# Page 4 | Booksy Biz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Booksy Biz the right Appointment Scheduling solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142741/Booksy/reviews

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Booksy Biz

4.4 (479)

[View alternatives](https://www.capterra.com/p/142741/Booksy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Booksy Biz

## Showing most helpful reviews

Showing 76-100 of 479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

YA

Yolanda A.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great for Beginners"

November 5, 2025

4.0

I would say it's good overall. Customer service is great and the system is pretty easy to use. I would give it a B+

Pros

Learning curve. Customer Service is pretty good, and always available to answer all my questions. For the value of the money is good.

Cons

We did not like the boost feature. We had Charges showed up in our account all of the sudden and we were not informed well about this.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

They were pretty bad. Their customer service was terrible.

Review Source

JR

Jacob R.  
Barber  
Hospitality  
Used the software for: 6-12 months

### "10/10 would recommend "

October 23, 2025

5.0

Booksy has been great with time and appointment management and even bringing in some new clients that discovered me through the app.

Pros

Booksy has made appointment management very convenient and hassle-free for both myself and my clients.

Cons

I can honestly say I have not had any complaints with my time using Booksy. Booksy is extremely user friendly.

Review Source

MP

Melinda P.  
Esthetician  
Cosmetics  
Used the software for: Less than 6 months

### "Great app!"

November 5, 2025

5.0

It's been a good experience. The app is professional and pretty user-friendly. The booksy app also provides professional customer support.

Pros

It's easy to use and convenient. It's professional and has the most users out of all the other scheduling apps so it's more promising to help new businesses find new clients.

Cons

It requires people to download the app and schedule their own appointment in order to leave a review.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Booksy Biz

Booksy has more users than all the others.

Review Source

MR

Mariana R.  
Esteticista  
Hospitality  
Used the software for: Less than 6 months

### "Facil y rápido para mis apreciados clientes "

November 4, 2025

5.0

Me gusta mucho poder tener un app e donde mis clientes tengan toda la información bien explicada y detallada y la atención al cliente es muy buena

Pros

Es facil para mis clientes usas y hacer citas para y también es muy facil para entender ! Poco a poco entiendo más

Cons

Tardarme para poder ser visible necesito visibilidad y necesito poder entender cómo llegar a más personas espero sea rápido y facil llegar a ser muy visible

Switched from

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Me dijeron que tengo más citas con este espero y no me decepcione ln

Review Source

JL

Jose L.  
Barbers  
Consumer Services  
Used the software for: 6-12 months

### "Would recommend using booksy."

October 24, 2025

5.0

Its very convenient for our employees and our clients to book online and the employees can easily access to the schedule.

Pros

Its easy to keep an eye on appointments and scheduling. Would definitely recommend booksy to anyone starting a business.

Cons

Theres really nothing that I like least. Everything it’s features are good maybe the only thing can be that some of our older clients dong like downloading the app.

Review Source

KW

Keith W.  
Barber manager  
Consumer Services  
Used the software for: Less than 6 months

### "Booksy life "

October 23, 2025

5.0

Wonderful hands down 9 stars, made me feel like a pro keeps it simple my clients love it and how easy the use is

Pros

Helps keep everything on a schedule and keep my timing good handles the booking while I’m cutting notifications of appointments month value everything you need in one app

Cons

Can’t get paid the money from Saturday until Monday, takes a while for fast pay out, other than that there great

Review Source

OV

Omar V.  
Barber  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Booksy App"

October 25, 2025

5.0

Booksy has the capacity to keep someone organized with the schedule I have noticed the difference is significant.

Pros

Link can be added anywhere for bookings. Thr reviews done by clients does not require review reputation management its done by Booksy.

Cons

People have to have an actual account to booksy account download to be able to do the actual appointments. It would be nice that they don’t have to do that as it prompts them to downloading the app and logins

Review Source

CH

Charles H.  
Barber  
Cosmetics  
Used the software for: Less than 6 months

### "Barber ease"

October 2, 2025

5.0

Very satisfied so far. Just wish it wasn't so hard to unlock all the features. Please look at that and adjust.

Pros

The ease of scheduling for my clients and the ease of being able to change my schedule as my schedule fluctuates a lot.

Cons

How hard it is to unlock the tiers. Having to get so many “achievements” to unlock the next feature makes it hard and could make people not want to use it.

Switched from

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

The advertisement that booksy does for you. The only bad part is you have to unlock it, boost.

