# Smartspanner Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Smartspanner Software - reviews, pricing plans, popular comparisons to other CMMS products and more. Source: https://www.capterra.com/p/142748/Smartspanner --- # Smartspanner Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Smartspanner ## What is Smartspanner? SaaS CMMS solution to help you take control of preventative maintenance. ## What is Smartspanner used for? [CMMS](https://www.capterra.com/cmms-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £15 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smartspanner?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.smartspanner.com/&name=Smartspanner) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smartspanner 4.4 (7) VS. [4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price £15 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (7) Ease Of Use 4.8 (1,034) Value For Money 4.7 (6) Value For Money 4.7 (952) Customer Service 4.9 (7) Customer Service 4.8 (972) ## Smartspanner alternatives [4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (392)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [5.0 (34)](https://www.capterra.com/p/235912/DreamzCMMS/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/142748/Smartspanner/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Asset Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Maintenance Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Preventive Maintenance 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Service History 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Task Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Smartspanner 18 features Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Process to track, record, and analyze expenses that occurred over the entire duration of a given project Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Information, data and reports that are being tracked over time Track and manage inventory levels to maintain proper supply Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.7 (7) 3.7 Based on 7 reviews ## Pricing Value for money 4.7 (6) Free Trial Basic £15.00 Per User,Per Month Value for money 4.7 (6) 4.7 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(2) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DT Darron T. Operations Manager Leisure, Travel & Tourism ### "Smart spanner woodhall country park" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2022 Pros The ease of adding jobs, having all jobs down as a digital log. Cons The app from the app store itself works slightly different. Not all assets seem to appear in the app, where as the web app shows all. An integral part of the app, that is missing, is to allow push notifications. If a job is updated, added, changed etc, ideally a push notification could be sent to the assigned user of that existing or new job. At present, we only see when jobs are added or changed when we go through the job list itself. Yes we do get emails, but adding a.push notification through the app would be better as not all staff have access to each email account for each user on the app. So, providing someone has an app on their phone, they will always get notified of a new job or change in job that is relevant to them, based on what account they are logged in to, irrelevant of whether they have access to that accounts email address. Viewing the work orders, you get to see a longer title for each job. When viewing the jobs on the dashboard, you only get a few characters, so you can't see at a glance what each job is unless you click the job itself. This is via the webapp. Add a dashboard to the appstore app. Each user we have is per department. Maintenance, reception, housekeeping etc. It would be ideal to add sub users to each main user, so we can assign jobs to individuals that are part of each team. That way we have accountability for each job. Currently, I am adding a note to each job stating "job completed by XXX" Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Samantha L. Business Administration Facilities Services ### "Regular User" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2022 The ease of planning maintenance work is very useful and if the small improvements could be made it would make using the whole system much better. Pros The ability to plan maintenance work and produce excel documents for stock maintenance. Integrated nicely with the business and other systems. Cons The process off assigning assets to an individual site is labourius and the ability to select a whole list of items to allocate with one click would be useful. On updating any item, works orders, editing stock, etc, the system takes you back to the top of the page rather than taking you back to where you left off. This could be improved to avoid constant searching. This in turn makes the system very slow and often results in the user needing to come out of the system and back in to force the issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WB winston b. Engineering manager Dairy ### "my review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2022 Delighted Pros Simple, basic but does 90% of what is needed Cons one or 2 little things could be improved. Suggest annual meeting of users to discuss possible improvements whilst maintaining it's simplicity. Alternatives considered [ShireSystem](https://www.capterra.com/p/207258/ShireSystem/) Reasons for choosing Smartspanner Shire was too expensive and over complicated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Joe W. Engineering Manager Building Materials ### "Easy to use CMMS system that has all the major functionality of a more expensive package." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 31, 2018 A quick, simple to use CMMS system that is ideal for the organisation size we work within. Pros Easy to navigate. Users do not have to be IT experts in order to create or edit tasks. Online support is very quick to get back to you. Cons Not all the functionality that we need at this present time. To get functions added oor amended then a number of users need to request the same thing, which I fully understand although from a selfish point of view this is not ideal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2018 Dear Joe, Thanks for leaving us your review and feedback. We wish we could tailor and develop the software faster for clients requests! it is quite a challenge to keep it simple, easy to use and develop everything for everyone at the same time...its a tough balance of keeping it simple, user friendly and delivering feature updates requested. Regardless it is great to have your feedback and working with clients is the only real way we improve the system and bring new features out. Thanks for taking the time for the review. Patrick Chester Founder Smartspanner BC Baris C. Support Engineer ### "Best CMMS software for "small" organizations. Give it a try if you are looking for something simple." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2018 Pros \-Very user friendly interface, which takes 5 minutes to understand it completely and you can start using it without hesitation. There is no useless tabs which makes everything complicated, only necessary components of CMMS are included. -There is a calendar view section which takes 10/10 from me. You can see the future plans and completed orders in one very simple screen. -They are giving 30 days free trial which gives plenty of time for decision. -Customer support is very helpful and willing to fix the any issues happened so far. -They have a budget friendly pricing plans. Cons \-We are not able to upload anything as an Excel template. While this is the only con we had so far, we had many issues because of this. 1. Price of the used items changing yearly and we are not able to integrate that change to our system quickly. 2. We are keeping backups of items and maintenances, but we will not be able to upload it easily to the system if it is required. 3. We have more than 100 maintenance yearly and we have to enter each one of them manually while we already have them on Excel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2018 Dear Baris, Thanks so much for leaving us a review even in the end we did not match your complete needs for importing maintenance from excel. As you have said our focus is small organisations and providing a simple, easy to use system - so it is really great to hear we have achieved this as simplicity is not very easy! AU Anonymous User IT Technician Mechanical or Industrial Engineering ### "Fantastic software to allow us to easily manage our day to day breakdowns" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2018 Allows us to run a maintenance department with minimal fuss, ensuring break downs are promptly addressed, allowing us to keep our machines running. Pros Very easy to use and affordable, allows reporting of areas of concern, allows anyone to log breakdowns Cons The software does everything we currently need, and if we come across any shortfalls in areas we need, the team take this on board to implement a solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Andrew G. Maintenance Manager Electrical/Electronic Manufacturing ### "Have been using for about 2 months for a cable manufacturing site" 4.5 Overall Rating 4.5 4.5 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2015 Pros Simple, flexible, no nonsense, everything in one package - no extras Cons Maybe needs to add a few more features to make it easier for my application Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)