# Page 3 | Booksy Biz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Booksy Biz the right Appointment Scheduling solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142741/Booksy/reviews

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Booksy Biz

4.4 (479)

[View alternatives](https://www.capterra.com/p/142741/Booksy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Booksy Biz

## Showing most helpful reviews

Showing 51-75 of 479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RS

Rosie S.  
Stylist  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Booksy biz "

October 23, 2025

5.0

It’s overall great and I would recommend it to any stylist looking to build clients and showcase the work in the local area

Pros

Very simple to use •Super user-friendly •Easy to understand and operate •Straightforward to use •Doesn’t take much effort to learn

Cons

“I’m not a fan of the fees.” •“The fees are a bit much for me.” •“I really don’t care for the extra charges.” •“I don’t like having to pay all those fees.”

Review Source

RL

Robert L.  
Barber  
Retail  
Used the software for: 1-2 years

### "Future of booking "

October 24, 2025

5.0

Freedom, which allow me spend more time focusing on servicing the customers. And spend more time with my family.

Pros

Learning Curve Security Value for Money Scheduling and Appointment Management Reminder Notifications Features Customization Options

Cons

Boost features, feel like 30% of the service is way too much. I understand your pay for promoting your services. But think shouldnt charge your customer another fee. After already paying the monthly service.

Review Source

AF

Avonti F.  
Hairstylist  
Apparel & Fashion  
Used the software for: 2+ years

### "A Great Booking Site! "

October 2, 2025

5.0

Overall, my experience has been great—Booksy keeps me organized, professional, and stress-free. Thank you

Pros

I love how Booksy keeps my schedule organized, lets clients book 24/7, and makes my life easier. Thank you .

Cons

The only thing I don’t like is the extra client booking fee, it sometimes discourages new clients. Thank you

Review Source

KM

Kasha M.  
Hairstylist  
Cosmetics  
Used the software for: 1-2 years

### "Excellent Service for business"

November 3, 2025

5.0

Booksy has been super great and they help you so much with growing your clientele. Customer support is always great.

Pros

It’s very simple and understandable. Customer service is excellent. The amazing part is once connected with boost they send you clients. It’s amazing.

Cons

Don’t have no least that I don’t like. Everything is great. Any issues they make sure to find the solution and fix it.

Review Source

AP

Anitra P.  
Owner Stylist  
Cosmetics  
Used the software for: 6-12 months

### "Love Love Love"

October 23, 2025

5.0

10 out of 10. For many small to medium service-businesses, especially in beauty/wellness. Its strengths lie in enabling self-booking, managing clients, and integrating features to help businesses grow.

Pros

Easy Appointment Scheduling – The app makes it simple to find available time slots and book appointments instantly without calling or messaging. You can find barbers, hair stylists, nail techs, spas, fitness trainers, and more — all in one place.

Cons

There is nothing. I like everything about this app. The ease of everything right there at your fingertips.

Review Source

JO

Juan O.  
Barbero  
Utilities  
Used the software for: 6-12 months

### "5/5 es mi título de reseña "

October 23, 2025

5.0

100% recomendado la experiencia con Booksy es espectacular por eso lo recomiendo a mis clientes conocidos y dueños de negocios

Pros

Lo que más me gusta es: que te posiciona te consigue clientes y te mantiene organizado la agenda diaria semanal mensual y fácil

Cons

Que los clientes que pagan por medio del app que no hicieron cita en línea no pueden hacer review me gustaría que eso mejorara

Review Source

LV

Leysi V.  
Nails técnico  
Cosmetics  
Used the software for: 1-2 years

### "La mejor app para agendar "

October 25, 2025

5.0

Maravillosa es una app súper completa que todo profesional debería utilizar para tener organizado su negocio

Pros

Me gusta que todo está organizado y además te ayuda a que nuevos clientes agenden citas y conozco tu negocio

Cons

El porcentaje que cobra Boost creo que es un poco elevado podría ser menos el porcentaje que cobra la app

Review Source

RS

Rima S.  
Owner and operator  
Cosmetics  
Used the software for: 1-2 years

### "Happy customer "

October 23, 2025

5.0

I love how Booksy sets reminders and gives me notifications on everything. The message blast also rock.

Pros

Convenient and saves me time. I love how my clients can go on there and book their own appointments. And i love how they get reminders

Cons

Payment part. Takes way too long for me to recieve my money and i don’t like how they take some money from me. Would rather collect payment myself.

Review Source

WC

William C.  
Barber  
Consumer Services  
Used the software for: 6-12 months

### "Booksy is best option "

October 23, 2025

5.0

10/10 Now I have in mind what I do month to month, day to day, week to week and I have my money in order. To do taxes and more.

Pros

Organization of your money and the way they give you all data. With Booksy your client can pay you with card.

Cons

Be more agresive at sponsor when you have boost and that is the only thing I suggest to Booksy. You can do it

Review Source

MF

Marie F.  
Hair braiding salon braiderlocs  
Individual & Family Services  
Used the software for: 6-12 months

### "I wanted booksy to remove their booking link on my Google "

October 24, 2025

3.0

Just Disaster since client left fake reviews to destroy my business. I just need a favor please emove booksy links on my Google page.

