Cosmetics Used the software for: Less than 6 months ### "Pfffffffff" September 25, 2025 2.0 Je suis vraiment très déçue. Meme mon expert comptable m insite à changer de logiciel. Sauf que je viens de changer pour booksy. Si j avais su et si la commerciale avait été plus transparente et / ou mieux formee jamais je n aurai signé Pros Le service client est assez réactif. Le bouton reserver insta. Les publications sur les reseaux sociaux sont pratiques. Le prix mais vu les inconvenients.... Cons Il y en a beaucoup. A commencer des fautes d orthographe dans le logiciel. Tu ne peux pas exporter ton fichier clientele pour faire ta communication ailleurs, tu dois leur demander l'autorisation et justifier le pourquoi. Pas de fond de caisse. Les statistiques tres mauvais outils et mal présenté absolument pas fonctionnel. Les tickets de caisse anonymes Si la cliente n a pas de rdv cela n apparait pas dans son historique. On ne peut pas mettre de ticket en attente. On ne peut pas faire de pré commande... La liste est encore bien longue Alternatives considered [Planity](https://www.capterra.com/p/248774/Planity/) Reason for choosing Booksy Biz Parce que vu que c est la meme equipe de kiute je pensais qu il serai aussi bien Switched from [Kiute Pro](https://www.capterra.com/p/176841/FlexyBeauty/) Parce que kiute pro s arrete. Quel dommage. Review Source MR Mary R. Nail Tech Research Used the software for: 6-12 months ### "No Show Protection" October 12, 2025 5.0 Overall working with Booksy I highly recommend! 10/1000 I LOVEEEE IT HERE and wouldn't trade y'all for no other <3 Pros That everything is literally black and white! You cannot miss or make any mistakes on how you want too set up your profile. I also like that Booksy gives you goals to accomplish for better business and recommendations on what you could do if your business isn't growing! I really liked that Booksy noticed I was having to many no shows or last minute cancellations , which means I wasn't getting paid. Booksy offered me to turn on my " No show protection" to protect myself from no shows and also get paid. What I REALLY loved the most since I am one of those people who sit there and say " what should I say? How do I start?" booksy explains all the rules to your clients for you! Everyones, also including yourself information is secured with Booksy! Cons The only thing that I don't like is getting scam messages! Its not to bad , it will be once in a while I just hate having a number on profile to be reached at and getting scam messages and being told Booksy is where they got my number from . I've asked others that use Booksy if they ever got messages like mines and I have been told yes. Review Source AP Angel P. Barber Health, Wellness and Fitness Used the software for: 1-2 years ### "Booksy changed my business " June 2, 2026 5.0 Over all it was a great experience, even when I had issues the customer service was quick to help figure out what was happening & resolve it. Pros It helped me with managing my business and scheduling my calendar for myself and my clients. The online booking was a learning curve for me but it was great value for money. Cons What I liked least was the promotion boost that they offered. Every new client they took 50% of the haircut for the first booking. This ended with me having to give up 50% of clients I was already cutting Review Source BS Brian S. Barber Cosmetics Used the software for: 1-2 years ### "Booksy Review" October 23, 2025 4.0 Overall, I use booksy on a daily basis and it’s been good for my business. Nothing else I have to say since this is the only app I use Pros Customization options, features, scheduling and appointment management are what I like about the booksy app Cons Value for money, and reminder notifications. Value for the money a month is okay compared to other apps that doesn’t charge. I personally don’t get why would get charged for a boost client either, because sometimes I give my booksy link for people and I just don’t like the fact i’m getting charged when they first book me, compared to where I can just put them in myself, and the notification sometimes or doesn’t show up for me when I get a new booking. So I constantly have to check within the app or my email Review Source AH Alyse H. Hairstylist Cosmetics Used the software for: 1-2 years ### "Great platform, definitely worth it" October 23, 2025 5.0 My overall experience has been great, I think its worth the money and I love that I can send an automated text for a review and an appointment reminder. I also appreciate being able to set a cancellation policy. Pros I love that its easy for people to find my business and that getting reviews helps me to be more accessible. Cons I wish I could set my schedule to be open for every other week instead of manually changing my availability. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Because I want new clients to be able to find me by searching in the app. For square you cant get clients without sending your booking link Review Source Shawna S. Head of Marketing Retail Used the software for: Less than 6 months ### "Complicated Setup and Glitchy Features Limit Its Usefulness" December 15, 2025 3.0 My overall experience has been disappointing. While the client-facing side looks polished, the administrative experience is frustrating and inefficient. I spent more time troubleshooting issues, re-entering details, and hunting for settings than actually using it to manage bookings. There are better, smoother scheduling platforms available, and for the time investment required, Booksy Biz didn’t deliver the reliability I needed. Pros The client-facing interface is clean and easy for customers to use. Booking pages look professional, and automated reminders are a helpful touch. The idea behind the platform (giving service providers a simple way to manage appointments) is fantastic. Cons The backend setup is confusing and far from intuitive. Many of the features feel half-built or glitchy, and customizing services, availability, or pricing often requires too many steps. Customer support is slow to respond, and updates sometimes break features that were previously working. For a platform that’s supposed to simplify scheduling, it often creates more friction than it removes. Review Source ML Michale L. Barber Individual & Family Services Used the software for: 2+ years ### "Time management " October 23, 2025 5.0 My experience with Booksy is great just besides the little minor things like the bank called not being verified Pros Easy scheduling and management. easy to download the loyalty program. Also, I like the fact I can see how much I made in over the years. Cons People are allowed to put invalid credit cards or bank cards on file without a verification process. They should be a way that y’all verify bank cards before someone put it on file. Review Source CD Chastity D. Loctician Consumer Services Used the software for: 2+ years ### "Reclaiming my time" October 23, 2025 5.0 This has helped my love so much. No more manually booking appointments & back and forth phone conversations and texts. This is the best decision I made to reclaim time for me & my clients. Pros The scheduling and appointment management has streamlined my bookings and given me back my personal time. Cons I would say the customization options could use a little more. Some of my services have custom prices after consultations. I can't identify that price to secure the accurate deposits at booking. Review Source DA David A. Licensed Barber Apparel & Fashion Used the software for: 1-2 years ### "Great app just minor complaints." November 4, 2025 5.0 Overall no issues except for an update that was done that every client who paid with card on file was set to autopay in which they never set and I lost some money on tips because of it. Then after I readjusted Booksy fixed that issue but now the ones that did have auto pay originally no longer has it on for them. So it screwed somethings up. Pros I don’t need to constantly answer phone calls or do heavy marketing the open network on the client app helps bring people to me. Cons I wish that Booksy would add a notification when someone is in the waiting list. I won’t know unless a client tells me. Review Source CR Camila R. Owner Automotive Used the software for: 1-2 years ### "Makes booking your beauty appointments easy!" August 20, 2026 5.0 Pros I have encountered booksy while scheduling my beauty appointments. It sends reminders constantly so you don't miss appointments which is extremely helpful! I like the different features it has like taking deposits prior to an appointment. I also like that you can schedule with time and not have to worry about forgetting because they will remind you days before. It seems like a secure platform, no need to learn how to use because they make it super easy to use. Cons There has never been any issues while using booksy for me. It is straight forward. I would say only thing I noticed was that while making deposit payments, Ive encountered no apple pay option which is no big deal but it did make me have to wait to book since I didn't have a card on me to manually input Review Source EH Ethan H. Barber Accounting Used the software for: 1-2 years ### "Let’s get some understanding " November 4, 2025 5.0 It’s a great company to build clientele but you have to realize you compete with a lot of other barbers in the area. Pros I like the opportunity it creates to get new potential clients. And helps with my schedule my day is organized Cons I’m not fun on the boost program because everyone in my area is boosted and it’s not any advantage of having the boost program. When I first signed up I had someone who call and make sure everything is going great. Now it’s no one check on me or if I’m having issues Review Source KT Kyrk T. Owner Information Technology and Services Used the software for: Less than 6 months ### "simply the best" October 23, 2025 5.0 I love all the options and how many people uses the platform. The fact that so many people is on the app helps to promote who you are and your gift. Pros The Boost program really works and the email blast to keep engagement with clients are intuitive. I also like how the profile set up is and how you can share a space with other team members of your shop or location. Cons the payment process is too many steps. There needs to be a way where customers come in and on their end initiate the payment so that way there’s no conversation on if they will be using the app to pay. Alternatives considered [StyleSeat](https://www.capterra.com/p/176521/StyleSeat/) Reason for choosing Booksy Biz The day I signed up to try it I started receiving referrals Switched from [Squire](https://www.capterra.com/p/153899/Squire-Barber-Appointment-App/) I needed more referrals and in app promotion Review Source CJ Crystal J. Salon Cosmetics Used the software for: 1-2 years ### "Booksy for the win!" October 23, 2025 4.0 It’s been an interesting experience that I have loved so far. I have use the boost service and it’s been working well. Pros The visibility. I like how smooth things run and easy the booking is. I have had a few issues with issues in the beginning but it all worked out . Cons Refund process. Seems to be a little slow to process. Like it make a take a some time to get the customer a refund. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Booksy Biz Glossy genius or acuity are the only other options I was considering. Review Source JG Jessy G. Barber Online Media Used the software for: 1-2 years ### "Jsbraidz&Fadez" October 24, 2025 5.0 10/10 I truly recommend others to use this app especially the upcoming barber or stylist who are just starting in the business Pros I love using booksy because it’s easy to use and easier for my clients to book with me just in case they can’t get ahold of me Cons Honestly the only I probably don’t like is the it’s a $35 fee each month to use the booksy app I need my every dollar I can make Switched from [Final Cut Pro](https://www.capterra.com/p/233399/Final-Cut-Pro/) I wasn’t getting enough business in the area I was working Review Source TR Thomas R. Barber Cosmetics Used the software for: 1-2 years ### "Booksy Goat" October 23, 2025 5.0 Great app….. I enjoy having my me time, nothing else is more agonizing than a walk up during your appointments Pros Keeps me well organized , held to keep my schedule free and away from distractions, whenever I’m booked up Cons The percentages off the Booksy boost could be taken at time of service, I think it should be at the time of service at least Switched from [Goldie](https://www.capterra.com/p/268055/Goldie/) Didnt like the service, and I t was prettt costly Review Source EB Eric B. Master Barber Cosmetics Used the software for: 2+ years ### "Stay organized" October 23, 2025 4.0 Overall i do like booksy and reccommend barbers to use it. It really helps keep you organized and show cases your work. Pros Booksy helps me stay organized with all my appointments. This app is extremely convenient for staying organized. Cons The one thing i like least about booksy is that i pay $30/month for a boost but ill be lucky if get i get 1 or 2 new clients a month and then im charged $10 for the new client's first appointment. Review Source TH Tat H. Hairstylist Cosmetics Used the software for: 2+ years ### "Bay stylist review " October 24, 2025 3.0 I’ve been with Booksy for about 5 years now it’s very easy for my clients to book without texting me Pros I love how easy it is for my clients to book I love that the site sends reminders for appointments Popular booking site Cons \* I don’t like that we can’t create a policy list \*Booksy cost more than most booking sites \*I do not like that the boost steals your potential clients found off of social handles and make it theirs Review Source JA Jose A. Barber Cosmetics Used the software for: 6-12 months ### "Thank you booksy" October 23, 2025 3.0 It’s been good thus far, it’s been a helpful system to help me keep all my appointments in order, just needs a few minor tweaks Pros I like the simplicity of the system, very editable and it helps me categorize every service at a great price Cons Clients find it difficult to select the barber of choice it’s difficult to see their availability days in advance Switched from [Squire](https://www.capterra.com/p/153899/Squire-Barber-Appointment-App/) Booksy offers paid promotions more exposure is helpful Review Source LN Lens N. Nail tech Consumer Services Used the software for: Less than 6 months ### "Booksy, the friend we didn't know we needed" October 3, 2025 5.0 This was a no brainer to switch over. Once our rep walked us through the system, we knew we had our prayers answered! The Scheduling and Appointment Management has been incredible and we believe it has helped our customers book as well. They love the ease of the process. Pros Our Booksy rep has been 100% helpful! From onboarding to being avaiable to answer our questions about the platform, she made it very helpful and easy process. Cons Cons for Booksy and the things we did not like the most about Booksy biz are as follows: we found nothing to report. Alternatives considered [Goldie](https://www.capterra.com/p/268055/Goldie/) Reason for choosing Booksy Biz the rep, the ease for ourselves and the customer. the features at our price point made sense. Switched from [Goldie](https://www.capterra.com/p/268055/Goldie/) price, and management of services. Booksy had all that we needed in one plan. Review Source VB Venus B. Nail artist Cosmetics Used the software for: 1-2 years ### "It’s great!" October 23, 2025 5.0 Everything is great, to having my clients book, using their credit card, having blast emails or texts and there’s no confusion on their appointment date Pros Having the app be reliable for my clients and myself. I also enjoy the community aspect where there was a competition that was held for nails in st. Pete Florida and a gala that’s coming up. Cons I honestly have Nothing at the moment about what can be improved or what I liked least of the Booksy app. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.