Review Source

JM

Jermaine M.  
Cutz  
Cosmetics  
Used the software for: Less than 6 months

### "Infinite cutz"

October 24, 2025

5.0

I recommend anyone to booksy , it still is a great app and a lot of thins to learn and understand in running a business

Pros

It help me get some clients , it’s great to show your support and buissness side and help u grow skills

Cons

That I haven’t gotten more clients by now, and that the way it don’t add to your book wallet if the pay by cash

Alternatives considered

[StyleSeat](https://www.capterra.com/p/176521/StyleSeat/)

Reason for choosing Booksy Biz

Books is more known , and better set up to the app and easy for customers to make a appointment

Review Source

VH

Victor H.  
Barber  
Cosmetics  
Used the software for: 6-12 months

### "What are you waiting for"

October 23, 2025

5.0

Pros

I like the convience of not have to book appointments. I also enjoy the record keeping the app does.

Cons

I least like how the disputes are not approved with evidence. You show evidence and the claim is still denied.

Review Source

EJ

Erin J.  
Barber  
Consumer Services  
Used the software for: Less than 6 months

### "Loving Booksy "

October 24, 2025

5.0

I love the promotion. I haven’t been on Booksy long. I am receiving new clients and making more money.

Pros

It’s bringing me more business. I love that I’m able to provide pics and that customers can leave reviews.

Cons

I can’t view my page from a customer stand point. I need more tutorials about how to use the app. But I live it

Alternatives considered

[StyleSeat](https://www.capterra.com/p/176521/StyleSeat/)

Reason for choosing Booksy Biz

Getting me more clients and I’m making more money

Review Source

DW

Diamond W.  
Hairstylist  
Apparel & Fashion  
Used the software for: 6-12 months

### "I like this app"

October 2, 2025

4.0

I Love the app. It’s the only app I have a good experience with despite the fees so far. I wish it brought me more clients but i love the app so far.

Pros

What i like most about books is Management, Its easy to deal with keep up with appointments & easy for clients to book

Cons

What i like least is the Fees. Extra charges on top of monthly fees. Not fair. Better security on things.

Review Source

IM

Imani M.  
Barber  
Design  
Used the software for: Less than 6 months

### "It’s the amazing features !"

October 26, 2025

4.0

Overall I have enjoyed this app for my business and would definitely recommend to other businesses owners.

Pros

Booksy keeps me organized and the tap to pay feature makes check out way more efficient. Also the app is always adding new features to improve business and client relations!

Cons

Sometime the mobile app can take a while to load or update information in the calendar. Basically it can be glitchy.

Alternatives considered

[StyleSeat](https://www.capterra.com/p/176521/StyleSeat/)

Reason for choosing Booksy Biz

I chose Booksy over other produce due to the Feature and price

Review Source

MB

Marcedes B.  
Barber  
Broadcast Media  
Used the software for: Less than 6 months

### "Vibe2Raww Uncut Review"

October 2, 2025

5.0

I love mostly everything about booksy. At first of us load difficult but once figuring out how to manage my business and scheduling appointments, I love everything about this app. It’s very easy to use once you figure out everything for the clients as well.

Pros

I liked how I could customize my website to how I like it and how to promote myself and business. I also love the future that I can accept or decline the appointment.

Cons

How you have to wait until after the appointment passes to leave a review! I don’t like how Booksy is a little confusing to use at first.

Review Source

vR

virginie R.  
coiffeuse  
Cosmetics  
Used the software for: Less than 6 months

### "déçue du logiciel"

April 24, 2025

3.0

Je suis assez déçue, je m'attendais à quelque chose de plus professionnel, je regrette d'avoir quitter Kiute

Pros

ce que j'apprécie, ce sont les frais d'annulations en ligne pour les clients qui n'honorent pas leurs rendez vous.

Cons

le coté comptable n'a rien a voir avec celui de kiute et j'en suis très déçu, on ne peut pas voir le panier moyen des clients et l'interface est désordonné.Il y a souvent des soucis de logiciel, à chaque fois on nous indique que l'erreur est remonter au support technique ou qu'ils ne peuvent rien faire.

Alternatives considered

[Planity](https://www.capterra.com/p/248774/Planity/)

Reason for choosing Booksy Biz

parce qu'il était moins cher que planity

Switched from

[Kiute Pro](https://www.capterra.com/p/176841/FlexyBeauty/)

parce que je pensais que boosky était mieux

Review Source

BR

Brionna R.  
Esthetician  
Hospitality  
Used the software for: Less than 6 months

### "Recommend to my fellow other business owners "

October 23, 2025

5.0

Very good, I would recommend to my friends , I had my mom switch from vagaro to Booksy bc it’s easier

Pros

All the features that it has to offer, I love the way the calendar looks and it’s very simple and straight to the point

Cons

Only can select deposits or cancellations, I also don’t like that the link sometimes refers them to the app

Switched from

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

Gloss was too expensive it was 53 a month

Review Source

LP

Larissa P.  
Aesthetician  
Alternative Medicine  
Used the software for: Less than 6 months

### "I love work with Booksy "

October 2, 2025

5.0

I can have more control over my schedule and earnings, avoid no shows and received a guarantee before the schedule.