Pros

Very bad experience, i keep up complaining but it looks like Noone care about it booksy give more credit to client then owners.

Cons

I am paying for nothing.how can one clients who i refuse to take her due to disrespectful character come and write lies and i don have right to delete it?

Switched from

[Setmore](https://www.capterra.com/p/122035/SetMore/)

And i am back in setmore it's more easy and can't lies about you in review

Review Source

TH

Tahsha H.  
Owner  
Consumer Services  
Used the software for: I used a free trial

### "So Glad to I joined"

October 7, 2025

5.0

It has been great, I’m happy with the app. I like all of the options I have to market myself and build up my business.

Pros

I really appreciate the help & the assistance I’ve received when joining this app. I like professional.

Cons

Nothing , I have not come across any issues with Booksy. Everything is set up for perfect for my clients needs.

Review Source

IVL

Iris Viviana L.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Definitely worth"

October 2, 2025

5.0

Booksy has been amazing for managing my clientele. The platform makes scheduling simple, keeps everything organized, and helps me stay on top of appointments without the stress. My clients love how easy it is to book, and I love how it saves me time and keeps my business running smoothly.

Pros

What I like most about Booksy is how easy it makes booking for my clients. They can schedule anytime without needing to call or text me, which makes their experience smoother and more professional.

Cons

What I liked the least about Booksy is the service fees, since they can add up over time. In time it can cost large

Review Source

CZ

Cara Z.  
Nail tech  
Cosmetics  
Used the software for: Less than 6 months

### "Easy to use app"

October 23, 2025

4.0

Pros

How easy it is to use and understand as a growing business owner and how easy it is for my clients to use.

Cons

The monthly payment seems to expensive for me but Booksy has been the best booking app so far compared to others.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

To confusing to use for both myself and for clients

Review Source

JY

Jasmine Y.  
Barbershop  
Hospitality  
Used the software for: 6-12 months

### "Pretty good "

October 23, 2025

4.0

I am able to built some clientale. Some elderly doesn't want to deal with app because technical issues.

Pros

It's linked to a business so when people try to make an appointment not difficult to make an appointment.

Cons

It's linked business with under one account. Some people doesn't want to running business with under same account.

Review Source

TJ

Torre J.  
Barber  
Consumer Services  
Used the software for: Less than 6 months

### "Boosky is the best"

October 25, 2025

5.0

Boosky has helped scale from 0 clients and now I have serviced over a 100 clients within the first couple of months and average $600 a week straight out of barber school using the Boost program. I haven’t got one client with out Boost or haven’t did not one promotion or any promo. Boosky has done it all. I highly recommend this platform for any barber trying to grow or win in the industry.

Pros

Overall I love everything about Boosky. All of there features has helped me grow my business, and made my Barber journey more efficient and organized.

Cons

I haven’t found nothing on Boosky that I don’t like, so far, every feature has been an asset to my business and growth.

Review Source

TC

Terry C.  
Barber  
Accounting  
Used the software for: 1-2 years

### "Booksy member "

October 4, 2025

3.0

So far I’m pretty satisfied with the service have easy ways to send out promotions and discounts for my cliets

Pros

Easy for clients to use the app and also easier for me to stay organized through the day and take breaks

Cons

App glitches that caused confusion for my clients and also for me with the app that allowed hiccups alot

Review Source

SA

SirRon A.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "@Sirfade\_\_"

October 25, 2025

4.0

Pros

Keeps me organized and makes it easy to schedule appointments.The review system is great from what I’ve gotten from my clients.

Cons

Booksy could do better at making the boost more consistent or trackable.also for the ppl the may want to book with a service provider,that may not use Booksy easier for them to book without the app.

Review Source

AM

Amjad M.  
barber  
Think Tanks  
Used the software for: 6-12 months

### "More customers"

October 23, 2025

3.0

It's been betterI was get too now I didn't get any customers you should make it work much better you just asking about the membership fee's

Pros

I like Booksy but they didn't send customer It's not fair one or two in every month that's not enough I'm thinking everyday to cancel the app and the membership but I have a hope

Cons

Need more customers I didn't get enough customer all the week every week they send one some weeks no they didn't send

Review Source

SB

ShaQuila B.  
Salon Owner  
Cosmetics  
Used the software for: 1-2 years

### "Booksy Biz For The Busy Stylist"

June 29, 2025

5.0

Overall experience, Booksy Biz is a great software for booked and busy salons to run smooth and efficiently.

Pros

What I liked most about Booksy Biz is clients can book at ANYTIME, even 3am, without having to reach out to me, and the notifications will update me so I'll have the option to be able confirm or reschedule in advance.

Cons

What I least like about Booksy Biz is it being a little harder for the older, not so tech savvy, clients to understand, especially with advance payments for service deposits. I have also had clients double book by accident and it will look to another user as if that time slot is unavailable.

Review Source

NM

Nicole M.  
Stylist  
Hospitality  
Used the software for: 1-2 years

### "Best booking app ever"

November 4, 2025

5.0

Amazing company, great customer service! Booksy even recently took its Tampa Bay clients on a dinner cruise! How nice!

Pros

Takes the stress off answering my phone bc clients can their own appointments. I also like that new clients can find me on the app

Cons

No option to log products sold in salon. It would be easier to keep track of retail sales if we could do this!

Review Source

SM

Shannon M.  
Hair stylist  
Consumer Services  
Used the software for: 1-2 years

### "Booksy review "

October 2, 2025

4.0

Overall it’s been good. Most of the time issues are resolved within a day or two. And not overly expensive.

Pros

Simplicity of the program. Clients being able to book online with no issues. Doing email blasts to clients

Cons

Sometimes customer service is tough. But not awful. Would love it had a cash drawer balance option .

Review Source

ES

Elodie S.  
Esthéticienne  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "FUYEZ FUYEZ"

November 14, 2024

1.0

Soyez VIGILANT! Service client déplorable. J’ai souscrit à un abonnement chez booksy, au bout de 4 jours je décide de me rétracter car je souhaitais finalement aller chez Planity. Quelle fut ma surprise lorsqu’il m’ont dit que dans le contrat signé aucune rétractation n’était possible. Je leur dis alors que c’est dans la loi et ils m’affirment jusqu’au bout que non. Je décide finalement d’envoyer quand même un recommandé avant les 14 jours expirés pour résilier mon abonnement. Finalement du jour au lendemain il me coupe mon abonnement et donc mon accès à mon fichier client et mon agenda. N’étant pas préparé j’ai été dans l’obligation de de resouscrire de nouveau pour accéder à toutes mes informations. Lorsque je leur demande pourquoi mon abonnement a été coupé, on me répond que c’est suite à ma demande de résiliation. Je leur dis alors que les 14 jours de rétractation sont donc bien possibles. Puis ils me disent que finalement il s’agit d’un beug technique. Permettez moi d’en douter. Pratiques commerciales, déloyales et mensongères. Depuis le début ils me menacent d’engager des poursuites judiciaires contre moi si je fais opposition sur mon compte bancaire. Autre chose il y’a deux mois, une commerciale s’est engagé verbalement auprès de moi à me laisser partir à l’issue des deux mois suivant ma souscription si je ne changeais pas d’avis. Bien sûr tout cela avant la fin de la période de rétractation. Maintenant elle me dit que ce n’est plus possible. En plus de cela l’application beug constamment, mes clientes ne reçoivent pas les messages 24 h avant. FUYEZ

Pros

Pour le coup avec la mauvaise expérience que j’ai je ne vais pas être objective.

Cons

Application qui veut constamment, service client déplorable

Review Source

Response from Booksy

November 26, 2024

Cher partenaire, Nous vous remercions pour votre retour d’expérience et sommes navrés d’apprendre qu’elle n’a pas été satisfaisante. Afin de répondre au mieux à vos préoccupations, sachez que le délai de rétraction de 14 jours ne concerne que les consommateurs grand publique uniquement, notre offre de service concernant les professionnels, ce délai n’est pas applicable. Nous offrons également une période d’essai gratuite de 7 jours permettant à nos utilisateurs de tester nos services avant de s’engager. Concernant votre résiliation, nous regrettons que vous ayez perçu cette démarche comme compliquée. Enfin, nous avons tenté de vous authentifier afin de vous apporter plus de détails. Pouvez-vous nous joindre votre adresse e-mail via un message privé afin que nous puissions vous apporter une solution rapide. Nous restons à votre disposition pour toute autre question, L’équipe Booksy

KS

Kirk S.  
Barber  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Happy with Boosky App"

October 24, 2025

5.0

Doing well, starting to get noticed and getting new clients within weeks. Return clients are booking appts.

Pros

Scheduling and Appointment Management, really like the reminders for me and clients, marketing emails snd text msg.

Cons

Cost of boost is high. Sometimes changing daily calendar status can be tricky. Would like to see more promoting to attractive more clients.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing Booksy Biz

Seem easier to use booksy. Maybe bc seemed more popular

Review Source

ET

Eric T.  
Barber  
Consumer Services  
Used the software for: 1-2 years

### "Booksy is for me"

October 2, 2025

5.0

Pros

What I like the most about Booksy is the fact that you can boost your profile for potential clients.

Cons

The fact that Booksy charges me multiple times and for new clients however they don’t send many new clients at all.

Review Source

JF

Jace F.  
Detailer  
Automotive  
Used the software for: 6-12 months

### "I like Booksy"

October 23, 2025

4.0

It has been good, the pricing is a little high with the membership so I think it should help you promote as well

Pros

I like how you can see the money aspect of things and how secure the website is and allows for you to customize

Cons

Sometimes it’s difficult and I don’t like how each time you have to put in the address because sometimes I know where they live already

Review Source

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