Pros

I love working with Booksy, the app is easy to understand, the employees are attentive and the tools they provide to help your business grow are amazing

Cons

There is no option to send an invoice to the client and when you have clients scheduled in the morning, instead of giving sequential times for the next clients, it gives a late afternoon time, thus creating a hole in the schedule.

Review Source

AC

Alexsandra C.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Booksy is awesome "

October 23, 2025

5.0

Overall it has been a good experience easy to use for both you and the clients and onboarding was super easy

Pros

The appointment reminder and how easy it is to work to make appointments for my clients. It’s easy to share your QR code

Cons

I get charged for my transactions and I wish it payed out the same day but I guess 24 hours is fine overall

Review Source

jP

jennifer P.  
Nail Technician  
Cosmetics  
Used the software for: Less than 6 months

### "I love booksy"

October 2, 2025

5.0

I like it I feel like it gets the job done.Its both simple for both me and the client to use. Not crazy expensive

Pros

The scheduling was much easier and no show protection. As well as cancelation fees. Very convenient tap and pay option is nice too

Cons

Not much business coming thru as I anticipated. But overall it's not overly complicated or overly expensive

Review Source

GB

Gedion B.  
Customer Manager  
Media Production  
Used the software for: 2+ years

### "Immensely proud of Booksy Biz "

March 24, 2025

5.0

Books Biz is the most effective way to manage appointments,schedule interviews and reservations. The software delivers hustle free.

Pros

It is more easier to set appointments using the software and also reschedule. The product us cost friendly and easy to use.

Cons

I have not experienced errors when using Booksy Biz. The product is 98% accurate.

Review Source

KY

Karen Y.  
Barber  
Cosmetics  
Used the software for: Less than 6 months

### "A must in a babershop"

October 23, 2025

5.0

So far so good no issues. I really don’t use it to much for appointments or anything just payments and I like it a lot more than square

Pros

I’m able to get payments a lot faster they are deposited into my account by the end of the day every business day

Cons

The price but then again I just use it for payment. I think just the payment option should be offered instead of the schedule part too

Review Source

SL

Sesly L.  
Cosmetologist  
Cosmetics  
Used the software for: Less than 6 months

### "Great app!"

October 4, 2025

5.0

I think it is a great and easy to use app for making appointments and charging the client for the services, you can also link all of your social media to your page.

Pros

Great for booking clients online and charging the clients for your services all in one area, also the no show fees are great!

Cons

It takes a while to build up your option to use fast pay out, also sometimes you will get spam text for booking appointments

Review Source

BP

Bianca P.  
Owner lead esthetician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Boosky review "

January 10, 2026

5.0

Overall booksy biz is effective and efficient and it’s user friendly. Cost is a little higher than I’d like it to be

Pros

Expense tracking, the calendar, and appointment reminders are all great features. Very user friendly.

Cons

The price point is higher than similar salon booking software, customer service isn’t as responsive as I wish they were

Review Source

MVO

Marcus Vinícius O.  
Barbeiro  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Barbeiro atualizado"

October 3, 2025

5.0

No entanto ele é um aplicativo que me ajuda bastante me poupa tempo com os apontamentos e me da mais liberdade com os clientes e não preciso ficar olhando mensagem ou atendendo ligação

Pros

Ele ajuda a obter avaliação ele nos ajuda a ter um melhor relacionamento com o cliente segurança em receber o valor do trabalho

Cons

Ele oferece uma oportunidade grande de obter clientes mais deixa a desejar nas taxas e demora um pouco no repasse nos finais de semana

Review Source

LJ

LeeLee J.  
Barb  
Accounting  
Used the software for: Less than 6 months

### "Truthfully "

October 23, 2025

3.0

It’s ok so far I plan to continue to use it for now I wish o could change the theme color from white

Pros

That it keep me organized to my liking and it help me promote in easier ways and people can book and ask questions when ever

Cons

That they charge per customer no meter the price they don’t have someone to speak to when you boost is block it take almost month before will speak to someone

Review Source

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